Ratings & Reviews

Verified Resident

It's a lovely place overall with a really nice community. I enjoyed my time here and appreciated the friendly support that was provided over the years.

Alaina

I absolutely love living in Masons Keepe and being apart of the wonderful community! The units are clean and spacious. The staff and maintenance team are always very helpful and friendly. The amenities (pool, gym, package room, etc.) are modern and w...

Fares Larbi

Absolutely great staff. Mike is always welcoming and helpful. And the maintenance team is always on top of it. When my bathroom sink started leaking Jarid was at the door in a matter of minutes after placing the ticket. And when the kitchen sink star...

Ranadeep Banerjee

Jarid is courteous and great at fixing things/getting service requests completed in minimum time

Sandy Fahrney

Jarid at Masons Keepe is the absolute best!!! He is always willing, and happy to help! He came out in a snow storm to complete our request!! Happy, and with a smile!! We always hope that he’s the one to come to our calls!!! Thanks Jarid for being t...

asmaa lachgar

Nice place to leave in, we just renewed our rent for the 5th time. Everyone that works in masons keep are friendly and professional. Also, most of my kids' classmates leave by us and get to spend some time playing together at the tennis court which i...

Kimberly

I like everything here The workers are friendly and the whole neighborhood looks nice and clean. The maintenance is really good everything looks good inside and out

Stephanie

Very happy here, especially with the wonderful community activities! My girl is starting to make friends with others in the community which is nice , just an overall good neighborhood to be in!

Austin Hancock

We’ve loved our stay here, especially with the responsiveness and excellence with the front office and facilities staff. Usually we see Jarid and Marcel, and they always go above and beyond in helping us out. They’ll come over for one thing, and ...

Lilli V.

A huge thank you to Angel and Andrés for their excellent work fixing the washing machine! They arrived promptly, diagnosed the issue quickly, and had it running perfectly in no time. Their professionalism and expertise were evident throughout the en...

Cynthia

This place is so amazing. Love living here. Would recommend this place to anyone. Made some fantastic friends and great people. Front office is wonderful and maintenance is fantastic. Thank you!

Iliana

Overall, things have been pretty good so far. However, it would be nice if the hallways were kept cleaner. The floors have noticeable dark spots, and a good power wash would make a big difference.

Destiny Goins

The maintenance team at Mason's Keepe does a great job and fixing things when things come up. Jarid and Allen are great. The contractors they hired are not holding up their end of the bargain, and we are still working with getting our heat pump and A...

hermina judith

poor management , kept a suitcase in parking lot and after sometime it went lost and management are irresponsible to find it or take any action

Desi Vadeshi

Over the period of last two years, found Masons Keepe has the best maintenance service. They take every request seriously and resolve asap just like recently I started having issues with smelling gas in my apartment which turned out a minor leak in t...

Joanne Abbate

Jarid at Masons Keepe always does a great maintenance job on my apt! Anything I need - he fixes right away. 99% of the time - work is done the same day as my request. Thanks to all the maint team!! 😊👍🏻👍🏻

Bianca Briandt

From our telephone conversation to meeting Vera and finally signing the lease was such a smooth process. Information was readily available and Vera was very apt in communicating with us. We love the community and we hope to stay here for long. Defini...

juan plaza

Very fine community, the employees are all of them professionals , the surroundings are always in the best conditions and cleanness is a characteristic of the community.

Stephanie Myers

Excellent!

Aptech11 (APTech2011)

Move in process was quick and easy. Staff is friendly.

Alan Rey Gabales

Joseph and the remaining members of the maintenance team excel in their duties. They provide prompt and highly dependable service

Carole Robson

Maintenance guys, Jarid & Jo, were great. Professional, friendly, very helpful and always do a great job. Anytime I have needed Maintenance service from Masons Keepe it has always been first class.

Tonya Whigham

I've lived here for 10 years. That doesn't happen unless you're happy with things. Management is great and maintenance never let's you down. It's a small community that is clean, friendly and safe. I've even made life long friends with some of my nei...

Alexa Fulkerson

Have lived here for about a month and have had nothing but positive experiences. The apartments are super nice and all our appliances work well. On top of the fact that we can hardly hear our neighbors. The staff is very friendly and overall the prop...

Juliet Gligah

I love the attention to detail here at Masons Keepe.The maintenance team especially Jarid is soo professional and always goes above and beyond to make sure everything is working.He respects my apartment whenever he comes on a maintenance request by p...

Princess Boateng

Angel and Jarrid are always so helpful, whether it be maintenance requests, questions, or quick fixes they always do it with a smile!

Bharat Krishna

One of the best quality about the apartment is the maintenance request and response times. Since the team lives within the units their response time is impeccable. Jarid and Angel were prompt to address the regular maintenance requests.

Becky Lane

Jared and Angel are always so pleasant, knowledgeable and kind when they come to the rescue. Thanks

J Vignola

Jarid and Angel took care of our maintenance request quickly and professionally, and made sure to go above and beyond.

