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Ratings & Reviews

Here's what our residents and prospects are saying.

2024-11-13  

Great staff. Maintenance is very responsive, quick and does a great job. Everyone is friendly. All work hard to keep common areas clean and beautiful.

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Dave

2024-11-13  

Great staff. Maintenance is very responsive, quick and does a great job. Everyone is friendly. All work hard to keep common areas clean and beautiful.

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Malgorzata

2024-11-04  

Move in was a breeze thanks to Nani and all the preparations she did ahead of time! I am happy to be back with Bozzuto! Looking forward to the living experience at Magnolia Residences :)

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Nikki

2024-10-21  

Very helpful friendly person at the front desk. She has been kind when I have questions! The people who work here are nice and smiling all the time!

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2024-10-11  

We are in Year 4 at the Magnolia. We live residing here. Overall, Our experience has been quite satisfying. Great living especially with the renovations!

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Angelique

2024-10-11  

We are in Year 4 at the Magnolia. We live residing here. Overall, Our experience has been quite satisfying. Great living especially with the renovations!

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2024-09-28  

Its only been my first day but staff and maintenance have already been so helpful and responsive. my apartment is beautiful and updated with lots of natural light. I’m beautiful finishes. with the amenities spaces are gorgeous, and I fully plan to ...

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Keira

2024-09-28  

Its only been my first day but staff and maintenance have already been so helpful and responsive. my apartment is beautiful and updated with lots of natural light. I’m beautiful finishes. with the amenities spaces are gorgeous, and I fully plan to ...

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Rebecca

2024-09-13  

Good layout for the 1 bed/bath, the large balcony, and lots of great morning light. Building has great updated amenities and friendly staff.

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2024-08-28  

The payment system needs to be improve. The maintenance is good and people are nice. New amenities (pool, gym...etc) are very nice. The apartment price is however too high.

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2024-08-28  

So far, so good. I moved in less than a week ago and it has been a nice transition. The leasing office and concierge have been so helpful and supportive.

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Sheila

2024-08-28  

So far, so good. I moved in less than a week ago and it has been a nice transition. The leasing office and concierge have been so helpful and supportive.

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Charlotte

2024-08-28  

The payment system needs to be improve. The maintenance is good and people are nice. New amenities (pool, gym...etc) are very nice. The apartment price is however too high.

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Rahwa Moon

2024-08-15   Google

Nani was AMAZING ! She was extremely knowledgeable, attentive & responsive when asking all the questions! She is such a joy to have here at Magnolia! I thoroughly enjoyed the tour she gave, she made the leasing process as smooth and as stress free as...

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2024-08-03  

Unlike other communities, our management group is approachable, friendly and ready to assist to resolve, answer any questions and take care in resolving your issues timeously

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Norman

2024-08-03  

Unlike other communities, our management group is approachable, friendly and ready to assist to resolve, answer any questions and take care in resolving your issues timeously

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2024-08-01  

I love the location, and I've found the Magnolia to be a wonderful place to live. Good and caring management and concierge team, maintenance team is great, and overall the people and the community are friendly. I love that I can walk out the back and...

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2024-08-01  

Literally Nicest and warmest community. I love the establishment so much , it’s calming no trouble or no chaos at all , Everyone is so polite and sweet.

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Aisha

2024-08-01  

I love the location, and I've found the Magnolia to be a wonderful place to live. Good and caring management and concierge team, maintenance team is great, and overall the people and the community are friendly. I love that I can walk out the back and...

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Emmely

2024-08-01  

Literally Nicest and warmest community. I love the establishment so much , it’s calming no trouble or no chaos at all , Everyone is so polite and sweet.

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2024-07-31  

the building management is good but having more than 6 months renovation was so hard , too much noises. the elevators always are having problem.

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Nurieh

2024-07-31  

the building management is good but having more than 6 months renovation was so hard , too much noises. the elevators always are having problem.

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2024-07-24  

The construction taking too long. However, the experience overall is pretty good. The location is very nice, near 270&495 high way (A little bit noisy though)and metro station.

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Anzhi

2024-07-24  

The construction taking too long. However, the experience overall is pretty good. The location is very nice, near 270&495 high way (A little bit noisy though)and metro station.

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Paul Becker

2024-07-17   Google

Avoid. Everything is done as cheaply as possible. Water damage to a hallway wall and they repaint half the wall. Stained carpets not cleaned. Past two weeks elevators have been down and water turned off multiple times. If it wasn't such a pain to mov...

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Allison

2024-07-17  

Overall, living here has been great! I hesitate to give 5 full stars due to all the construction blocking off access to amenities & causing noise for much of the past 6 months, but it should be ending soon!

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Anonymous

2024-07-15  

We have been at The Magnolia (previously Grosvenor Tower) for 1.5 years, and are so grateful to Monzoma for all of his maintenance expertise and assistance throughout our stay. Monzoma is efficient and thorough; he always goes above and beyond to fix...

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Hannah Kim

2024-07-15   Google

Staff kudos from current resident at The Magnolia: We are so grateful to Monzoma for all of his maintenance expertise and assistance throughout our stay. Monzoma is efficient and thorough; he always goes above and beyond to fix the issue at hand comp...

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2024-07-06  

We are loving the new upgrades & additions to the building. We anxiously await the new work out room & the use of the bike room. Our experience at the Magnolia is wonderful!

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Angelique

2024-07-06  

We are loving the new upgrades & additions to the building. We anxiously await the new work out room & the use of the bike room. Our experience at the Magnolia is wonderful!

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Robert

2024-07-05  

Everyone was very helpful and friendly in helping with the move/ move in. The amenities are great and the atmosphere at the Magnolia is great.

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2024-06-14  

Love Magnolia, great place to live, the surroundings are beautiful and safe. The concierges are very nice and helpful! However the temporary staff seems a little lost and distant during their shift. Leasing office staff is very nice too! They help me...

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Neema Kian

2024-06-14   Google

Manzama is absolutely fantastic! He was super helpful addressing different concerns. Very friendly, attentive, and accommodating. Thanks!!

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Maria

2024-06-14  

Love Magnolia, great place to live, the surroundings are beautiful and safe. The concierges are very nice and helpful! However the temporary staff seems a little lost and distant during their shift. Leasing office staff is very nice too! They help me...

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2024-06-13  

Great building, friendly residents who have lived year for 10 years. The leasing office has been very responsive so far. I just moved in and they helped make the transition smooth

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Maya

2024-06-13  

Great building, friendly residents who have lived year for 10+ years. The leasing office has been very responsive so far. I just moved in and they helped make the transition smooth

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2024-05-29  

I’m so happy and thankful for my new place. Nani was amazing in making things work. The management folks are super friendly and kind. This is so far the happiest place I’ve ever lived in.

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Luisa

2024-05-29  

I’m so happy and thankful for my new place. Nani was amazing in making things work. The management folks are super friendly and kind. This is so far the happiest place I’ve ever lived in.

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Anonymous

2024-04-26  

Random water shutoffs, without prior notice, and delay/ negligence in addressing these issues. The only thing they have done after taking over management is to increase the rent to exorbitant prices, especially considering the shitshow they have caus...

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Norman

2024-04-25  

Went well, very helpful. Two major issues incurred after the leasing office closed, 1, the A/C is not working, message says not available, 2, the code for entering the building does not work.

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Brie W.

2024-04-23   Google

Nani was terrific. She is a very knowledgeable leasing consultant. She made the tours fun and she is super personable. I hate apartment shopping but this was an overall positive experience. She helped us envision a future here and made us feel at hom...

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Matt Whiteman

2024-04-05   Google

Living here was a nightmare and I'm so glad to be gone. The previous management (Avalon) ran the building into the ground, failing to do even the most basic maintenance and staffing. Bozzuto took over and fixed some things which started off promising...

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2024-04-03  

What I like about our building most is the location, the building is surrounded by greens, trees, lake, creek and 3 min walk to the metro, you will see ducks, rabbits, beautiful birds, tortules .it’s a very safe and family friendly place, with grea...

