Ratings & Reviews

Anmol Agarwal

I moved here with my puppy and husband in June 2024 and so far, we have been loving it! The customer experience is outstanding. I love our concierge (everyone is super friendly, helpful and nice) and the maintenance staff is always on top of their ga...

Matt Lenard

Concierge and maintenance are top notch! However, this complex gets knocked down because of the “algorithms” used for determining increases. They vary wildly based on time of year that you are up for renewal. Just be ready if you plan on staying ...

Vanessa M.

I've lived at the Palatine for over 7 months now. The front desk staff (Jabril, Valerie, Tim) and maintenance staff (Jorge, Geo, and the whole crew) is awesome and makes living here easy. Maintenance is very responsive and the concierge staff is alwa...

John Clancy

The maintenance at this apartment has been fantastic. They are quick to respond and are usually prepared with multiple potential solutions to a problem. The concierge is always friendly and helpful, and the complex always feels clean and up to date.

Jacob T.

I’ve lived in many apartment buildings throughout the DMV and the Palatine is the best by far. The front desk team, especially Tim and Jibril, are incredibly helpful and resourceful. And the maintenance team is equally as responsive; they just fixe...

Heather June

The staff and maintenance team here are amazing. Tim and Jabril at the front desk are the absolute best. They make you feel like family. The maintenance staff are also so helpful and responsive. I've never lived in a building where it was so easy to ...

Michael Thorgersen

My family and I moved to the Palatine in 2019 and could not be happier with the entire team! We are moving out as we bought a home, but will truly miss it here as it’s a wonderful place to live. The management/leasing team is always friendly and re...

I've been living in this apartment for a couple of years now, and I couldn't be happier with my experience. The staff here, from the front desk to the maintenance team, are absolutely amazing—friendly, professional, and always on top of their work....

Sean Shi

I've been living in this apartment for a couple of years now, and I couldn't be happier with my experience. The staff here, from the front desk to the maintenance team, are absolutely amazing—friendly, professional, and always on top of their work....

Valeria Teatr

I stayed in the Palatine for over a year two times. This was my sincere pleasure to live in Palatine which is so perfectly managed by the top notch team and each of them, the management and the team, are supportive. Modern, spacious apartments. Great...

Jen Houser

I lived in the Palatine Apartments in a townhome with 2 roommates for 14 months, and it was the best place I’ve lived in Arlington. The leasing team is friendly & caring, the maintenance team is super responsive, and it has a very safe and welcomin...

bekka lee

This place isn’t a new, nor has nice fancy common area. However the most friendly concierge(Tim and Jabril) and the fastest maintenance(Geo and many) make it worth living here. Neighbors are super quiet, I haven’t had any noise issue during my 12...

Anonymous

The maintenance team at the Palatine is great. Shout out to Jorge and Giovanni for being so professional and kind! They fixed my garbage disposal in no time and left the space neat and tidy. Very grateful to the team for taking care of my apartment.

Emily Densmore

The maintenance team at the Palatine is amazing! Shout out to Jorge and Giovanni for being so professional and kind!

cleveland lazenby

I have lived at the Palatine Apartments for over a year now and so far it has been an amazing experience. From top to bottom the maintenance staff, management and concierge have done a phenomenal job to make this place feel like home. In particular I...

Anonymous

Had problems with my toilet flushing and submit a maintenance request last night. This morning, Ever came by and quickly fixed it. The Palatine maintenance crew is very quick and are extremely competent. Thank you!

Nick_H777

Geo and Ever came by to fix a leak in the freezer that had been causing us issues for the last few weeks. These guys unpacked everything from the freezer, melted the ice that had accumulated, installed a brand new ice machine and put it all back as i...

Josh Khaykin

Best place to live in the area!! Friendliest Concierge! However what's truly fantastic about living here is the Maintenance team consisting of Ever, Jorge, and Geovanni who always have a smile and do an amazing job!

Antonio Soares

We have lived in the Palatine for about 5 months, and our experience has been excellent. The moving process was easy, thanks to Maggie and Jennifer. We had a video call where they helped us with everything and answered every question. As we arrived i...

Gina Bongiovanni

We have been living at The Palatine for 6 months, and I have been so impressed by the amazing maintenance team, especially Jorge, Geo and Ever. We’ve needed a few things fixed recently, and they are always super quick to respond to requests, someti...

Saurabh Chhatwal

The concierge and maintenance staff at The Palatine make the difference in living here vs other apartments . The staff is always available, responsive and looking after your comfort, five starts for this team’s delightful customer service. All the ...

Palatine9

Nice place to live! Thanks, Geo, for fixing my waste disposal so quickly! I forgot the two other names from Maintenance whom I would also like to thank for wonderful work earlier. I think it might have been Miguel (leader of the maintenance team)

Bridgette Groden

We are so happy with our experience at The Palatine so far! The management, concierge, and maintenance teams are so kind, helpful, and responsive. We appreciate this wonderful community!

Rakzitor X Raks

So much wonderful works and great results! All kinds of interesting strategies! This will be my 4th years of trading with mrs hendrick jennifer and i can proudly recommend her to every one. she did a clean work on my trading account and I loved it! w...

Crystal Love

Have loved living here the past 2 years! Tim & Jabril are the best part of my day. The maintenance team has always been on par and overall - the Palantine is amazing! We are unfortunately moving out due to an increase in rent and needing more space -...

Martina Powell

Looking for your next home is not easy and can be quite stressful. The leasing agent Olivia, was so patient with me not to mention the hospitality and greeting when I came through the door. Thanks

Nabil Osta

Compliments to the Palatine management and maintenance teams. They are very responsive and always resolve any issues the same day. A few months back we mentioned to the management team that the kitchen faucet, garbage disposal, and dishwasher were ol...

Anonymous

I’ve had a few maintenance requests while I’ve lived here and the maintenance team is always friendly, quick to show up, and quick to resolve the issue. As a side note they increased rent pretty aggressively during the last renewal whic...

Kelly Huynh

Great team at Palatine - from maintenance to concierge! All super helpful, accommodating, and nice. They really go above and beyond to make your stay pleasant

Jordan DeCesare

The Palatine is the best! We are so thrilled with our apartment unit and the complex. Everyone at the Palatine/Bozzuto is so friendly and helpful - especially front desk reception answering any and all questions (shout out Tim & Jabril) to the mainte...

Anonymous

Large apartments and nice ammenrirues. The best part about this place is the people, especially Tim up front and the maintenance staff. No matter the issue, you put in a ticket and maintenance staff has you covered within 24 hours. They are so kind a...

Liam Fitzpatrick

Amazing place to live. The staff is great. The maintenance team is awesome, especially Jorge. Would recommend living here

Ivan Yopp

This complex provides the best maintenance team I have ever had. My dishwasher broke over a holiday weekend and they inspected it, deemed it irreparable, and then replaced it all within 36 hours. Tim and Jabrill at the front desk are also super frien...

