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Ratings & Reviews

Here's what our residents and prospects are saying.

2024-10-09  

Move in process was smooth and easy. Front desk was easy to work with, gave me all the answers i needed to complete. Room was clean, and facility is very nice

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Ronald

2024-10-09  

Move in process was smooth and easy. Front desk was easy to work with, gave me all the answers i needed to complete. Room was clean, and facility is very nice

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2024-09-12  

Made the move in process smooth for me. Beautiful, clean building with great amenities and staff has been very helpful. In a great location. Also very secure and safe feeling.

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Katie

2024-09-12  

Made the move in process smooth for me. Beautiful, clean building with great amenities and staff has been very helpful. In a great location. Also very secure and safe feeling.

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sam

2024-08-20   Google

Stop enabling a criminal company next door, by contracting with the extorting mafia that’s Advance Towing.

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Anna

2024-08-07  

All is great but when moving in, it’d be nice to have everything shown around as we only had a virtual tour. Still waiting for the coffee machine access. Besides staff is really nice and helpful

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2024-08-02  

The staff is very helpful and kind, the amenities are clean and neat, very good community over all, moving for overseas they made us feel very welcomed and at ease.

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Saud

2024-08-02  

The staff is very helpful and kind, the amenities are clean and neat, very good community over all, moving for overseas they made us feel very welcomed and at ease.

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2024-07-21  

Very modern and cozy home. I have greatly enjoyed my experience here so far as everyone I have interacted with has been very kind to me and concierge have been very helpful during the move in process.

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Andres

2024-07-21  

Very modern and cozy home. I have greatly enjoyed my experience here so far as everyone I have interacted with has been very kind to me and concierge have been very helpful during the move in process.

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2024-06-25  

The facilities are very clean and the staff seems to have a quick response time thus far in my time here. I just submitted a simple maintenance request so we will see how long it takes to get fixed.

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Alex

2024-06-25  

The facilities are very clean and the staff seems to have a quick response time thus far in my time here. I just submitted a simple maintenance request so we will see how long it takes to get fixed.

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Dianjing

2024-06-14  

The apartment is cozy and well-maintained, offering a comfortable living space. The layout is efficient, making the most of its size. Conveniently located near shops and public transport, it's a great choice for city living.

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Gary

2024-06-14  

Can hear upstairs neighbors footsteps louder than expected but otherwise pretty solid! Very modern and sleek feel. Can be overpriced unless you wait for a good deal.

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Grace

2024-03-06  

Anthony and Malcolm have been so pleasant and accommodating. Amenities, while not extravagant like some larger complexes, fit all my needs and are very well kept. Maintenance is speedy. Loving the area and proximity to everything by walking.

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Dianjing

2024-02-12  

Living here is a true delight! The apartment exceeds expectations with its modern design, spacious layout, and high-quality finishes. Maintenance requests are swiftly addressed, showcasing the management's efficiency. The community is peaceful, foste...

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2024-01-20  

Great unit for the area. The interiors are well designed and feel premium. The location is amazing as well being right in front of the mall and relatively close to the metro stations. The biggest downside to this place is the absence of amenities tha...

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Raunak

2024-01-20  

Great unit for the area. The interiors are well designed and feel premium. The location is amazing as well being right in front of the mall and relatively close to the metro stations. The biggest downside to this place is the absence of amenities tha...

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Natalie

2023-12-31  

Malcom, Anthony, maintenance and the cleaning crew have been being exceptional to the residence at 672 Flats. They always greet you with a smile when you are in the building. Malcom and Anthony, in particular, remember the small details that the resi...

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2023-12-20  

Malcolm, Anthony, and Luis, have been so great in making me feel at home after such a challenging year. The vibes here are very positive and I love how I can walk to anything I need. Thanks so much!

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Ha-Young

2023-12-20  

Generally have enjoyed living at the 672 Flats. I wished that there were better amenities available for the rent price that I'm paying + the amenity fee (rooftop, grills, pool access, etc.).

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Ann

2023-12-20  

Malcolm, Anthony, and Luis, have been so great in making me feel at home after such a challenging year. The vibes here are very positive and I love how I can walk to anything I need. Thanks so much!

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Khurtsbayar Rentsendorj

2023-12-19   Google

Anthony and Malcolm are responsive and skillful people. The building is clean overall. I also like the events leasing office organizes. I wish the coffee machine was free of charge like it used to be.

