Ratings & Reviews

Jessica Rispoli

Will and Alex came over to do some maintenance work on my apartment. They arrived on time, they were super friendly, and they left the apartment clean after the repair. Great experience with the maintenance team here, as always. Thank you!

Lenny Cifuentes

I was at the Halloween event and it was very nice I enjoyed watching the movie and everything was beautiful, I thank Brenda a lot she’s the best , she gave the best service and was very kind . Thank you Brenda!!

Robert Piston

Location is great. Very close to the path train and convenient to get to the WTC. Concierges are also amazing.

N

Don’t move here unless you really love stairs

teresa elfman

the management staff is amazing. They are always helpful as well as concierge staff.

Larissa Swartz

I technically do not live at the building, but I frequently visit and work with the management team here. Both Brenda and Zarmina are a pleasure to work with and it's evident that they genuinely care about people. The building and the amenities are b...

Jackie Forman

I recently moved into The Morgan, and I couldn’t be happier with my experience. From the very start, the leasing process was smooth and efficient, thanks to Brenda Estevez and the incredible leasing team. Brenda was extremely helpful, answering all...

Josh Gilkenson

Elevator service is so bad I would recommend any other building Update: Elevators service has gotten better as of late, but it still feels like management could do a better job communicating with residents about issues etc. Additionally, they have be...

Anna Khlghatyan

Will did an amazing job. Fast and super professional. Highly recommended.

Kelsey Coupe

I am beyond happy living at The Morgan! The building is new and is kept very clean, the staff is so attentive and friendly, and I feel very safe in my home. I plan to stay in this building for awhile! Edit: I absolutely love the front desk staff here...

Lijun Jiang

Branda and Zarmina in the leasing office are very nice and always helpful. The maintenance team, especially Will, is quick and professional with any repairs.

Linyue Wang

Update: zero improvement on the elevator issues, management company left comments asking us to call for further assistant but it is a machine answered number. Press any number and the call automatically drops, what a joke. I am extremely disappointed...

The elevators don’t work. They’ve been “fixing them” for 2 years. Nice building but who cares if you can’t get to your unit without taking the stairs…?

Anonymous

The elevators do not go a day without breaking down. For a 35+ floor building it's not rare to have one elevator working, and sometimes none. It has taken me up to a half hour to get an elevator down to the lobby, and that's when I just have not give...

Jason Katz

If you can deal with waiting for elevators for at least ten minutes during the week then this place is good

I've lived in many places, but this has to be one of the worst experiences I've ever had. The elevators here are a complete nightmare. They constantly break down, leaving residents stranded or forced to take the stairs—sometimes multiple floors up!...

Yishu Lu

Tap water has white powder in it. Elevators never fixed. Charged me an unreasonable lease change fee when I simply moved out after my lease ended and my roommate renewed with a new roommate. Such a scam. Avoid this building at all costs!

Sara Mitchell

To give even one star at this point is generous. I have never been more disappointed in a property in my life. The elevator situation is absolutely unacceptable. As mentioned in previous reviews, the genius who built the building created one elevator...

hm 123

8/28/24 - Deleting your listing on google and yelp is actually pretty wild move... I don't understand how anyone working in PR would think that would work out nicely... I'm just thankful that no one has been hurt yet from the elevators. At least make...

Natarajan B

Good amenities & helpful concierge team! However, the elevator situation is HOPELESS. Not once have I seen all four elevators working. This is unacceptable for a property charging premium rates.

Erick Shaw

Worst building I’ve lived. The elevator situation is a joke.

Anonymous

I’m writing this review out of sheer frustration and disappointment with the state of this building’s elevator service and the lackluster performance of the staff. First and foremost, the elevators here are a constant source of trouble....

Wamika Iyer

The elevator situation in this apartment building is HORRIBLE ! WORST ELEVATOR SITUATION!! Typically, only two elevators are operational, with one often reserved for move-ins. There are times, like today, when all the elevators are down for a few hou...

Kris C

The elevators are never working and the staff isn’t helpful to get it resolved. We pay for all the amenities but unable to use them fully because the elevator don’t work. Would not recommend renting at this property.

Mark Costello

Concierge front desk team are great. The building management are horrific in terms of rudeness and responses, even to 8 year+ residents. No elevators coming once again to the 37th floor, no other way out other than stairs. Happens all the time. Where...

You'll often have to wait about 15-20 minutes for the elevator, as they frequently break down. We've lived here for three years, and the elevators have been a consistent issue. Additionally, the rent increases by 15% EVERY YEAR, which is insane. Ther...

Aishwarya Raman

I recently became a resident at Morgan and my experience with the leasing office was amazing, particularly Marwan who was very helpful

Elliot Alderson

Elevators do not work, it's worse than ever. Routinely have NO elevator service, you're literally just stuck unless you want to walk 30+ floors. Best case it takes 20 minutes to get up or down one way. Good luck going to get lunch or the gym on your ...

Justin Barbeau

Great!

Simon Yang

EDIT: IF YOU ARE READING THROUGH REVIEWS, IGNORE 5 STAR REVIEWS PRAISING LEASING AGENTS. I don’t know the full situation myself, but I imagine due to the abhorrent public image of this building they’ve been offering incentives for positive review...

Chris Liu

I have been living in the Morgan for last one year. This is the most wonderful building in the region. I really enjoy living here. Marwan at the leasing office is really nice!

HYEONJIN KIM

Marwan is super great person when you need help with apartment living. He provided detailed information on rent and utility when I was moving, and he is always ready to assist with any difficulties and cares for customers sincerely. Thanks to him, st...

Bruce Bai

The Morgan is an awesome community that I’ve been in for years. The building is nice but most importantly people here are amazing. Marwan Elsaid at the Leasing Office is the greatest, always there to help with questions and everything. Carlos and A...

Shubham Saraswat

Good rental building by toll brothers! Apartments are well thought designed and have nice furnishings.

Blair Gao

We have been residents at the Morgan for the last 3 years. It was an amazing time. Other than the elevators (being renovated) it is a great building. Leasing Agent works really hard.

Brandon Jung

I recently became a new resident at the Morgan. I had a the pleasure of working with Marwan the leasing agent. He was very helpful and made sure that we found the perfect apartment

Vinayak Iyer

Been here for nearly 2 years. Maintenance is very good. The elevators can be down sometimes. Marwan at the Leasing office is absolutely amazing and really awesome to talk to!

Konark Patel

I recently had the pleasure of working with Marwan, and I couldn't be more impressed with his professionalism and dedication to help me with leasing options.

John Beasley

AVOID MOVING HERE - the elevator situation is awful. This building has not had fully functional elevators in 2 years now because of ongoing elevator renovations. At this point, it can take anywhere from 5 minutes to 25 minutes to get to/from a higher...

Paula Moldovan

Do not get trapped into this building!!! This morning I waited for 45 minutes for the elevator (at 8 am). It came two times and it was completely full, I couldn’t get in so I had to take the stairs with the stroller in one hand and my three year ol...

Nidhi Saraf

NOT WORTH THE MONEY. They claim to be luxury rentals and the elevator situation sucks. If you leave during daytime it takes 15 mins to exit the building and apparently looks like it’s their policy that 2 out of 3 elevators will be functional for hi...

Linda Lin

I have been a resident at the Morgan for the last three years. Spacious apartments and great amenities with cute building events. Madi and Marwan (Leasing Agents) are the best to work with. I have never met a leasing team in the tri-state that is mor...

Tim Blake

Alex T. Is a great, I have needed several maintains request while living here. He took care of all of them quickly and efficiently. His very knowledgeable and knew exactly how to fix all the issues without a problem. His also friendly and a great guy

Candice Wan

The apartment is overall good and they are trying to improve the elevator system. Marwan from the leasing office was incredibly helpful. His professionalism and friendly demeanor made the experience seamless. Five stars!

L Z

Alex and Victor are very helpful, requests for maintenance are always responded and taken care of within a day

Jack Long

Will and Alex are the best maintenance guys. They are always so helpful, friendly, efficient, and professional! Love them and this building.

jatin kalra

Great place to live!!! Will / Alex from maintenance staff are grear

Chris DeLucia

I wanted to give a quick shoutout to the Morgan Maintenance Team, specifically Will who came in a fixed my Thermostat, as well as reinstalled the shelf in the Main Bedroom, which we have been issues with forever. Will was courteous, professional, cle...

Ashish Dore

Alex is always very polite, helpful and goes out of his way to help us out. He was able to quickly resolve the issue and also helped me with a minor issue in the bathroom as well. Truly appreciate his help!!!

Obdulio Hernandez

Great job done by both Alex and Will. They executed the task requested effectively and efficiently. Very professional overall!

Verified Resident 1107030

Amazing! Staff and everyone is extremely friendly, welcoming, and accommodating. Feels like home and we're so happy to renew our lease this past January. Looking forward to another great year here at 160 Morgan!

Cordell Silverman

Will and Alex in maintenance are fantastic! Every request is addressed quickly and efficiently

Verified Prospect 1221031

Management team is professional and accommodating. Layout of the studio is nice too. There are less than 500 units in this building so compared to other buildings in jersey city it is quiet tho. Love the gym too!

amir ashtiani

Alex and Will where here and they did an amazing job

Taylor McCoy

Alex and Will from the maintenance team are the best! They come quick, resolve everything & are out the door! Great at their craft and always pleasant to work with.