Katalin Miskolci

The Palatine is lovely. I moved in a week ago, already met some friendly neighbors, enjoyed the sun on my balcony and at the pool, and had wonderful experiences with building maintenance, specifically Jorge and Roberto, who installed my new fridge an...

Kurt Doin' Work

Jabril the concierge was the first face I think I saw upon arrival at The Palatine. He was most gracious and welcoming. Olivia my leasing agent was my main point of contact as she really sold the value of the apartment home and its amenities! Maggie ...

Tonya Smith

The Maintenance Team, under the direction of Jorge, provides friendly and prompt assistance whenever needed. Always a pleasure to work with them!

Nicole McTernan

Every time I have to call maintenance, Mauricio comes promptly and solves whatever problem I have in my apartment. This morning, he saved my favorite necklace from the drain! I greatly appreciate his help. Adding to my review that Jorge has also been...

Joe Millard

Best apartment building I've ever lived in by a long shot, and I've moved out now so I have no incentive to lie here. Front desk team is awesome (huge shout out to Tim for always being the coolest dude around). Leasing office is wayyyyyy better than ...

Nikita

The Palatine is awesome! The maintenance team (shoutout to Jorge & Roberto) are so diligent and have made living here very seamless. The leasing team & concierge are really welcoming and super helpful with any questions or concerns! I cannot recommen...

Clay Buckalew

Great location and amenities - above all else though are the maintenance and concierge teams, creating a community and feeling like home. Been in this area for many years and lived in numerous apartments between courthouse, clarendon and Rosslyn - th...

Michael Perretti

Jorge and the Maintenance team are expedient & deliver great service when anything is wrong or needs to be fixed. 5 star experience with the team & world class customer service.

Sara Conklin

Best place to live

Marianna Fotakos

I love the Palatine! We’ve lived here for three years and just resigned for a fourth. The maintenance crew is just amazing. If we ever have an issue, they respond almost immediately and come to fix the problem same day. If parts are needed, they ke...

Liz Elkind

Best management and maintenance staff! Everyone is friendly and so helpful. We love living here

Gracie Van Horn

The maintenance team are the MVPs of the building! Things don’t need to be fixed very often but when they do the maintenance team is there within minutes and prepared for whatever the situation may be. They are also so friendly, always remembering ...

Anja Hoover

The team at the Palatine is great. Tim at the front desk keeps everything running smoothly! Jorge and the maintenance team are always quick to respond to any of the issues that we may have. The ladies in the office are friendly and great to work with...

Brock Conrad

The apartments are great! Very clean, spacious, and maintenance is great as well!

Anthony Galati

Lived at the Palantine for 2 years and it was an absolutely fantastic experience. The doorman, Tim, was exceptional and the head of maintenance, Jorge, was the best. Incredibly professional individuals and I’m sad to leave!

John Murdock

I love the staff at the Palatine; the front-desk people are all really nice, the leasing office staff are very professional and helpful, and the maintenance workers are super friendly and very quick to fix things!!

Sarah

Very happy we chose to live at The Palatine! The apartments, amenities, and staff are all fabulous and truly make it feel like a home! All of the staff are very friendly and willing to help. Maintenance requests are addressed promptly - which is an d...

Jessica Helsper

Day time front desk and maintenance crew are THE BEST. Truly so helpful.

Vicky Ciesielski

Palatine is just an amazing place to live. The concierge (s/o Tim, Jabril, Bridget & Juanita), maintenance (s/o George & Roberto), and leasing staff (Jennifer, Olivia, & Maggie) are all incredibly proactive, professional, and accommodating. BEST TEAM...

Erin Reagan

This is one of the best apartment buildings in the Arlington area to live in, hands down! Tim is the BEST concierge- he is a fixture and the face of the building during the week, greeting everyone with a smile and is always there to help or just talk...

Colby Duren

After living at The Palatine for over 2 years and several other buildings in Arlington and DC area for over 10 years prior, I can confidently say that it is one of the best places to live. They have the absolute best, and most responsive, maintenance...

Anthony

My time here is coming to an end (moving to home ownership), but I'm glad I was able to snag the spot here while we could. It's been great living here, fantastic location, friendly residents and shout out to Tim and Jorge especially for being great. ...

Daniel Hunter

The Palatine has been everything I'd want from an apartment building. Everyone on the staff from the front desk to maintenance are always super-friendly and helpful.

Samantha McGrath

Love our unit, the responsiveness of the building staff and especially appreciate the maintenance team.

I just moved to VA from LA and everyone at the complex helped make my move so smooth. Everyone is so incredibly nice. The complex is clean, super dog friendly, and relatively quiet. I love it here.

Tim Fulton

We've been at the Palatine for just over a year and have thoroughly enjoyed our time here. The highlight of the Palatine for us has been the staff. Everyone who works for the Palatine has been incredibly welcoming and kind. The leasing staff and the ...

I have lived here for about 8 months now. The staff at Palatine apartments have been so accommodating, understanding, communicative, and kind. They really care about wanting you to be comfortable and satisfied with your apartment home and they really...

Gio, Roberto, and Jorge, are the best, most professional maintenance team I’ve ever worked with. I have had 2 very minor fixes required, and they responded quickly, professionally, and fixed each problem like experts. Couldn’t be happier!

Yang Nina

I have been living in DCNW, Bethesda, and Arlington for 4 years in different apartments. This is the best one and I definitely recommend it if you are looking for an apartment in the Rosslyn-Courthouse area. The location is safe and convenient. The m...

Brett Dengate

Great staff and great amenities. Tim and Jabril at the concierge desk make things easy, as do Jennifer, Olivia and the other office staff. Also appreciate the maintenance crew - Roberto, Jorge and Geo - who always get things done efficiently and with...

Joe Walker

Friendly staff, apartments are very nice, excellent place to live!

Winter Cold

10-15-22 Amazing staff. Friendly!!!

Usman Manu

Bitcoin is the greatest investment ever I was so ambitious in getting bitcoin but due to income I was not able to gain much I was introduced to Mrs Caroline who multiplied my bitcoin it was like a dream but definitely came true so unbelievable until ...

Banele S Khumalo II

Between God and I and of the truth, I have referred more than 8/9 persons within a space of 4 weeks to my legit and trusted Account Manager, Mrs. Isabella Robert, she is the only account manager to ever pay me my profit after my first 7days trade of ...

Taylor Daly

We lived here for two years - our entire time living at the Palatine was excellent. Really nice apartments and amenities, but the staff (especially Jorge and Tim) make The Palatine truly stand out!!