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Khurtsbayar

2023-12-19  

Anthony and Malcolm are responsive and skillful people. The building is clean overall. I also like the events leasing office organizes. I wish the coffee machine was free of charge like it used to be.

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2023-12-18  

My roommate and I just moved in and we are very satisfied with our new apartment! Everything is new and beautiful. The staff here is very friendly and able to answer all of our questions. Move-in was smooth and we had no issues. As some feedback, we ...

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Maria

2023-12-18  

My roommate and I just moved in and we are very satisfied with our new apartment! Everything is new and beautiful. The staff here is very friendly and able to answer all of our questions. Move-in was smooth and we had no issues. As some feedback, we ...

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Nan

2023-12-15  

The overall experience is good. The maintenance request is always responded quickly. And the location of the apartment is very convenient within walking distance.

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Jonathon Taylor

2023-10-08   Google

Phenomenal management. Genuinely felt like our living experience was the biggest priority, a welcome change from other places I've lived.

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Spell Caster

2023-09-28  

My Ex partner come back to apologize 24 hours ago the help of Dr onobun ��� https://www.facebook.com/profile.php?id=100086002147406&mibextid=ZbWKwL

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Ivy Broomer

2023-09-28   Google

I have lived here for 3 years and can't wait to move. The building was bought by Bozzuto Management which I was hoping would make a huge difference but unfortunately not. Pros: the location is prime but lots of other apartments in the area with bette...

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Gianna Elliott

2023-08-29   Google

My husband and I toured this apartment with the guidance of Malcolm and he deserves 5 stars for her service and knowledge. He made the process easy and seamless, answering every question asked along the way.

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Jarmal Clark

2023-08-02   Google

I love my build in my communit feel like home this the first apartment that feel like home that I can call home. The house is so beautiful luxury the property building the rental office is very nice and respectful and awesome helpful kind the propert...

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2023-07-31  

I love the convenient location of 672 Flats. Could use improvement in certain matters, but overall, I love my stay here. I've been here since 2019 and management (at the time) did a great job during the Covid pandemic.

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Yolanda

2023-07-31  

I love the convenient location of 672 Flats. Could use improvement in certain matters, but overall, I love my stay here. I've been here since 2019 and management (at the time) did a great job during the Covid pandemic.

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Huiyun

2023-07-15  

I really enjoy living in 672 flats. Stuffs are all really friendly and helpful. They responded to maintenance requests quickly and helped me solve problems in a timely manner.

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2023-04-27  

Really nice apartments, maintenance is timely and leasing agents are helpful! We have lived here for 2.5 years now and we still love it here.

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Anika

2023-04-27  

Really nice apartments, maintenance is timely and leasing agents are helpful! We have lived here for 2.5 years now and we still love it here.

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Paige

2023-04-26  

Not much to comment on. I guess a suggestion would be to give residents A little more communication on elevators being used for move out times would be nice. Especially since it limits the whole building to 1 elevator.

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2023-04-21  

My husband and I have loved living here for the past two years. Friendly staff, quick responses to service requests and spacious apartments.

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Laura

2023-04-21  

My husband and I have loved living here for the past two years. Friendly staff, quick responses to service requests and spacious apartments.

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Lee

2023-03-29  

Overall my experience has been great. The building is always clean and staff is always friendly. I do miss the old maintenance crew I’m also glad that the garage door seems to be fixed

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Michael

2023-03-24  

I have enjoyed living here. The facilities are nice, the staff is friendly and the community is friendly. I really don’t have any complaints.

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2023-03-20  

The new management hit a hard reset I can see a change. Prior from the previous management company. They’re quicker in response and take action immediately!

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Jasmine

2023-03-20  

The new management hit a hard reset I can see a change. Prior from the previous management company. They’re quicker in response and take action immediately!

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Erin

2023-03-19  

I love living here. It’s clean, the maintenance staff are great, and the living community is pretty small. The only thing I have an issue with is the gym. It’s very small and there’s not much equipment. There used to be 2 benches and now it’s...

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Ax RL

2023-03-18   Google

Upfront: we did not end up moving to this location. We had to unfortunately select a place closer to work. I did want to take the time to personally review our leasing agent who went above and beyond to help us. Anthony Iroegbu. He was knowledgeable,...

