Ratings & Reviews

Anonymous X

I toured this building a few Saturdays ago and I think that it is a beautiful building. Especially the first floor lobby. It’s one of the most well designed lobbies of most of the real estate development high rise building boom in NYC. Although, th...

Armando P

I recently moved in to the building and have had such a great experience so far. Everyone has been very helpful and accommodating. The front desk staff have been great with packages and always greet me when im on my way in/out of the building. I’ve...

Google Uber

Broken elevator for weeks. Management unresponsive with status

Nathan Ma

Elevator still out of service after weeks. No updates from management

Michael Maguire

EDIT: Updating to 1 star. Front desk/maintenance staff is still amazing, but it has been over a month since moving out, Willoughby is delinquent on returning security deposit after multiple attempts to contact them. They also overcharged us for the l...

Ben

Fix your elevator!!!! Extended wait time every morning and evening. Unacceptable for a luxury building...

Nicole Saunders

Leasing office is unresponsive. I've attempted a few times through email and phone to set up a tour for the past few weeks, and still not able to get a proper response.

Joanna Lobel

Great building and the best part is the staff especially Anthony and Gabby! Wouldn’t be the same without them.

Misael Jimenez

This is my first year living at the Willoughby and I am very pleased with the overall experience.I am very satisfied with the friendly staff, nice amenities and convenient location.

Sharon Adams

The Willoughby is such a great place to live. The team members are kind and professional. The building is spotless both inside and out. There is always someone available to assist you with your needs.

Rae Small

The Willoughby is where I certainly LOVE calling and coming HOME to. The staff is pleasant and offers warm greetings when coming/going. The lobby is BIG, BEAUTIFUL and always smells nice. The coffee/tea station is a sweet bonus. The fact that I am no...

Yijun Liu

good service good facilities but terrible noises from LIU which ruined everything :)))

Duffy

Another broken elevator after fixing one that's been broken for 5 weeks+

SSSTUFFF

Nice hotel feel like back to my mom house.

Dai Li

Elevator has been broken for over a month. Wait time is extended every morning. No communication on timeline...

Tomer Friedman

These Google reviews helped us decide to get an apt here sight unseen and the building really has been amazing. All the staff are genuinely friendly, amenities are great. Really nothing bad to say

Jeff Chua

Its a dream home, love my new place. Everyone is super friendly and specially our building manager and maintenance guy and ahout out to Anthony our doorman , this guy needs an award for mr. Congeniality it shows they all love and respect what they do...

Leon L

I have been a resident at The Willoughby for over a year now. The Front Desk, Maintenance, and Leasing staff has been exceptional in consistently hitting it out of the ballpark with the events, service, and professionalism. Robert & Paula host amazin...

Kendall Beach

My husband and I have lived at The Willoughby for the last two years. We cannot have had a better experience! The front desk staff, the maintenance team, the amenities are all 10/10. Having lived in smaller buildings before, I was apprehensive to mov...

kenny bucaro

Beautiful place to live great friendly staff

Peyavali Hashipala

Recently moved here and love living here so far. From the staff and front desk staff. They are accommodating and welcoming. Plus, the building does a fantastic job putting on fun community events for us all to enjoy!

Sarah Droste

It has been a great experience living in the Willoughby so far. The staff is very friendly and helpful at all times. The amenities are great. The management team is very responsive and makes sure everything runs smoothly! Thanks a lot!

Bryan Segura

Been here for 2 months, and everything has been amazing so far. The staff is great, the amenities are top notch, location is ideal, events are amazing and overall vibe is perfect. Makes you truly feel like home and couldn't have asked for anything be...

Pavel M

I lived here for more than a year. It is a new building (built in 2021) with fresh amenities. Very responsive and friendly staff. Problems get fixed very quickly. Friendly neighbors. Community events. Appliances are better quality than usual. Cons: *...

liyang hsieh (謝理仰)

極為新穎的Apartment，相當完善的設施

Alina Neubert

Moving into Willoughby a month ago was definitely the right decision for my husband, me and our toy poodle! The staff is incredibly friendly, always making us feel welcome. 🏡 The location is unbeatable – right next to the park, which is a huge p...

Mary R.

Beautiful bldg in Dekalb Ave area.

Beverly Bovian

Beautiful place with beautiful people. Friendly atmosphere. The place is kept clean and inviting. The staff are very accommodating. I love the coffee machine in the lobby.

Elizabeth Buechner

I just renewed my lease at the Willoughby and am so happy I live here. The building is beautiful, everyone who works here is so kind and helpful, and the apartments are gorgeous and thoughtfully laid out. I love the floor to ceiling windows! Thank yo...

R Williams

196 Willoughby Street in Brooklyn, NY 11201 is an absolute gem! From the moment I stepped foot into this stunning building, I was blown away by the impeccable attention to detail and the luxurious amenities it offers. First and foremost, the location...

Peter Nguyen

First off, Paul Fowler, the management crew, Gabby, Anthony, Octavius, Mohammed, and everyone else is legit amazing. Idk, I just HAVE to write another positive review for this building cause it has been legitimately the best place I've lived at so fa...

