Ratings & Reviews

renate epton

I recently completed my stay at Instrata Pentagon City and I can confidently say it was a wonderful experience. From the moment I moved in, the Bozzuto staff provided exceptional service, ensuring that all my needs were met promptly and efficiently. ...

Fahim Badal

Best place I’ve ever lived, sad to leave but hope to come back someday

Sharon Balani

It’s hard to believe that 3 years have gone by so quickly. Everyone at the Instrata and Bozzuto management have been super friendly and helpful. It’s a lovely community with updated amenities!

* Logan

Instrata Pentagon City is a place exceptional place to live! The leasing team is responsive always available to answer questions and address concerns .The concierge team is simply outstanding. They greet you with a smile every day and are always will...

C. Evans

Wonderful place to live. So happy I picked Instrata.

Hunter Saotome

Wonderful location with very friendly and caring staff! The gym is awesome this place is in the middle of everything! Worth the money and best bargain of all the apartments in the area!

Lily v

I have been living here for a number of years now and love the complex. You can’t beat the concierge or maintenance staff, quick to respond and always happy to problem solve when anything arises. The building has been going through some upgrades ov...

Ileana G

Moved here back in 2014 after searching over 40 different places. Found Instrata and knew I was home. Lived here for 5 yrs, moved to LA then moved back in 2023. Knew I was coming back home!! Love it here! Debbie, Marcus, Leo, Lamont & Monty r like fa...

Jacqueline Fogg

I will be leaving Instrata at the end of May, and I am sad to leave.I am moving out of state. If not for work & new company opportunities that beckon, I would be staying at Instrata. I have lived here almost 6 years and been happy. The maintenance st...

Waldemar Serrano

Great property, nice location and outstanding service proffesionals, working to make your process as smooth and easy as possible. Management Team went above and beyond to help cover my property and move needs. Thanks Leo, Marcus and all Team! Highly ...

Sean Foster

Nothing but great things to say about my time at Instrata. The staff are incredibly kind and helpful. Always ready to help you out with any issues. A wonderful time there, if I were not moving I would have kept staying; highly recommend.

viki m

This place gets better and better! I love living here!! I lived her 2014-2017 and when I came back to the area, I knew I'd live at Instrata again. Everyone is just wonderful. It genuinely feels like home and you're treated as family. The community ev...

Nicolette Crisalli

I would give this place 12 stars if I could!!! Lived here for 2 years & only moved out to be closer to work! The front desk concierge is there 24/7 to handle literally any problem, question, request you might have! the maintenance staff is on top of ...

g saunders

The property was ok, but had a rat at one point in the apartment building, also the manager Sanjay Kattri is very vindictive and intentional with getting back in a subtle way. All in all Bozzuto is a very great company to work for just this property ...

Viacheslav A.A.

A week ago I moved to Instrata Pentagon City. Great complex with very kind staff! All issues related to my move and improvement in a new place were resolved quickly and efficiently. Special thanks to D'Ana Eubanks. It is clear that she loves and know...

Yea-In Park

Awesome leasing office managers! Especially Debbie is the best. Great concierge service! The whole building is always clean and well-organized. The neighbors are nice and kind.

K S

The management is the worst I know of.

Ken Goto

One of the questions I asked before leasing was: "are you guys doing any active construction?" And the agent responded with "No" Low and behold, they are using jackhammers which sound could be heard from all the floors and even outside the building. ...

Kei

Excellent location. Reasonable rental prices.

Caleb

Been here about 2.5 months. Kaylynn and team were professional and kind throughout tour, application, and move-in process getting me a beautiful apartment on a short timeline. It is quiet, gym is very nice, and super convenient spot for Metro, I-395,...

JS3Jaga JS3Sam

Not suitable for students. Staff were not friendly.

A Mac

Great complex, great management. luxurious apartments.

Matthew Collins

I've been a vendor at this property for over 5 years. Sanjay and the maintenance team do an amazing job keeping a great standard. They are always accessible and accommodating. I couldn't ask for a better property to do business with

Milad Hajebi

The bulding and concierge , location is great the property manager is extremely rude and disrespectful. We live here for more than two years. They increased our rent over $500.00 after asking for better price they asked for $100.00 lower while theyu ...