Rem Brar

Alex, Will, and Jesus did a great job with maintenance.

Jennifer Bakal

Wonderful maintenance - so diligent and efficient !

Mike So

The highest rent , the worst management. Especially the 2 of 4 elevators are always out of service.

Yongze Jiang

I want to express my appreciation for Marwan Elsaid, the manager at The Morgan. He effectively solved various issues I faced and kindly offered his contact for any further assistance. His professional and polite manner was notable. Living at The Morg...

Xinping Zhu

Great that Madi and Marwan help me with the super smooth and successful move-in process. Madi is professional in touring the unit and was so thorough with the introduction. While she was away on holidays, Marwan took wonderful care of me by arranging...

purva chopra

Alex was amazing and very adept at fixing our problems around the house - recommend his service 100%

Yang Wu

Marwan is awesome, so vibrant, very professional and helpful! I would also shout out to Madi, she also provided me a lot of help! Awesome management team. I have been living here for almost 2 years now. Beautiful building with great amenities.

Jiayu

The leasing team is amazing. I was in an emergency situation they are very helpful and thoughtful and I was able to move in at desired date! Marwan the leasing consultant was very helpful, also Medi helped me when he was off, amazing team!!!

Christopher H.

For all prospective tenants when you take a tour- ask about the elevators and how often they are broken. Don't let them lie to you. At least one elevator is broken the majority of the time. They are so bad, they have to be replaced. One of the three ...

Lily Lee

The Morgan is awesome! They throw such wonderful monthly events from Halloween costume parties with delish beer tastings to casino night where they literally bring a casino here with yummy treats, so much fun!!! Everyone is so welcoming. The concierg...

Julie Yan

Our leasing & living experience at the Morgan has been wonderful so far. The on-site property manager is such a gem and Madi Wyatt is friendly, organized & quick to help and/or point you in the right direction when you have a question or request. The...

James Connington

Great staff, amazing amenities and super convenient. Highly recommend.

Verified Resident 1172020

I have nothing bad to say about the place so far! All the staff I've interacted with are friendly. Common areas are kept clean and in excellent repair. I'd heard a lot of complaints about elevator wait times, but have not experienced anything complet...

Wenyan Tuo

The maintenance staffs are super nice, especially Will and Alex. They responded very quickly and professionally to my request, in about 20min! Very helpful!

Jesse Rogowsky

Great building with a great staff! Always willing to help you as much as they can. Been a really good couple of years living here. Thanks to the entire staff!

Zhen Lin

The maintenance people here, Will and Alex are super good. They came right after I called the office, and they quickly figured out the issue and switched a well-working refrigerator for me. Appreciate their help!

Amanda Miller

Will from the maintenance team is great! Once I put in a maintenance request Will came right away and was very helpful

Verified Resident 1198829

Amenities took over 1.5 years to be repaired after damage. Elevators are constantly out of service because Toll Brothers fought for an exemption for the minimum number of elevators. Amenities are nice, doormen are great, maintenance is responsive.

Gigi Valderrama

The staff and atmosphere are amazing. the apartments are spacious and the furnishings are beautiful and well maintained. The Property Manager on site Zarmina is incredible and helpful for anything and everything! The leasing staff is always a lended ...

Mari Gilmore

Maintenance team is awesome and very efficient!!

Nicholas Riley

Building is great and staff couldn’t be nicer!

Ni An

We had a tour with Marwan on a Friday evening. He is one of the most passionate leasing agents I’ve ever met with. He cares about his guests and he knows what he is doing. He is full of energy and he is willing to take extra steps. If you are also ...

yj g

I recently had becoming a tenant at the Morgan at Provost Square. My entire experience, from the first time inquiry to the moment I moved in, was nothing short of the outstanding, and it’s all thanks to the incredible agent, Marwan Elsaid. The comm...

Verified Resident 1191139

I am new to this community here and every person I met was so kind and welcoming. I feel safe and peaceful living here and am so thankful for the wonderful experience so far. This is a good place to live.

Verified Resident 1190553

Living here has been great! We have friendly, quiet neighbors & a concierge staff ready to help with anything that's needed. The extra spaces (the outdoor living room & it's fireplace is my jam) provides the means for relaxation and the feeling of ge...

Verified Resident 1187950

The concierge are always helpful and friendly. I like the buildings location and proximity to NYC and the path train entrance. The building itself has elevator issues that are consistently occurring, and causing delays daily, sometimes causing a line...

Verified Resident 1179224

I would not recommend living here. Every building decision seems to be the opposite of effective and efficient. Since we have moved in less than 20 months ago, we have been through at least 3 building managers and 2 different sets of conceirge worker...

Verified Resident 1177936

His is the worst managed property !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Birju Amin

The only good thing about this apartment building is the doormen were amazing and friendly, always on top of packages. The proximity to path station as well. However the elevators broke down often, and the morgan will take you security deposit and ch...

Verified Resident 1173551

Staff are friendly and helpful. Location and amenities are what I expected. Maintenance has been disappointing At move-in I discovered cabinets damaged and sink disposal was broken (leaking water and with mold under my sink) on move-in and leaking. C...

Verified Resident 1172020

We've only been here for 4 months, but have loved it so far. Staff are friendly; amenities are wonderful, clean, and well maintained; common areas are spotless. Any maintenance requests I've put in have been answered abs dealt with within a couple bu...

Verified Resident 1164715

The apartment is better than I expected. There're plenty of space and the view is great. The public space at the 8th floor is cozy and most of the time there're only few people if any. The staff at the front desk is nice and helpful.

Verified Resident 1163995

Community here is quite nice, I haven't heard any loud noises from other apartments and people are kind enough to hold elevator doors if you are nearby. Something to note is that you can reserve an elevator when moving in - I didn't get this option j...

Danielle

Love living at the Morgan. It’s such a convenient location right next to the Path. I love that there’s a nail salon attached to the building and a delicious bakery right across the street that I get my cappuccino every morning. The staff is very ...

Verified Resident 1107030

We love it here! There is not one bad moment and the staff, residents, and everyone are extremely friendly and helpful! It has been very special to be living here and we look forward to the remainder of our lease and hopefully signing again next year...

Verified Resident 1138185

The apartment location is great, close to the path, Sprove (food store). The amenities are great, the pool, gym and community rooms. The staff are all great and hard working. Neighborhood is safe and eventful.

ankur Patel

ELEVATORS ALWAYS BROKEN. I’ve lived here about 2 years and at least 1 of the 3 elevators breaks down every 2 weeks or so and they take weeks (one time 6 months) to fix. Whenever one breaks down it can take 20 minutes to get up and down the building...

Verified Resident 1156966

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Siddharth Mehra

The help desk and the concierge is the best at this building. I love them. They are family to me. The apts are spacious for what the other buildings have to offer. So, I would recommend if you looking for a reasonably spacious apts for what other apt...

Rachel Xue

Staff: The staff and leasing office here is so welcoming. The staff at front desk greet to me every time when I pass by which can makes my day. Once I told the leasing office that the hot water in my room is not hot enough, and they fix the problem i...

Riddhi Shah

Been here for almost 2 years and its perfect location being close to the path station and bars/restaurants. Maintance is quick and the concierge is attentive and kind. Rooftop is big with enough space for everyone to hang. Only con is one of the elev...

Thomas Gallo (Tom)

UPDATE 6/9/23: went to visit a friend who lives in the building and management is encouraging residents to leave reviews for a chance to win a TV. TAKE THE RECENT POSITIVE REVIEWS WITH A GRAIN OF SALT. This building is horrible! Elevators are constan...

Sara Katherine

The staff here is amazing and will go above and beyond to help you. The only reason I deduct a star is because there has been construction going on in the building for years now and the elevators always seem to have an issue. I’d still recommend th...

Kenneth “Kenn” Ryant

This location is amazing, from the front desk staff to the management everyone is all helpful. i would recommend this property to everyone i can, the location cant be beat.

Matt Ferrara

We have been in this place for 4 months now and we have fallen in love with it. Everything is easy and accommodating and the staff here is unbelievably nice and friendly. We love it here and can’t wait to see what the future brings!

Michael Kenney

I've lived in a lot of different upper-scale apartments in a few different cities. I'm sure that other people's grievances are valid, based on their own experiences, but my experience with The Morgan has been fantastic, especially when compared to ot...

Amar Patel

Living in this apartment building has been a great experience. The location is fantastic, offering convenience and access to various nearby facilities and restaurants. The apartment itself is comfortable and well-maintained, meeting all my needs. The...

Dhara Trivedi

The building staff is pretty good. The concierge staff is great about packages, managing amenities and welcoming. Good place to live especially location wise.

Angelo Buffa

I have been living at The Morgan since 2019, and despite the few problems I experienced, I still recommend living here. PROS: - Location: the location is the best for Jersey City, 3 min walk to the PATH, and right next to JC Downtown, with all servic...

