Reviews | Flats at Bethesda Avenue

Sergio Silva

I had an extremely disappointing experience with this property from the moment I arrived. The staff was rude and unhelpful, making us wait far too long for an agent who turned out to be careless and dismissive. She hurriedly showed us a filthy apartm...

Olivia

I have absolutely loved living at the Flats this year! The staff is so accommodating and responsive :) So excited to live here for another year!

I love the apartment. It is very quiet and I enjoy being so close to the trail. The staff is very friendly and professional. A great experience.

Donna

I love the apartment. It is very quiet and I enjoy being so close to the trail. The staff is very friendly and professional. A great experience.

Very good - perhaps an introduction pack might be good to explain how everything works but overall very pleased with the apartment and service

Gary

Very good - perhaps an introduction pack might be good to explain how everything works but overall very pleased with the apartment and service

Robin B

The Flats have a very friendly staff and the property is absolutely gorgeous. The location couldn't be better! I highly recommend.

Barbara Beers

A special shout-out to Richard and Leon for taking such good care of us during the most recent snow storms, despite the storms occurring over multiple weekends. The walkways were shoveled and treated throughout the weekend even as the snow continued ...

Netta Lee

What truly sets this property apart is its deep involvement in the residential community. From exclusive resident events to personalized services, the management goes above and beyond to foster a sense of belonging. Whether it’s wine tastings, fitn...

Kianna Monique

Hello, I’m a DoorDash driver, and I was struggling to locate an apartment when Karen, who was busy with her packages, took a moment to help me find it. I’m really grateful for her patience and for taking the time out of her day to assist me! :)

Great amenities and apartments, but the best part are the staff. Never had a bad interaction, they're what make it wonderful. I'll be staying here as long as I can.

Gillian

Great amenities and apartments, but the best part are the staff. Never had a bad interaction, they're what make it wonderful. I'll be staying here as long as I can.

Pablo Santander

My wife and I have loved loving here the last five years. Great location, very walkable, and dog friendly. Staff are always friendly and helpful, especially Karen!

Alyssa Lloret

Karen at Flats was truly the main reason we ended up finding a home. She was so wonderful, extremely attentive, and present throughout the whole process. I am so happy with how the move in process went and can't wait for life at Flats! Thank you Kare...

The apartments are nice with good amenities. It’s spacious, the area is full of great restaurants and stores, and the move-in process was super smooth. Very accommodating!

I moved to the Flats 9 months ago. It simply has the best management team - Manager Chris and Assistant Manager Karen - that I have ever seen in a residential property. They instill a culture of Community; they create a sense of “home” and tenant...

Curtis Sey

I haven’t ever had the urge to write a review about an experience. There was a lady named Karen that was so kind and warm and helped me as I delivered packages. She has a really good relationship with the tenants there because everyone seems to kno...

Iriagbonse

The apartments are nice with good amenities. It’s spacious, the area is full of great restaurants and stores, and the move-in process was super smooth. Very accommodating!

Murray

I moved to the Flats 9 months ago. It simply has the best management team - Manager Chris and Assistant Manager Karen - that I have ever seen in a residential property. They instill a culture of Community; they create a sense of “home” and tenant...

Tianca “Shanice” Huskey

I just wanted to say that Karen Duncan is absolutely amazing! I delivered packages from Amazon over the weekend and she was sooo delightful and full of great energy! It’s so pleasant to see people actually enjoying their jobs, and it shows.

Jessica Belluomini

Karen at the front desk is the absolute best!

Great apartments in an amazing location. I've been living here for more than a year and love it! The rooftop has great views, the club room is amazing and the management team does a great job keeping the common areas spotless. My main contact with th...

Just moved in yesterday. It was a smooth move in process, great amenities, and good customer service. The area has so many things to do. So far so good.

Miroslava

Great apartments in an amazing location. I've been living here for more than a year and love it! The rooftop has great views, the club room is amazing and the management team does a great job keeping the common areas spotless. My main contact with th...

Abubakar

Just moved in yesterday. It was a smooth move in process, great amenities, and good customer service. The area has so many things to do. So far so good.

Wes

No complaints about living here. The management team, concierge staff and maintenance team are always friendly and available when you need them. Can't beat the location and lots of friendly neighbors. Great building if you have dogs!

Irene H

I've been living at the Flats about be 4 years. My husband and I have had a great time with our corgi. I got engaged in our apartment and now enjoying married life with my little family. All this and work parties have been enjoyed at the Flats at Bet...

We love living at the Flats! The apartment is beautiful and the building is well maintained. The concierge and leasing office staff is very kind and helpful.

Lindsay

We love living at the Flats! The apartment is beautiful and the building is well maintained. The concierge and leasing office staff is very kind and helpful.