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Rouhina

2024-04-03  

What I like about our building most is the location, the building is surrounded by greens, trees, lake, creek and 3 min walk to the metro, you will see ducks, rabbits, beautiful birds, tortules .it’s a very safe and family friendly place, with grea...

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2024-03-27  

We are excited about the awesome upgrades to our building. We love living here & appreciate the wonderful customer service. Kudos to Bozzuto. You rock!

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2024-03-27  

Everyone has been so nice and helpful. Had a few problems when i moved in but the leasing office has been so accommodating. I wish i knew when the conceirge 's work times were because there are many times though out the weekday that no one is there.

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Angelique

2024-03-27  

We are excited about the awesome upgrades to our building. We love living here & appreciate the wonderful customer service. Kudos to Bozzuto. You rock!

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Kimberly

2024-03-27  

Everyone has been so nice and helpful. Had a few problems when i moved in but the leasing office has been so accommodating. I wish i knew when the conceirge 's work times were because there are many times though out the weekday that no one is there.

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2024-02-22  

There has been hammering & drilling above us since October, maintenance has come into our apartment several times without notice or permission & have left several messes in our apartment. They took out the drywall in our bathroom with informing us & ...

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2024-01-31  

The management, staff and maintenance team do a terrific job making our stay here pleasant and comfortable. They are friendly and professional at the same time, and make Magnolia a pleasure to live here!!

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Robert Koenig

2024-01-31   Google

The Magnolia apartment is a wonderful place to live and is managed and cared for by a terrific staff and maintenance team!!

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Robert

2024-01-31  

The management, staff and maintenance team do a terrific job making our stay here pleasant and comfortable. They are friendly and professional at the same time, and make Magnolia a pleasure to live here!!

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Anonymous

2024-01-30  

The new management is renovating & completely ignoring the people who actually live here. It's been months of random water shut-offs, incompetent & slimy management, constant hammering & drilling, they frequently come into our apartment without permi...

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Manuel Alejandro

2024-01-30  

The staff are super nice and everything is always clean, that’s good for family, however the remodeling process is taking a lot of time and this a problem for people that want to make exercises, just to give and example.

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Divya Natur Madchen

2024-01-29   Google

Very good management team and the apartments are beautiful and the neighborhood feels safe

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Maira

2024-01-26  

We just moved in a few days ago. The place is great but they double booked the freight elevator during our move and had to wait 2 hours after our reservation time.

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2024-01-21  

So far so good, just moved in. Very light apartment with a lot of space. Staff was very nice during the moving and made it very easy and smooth.

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Charlotte

2024-01-21  

So far so good, just moved in. Very light apartment with a lot of space. Staff was very nice during the moving and made it very easy and smooth.

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2024-01-15  

So far, so good. The only hiccup was that I was hoping to use the Gym but it will be under renovation for 4 months. The temp gym very limited.

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Amir

2024-01-15  

So far, so good. The only hiccup was that I was hoping to use the Gym but it will be under renovation for 4 months. The temp gym very limited.

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Patrick

2024-01-09  

Me and my fiancé have enjoyed our time here for the past year and a half. We look forward to seeing what the building looks like after renovations

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2024-01-05  

Noisy construction work no one asked for, lack of communication, broken elevators, crazy rent hikes, dismissive management. Fabulous neighborhood though, lots of nature they have not managed to cut down yet.

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Carolina

2024-01-05  

Noisy construction work no one asked for, lack of communication, broken elevators, crazy rent hikes, dismissive management. Fabulous neighborhood though, lots of nature they have not managed to cut down yet.

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Apoorva

2024-01-03  

I am not sure yet. The concierge hours have reduced, which is definitely an inconvenience, even though you are, for some reason, advertising a 24 hour concierge service. The carts need to be checked out by the concierge, which was good before there w...

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2023-12-31  

Having lived here for 10 years, trust me when I say you do not want to live here. When I first came, it was a wonderful place. Since then, it has gone downhill. The previous management began neglecting the property, the tiny management office was pra...

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Anonymous

2023-12-31  

Having lived here for 10 years, trust me when I say you do not want to live here. When I first came, it was a wonderful place. Since then, it has gone downhill. The previous management began neglecting the property, the tiny management office was pra...

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Maya

2023-12-31  

Having lived here for 10 years, trust me when I say you do not want to live here. When I first came, it was a wonderful place. Since then, it has gone downhill. The previous management began neglecting the property, the tiny management office was pra...

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2023-12-30  

It's been a less-than-exciting move-in experience. The service elevator was down, which is whatever, but we weren't told until the evening before the move. It cost an extra hour of move time with the moving company because of the outage, with no abil...

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2023-12-30  

Neighborhood is very beautiful and staffs are kind, but our first day was terrible , renovation was not complete and bathroom was very dirty.

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Joshua

2023-12-30  

It's been a less-than-exciting move-in experience. The service elevator was down, which is whatever, but we weren't told until the evening before the move. It cost an extra hour of move time with the moving company because of the outage, with no abil...

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Maryam

2023-12-30  

Neighborhood is very beautiful and staffs are kind, but our first day was terrible , renovation was not complete and bathroom was very dirty.

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2023-12-28  

Excellent place to live. They are always quick to fix any issue that may come up. It is a quick walk to the Grosvenor-Strathmore Metro station through a lovely park.

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Samuel

2023-12-28  

Excellent place to live. They are always quick to fix any issue that may come up. It is a quick walk to the Grosvenor-Strathmore Metro station through a lovely park.

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2023-12-20  

I have no complaints! The concierge is always friendly and helpful and maintenance is quick to fix things. Building is quiet, I almost never hear neighbors.

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Katherine

2023-12-20  

I have no complaints! The concierge is always friendly and helpful and maintenance is quick to fix things. Building is quiet, I almost never hear neighbors.

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Angelique

2023-12-02  

We are enjoying our residence. Whenever we have a problem, it is immediately addressed. We like the new name & look forward to enjoying the renovated foyer. Kudos to Bozzuto!

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Ross

2023-12-02  

Due to a death in my family I have had to move. A family member recommended this place. I have to get used to living in an apartment building as opposed to a house. So far, I am doing Ok. I like having my own washer and dryer in the unit. I like the ...

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Lissa Tatiana

2023-12-01   Google

I have been living here at Avalon Grosvenor for almost a year. I really enjoy the community. The best part of living here is the concierge Michael DaCosta. She is extremely attentive and helpful to the every need of the tenants as well as the pets. T...

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Lisa

2023-11-28  

If ever I need Maintenance on my apt, it doesn’t take them long to fix the problem. The concierge and the leasing consultants are very helpful. They listen to your needs and take care of them asap.

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Riley Windley (Riley)

2023-11-17   Google

Positives: There is a coffee machine in the lobby so you can always have a cup They do a cute pet of the month every month- my cat got to have his picture everywhere and it really made my day. I also can't personally have a dog so it was fun to see a...

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Jean-François EYRAUD

2023-11-07   Google

Ensemble de logements ou il fait bon à vivre. À recommander si vous devez séjourner plusieurs mois sur place. Il y a des espaces verts magnifiquements entretenus ainsi qu'un plan d'eau. À recommander

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Barbara

2023-10-30  

We are pleased with our choice to call home. The staff continues to provide too notch service. From the leasing agent to the maintenance staff.

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Rouhina

2023-10-25  

It’s a Peaceful, friendly, clean, modern, welcoming, building in a beautiful neighbourhood with respectful residence, I love it here and I’m so happy we found this place.

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Setareh

2023-10-23  

We love this beautiful place! The staff here is so lovely and personable! We have been very happy so far. Such a beautiful and convenient location as well.

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setareh shahidi

2023-10-20   Google

We had the pleasure of having Manzama helping us out with a few things in our unit today and he was extremely helpful and an absolute delight!

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M. Scott

2023-10-04  

Moving in was made easy with the dedicated freight elevator and cart with rollers. Love the market grocery store next door. Would like to see an exercise bike more like a road bike in the fitness room.