Chandani Patel

Great staff! Always welcoming and super friendly! Maintenance stuff is always there when you need them

Catherine Wang

The facilities are very good. I like the thoughtful design of the TV screen in the lobby broadcasting the PATH situation in real time. Basically all public facilities areas have a faint fragrance. Madi is my Leasing Consultant this time. She was very...

Verified Resident 1138185

The Morgan is a great location, with amenities to match. Pool, gym, rooftop, pet friendly and a great community. The staff and members of the leasing office including Joel, Maddie and Brenda are great.

Verified Resident 1136881

The Morgan has been great so far. We chose it because of the parking, location, and spacious apartment. We also have an outdoor patio. The move was easy and all of the staff have been really helpful and sweet!

Verified Resident 1133235

Very happy with our overall experience so far. The staff is pleasant and helpful, the facilities are upkept, and the community is very respectful. I have no recommendations for change at the moment!!!

Verified Resident 1125729

Great community and staff. Looking forward to our living experience at The Morgan. We love the location as it is close to many restaurants, bars, path station and other shopping centers. We also love the view from our apartment!

Verified Resident 1046492

Been a great experience. Friendly staff, wonderful offerings, close to public transportation. Everything we could have hoped for when we moved in. We are looking forward to renewing our lease upon expiration.

Richard Song

PLEASE PLEASE PLEASE listen to all the reviews about this place. I'm not one to write reviews of any kind, but people need to be informed about The Morgan before deciding to live here. 1st the elevators. Wow. They have 3 elevators that service floors...

Stella Liu

Feb 2023 update: The building has not been shaking after the foundation was done. Latest update that was not included previously: the elevators suck! Add 30 min waiting time per trip for your daily travel. I’ve been living here for 2 years - there ...

Hawk Wang

Don't live here. Worst apartment building in the neighborhood. The elevators not working, the line is so long, and the situation get worse and worse.

Verified Resident 1107030

Everyone was extremely helpful, nice, and professional. It was an easy process and worked out great! Thank you so much for it all. It made the overall experience very very easy and would recommend to anyone.

Ying Zhou

In short, don’t even consider this building if you’re about to pay rent for a ‘luxury apartment building’, it doesn’t live up to ‘luxury’ at all besides its rent. Elevator system is the WORST I’ve seen. I don’t understand why only 3...

LINZI CHEN

The hot water system is poor and often broken, no hot water for bathing in winter!

Verified Resident 1038084

The team went above and beyond in completing the work. They fixed everything perfectly and so quickly and left the entire space clean. It took two days to complete and both days they were extremely efficient and quiet while I worked from home

Verified Resident 1087725

The elevators need to be fixed. The community is too large to have this ongoing problem. Currently only 2 elevators go above the 12th floor. If an elevator is going to be down for this long then the 2 other elevators should only be used for the ameni...

Ivet Ellis

Do yourself a favor and don’t live here they have absolutely no consideration for your packages

ankur goel

I have been staying at this place for 6 months + and it is an amazing building with great amenities. The Leasing office and front desk staff is very welcoming and super helpful. I have stayed in 3+ other buildings in Jersey downtown but this building...

Verified Resident 1046492

Great community. Awesome building. Some issues when it comes to closet shelves and elevator availability. Leasing and concierge teams are amazing. Quick, prompt and efficient in all aspects. Overall, very happy.

Their elevator situation is so bad it makes the building a worse option than pretty much anything else around here. It can take 20-30 minutes to get out of the building when things get busy because elevators are constantly out of service. They always...

Verified Resident 1038084

It's a great location, but with nearly 500 units, very routinely only 1 elevator works, which is terrible. The windows in my apt don't open and I need to put in a maintenance request every time I want them open. I only do it when I'm sure need as it'...

S.R S

Overall I wouldn't recommend living in this building. This building is the worst among all of the rental buildings I've stayed in NYC and NJ. Front desk and staff are friendly but this is the only upside. The quality of the building is low. 1. Elevat...

Verified Resident 988257

We like living here but the building has problems. Elevators are a disaster and amenities that drew us here have been in a state of disrepair for longer than i can remember. We've had other problems along the way but they are trying to improve and ev...

corey marx

The elevators at this apartment are non-functional often. This causes extreme wait time for those on higher floors. Any mention by leasing office that situation has improved is false. In fact the building will be experience repairs for the next year ...

Verified Resident 1059453

So far so far. Maintenance is great. Management makes rules up on the fly though and takes away remotes from the gym which is strange. Additionally, the grass on the 8th floor is poorly maintained as dogs poop and pee all over that and walking areas....

Verified Resident 966200

Maintenance is always efficient. Staffs are nice and courteous. If the elevator could be managed effectively, that would be even better (not locking one elevator when one is already down, reminding residents below 12th floor beside the elevator to av...

Lauren maccarone

I like my apartment but the elevators never work. Ever since I moved in there is always at one of the 4 elevators not working… it’s a 40 floor building. For the outrageous rents they charge, this is not worth it, and it is unacceptable for a so c...

Verified Resident 1055812

Pro- close to the train, great neighborhood, most concierge staff is great Con- concierge staff constantly changing, material qualities in apartments subpar, elevators are a constant issue, half of our common spaces have been unusable for the last ye...

Ahri Zhang

the worst apartment. if you don’t want to be mad all the time, don’t even bother coming here.

Verified Resident 1050523

This is a great community made so by fantastic staff and personnel, from the front desk to the maintenance team. They make everything easy and enjoyable. Facilities are top notch and kept in perfect working order.

Verified Resident 1050523

Beautiful community and wonderful staff. A very convenient location with top amenities. Sales team is extremely effective in working to accommodate everyone's needs, while the front desk staff is extremely friendly and helpful. Makes the whole stress...

Greg Wertheimer

Laura is a consummate professional. She has been wonderful to work with. Made the entire process easy. Thank you.

Jonathan Carvalho Pruna

My overall experience here is good. The reasons I don't give five stars is the elevators were an issue (but have improved the last few month) and the finishes in my apartment felt cheap (eg. the laminate on my kitchen cabinets peels off and there wer...

Verified Resident 1046492

Has been great during the short time I've been here. It's accessible to public transportation. It's a great community with social events to meet new people. Amenities have been excellent thus far. Apartments are spacious, homey and modern.

Sadana Balachandar

Enjoyed my time at the Morgan - it is in a perfect location. We lived in both the 2 and 3 bedroom apartments and if there was ever any issue, it was taken care of immediately. Service requests are handled quickly, staff is very helpful. Outdoor areas...

Neil Goradia

My time at the Morgan is a time I will never forget. Great location and people. Everyone who works there is kind an helpful. Can't say enough kind words. I would recommend the Morgan to anyone and I live there for 6 years!!

Verified Resident 1043651

This apartment has exceptionally good concierge and maintenance service. Doormen are always friendly and helpful. Residents are polite and nice. Overall I feel safe and well supported living here. The only problem is if you live above 12 floors the e...

Divya Arora

I have been a resident of this property for almost one and half years. Here are few things you would experience: 1. Service request gets addressed quickly in almost 24 hrs. 2. Conceirge service will try their level best to make address your daily iss...

Xauen Zirpolo

EDIT: I'm amending my review to 3 stars. Despite all the problems we've had over the course of our lease, things have gotten much better towards the end. The building office completely cleaned house, and the new property manager and leasing team have...

Verified Resident 1038084

The location and building are nice, however, they can't seem to get front desk Concierge staff to stick. Marquis is amazing and one of the rotating staff members, Jesus, is really good, but the rest are not at all what you would expect in a luxury bu...

Ellen Xiaoyue Sun

Unfortunately I have to side with every other recent comments here. Let me start with this : STAY AS FAR AWAY AS POSSIBLE. I’ve lived in 3 different rental buildings in JC and this is by far the worst one. Lots of comments liked the concierge servi...

Lava patel

The assistant property manager Maylene Rodriguez is always warm, welcoming and ready to assist residents in a timely fashion.

ANKUR GOEL

Just moved in. I requested for move in 3 days ago and Laura and Maylene were super helpful in getting me the apartment. Amazing hospitality and had a wonderful experience. Very friendly move in. Would recommend connecting with them if you are looking...

Varun Malhotra

Maylene is hands down the most amazing apm at the Morgan. Always super helpful and most of all kind. If you need anything at all she is always happy to assist. She makes this building a better place to live. Thanks Maylene!

Verified Resident 1031603

Good apartments and great accessibility to everything, however the elevator issue is ongoing and annoying. The amenities could also use some upgrade especially the pool section. The building staff are very prompt and helpful.

Verified Resident 966200

Maintenance staffs and concierge are always nice and helpful! They help to resolve any issue efficiently. People in this community are nice neighbors as well. I enjoy the events we have here with our neighbors. For me personally, if there could be a ...

Verified Resident 1030366

The staff is all very helpful and makes moving in seamless. Whenever there is a problem, it is addressed quickly and efficiently. The units are a great space and the community and other people in the building are great!

Kevin Lee

Frequently only one of the three elevators servicing the top thirty-something floors is in service, which results in cascading wait times as things get backed up. We have taken to timing how long the elevator takes and it is frequently around 10+ min...