From the very start, the team here made me feel right at home, providing a seamless move-in process and always being available to answer questions or offer assistance. The staff is not only friendly but also genuinely dedicated to making sure residen...

Sara

From the very start, the team here made me feel right at home, providing a seamless move-in process and always being available to answer questions or offer assistance. The staff is not only friendly but also genuinely dedicated to making sure residen...

I’ve had a fantastic experience living at Flats at Bethesda Avenue! The management team is incredibly responsive and always goes above and beyond to ensure residents’ needs are met. The facilities are well-maintained, from the beautifully landsca...

Concierges Shantel, Karen & Dee are really great. They are friendly and if I have problem, they quickly work to find a resolution. Also Richard and Leon!

John

Concierges Shantel, Karen & Dee are really great. They are friendly and if I have problem, they quickly work to find a resolution. Also Richard and Leon!

Anonymous

We love the building, the maintenance and concierge staff, the location and the management. The proximity to the trail is unsurpassed and popular among the dogs. Programming is great. The roof is beautiful.

Leewannetta@gmail.com

I’ve had a fantastic experience living at Flats at Bethesda Avenue! The management team is incredibly responsive and always goes above and beyond to ensure residents’ needs are met. The facilities are well-maintained, from the beautiful...

Vito

Great building with an important community feel throughout. There are areas of the building that do require attention but for the most part it is clean and safe.

Olivia

I have had a wonderful experience with all things flats thus far! The building is consistently clean and i feel very comfortable in the area. The staff is very reliable and always extremely kind.

Guillermo Tudela

Probably the best building to live in Bethesda. Great staff members, friendly and professionals always ready to help. People always saying hello and greeting each other. Nice place to meet new friends and of course many beautiful and friendly dogs

Hi, Front desk is friendly, helpful with my questions. The manager is nice and helpful. The building well kept, easy to get around and you have nice places to go. I highly recommend. Evelina

Crystal

This is a great place to live, and the location cannot be beat. Chris, Karen, Leon, Richard, and Shuntel all go above and beyond to make this a desirable place to call home.

Nice and quiet environment. Everybody is very kind. The apartment was very clean when we first arrived. Most appliances were brand new or like brand new.

Selale

Nice and quiet environment. Everybody is very kind. The apartment was very clean when we first arrived. Most appliances were brand new or like brand new.

Miroslava

Me and my kids are happy to live here. The managers Chris Gibson, and Karen Mancilla are doing a very good job managing the building and organizing special events for the residents. Recently added to the community was Donata Watson, she is so nice an...

Wannetta

Best Team! Chris and team goes above and beyond for the residents. Grateful for these guys 😀 They events every month the communication with the residents.

Anna Russell

I recently moved out of the Flats at Bethesda (due to relocating out of state) and I miss it already! This building is the absolute best! The location is amazing, right next to a beautiful running/biking trail and steps from downtown Bethesda. The bu...

I just moved in and the staff was so helpful in making sure my move-in experience went well! I love how everyone is very friendly and the entire complex is very quiet especially for a busy area!

Kerri

I just moved in and the staff was so helpful in making sure my move-in experience went well! I love how everyone is very friendly and the entire complex is very quiet especially for a busy area!

Drianny

I’m just moved here and it has been an outstanding experience. The management team is highly responsive and always goes above and beyond to ensure residents are comfortable and satisfied. The building is well-maintained, with common areas that are ...

The staff at The Flats makes everything easy! Chris and Karen are knowledgeable, professional , and responsive. On our first day living at the Flats, I turned in several minor maintenance requests, and marked that they were NOT urgent. At 9:00 the ne...

Julianne

The staff at The Flats makes everything easy! Chris and Karen are knowledgeable, professional , and responsive. On our first day living at the Flats, I turned in several minor maintenance requests, and marked that they were NOT urgent. At 9:00 the ne...

Application process was quick and to the point with fast feedback at each stage of the way. In an excellent location and provides top tier service top to bottom.

Zachary

Application process was quick and to the point with fast feedback at each stage of the way. In an excellent location and provides top tier service top to bottom.

Sarah Pekkanen

I love everything about living at the Flats at Bethesda Avenue, but the staff are what makes it truly special. From Karen, Shantel and Jasmine - who are always positive and smiling - to Leon, the superstar fixer who handles all the maintenance, to th...

Murray

It’s the best management I’ve ever experienced - Chris and Karen - so professional, caring, skilled, with amazing people-skills. There is a culture at the Flats of friendliness, neighborliness - a real sense of community. That kind of culture alw...