Joey Lehman

Mason's Keepe is a beautiful community with responsive, knowledgeable, and friendly staff.

Chloe Harris

Mike Holland was AMAZING. Very patient and friendly. I am not a resident of Mason Keepe but I did go on a tour and it was amazing!

Joe

Masons Keepe is the best residential community rental destination I have experienced. I am grateful for such a dynamite management team here. From the office to the maintenance teams. They care and they expedite services swiftly and support the commu...

Dr. Treca Stark Bourne

Excellent customer service and response time

Themaster115

This was my first apartment and I can honestly say it was the BEST experience! After transitioning from the Navy, I wasn’t sure what to expect. I had heard the horror stories about apartment complexes over charging, being run down, and having awful...

Lexie Gee

We love this apartment! The windows are huge and let in so much natural light! And the property management is amazing. If we have any issues, maintenance is here first thing the next day, sometimes even the same day we put in a request. We are very h...

Doug Toyryla

My partner & I just moved in, and we're SO pleased with not only the property, but the people. Everyone here is SO nice, and responses are so quick.

Stacy Mayfield

Mason’s Keepe is amazing bc the people (staff) and customer service are stellar. Huge thank you to Mike Holland for going above and beyond to take care of us during a trying time so we could call Mason’s Keepe home!

Veini Roopchan

Move in was easy

fedner fleurant

Gated community, gives the sense of security.

Vernice Wilkerson

Awesome. Joseph came in with his mask and shoe covering. Thanks so much!!!

Julie Conway

My dryer broke and they had to replace it. When I came home from work ALL my work clothes and favorite T-shirts were gone. They were in the dryer. When I called they denied my clothes were in dryer which was a lie!! Had to buy all new work clothes of...

Samuel Weeks

The respect and service from the staff is well above my expectations. The apartments are about 15 years old at the time of this post, but extremely well maintained. My brother-in-law has a half a million dollar high rise condo, and he was impressed b...

Vicky c

I stayed 18 months here. I liked some parts of the community. Here are my thoughts. Pros: Community is good. Plenty of parking available. Maintenance persons are very responsive. Cons: The price that they are charging for these old apartments is very...

Max McLaughlin

I have lived here since Jan 2018 and have not had any complaints at all. The staff is always helpful. They always strive to keep this place looking well kept and safe. Part of the reason why I have lived here for so long. Also the maintenance staff i...

Rebecca Moreno

Angel and Jarid were great when installing the new fridge. They were organized, quick, and professional. Thank you for the great service!

TracyG

The maintenance crew at MasonsKeepe is so helpful. I needed assistance with my appliances. Jared, one of the crew, came immediately and fixed the issue. Very friendly and professional. Thank you!!

Alicia Bynog

The moment I walked into the office to tour Masons Keepe I knew I had found the right place. Michael was so warm and welcoming. He showed me an apartment in my budget and answered all my questions. I even signed a lease and then asked to switch units...

Nia Bendy

A great place to live. The staff are all friendly and the maintenance team is very responsive. Some appliances in our apartment are a little dated (we didn’t opt for the upgraded model) but when things break, they are quick to replace them. The apa...

Steve Young

Moving from a small town setting myself, Mason's Keepe has made me feel right at home here. Everyone is friendly and welcoming. The staff does an incredible job keeping everything looking and running smooth!

Deidre Bugarin

Staff is always very friendly and very helpful

ashlie melendez

I love this place. It’s always clean. Always provide more then enough notice for any work that is being done. If I ever need anything repaired maintenance always comes through and explains everything to me. Everyone is always very nice professional...

Tyler Bodner

Great affordable apartments. Appliances and buildings are outdated, but great friendly neighborhood.

KP

Great apartment! Felt very safe and complex overall was very clean. The staff both in office and maintenance were always so quick to assist. Couldn’t have asked for more. Great amenities as well!

Raluca D

Feels like a resort, very quiet and clean!

April Flynn

Having lived here around in this complex around 15yrs or so I have had my fair share of times needing to call for maintenance assistance and have always been confident with knowing most of the jobs needing to be completed will get done. Allen assiste...

Adam A. Khan

I resided here for less than a year due to my job relocation. I enjoyed some parts of the community. Due to the Covid-19 crisis, I was laid off from my job and had no way of paying off the rest of my rent. I requested the main office if they could he...

Kelli Lencioni

I cannot begin to tell you how much I have enjoyed living in this community! As a Community Manager in the private sector of the same industry, I'll admit that I have a higher level of expectation than other renters but the Masons Keepe Management Te...

Minyvonne

The management at this complex is extremely unprofessional. The man who works in the leasing office (I think his name is Michael) was very nice and friendly and helpful when a relative of mine applied for an apartment here but the woman (I can't reme...

Kay V.

I truly enjoyed my 2 years living in this community. The leasing staff is great. They respond to emails in a timely manner and the maintenance team addresses issues right away. Shout out to Mike for his awesome customer service and for setting up the...

PL Mowry

Masons Keepe AKA Masons "Cheap". Keep looking! People must get a discount on their rent for all these good reviews because after owning my own home for 15 years I chose to rent here and it was a nightmare from day one. The grounds look great but don'...