Kaushik Margabandu

I pay close to $4000 for an abysmal apartment. Since I moved around a year back, the elevators have constantly been out of order; peak of Covid waves and the remaining 1 elevator would be jam packed with annoyed, tired and angry residents. The window...

cuocuo little

The building is good and people in leasing office/maintenance are nice. However, the company charged me quite a few hundred dollars for so-called "cleaning", when I moved out. It is insane. I have lived in multiple different apartments. The "cleaning...

Verified Resident 932296

Great staffs, great experience. I like the building and the nearby community. Lively, convenient and quite Appliances in the apartment are new with nice quality. Maintaince team responds fast while there's problem. Building is clean and smells good.

Anna Kim

Review update! Still no refund even though i contacted VP, Brand, Marketing & Leasing. Terrible. To start, do not lease this apartment or attempt to purchase a condo from this company. As you can see from all of the below reviews, they are all true a...

Anonymous

The property management is the worst I have ever seen. I had an issue that was taking place on my floor and the property manager told me to take care of it myself. The elevator situation is a nightmare. If you live on one of the higher floors you sho...

Krupesh Patel

Here is an update. I don't know how there are new 5 star reviews? They might not be real to be quite honest. Package access has worsened now I wait longer to get my package - even though I have Amazon Prime. The pool is the pool. Location is still go...

I have toured a lot of apartment communities lately and find the Morgan to have the best location as it’s very close to the PATH. The apartments are large relative to the other buildings we looked at and the leasing team has been very gracious and ...

krissiN

I have toured a lot of apartment communities lately and find the Morgan to have the best location as it’s very close to the PATH. The apartments are large relative to the other buildings we looked at and the leasing team has been very gracious...

Karisa Warford

I have toured a lot of apartment communities lately and find the Morgan to have the best location as it’s very close to the PATH. The apartments are large relative to the other buildings we looked at and the leasing team has been very gracious and ...

helpingjack1234

My daughter and I visited the community as she needs an apartment close to the PATH and we really like the apartments and amenity areas. The general manager actually toured us and was very pleasant and accommodating. We had a great experience- we liv...

Patricia K.

My daughter and I visited the community as she needs an apartment close to the PATH and we really like the apartments and amenity areas. The general manager actually toured us and was very pleasant and accommodating. We had a great experience- we liv...

I highly recommend The Morgan! The building is in a great location, blocks from the waterfront, PATH station, and amazing restaurants. The building has great amenities (24 hour concierge, garage parking, fitness center) and my favorite, the outdoor a...

Really enjoyed our tour- the manager was very professional and friendly! Beautiful apartments and amenities!

Jennifer Ocello

Property is well maintained and kept immaculate ! Prime location for JC and upscale amenities.

We lived in the morgan for 6+ years, first as a couple, then added two kids. We lived in a two bedroom and for the last year a 3 bedroom. The building has great amenities and the staff is great. Anytime we needed something fixed in the apartment it w...

I love The Morgan! I just recently renewed my lease with Maylene and she was very patient and sweet. Great customer service!

Anonymous

I highly recommend The Morgan! The building is in a great location, blocks from the waterfront, PATH station, and amazing restaurants. The building has great amenities (24 hour concierge, garage parking, fitness center) and my favorite, the outdoor a...

Christyb4jc@hotmail.com

I really love these beautiful apartments with high end finishings, excellent features and well appointed amenities. The manager and staff are professional, helpful and informative. The location is great as well!

Justin Goldstein

I highly recommend The Morgan! The building is in a great location, blocks from the waterfront, PATH station, and amazing restaurants. The building has great amenities (24 hour concierge, garage parking, fitness center) and my favorite, the outdoor a...

Anonymous

Well maintained facility with top tier service and friendly staff. Highly recommended If you’re considering moving to Jersey definitely checkout The Morgan at Provost Square. Steps away from restaurants, stores, and shopping mall.

Verified Resident 988257

We enjoy living here but our outer apartment walls are poorly insulated and the air conditioner and heating units are not sealed well. As a result my electricity bills in the winter time are insanely high

Anonymous

Hi, I recently visited The Morgan at Provost Square and I found this community to be a great place for me and my family to move too. The overall building and grounds areas are exceptionally clean as well as the common areas which are very important t...

mikojucha

Amazing building in a gorgeous location in Jersey City. Staff is amazing and never fail to create an amazing environment! I love this place!

Kelly Kearns

I will try to make this review as detailed as possible because I would have liked to have all this information when choosing the Morgan. Pros: - Maintenance staff is AMAZING. They typically respond to requests same day. - The Concierge stafff is very...

The building may seem nice and has a good location, but there are so many issues. Mainly there is almost always an elevator out of service, leading to extremely long wait times and crowds, which is beyond frustrating. Emphasis on always, as I have li...

The elevators never work in this building. Currently, 3 of 4 are out of commission. This is a regular occurrence. Do not live here! On a good day, 2 of 4 elevators are working. A truly horrible building and place to live.

Gallotag

Horrible experience living at The Morgan. The elevators here are regularly not working. At times, only one of four elevators is working for a building of hundreds of residents. You’re lucky if two elevators are working at the same time. Itâ�...

Verified Resident 983226

The experience at the Morgan has been less than subpar. Everything from my experience with the leasing/management team down to the consistent elevator outages experienced daily make this a hard place to live. The community has had it and is speaking ...

Jessica Trento

Will definitely not be renewing our lease here. This building is a joke. The elevator is always out. I have literally missed multiple appointments waiting over 5 minutes for one to come and i live on a high floor so i taking the stairs really isnt an...

The elevators are always broken. The building regularly blames residents for this and fails to take responsibility for this reoccurring issue. Do not move here!

Malcolm Yang

Pros: - Nice amenities, the pool, gym, in-unit laundry - Great location, very close to PATH, shops and restaurants - Front desk is friendly - Maintenance requests are completed quickly Cons: - Elevators: There seems to be ALWAYS an elevator down ever...

Yimaster

This place was amazing for three years and has been horrific since about June. Absolutely no way I renew under these circumstances. Packages without a hitch for three years including in the heart of pandemic online shopping season. Now everything is ...

Jinwei Zhang

From the second you move out they’re gonna treat you terribly. I’ve been asking for my $5000 deposit refund but they just keep ignoring me and looking for excuses for three months. Wasted so much time on phone calls and emails with them. One star...

Verified Resident 975751

Good apartment, elevators break down frequently though but on the plus side maintenance for inside apartment is very quick and thorough. The package room can do with a spruce up, sometimes it's horribly disorganized

Shanshan Liu

The construction of a building next to Morgan is still going on, which is incredibly loud during day time and you cannot focus on work if your work from home and give you stress. If your windows are facing pool and closed to the 8th floor, you will a...

Verified Resident 966200

Property manager and maintenance staffs always respond promptly to service requests and are very helpful. If leasing office staffs could respond faster regarding rent issues, it will create better experiences.

Paul Barnes (Takeitfrompb)

Things you should know before moving in. At least one elevator in always down. Be ready for long wait times. Constant construction noise in the area and the fire alarms are going off on some floor at least once a day. If someone is cooking, the smell...

Verified Resident 964800

Positive: - matience staff - concerierge / front desk Negative: - turnover with management - y/y amenity availabilty (pool used to be open until end of sept) -no business center - elevators - no common room to rent out or use

Stella Rui

As a current resident, I would say the package system of this apartment is a disaster. They do have lockers, but they seldom use them. They leave your packages in a room (sometimes even place them outside the package room in no order!) and let you lo...

svdub80

Things used to be great here. Then they started outsourcing all their services like front desk staff and maintenance. In the past year we have lost access to water several times lasting for multiple days. The elevators are constantly out of service c...

Alicia Cho

The elevators are so so so slow- I cannot emphasize enough. Also, if you are looking to work from home, avoid this building as there are massive constructions all around and such constructions are incredibly loud (to the extent that it’s hard to fo...

Verified Resident 954343

Friendly staff, great service. Staff solve the problems very quickly and on time. It's very close to supermarket, and public transit. Overall it's a quiet neighborhood and safe. It's convenient for people who need to commute everyday.

Verified Resident 953485

The building is in a very convenient location and commuting to Manhattan is very easy. The amenities are good and well maintained, while there are some renovations going on. Facilities are well maintained and issues are promptly resolved. The staff i...

Verified Resident 943570

The Morgan cares more about new tenants than retaining current tenants. This is obvious every time I go to renew my lease and I have to jump through hoops to get the market rate being offered to new tenants only.

Sunny Patel

Worked with Joel and Maylene. Great service and awesome views. Love the layouts of the building especially.

Roxanne Kovall

Maintenance and leasing office extremely helpful when there are questions or work orders. Maintenance can’t respond any faster to work orders which is truly appreciated!!

Verified Resident 932296

We were recommended to the Morgan by a friend. Quiet and nice community. The whole move-in process was smooth. Staffs are friendly and patient. And amenities are nice. Would definitely recommend to friends.

Vanessa H

The building is shaking every 1 minute during the day time. We have been reflected the issue to leasing office, but no one pay attention nor provided any technical valuation confirmation to the residents. Don't excuse with construction, cause there a...

Matthew Wu

Place is a joke. It's dusty and moldy. I wound up in urgent care twice during my stay here due to breathing issues associated with that apartment. I ended up purchasing over 1,000 in medical grade air purifiers to be able to breathe properly. The ele...