Huma Faheem

This is Not what I would call Luxury living. If I pay a luxury price tag I’d expect service like you’re paying $5000+ for a one bedroom. This building is a new construction and a number of apartments experienced these shattered windows. I’ve po...

Christopher Lopez

We recently move into Willoughby and have enjoyed everyday since. Incredibly helpful staff; reliable, modern appliances; and thoughtful community events for the residents. The Willoughby’s hospitality and and amenities have been a huge boost to our...

C G

Living at The Willougby is great! The staff is friendly and accommodating. The location is absolutely superb! The amenities are top quality! And I lucked out with wonderful neighbors on my floor. I am glad I moved here.

Carrie Watt

Couldn't be happier living at The Willoughby. We love all the staff and the Willoughby community. So thankful to have such a wonderful place to come home to everyday.

Christopher Dossman

After living in the building for 2 years I'm updating my review to reflect how the building is now. There is dog piss in the elevators all the time, the gym equipment is falling apart, wifi in the common area is so spotty you can't use it for video c...

Kat Gawin

Beautiful building with amazing atmosphere made by the people who work there. Helpful and professional stuff.

Kalin Clarke

Living at the Willoughby has been an incredible experience. From the beautiful building with some of the most amazing team members/staff, the inclusive appeal that makes for a better community with other residents, to the incredible amount of conveni...

Jeffrey Fan

Beautiful space. Amazing and attentive staff. Feels great to come home every day.

Teymour El Deirni

Amazing building. With the friendliest staff, they really feel like a family. So many families moved into the building which is great.

Natalia Austin

My family and I are very happy this place is incredible this magical apartment has a beautiful view and the most important thing is security and 24 hours a safe environment to live in it has incredible tranquility it has a beautiful view we are very ...

Peter Nguyen

Gotta write another review cause the staff are so great. Anthony, Gabby, and co have been amazing. The building is pristine, well organized, and has been a joy to live at.

Andrea Hill

I have only been here for a few months but The Willoughby has felt like home since my very first day. Anthony and the team on the concierge desk consistently go above and beyond. Gabrielle in the package room always greets you with a smile and is sup...

Carol Sanchez

I have lived at The Willoughby since May and it’s exceeded all of my expectations. The front door staff are phenomenal, whenever there are maintenance issues my problems are quickly resolved. The amenities are always in top shape and the events the...

Lily

Bad management

Anthony Austin

Since moving to the Willoughby it has been a transformational experience for my family, especially for my wife. She has found an oasis in Brooklyn, where she.feels peace, security and a sense of comfort since.coming to America. As many have said what...

Shreeya Mishra

I have loved living here!! There is so much thought into all the experiences curated for the community feel. So far my favorite has been the rooftop comedy show.

dan doohan

Great place to live everyone is so friendly and the amenities are great!

Vahid G

All the staff members are amazing. Front desk folks are always helpful and event coordinator, Mike, organizes diverse and super fun social events. Things that can be better: - amenity hours are very restrictive ( business lounge doesn't open until 9a...

Lobito Sololateco RCJB

Hermoso la vista impresionante

Sky Zeno

Love it here! Everyone slaysssss

David Dorsey

Beautiful building & amazing staff!

U Y

Great

Jessica Gray

Love this apartment. The activities, amenities and the staff are amazing. Apartment views, and new luxurious appliances, floor to ceiling windows wow

Alex Cabán

They have everything.

Peter Nguyen

Best building I've lived at so far. The staff are all absolutely amazing and responsive. The concierges and porters are really, really great and the handyman comes around at a moments notice. Super impressive staff. The view from the roof is amazing ...

Katherine Chase

My husband and I LOVE living here! Mike is the best events coordinator and everyone is so welcoming and kind. And as a coffee addict free coffee is a huge perk! I did consider giving 3 stars because we have had several maintenance issues that have ta...

Richard Darby

Mike creates the best resident events! They’re always a great time.

Alicia Ung

Lived here for about 6 months now, and what an incredible building filled with amazing staff. The concierges are always attentive and welcoming! They make the building great. Mike, the resident manager, does a phenomenal job at coordinating events fo...

Noor S

Visited the willoughby as a guest and have never been more pleased. Top tier staff and facilities. Love it!!! Keep up the great work

Omar Kreidie

Amazing staff and great amenities!

Fred Mathurin

One of a kind building with one of a kind host mr Mike K. If I wasn’t a tenant I would become a tenant. Can’t wait for the next event Mike!!!

Sharon Bruce

Omg 😇 so much Elegance .and the view is fabulous 👌 and the holiday party 🥳 🎉 😀 I love it.

Nada Salem

Amazing staff, amazing amenities, great response, fantastic events. Thank you Willoughby!

Shivani Patel

I’ve lived here for a year and I’ve been incredibly happy and impressed with everything about the willoughby. Great amenities and super dog friendly. And the building staff, Mike, Alex, Anthony, Octavius and Mohammed (among many others) are outst...

Tyra Sims

I’ve lived in this building for 8 months and this is the worst luxury building I’ve lived in out of 4. The only redeemable trait of this building is the wonderful staff. The building was obviously thrown up hastily as the interiors are sloppy and...