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Minaj

2023-09-20  

I just moved into the building. I have had a good experience residing here till now. The concierge is friendly and the staff keeps the premise very clean. :)

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Carolina

2023-09-03  

Bozzuto has managed to mess everything up: I have no hot water, bbqs rarely work, pool is a filthy mess, constant ‘renovation’ noise, RUDE and useless staff, and they have the GALL to call it a luxury building. Do your job: listen to the resident...

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Nancy

2023-08-31  

I’m really enjoying my apartment here. I do wish they would hire more cleaning folks or maintenance folks. Just the little things like scuff marks on walls or dirty carpets can be a bit off putting.

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Avani

2023-08-31  

Living here is great! The community is beautiful and quiet, and the people are always very nice. I love seeing all of the pets of the month.

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Angelique

2023-08-31  

We love the cleanliness of our apartment building & the prompt response to our needs. Management cares about our overall well being & that’s a beautiful thing.

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Bruce

2023-08-30  

I recently moved to a luxury apartment. There were some issues with the appliances but the rental office and the maintenance crew (Nataliya, Matt, and Massama) were all great. Now I'm all move in and feeling at home!

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William

2023-08-20  

Nice community, water distributions and elevator issues. The renovation to unit look nice. Grounds well kept. Close to public transportation

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Max

2023-08-18  

The process has been quite good so far. Thanks! The staff has been helpful and responsive. We are greatly looking forward to moving in. I’m hopeful move-in day will be a success.

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Allyson

2023-08-01  

I moved in recently and there were some bumps in the road (reserving the elevator and repairs needed in the unit) but management has been very responsive and has made the stressful process of moving relatively smooth. I’m excited to see the continu...

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Anonymous

2023-07-31  

We had high hopes when Bozzuto took over from the previous management company last year and started fixing some of the numerous problems within the building. This year though, they have shown their true colors. Rents are being increased on everyone f...

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Makayla

2023-07-30  

It has been great! The apartment is beautiful and spacious. We simply had a few hiccups upon moving in, such as our stove not working, a leak under our kitchen sink, and no mirrors. However, your team has quickly resolved these which I greatly apprec...

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Maya

2023-07-29  

I am very disappointed with the current management. After many grandiose promises, they have delivered on none of them. I tried to be understanding, but they just lied to my face, ignored my requests, were rude, left me without hot water…the pool i...

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Margaret

2023-07-28  

I love living here! The only reason I didn’t give 5 stars is because of the price raises. Unfortunately, since the single units got renovated they’re out of my price range so I’ll have to leave at the end of my lease since I won’t have a room...

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Bexy B

2023-07-17   Google

I lived here for two years and can honestly say this was the best apartment complex I have ever lived in. Never had an issue with pests or noise. The worst we ever dealt with were some A/C issues, and those were fixed within a matter of days (and the...

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Katherine

2023-07-13  

I enjoy living here. The building is quiet and I rarely hear any noise from neighbors. The management company is cooperative and helpful as well.

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Tracey

2023-07-13  

Everyone at the concierge desk is wonderful. The apartment is comfortable (still have a lot of unpacking and organizing to do). Access to and from the car isn't easy. It would be helpful if we had a sticker on our car that opens the garage door (my d...

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Alexander

2023-06-30  

Staff is very friendly. Maintenance is prompt an courteous. The highway noise on the upper floors is a little loud but the windows do a good job of shutting it out.

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Hannah

2023-06-30  

The outfittings of the apartment are old and breaking down (lots of leaks and other unfun discoveries each month) but the staff more than makes up for it with their responsiveness and willingness to help. Love the staff, neighborhood, and the bones o...

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Dulan

2023-06-29  

Great environment, good amenities. A little bit more communication when it comes to when renovations occur but if that's the worst thing I can deal.

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Andrea

2023-06-10  

It really depends the building wasn’t that great and the amenities were subpar. front desk and maintenance were always amazing and sweet! Rosie would talk to you for hours

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michael bordenick

2023-06-06   Google

Orlando the Concierge was so helpful when I needed to print a few documents last minute.

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Nathan

2023-05-24  

The support from the staff has been fantastic! It is also such a welcoming community. The area surrounding the building is such a nice place to walk your dog, which is a huge pro for me. Really like it here!

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Angelique

2023-05-20  

We are happy residents at Grosvenor Tower. We have lived here almost 3 years. The staff is friendly & supportive, the building stays clean, & our service needs are met expeditiously.

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Amy

2023-05-20  

Moving in has been smooth and easy so far! Everyone we have met has been kind and helpful. The property is beautiful and we are so happy with our new apartment.

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Avani

2023-05-15  

I really enjoy living here! The space is quiet, safe, and clean. The response to maintenance requests is quick, and the concierges are always so nice and friendly. I can't think of anything else I would need!

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Qinyang

2023-05-14  

i love this place!it has beautiful natural view and friendly staff!the rent is still friendly in DC area. I hope our rent won't increase next year!

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Selen

2023-05-14  

All the management and maintenance staff are so nice and helpful. I am happy to live here. The only problem I think of is the leasing office, it is difficult to get an appointment with them. I wanted to discuss my options to change my apartment, howe...

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Evangelos

2023-05-09  

For me being a foreign resident is perfect. The location is wonderfull, the builging is old but i like it. The only drowback is the rent which is very high and i can't afford it.

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Berfin

2023-05-08  

I enjoy living in this residence. I haven’t experience anything that would bother me. So I can give 5 points for the rating. Thank you. Best, Berfin

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Bruce

2023-05-06  

It has been a year since Bozzuto began their management here. While there has been a noticeble improvement in the uptime of the elevators, I have not seen the significant improvement in my lifestyle that was initially promised. There has been no remo...

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Samar

2023-05-05  

It's been great living here. The maintenance staff is prompt with their work and comes soon after creating a ticket. The rent increase could've been smaller given that there's never been a whole month with all 3 elevators working at the same time and...

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Narcisse

2023-05-02  

Building staff are very attentive and issues get resolved quickly. The engineering staff are polite and skilled. I am looking forward to the upgrade plans.

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Pradeepkumar

2023-05-01  

Pros are Security is good , Nice surroundings, Very convienient location. Easy access to public transport. Very calm and reserved community.

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Marvin

2023-04-30  

Great location, building is getting old, needs work in apartments to keep them up. Staff OK, maintenance people appear very good. Building recently sold and have new owners now.

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Ashley

2023-04-27  

We have been at Grosvenor Tower for a few weeks and so far, we love where we live. The area is safe and calm. The management team is responsive. The only reason I did not give the full 5 stars is due to some of the aesthetics in the shared hallway sp...

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Patrick

2023-04-27  

Great community. Happy to be hear! They’ve really done a great job maintaining the place and they help residents feel at home. I have really enjoyed my experience

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Drew

2023-04-27  

We love it here! The location is perfect - and the current pricing is great for what we’re getting! We couldn’t be happier with our experience after other horror stories in the area.

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Carolina

2023-04-27  

The recurring hot water problems were not so fun and took long to repair. We have yet to see improvements, but we are looking forward to seeing Bozzuto’s plans take effect.

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Maya

2023-04-27  

Though there have been few visible positive changes for me since Bozzuto arrived, I can tell they have big plans. I am sure they are working hard and look forward to seeing their work come to fruition. I will say that the persistent weed and cigarett...

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Nick

2023-04-25  

Generally speaking we are very satisfied but there is need for improvement; particularly in water supply. In addition to frequent repair by the building water system, we have to let hot water ron for 15 min before it becomes hot enough to be able to ...

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Carly

2023-04-24  

The staff at Grosvenor Tower provides quick, friendly, and responsive service. The building is very well run. I love the layout and location of my apartment.

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Roslyn

2023-04-23  

A major change since Avalon. The staff and maintenance are very prompt and friendly. I just wish they would renew the lobby and carpets throughout the public area.

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Matthew

2023-04-18  

They are a big improvement over the previous management company. Between doing preventative maintenance and starting the process of modernizing the building there doing great

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Bailey

2023-04-18  

Overall, I think the experience with Bozzuto as management here has been good. I don't find their communication to be as good as previous management. Often times I find things broken for days before management sends out any communication regarding th...

