At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them. We do this every day as we design, build, manage, and maintain one-of-a-kind residences, as well as through an array of support and consulting services. Building community within our organization enables us to build better communities for all.

Everyone at Bozzuto is focused on delivering expectational experiences to all of our stakeholders, including our own associates. Our work inspires us to be our best in each of our roles, living out a spirit of community within a welcoming and inclusive workplace. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we’re inspired and empowered to reach higher, achieving our fullest professional and personal potential, and be truly extraordinary.

Primary Responsibilities

You are responsible for achieving and exceeding monthly sales quotas and contributes to meeting the property’s targeted resident retention goal by providing remarkable customer service. You will lead the Sales and Marketing Associate team to generate revenue for properties through sales and renewal activity.

As a Leasing Manager, your primary responsibilities include:

Generate new leases and achieve monthly sales quotas
Motivate, train and lead sales and service team to reach leasing goals
Daily management of 100% of leads in Lead to Lease or property specific lead management software.
Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments.
Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e-mail to take place within 48 hours.
Maintain a closing ratio of 30%.
Generate a minimum of one outreach event weekly.
Work with Bozzuto’s marketing team to coordinate overall company branding.
Know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace
Proficiently articulate the value proposition of the property.
Deliver a positive and consistent in person experience with all prospective customers.
Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities.
Monitor all ad sources. Complete and deliver internet ad checklist by the 5th of each month.
Update property Facebook page three times per week.
Update Craigslist daily with available apartments.
Shop all competition within immediate competitive set quarterly.
Review monthly market surveys and be knowledgeable of content.
Complete weekly competitive set survey.
Report all property deficiencies to appropriate manager.
Respond to, follow up on and close work order requests when applicable.
Ensure lease paperwork is accurate.
Administrative duties as assigned.
Deliver timely and remarkable customer service to community residents.
Attend resident social events
Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner.
Remain calm and friendly when resolving customer issues or interacting with upset customers.
Vigorously resolve or communicate resident concerns and issues
Working weekends when prospective residents are out looking for their new home—three weekends per month with two days off during the week.

What You Bring to Us:

Previous Leasing experience in the multi-family industry
1-3 years of business to consumer sales experience in a Property Management, Retail or Hospitality environment
1-3 years of phone sales experience
1-3 years of customer service experience
Industry experience highly desired
A customer-focused mentality
Sales aptitude

This position is eligible for additional bonus opportunities.

Salary Range

$51,000—$60,000 USD

When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Working on our team and in this position, you can expect:

Competitive compensation.
Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
Paid leave. We provide 20 days of paid time off plus holidays.
Retirement planning. We offer a 401k program with a company match.
Tuition reimbursement. Plus, many other programs to support career development and growth.
A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Bozzuto is proudly an Equal Opportunity Employer.

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Acknowledgement for Employment Application

We appreciate your interest in a career with Bozzuto. By completing the application process for consideration of employment, you agree to the terms and conditions of Bozzuto’s Agreement to Arbitration, available to view at Agreement to Arbitrate and FAQs.

You understand that, where permissible under applicable federal, state, or local law, you may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate your criminal background, driving record, credit history, and/or other matters related to your suitability for employment. You understand that a separate disclosure and consent form will be provided to you prior to any background check. You understand that employment with Bozzuto is contingent on your providing sufficient documentation necessary to establish your identity and eligibility to work in the United States. You understand and agree that, if hired, your employment with Bozzuto will be at will, which means employment is for an indefinite period of time and may be terminated by yourself or Bozzuto at any time, with or without cause, and with or without notice. You certify that all of the above information is true and complete and you understand that any falsification or omission of information made by you may disqualify you from further consideration for employment or, if hired, may result in your termination at any time during the period of your employment, regardless of the amount of time that has passed.

Note: An offer of employment is conditioned upon complying with Bozzuto’s requirements including, but not limited to, signing a separate disclosure and consent form prior to any background check.

Bozzuto’s Privacy Policy applies to employees, contract employees (“contractors”) and employee applicants. Click the hyperlink to view the Bozzuto Privacy Policy.

Arizona Applicants Only: Smoking is prohibited in all places of employment within the State of Arizona.

California Applicants Only: Bozzuto will consider qualified applicants with a criminal history under the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Bozzuto is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. For more on the Fair Chance Act, visit the California Civil Rights department’s Fair Chance Act website, available at https://calcivilrights.ca.gov/fair-chance-act/.

Maryland Applicants Only: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILA RTEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Under Massachusetts law, an employer is prohibited from making written, preemployment inquiries of an applicant about criminal history. MASSACHUSETTS APPLICANTS SHOULD NOT RESPOND TO ANY OF THE QUESTIONS SEEKING CRIMINAL RECORD INFORMATION. Applicants may include in experience history any verified work performed on a volunteer basis.

Minnesota Applicants Only: DO NOT FILL IN ANY INFORMATION ABOUT CRIMINAL HISTORY.

Rhode Island Applicants Only: Bozzuto is subject to the Rhode Island Workers’ Compensation Act (R.I. Gen. Laws §§ 28-29-1 to 28-38-25).

BY CHECKING THIS BOX, I AFFIRM THAT I HAVE READ, UNDERSTAND, AND AGREE WITH THE ABOVE STATEMENTS. I FURTHER AGREE THAT MY ELECTRONIC SIGNATURE WITH RESPECT TO THE ABOVE STATEMENTS IS INTENDED TO AUTHENTICATE THIS WRITING AND TO HAVE THE SAME FORCE AND EFFECT AS A MANUAL SIGNATURE. I AGREE THAT I MAY ELECTRONICALLY SIGN THIS FORM BY CHECKING THIS BOX.

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Optional Demographic Questions

We invite candidates to optionally share their demographic background. Bozzuto is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Bozzuto does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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