Ratings & Reviews

It is always great to have more activities and social events are welcome and am seeing some of those happening since new management. Keep it up.

Renewing my lease for the third time feels like coming home again. My apartment, with its cozy layout and morning sunlight, is my sanctuary. The familiar faces in the neighborhood and the friendly lease office staff make this place more than just a r...

Anonymous

The first half of my stay here has been a nightmare, from constant maintenance issues (I'm approaching 30 days cumulatively of non-working AC across four separate repairs) to an unexpected 3% increase to monthly rent in the middle of my lease. (Yes, ...

debbie singer

First time we have participated. Even though our dog wouldn’t go swimming, he had so much fun running around and I had so much fun watching all the dogs. Thank you for hosting this event. Debbie Singer

The location is great, and the apartments themselves are pretty nice. However, the rent is quite high, and keeps rising, without any improvement to the building or amenities. Also, the garage door is consistently broken, defeating the purpose of the ...

I've been living in this building for 2 years now and we have no complaints. The staff is friendly and helpful and the apartment is maintained well.

Serious noise issue. Loud dryer sounds. I can't sleep at night For the past six months or more, we have been hearing terrible noises at night coming from the side of a neighboring apartment beyond the wall. It occurs literally EVERY NIGHT. It starts ...

There are ants in the building and they have been present for the past 6 months. Management should use pest control around the building. Thank you

Have had a good experience this far. A few things were not working like appliances upon move in but they were resolved quick. Has overall been a nice place to live.

Very happy with Bozzuto. They just started managing the property 2 weeks ago and immediately responded to my mold issue in the apartment. Previous management company did nothing for months.

Anonymous

Poor management. Dirty common areas. Beware of the sales presentation, a lot of the statements are incorrect and way over exaggerated. Tenants are noisy and smoke fills the halls. Management does nothing to fix the problem. Go to another apartment co...

Kwenzeka Magaye

I don’t normally comment but felt compelled to add my voice to the thousand who have benefited from your generosity and great skills in trading . Making my withdrawal of $17,000 successful, You are one of the precious few who genuinely look to give...

I had an issue with a buzzing sound that I was hearing at random moments. The office was responsive and the maintenance team did everything possible to fix the problem. Overall, very positive experience. There are a lot of places that just ignore the...

My sincere advice is to choose another apartment complex in the King of Prussia Town Center if you are in the market for a luxury apartment experience. This building might be for you if you want the following features in a “luxury” apartment buil...

Adrian_C156

My sincere advice is to choose another apartment complex in the King of Prussia Town Center if you are in the market for a luxury apartment experience. This building might be for you if you want the following features in a “luxury� apart...

Anonymous

DO NOT MOVE HERE! If I could give this place 0 stars I would. I moved here when it first opened and Hanover was the management company. It has gone downhill so far so fast since Hanover left. First with Greystar taking over and now with Fairfield man...

Anonymous

DO NOT MOVE HERE! DO NOT MOVE HERE!!!!! This place is a horrible place I regret every day moving here and paying 2500$ and not have an working AC. It broke three days after moving in September 2021 and has not been fixed and it’s already May 2...

Nina Nazghaidze

🛑🛑🛑DO NOT MOVE HERE! 🛑🛑🛑DO NOT MOVE HERE!!!!!🛑🛑🛑 This place is a horrible place I regret every day moving here and paying 2500$ and not have an working AC. It broke three days after moving in September 2021 and has not been...

We have lived here since 2020 and do not plan on renewing our lease. Everything was great when we first moved in but unfortunately went downhill fast when Kevin and Amy joined the management team. A few highlights: -Garage door has been broken and op...

Don’t move here. Stay far away. Unless you enjoy overpaying for subpar service

Anonymous

I live on the top floor. It’s hot in my apartment even when it’s cooler outside. The air conditioner has been broken for months. Maintenance has come in to my unit a few times to fix the problem however it still doesn’t work. I w...

Have been here since it opened about three years ago. Since new management took over last year, it has gone downhill significantly. Hallways are gross, animals have accidents and no one cleans them up, manager and his team do not answer the phones or...

Erica_F810

This complex used to be a great place to live and worth the price – it has gone so insanely downhill that I am explicitly writing this review to warn you not to sign a lease here. Any of the other buildings in Town Center have far more compete...

Anonymous

I was a tenant there for 3 years and once Greystar took over managing the building, it had been a nightmare. Take the 1 star reviews seriously, the 5 star reviews are not accurate. 1. Cases of Covid-19 within the building were reported to them and no...

Too soon to provide an accurate appraisal, but as stated, so far so good.

Anonymous

Like the other reviews state, just don’t move here. I moved here to be in a nice neighborhood, and wanted to have a luxury experience, unfortunately I’m still waiting on both. I gave the new Cirro management a chance, they’ve fai...