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Jessica Miller

2023-03-22   Google

Lived here for two years up until recently. Owners changed while I was living there and the new management and owners worked really hard to fix everything that the previous management had neglected. They've recently started going a little crazy with ...

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L. La Mar Adams

2023-02-16   Google

Repairs and utility problems are processed quickly and in a very excellent manner. The staff & workers are very help, friendly & kind.

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John Desautels

2023-02-15   Google

I enjoy living here. There have been a few problems but management works quickly to correct. The Maintenance team do a great job. I do get tired of having to smell other residents smoking dope.

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Neal Siskin

2023-02-15   Google

My wife and I have been living here since March of 2013. We enjoyed the building, location and neighbors right from the start. My wife commutes to DC on a daily basis. We are a five minute walk to the Metro and the walk is a scenic route through Gros...

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Anonymous

2023-01-23  

My mom and I have lived here before and after new management bought the building. They are fast to answer maintenance requests and keep the building clean. The front desk staff are all very friendly and seem to know some of the residents well. The bu...

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Carly Authement

2022-12-26   Google

I love it here. It's a clean, quiet, nice location. The staff is friendly and helpful. The residents are also very nice. There's also Grosvenor market just next door which is SO convenient. There is access to Rock Creek and Trolley trails. Pike and R...

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Perry Dague

2022-12-19   Google

Don't lease here if you're not willing to assume a high risk of your vehicle being vandalized. The parking lot of this building is a frequent target of car break ins and attempted car thefts because there are no cameras or any other security measures...

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Naomi Langhorne

2022-12-09   Google

I really love this building and it’s staff. They are warm and welcoming and always willing to help. I really love the coffee machine in the lobby, the fresh ground coffee beans really say “we care” you know ? Love it. Mamadou is very consistent...

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bobkoe---153@yahoo.com

2022-12-08  

I would like to thank Mamadou and Matt for quickly responding to a repair request that I asked for the other morning. By that evening it was already repaired. I walk the hallways of the building often for exercise and noticed another door knob that a...

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bobkoe---153@yahoo.com

2022-11-30  

I informed Mamadou about a door knob that had broken off in the fire stairwells. Mamadou immediately checked on it and maintenance had it repaired in barely no time! Anytime I have had any issues, Mamadou has given great and professional service in a...

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Megan Williams

2022-09-30   Google

Updated review due new management: I’m loving the improvements that the new management has been performing at our building. We had several issues from the past and they have been handling them amazingly. The transition was smoother than we thought ...

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Paul Sabbagh

2022-09-22   Google

The maintenance team went above and beyond, completing the service request and fixing additional requests! Thanks Bozzuto!

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Emily Slaten

2022-09-22   Google

Edit: Bumping it to five stars just for the staff. It’s amazing how great they are, especially compared to previous management. I have to say—for all its flaws, I love this building. And believe me, the flaws are not inconsiderable. But most of t...

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roslyn spector

2022-09-05   Google

I can’t say enough about Bozzuto Management after take over from previous company. Concierge staff is exceptional as well as keeping this place clean. Highly recommend Bozzuto to anyone.

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Anonymous

2022-09-01  

While walking out of our spacious lobby, I had a thought. Marmadou Seek, our concierge, had greeted me amiably with a cosmopolitan air. The tree lined winding courtyard seemed to me even more than it was. I was suddenly a very important person, resid...

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Selen Oz

2022-08-25   Google

I moved one week ago, everyone is so helpful. Special thanks to the property managers, concierge, and Manzama from maintenance. They are so welcoming and fixed all of my problems through the moving process.

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Harsh Narula

2022-07-28   Google

The building was recently sold and has been taken over by Bozzuto. Trust me when I say this as a resident, helping the residents and taking care of maintenance is just about the last thing on their list of priorities. Talk about garage doors not work...

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Kamran Tiv

2022-03-23   Google

Thank you for quick action, kitchen sink work well

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Cecilia Lin

2022-02-11   Google

Ms. Michael is a great concierge. She's been really helpful. When I lost my package, she tried to offer help and that really makes me feel warm.

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t silva

2022-02-10   Google

Michael our concierge is amazing. She is always very kind and helpful. We love gettinng home and saying hi to her.

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Charles C

2022-02-09   Google

Michael DeCosta is such a conscientious and committed concierge you could ever have. she has been with the property for as long as I can remember since I came to the building almost six years ago. She is always ready to help and ready to offer her se...

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Jessica Wooten (Jess)

2022-02-09   Google

I have a friend who lives in Avalon Grosvenor Tower and I'm thinking about moving in because whenever I visit, I recieve a warm welcome from Michael DeCosta. Michael is very kind and she demonstrates how comfortable it is to live in Avalon. She alway...

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Denis

2021-09-07   Google

Son el peor edificio de alquiler que conozco los apartamentos están destruyéndose poco a poco todo se arruina y no hay un buen mantenimiento y para el colmo cobran por todo no recomiendo vivir en este lugar son un desastre y además son demasiado c...

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2021-07-21  

I lived at Avalon Grosvenor Tower for 2 years (May 2019 - May 2021). Pros: 1. Michael and Bryant at the front desk are incredibly hard-working and kind individuals. They always greeted me, were quick to help when I needed it, and remembered me! 2. Pr...

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Jacquelynn Garcia

2021-07-19   Google

I lived at Avalon Grosvenor Tower for 2 years (May 2019 - May 2021). Pros: 1. Michael and Bryant at the front desk are incredibly hard-working and kind individuals. They always greeted me, were quick to help when I needed it, and remembered me! 2. Pr...

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Mark Severts

2021-05-21   Google

My wife and I moved into Avalon Grosvenor Tower about a month ago. We've had routine and numerous interactions with their front concierge (Michael) regarding building services, package deliveries, etc. In EACH case, we've been impressed with Michael'...

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2021-04-26  

This place is the best! It is spacious with great amenities (including a lovely gym with wall to wall windows that look out onto a beautiful creek path. The red line metro stop is a huge plus! (only a 5 minute walk away). And the balcony has a beauti...

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Ann Tartaglia

2021-04-19   Google

Thank you for your quick response to my apartment needs, especially the ones this week. I have lived here more than 5 years now and have been very comfortable with my apartment. All the staff here are warm, friendly, and anxious to meet your needs. T...

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Jessica Fohr

2021-03-24   Google

For the last three years, my husband and I have been residents of AGT. We have enjoyed our time there because of the location, affordability, and staff. One of the best things about AGT is the concierge, Michael. She goes above and beyond for the res...

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Michael B Hackney

2021-02-17  

The Service Gentleman Marcus was Awesome

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tom

2021-01-16   Google

I just moved inn, so far so good. Very Quiet. Ask for “Autumn” She was smooth with my questions and move-in concerns. She showed me around the community and let me know where my mail & packages are located. She stays on top of her emails (fast re...

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Anonymous

2020-11-29  

I have lived here since 2013. I have seen many changes, some good and some not. The maintenance repairs are extremely responsive. The cleanliness is great but lacks a lot on the weekends. Michael exceeds expectations and the weekend staff that manage...

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Amir Esfandiary

2020-09-29   Google

I’ve been living in this building with my family for seven years, great location, good service, we love Michael, and also we love Autumn, she is very helpful and nice. but let me explain some issues that we are facing with them, until last year eve...

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yamilet chavez

2020-09-18   Google

Se los recomiendo son geniales

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Jan Chappell

2020-09-17   Google

We are so impressed with the thoughtful care for residents here at Avalon! Michael goes the extra mile in every way to assist us with questions or individual needs. Bryant is also a consistent source of thoughtful help Maintenance issues are addresse...

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Haley Maness

2020-09-14  

Good: -market next door -elevators operate fairly quickly -wonderful concierges -groundskeeping always up to date -close walk to metro Bad: -frequent water shut offs -personally have had two AC leaks/small floods this summer -NOT a non-smoking commun...

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Kristy Hinkle

2020-09-10   Google

As a longtime resident at Grosvenor Tower, Michael has been a constant friendly face and always goes above and beyond to assist residents with whatever they may need. She's truly a pleasure to have here!

