At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them. We do this every day as we design, build, manage, and maintain one-of-a-kind residences, as well as through an array of support and consulting services. Building community within our organization enables us to build better communities for all.

Everyone at Bozzuto is focused on delivering expectational experiences to all of our stakeholders, including our own associates. Our work inspires us to be our best in each of our roles, living out a spirit of community within a welcoming and inclusive workplace. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we’re inspired and empowered to reach higher, achieving our fullest professional and personal potential, and be truly extraordinary.

Primary Responsibilities:

As the Resident Concierge, you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones).

As a Resident Concierge, your primary responsibilities include:

Solving problems and providing timely assistance to residents and prospects with care
Event planning – executing meaningful events and activities that engage residents and foster a sense of community
Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
Generating awareness, interest and excitement via social media
Encouraging happy customers to share the love by writing reviews on social networking sites
Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
Working weekends or evenings depending on the shift

What You Bring to Us:

2+ years’ experience in a hospitality, retail, travel or hotel environment
Outstanding communication skills, both written and verbal
A sharp professional appearance
Competent with various software, apps and computer programs
An eye for detail and a knack for anticipating a customer’s needs
A customer-focused mentality
Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

This position is eligible for additional bonus opportunities.

Salary Range

$18—$20 USD

When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Working on our team and in this position, you can expect:

Competitive compensation.
Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
Paid leave. We provide 20 days of paid time off plus holidays.
Retirement planning. We offer a 401k program with a company match.
Tuition reimbursement. Plus, many other programs to support career development and growth.
A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Bozzuto is proudly an Equal Opportunity Employer.

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Compliance Questions

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Are you legally eligible to work for any company within the US? If no, please explain. *

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Have you ever been terminated from a job? If yes, please provide the company name, dates of employment and reason for termination. *

Our residents love to get packages almost as much as we love delivering them. Can you stand for extended periods, bend and lift up to 25 pounds? If no, please explain or outline your required accommodation. *

Do you have experience in hospitality, retail, restaurant or customer service? *

You have applied for a weekend position. Can you commit to working every weekend? *

In some jurisdictions, it is necessary to either deactivate your real estate license or hang it with our broker. If you have an active license, are you willing to do this? * Yes No N/A

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Acknowledgement for Employment Application

We appreciate your interest in a career with Bozzuto. By completing the application process for consideration of employment, you agree to the terms and conditions of Bozzuto’s Agreement to Arbitration, available to view at Agreement to Arbitrate and FAQs.

You understand that, where permissible under applicable federal, state, or local law, you may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate your criminal background, driving record, credit history, and/or other matters related to your suitability for employment. You understand that a separate disclosure and consent form will be provided to you prior to any background check. You understand that employment with Bozzuto is contingent on your providing sufficient documentation necessary to establish your identity and eligibility to work in the United States. You understand and agree that, if hired, your employment with Bozzuto will be at will, which means employment is for an indefinite period of time and may be terminated by yourself or Bozzuto at any time, with or without cause, and with or without notice. You certify that all of the above information is true and complete and you understand that any falsification or omission of information made by you may disqualify you from further consideration for employment or, if hired, may result in your termination at any time during the period of your employment, regardless of the amount of time that has passed.

Note: An offer of employment is conditioned upon complying with Bozzuto’s requirements including, but not limited to, signing a separate disclosure and consent form prior to any background check.

Bozzuto’s Privacy Policy applies to employees, contract employees (“contractors”) and employee applicants. Click the hyperlink to view the Bozzuto Privacy Policy.

Arizona Applicants Only: Smoking is prohibited in all places of employment within the State of Arizona.

California Applicants Only: Bozzuto will consider qualified applicants with a criminal history under the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Bozzuto is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. For more on the Fair Chance Act, visit the California Civil Rights department’s Fair Chance Act website, available at https://calcivilrights.ca.gov/fair-chance-act/.

Maryland Applicants Only: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILA RTEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Under Massachusetts law, an employer is prohibited from making written, preemployment inquiries of an applicant about criminal history. MASSACHUSETTS APPLICANTS SHOULD NOT RESPOND TO ANY OF THE QUESTIONS SEEKING CRIMINAL RECORD INFORMATION. Applicants may include in experience history any verified work performed on a volunteer basis.

Minnesota Applicants Only: DO NOT FILL IN ANY INFORMATION ABOUT CRIMINAL HISTORY.

Rhode Island Applicants Only: Bozzuto is subject to the Rhode Island Workers’ Compensation Act (R.I. Gen. Laws §§ 28-29-1 to 28-38-25).

BY CHECKING THIS BOX, I AFFIRM THAT I HAVE READ, UNDERSTAND, AND AGREE WITH THE ABOVE STATEMENTS. I FURTHER AGREE THAT MY ELECTRONIC SIGNATURE WITH RESPECT TO THE ABOVE STATEMENTS IS INTENDED TO AUTHENTICATE THIS WRITING AND TO HAVE THE SAME FORCE AND EFFECT AS A MANUAL SIGNATURE. I AGREE THAT I MAY ELECTRONICALLY SIGN THIS FORM BY CHECKING THIS BOX.

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Privacy Notice

Bozzuto’s Privacy Policy applies to employees, contract employees (“contractors”) and employee applicants. Click the hyperlink to view the Bozzuto Privacy Policy.

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Optional Demographic Questions

We invite candidates to optionally share their demographic background. Bozzuto is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Bozzuto does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and lear

Are you a veteran or active member of the United States Armed Forces?

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Weekend Overnight Concierge (Saturday – Sunday, 11pm-7am)

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