Brandon Quinn

Fantastic apartment complex and amenities. Nicest apartment gym I’ve ever had. Our pup loves the park/dog park across the street. Management is respectful and willing to work with you if there are any issues that arise. Special shout out to Marcus ...

Miguel Bravo

Los locales de comida cierran a las 9 pm

Nathan Le Duc

Most unreasonably aggressive towing policy I’ve encountered. They do not treat guests respectfully. You will have a better experience elsewhere.

Jacqueline Fogg

I am happy living here and so is my dog..

Deandre “endless_introspection” S

The building jd well maintained and there is a 24 hour concierge. Parking in the second level can be tricky because space is limited, but it's usually manageable. The walk the thr pentagon city metro station is short. This place is dog friendly, and ...

Alexander Johnson

Wife and I had a fantastic time at Instrata. Sad to leave!

Chadrick Gray

The Instrata Pentagon City deserves more than 5 stars. Theapartments are amazing, and the friendly staff makes your experience simply breathtaking. The amenities are great. A well-equipped gym has everything asa commercial gym. Pool table, lounge, an...

Louis Michael

The Instrata Pentagon City is a nice community to live at in the Arlington area. I am happy to provide this review that summarizes my experience of living at the Instrata for those considering a place to live in the greater-Washington area. I would n...

Alex Miller

I've been at Instrata Pentagon city for just over a year and a half. I look forward to coming home and being greeted by the most welcoming staff, top-notch facilities, and fantastic location each and every day! Concierge Staff: Treasure works the aft...

C W

I have lived at Instrata since 2016. I am moving to a larger apartment in the building in June. I have been getting a lot of extra packages some quite heavy and prefer to pick up in the evening. Treasure the evening concierge has been so kind to me. ...

I asked a specific question about furnished apartments that they ignored twice-instead they are just trying to get me to come see the property...but I would like to know the answer to my questions first-so that's annoying...

Emily Warren

I love living at the Instrata we’ve been here since 2018. The front desk managers Treasure and Marcus are THE BEST!

Félix Hernández

Bellos apto

Adam

The staff is very friendly and I like the little events Bozzuto throws for us, but Instrata wouldn’t be the greatest place to live at without Treasure! :)

Eric D

My opinion is you cannot do worse. Simple as that. Please, take this seriously. I am not a brief person but it is so bad there is no way to explain how bad it is here.

Michael Bennett

Amazing location, for commuting to work and all things local. The staff and management are very responsive and the amenities are top notch! I've truly enjoyed living at the Instrata for the past 5 years.

Nicholas Charles Weber

Wanda the new front desk woman is very rude and grumpy was not pleased on how she told my son what to do and she was complaining complaining to her coworkers in front of residents. Never smile and all She does is to give bad impression of Instrata ap...

Edward Eilers

Great place to call home, good parking, plenty of amenities even though I never actually saw the complimentary coffee machine run. Pool, patio lounge and dog care facilities are nice.

Angelica D

If I could give them a zero star, I would! I am a prospective resident wanting to move to this location. We've scheduled a virtual tour for a given time. At my scheduled time, I have not received a call or an email from the leasing office. So unprofe...

John Vaghi

The team is excellent! Everyone knows my name within a month of moving in. The apartment is great so far too. No issues.

Mercedes Chen

The location is within walking distance to everything needed including Harris Teeter, the shopping mall, restaurants, the park, and the metro. The amenities are well maintained, and the building is always clean. The front desk is really helpful, frie...

Kelly Armstrong

I’ve been living at Instrata for just about 1 year and only have positive things to say! Reception Staff: They cater to every resident’s needs and are extremely accommodating. Specifically Karenis, Chris, and Marcus! They always ask how I’m doi...

Doug Babb

I have been a resident (via Suite Solutions) at the Instrata for over 6 months and it was the best place i could have chosen to live. The facility is conviniently located to work and all the ammenities that i could ever need in the area. However, mor...