Anonymous

The new management is not at all considerate at all. I moved three months before my lease was ending and asked verbally if I needed to do anything except for handing over the keys and was told nothing. Now they are charging an extra month of rent bec...

I haven't been here long but I'm pretty much obsessed by everything, especially my bathroom and the amount of storgage space in the apartment. Leasing is wonderful except they need to answer their phone more.

Cirro is a well managed community with great amenities. The leasing team is very helpful and responsive. Flat layouts are bigger than neighbouring communities at a better price point. Been here 1 month but so far so good.

We have water damage that occurred at the very beginning of August. Leaks were not addressed and we sustained additional damage during the next set of storms that rolled through the area. Plaster falling down. Still not repaired and it’s been almos...

I leased my unit without physically seeing it and upon arrival (move in day) I was even more surprised at the condition/layout of the unit and the warm reception I received. Ronnie was very helpful, kind and even checked up on me when I was late. I'm...

Anonymous

DO NOT MOVE HERE!!!!! HANDS DOWN THE WORST PLACE I HAVE EVER LIVED THROUGHOUT MY ENTIRE LIFE. If you want to live in an upscale frat house then by all means move here. You pay a premium 5 star price and get 1 star service. The staff have no brain and...

Horrible , don’t care about residents safety, don’t care about residents ideas or thoughts to make it a better place to live

The new management has been a breath of fresh air. All of the issues we had, even the ones we didn't tell management about, have been handled. Kevin and the team has really done a 180 on this place, and we finally feel like our voices are being heard...

Extremely professional leasing staff. Building always kept clean and nice. Maintenance team is exceptional!

Anonymous

Our experience thus far is absolutely a 10/10. The management office is responsive and very pleasant to work with, the maintenance staff is timely with service requests, and the apartment and amenities are absolutely beautiful. A huge thank you to Li...

Anonymous

I’ve lived in the building for one year and been very pleased. The transition to the new company was smooth. New management is doing a great job getting to know residents. I needed flexibility while trying to purchase a house and the Manager K...

If you’re thinking about moving here DON’T. Hanover King of Prussia, now known as Cirro, is under new management (Greystar) and the switch has been horrible. Rent seemingly increased. The employees at the front desk are rude, incompetent and are ...

Anonymous

If you’re thinking about moving here DON’T. Hanover King of Prussia, now known as Cirro, is under new management (Greystar) and the switch has been horrible. Rent seemingly increased. The employees at the front desk are rude, incompeten...

As a resident of Cirro, I feel safe and so proud of where I live. Not only is it beautiful and lively, the residents are truly kind and approachable, and the staff are enthusiastic, generous and always ready to help. It is genuinely luxurious.

Anonymous

DO NOT BE FOOLED. I used to live in the building when it was called Hanover KOP. Right when it first opened up. The quality of service has gone down hill since day one. Greystar taking over management has been an absolute disaster. DO NOT MOVE IN HER...

Anonymous

IF YOU OWN A LUXURY VEHICLE BEWARE IT WILL GO MISSING About two weeks ago on Wednesday March 17th my brand new 2020 Audi Q8 was stolen from the parking garage. My girlfriend parked the car on the 3rd level in spot 316 at 7:20pm Wednesday night and wa...

Katia Guerra

Great community, very good management.

Betsi Eisman Caprara

These apartments are stunning, with amazing amenities. The staff is friendly, helpful and accommodating. And talk about location...Across from the King of Prussia Mall!

Just leased over the weekend and I'm so happy with my decision. Brandon, and Destiny went above and beyond trying to help me select my apartment. It may not have the best view now, but construction isn't going to be forever. I'm huge on cooking so th...

I toured a few different buildings in King of Prussia, but Hanover was #1. I'm selling my home soon and I want to be in apartment due to the low maintenance cost. They are building a new building next door, so I know Hanover is a good company to go w...

I toured a few different buildings in King of Prussia, but Hanover was #1. I'm selling my home soon and I want to be in apartment due to the low maintenance cost. They are building a new building next door, so I know Hanover is a good company to go w...

Best apt I've ever lived in. Plenty of closet space and great view from my home. I'm so glad Brandon and Ian convinced me to move-in. Destiny & Sarah also really helped me out on move day too. Moving during the holidays is no fun, but you guys made i...

Stephanie D. Jackson-Edgecombe

Lovely community in KOP. Staff goes out of their way to make everyone feel special. The resident events are always nice and the residents are so friendly. If you need a home in KOP this is the place for you. Tell Ian I sent you. :)

Arie Edgecombe

Great community. All the amenities are beautiful and the staff is perfection. I’ve been to a few Hanover buildings but this is definitely one of my favs. Ian and his team are rockstars!