Anonymous

The maintenance team here is incredible, I put in a bulk maintenance request and within 15 minutes the maintenance team was here and they fixed everything right then and there. They work very quickly and are prepared for a wide range of issues.

Nikki Simmington

My experience was not positive overall. The policies in place are ridiculous and not progressive. If you have a matter of Truth that supports an error this property does not have the ability to or cares about the Truth. They make decisions that are b...

Jessica Kuntz

The building/apartments are quality construction, and as such, are some of the quietest apartments I've founded in in the area. The Palatine staff is great - most notably in ensuring that a high value UPS delivery that arrived a few days after I move...

Timothy Ritter

I have lived here for 2 years now and have has nothing but good things to say and a great experience. The staff is extremely friendly and the maintenance crew has always done quality work on little to no notice. Would definitely choose to live here a...

Boyao Wang

Nice service! The maintenance team respond very quickly! It's very friendly to international students to apply! Good experience to live here!

jasoncayanong@gmail.com

The maintenance team in this building is amongst the best. There extremely timely, kind, personable, and helpful no matter the request. We haven’t put in many requests over two years but every time we have they fixed it extremely quick. Our do...

When I first moved to Arlington this was always my favorite building! The style of the apartments and furnishings is great - updated and chic but not too modern. The location of the building is ideal - right in the heart of Courthouse and walking dis...

I did the whole leasing process from outside the US and the team Harry/Olivia were very patient, kind and helpful throughout the process. I knew I liked the apartment at my first online viewing with Olivia but online and reality are never really the ...

Danilla_C

I did the whole leasing process from outside the US and the team Harry/Olivia were very patient, kind and helpful throughout the process. I knew I liked the apartment at my first online viewing with Olivia but online and reality are never really the ...

The staff at Palatine is Fantastic and very Professional! Jorge has been very helpful and reliable for all maintenance needs at the community.

I have had the pleasure of working with Harry, the property manager and Jorge. They all really make up a great management team. Their responsiveness as well as willingness to collaborate is impeccable. Goes to show how committed they are to serving t...

ROJANI_L

I have had the pleasure of working with Harry, the property manager and Jorge. They all really make up a great management team. Their responsiveness as well as willingness to collaborate is impeccable. Goes to show how committed they are to serving t...

Jackelyn Flores

I have had the pleasure of working with Harry, the property manager and Jorge. They all really make up a great management team. Their responsiveness as well as willingness to collaborate is impeccable. Goes to show how committed they are to serving t...

Kevin Jones

The management and service team have been great to work with over the past few years! They are hardworking, professional, friendly and you can tell they truly care about the community and its residents.

raflores92

We enjoyed our two years at the Palatine very much. I cannot recommend it enough! The maintenance staff are incredibly timely and efficient, and they were always so kind to my one year old son. Very friendly management team and the best concierge in ...

Richard Flores

We enjoyed our two years at the Palatine very much. I cannot recommend it enough! The maintenance staff are incredibly timely and efficient, and they were always so kind to my one year old son. Very friendly management team and the best concierge in ...

ChaseL

Location is awesome. Very close to metro and greats bars/restaurants etc Staff is great! Tim always has your back for whatever; Jorge is super cool, professional and always gets any maintenance done quickly and the right way.

Anonymous

Awesome building, really good management and staff - Tim and Jorge are particularly callout-worthy for concierge and maintenance duties. Fast response to maintenance requests, often within the hour. Tim knows everyone and is so efficient. Everyone is...

Gracemap2

The Palatine is the best! In particular, Tim, Jorge, and Geovanni have been wonderful. Tim is so welcoming, helpful, and always makes me laugh. He really sets a positive tone for my day! He goes above and beyond to find a solution even when it may no...

morganfike

My experience so far at The Palatine has been nothing short of incredible since I first moved in 6 months ago. From the wonderful amenities, community events, and amazing staff, I love calling this place my home! Two amazing staff members in particul...

Nina_M547

Such a nice apartment, and the staff (especially Tim!) are so welcoming and nice. Love living here and all there is to offer. The only downside is the fitness area could be improved, it is small and air circulation isn’t great in there.

AKApartments

I’m currently on my 5th year living in the Palatine and have nothing but good things to say. Tim, the concierge, is the best and has been warm and welcoming since meeting in the lounge my second day in my apartment complex. Jorge and the maint...

Mike_G557

The Palatine has been a great place to call home the past couple years. The maintenance staff is excellent, always responding to your needs promptly. The front desk associate Tim is always friendly and super helpful with any assistance you need throu...

Lauren_D421

We have lived in The Palatine since 2020 and have enjoyed our stay here! Our apartment is spacious with higher end finishes. I also think the walls are well insulated because we rarely hear our neighbors or have high electric bills. You can't beat th...

Jason Cayanong

Tim is the best concierge ever! He is a delight in the lobby and extremely helpful with any questions or service my family has needed over the past 2 years. The Palatine is a MUST stay for anyone looking at Arlington as a location.

We have enjoyed living here. The staff is super nice and always helpful. Tim is always smiling and ready to help. The maintenance team, Jorge and Mauricio, come right right up every time we need something fixed. I highly recommend Palatine Apartments...

Super staff at this building. Especially responsive and quick maintenance team, and an easy online maintenance request system. Hats off to Jorge and Mauricio. Couldn’t be happier!

Rassul Yeshpaev

Stuff is extremely helpful and nice! I am super satisfied with the apartment complex

Alexandra N

Jorge and the maintenance team are amazing! They respond very quickly to requests and are friendly and helpful. And Tim at the front desk is the best!

Travis_S302

Maintenance staff is the best I have ever seen. Top notch service and always quick and efficient. The maintenance staff always have great attitudes and greeted by a big smile. They are incredibly helpful and never have to call them back to do the sam...

jlaposata

I've been living in the Palatine for about a year and I love it! The amenities are standard for the area and the Metro is close by, but what sets the Palatine above other buildings in the area is that the management and concierge team is so responsiv...

Anonymous

I called Palatine home for 10 years. It might not be the newest apartment building in the area, but it is THE BEST! Staff are friendly, apartments have larger square footage compare to all the new tiny apartments, and maintenance is fabulous. Highly ...

Jason Navon

We enjoyed our 4+ years living at The Palatine! The building is conveniently-located, modern, and well-equipped. Bozzuto is a great management company from Tim holding it down at the front desk to Jorge with the quick fix to all our in-home service n...

jlaposata

Just had a maintenance issue and it was solved almost immediately! It wasn’t easy either, it was a plumbing issue but the crew was so helpful. I’ve loved living here and am always blown away by their service. Highly recommend!