Janet

What a magnificent day planned for the tenants to show your appreciation I can’t imagine living anywhere, Thank you for all your kindness Janet A Kravis

Danielle Short

To The Attention of the Amazing Flats Team, I just wanted to extend a wonderful thank you for hosting such a fun resident day! The camp theme was spot on for the summer! I loved the t-shirts everyone from the Flats Team wore as well! The opportunity ...

A good place to live and with wonderful and kind staff members, a dog friendly environment. Also a very good location close to down town with wonderful view of Bethesda row!

Hamidullah

A good place to live and with wonderful and kind staff members, a dog friendly environment. Also a very good location close to down town with wonderful view of Bethesda row!

Molly E.

I'm looking forward to my move-in date a couple weeks from now, but so far the application and set-up process have been extremely easy thanks to the General Manager Chris. He's guided me through everything and been extremely responsive to anything I'...

Kathleen Davis

I don't think I can truly express how grateful I am for Chris and Karen in the Leasing office- The professionalism, patience, customer service, knowledge and kindness they both exude is world class. I've lived in enough places and enough apartment bu...

Thomas

Incredible community! Everyone is so friendly, the building and apartments are lovely, and the location is simply impossible to beat. Couldn’t be happier!

Afarin

The new fitness equipment is a great addition to this amazing building. The gym has tons of natural light that comes in and trees all around.

Ed

Nice new equipment in gym! Now we need new bodies’. Oh well that will come later. Great work on the landscaping and rebuilding the water feature. Really a major project. Ready for the summer.Thank you.

Moving into an apartment here soon and very excited! The leasing team, especially Karen and Jasmine have been extremely responsive and helpful throughout the whole application process.

mrosenbaum72@aol.com

I am a new resident. My experience at Flats at Bethesda has been exceptional. Great management - professional and so welcoming. Upon moving in, I needed a few things to be done in my apartment. Richard was amazing - so professional, so skilled, so co...

Murray Rosenbaum

I am a new resident. My experience at Flats at Bethesda has been exceptional. Great management - professional and so welcoming. Upon moving in, I needed a few things to be done in my apartment. Richard was amazing - so professional, so skilled, so co...

Lucretia Brown

The staff at Flats at Bethesda Avenue are not only friendly but also genuinely attentive. But what stand out the most is their commitment to their tenants satisfaction. They go above and beyond.

Communication was smooth, tour was great- informative but not pushy

Love the concierge, maintenance, & office staff! They are always on top of things and very helpful! Also, love that they are bringing back more resident events each month. I hope they continue that!!

Very happy with our terrific staff at the Flats of Bethesda! Excellent attention to problems and very friendly and helpful..! Keep up the good work!

Grace

Love the concierge, maintenance, & office staff! They are always on top of things and very helpful! Also, love that they are bringing back more resident events each month. I hope they continue that!!

Steven

Very happy with our terrific staff at the Flats of Bethesda! Excellent attention to problems and very friendly and helpful..! Keep up the good work!

J Harper

Attended the wine down for the evening and Joy who was over the event was great!

David

Nice building. Could use a little more attention to detail with upkeep and maintenance but that’s the only thing negative. Overall very good

Daniel Solomon

I don’t appreciate wt I saw between delivery guy and lobby guy. I tot u guys hire professionals. Sad

Yonathan G

Eventhough the hotel service is very good, this is second time i witnessed, the lobby guy with braided hair used offensive language on coming customers.

Winta Tes

At the lobby they are very mean to delivery people and I don't appreciate they way treated for delivery man.

Bozzoto is great here at the Flats. We love living here and do a wonderful job with everything we need. THe apt is fixed when something needs to be repaired.

Madison Ford

I saw a front desk waiting outside to fight a delivery guy cos the delivery guy told him to open the door when he entered the building. I thought this is a luxury apartment with peaceful employee. It's crazy Management needs to do something abt it.

wannetta Lee

Thanks! Chris and his Team especially to Karen Duncan the Concierge. The Bozzuto team had Mini Spa day for the residents here at the Flats in Bethesda and Karen sign up my 12 year old daughter, she was so excited to receive a facial for the 1st time....

Sondra

Bozzoto is great here at the Flats. We love living here and do a wonderful job with everything we need. THe apt is fixed when something needs to be repaired.

Dylan

It is great they have great amenities good parking and a warm staff team It is great they have great amenities good parking and a warm staff team

Love the place and the community. The people are nice, and the manager and the maintenance doing a great job. The location is close to everything stores, grocery cinema, etc.

Miroslava

Love the place and the community. The people are nice, and the manager and the maintenance doing a great job. The location is close to everything stores, grocery cinema, etc.

an absolutely welcoming and friendly neighborhood to live in. staff is very helpful and welcoming and the maintenance and cleanliness is best too.. i am glad to be here!