Amazing property! Being living here for almost a year and I'm truly in love. The team goes above and beyond the call of duty. They even have a freaking wrapping station for Christmas gifts; nice holiday touch. Thanks Ian, Sarah, and Brandon for all t...

Desiree Epps

This is a beautiful building with tremendous amenities. One of the most beautiful buildings in the area if you ask me! I could go on about the building and its amenities but what stands out the most to me is the leasing office staff. Brandon, Sarah, ...

Beautiful, well-maintained, and dog-friendly apartment complex. They even have monthly events for the residents. The staff and employees are very friendly and receptive to everyone's needs. Their attention to detail is on point. I definitely recommen...

Great service, gorgeous property, and awesome staff. The office team really cares about everything. When they notice a problem they actually try to fix it! Ian is always really responsive even when someone parks in my reserved spot after hours. Brand...

Great place to live. The staff goes out of their way all the time and it truly blows me to away. I've lived at a lot of complexes in my time, but Hanover is the best. Thanks Brandon, Destiny, Ian, and Sarah for all that you do.

Sarah and team were very helpful and responsive during the move-in process. Great building with incredible amenities and wonderful tenants.

Nice building! Cool area! Great office team! I'm one of the first residents to move-in last year. Had a great renewal process with Ian and the new rent price wasn't insane. My family just expanded so moving at this time isn't ideal. Thank god I didn'...

Love living here...My apartment is beautiful! I'm not a huge fan of all the ongoing construction in the area, but I know it won't be forever. The team is always very helpful and put on really cool events. I moved here for work so I don't know a lot o...

From the beginning of my first tour to the completion of the move-in process, this place has exceeded expectations. The leasing consultants are exceptionally helpful and responsive, specifically Brandon Thompson, who helped me through the move-in pro...

Been living at Hanover for over a year and I have nothing but good things to say about the building and the team. Hanover did a really good job picking the staff here in KOP. They actually care and not just collecting our rent money. Ian helped me ou...

Hanover King of Prussia has the best events! Just attended our shopping event with Neiman Marcus. It felt like a department store took over our building. Great idea for some early holiday shopping. Thanks Ian and the team for throwing such a cool eve...

Hanover King of Prussia has the best events! Just attended our shopping event with Neiman Marcus. It felt like a department store took over our building. Great idea for some early holiday shopping. Thanks Ian and the team for throwing such a cool eve...

Think twice before moving in, unprofessional staff and very rude management. Hallways are dirty, not maintained and a lot of issues from the management. Would never recommend and can’t wait to move out.

Just moved in PA from California for a new job. I leased at Hanover because the apartment was the perfect size and the special was great. Brandon & Ian were huge help..I didn't feel like I was buying car with them unlike the other places I visited in...

It's a beautiful, well-maintained property in a lively neighborhood, and staff are nice and prompt. HOWEVER, there is a serious problem. I have to deal with loud, disturbing NOISE from the celing every day. It is the sound of loosely connected wood p...

If you're looking for a place in King of Prussia; this is the place for you! Beautiful is an understatement if I'm being honest. The apartments just feel more richer than everything around KOP. I really feel like I get my monies worth. Ian, Destiny, ...

I've been living at Hanover for a few months and recently had to break my lease due to a job transfer to the West Coast. My stay at Hanover has been top notch everyone from the office staff to the maintenance team have been perfection. I wish I was s...

I've been living here for almost a year and I'm still loving it. The events we've been having lately have just been awesome. The pool party with the Bahama Breeze food was on point! I got to meet some neighbors I've never seen before; the food was gr...

My wife & I have been living here a little over year. We have seen a few managers here but Ian has by far been the best. He really helped us out with our renewal rates and making this place feel like home. There has been more events and the office ha...

Jeff Crump

Claudia B. wrote: The leasing staff at Hanover KOP is the best, providing exceptional, above and beyond, customer service. Beautiful apartments and beautiful amenities. Definitely 5-star all around.

Cristen Larrimore

I was a resident of Hanover KOP and absolutely LOVED it (didn't want to leave my gorgeous 1 bedroom) I recently moved because of my job and let me tell you it was challenging to find a place as nice. You will move here and be spoiled by the high end ...

Ian Jarrell

Perfect place to live within King of Prussia Town Center! Close to everything like great restaurants and King of Prussia Mall. Amenities are top notch and the apartments are impeccable.

We relocated to KOP about 6 months ago and were very unfamiliar with the area. It’s been great living here... apartment and building is spotless, leasing office has very friendly staff that is always happy to help us, plenty to do in area. Highly r...

I absolutely love everything about it. KOP is the best area to live in Montgomery County. Tons of shopping and plenty of places to eat. The manager Ian went above and beyond to help me choose my apartment. Tell him I sent you :)

Peter Thiele

Beautiful property, excellent staff & maintenance. Feels like living in Miami; right here in KOP..