Anonymous

One of the best places I have lived and much more affordable than other comparable apartments in the area. I've never had a major issue in my unit and any minor issue I've had has been resolved in less than a day.

vuchaunt

We are a young couple and have been staying here since August 2021. For the short few months we've been here, the experience has been nothing short of stellar. Harry, the building manager, was very nice to us during the apartment tour. This is someth...

Anonymous

Great experience with The Palatine from the time I first showed interest, to moving in, to my day to day there. Could not recommend living at The Palatine enough. Staff is incredibly kind and always willing to help. I have had zero issues in the firs...

Anonymous

After living here for months I really want to say that I’m so glad that I chose Palatine this summer. The leasing office and concierge have always been very friendly and responsive. The location is fantastic, everything is within walking dista...

billyde500@gmail.com

Concierge service is great. The staff is welcoming and always greets us when we come and go. Tim works on weekdays in the daytime and always says hello, answers questions about the community, and resolves any apartment problems we have timely. He goe...

Billy DeMartino

Concierge service is great. The staff is welcoming and always greets us when we come and go. Tim works on weekdays in the daytime and always says hello, answers questions about the community, and resolves any apartment problems we have timely. He goe...

markgodfrey

The staff and maintenance team at The Palatine are the best! Ever smiling and ready to help (even on weekends)! Thank you team, and keep up the great work! Could not recommend this apartment building more!

Jorge and his maintenance crew are dynamite and a super friendly bunch! Incredible customer service and always quick to resolve any problems! Really a great place to live!!!

Anonymous

Tim, our concierge, Jorge, our maintenance manager, and Mauricio, of the maintenance crew, are some of the nicest, most pleasant people on Earth! They will go above and beyond to assist with anything throughout the community and make living here an a...

Anonymous

I’ve lived at The Palatine for over a year now. Nelson, Jorge, and Mauricio from the maintenance staff are amazing. I haven’t had many issues during my time here, but every service request has been handled promptly and thoroughly. Tim f...

I leased with the Palatine for a single year, and I've never lived in a community with higher maintenance and cleanliness standards. I lived in a newly-renovated unit that once had a single laminate floorboard come loose; after filing a ticket throug...

Baillie Ward

We moved into the Palatine in May and have been incredibly happy with our experience so far. The leasing staff is super helpful and made move-in a breeze—they even give new residents a care package. The maintenance team always responds to issues qu...

AliLG

I moved here from the west after not seeing the place in person. My apartment was CLEAN and move-in ready, and I felt immediately welcome upon seeing the items (soap, toilet paper, bath samples, chocolate) they left for me! The neighborhood is safe a...

D M

The leasing staff was very helpful in helping me find a new place. They definitely went out of their way to make sure the apartment I selected was just the right fit. On move-in day the concierge was very helpful in reserving the freight elevator and...

Connie H

When a wind storm came through and knocked out electricity Palatine was still able to show their apartments because they had a great generator. Other buildings had inoperable elevators and limited stairwell lighting. That was what first made me like ...

Thavone Sayarath

This place is incredible. Love their comedy show!

Anonymous

Jorge in maintenance is the best! If anything needs to be fixed, it gets done right away! Management is great! Concierge Tim is always there for you! One of the best apartment buildings in Arlington! Highly recommended

Anonymous

Jorge and the maintenance staff are top notch. Any problems that you have (and they do not happen often) but when they do, it's always a comfort to know they will find the right solution to your issue and fast. I have lived in many apts over the year...

Anonymous

The Palatine has been a great place to live. The concierge is always pleasant and helpful and are willing to assist with anything necessary. Furthermore the maintenance team has been awesome. Even when we've needed to get someone in from an on-call s...

Eunhye Lee

We moved in Palatine about 2 weeks now and I really like to live here so far. Especially the maintenance team’s respond to the customer very quick. I requested a little issue about washing machine 2 days ago and they change entire washer and dryer ...

Anonymous

I love living at the Palatine! The apartments and amenities are first class and the location is top notch. But, it’s the staff who make this place home - from the front desk, to the leasing office to the maintenance team and everyone else who ...

Kristy Crago

I love living at the Palatine! The apartments and amenities are first class and the location is top notch. But, it’s the staff who make this place home - from the front desk, to the leasing office to the maintenance team and everyone else who works...

Billybobum

The front desk staff, the leasing office and maintenance are all fantastic. Very friendly and helpful on all fronts. The maintenance team is extremely quick with handling any issues that may arise and are very friendly. The friendliest, and best mana...

P. Far

Noise issues w/update: We absolutely love living here besides one minor caveat that has me decreasing the star rating. Noise is really bad for end units exposed to street and daycare. Considering we are neighbors with a daycare center, why is there n...

Lori O'Neill

Great staff and amenities! The concierge staff and maintenance crew are very friendly and helpful. Been living at the Palatine for a few years, and it is great to see so many staff members still here! I also appreciate the sound proofing of the apart...

Anonymous

Sandy and Kevin are true champions. There were some folks on the roof who were rowdy and not residents of the building on July 4th. For the holiday there were 24 spots on the roof that requires wristbands. This group of people did not live here and w...

Kathryn Zander

It has been amazing living here the past year. Maintenance is super quick. Tim and Sandy are two of the best people I have ever met! So friendly, welcoming, and helpful.

Shana_Elena

We LOVE the Palatine and the only reason we'd leave is to buy a house! We've lived in 2 other luxury apartment buildings in the Courthouse neighborhood, and this one is by far the best. Originally built as condos, and can tell.

Andrew Whitely

Management, staff, and maintenance have all been great since moving in. Definitely the best from any apartment I’ve lived in in the past.

Anonymous

I highly recommend the Palatine, as it really has it all! It is at an excellent location, only 10 minutes away by car from Washington D.C., in a very quiet and safe neighborhood. Downtown Arlington where all the restaurants, bars etc. are located is ...

John G. Lewis

I love this building. It's close to the metro and dining, yet it's tucked away in a quiet part of the Courthouse community. The staff and management are super friendly. I love how easy it is work with them.

Anonymous

Excellent apartment, great location, awesome view, maintenance team expertise, and attentive concierge 24/7. Well done Harry, Tim, Jorge and team! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Minori Nojiri

Very comfortable apartment :-) Apartment: Rooms are simple and calm atmosphere with much sun light, very comfortable. I like the time sitting at the balcony, seeing view of D.C., Potomac river and green around Arlington cemetery. The view is awesome....

bpfrgstj

Amazing place to live and the staff is incredible! They're understanding and very hospitable. Im very pleased with my time there and would recommend the building to anyone! Don't hesitate to take a tour, you'll be glad you did.

DJ RI5E

Amazing building with very hospitable staff. Everyone in the leasing office is helpful and the apartment was always kept pristine with fast and responsive maintenance. Would definitely recommend this place to anyone.