Patrick Feraco

The management team helped make every aspect of our move as easy as possible. The staff is very friendly and helpful and I can't imagine anything that could have been done better than it was for us. They have exceeded expectations in every way, even ...

Tiffanie Toliver

Management was not efficient enough. People moved in upstairs and made noise through out the whole day and night. There was no correction on anyone’s part. I am just glad to have moved out and moved on! Best of luck to the next!

Sivaram Gopal Puvvada

Very good amebience and good people in leasing office

Lela Morris

The process was simple and easy! Mike is great and the place is beautiful!

Gregg Waller

Friendly and helpful office staff, nice secure area. Maintenance staff is awesome, respectful, and fast to respond to any issue. Just an all around great place to live. I only moved due to a new job out of state or I would still be there.

nicky linares

I love this place very quiet and the maintenance very good. I love it.

Kathryn Hummel

My boyfriend and I moved into this apartment complex a couple of months ago and so far we love living here. We were nervous as first-time apartment renters, but the team at Masons Keepe are wonderful. The front office staff, Mike, Jessica, and Lauren...

Diana

Masons Keepe team is always ready to help and solve residents needs in a timely manner. We had the opportunity to enjoy all the events that made us feel a special part of the community. We will definitely miss Jessica, Lauren, Allan, Jerry, Sonia, an...

Jeanette Allen

Great place to live! Close to many amenities; quiet, well maintained community (staff even put trash in the dumpsters that some negligent renters just dump inside the enclosure door); very friendly and helpful office and maintenance staff; reasonable...

Nate Salzman

Great community to live in! Jessica and Lauren at the office are super helpful.

great community, we always miss this place

Mo Shu

I really enjoyed living here for a year. The maintenance team is really great. They are usually there the day you call. We had our hot water and heat go and they left us space heaters and access to another apartment and fixed it in a day. The pool ar...

D Price

Very quiet for being in the middle of Manassas. Management and maintenance are great and quick to respond if you have any problems. The apartments are spacious and well insulated. I have a 1st floor apartment and I can barely hear my neighbors.

Bridget Larsen

I've lived here for almost three years and I have nothing but wonderful things to say. All the office and maintenance workers are beyond friendly and keep the complex looking great. Most importantly I have always felt safe here. I think Masons Keepe ...

Aurea Goodwin

Beautiful community, safe, well kept, very professional and friendly staff and always available to take care of any problem that may occur in a very professional way. I love living here and could not be any more happier.

Arielle Daehms

Masons Keepe has been a great home for us. It is very affordable, has great amenities, and is a very nice community. Staff was very friendly and helpful when we moved in, and the community has been welcoming from the start. In addition to loving our ...

Patrick M

Excellent value and very friendly staff! We recently renewed our lease and upgraded to a bigger apartment and we are pleased with the upgraded floor plan! The maintenance crew are all nice and great at their work. All of the office staff do a good jo...

Renee Dowty

Have been here about 4 months now - Staff is friendly. Most people pick up after their dogs' droppings, but not all, which is to be expected. As far as noise from other neighbors - I can barely hear anyone above or beside us. Occasionally I can hear ...

Jessica Dalusung

Cute little neighborhood in the heart of Manassas, conveniently located near shopping and entertainment. Allen and Kenny we're the best maintenance guys we could have asked for and we loved our neighbors.

carol sundin

We lived in Masons Keepe for almost 9 years. We were one of the first residents. We have had our normal ups and downs, but the office staff as improved to much, we almost felt like staying. We bought a home though out in Horse Country, Fauquier count...

Travis Stocker

I've lived here for around a year and a half and overall my experience has been good. My main complaints are people not picking up after their animals and increased business and guest parking. The back of the lot is full of trailers and work trucks a...

Malcolm Coates

Great gated community for dog owners.

Muhammad Ahmad Umair

A very calm and quiet place. The neighborhood is great and everything is close by. So close that it's just a 10 mins walk to Walmart.

Reony Tonneyck

Everyone here is very caring and friendly, that's on staff. Great location close to Old Town and lots of shopping and restaurants. They're always doing things for the tenants. Parties and such. Very well taken care of property as well. I'll give 5 st...

Pan Pan Power

The grass is always cut

Unpaid Worker

It has a terrible location.its in the middle of "the trap". kids go and steal lemonade.

Craig B

Great prívate place to live, if you are a independent person that likes good neighbors and clean community with plenty of parking space, if you like to be catered to and want to be guided like a child go somewhere else. I can see I will be living he...

Kiana Parks

I've been living here for 6 months now and don't have many complaints. Marsha (the manager I believe) was very nice and professional. she organized many parties, events, and contests that definitely made the complex feel more like a community. I do m...

Shanale Tibbs

well i have nothing to say nice about my experience here, i was told i had to put $150 dollars down to hold the apartment i wanted on the second floor the only one they had available. with me having 3 small kids i couldn't imagine being on the 3rd fl...