A very friendly and welcoming neighborhood! An ideal place to families with kids. Also a dog friendly neighborhood. Staff is very helpful and friendly. A very welcoming leasing staff happy to be here..

Shougla

an absolutely welcoming and friendly neighborhood to live in. staff is very helpful and welcoming and the maintenance and cleanliness is best too.. i am glad to be here!

Hamidullah

A very friendly and welcoming neighborhood! An ideal place to families with kids. Also a dog friendly neighborhood. Staff is very helpful and friendly. A very welcoming leasing staff happy to be here..

Best building and staff in the area. Location is by far the best and bozzuto does a great job in every respect. Everyone from leasing office to concierge are friendly, professional and make flats a great place to live

Nima

Best building and staff in the area. Location is by far the best and bozzuto does a great job in every respect. Everyone from leasing office to concierge are friendly, professional and make flats a great place to live

Shilpa Garg

I lived here about 5 years ago so I can only speak to that time period. But if you are looking into their "affordable apartment home options", think twice. I lived in one such unit on the second floor near the elevator and the unit itself was extreme...

Claire

Overall, a great apartment building. You can’t beat the location. I love the easy access to the trail, shops and restaurants all while feeling tucked away with the quiet courtyard.

Shanshan

So far, the process of application and leasing has been really terrific. Connor Loose, leasing manager, has really been terrific. Online forms and DocuSign makes it really easy too.

Janet Kravis

Since I moved to The Flats in August 2023, everyone at the concierge desk has been outstanding and very helpful.

Susan Young

The Flats at Bethesda is a wonderful place to live. Everyone from Chris the property manager, to the concierge staff…Shauntel, Karen, Joy and Jamil to the property maintenance staff are first rate. Highly professional and so helpful. Today Richard ...

sarah aljuaidi

I've been living at Flat in Bethesda for three years, and I wholeheartedly recommend it. This place offers everything one could ask for in an apartment. It boasts the best location I've experienced in the DMV area. The services provided go above and ...

Nima

Good community, great staff and the best location out of all the buildings in Bethesda. Would be cool to see some new gym equipment longer hours on the roof as well as a TV and heat lamps on the roof as well.

Just moved in and loving it so far!! Warm, welcoming staff and the perfect location. The gym and rooftop are fantastic bonuses. And a morning coffee/tea station is a great touch.

Sarah

Just moved in and loving it so far!! Warm, welcoming staff and the perfect location. The gym and rooftop are fantastic bonuses. And a morning coffee/tea station is a great touch.

Afarin

My partner and I just moved in together and feel taken care of here. Chris and Connor provided us comfort in the process. We feel extremely safe and welcomed

I have lived at The Flats for eight years and I absolutely love it. It’s hard to imagine living anywhere else in the DC area. It just feels like home.

Heather

I have lived at The Flats for eight years and I absolutely love it. It’s hard to imagine living anywhere else in the DC area. It just feels like home.

Anonymous

The apartment building is generally fine, but the staff members in the concierge team keeps changing, and there is frequently nobody tending to the concierge. I have missed many deliveries as a result, and had to drive to collect my packages at FedEx...

Claire

obviously location is unparalleled. needs a pool. rooftop hours are restricted to 10 which i think is normal in this area but it used to be 12 and then was changed for some reason. staff is consistently great despite recent departures. better events ...

Love the apartment! People are very nice and social! If you have pets it’s even more perfect. metro is super close and convenient, you can walk all around bethesda. 10/10

Taylor

Love the apartment! People are very nice and social! If you have pets it’s even more perfect. metro is super close and convenient, you can walk all around bethesda. 10/10

My husband and I have lived here for just over 3 years now, and we can’t imagine living anywhere else. The apartments are beautiful, the staff feel like an extension of your family, and the location can’t be beat. The building is located right on...

Keenan Loose

love this community and building!!!!

Thoroughly enjoy living here. The quality and professionalism of the staff and the location make this an amazing place to live..wouldnt live anywhere else in Bethesda

Nima

Thoroughly enjoy living here. The quality and professionalism of the staff and the location make this an amazing place to live..wouldnt live anywhere else in Bethesda

We are now in our seventh year at the Flats at Bethesda Avenue, and still believe it’s the best place to live in downtown Bethesda. Perfectly located in Bethesda Row. A fantastic building with great amenities. One of the best features is the incred...

Friendly and caring staff. This is the best apartment community I've lived in. This is the best location in Bethesda. All the maintenance staff are always helpful.

Donelly

Friendly and caring staff. This is the best apartment community I've lived in. This is the best location in Bethesda. All the maintenance staff are always helpful.

We moved in yesterday and everyone has been so welcoming and helpful with the move. Kirkland and Chris made sure that the apartment was clean and ready for our move in. So far the experience has been first class and looking forward to meeting our nei...