Apts2021

I lived in this building for the past 3 years. It was hands down one of the best living experiences I have ever had. From the rooftop pool with DC monument views to the excellent gym, this place is amazing! Also a HUGE shout out to the management tea...

Anonymous

The staff at Palatine are all amazing. Even if there are inconveniences or issues that come up, the staff work very hard to resolve them quickly and effectively. All of the front desk staff including Tim, Alexandria, Kevin, and Daniel are all extreme...

Anonymous

I have really loved living at Palatine. The rent is a bit high, but you get what you pay for and it is on par for the area and amenities. The staff that Palatine and Bozzuto hire are consistently excellent and go above and beyond to help residents an...

mh4221

My experience at the Palatine has been excellent. The maintenance team especially has been incredibly responsive on multiple issues, arriving at the door with solutions within 1/2 an hour of reporting an issue, and addressing issues promptly and comp...

Mthorgersen

I live at the Palatine since 2019, and want to give a big shout out to our maintenance crew—especially Jorge and Maurice. Issues are typically resolved within 24 hours and their work is always quality. When an appliance no longer works, it get...

Michael Vallese

The staff is the best ever. Jorge and the maintenance crew are super professional and courteous!!

Anonymous

The staff here is amazing! Concierge maintenance and front office. I have lived here for over a year and I love it! The only complaints I have are the noise from garbage/recycling trucks early EVERY morning (6 to 10 AM)and police and fire trucks sire...

Cindy Thuli

The building and space around it was always clean. The staff went above and beyond for us from the very beginning to make sure we felt like we were home and comfortable. Jorge and the maintenance team was fantastic. They always responded within hours...

John King

I lived in Palatine for 2.5 years and had a beautiful apartment. Additionally, the people who work in the building were always professional and friendly- can't say enough good things about the staff. I fully recommend the building for this (although ...

Abpollock78

Excellent work last evening by the maintenance staff. Thanks Jorge for fixing my plumbing issue in such a timely manner. Also swapping out the sink stoppers was a nice service touch! Just another example of why I like my apartment.

ekbaker125

I have lived at the Palatine for almost four years and it's been a phenomenal experience from the beginning. The staff and maintenance teams are always so kind, responsive, and helpful - any request that you have is always taken care of that day! The...

Emmanuel Mehr

A big shout out to Jorge and Nelson on the maintenance team. I had another great experience with them today. My last two requests have both been responded to within a few hours and fixed with great expertise -- amazing!

megcapp

We have been at the Palantine for about 4 years now and have never thought about leaving! The staff everyone here make it so hard for us to leave. The maintenance crew is fabulous, whenever we have an issue we hear back very soon then it is always re...

The Palatine is a truly great property. The management team is attentive and responsive to resident requests and concerns. Jorge and his team in particular are wonderful.

Anonymous

I've lived in The Palatine for four years and couldn't ask for a better, safer, better kept-up, friendlier community to live in. This building is the best kept secret in Arlington -- on top of everything, it is extremely well priced by comparison wit...

Anonymous

I’ve lived here almost 4 years and have 0 complaints. The apartments are very nice and kept up well. The maintenance team is incredibly responsive and helpful; every issue I’ve had, including large ones, has been resolved incredibly fas...

Poretzman1998

Palatine is a great place, straight up. All of the amenities in this building are super helpful, especially the two 6-flame grills in the scenic zen courtyard and the cushy conference room that hardly anybody ever uses. On top of offering opportuniti...

EmmanuelM

Jorge on the maintenance team is fantastic. He always responds very quickly and provides excellent service. Today I had an issue and thought it would have to wait until Monday since I figured the team would have Sundays off, but he came and fixed it ...

Anonymous

Excellent experience and top notch staff! Daniel and Tim at the concierge are super friendly and diligent. Jorge and his team on maintenance are quick and competent. Well done team Palatine and others who contribute to keep this community working tog...

Anonymous

So far, we have been extremely happy with everything at the Palatine! We love coming home & being greeted by the best concierge staff- Dan the man, Daniel, is always welcoming, outgoing & professional. The entire community is very well kept, clean & ...

The property is beautiful and in a great location. There is lots to do and see nearby being so close to DC and the metro. The Bozzuto team that manages The Palatine are amazing! They do a great job with engaging residents with local vendor events/act...

Anonymous

The property is beautiful and in a great location. There is lots to do and see nearby being so close to DC and the metro. The Bozzuto team that manages The Palatine are amazing! They do a great job with engaging residents with local vendor events/act...

Katie Pineda

The Bozzuto team at The Palatine is outstanding! I work with them as a 3rd party vendor and cannot say enough about how amazing this team is. Harry, Olivia, Tim, Daniel, and LaTese are all rockstars. Each of them are the type of people vendors dream ...

Annathea Cook

The Palatine is a really, really great apartment building. After living here for 2 of the past 5 years in the DC area, I think I have the best building of anyone I know. No really, I had a spreadsheet. Not only are the apartments competitively priced...

Chen Chen

Great amenities. Management is super prompt with service request. The best people to say hello to every day. Shout out to Tim at the front desk and Mauricio for providing top notch service!

Anonymous

I've lived at the Palatine for over 1.5 years now and the maintenance staff is absolutely AMAZING! JORGE and MAURICIO are the best! Every issue is addressed promptly, even on the weekends. They're always smiling and go above and beyond to solve your ...

Elaine Bower

I love The Palatine! The staff is ALWAYS helpful and will do anything to make your home feel like home. The Concierge, Tim, is always there to advise, direct, or help with needs. This especially helpful when your new to the city. Harry has bent over ...

Anonymous

I'll say that the maintenance staff is both extremely friendly and effective. They are always SUPER responsive to any issues that I have. I've never had a time when the staff didn't help me with maintenance issues, and they will always find the probl...

Having lived in the DC area for 12+ years, 3 of those have been at the Palatine. This is, by far, the best apartment I've ever lived. Not only is the building top notch, but the staff is fantastic. Tim, the weekday concierge, is friendly, helpful, an...

Bill_P171

This place was friendly, inviting and well maintained. Jorge and the maintenance team are friendly, competent and attentive often providing resolution to service tickets in under 24 hours from time of filing. Harry, the community GM, provided a welco...

Matthew Del Carlo

The office, front desks and maintenance teams have been great and professional. The Palentine gets a big thumbs up from me!

Douglas Fellner

Very happy here in year 3. Building is always quiet, and management puts on some fun and creative events. The staff that works here is really great - everyone is always very nice and professional. I especially need to shout out Tim & Olivia who alway...

Paul Oh

We've been here for over a year now, and so far many pros and few cons. The staff is great, especially Tim and Alexandria at the front desk, Jorge and all of the maintenance/cleaning staff in general, and Tanja and Harry from the leasing office - the...

A “Binhmood” Al

I am always satisfied with the maintenance, they come on time and always resolve the problems I'm having. Thanks!