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David Burkey

2020-08-14   Google

I’ll soon be completing the first year of my lease and I’m happy to say I’ve decided to renew for another year. The building is well maintained and kept clean, and all the staff are eager to assist and quick to respond to requests or issues as ...

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Pam Katz

2020-08-12   Google

We lived at Avalon Grosvenor Tower for 3 years and overall had a great experience there. We especially loved how welcoming they are to pets and that we didn't have to wait until we were in a house to get a dog. Maintenance requests were always taken ...

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Jennifer MacNeil

2020-08-10   Google

Lots to love about living here. The Concierge Service is great, Michael and Brian set excellent examples of real efficiency and hospitality. I appreciate the entire staff.

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Robert Rubenstein

2020-08-08   Google

I think I will need to be dragged out of here when it's time for me to leave. With such meticulous care, the staff at Avalon works almost subliminally to tend to its residents in all aspects of care. I wile away the hours on my balcony. The myriad bi...

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Devan-Shea Ebert

2020-08-07   Google

My Husband and I have lived here for 3 years and have really enjoyed our time. The location is fantastic, easy walk to the metro and drive to Bethesda. The community is kept very clean and there is often fun little events hosted by the office to show...

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Christopher Catanzaro

2020-08-06   Google

Very friendly staff, quiet, and the location is convenient to metro and downtown. The concierge staff is the sweetest and always going above and beyond to ensure residents are happy. Michael and Bryant have been so helpful over the 4 years that I hav...

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Drew Roberts

2020-08-04   Google

I have lived at Avalon Grosvenor Tower for three years. It is the only place I have lived since moving to the greater DC area. I looked at some other buildings in the area but was drown to Avalon due to the friendly staff and building management. Tha...

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Joseph Ahmadi

2020-05-28  

Great Location, Great Staff

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Sydney Eastwood

2020-03-17   Google

Living here has been great! The staff is so helpful. Autumn made all the paperwork so easy to deal with and she gets back to promptly. The maintenance team is on top of everything and in emergency situations they get to you very quickly! The individu...

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Joseph Scorah

2020-02-21   Google

I was a resident at Avalon grosvenor for a year and my experience wouldn’t of been what it was without the help and professional courtesy of Micheal at the front desk. Any problems questions or concerns she didn’t hesitate to be there!

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Emily Suchar

2020-02-21   Google

Michael at the front desk is amazing! She is so kind and helpful. She would do anything to help anyone out. She is the best!!!!!

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Jamal Molin

2020-01-07   Google

I have been living in Avalon Grosvenor Tower for six months now and I could not be happier. I live in a 2 bedroom apartment with my wife and one year old. We have had nothing but a pleasant experience while living here. The room is spacious and clean...

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2019-12-31  

My daughter Ashley has lived at 10301 Towers for several years.We have been impressed with the complex since day one. Most of the credit goes to Autumn Moody,Brian,Mickail, and the rest of her staff. They are always friendly and available. Most impor...

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Fernand Tag

2019-11-21   Google

Avalon grosvenor tower is a great place to call home I truly enjoy living here. The office staff is courteous and bends over backwards for their tenants. The Manager Autumn is the best,she takes care of anything quickly, and Michael and Brian are spe...

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Hannah Wild

2019-11-19   Google

Just moved in here a couple months ago. It's the best! The staff really care about the quality of life of the tenants, and I've never had any problems.

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Elizabeth Kruse

2019-11-19   Google

We have lived here since September and haven't had any issues. The management holds fun events every month and goes out of their way to make it a good experience for tenants. Highly recommend!

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Bryan Brearley

2019-11-19   Google

Great place to live! We have lived here for the past 2 years and highly recommend it to everyone. The concierge Michael and Bryant are exceptional and make you feel at home every day. Any maintenance is handled quickly and is fixed the first time. Gr...

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Breahna Blakely-Henderson

2019-11-16   Google

Great location, right off 495 and next to red line Grosvenor metro. Just a skip to NIH and Walter Reed. What I love: friendly staff, amazing views, wrap around windows in my unit, . What stands out: responsive maintenance team that gets requests hand...

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2019-11-09  

I have lived here for about 7 months. The staff is wonderful they are very welcoming and go above and beyond. The apartments are very nice and modern, some models have a huge private patio, the building is quiet and I never hear my neighbors. The mai...

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Obi-Wan Ginóbili

2019-11-05   Google

Just moved in about a month and a half ago and so far I love this place. Everyone is super nice!

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Haydee Muñoz

2019-10-31   Google

Our stay at Avalon has come to an end and we are very saddened to leave. We have been here since May and we have enjoyed it to the fullest. The team here at Avalon has made us feel like it's home. Our leasing staff and maintenance staff Autumn, Micha...

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Terese H

2019-10-17   Google

We just moved here from Georgia and I’m so glad we decided to stay here. The apartments are nice, clean and spacious. The neighborhood is quiet and feels safe. The cherry on top is the staff!! I’ve lived in many different apartments and have neve...

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David Sweet

2019-10-02   Google

10/02/2019 UPDATE: Early last week, I was hacked and the supervisor Autumn Moody has been instrumental is assisting me reset accounts, remaining in frequent communication with the Customer Care Center, she called Pepco on my behalf to set up automati...

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Emma Bernard

2019-09-26   Google

We love renting here! We have been here for a year, staff is great and super helpful. Coming home every afternoon and being greeted by Michael makes me feel right at home. Michael goes above and beyond for her residents, is welcoming and caring and s...

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Balaa at Heaven

2019-09-25   Google

I love this place. I have moved from other Avalon in California and I am pleased with staying here as this is the best Avalon property so far in the entire area! The best management (Autumn Moody), and the best staff!! Everyone’s friendly here and ...

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Karrie Barbee

2019-09-25   Google

I love the staff here! Michael is the best, she's so thoughtful! When the carrier delivered my Hello Fresh well after standard business hours, she went above and beyond to call me and let me know she received it to make sure I got it that same day.

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Anna W

2019-07-15   Google

My fiancé and I lived here for two years and had a wonderful experience. The location is ideal and the immediate setting is lovely with plenty of trees and a pond (we recommend a pond-facing unit if available, though there is a noisy fan outside—i...

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belinda williams

2019-06-28   Google

I really enjoyed my stay at this facility. The staff were outstanding. Philip and Michael helped me out of a really bad situation. I truly appreciate it. I could not have made it safely to medical school without you.

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Amir Na

2019-05-31   Google

This apartment stinks in summer and hallways and parking lots and lobby smell so bad because of mold and dirtiness and carpets are in awful condition and no one take care of replacing them no matter how expensive is the rent! I lived there for 11 mon...

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Kendale Johnson

2019-05-14   Google

Friendly staff, quiet building and area. Amenities are ok, on the smaller side (gym, pool). Apartments are nice but the windows left drafts in like crazy (blinds move on windy days) so elec bills will be high during winter. Monthly fee for parking is...

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LaShana Calloway

2019-04-19   Google

I have been renting here for almost a year now and my experience has been mostly pleasant. Recently, I ran into an issue with Avalon and it was a big one: they towed my car despite the fact that I'd been paying to park in my spot and had not been giv...

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2019-04-02  

DO NOT RENT HERE – THEY WILL TOW YOUR CAR!!!! This building had my car towed from my designated residential parking spot I have parked in for over a year. I pay $75 for monthly (always on time). My license plate is registered to the spot. Towing co...

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2019-04-02  

DO NOT RENT HERE – THEY WILL TOW YOUR CAR!!!! This building had my car towed from my designated residential parking spot I have parked in for over a year. I pay $75 for monthly (always on time). My license plate is registered to the spot. Towing co...

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Unhappy Renter

2019-04-02  

DO NOT RENT HERE – THEY WILL TOW YOUR CAR!!!! This building had my car towed from a designated residential parking spot I have parked in for over a year. I pay $75 for monthly for this spot (always on time). My license plate is registered to the sp...

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Elizabeth V. Bouras

2019-03-21  

Great place to live, very close to metro plus easy access to 495, 270 and 355 (within blocks of each), terrific staff and considerate neighbors, also very pet friendly. Many shops, groceries and restaurants within 2 mile radius and Strathmore Concert...

