The care and concern for our Bozzuto family employees, residents, clients and partners is our highest priority. With the coronavirus pandemic continuing to evolve, the CDC continues to cite social distancing as the best way to prevent the spread of coronavirus. With this in mind, we have implemented the following operational changes across our divisions, effective as of March 18 and continuing until further notice.
Bozzuto Management Company
Bozzuto executives continue to closely monitor the impact of COVID-19 on our employees, residents, vendors, guests and all aspects of the communities we serve. We are following guidance from the CDC on cleaning and disinfecting and have implemented temporary policies for resident events, hospitality and social distancing in an effort to prevent additional risk.
Welcome Home Commitment
Bozzuto Management Company is proud to announce that we have implemented our Welcome Home commitment across our communities. From ensuring your apartment has been cleaned, inspected and sealed to offering you a 30-day guarantee, our goal is for you to love everything about your new home. Read more about our commitment here.
Amenity and Common Spaces
We have begun to open amenity and common areas within our communities per local jurisdiction guidelines. Please contact the manager at your community for specific information about your community’s amenities and common areas.
Leasing Office Hours
We have resumed regular business hours at most of our communities. Please contact your management team for office hours at your community. We continue to encourage residents to contact the property management teams via phone, email or the resident portal. We are asking all residents, when possible, to sign up for the Bozzuto resident portal for ease of communication and online rental payments.
Virtual Leasing
We have resumed in-person tours at our communities. Of course, SPIN tours and virtual tours will continue to be an option. Please contact the management team to inquire about touring options that best fit your needs.
If you are interested in leasing at one of our communities, you may do so by utilizing the property website’s online tour option; you will then be contacted by a leasing team member to set up a virtual tour option that works best for you.
Maintenance Services
We have resumed regular maintenance operations at most of our communities. Maintenance requests will be completed for essential services, as well as routine services.
Customer service remains a core focus even during these difficult times. We appreciate your understanding and patience as we implement protocols to continue providing service while also maintaining your well-being and that of our employees.
Please continue to stay tuned to the CDC’s website for regular updates. Our leadership team is monitoring the situation and will continue to provide ongoing guidance and support. We sincerely appreciate your support and understanding during these challenging times.
Bozzuto Construction Company
Bozzuto Construction Company’s job sites remain open to date; however, we are following the preventive care recommendations provided by the CDC, OSHA and other health organizations regarding social distancing, keeping gatherings to 10 people or less, limiting meetings and keeping only essential team members on our project sites. Overall worker safety continues to be our highest priority.
We are constantly communicating amongst company leadership to understand the specific needs of our teams so we can quickly react to provide them with the appropriate support. The following temporary policies have been enacted to prevent the spread of coronavirus and ensure the safety of all on-site employees.
Because of the nature of our jobs as general contractors, we are routinely exposed to an element of risk. Although COVID-19 presents a new and unfamiliar risk, our in-house safety department is responding with the same diligence and care. Bozzuto Construction Company is committed to protecting the health and well-being of everyone at our sites so they can return safely to their homes and families each day.
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