Robin Seemangal

I've lived here for about a year. They've been really great about helping us through the pandemic, we've moved into two different apartments. I especially want to shout out Jorge, who has been our guy when it comes to changing lightbulbs, air filter ...

Sara

This is a great building. The front desk and all staff here are extremely accommodating (especially during a pandemic!). Great community! Update: I truly love the service in this building. Everyone is great and I can always count on them, especially ...

Tamara B

I’ve had my disagreements with management while living here, but that aside: I do think for the most part they care about your experience. At the end of the day, we all have a job to do and goals to meet. And Palatine does have two things done abso...

Adam Weiss

The maintenance team has been extremely responsive and helpful. They are extremely friendly and have been able to fix all my requests.

Joseph Laposata

Just moved into the palatine, absolutely love it here. Even through the pandemic they've kept up socially distanced events, we're grateful to live in a community with this much social support!

Philip Castronova

Great apartment building for a great price. The maintenance staff is extremely friendly and will be there to fix any issue at the drop of a hat. Shout out to Jorge for holding it down.

Joe Salzano

Jorge from the the maintenance team has done a great job making any repairs to the apartment. He is clean, organized, and prompt. He did a great job communicating with us through the entire process. Thanks Jorge and the Palatine Maintenance Departmen...

Kelly S.

The Palatine used to be an incredible place to live. However, ever since we received new management under Harry Murphine, I hate living here. Harry and his team don't care about the residents at all. He and his team are rude, dismissive and only care...

Katelyn Caralle

I lived at The Palatine for nearly 4 years and had mostly great experiences. I love Tim, the weekday concierge. Harry in the leasing office is also very helpful and prompt. The maintenance team is AMAZING and very responsive. Mostly, I am impressed w...

Nishant Ambasht

SMOKER’S PARADISE We were very excited to move into this building because of the competitive prices, but now my wife and I realize why the prices are so low: this is NOT a smoke free community. I really regret not looking at this detail before sign...

Kevin Edwards

Our maintenance crew at the Palatine is the best. They’re responsive and no job is too big or too small!

Sonya Cheré

My experience with The Palatine was quite an enjoyable one. They worked with me for several months and even held an apartment home for me while I was on the fence between leasing or buying. Although I never moved in (due to purchasing a new home...ya...

Josh Vigder

The maintenance staff here is exceptional. The team always provides response within 24-hours, hassle free. They are always so kind and helpful with any issue. Thanks for all your hard work!

Lauren DesJardins

Our move in process into The Palatine was so smooth! All the staff is very friendly and inviting. LaTese from the leasing office was very helpful and accommodating while we were apartment searching and the concierge Tim was also very helpful coordina...

Harsh Bagde

I have been living at Palatine since Aug 2019. The apartment staff, right from the leasing office, to the concierge and, maintenance, are top notch! Maintenance requests (no matter the complexity) are usually handled within 24 hours. The apartment co...

Elizabeth Baker

Incredible leasing, concierge, and maintenance here -- so friendly, so prompt, and so respectful. The building is also gorgeous and in a great location. Can't beat it!

Scott Hopper

Every time I have requested maintenance, the staff has responded same day and taken care of the issue quickly and with professionalism. Thank you much maintenance team!

Matt Tremblay

Great building to live in, staff and maintenance teams rock, they are always helpful, friendly and prompt!

Rachel Walker

Having lived here since March 2020, I can't say enough nice things about the Palatine. We love our apartment, and the entire staff is fantastic. Tim and Olivia at the front desk are wonderfully friendly and helpful. My toddler loves greeting them whe...

Austin Monson

Maintenance is always very helpful and prompt. Leasing office folks as well of the rest of the staff are especially friendly. The Palatine also organizes great events for the community.

Kelsey Huppert

I've lived here for about a year now with no intention of moving any time soon. The concierge is always friendly and helpful, maintenance is prompt and professional, and the conversations I've had with the leasing staff have all been positive. My apa...

HaeMee Kang

Everyone should move here if possible! My roommate and I have had many friends live in this building and heard nothing but great things so we decided to give it a shot ourselves. There is nothing enjoyable about moving during a pandemic but the staff...

Bill Marciesky

Jorje and team are fantastic! The maintenance crew at this building are top notch and a huge bonus of living here. The comedy show organized by Brock was absolutely stellar! Hilarious and entertaining.

Max Poretz

Was already pleased by the Palatine. Place is sick, but not sick enough to warrant a review. Brock Snyder and the comedy crew changed that immediately. Bring these bro’s back please!! Also live here if you like a dope spot to crash.

Madi Maddox

Went to comedy show tonight hosted at this apartment complex - awesome! Lots of fun from a 2nd floor balcony. Great people, funny time, great cookies

Ramon Ramos

I've been living here for over three years, great location and an amazing staff that always does their best to assist as quickly as they can. The maintenance team is outstanding, and routinely has shown up within 24 hours of any requests I've had and...

Mun Joo

The staff here is absolutely phenomenal! Extremely professional and always so kind. We had a sink that was clogged today and maintenance arrived within 1 hour and fixed the issue in 10 minutes.

Lauryn Harris

I've lived in various apartments in Arlington and the level of customer/resident service at The Palatine is unmatched. It's one of the primary reasons I've renewed here 4 years in a row. Residents are always greeted with a friendly smile, the leasing...

Raquel Garcia

I tried to book a virtual tour and I didn't receive any kind of response. I don't think it's a good strategy to attract new tenants...

Vicky P.

Great building, Great Staff, everyone is so helpful and kind, Jorge and Vicky in maintenance keep everything running super smooth. Tim at the front desk so helpful and always there for you! Management team always supportive! Highly recommended!!

Jennifer

I’ve lived at the Palatine for almost two years, and I am still constantly surprised by the commitment, courtesy, and thoughtfulness of the staff who work here. The maintenance team—Jorge and Vicki—have always been very swift and responsive wit...

Anonymous

I love it here. Maybe people who live in apartments closer to the townhouse experience noise - I rarely do, except from Fort Myer sometimes. The team here is incredible, too - Tim and Olivia, the concierges, are absolutely amazing.

Theressa Gordon Ruckstuhl

The Palatine appreciates its residents - even giving "thanks and chill" gift bags during this quarantine! Thanks Palatine Staff

Andy_W912

We have been extraordinarily happy with our decision to live at The Palatine. The process of visiting the building went well, as did the actual lease-signing process. From the move-in onward, the entire staff has been a dream to work with, from the c...

Andrew Walker

We have been extraordinarily happy with our decision to live at The Palatine. The process of visiting the building went well, as did the actual lease-signing process. From the move-in onward, the entire staff has been a dream to work with, from the c...