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Jennie Mabb

2019-02-09   Google

Amazing staff. Convenience of location is incomparable.

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Audrey Denison

2019-01-16   Google

Can’t express enough how much I love living at avalon! Front desk staff and maintenance are always super friendly and responsive. All maintenance requests get fixed right away. It feels super safe and welcoming and is a five minute walk to the metr...

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Anonymous

2019-01-10  

High praise to Omar and Michael, the ONLY people on the entire staff with the slightest bit of intelligence. No one else does ANYTHING. When I first moved here, it was nice, but its all been downhill since I arrived. The prices get higher, the staff ...

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P S

2018-12-20   Google

Living at the Grosvenor Towers is delightful!! Michael at reception has the ability to brighten each day. She always has a sincere smile and never hesitates to provide all the assistance a resident needs. We are lucky to have her!!

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Jessica Riguero

2018-11-20   Google

My husband and I lived here for two years, and honestly the only reason we moved was because I started school much further out from Bethesda. I absolutely loved it for my first place; I recommend it to all of my military friends. It’s close to the ...

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Shivang Vaishnav

2018-09-21   Google

Elizabeth and Autumn are fantastic at their jobs. They make everyone feel right at home and treat each and every tenant with respect. 10/10 would recommend!

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Raymond Thomas

2018-09-21   Google

Avalon Grosvenor Tower is a great place to live. I say that having resided there since July 2010. The staff, including the management, concierge(s), and maintenance crew are always professional, responsive, and friendly. And the location is superb --...

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Keith Prifte

2018-08-28   Google

My wife and I lived here for 4 years and loved it. We were really lucky to have Michael, front desk concierge, the entire time. She was amazing. Incredibly, she knows everyones name and apartment number in the building and would frequently remind us ...

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Bryan Spear

2018-08-13   Google

13 AUG 2018.. UPDATE MAINTENANCE and Staff!!!! Outstanding :) Don’t Think Twice... RENT HERE! My wife will be the first to tell you that I am a “tell it as it is “ kinda guy. I have rented from apartments for the past 10 years and have had some...

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Gretchen Cowman

2018-06-20   Google

I received a warm welcome, great tour, and excellent customer service from Phil Hayes at Avalon Grosvenor Tower. The apartments are beautiful and the building is well maintained. I highly recommend Avalon Grosvenor Tower.

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Patricia Barros

2018-06-07   Google

Phil Hayes helped me as much as he could! From the time I came for a tour, to help me move, he made sure to go above and beyond to make my moving process as smooth as possible! As a new resident, my impression is that this is a great community-- the ...

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John Noble

2018-05-31   Google

I am happy here! The maintenance is responsive and the management is attentive to needs and flexible. The conceirge Service is really good! Brian and Micheal are the best!

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Aris Compres

2018-05-28   Google

Been living here for over four years now and have to say this is one of the best communities I have ever been a part of. The concierges, especially Michael, are great and go out of their way to make you feel at home. The maintenance team is very resp...

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Alan Belanger

2018-05-01   Google

Love this place! Michael and Bryant at the front desk and Phillip in leasing are all outstanding professionals. Very impressed with the building and staff. Thanks!!!

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Robert Borchardt

2018-04-26   Google

The staff is outstanding and any maintenance issue is dealt with promptly. The front desk staff attend to every personal need immediately, the facility is always very clean, and the location is close to the Metro, shopping, dinning, and schools. In p...

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Adam L

2018-04-25   Google

I have had an excellent experience overall. My favorite part of living here is the sound proofing. Even with dogs bark occasionally (this is a very pet-friendly community), I barely hear anything. Staff are friendly and responsive, and amenities are ...

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Ishmael Amarreh

2018-04-16   Google

The staff are amazing. They are very helpful, courteous and responsive to requests. Over the past two years at Avalon they have have been great. The building is very good for it is age. One thing that would be great for both the residence and the env...

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Alison Rincon

2018-04-16   Google

Great building, nice apartments, and the amenities are a perk too--I enjoy living in a quiet building. Michael is extremely helpful and goes out of her way for residents!

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Kevin Zhao

2018-04-14   Google

Great place to live. Great area, with large pieces of lawn, small forests, trees, ponds (there are live fish in them, albeit small) streaks, squirrels, water fowl, birds, etc. More importantly are the always friendly, caring and helpful staff. They a...

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Rayna

2018-04-12   Google

I’ve lived at Avalon Grosvenor Tower for almost two years and would likely stay longer if I wasn’t relocating out of state. From the friendly concierge staff to the helpful leasing staff, I have always felt at home and well taken care of here - e...

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Gina Migneco

2018-04-12   Google

We have lived at Avalon for almost two years now. The biggest benefit is the staff-- everyone who works here is super kind and helpful, from the concierges to the maintenance staff. It has been a great experience and we are looking forward to a few m...

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Meg Ferris

2018-04-11   Google

I have called Avalon Grosvenor Tower my home going on three years after having lived in a single family home for years. I was pleasantly surprised how quickly I felt at home. I love the light in my apartment and the space. Most importantly to me are ...

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Soujanya Komatreddy

2018-04-10   Google

Awesome location , very close to the metro; very friendly staff ; Front desk staff is awesome ; they help you with any questions that you may have. Michael is awesome!!

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Jacob Flynn

2018-04-10   Google

The staff here has been excellent in everything, from timely maintenance, to excellent assistance from the leasing office (particularly in working out a short extension), and the always friendly front desk staff (especially Michael, who goes above an...

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Ruth Mayer Silverstein

2018-04-10   Google

I have lived at Avalon Grosvenor Tower for 3 1/2 years and it is the perfect place to be. From the clean, modern apartments, to the accommodating staff, to the perfect location, to the diverse and interesting neighbors, and pet-friendly policies, I a...

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Rachel Wang

2018-04-10   Google

I've lived in Avalon Grosvenor Tower for more than 4 years. Overall, I'm very satisfied with both the living conditions and the services they provide. The maintenance requests are always responded quickly. The staffs working in the office and concier...

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Bob Koenig

2018-04-10   Google

It is a joy living here at Grosvenor Tower not just because of the excellent living conditions or beautiful area that surrounds the building, but mostly for the warm, friendly and helpful concierges that work here. Especially Michael who has been her...

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Danielle Adam

2018-04-09   Google

Avalon has been great to my family! The front desk workers, especially Michael, make Avalon the perfect place to come home to.3

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asummer

2018-04-07  

Ms. Michael at the front desk is very helpful. She is kind, service oriented, cares about people, and makes the place a warm home to live in. Michael responds to the people with very positive attitude and always strives to find effective solutions.

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Ying Liu

2018-04-07   Google

Michale is a very nice and helpful concierge. When ever we or anyone needs help, she will happily help! When ever we come in, we always get greeted by her with a friendly smile! She is the best concierge we had ever had!!!!!!!!!!!!

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Margery Shrinsky

2018-04-07   Google

Michael has been here for many years. She is courteous and extremely helpful in addressing the needs of the residents here. She goes beyond and above in her duties. Michael is definitely an asset to not only the management, but the residents who live...

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Michelle Amieva

2018-02-22   Google

Living here has made me feel safe. The maintenance staff is great. The front desk is always so friendly and makes you feel right at home. I look forward to many more years here at Avalon Grosvenor Tower.

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Andrew Lind

2017-09-29   Google

My girlfriend and I have lived here for two months and we love it so far! The management is great (really!), especially Phillip in the leasing office and the folks at the concierge desk. The maintenance staff is responsive -- they recently replaced t...

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Julia Nakken

2017-06-29   Google

I love living in Avalon Grosvenor Tower! The staff goes out of their way to be friendly and helpful. It's in a great location, convenient to everything I need. It's nestled in a wooded area slightly off the very busy, noisey Rockville Pike so we have...

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也子

2017-06-27   Google

娘家族の移住。2017年4月から住み始めました。3月に2人目を日本で出産したため、5月に孫2人と娘と4人で娘婿の待つAVALONへ。 まず、素敵な環境にびっくり。周りも玄関も綺麗に整備され...