Joseph

We moved in yesterday and everyone has been so welcoming and helpful with the move. Kirkland and Chris made sure that the apartment was clean and ready for our move in. So far the experience has been first class and looking forward to meeting our nei...

I just moved into the Flats Bethesda MD and found prompt, professional and friendly sales, customer and concierge representatives who made me feel welcome, happy and safe.

Susan

I just moved into the Flats Bethesda MD and found prompt, professional and friendly sales, customer and concierge representatives who made me feel welcome, happy and safe.

kevin rajk

As a Landscape vendor I work with some good customers and some bad customers. Chris and the rest of the team from Flats of Bethesda are always great to deal with. In fact, all of the Bozzuto team across the board are fantastic to work with.

I been here for a year and everything been perfect .Maintenance is always on time.Alex,Chantel and Karen are so friendly and amazing.Living here has been so relaxing and easy.Building smells good always and it always clean.I love living here…love M...

John

Tony the service manager is awesome. So are Chantel, Alex, Joy and Karen the concierges! Friendly and eager to help. Also Chris the manager is friendly and eager to help also.

Nima

Positive - I like living here. All of the staff are all very good and the location is the best in Bethesda by far. No complaints come to mind

Anonymous

Always supporting us perfectly. Concierge - always friendly while to talking us and when we have some problems, they will always help us When we have some maintenance problems Always come and solve the problems promptly. Really appreciate their servi...

Anonymous

I’ve lived at the Flats for more than a year and I’ve enjoyed my time here. The concierge team is warm and welcoming, and maintenance is prompt when called. The property is quiet, which I like, and feels safe in the bustle of downtown B...

Claire

Overall, the Flats at Bethesda is a great place to live. You cannot beat the location to shops, restaurants and the trail. However, the resident events aren’t what they used to be.

This is a great apartment building and community. Very clean and had a ton of amenities. One thing I would definitely like to see more is events with the building. We used to have multiple events per month from food, to wine tastings, classes, trivia...

Grace

This is a great apartment building and community. Very clean and had a ton of amenities. One thing I would definitely like to see more is events with the building. We used to have multiple events per month from food, to wine tastings, classes, trivia...

Walking distance to shopping, restaurants, coffee bars, and grocery stores. Beautiful outdoor space. The maintenance team members are friendly and quick in resolving issues and do a great job keeping the shared space and outdoor spaces perfect. The b...

Donelly

Walking distance to shopping, restaurants, coffee bars, and grocery stores. Beautiful outdoor space. The maintenance team members are friendly and quick in resolving issues and do a great job keeping the shared space and outdoor spaces perfect. The b...

Renewing for 2 additional years. I am happy here. Like the community and being in downtown Bethesda. The staff is excellent, friendly and always attentive.

Noel Sutherland

the conceirge is so kind .

Zaida

Renewing for 2 additional years. I am happy here. Like the community and being in downtown Bethesda. The staff is excellent, friendly and always attentive.

Mz Rareimage

Words can not express my thoughts in regards to residing at The Flats at Bethesda Avenue. My family and I experience living was un pleasant. To all of my fair and brown skin individuals thinks twice before leasing an apartment here.

Cat Davis (Cat)

My leasing experience here has been nothing but fabulous. Thank you to Chris and Kirkland! :-) I am so excited to move in.

Great place to live with an amazing location, best in the area. Big fan of the management (Chris), concierges (Alex) and building services (Tony and Andre). They make living here that much better and I truly feel at home and will continue to stay as ...

Nima

Great place to live with an amazing location, best in the area. Big fan of the management (Chris), concierges (Alex) and building services (Tony and Andre). They make living here that much better and I truly feel at home and will continue to stay as ...

Claire

The community at this building is unparalleled especially with the monthly resident events and amazing staff. I love the recent updates to the clubroom and lobby.

Many issues. Frequent foul odors seeping into apartment through walls. Nearly nonstop construction noise. Difficult and inflexible management. Also, they are rent raising by 10% for a 12 month lease!

Verified Resident

Many issues. Frequent foul odors seeping into apartment through walls. Nearly nonstop construction noise. Difficult and inflexible management. Also, they are rent raising by 10% for a 12 month lease!

Lucretia

Nice and quiet. Very quiet neighbors, which is beautiful. A staff member, directed me the the different stores and restaurants that are in the area.

LeonToine

The entire staff is so helpful and pleasant , the area and surrounding amenities are attractive and enjoyable. A great Workout room, lovely view w/ grills from the rooftop and the courtyard is perfect for mingling and parties!!