Rana Alamri

Moved in recently, had some issues in the apartment with appliances, as soon as I sent in a request they were very quick and responsive. The maintenance team is hands down amazing. Jorge and Vicky are super professional, friendly, and genuinely care ...

Jennifer Locke

From the day we moved in, the maintenance team has been amazing. We had a few small issues but Jorge and his team took care of them same day.

Brette Lawrence

Jorge and his team and the front desk staff were very helpful as we settled into our new unit! We’ve loved living here, it’s very quiet and well maintained.

Thiago Frare

I’ve living in Palatines for a while and I really like it. Nice location, has everything close and the condo is amazing. Also want to say thank you for the maintenance team: They are incredible. Always working super fast and clean. Jorge and Vicki ...

s Inofuentes

We’ve been at the Palatine for 5 years and love living here! We’ve lived in other buildings in the area and they cannot compare. The Palatine was reportedly at first built to be condos, and you can tell: the island, marble counters, applicances, ...

Carey Galst

We have lived at The Palatine apartment for about 5 years. We love the location and convenience of access to the city and all the best of Arlington. But I’ll tell you the best thing about The Palatine is the maintenance staff - especially Jorge and...

Victor Yu

Management and maintenance staff have always been super friendly and helpful!

Nickie Denick

I can't say enough great things about the management but a particular shout out to the maintenance team here. No matter the issue - large or small - the maintenance team is on top of it immediately and always ask if there's "anything else they can do...

John

Fantastic place to live - in the heart of Courthouse. The maintenance team and concierge staff are extremely friendly, helpful, responsive, and professional. The building is always clean and maintenance requests are almost always resolved the same da...

Gautam Ramnath

Ive now lived at the Palatine 3 times since 2009 and have loved every experience. Outside of the great location, the management has been helpful when rotating back from overseas assignments but more importantly, the maintenance crew (Jorge, Vicky, Gi...

Nicole Thomsen Hirsch

My husband & I lived here for about a year, and it was the best- we would have stayed indefinitely if not for a cross-country job change. Tim, Olivia, & Kevin at the front desk, Jorge and the entire maintenance team, and the leasing staff are all inc...

Theressa & Mark Ruckstuhl

Lots of great things about The Palatine. The maintenance team, in particular, does an outstanding job....always prompt, courteous, and professional. The best in this area by far.

Anthony Swartz

To say the maintenance team here at The Palatine are exceptional without exception would be an understatement, for any issues I have had in my apartment there response and attention to detail are above and beyond exceptional! Jorge is the rockstar of...

Natalie Runnerstrom

The only good thing about this place is a concierge named Tim. This is the cheapest apartment I've ever lived in and the management does not care about helping you... that is if they're ever in the office.

Jennifer Parks

I lived at the Palatine apartments for 5 years and loved it. I would definitely live there again if I ever moved back to the area. Maintenance is prompt and friendly but these are great units and don't need a lot of maintenance. Great location, great...

Rachel P

Overall great building to live in. I want to give a particular shout out to the maintenance team! They are always so prompt and attentive to any requests.

bobandkrissy

The staff and maintenance team at Palatine are exceptional and provide fast and caring support. They are all professional and courteous and truly care for supporting residents. We love living here mostly because of them! The location is great and the...

Anonymous

We just recently moved into the Palatine and it is the best decision we could have made. The management and maintenance staff go above & beyond for every little thing. Jennifer and Peter in the Leasing Office really helped us throughout the entire mo...

Anonymous

I recently moved back to Arlington and have been incredibly pleased with the apartment and staff, really gone above the norm and impressed. The unit is in a great location and I could not be happier. The quality of the interior and space is great. Th...

Andrew Steele

beautiful building. quiet. great location. Leasing office will work with you to make your dream home happen, but you may have to be persistent because they're busy. Gym is great. People are friendly. RECOMMEND.

careygalst

We love living at The Palatine. The location is great! The concierge and office staff are always very helpful. We have always received quick responses from the maintenance team. The units are updated and well-maintained. The location is directly acro...

Peter Ildefonso

I've been here going on 3 years. The place is the best. You can't hear a noise from your neighbors and the staff is incredible.

Kendall King

very very friendly staff , the best maintenance service I have ever experience at my apartment . Apartment is perfect !

Tmondhallie

Having lived in the building for 2+ years I have nothing but positive things to say about the building and how it is run. The walls and floors are solid so there is very little to no neighbor noise. The building has a great range of people, however i...

Anonymous

It is a noisy place. There is construction in the area that goes on in the morning. Also I am writing this review after calling the front desk to deal with some noisy neighbors at 4:30 in the morning. It happens front time to time here. I have notice...

Jacob Brown

Disclaimer - moved out 7 months ago (and loving my new place). I was pretty disappointed with the experience. The one plus is the absolutely fantastic doormen (and ladies). outside of that I can really only comment positively on the coffee machine. t...

I moved the Palatine three years ago and it has been great. Apartments are spacious and very quite. The building is well maintained and if there is an issue staff is on top of it quickly. The common areas are well kept. Pool is great place to relax o...

we have been living here for 3 years. Overall we like the apartment and love the location as it is convenient to the metro, movies, restaurants, etc. only complaint is how expensive this place is. The amenities are not great. Pool is small and not en...

I have lived at the Palatine for one year. For the most part it has been a wonderful experience, so much so that we have renewed our lease for another 13 months. Pros: great, large apartments relative to those on the Orange Line corridor in Arlington...

BAL5

The clientele at the Palatine has really gone downhill in the past 4 years that I've lived here. Lots of loud, younger adults now when it used to be working professionals and families. The pool is constantly packed with non-residents. They instituted...

Anonymous

After living here for several years, I would no longer recommend the Palatine. The new management company, Bozutto, has made the place very unpleasant. Despite paying an amenities fee upon move-in, the televisions in the gym have not worked for month...

IOWA1313

I like the place. Accross from Police Station. 1 block to AMC Movies, 2 blocks to Metro, 6 blocks to Safeway ( but they deliver. Lots of young people in their young 30 to 35 r=ange Lots of lawers and professionals, I am retired and make over 200K per...

Bobrenter33

Living at the Palatine for the past year has been great! It's conveniently located to the metro (5 min walk) and to several restaurants/shops. Staff (especially Bruke) are extremely friendly. The apartments are well built and maintained. I would reco...

Anonymous

I can't believe anyone on here is saying the management is great. I've run in to ---- once or twice, who is great. She's the actual building manager. But ----, the assistant manager who is in the office every other time I've had to stop by is worthle...

Anonymous

With the homeless shelter opening immediately across the street in 2013, you would think Palatine management would be pulling out all the stops to keep their guests, but they haven't. Since new management took over, the gym is run-down, the pool is p...