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Casey Barbee

2017-05-18   Google

Amazing customer service, these people will go above and beyond for you. I lost my spare set of car keys a few weeks back and when the office staff got them, instead of sending out an email so any Joe Schmoe could pick them up, Nick took the time to ...

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Chitra Wimalasiri

2017-04-15   Google

My family and I visited Avalon Grosvenor Tower a few weeks ago. I called at the last minute to make an appointment for a tour and a gentleman by the name of Phillip answered the phone. He was extremely accommodating and gave an appointment within min...

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Ellen Clifford

2017-04-07   Google

I have lived at Avalon Grosvenor Towers for four years. During that time I have found both the management office and the maintenance staff to be friendly, professional and efficient. Once the building was bought by Avalon, the chronic problems were a...

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Sarah Babineau

2017-03-19   Google

We've been living here for less than a month, but couldn't be happier so far! PROS: Large spacious apartments with great views Centrally located to points of interest, metro, buses and highways Less expensive to live on the top floor than the first f...

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vkuri206

2017-03-17   Google

I have moved into this apartment just over 45days backs and we love the apartment. It's spacious for a 2 bed and 2 bath. The team from avalon is superb and friendly especially Philip Hayes. In the front desk /concierge team- Michael and the rest of t...

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Sean Murphy

2017-03-16   Google

I have lived at the Tower for the last year. The maintenance staff are very responsive and professional. Every single issue I have raised was handled in a very timely manner. Nick and Phil in the management office have bent over backwards to meet my ...

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Daewon Lee

2017-01-09   Google

Great apartment. Great pool and staff! We love here!

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Mishawna W

2016-12-23   Google

Phillip was a great help to me throughout the entire process. Everything went smoothly and any issues I had were taken care of promptly.

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B W

2016-12-19   Google

Super Friendly & responsive management team - Property Manager Nick Listens and is a problem solver. I have seen alot of different management teams over many years, & the current one is Stellar, which makes a big difference in apartment living. I nev...

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pork7632

2016-11-29  

Location is great, apartments are spacious, and you can't hear the neighbors, but that's the extent of it. NEGATIVES: 1. cockroaches 2. leaky windows that aren't energy efficient 3. no hot water in the mornings 4. water is constantly turned off to re...

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Ryan Cavanaugh

2016-11-02   Google

I cannot say enough good things about the Avalon Grosvenor tower. I have no complaints from the two years that I lived there. I stayed in a two bedroom two bath with a roommate and the apartment was the perfect size and layout. The amenities (grills,...

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Rachel Moupia

2016-10-21   Google

I've be stay in Avalon Grosvenor since 2 years and more and I can say is a great place specialy with the team who work there and NICK the manager who always taking care of us in all situation I just can thx all of them for the services.

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Scott Eagle

2016-10-20   Google

Albeit too short, my residential stay at Grosvenor Tower was s remarkable and wonderful experience amplified by the wonderful residents and staff. I wish to extend a heartfelt debt of gratitude and appreciation to Nicholas , Cassie, Bryant, Michael, ...

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Deacon Sweeney

2016-08-23   Google

I've been living here pretty happily for the past six months. There have been maintenance issues, as expected for an older building. A flooded washer, flooded air conditioning, a drippy faucet, other small stuff. The age of the building brings the re...

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Drew Amick

2016-08-17   Google

The apartment aesthetic is nice with its stone counter tops and large balcony. If you are willing to pay a little extra for parking (all parking is paid) then you can have access to a covered garage which is really nice in the winter time. The front ...

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Itamar Greddy

2016-07-27   Google

I have lived here for 2 years and it has been a great experience. The staff is always so helpful and make you feel like you are truly at home. The management under Nick Viscount is one of the many reasons we continue to renew our lease. He always mak...

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Ashley Capdeboscq

2016-06-29   Google

Just recently moved here--the move in process was very smooth aside from an elevator breaking the day before our move in. However, the staff found a work around so that we could still move in the say we were scheduled. The building is gorgeous, and t...

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Malek Sultani

2016-06-15   Google

I spent 3 years at the Avalon in Grosvenor Place and was an excellent overall experience. The staff was really what made the difference from the individuals who handled the front desk, through to maintenance and management. Nick Viscount who was the ...

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Bhoram Lee

2016-06-14   Google

I enjoyed my one year at this apartment in 2013. The location is great, the maintenance and service was great. Most of all, I loved the small stream , the pool (my kids loved it too), and the sunset view from the living room.

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Verified Resident 215521

2016-02-05  

This a nice apartment with a very nice staff and a nice environment but, please, change windows and improve the heating/cooling system (it's really too cold during the winter and too hot during the summer except paying $200 a month of electricity).

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Verified Resident 206036

2015-12-19  

We love it here at Avalon Grosvenor Tower! The residents are friendly, the staff is always helpful and cheerful, and the neighborhood (Grosvenor Park) is one of the best-kept secrets of this area, with a beautiful park-like feel with plenty of trees ...

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Verified Resident 204528

2015-12-13  

The leasing and move in process at Avalon Grosvenor Tower was very easy. I had a short time frame to lease and move and the office staff did everything possible to help me make it happen quickly and easily.

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Verified Resident 202692

2015-12-05  

Great place to call home! Cassie is wonderful! She listened to us , asked about our preferences and quickly located the unit which we decided to lease. She, like all the AVALON leasing professionals we have dealt with in past, was very friendly and a...

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Verified Resident 198502

2015-11-15  

Generally clean and quiet. I complained about a yapping dog next door before going away for a month and not hearing a dog since I returned. One minus is I'm not that sensitive to smells but the business room smells awful- can't use it. So no workspac...

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Verified Resident 191104

2015-10-19  

My husband and I love living in Avalon Grosvenor Tower! It is such a beautiful property and the staff are all very friendly. We look forward to watching the sunset from our 18th floor apartment every night :)

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Verified Resident 189673

2015-10-09  

Avalon Grosvenor is a great place to live. For young and old alike. The staff is friendly and responsive. And the location superb. Close to Metro -- five minute walk. And even closer to Grosvenor Market -- two minute walk. All in all a great place to...

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Verified Resident 181420

2015-09-08  

I enjoy living at Avalon grosvenor place, and appreciate the helpful staff and their pleasant attitudes. Also, I value the views and floor plan of my apartment, fitness center, easy access to transit, trails, shopping, etc.

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Verified Resident 174767

2015-08-14  

Everyone here has been so helpful and nice throughout the whole move-in process from finding a place to rent to moving-in. Communication and resident satisfaction are clearly important to the Avalon community and it certainly shows! I love living her...

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Verified Resident 170828

2015-08-03  

Beautiffully kept grounds, well appointed apartments, friendly and helpful staff. Perfectly located for access to 270 or 495, and north- or south-bound Rockville Pike & Georgetown Road. Local market open 7-days a week located next door. The incredibl...

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2015-07-24  

Avalon Grosvenor Tower is truly a place to call home. The apartments are well appointed and spacious. The staff is great and the maintenance folks keep a good eye on things and promptly fix any issues in our apartment. It is pet friendly with a great...

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Anonymous

2015-04-24  

I moved in October 2014. Wendy helped me and she was great and my move went very smoothly. She has helped me with a few miscellaneous items since then and is always polite and helpful. I have lived in other apartments around the country and the Tower...

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sue stephens

2014-10-24   Google

I moved into this building about 2 months ago and other than the construction(which I was made well aware of and to my understanding is about complete) this place is great! The building is sound, the office staff is always accomodating and pleasurabl...

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Patricia Surin

2014-10-03   Google

We have lived in this apt for over 4 years now, and our overall experience wasn't horrible, however, if you are going to move in, know that you will spend a lot of time getting to know the maintenance and leasing staff. Pros: New, modern, and sleek d...

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Anonymous

2014-05-07  

The Avalon Grosvenor Tower in Rockville Maryland (also called North Bethesda by the managing company) is constantly renovated against the residents will. Residents are suffering from inconvenience, lack of privacy and constant noise. Here is a quotat...