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Grant

2023-03-16  

Love that the door in the stairwell slams Less! Thanks thanks thanks thanks thanks thanks thanks thanks thank thank thanks thanks thanks thanks

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2023-03-09  

Overall my experience has been good and I would recommend living here to a friend. My biggest complaint is not having a 24-hour concierge like many other places I have lived in around here.

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Edward

2023-03-09  

Overall my experience has been good and I would recommend living here to a friend. My biggest complaint is not having a 24-hour concierge like many other places I have lived in around here.

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Keviette

2023-02-28  

I love my building my community my lovely home and I love the rental office Malcolm and Anthony they are the best I hope to see them here many years and see them grow they deserve a raise from the hard work they do here even the maintenance guys they...

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Verified Resident

2023-02-26  

I have loved living here. It is so close to all the things I love. The biggest con for me is how loud the apartments facing glebe are. Constant ambulance noise all hours, & the street lamps shine so bright into the apartments. Building cleanliness is...

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Sonia

2023-02-25  

The package room could be more organized, making it easier to find your package. I do like the enhanced events, even though I do not participate. It would be nice if residents could suggest events they would like to see.

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Mandy

2023-02-24  

Anthony, Jhonathan and Luis have been so wonderful! They are immediately responsive, fix things thoroughly and are super friendly. We’re very happy with this new management company.

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Jamie

2023-02-24  

The leasing office (Anthony and Malcolm) are probably the nicest, most efficient team I’ve had at any complex. They are polite, timely, and so helpful! I am in love with the building and the unit. Aside from noisy upstairs neighbors, the experience...

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Joshua

2023-02-24  

The package room is not organized and it doesn’t send notifications anymore. The coffee machine only has drip even though there’s like 30+ options of much better things. Maintenance is incredible. So fast and good communication.

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Ashley

2023-02-24  

We love living at 672 Flats!! Maintenance is super responsive (and very rarely needed), and the leasing staff is wonderful. I couldn’t imagine living anywhere else!

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Clayton

2023-02-24  

Overall, it’s been really good! I just wish that renewals were allowed to be done sooner because that basically forces residents to be apartment hunting instead of being happy in their current unit

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Lou Lou

2023-02-14   Google

The comedy show was super nice and welcoming. The drinks never ended! The kids brought the show to life. Bring these comedy guys back ASAP. Thanks 672 flats- events like this make it worth it.

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Toni B

2023-01-14   Google

I stayed in an Airbnb here for a few days. Beautiful decor— the building, and the studio/1 BR I was in. Loved the layout/floorplan and modern appliances. Not much of a view, though. Only a few cons: numerous stress cracks around windows in 3rd floo...

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2022-11-08  

I was a walk-in and the agent said she couldn't help me because I have to have an appointment. For what you get the prices are way above others in area. She talked through a mask, no, she mumbled through a mask. If that is the kind of service you get...

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chaoyu zhang

2022-07-25   Google

Wonderful place to live very convenient to VT. Very new apartment with great environment.

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Ajit Vaidya

2022-07-13   Google

Came to an Airbnb at this apartment building after relocating to Arlington, loved the place and ended up signing the lease for over a year. Very centrally located. Good quality apartment building and good upkeep of fixtures along with modern fittings...

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Fatema Aldakheel

2022-05-12   Google

I would highly recommend the place! I knew I was going to live here the moment I saw my apartment during my tour. Very nice area, everything you need (restaurants, cafes, mall, cinema, hotels, pharmacy, supermarkets) are close by walking distance. Th...

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Dee Buchholz

2022-04-17   Google

Scheduled a tour here since I was interested in a unit. The day of the tour, the manager called and had the tour pushed back a few hours since electricity went out in the building. I confirmed I was still available and traveled to the building at the...

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Jennifer Roy

2022-02-28   Google

I have lived here for 2 years and have nothing but great things to say about this apartment building! The location is in a nice area and I have always felt safe. Management is the best that I have ever encountered and are always prompt in communicati...

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Vin Foderingham

2021-06-11   Google

We moved to 672 Flats in January 2021 and love it here. Great location, right in the heart of Ballston. We saw this building last and knew we needed to be here. The management team for the building is great and very friendly. They communicated well a...