Anthony Vargas

Vibes on vibes

Michelle Lopez

Such an amazing building with amazing staff!

Larry Waknine

Great brand new building, staff is nice and organise good events for the residents

Naomi Reyes

Great building! Amenities are awesome and Mike always organizes super fun activities for residents. Everyone who works here is also super helpful and friendly and always happy. So happy we found this place to live!

John Andersen

Amazing views, modern amenities, top of the line gym with yoga space, great staff. 🙂

Opeezy

We absolutely love living here. My beautiful wife and I moved in about a month ago and nothing could be better. They host so many great events, all the doorman are nice, and Mike is the absolute best! This is definitely a place we will stay for a lon...

Priya Lehal

great building with cool events

Joe Bentham

Awesome place to live! Great events. Lets go Willoughby F.C.!!

Max Soler

Been in the building for a month. Loving it so far - friendly staff, great amenities, and cool community. Building hosts regular events too.

Carolyn Hanna

Lovely building. Great views of downtown BKLYN, East River and the city

Michael Wang

We’ve loved being in The Willoughby so far! Super chill vibes with lots of amazing events! If you want to feel like a true community they do it right! The outdoor deck has gorgeous views wow!

Michael Koch

Wonderful building and community. We’ve loved every minute of living here!

Rhiannon Sheehan

Loved here for two months so far and I love it! Great if you have a dog :)

Jessica Castaneda

We’ve now been here for a couple months and have only positive thoughts. Perfect location near FGP and the downtown bk subways. The amenities are top notch, though I wish the sun deck stayed open a bit later. It is the nicest gym I’ve ever worked...

rolfe retuya

Best building I’ve ever lived in. From day 1 they made us feel welcome. Management is very responsive. The building cleaning keep this place shiny. Events a fire with free food and drinks. Glad we made the choice to live here.

Terence Sodbinow

This is the best building in Brooklyn No 🧢. They made my dog pet of the month and now he is about to have a billboard in Times Square due to his new found fame. Easily the best building in the entire northeast!!!

Andrew Lamar

Just got here a month ago. Love the vibes, neighbors, staff. Mike did his thing with the “unwine” event. Had fun

S. F.

Overall, probably the best managed buildings I have lived in in New York City. And i have live in many other lux buildings. First and foremost, the people. Building staffs are friendly, helpful and attentive. When I first moved in, there were a few i...

Leslie Jackson

Mike is the best event/party coordinator and host!!!

Niculin Augustin

I moved here about 2 months ago. There is nothing missing here. When you enter the building you are always greeted very nicely. The 22 floor with all its amenities and its great view of Manahttan is unique. Also the management and especially Mike wit...

Yao Li

My husband and I moved here two months ago and we could not be happier about this place! The amenities are absolutely amazing, the finishes of the apartment are great, but most importantly, the management in the building and doorman services are defi...

Margaret K

All star building to live in and all star cast who works here! Management is so welcoming, amenities are first class with a BEAUTIFUL view, and building hosted events totally slay. That bbq chicken was so tender. Thank you Alex, Robert, Mike, Anthony...

Natalia Rolim

Awesome place! Friendly people and great amenities.

Haezy Barros

Best building I’ve ever been to, staff and residents are amazing 💙

Louis Cherrone

Great place!!

Gabriella Garcia

Amazing rooftop and great community

Desiree Gustafson

I've lived at the Willoughby for about two months now and the experience has been amazing. All of the staff go out of their way to make living here such a breeze. I have lived in two other high rises in the area and neither have compared as far as am...

Adonis

Wouldn’t live anywhere else 😁 Absolutely love the events hosted here. More specifically Cinco de mayo which was amazing! Mike set everything up perfectly, from the food, decorations, music and drinks! He took care of everyone and made sure we we...

Kristina “Kristina” Oliver

I've been living at the Willoughby for a few months now, and I've now had time to fully utilize the building's services. I can't fully express how satisfied I am with the building, its staff and the amenities that are available. Every aspect of my ex...

Mike Grom

My wife and I made the decision to move into the Willoughby after exploring multiple other options because of the architecture, features and location. What we didn’t realize before moving in, however, was just how great the staff would treat us (an...

Katie Lang

By far the best building I’ve ever lived in!

Lucero Andújar

First time living in the city and I couldn’t have chosen a better place to live!! The Willoughby literally has it all and much more. My first contact with them to inquire about leasing, and everyone was super welcoming and attentive to any and all ...

Steven Papps

Awesome Place to live! Super friendly staff and very convenient seeing as how you're near to everything you need (grocery, Subway, Malls etc.)

Anonymous X

I toured this building a few Saturdays ago and I think that it is a beautiful building. Especially the first floor lobby. It’s one of the most well designed lobbies of most of the real estate development high rise building boom in NYC. Although, th...

Armando P

I recently moved in to the building and have had such a great experience so far. Everyone has been very helpful and accommodating. The front desk staff have been great with packages and always greet me when im on my way in/out of the building. I’ve...