Isabella Mekker

Honestly, Instrata is hands down the best place I have lived in the DMV area. The staff is so nice and very helpful. The front desk is really there for you 24/7 if you need anything and really try to make living here a pleasant experience. Shoutout t...

lmacnevi

Great place, great location!

Living at the Instrata for 3 years was a pleasant experience, with its optimal location, and luxury amenities. The management team is very professional and personal. All teams from the Concierge team, Maintenance staff, and Leasing/Management team ar...

Glenn George II

Living at the Instrata for 3 years was a pleasant experience, with its optimal location, and luxury amenities. The management team is very professional and personal. All teams from the Concierge team, Maintenance staff, and Leasing/Management team ar...

Kathy Nguyen

I lived here for 1.5 years. Location is superb (2 min walk to metro, right next to mall and park with tennis courts). The apartments have a spacious and organic home-like shape unlike many other buildings where the apartments look like squares stacke...

Rachel Redwyn

I lived at Instrata Pentagon City for a little over a year, and only moved out because I was moving cross-country. I absolutely loved everything about Instrata: The staff in the leasing office were always kind, helpful, and super responsive. Special ...

Carolina Garin

I lived in that wonderful building last year for almost six months while I was studying in DC and everything was perfect The Staff rs too kind they solve all your problems, Marcus one of the staff helped me in each of my problems, as well as All, a m...

Deandre Thomas

Nicety good location.

L Y

The worst and most unprofessional leasing office that I have ever seen!!! 1. It takes forever for them to reply a very simple email (just to schedule a tour). You even have to resent you email several time and repeatedly ask them whether there is any...

Molly HUANG

The leasing team could not be worse. I will give them 0 star if possible. Management is so disordered and they treat their customer so impolite and rude. Totally agree with those 1 star review. Do youself a favor! Do not waste your time! Stay away fr...

Larry Roberts

Current resident here. I did not get a chance to shop around for places other then online so I had never seen the instrata before I rented it. Fantastic building and amenities. Concierge service is off the charts. I was even offered help carrying a b...

Santosh H Sanabil

The lack of sincerity and professionalism is unprecedented specially with that manager Sanjay. He will lie and make it look totally ok.

I have lived at Instrata for a year now and I highly recommend it! The location is unbeatable--right by the Pentagon City Metro, by the mall and by Pentagon Row shopping. Three grocery stores are within easy walking distance. (Harris Teeter, Costco, ...

Suite Solutions LLC

very satisfied, excellent work.

Elora Majumder

We loved our time at Instrata Pentagon City. The staff and management were very professional, responsive, and organized. The facilities have just recently been renovated. The neighborhood and surrounding area is fantastic--you are near the Pentagon C...

Janette Woods

From the moment I walked into the building. I knew that Instrata was a place I could call home ! Everything was tastefully designed and beautiful! The sales and marketing associate who gave me a tour, Jordyn, was excellent! She took her time with me,...

Haydar Celik

We lived here for 15 months (they offered only this option for a purpose) . When the renewal notice arrived (30 days before the expiration) , we were paralyzed. Bozzuto increased our rent 60% claiming that it was the market price. Just a reminder, th...

The management staff is unsupportive and does not look out for the renters. I would not recommend anyone living here.

Austin Lenart

I lived in this apartment complex for 13 months and there was construction during my entire stay. The apartment complex and management claim to be a pet-friendly building, when in fact they are the least pet friendly possible. I would not recommend t...

Mayrene Acosta

Where do I begin about the superb experience I had while staying at the Instrata? I was very impressed by the whole experience. The gym, location, customer service, room, and price, far exceeded my expectations. I will definitely be staying here agai...

M V

Update: After posting the initial review management was sincere in reaching out and working to find a resolution and explaining the bigger picture. Shout out to Debbie and Kelly for taking the time to address our initial concerns and working with us ...

Honestly, this building might be the best in this area. Great location, great apartment. I can give five stars to the building with no doubt. However, I will also give 1 star (I wish I can give 0) to the leasing office with no doubt. If you are lucky...