Katie

We’ve been living here almost 3 years and couple months ago we just extended our lease to the end of next year. I should have given a 5-star rating as all workers here are very friendly and the overall living experience is really good. However, thi...

Cris

You’ll see a lot of nice amenities when you tour, unfortunately they are broken frequently and take months to be fixed. A big reason I picked this building over nearby competitors was the very nice fire pit on the roof but I’ve only been able to ...

xin xin

It’s a horrible place to be during construction, especially if you do work from home on weekdays. The floors keep vibrating and the noise outside drives you crazy — I found myself in a much worse health condition after a short period of time livi...

Anna Hong

If without the constructions around, especially the one just started next door, I would give a 5-star without doubt. All the stuff here are excellent and nice high rise building. However. The constructions around create too much noise which makes it ...

Sophie Li

There are constructions around the building for almost 2 years. Since a few weeks ago, the building starts to shake. It's shaking everyday and more and more frequently. I called the management. What I was told is there is no solution. The shaking wil...

Steve Smith

I lived here from 2016-2021. Overall great place. Apartments are beautiful, location is great--close to coffee shops, bars, restaurants, and PATH. The first few years had awful management, but current management is better and also the new automated p...

Verified Resident 917515

Love the building! Great amenities, great price for the location and space. Some elevator issues from time to time but it's fine. Also it can get bright in the rooms without a large curtain in addition to the shades.

Verified Resident 909093

Everything went smooth. Move in process was quick and easy. The apartment was well maintained and cleaned. The amenities are great. The staff are very friendly and helpful. The mailroom is neat as well. Overall experience was awesome!

Verified Resident 909093

Everything went smooth from viewing the apartment, submitting the application, moving in process to inspection and maintenance. Staff are very friendly and helpful. The overall experience of this building is awesome.

Verified Resident 908598

The staff here is amazing, everyone is so helpful & friendly. Upon arrival the concierge and mailroom man helped me carry in a large piece of furniture I couldn't move on my own without hesitation. Maintenance was quick to respond when I reported som...

Joseph Kim

Noise level due to construction is unbearable

Verified Resident 907353

Amazing amenities including pool, fitness center and dog run. They have a helpful and friendly staff. The building is gorgeous and quiet which is nice. I highly recommend moving here if given the opportunity.

Verified Resident 905875

The Morgan is in a great location! Right next to the path, grocery stores, and tons of restaurants. The neighborhood and building itself is very clean, safe, and comfortable. The morgan has great amenities as well!

We lived in The Morgan for 4 years and really enjoyed it! Our apartment was very comfortable/spacious and the amenities are all you need, especially the outdoor/roof area. Ryan, Alex and the rest of the building management team are incredibly helpful...

Verified Resident 887068

Great building, great location, great staff. Julian and Spencer are amazing concierges. Ryan is fantastic . Outdoor space , amenities and pool all great . Wish the pool would be open for more months . Very dog friendly

Maggie Wang

We met Ryan at the Morgan who is the maintenance manager at the building. he is a very nice guy, friendly, does the good service for the tenants, and help dealing with the issues we have efficiently.

I've lived in this building for 4 years and the ongoing maintenance issues are the same. No water due to pipes bursting and the elevators are always down. You're not truly a resident until you've walked your dog up and down 20+ flights of stairs to r...

Meng Wang

If you wanna experience random water shortage or a 2-meter long line in front of the elevator, live here! Can't imagine why the pipes keep exploding and elevators keep out of work when they always "trying hard to fix it." Worst of the worst!! Can't w...

Drishti Gupta

The stay during the pandemic has been flawless so far! All the service requests are answered and attended within 24 hours. Ryan ( Maintainance Manager) has been very helpful and thorough to attend to the service requests. Thank you!

Na Xue

I've lived here for over a year and really like this building. The concierge is warm and welcome, and maintenance team is very helpful. Ryan (maintenance manager) and Alex responded very quickly and helped me fix all issues in a day. Leasing office i...

Munah Gomes

My experience dealing with this leasing team was initially positive but it quickly turned into a terrible experience. I paid a deposit and two application fees for an apartment on Nov. 22, 2020. My partner, the leasing agent and I signed a document i...

Anonymous

Hello, I wanted to pass along to you how satisfied I am with the thoroughness and professionalism of Maylene at The Morgan in Jersey city. Over the past several months Maylene has been working extremely hard to build a sense of community to The Morga...

Verified Resident 861466

Amazing experience with Val. First time renting and he was able to make me feel comfortable and excited to move into "The Morgan". Val did an aamzing job of answering all my questions and providing me all the information needed to make my decision. V...

Verified Resident 852638

The Morgan was one of the first places that we checked out on our move from Manhattan to Jersey City. We were skeptical about finding something that was worth the move out of the City and immediately fell in love with the Morgan. The staff has been f...

Verified Resident 852639

Professional and efficient handling. Leverage a lot technology such as apps and email. But sometimes could be lack of slight human touch and could be seen as too play by the book. Most of ppl in the community work in nyc so sometimes we could use som...

Verified Resident 850426

Experience is overall mixed. Good thing is that apartments are spacious and layouts are good compared to other apartments. Con is that apartment feels a bit outdated in terms of interiors (blinds, bathroom finishings, lights, gym equipment). In terms...

Verified Resident 848152

It has been a very good experience overall. The apartments are clean with up-to-date appliances, and the amenities are great. The staff are very friendly, and always quick to address whatever needs I have. Overall I'd recommend this apartment to othe...

Meihe Wu

I was a resident here for 2 years. I like how convenient it is. It is close to subway, and varies markets and stores. The apartment got a nice view. The staff are very nice and friendly. The leasing office management team is helpful, responsive, and ...

Verified Resident 844669

So far the experience at the Morgan has been great. My boyfriend and I moved in a couple of days ago and we have not had any problems. Our apartment is a high corner unit with beautiful Manhattan views!

I lived at the Morgan for 4 years in two different apartments, and it's a lovely place. The amenities are great (gym, pool, lounge) and the apartments are beautiful (I was in two different studios for two years each and a close friend was in a 2br, 2...

apretko

I lived in the Morgan for four years (two years in one studio then two years in a larger one). Great location, very responsive management, beautiful apartments, and great amenities. Only complaint is some of the noise due to new constructions outside...

Mitchell Morgan

My wife and I lived here for 4 years, and it was a great experience. The building is clean with many great amenities (very dog friendly), and the staff here are always friendly and helpful. The location is also great — there are several good restau...

Verified Resident 821013

Beautiful community and amazing area. Everyone has been super friendly and accommodating in the building since I arrived. The concierge is always friendly and open to answering any questions I've had as I've settled it. It's been an amazing experienc...

Verified Resident 813441

Moved into the Morgan a couple weeks ago. Process was super quick and easy. Apartment is great and everyone in the building is very friendly. Would definitely recommend living here. Thanks Morgan Team!!

Verified Resident 811536

We've been impressed with the quality of the building, apartment, and management of our apartment complex. Toll Brothers gets an excellent grade in our book. We previously lived in a luxury community near by and we consider this a considerable upgrad...

Verified Resident 811542

Great location, building staff are great. Building is safe, amenities are good. Management tries its best, but can be better. The apartment has good finishings, great bathrooms and depending on your layout good bedroom space. Overall very happy with ...

Verified Resident 806950

The unit is really nice with great view. The front desk seems to know the tenants and have good relationship. But we had a terrible move in process because there was a mix up in elevator. We planned the move in and confirmed our booking a month ago a...

Move in process was great, no issues. The building is well maintained and staff is super friendly and responsive. I would highly recommend The Morgan if you are looking for a place in Jersey City!

I’ve had nothing but good experiences here and I couldn’t ask for a better location. The employees are extra friendly and helpful. Apartments are beautiful as well. Highly recommend.

mt---

My wife and I were tenants for nearly three years and enjoyed every minute. Beyond the incredible location, the building is well-maintained, the concierge always went above and beyond and the management team was often willing to work with you. With s...

Luna Spazioso

The apartment is nice, the staff is friendly and always helpful. One big watch out is that although they have a nice pool if you move in with young children they will not be allowed in the pool if still wearing diapers. We have been living in the bui...

Verified Resident 789157

Nice Building and infrastructures but the Leasing Office Staff and The Maintenance Team are the WORST! Justine the Manager acts like she is too busy to deal with the residents. Valentine never reply emails.

Verified Resident 788628

Very professional management, very good amenities and a great location. It is very close to a lot of restaurants and bars and the path station. You can reach downtown Manhattan in about 12 minutes and west village in about the same time.

Verified Resident 774959

I'm new to Jersey City, so it's hard to say. Moving out of NYC was a big move, but so far it's been great, especially during these times of uncertainty. The Morgan has beautiful apartments and views, finishes, etc. The only downside I've noticed was ...

Verified Resident 774042

Staff is amazing and make a lot for the residents. Doorman are very friendly and eager to help. Amenities are great and make the apartment feels much bigger. It is my first apartment rental and it feels overall very satisfying.