Anonymous

This place has improved tremendously, but still has few things to change. The management team, location, and amenities are all great! However, our family believes that this problem must be fixed. We have three people living in our 2 bedroom apartment...

trimiller903

Management is amazing at the Palatine! They are so helpful and responsive. Apartments are beautiful and updated! Facilities are great, pretty decent sized workout center and nice outdoor pool. If you need a bigger gym fitness first is just down the s...

Anonymous

I have lived in the Palatine for almost a year now and would highly recommend the building. It's a great location in the heart of Courthouse just a short walk to the metro, CVS, movie theater and several restaurants. The quality of my apartment excee...

jfe123

Location is great. Can walk to everything one might need. 6 minute walk to metro and easy access to both DC and highways to get out of town. Gym in building is nice and the unit is reasonably large. Walk-in closets in both bedrooms. Building is aroun...

tex49034

Great location - Close to the metro with easy access onto route 50 Building Amenities - rooftop pool on the 8th floor is great. Gym is acceptable if you are looking for a few treadmills or elipicals... they do have a set of free weights. Unit Ameniti...

Anonymous

This place is good, but could be great if the management was more communicative and cared a little bit more about the residents. The building is in a great location and the units are very modern with contemporary finishes. It's pet friendly and has a...

Anonymous

The palatine experience till now has been splendid. The apartments are brand new, well ventilated with enough light & air. They have been designed meticulously with a convenient well thought layout plan. The kitchen is nicely furnished with good qual...

Anonymous

Parking has been a total nightmare. Parking payment does not guarantee you a spot and the management has no idea who has been reserved a spot. It hasa become quite unbelievable and makes you wonder what else is being so mismanaged.

Matt Jones

I just moved in and this palce is simply awesome! The building is great. The office staff bent over backward to make sure my wife and I felt at home and everything in our apartment was handled! The concierge is there 24 hours and is always polite and...

Anonymous

I have lived at The Palatine for the past four months, and it has been a great place to live!! Compared to the last building I lived in there is virtually no noise from the other residents in the building. Palatine is in a great location and the staf...

Anonymous

The maintenance staff are ------ - never follow up, do not know how to fix anything, "yes" you but never do what they say. The materials they use when they do fix something are shoddy and break right away. This management is the worst.

Anonymous

Working place and the residential lounge cannot be yhe same place!!! This is a common sense! Also there was some drunken Gtown kid who broke into my house! The security sucks as well!

Anonymous

At the beginning, it was very nice with the old management, but when kettler took over the whole entire building went down. kettler fire the old management staff, their conceirs, and maintenance department. In the past these people did a fantastic jo...

Anonymous

The apartments themselves are great. Stainless steel appliances, large floor plans, and convenient to the metro, and well-maintained facilities. My qualm is with the new management. Though I was trying to do something complicated with my lease (my ro...

Anonymous

We moved in last fall and found the original staff to be impeccable - responsive, respectful and very organized. Needs were addressed immediately. Apparently a new company called Kettler purchased the building and it's like the lights went out. The o...

Anonymous

Used to be a fantastic place to live, everything worked properly and if there was a problem it was promptly fixed. Now the elevators have stopped working, doors don't open, and instead of fixing it they post a notice saying it will be fixed or ignore...

Anonymous

Totally agree with the recent comments. The Palatine was a very nice building - but with the new managment under Kettler - they have certainly lost that distinction. It is a pricey building and you expect the management to be at least adequate. The n...

Anonymous

I've lived at this apartment, and had a good year. Having said that, I'm moving because of a building takeover and subsequent management disarray. This may be common with building transfers, but seems worse than last time, and more disorganized than ...

Anonymous

Count me as another resident fed up with the new management. They are rude, incompetent and totally non-responsive to resident questions/concerns. Its a shame because the building and apartments are very high quality. Just hope you never have to go t...

Anonymous

I lived here for a long time and I have to say that a new Kettler management is the worst of all. With previous management we felt here like in Home.NOT ANY MORE!!! It was quite building with smiling people that welcome you every day. They always wan...

Anonymous

The worst is the leasing office. Seriously, the new management company need to do something with the leasing office. If you would like to get something done, do not ask them to do something and come back to check if the job is done. They ALWAYS procr...

Anonymous

I've lived at The Palatine for over two years now and highly recommend the property. I had high expectations moving into a new building and they were all pretty much met. The Pros: The building was completed around July 2008. The building was origina...

Anonymous

Management suck, we had to relocate and you can not negotiate early lease break out.

Anonymous

Lived here for about a year and half. Nice management staff, very responsive. Great location as well. Rates are normal for the area.

Anonymous

I have lived in The Palatine for about 10 months and my experience has been great. When I relocated from the Southeast area of the country I checked several buildings in the Arlington Courthouse area and I was impressed with the quality of the buildi...

Anonymous

As former home owners our adjustment to apartment living has been made easy at the Palatine. Staff worked with us on our issues with move in date and we were able to move in earlier to save on storage. The office staff is extremely nice and friendly....

Anonymous

I have been here about 5 months and love it! The builing is always very clean and beautiful. The office staff have all changed since I moved in but the new staff is always very friendly and helpful. Von & Dereka are wonderful. The police department i...

Anonymous

I really enjoyed my experience living at the Palatine. The management staff was always very approachable, friendly, and responsive to any needs or concerns I had. The common areas (gym, pool, residents lounge, exterior, etc) were always clean and wel...

Anonymous

We've lived in a bunch of apartments in the area and this by far is the best. Management is great (both old and new). They really made us feel at home. They go out of their way to really help ensure the lowest rent possible and offer plenty of incent...

kryselli10

After reading the last review, I was actually shocked to see the claims that management has gone downhill. I've lived here a little less than a year now and I have to say, out of all the apartment buildings I've lived in, the service and prompt respo...

Anonymous

There has been a dramatic deterioration in management since Crescent Heights took over from Bozzuto as the management company in Palatine. The new team tries hard but it is simply not at the same level of professionalism. There are multiple slippages...

Anonymous

I have lived here for over a year and The Palatine is a pretty good place. The staff is friendly and responsive the area is very safe - helped by the police station around the corner. The apartments are nice and the building is very clean and well ma...

Anonymous

From the initial tour and move-in to the present, I have been completely satisfied with the entire process, help and support given by the management of The Palatine. We have had minor maintenance needs that were immediately and professionally fixed. ...

Anonymous

The apartments are brand new and have amazing amenities. The staff is very nice and always helpful. Maintenance requests, even though there have been very few, are done within the day. The location is great. Close to the metro. Lots of restaurants an...

Anonymous

coundn't be any happier. Staff is great, love my apartment and location is key.

Anonymous

Excellent building. Great facilities and the management office staff are all great. They are extremely helpful and very friendly. Everything is very convenient.