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G Eggleston

2014-04-17   Google

It was nice for a week or two after we got the multiple maintenance problems fixed (things that really should have been handled before we moved in- like re-coating one of the tubs), but then they started the "projects". First off, there are ostensibl...

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Anonymous

2014-01-27  

I have lived in this building for 4 years and I'm looking to leave ASAP. The building is poorly maintained and rents continue to increase. The only good thing about this building is you can't really hear your neighbors. During the winter your heating...

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Josette Gestin

2014-01-07   Google

We are victim of a rip-off from Avalon Grosvenor Tower. After having agreed that our notice was for 30 days as stated in our contract due to involuntary loss of employment (paragraph 25.3 of the contract). They now claim a 60 day notice, they did not...

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nats33

2013-08-08  

Although the people who work at this apartment complex are nice, it is hard to keep track of everyone due to the high turnover. There have been three different companies take over just in the last year. The rent here is overpriced for the age of the ...

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bupkis12

2013-04-23  

My wife and I just moved in recently and love the apartment and the management. The apartment has an updated kitchen and bath with Granite counter tops and spacious cabinets. Everything was in tip top shape with just a few exceptions. Those were imme...

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daybeforetime

2013-02-16  

The new management is pushing rent up dramatically, and currently has at least an entire floor's worth of rooms empty, and it seems like current tenants are slowly leaving since the new company took over. The fixtures / cabinets / etc are shoddy but ...

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Anonymous

2012-09-28  

Archstone took over Grosvenor and I was excited to see a walkout first floor 2/2 apartment. The place looked good compared to the reviews I have seen. I wanted a move in date of 10/27 and after 2 rental reps and a verbal agreement to the date, I agre...

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Anonymous

2012-08-28  

New company, new freshness! I was thrilled when Archstone came in and took over the property. Every Archstone i've lived in has given me nothing but a wonderful experience. The same experience has been given within the first few days of them being he...

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Anonymous

2012-01-28  

I lived at Grosvenor Tower for 3.5 years PROS: the neighborhood, the walk to the metro, the park behind the building, the pool, the staff, the layout of the 2bd 2ba we had CONS: the windows definatly need to be replaced, a $500 electric bill in the w...

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Anonymous

2011-11-10  

DON'T LEASE AN APARTMENT AT GROSVENOR TOWER (10301) MD!!!! $500 A MONTH ELECTRIC BILLS!!! KITCHEN LEAKS, REFRIDGERATOR LEAKS, SINK DRAINS DISGUSTING, DIRTY, SMELLY WATER INTO DISHWASHER!!! These people are slumlord scumbags. My experience living ther...

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Anonymous

2011-10-02  

Overall I am very happy with this building - it is very nicely renovated, everything is clean and new. The grounds are very safe. Management concerns generally are adressed within 24 hours, and I am always happy with the way work orders are completed...

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Anonymous

2011-09-28  

I rented a 1 bedroom apartment and loved it. The apartment was newly renovated with nice appliances and granite counters in the kitchen. The washer and dryer were dated and small but sufficient. Large windows provide good natural light, but the apart...

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Anonymous

2011-08-31  

I rented a 2 bdr in the middle of the winter. The utility bills in the winter were not bad (under $100). When temperatures started to turn, my utility bill went through the roof! I have utility bills between $350-$450 per month. When I complained to ...

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Sabrielle

2011-03-20  

This is the first apartment I have lived where the neighbors are quiet and considerate, I don't have trouble finding parking (granted you pay for it, but it is an assigned spot), the heating and AC generally works just fine, and when you have mainten...

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josie3123

2010-10-01  

If you are considering moving here, please don t. The maintenance of the building is subpar. The elevators are often not working. The property management personnel never take responsibility for anything. They try to sell the building as a luxury apar...

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Anonymous

2010-08-09  

Overall I liked living here. I think the apartments themselves are nice, the location is great, and facilities are nice. Maintenance staff is very friendly and when they come in to fix something it gets done. Though I will admit the gym has had equip...

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will2868

2010-08-09  

I lived here for just about a year. Overall I thought that it was over priced for what it had to offer. I believe they are more concerned with cosmetic changes that the over all maintence of the building. It's unbelievable that they shut off the wate...

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Anonymous

2009-10-18  

elevators constantly out of service (and the freight elevator is unused even when not reserved), cardio equipment often in disrepair or non-functional, staff often looks lost or unaware of issues, the building is used as housing for college students ...

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2868mlj

2009-10-14  

I was never told that there were maintenance issues with the elevators before I moved into the building. But, as soon as I started to meet fellow tenants I heard that at least one elevator was usually out of commission on a regular basis. Since I hav...

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Anonymous

2009-06-02  

ive lived there about six months. very nice. access to everything with the metro so close. u can spit on the metro from the apartments there so close. Your paying a lot for location but its worth it to be able to go anywhere and have a goodtime and n...

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cnaughty

2008-09-05  

Can't beat the location across from metro, but still not too loud around the building. The new renovated apartments are great.

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Anonymous

2008-04-22  

well, I moved here in 2005 and I really like it. I have washer and dryer in the unit and the maintenance is great. There is a new management company with very professional individuals. They are remodeling the apartments with greanite counter tops and...

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themanfromlamancha

2008-03-25  

Management is often non-responsive (ie it usually takes two trips to get something done) but when they get to work they are pretty quick. The hallways aren't dirty, and the gym is in a fine state. When I have visitors they are always astonished by ho...

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Anonymous

2007-11-26  

dO NOT MOVE HERE.for a building that's almost 20 years old, you will pay for everything!! And I mean everything!! Water/Sewer...which just doubled in cost since September. Expensive electricity, parking all with high rents for a bldg that's practical...

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Anonymous

2007-06-05  

I cannot wait to get out of this place! The location is great, but that s it! The maintenance is lazy and are inappropriate to female residents. I had most of my appliances replaced in the first 4 months of living there only after 8 visits to my apar...

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Anonymous

2007-05-09  

I lived here for almost 3 years and I liked it. The location was great (very near to the metro, the market next door etc) and the view was also very nice. Building was pretty well maintained, doorman was helpful. The apartment itself was great. Spaci...

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Anonymous

2006-12-28  

The appearance may be cool. But in this apartment many things are broken. Or the things which there should be does not do even exsistence. Moreover staffs do not fix. This apartment is seriously B A D. This apartment is seriously H O R R I B L E. Tho...

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Anonymous

2006-12-21  

I've never met a more incompetent group of people with a less caring management staff. I'm sorry but the maintenance group is a bunch of idiots. I had many different problems and was without A/C during summer for a month because these people couldn't...

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Anonymous

2006-12-07  

Did not have air conditioning for nearly a month in sept. Rather than replace a leaky faucet, they put clear caulking all over the faucet and stem. Repair people have left floods and garbage without cleaning up after themselves. Frustrated and ready ...

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Anonymous

2006-10-19  

Grosvenor Tower is very beautiful. So nice. Every stuff works well. Manager is nice person. I am so satisfied.

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Anonymous

2006-10-12  

elevator may break someday. when it runs, metallic clank are heard. nobody check elevator regularly.

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Anonymous

2006-10-11  

If you think to move in, you should find another.

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edlawson

2006-07-04  

The location is very convenient. Close to highway, easy walk to metro and not far from D.C. The lobby and landscaping appear very elegant. Though don't let the initial appearance fool you because management only spends money on obtaining new resident...

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Anonymous

2005-09-21  

Maintenance people were amatures, very slow and lazy. I had to push managers several times until they finally finish a job. When there was water leak, they just taped on top of the old pipe, and the pipe leaks again after a few weeks. They did not wa...

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Anonymous

2005-05-21  

Pros: A ten minute walk to the Grosvenor Metro. Great view from the large balcony. Doorman and staff are exceptionally friendly. Package delivery and pickup is well managed. Visitor parking is not usually a problem. Events for kids. Great gym! Very s...

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wccc

2004-04-07  

They are always doing trial deals and seem to dislike long term residents. A consequence is the community seems to have been getting less safe. Moreover the problems the last year with elevators and repairs to water have been getting difficult to tol...

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Showing 307 reviews with content.

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