Verified Resident 770782

Extremely smooth experience. Beautiful Staff. Valentin is seriously the best person ever. I moved from Financial District, NY and I'm amaze to see the quality of the service in 160 Morgan Street. Good job!

Connie Hecht

Poorly run property Shoddy construction and finishes No hot water for a month Elevators constantly out of service unresponsive property managers Property is currently surrounded by 4 different LOUD construction projects Do not live here!!!

Verified Resident 750068

Great service from the maintenance staff - they respond quickly, fix things with no hassle, are easy to contact and get it right the first time. They are also friendly and make living here a breeze. Thank you!

Verified Resident 749283

Good, staff are friendly and helpful. Repair request was addressed promptly and issue was fixed smoothly. Community is quiet, and close to public transportation, grocery store, shopping mall and restaurants.

Alex B

Lived there for a year and highly recommend this rental building. I still use their wine cork opener that Gigi presented me after I signed the lease! Such a positive group of people! The building is modern and well maintained. The 2BDR corner apartme...

Verified Resident 743161

It is a very nice a new apartment location is good it has convenient amenity facilities it's good. The leasing office people are nice. There still exist some small problems with the facilities in the apartment but they take care of it pretty quickly.

Verified Resident 730280

I don't recommend the Morgan. They are not quick to get back to you........................................................

David Hale

Expect 9% per year rent increases with no flexibility to adjust by leasing office as well as at least one elevator down at all times (very long elevator wait times particularly during peak commuting hours). They price winter rent increases based off ...

Verified Resident 716915

So far so good. The staff has been fine anf the only issue I have had is that the elevator has been slow and the trash room is always full but those are minor complaints. The apartment has been okay as well.

Verified Resident 715866

Terrific apartment building; my wife and I really enjoy living here. Great staff (from leasing, front desk, maintenance, to porters), apartment layout, appliances, amenities, etc. Initially moved in here to a 1-BR, then moved to a 2-BR in the same bu...

Verified Resident 711499

Everyone at the Morgan was extremely helpful during my move-in process. I moved from another concierge building and I never had this type of attentive detail. They made my move hassle-free. Highly recommend.

Tim

My wife and I just moved in last week. Working with the leasing office (Val was our relationship contact there) was smooth. Move-in day was also smooth, the apartment itself is nice, and the concierge team has been warm and welcoming. So far, so good...

Santiago Fernandez

My wife and I have lived at the Morgan since 2016 and we love it. Blerina and her team are amazing. They have completely changed the culture, not only in the Leasing office, but also the relationship between management and tenants for the better. The...

Verified Resident

The Morgan staff provided an extremely smooth process in searching for, leasing, and moving into my apartment. I appreciated the ease with which I was able to communicate with staff and transparency with the leasing and move-in process.

Verified Resident 677498

So far, so good. Building is clean and new. Amenities are top notch. Neighbors are friendly. Lots of dogs and a few toddlers. Half a block to PATH train. Hundreds of restaurants and bars nearby. Would be hard to have more convenience.

Jorge Stevenson

Great location and well maintained building

Verified Resident 672707

The stove and oven in the studio unit are small and cramped. The stove is a coil top stove which is a bad look for a luxury apartment. Also there are not enough shelves in the walk in closet. Everything else is nice

Verified Resident 518097

The Morgan is a great building. It is a wonderful place to live as a couple with a dog. It is a great place to make new friends. The pool is great and the pub room is always fun. It is steps away from the grove street path.

Verified Resident 659666

The Morgan was built cheaply and things constantly break and need to be repaired. The building management team is terrible on every level. Worst management company I have encountered in the 5 buildings I have lived in in the last 10 years in the nyc ...

Simon Jones

I’ve lived hear about 6 months and have really enjoyed it. The place is clean and well kept. Leasing staff was responsive and maintenance has been good to us. Elevators get a bit crowded but since I live on a lower floor it’s not an issue. No neg...

Verified Resident 400476

Blerina and her management team are excellent! It took a long time to get a strong leader and management team. When we first moved in we thought highly of Eric, but after he moved on (I believe he took a role in Virginia) we had weak building managem...

Verified Resident 640433

Just moved in. A bit noisy during weekdays as a construction site is nearby. Close to train. Traffic would be busy if you want to drive. Prior to moving in, I asked the agent to open windows to let paint fume out for a few days (my wife is pregnant a...

W X

Good with new manager

Vuk Susulic

It’s very telling that a building rated 4.2 stars when we moved in (2 years ago) is now rated 3.1 - a rating that is still too high. Avoid this place at all costs, you certainly will feel the pain of living here at some point and management will si...

Sotirios Gountas

This place is a joke. The elevators break on a weekly basis and that isn't an exaggeration. The mailroom is one of the most disorganized I've ever experienced. We pay for 2 day shipping yet it may take another 2 days to get the package from the mailr...

Verified Resident 604585

I was happy before i move-in. but i am so disappointed in The Morgan apartment. The office is not kindly and not helpful. still I don't know what amenity they have. and where. nobody explained for me. i have to explore this building by myself.

Verified Resident 605824

very average staff turns like crazy amenities are poorly kept 7th floor hallway constantly smells like dirty laundry apts are fine, gym equipment is never fixed timely when issues arise coffee machine is NEVER working

Matthew Gabor

EDIT 2/15/2019: The Morgan cleaned house in the leasing office sometime in 2018 and the new building manager rocks! From sometime in early 2018: Love the building and concierge 5 / 5 stars. The building manager and her assistant receive a -4 / 5 nett...

Anonymous

Amenity is so poor compared to all other new apartments in the area. Gym is ridiculous. Lounge does not have a big TV. The play room has a couple small TVs but the room design is funky. Also, probably the only 'Luxury Apartment' in the States that do...

Ed Wilkes

I have lived at The Morgan for the past year and it has been a great experience. The location is ideal for commuting into NYC because it is right next to the PATH. It is also a great central location for the Jersey City nightlife and restaurant scene...

Verified Resident 588406

It is my first apartment in USA and I don't have any experience. It is my first apartment in USA and I don't have any experience. It is my first apartment in USA and I don't have any experience. It is my first apartment in USA and I don't have any ex...

Verified Resident 577201

Best views of the Manhattan Skyline and the Statue of Liberty located in a very friendly community comprised of mostly young professionals with easy access to public transportation via the PATH, Ferry Service and a light rail to and from Manhattan an...

Joseph Doll

Building management has screwed up our online payment system, resulting in my roommates and I needing to cut a certified check every month and drop it off during business hours (10am - 6pm if you're lucky). This is very inconvenient, and is yet anoth...

haohan ZHAO

I am resident here. I keep lost my packages with delivered records from post office. Elevator were a big problem as people mentioned in other reviews. Floor are cheap material. Windows are not sealed well. Electrical billing can go up to 500/600 doll...

Verified Resident 392245

Beautiful apartment and great ammentities. Disappointed by the noise level. There is loud machinery going all night. I wish I had known about the noise before moving in otherwise I would have selected another apartment.

Verified Resident 561207

It's been good so far. The front desk has been extremely helpful and accommodating. The community is a lot more quiet than I expected it to be and I thought I'd meet more neighbors but I have not. So far everything has been good

David Caudill

This building apparently has no trash room or dumpster. They do not depend on the city to pick up trash, but use a private company instead. This company leaves disgusting messes all over the sidewalk at least weekly - pictured is a pile of dirty diap...

Verified Resident 228591

The Morgan is a great place to live. We have been here for 3 years and haven't left because it feels like home to us! Like any building there's been changes and growing pains, which the staff here has been diligent to resolve in order to keep life at...

Verified Resident 553336

the location is good and very convenient, nearby the shoprite and BJ's. overall amenities and employees on the front desk are good. BUT, the floor in the apartment is fragile and so many scratches on it. Also because our apartment is north-face, it's...

Verified Resident 552417

It was great. People are nice. Good community. All the amendities are clean and new. The front desk seems very reliable and the people seem trustworthy so far. I would definitely recommend this building to other people. I do wish they kept the pool o...

Building management is an absolute disaster. My roommates and I have had repeated problems with being double charged for rent. Management applies a credit to the account, but charges in addition to the credit, leaving a perpetual credit.

Asif Billa

Nice community

Verified Resident 435430

Service has gone downhill since I moved in. Find some in maintenance staff uncaring and not nice, packages take too long to notify they've arrived (usually 8 hrs). Elevators still go down long lines at busiest times. Lack of ac in hallways. Noisy ven...

Verified Resident 525516

The leasing office staff and concierge staff at The Morgan are very friendly, efficient and professional. It feels like coming home to family at the end of each day. I really enjoy hanging out in the common area because of the quiet and diverse areas...

S Li

The apartment is super dusty (the is also part of the reason we moved out for health concern) because it's right next to 2 construction sites. The view was completely blocked by 90 columbus, and there is another high rise being built right now in bet...

Verified Resident 512681

Good, minus the 2 times that the fire department was called and the elevators weren't running. Also the issue regarding the maintenance teams handling furniture in the apartment, an item was moved without my knowledge and they removed it and didn't r...

Verified Resident 280992

Overall we've had a good experience. There have been some bumps in the road but it never felt like anything that couldn't be improved by management and building staff. I wish the finishing were higher quality to better sustain everyday use, but the p...