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Bilbao baggins

2021-06-10   Google

Megonut at the leasing office is absolutely incompetent and will give you a hard time in scheduling a simple tour. She refused to show the apartment at several occasions for no reasons. Went in person to talk to someone else and found her sitting abs...

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Daniel Kim

2021-06-03   Google

I moved into this place during the pandemic. Had really high expectations, but overall pretty disappointed. I came from another Kettler property, and this one has real shoddy construction. For one, the bathtub was made incorrectly, crickety and poorl...

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Monica Michiko Sato

2020-06-03   Google

I moved amid the craziness of COVID-19, but Megnot was extremely helpful in sending me videos of my desired space and preparing me for a stress-free move. Although the shared spaces are still closed, I love my apartment and its proximity to Harris Te...

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Ryan Law

2020-03-09   Google

I am posting as an individual and not on behalf of Ryan Law. 672 has been a great place to live- it is clean, quite, and plenty of parking under the building. I have lived at the Flats for a while now and find the conveniences to be fantastic. There ...

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E E

2019-12-23   Google

This is an another overpriced apartment complex. Pros: New building Sleek interior Friendly staff that followed up with me after touring the community Location Nice common areas Unique flooring Expansive gym with a yoga/Pilates area, boxing, and stre...

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Jon O

2019-12-07   Google

Excellent service and very responsive to your needs. Willing to accommodate you in any way they can. Aaron is an outstanding Assistant Property Manager and should go far in His career. The apartments are beautiful and well maintained. One of the nice...

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2019-10-21  

I have been living at 672 Flats for about 4 months and have absolutely loved it! The apartment units are sleek, modern, and comfortable; definitely some of the nicest apartment units in the Ballston neighborhood. The cleaning and maintenance staff ar...

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Grace Arnold

2019-10-20   Google

I have been living at 672 Flats for about 4 months and have absolutely loved it! The apartment units are sleek, modern, and comfortable; definitely some of the nicest apartment units in the Ballston neighborhood. The cleaning and maintenance staff ar...

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Tiffany Graham

2019-10-19   Google

Love the property management here!

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Sarah Yudkin

2019-10-19   Google

Absolutely love it here! Perfect location and amenities.

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Melissa Currie Impastato

2019-10-16  

We love living at 672 Flats. The concierge and maintainable staff are excellent and they have really great resident perks and events each month. Highly recommend. Melissa I.

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Kerry Wahl

2019-10-16  

I've been living at 672 for about 3 weeks now and I absolutely love it. The staff in the leasing center have been beyond helpful with everything from leasing to move in to general needs. The apartment itself is beautiful and very comfortable for my d...

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J Imp

2019-10-16   Google

Great place to live, even with small children. The building is always clean and the staff is always friendly. The management office is top notch, as the entire team provides constant updates on the building. The maintenance team is also quick to resp...

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Blake Neumann

2019-10-16   Google

My husband and I had to quickly move out of a bad apartment situation (3 flooding experiences in under a year!) and couldn't be more happy with 672. It's clean and quiet, and a friendly place to live! The amenities are good (computer room with free p...

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Kerry Wahl

2019-10-16   Google

I've been living at 672 for about 3 weeks now and I absolutely love it. The staff in the leasing center have been beyond helpful with everything from leasing to move in to general needs. The apartment itself is beautiful and very comfortable for my d...

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Nick Colletti

2019-10-16   Google

I have lived here almost 6 months now and it has been one of the best places I've lived. The units are gorgeous and spacious, the common spaces are always in tip top shape and the staff are extremely warm, welcoming, and helpful. Never have a bad thi...

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Yalem Haile

2019-10-12   Google

My husband and I were on the search for an apartment in VA. And we came across a lot of different places, but there was always something one of us just did not life. Either the smell, the mold, mice, noises, etc. Then we were heading to another appoi...

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ahmad adroubi

2019-10-11   Google

I have live here since the building opened up and enjoyed the convenience and great location. Enjoy working out at the gym. Megnot, great office staff including Larissa and Aaron. I love the entire team including Carlos and Mauricio. I got say I’ll...

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Rebecca Pissareva

2019-10-11   Google

It has been almost a year since my residency here at 672 Flats, my experience has been incomparable and delightful. From the start all the staff has been working diligently at attending to my requests in timely manner. One of the most memorable marke...