Grace

Love this building and its residents! Since I have moved here back in October 2019, I have felt like I have been at home. There’s always someone there at the concierge desk, maintenance is always quick (HUGE shoutout to Tony), and it is very clean.

Jacqueline

The entire Flats at Bethesda team is fabulous! Truly feels like a family and they go above and beyond to make residents feel at home. Between monthly events that are fun and unique, to knowing my dogs on a personal level, to always having a smile on ...

Deborah

A respite from everything, yet centrally located in the best of Bethesda. I've been privileged to call the Flats at Bethesda home since the building opened. Over this time the management team continues to offer superior attention and care. The team h...

Kevin Belloso

This building is a very well-kept, well-supervised, beautiful building, with amazing restaurant silver downstairs that can deliver to you upstairs! Managers Tony and Chris are amazing hard-working people that will make sure things are getting done. T...

Nima

My sentiments haven’t changed - everyone from building services -shoutout to Tony- concierge and leasing are the best and a big part of the reason I continue to make flats home

Sarah

Life in the Flats is fantastic! All of the residents and staff are super friendly and welcoming, and the location is ideal--everything is within walking distance! The roof is a lovely spot to spend time and I look forward to attending yoga or any of ...

Claire

A great place to live! You cannot beat the location with the Capital Crescent trail, shops and restaurants all within a few steps. Updates to the roof were great! Can’t wait to see the updates in clubroom and lobby

Zaida

Flats is a great place to live. The location is unbeatable and the building is airy, bright and welcoming. The staff is very nice and friendly.

Meredith

I have really enjoyed living here overall and appreciate the leasing office’s responsiveness and professionalism. I was disappointed they wanted to raise my rent. I think the floor near the 2nd floor trash chute could be mopped more (some residents...

Bryanna

I have now been a resident for two years and have been extremely happy with my experience. The concierge and building management team are responsive and always willing to help.

Verified Resident

Wonderful place. Very kind and friendly residents. Very professional, helpful, responsive, and kind staff. Enjoying living here very much!

Kyle

The Flats team has been incredible since day one! There is a true sense of community at the property - something you don’t always find in apartment buildings.

Amanda

Love all the resident events (like the recent Resident Appreciation Day) and the friendliness of everyone in this building! This is a fantastic community to live in.

Cindy

Tony and the maintenance team has been a great asset to helping in fixing everything that cracks! They are responsive and never shrug at tasks, small or big.

Shao Wei Aloysius

We enjoyed the RAD, Tony worked hard for the event. Appreciate his hard work. Breakfast by Original Pancake House was nice especially the eggs. Games was fun and The BBQ party at our rooftop was great! We all had so much fun including the lucky draw....

For over a month, I have had the pleasure of being a resident at the Flats at Bethesda. Every interaction, everyone I have met, and the multiple resident events that the building hosts have all been incredible. Maecy and the entire team here are so h...

Nima

Staff and management are world-class and friendly. Have had exceedingly positive interactions - they make living in this community a happy, seamless experience. Building improvements are ongoing and necessary. Location is unbeatable and I’m altoget...

Vito

Fantastic building....have only lived there for a short period of time but will extend my time for another year because of the facility, location, friendliness, etc.

Meenakshi

Everything been perfect so far.I love Maecy she really helped me when I was trying to get a place.She made everything so easy.I love living here.

I love this property for the kind staff, prompt resolution of building issues, cleanliness, great amenities and engaging social activities. I feel valued as a resident! Kudos to the team!!

Meredith

I appreciate that Chris is very responsible, responsive and helpful to me and that Shuntel is kind. I have noticed that residents who are new don’t always throw perishable garbage away in a bag which leaves food and liquid in the trash chute or on ...

Claire

Overall an amazing place to live- cannot beat the location and community! Excited to see the monthly events start back up more consistently. Always a great way to connect with neighbors!

This is a beautiful property in a great location. Maecy was exceptionally helpful and responsive throughout my search. I ended up taking an apartment at another property only because availability at the Flats was limited when i needed to move.

John Kramon

Maecy was amazing! With the help of Maecy, my move was great. My apartment was in great shape when I moved in. She had the bars for my tub and the shower curtain installed. I’m glad that moved to The Flats. The apartment is great!

leenkath1

June at the front desk as well as Tony from maintenance went above and beyond for me when my keys were accidentally discarded down the garbage chute. I was so concerned seeing that my office keys were attached as well and I had work the next dayâ€...

I love living at the Flats. Location is ideal, apartments and amenities are great, and staff is friendly and helpful. Maintenance requests are taken care of promptly. Through building social events, a book club, etc., I have made many friends in the ...