Verified Resident 453287

Every contact with apartment employees was wife is wheelchair bound. The staff responded immediately to help her- five stars. We live on the 28th floor and we felt very insecure when 2 elevators were disabled at the same time.That left one elevator t...

Verified Resident 436740

Love it. The front door and maintenance/cleaning staff are all super friendly and engaging any time you see them in the building. Building interior and exterior are always in great condition. Proximity to the path train and local restaurants/shops is...

Verified Resident 489223

Overall very happy nothing to complain about really. Good building love the appartement. Good common areas. Let's see how summer goes. Maybe a bigger gym ;). Elevators are a bit long to arrive sometimes but nothing too annoying.

Verified Resident 488071

Great move-in process. the house was clean when i moved in; the doorman and other staff is great. The amenities are great. Not much to complain about. The lease signing process was crumblesome and took longer than expected.

Verified Resident 482982

Living at the Morgan has been a wonderful experience. Great location. Courteous and attentive staff. Best location in Jersey City. The units are also larger then most of the luxury apartments we've checked out in JC

Verified Resident 476682

I've had a good experience with The Morgan due to their staff. The concierge are friendly and helpful. The apartment itself is large with lots of natural light and nice appliances and I haven't have a problem with noise. So far, so good!

Verified Resident 476437

Everyone is really friendly neighbors and building staff. The move in process was quick, organized and easy. Been here 2 weeks and our 2 year old is so happy with his new home and community. Traffic/sirens can be heard in the streets below and we are...

kcchen88

This building USED to be very good. The problems started around 6 months to a year ago when the staff and management completely changed and now there are huge problems. For example, the new staff at the front desk did not watch the packages resulting...

I never thought that a modern building could have such severe elevator problems but that is the case in this building. There are only 3 elevators that serve the whole building, which would be ok if all of them were working. Unfortunately the elevator...

Mike Reid

Nice new building with good amenities.

Verified Resident 462205

This building is fantastic! The leasing office, maintenance staff and concierges are extremely helpful. The building is very quiet, clean and has plenty of charm. I love the roofdeck that has two outdoor TVs, a pool and four grills. I can't wait to u...

Verified Resident 461800

Very satisfied with the apartment building overall. Great location; apartment is very spacious and the layout is great; front desk/concierge/maintenance are super helpful and friendly. Leasing office was very accommodating and detailed throughout the...

Verified Resident 454074

Really liked proximity to city, amenities, nearby restaurants / bars, safety of neighborhood, and overall value. Got a great deal by extending lease from 12-15mo. 2 weeks in and very happy so far. Staff is good and seems like a good fit for us.

Juliet Chen

We started reading reviews after putting in an application for a beautiful unit at The Morgan and got worried reading complaints about babies not being allowed in the pool. So I asked our leasing agent, in the same email we sent our paystubs, to have...

The leasing office will ONLY ask you to pay check, NEVER work.

Verified Resident 443723

we moved into The Morgan in early 2018, and has a seamless transition. The move in process was easy, they have a great staff and the maintenance crew is very accommodating to all requests/concerns. We would definitely recommend to anyone looking to m...

mlstone

I don't usually write reviews, but I felt it was important for anyone considering this building to know what they're getting into. I lived at The Morgan for two years, starting right when the building opened. Everything was great for the first year, ...

Verified Resident 436593

I wasn't really happy about the moving experience. No one told me anything about the moving procedure which caused I didn't get renter's insurance and PSEG confirmation on time. They made me call PSEG and insurance to get it sorted out while my mover...

Verified Resident 435458

Would never rent from Toll Brothers again. Terrible management, awful communication, and the building is run poorly. Multiple elevators always out of service, very noisy, can hear everything 23 floors ups.

Angela Yu

Bad leasing service，we successfully made an appointmemt with the staff and arrived on time，but nobody in leasing office at all！！！No idea how its managment system work，wont come again！！！

Verified Resident 427515

Horrible management and services provided, lack of communication. too busy throwing parties instead of fixing issues in the building and treating tenants well. The property manager is very rude and doesn't care tenants.

r.e.

The Morgan was a nice place to live when it first opened, but definitely better options in the area. Not worth the constant headaches that come with living there. The building has a lot of issues and the management is truly incompetent. The elevators...

Robert Ellis

The Morgan was a nice place to live when it first opened, but definitely better options in the area. Not worth the constant headaches that come with living there. The building has a lot of issues and the management is truly incompetent. The elevators...

Verified Resident 424999

The building is in a very convenient location. Nice furnishings and appliances, friendly staff, well maintained building. Some construction noise from across the street in the morning. The gym is kind of small with a few basic weight equipment.

Verified Resident 424693

We Just moved in a few days ago so we Cannot give any meaningful evaluation. If you try us at a later time we'd be more than happy to provide you with a complete and thorough objective evaluation at that time.

Verified Resident 422790

Overall goodd experience.................................................

Verified Resident 417439

Great staff! Everyone was so helpful in the move-in and getting us settled. The building is very dog friendly and the staff went out of their way in helping our 12 year old lab get comfortable riding the elevator.

Verified Resident 408745

- There has been too much construction going on near the building since I've moved in. - No fans in the bathroom ceiling. - Neighbor's cooking smells always enter my apartment. - No bug screens on windows. - Elevators are always crowded and take too ...

Alex

The worst management i've ever seen, the most unprofessional stuff in town, even after the lease, it took me forever to get my security deposit back. I am tired dealing with these people. Avoid them.

Anonymous

Nice size apt and good location near PATH. BUT construction and appliances are cheap especially for price you pay. Constant water issues and ventilation problems, smells and noise from everywhere and management does nothing, unable or unwilling to he...

Verified Resident 396541

minimum of 200 character is ridiculous. minimum of 200 character is ridiculous. minimum of 200 character is ridiculous. minimum of 200 character is ridiculous. minimum of 200 character is ridiculous. minimum of 200 character is ridiculous.

Verified Resident 389704

Nice place to live. Near the path station, convenient store, downtown of Jersey City, etc. I would highly recommend my friend to join this community. Ready to explore life here. hope to have a wonderful experience.

Verified Resident 359503

Pros: The Morgan has new units and is in a good location as it's 2 min from Grove St PATH. The building has a very nice staff and the common / outdoor space is well done. Cons: Ongoing construction at 90 Columbus and 10 Provost make it noisy during t...

Athena L

Worst management ever. Have to wait in lines for elevators during busy hours & weekends.(only 3 elevators go up above 12th flr, one of them is used for move-ins or out, the other goes down often) Definitely not baby friendly. They don't tell you befo...

Verified Resident 319708

Good facility terrible management team.Good facility terrible management team.Good facility terrible management team.Good facility terrible management team.Good facility terrible management team.Good facility terrible management team.

Anonymous

Stay away! Terrrible management, lived there for a year and couldn't wait to leave. They raised rent (to a ridiculous rate), acted in an unprofessional manner towards residents, and took nearly 3 months to repay deposit. Building looks great, but the...

Vivienne Cui

Worst management I have ever seen. They only care about money and made many ridiculous rules like people can't moving in and out on weekend. Come on. Make no sense.

Verified Resident 384122

Just moved in, but definitely appears to be a popular place for young (under 35) residents with dogs. The building is soundproofed well, however, so pretty quiet. Common areas are well-maintained and the front desk is friendly.

Anonymous

The Morgan at Provost is my biggest disappointment in Jersey city. It might be new and look nice, but has some very big issues that make say to everyone to look elsewhere: 1) management is a disaster - really rude property manager, and also completel...

Nishant Shah

Great building to live

Verified Resident 275193

we like it very much, Everyone on the staff has been helpful and courteous. Maintenance crews have been responsive and cooperative with scheduling work or answering questions with regards to the work to be performed.

Anonymous

Do NOT move here: The only good thing about this property is that the tenants are friendly, respectful, and considerate... 1) Poorly managed property: The managing staff needs to improve and take accountability of their actions. There was a large the...

Kluger Typ

Ausstattung gut, aber definitiv Preis Leistung stimmt nicht!!

Verified Resident 371712

I can not stand living here. Management is awful, front staff lies (tells residents that the large generator on pool deck is a bath house), mail room always smells fowl, management fired the good employees, amenities are not good compared to other lo...

Anonymous

Run far far away from this place. The new manager is extremely unprofessional, rude and does not know how to talk to people. Every time you want to discuss something with her she doesn't want to be bothered. She is so unprofessional that she got into...

Verified Resident 365467

Just steps from the PATH and great bars, restaurants and shopping in the area. The apartments are great and the common facilities fantastic. The property is well maintained but the maintenance crew is busy so it may take days for some issues to be fi...

I don't recommend this building. We have lived here for about a year and the management has gotten worse and construction is not good. We moved in when the unit was brand new and since then we've had two air condition units break, multiple light bulb...

Anonymous

I would not recommend this apartment community. My husband and I have lived here for over a year and it has gotten much worse with the new manager, Jennifer. The pool area doesn't have nearly enough chairs for everyone, the front desk staff is overwh...

Verified Resident 359035

The leasing office recently changed the property manager. The property manager is the rudest person I've encountered. She and others in the leasing office have no customer services skills and interrupt you when you call to ask a question. One of the ...