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Mani Gupta

2019-10-11   Google

Loved 672 flats, Megnot was exceptional! she was very professional and exactly knows what she is doing, She made my tour pleasant & gave all information as needed. Amenities are great, Can't beat the location. Plus the gym is awesome.

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Kelly Swain

2019-10-11   Google

We have lived here for about 3 months and have had a wonderful experience. The location and amenities are great and the leasing office staff are so kind and helpful. Megnot is awesome!

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Sena Derindag

2019-10-03   Google

Application Process took so long because the building was not completed on their promised date. Not only i have waited, management also changed and the rent price went up because of their internal errors. Decided to move to somewhere else.

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Roth Wallase

2019-09-29   Google

I really like staying there, everything was more than perfect. It's the best apartment in Arlington. I recommend this for anyone wants to be safe and comfortable with a friendly leasing office workers. You will really love it and you won't regret it.

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Jadyn Steave

2019-08-08   Google

This place is absolutely AMAZING! I stayed here for a 10-week summer internship (almost two months) through the Thurgood Marshall College Fund and they made our stay sooo much more enjoyable! The location is perfect because there’s a mall literally...

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Faith Thelwell

2019-08-08   Google

The staff here is awesome! I am an intern with Thurgood Marshall College Fund, I was only here temporary but they made feel right at home! I would recommend this place to anyone who is interested in staying in the Virginia area. The floor plans of th...

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E & P Stevenson

2019-07-07   Google

Good building and location. But leasing office unresponsive via phone or email.

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Olivier S.

2019-06-09   Google

Nobody showed up to my appointment with the leasing office. Left after waiting for 30 minutes. This is unacceptable, and I'll be leasing somewhere else.

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2019-06-06  

Between the paper thin walls and the disrespectful people here I wouldn’t waste your time. I even dealt with racist situations living here it’s unbelievable. Though that’s not in anyone’s control it’s not worth it. The garage is not okay. P...

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Nathan Watkins

2019-04-29   Google

We lived here several months before moving out early for reasons unrelated to the building. Pros (many): new building, sleek design, nice amenities, great storage space inside all units, well insulated, friendly leasing office staff, convenient and e...

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Eric Fonza

2019-04-05   Google

Some time in February, we had to make a quick move from Atlanta, Buckhead upscale Apt, to Arlington VA for a new job. We applied for residency at 672 Flats in Arlington VA on Glebe Rd. Prior to applying, we inquired about income and credit standards ...

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Arlington White-Walker

2019-01-07   Google

Boutique in Concept, Lackluster in Quality Upon initial move-in at 672 Flats, I was excited about the new, boutique-style property. Great location, close to everyday amenities, easy access to metro, live/work/play vibe for the surrounding neighborhoo...

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2018-12-31  

I have absolutely loved living in 672 Flats! Briana, Emani and Megnot are so friendly and were incredibly helpful throughout the move in process! Also, the events that they throw are a lot of fun - at times, they’ve put mimosas in the party room ju...

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2018-12-18  

If you are looking for a place to live and call home, I recommend 672 Flats. The apartments are beautiful and the layouts have a great flow to them. There is very little outside noise, nothing that would be considered bothersome, and there is no insi...

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Christina Bangara

2018-12-17   Google

If you are looking for a place to live and call home, I recommend 672 Flats. The apartments are beautiful and the layouts have a great flow to them. There is very little outside noise, nothing that would be considered bothersome, and there is no insi...

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S H

2018-09-05   Google

I am so happy I decided to move to 672 flats. The property itself is so gorgeous and I fall in love with my apartment more and more each day I'm here. The leasing staff and the property manager, Briana, have really gone over and beyond to make me fee...

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Sukrit

2018-08-08   Google

Great experience with the property manager, Briana! She's been super helpful, polite, friendly and prompt in her responses. I may have put her through the trouble of showing me a lot of different floor plans and never once did i feel that she wasn't ...

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Dan L

2018-05-23   Google

Sabrina, our leasing consultant, was great, accommodating and a joy to work with. She worked with us to get tours scheduled that was in line with our work schedule. Can't wait to see when 672 flats is complete!

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Sunny Wescott

2018-05-17   Google

I contacted the number on the website and left a voicemail (confirmed it to the number on Google), wrote to them on Facebook, and even sent an email. I have not gotten a single response from anyone! They were meant to be done a couple months ago but ...

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