Nima

I love living here. Staff is the highlight, and the building improvements and new amenities make flats the best place to live in the area. Highly recommend

It is an excellent place to live, very nice area, very quiet in the building, perfect to rest, the management team is great Sara, Chris, Rochelle and the maintenance staff are geniuses Daniel and Tonny, they solved my problems in record time, gratefu...

AdagioAJ882

After experiencing terrible customer service at a nearby property, I was pleasantly surprised by the welcoming young lady at the Flats during my delivery for Amazon. Not only was she very nice to me, she gave me a red carnation with a phrase that rea...

Jose Luis Marin Franco

It is an excellent place to live, very nice area, very quiet in the building, perfect to rest, the management team is great Sara, Chris, Rochelle and the maintenance staff are geniuses Daniel and Tonny, they solved my problems in record time, gratefu...

Kianna_M

Hello, I delivered to this building multiple times & Karen Duncan gave me a red carnation with a note attached to it . She was sweet & very pleasant. You guys are so lucky to have her apart of your team.

Alex, Shuntel, Tony, Sara and the entire Flats team couldn't be more friendly, helpful and reliable. As part-time/out-of state residents they have helped with many issues and challenges when we are not in town. Living at the Flats has been a 100% pos...

Toby

love living here. staff is terrific, building is beautiful, location is the best!!! the building is maintained with pride. residents are friendly and caring.

Madeleine

I absolutely love living here. Everyone who lives and works here is so kind and you can tell they also love being here. The small touches, services, cleanliness, quiet, community, gorgeous space. It’s all perfect!

Lois

Flats Bethesda is a extremely well run building. Everyone on the staff is so friendly and super helpful. We love living in this great building .

Heather

I absolutely love living here which is why I am in my 7th year of living at The Flats. It's a wonderful community of humans and pets, and the staff is terrific.

Jay

Great neighborhood to live in that's close to the metro, along with places to shop and eat in downtown Bethesda. Also our neighbors are great people and some have become close friends

Grace

This is a great place to live! Love the community, management and the building. Plus the area that we live in is AWESOME. So many shops and restaurants right in the area and easy access to get to.

Afarin

Best building in Bethesda to live in. Great location, always clean and amazing staff! Right next to the capital Crescent Trail Where you can like to Georgetown in 25 minutes

Claire

The Flats has been an incredible place to call home the past 3 and a half years. Only planned on staying 1 year.. the luxuries that come with this building make it hard to leave!

Meredith

Can you put up a sign by the trash chutes to remind people not to put boxes in them, and to bag up food/ drink garbage? I have been facing dirty chutes with food all over it or clogged up with boxes. I hope signage with large font will help better ke...

Gek Lian Adelene

We love it here, it’s a lovely community space and convenient to get to my favourite shops! :) The staff team is very welcoming and helpful!

Bryan

I have been treated unfairly and very much feel not welcomed in the community. Constantly getting accused of smoking in the building and the concierge even came into our apartment to “investigate” whether we were, of course no evidence of smoking...

Maecy our leasing agent was exceptionally helpful in facilitating our rental selection and agreement.

Adham_K

Living at the Flats at Bethesda Ave for over one year has been a positive experience. I especially appreciate the professionalism of the front desk, they are always ready willing and able to assist, especially Karen.

Claire

Overall a great experience living at the Flats. Cannot beat the incredible location. Looking forward to seeing the improvements on the rooftop!

Tianca_H

I delivered DoorDash for a resident and was a bit confused when a very nice woman by the name of Karen Duncan greeted me. She was so kind and inviting. All I know is that she works at the front desk so I decided to leave a review I’m hopes she...

Grace

🌟🌟🌟🌟🌟 - this has been a great community to live in! The community, building, staff, and amenities are all top notch. I would definitely recommend this place to anyone who wants to live in Bethesda.

From the moment you walk in the door you're impressed by the luxury that Flats at Bethesda Avenue has to offer. Top of the line amenities and a staff that will stop at nothing to meet your needs. Truly great work is being done here by the management ...

Bonnie Jones

This is an AWESOME place to live, and the convenience to everything is truly AMAZING...

Brianna R Terrell

I have lived at Flats for a year and a half and my partner and I absolutely love it. Even during the pandemic, the apartment has made an effort to engage its residents. My friends are always talking about how my apartment does so many more events/foo...

elijah Bah

I’ve been living at the flats for 2 years and I’ve been very happy with the staff & my stay here overall. Alex Green, Lloyd, and Shuntel are great very nice they are friendly and inviting and always there to help. Tony is very helpful he came to ...

Nima Miraftab

Everyone from concierge to building services and the management are amazing - warm/friendly, professional and they make living here a pleasure. This building has the best location (in my opinion) and along with the staff and the continuous improvemen...