Tony

This building doesn't provide lease contract to resident after the resident signed. Leasing office treat resident as air after clients become residents.

Verified Resident 357752

Really like the building and apartment, but they need to hire a full time staff member for packages alone. There is often no one at the front desk to receive guests/security reasons and it's because they're in the back dealing with packages. Also, wh...

Ophir Haim

Families beware! Not a family friendly building!

beasy69

I currently live at the Morgan and would not recommend it to anyone. The primary reason is that management is rude, incompetent and generally unresponsive. They are remarkably unprofessional towards tenants that pay a large amount to live here. The e...

Horrible management and treatment of residents. No regard to the community of residents and what people care about. Management does not care to even listen to people. Typical wait for elevators is 5-10 minutes during rush hour. Much better options ne...

Anonymous

Like many other residents, I moved to the building when i was pregnant. When we took a tour, we were pretty happy with the apartment & how it "appeared" to be a kid friendly place. We ended up extending our lease for 2 years. I was looking forward to...

Anonymous

Initially I enjoyed living here, but in the past few months coinciding with Management changes, the building has changed and is no longer a place I can recommend living in. Management is completely unprofessional and refuses to listen to its resident...

Jberryman

Unfortunately, the management change at the Morgan has had an extremely negative impact on the inclusion of families. We were banned from the pool as a young family who moved from Manhattan for things like amenities and starting a family in Jersey Ci...

Red Dacquel

Nice spot. Great views. Sweet amenities for residents.

Verified Resident 351537

Great building, friendly staff, wonderful apartments and amenities, and the perfect location--I really could not ask for a more complete living situation! At first I was daunted about the commute into Manhattan, but the proximity and ease of using th...

Verified Resident 350733

One of the reasons why I chose to move into this building the common area is very clean and well maintained. The staff is very professional. The building is also very close to the Path train which is a plus

Verified Resident 348996

The admin management is poor. People is accused of being "delinquent" for missing documents, while they were diligently given at the correct time and then lost from the admin team. Clients need to remember to the admin team they didn't pay yet some s...

Anonymous

Horrible attitudes in the office. Both the Property Manager and Assistant Property Manager are just so unpleasant to deal with. I don't know how a company can be so willing to keep people that treat paying residents like dirt. Whenever there is an is...

Verified Resident 318051

Have been living in The Morgan since the beginning of this year (2017) and quite enjoy it. It has a good community feel versus other places I have lived. I think the service level could be increased somewhat though; e.g. the frequency at which garbag...

Verified Resident 327039

This is a solid apartment building, no complaints at all that I can think of. Well run with very friendly and professional employees. The pool is usually crowded in the summer, but I don't recall ever not being able to get a pool chair. Gym is decent...

Verified Resident 314672

All staff have been incredibly helpful and made our move to The Morgan smooth. They were readily available throughout the week, so they were able to accommodate our work schedule during the week. Staff is also very responsive and always answer quickl...

Verified Resident 313161

It was great It was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was greatIt was great

Anonymous

Luxury rental or dog kennel? I stopped by the office the other day to discuss an issue I was having and all I saw was the two managers too busy playing with their dogs in the office. I mean really Toll Brothers is this how all your offices are run! W...

Verified Resident 306526

Building is clean, well-run, great amenities, responsive staff. They hold events for the whole building every so often which is nice. Can't beat the location. If I had to do it over, I'd move in again

Verified Resident 306529

Leasing department was great. Very knowledgeable and helpful . The actual moving- in was easy. Pull in loading dock, ramp to reserved elevator and direct to floor. The building amenities are the best I have seen yet in 4 years of looking

Verified Resident 250915

Good Nice community Good access to the city of new York via path Very clean city Diverse city Near by construction sucks, blocking views which is very unfortunate. Once view is gone will need more incentive to stay etc

Verified Resident 286402

Overall a great building with nice amenities and a good location (once the construction is complete). However, we have recently had a baby girl and the smoke that enters our apartment makes our current unit inhabitable. In the state of NJ it is illeg...

Verified Resident 283568

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Verified Resident 273833

So far not great. Customer service has taken a back seat. No one cares when occupancy rates are high. Mkt downturns residents will have bad reviews. Will be extra difficult to rent w/ that backdrop. Serve right the first time. Bad experience so far.

Verified Resident 269973

Great community to reside. Friendly staff. Amenities make the building more exciting to live in. Ease of access to restaurants, bars, nightlife, transportation into NYC is absolutely amazing and make life much more fun. Clean interior !!

Verified Resident 268511

The building is beautiful and the amenities are world class. The building could use about 2 more elevator banks, as there is congestion during rush hour. The office staff are a bit unresponsive when it comes to non-lease matters. For instance, it too...

Verified Resident 235361

We love it here at 160 Morgan St. in Jersey City. All the staff within the building and on the sales and managements teams has been extremely helpful and friendly. We really feel like it's a community. Our only complaint is Toll Bros. using empty apa...

Verified Resident 267500

So far my 2 months within the community has been very pleasant. The staff are very courteous and bldg amenties are great. Location is perfect for commuting to NYC. Very happy I moved here and would recommend to friends and others within the area.

Verified Resident 265289

So far, our experience has been wonderful. Very friendly staff and fellow residents. The facilities are very up-to-date and the amenities make the experience luxurious and fun. I appreciate the professionalism and friendliness of Tarique, in particul...

Verified Resident 264735

We have only been here for a week, but so far, the amenities, area around us, and building itself are wonderful. So content! The library, pub, pool, gym, and grilling areas are amazing. The view is gorgeous. And everything is so clean and new. We lov...

Kelly Meade

Very nice layout with awesome amenities.

Verified Resident 257269

People here are super nice. Also the management staff is very helpful and friendly. Satisfied with the apartment facilities as well. Used the pool couple of times and it worked all fine. Gym is always not busy and possible to use everything.

Vengata Subramanian

Its very near to Path station. Easy to move anywhere. Nice area with all amenities.

Verified Resident 255956

no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comment...

Verified Resident 250959

A beautiful apartment and building. Easy commute to NYC. Great access to restaurants and shops. Disappointed in the speed and responsiveness of maintenance, the building is new we did not expect to have issues and at least would like them resolved qu...

裴力

Bright Side : Very helpful concierge and leasing office worker (Tarique for me). Whole view of the Jersey City. Great indoor washer and dryer!

Verified Resident 250310

Views are incredible but windows are constructed in a way that generates a whistling noise when closed and when there is a strong wind. This whistling keeps me up at night. Earplugs help a little but are uncomfortable. Otherwise, nice building.

Verified Resident 248658

Its a beautiful building with awesome amenities. Not cheap but that also means that the quality of the apartments amenities are not cheap! Kohler faucets, frigidaire appliances, solid beautiful counter tops. I'm very happy with my actual apartment an...

Stella Wang

The worst leasing office I've been to. We made appointment to check out the apartment after work on Thursday, which they were supposed to be open till 8pm. But when we got there, the leasing office was closed! Without any notification to us, I just w...

Verified Resident 242395

Strongly recommend The Morgan to apartment seekers. Staff is attentive. Maintenance team is responsive and often help outside of their standard work orders. Management staff is friendly and often go above & beyond to please tenants. Highly recommend.

Verified Resident 241310

Very new, still trying to form an identity. But, quality building, and residents seem active and quality also. I think they need to improve the perks a bit, and some of the staff needs improvement from a service perspective and organization perspecti...

Verified Resident 241681

My experience at The Morgan has been wonderful so far! The building is clean, modern, and fresh. Amenities are amazing and everyone here has been extremely helpful. We are new to the area, but we can't wait to continue to explore. There is a wonderfu...

Verified Resident 240205

Very happy with the unit, facilities, staff and all around experience. So far, my wife and I have no real complaints. Living half a block to the path station is amazing. Everything is brand new and we are the first people to ever live in our unit.

Verified Resident 236179

So far its been great here. Building is nice, staff is nice. great location. parking is convenient. The building's safety measures are great. Area is up and coming so I expect a lot more in the next 2 years . Walls in parts are a bit thin, but we wil...

Verified Resident 235270

We are very familiar with the area having lived here 8 years.. made the decision to move from our old building and looked at every possible option and building within a few block radius. If you want to be in JC, this building is top notch. Great staf...

Verified Resident 235556

I haven't been a renter for 15 years but love being one right now because the quality of living and service from The Morgan in Jersey City. I'd highly recommend to anyone. The apartment is finely built, topline rental quality around here. The service...

Verified Resident 234246

Apartment is in a great location next to PATH and is within close walking of restaurants and shops. Amenities are very nice and well planned out. The layout of the apartment is good and well thought out. I would recommend the apartment to a friend.

Anonymous

Total bait and switch! The leasing agents will promise you the world but you had better get that in writing and have a lawyer on retainer. The pub is a nice selling point but they fail to let you know that they kick you out of it at 10 pm like some v...

Verified Resident 228304

I have had a good experience with staff, but not great experience with overall move-in. For a brand new building, I would imagine this would have been completely move in ready. There were a number of areas that were unfinished. The staff is great tho...

Verified Resident 222809

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