Meredith

I have noticed residents on my floor (2nd floor) on the side of the leasing office for many months now disposing of food trash that is not bagged up in the trash chute. The neighbors’ disposal is unsanitary ; it could attract rodents/ pests or smel...

John Fitzgerald

Amazing property in the heart of Bethesda. Located on the Capitol Crescent trail and close to so many stores and restaurants.

Stephanie Tracey

Very nice kept building, great management! Awesome customer service. Just a beautiful place all around!

Alejandro

I have lived at the Flatts for a little over 2 years now. I am reminded of how lucky I am to live in such a perfect place every time I come Home. I recommend this place to anyone who is looking for a a place to live. It’s centrally located near eve...

Kamille

Beautiful indoor space, clean and stylish shared spaces, excellent amenities, pleasant and helpful staff! The Flats at Bethesda is a great place to live :)

Jose

Since they answered my call requesting information, until we rented the apartment, the work team was very considerate with a special treatment, we received the apartment with small gifts that made us feel welcome. thanks to Rachelle for her attention...

Elisa Marquez Innocenti

All beautiful, very friendly and very trained people! They took care of all the details and more, very grateful to the entire flats team, especially Rochelle💕

Elisa Marquez Innocenti

All beautiful, very friendly and very trained people! They took care of all the details and more, very grateful to the entire flats team, especially Rochelle💕

Susan Barnes Carras

Just this week we had excellent service with snow removal and salting and with in-unit minor repairs. The entire staff is so responsive, accommodating and friendly. The resident programs are also outstanding. A perfect place to live!!

Shao Wei Aloysius

Clean and safe environment. Lovely neighborhood and friendly management staff… No free parking and visitors/guest can’t access as there is no automated guest entry via car park…. No swimming pool and full condominium facilities…

RA Singh

The team at Flats at Bethesda are wonderful. Professional, courteous and with a warm friendly manner. One of the main reasons we decided to live here was because of the team and obviously also the superb facilities. A special mention on Sara and Roch...

Peter Jaffe

I lived at the Flats at Bethesda Ave. for two years. The staff is exceptionally friendly and responsive. The location can't be beat. One thing I particularly valued was the thick walls - I never heard any neighbor through them. And the ceilings are h...

Nima

Leasing, concierge and building services are very professional, friendly and make living here a positive experience. Building improvements are helping to refresh the complex and looking forward to the new additions and updates. The only downside is t...

Malika

amazing lobby music <3 free coffee is awesome like cherryyyyy on top also cute doggos all the time amazing lobby music <3 free coffee is awesome like cherryyyyy on top also cute doggos all the time

Joanne Alafoginis

Wonderful building with superior maintenance staff. Tony is exceptional,always available to fix any issue or help you with anything in a quick timely manner. Great place to live.

Jacqueline

Great experience starting off leasing here! Looking forward to moving in. The staff has been very helpful and accommodating and has made the transition very easy.

Gek Lian Adelene

Friendly & helpful staff. Lovely community space too! Friends have commented that they enjoy visiting us because of the space and close proximity of food & beverage areas and supermarket around us. :)

Tom Chaikin

Awesome staff. They have always been attentive, professional and courteous when dealing with any problems or concerns.

Grace

Love this building and the community! I moved here in 2019, and I have enjoyed living here and all that the building has to offer. The amenities are awesome and there are always events to strengthen the interaction with the neighbors. I couldn’t as...

Meredith

Wonderful building management and maintenance team! Helpful and take prompt action to any thing that arises. Friendly and responsive concierge. Clean and well maintained and lovely community.

Rebecca

Flats at Bethesda has great location, great service. Building always immaculate. Miss Kristin. She brought a personal touch that was extra special.

Claire

An incredible apartment building! You cannot beat the community here. Between the “yappy hours” in the courtyard, Monday night yoga, monthly resident breakfasts and wine tastings on the roof- this building ensures you will get to know all your wo...

Jay

It has been a great experience living at the flats the past 2 years. I would recommend for others to live here also if in Bethesda and want to be close to the metro and downtown in general

Nima

Staff is incredible Building has had wear and tear. Management doing the best they can to keep up but I feel like they aren’t being given the resources they need to get the job done and truly make it a luxury experience Again..leasing, building ser...

Amanda

After a bumpy start with having to wait an hour to get my keys, I've really enjoyed living here. The property managers and concierges have been fantastic and the building is very well kept!

Toby

Building is maintained very well. Staff is friendly and helpful. Nice residents. Best location in Bethesda. Many routes to access roads.

Cindy

Very attentive and prompt service from the concierge and maintenance team. It has been easy to reach out to them to resolve issues pertaining to apartment.

Sondra

I think our community is excellent, all of the concierge are very very good especially Alex Green and Shuntel Tony is fabulous and he has helped us in our apt for many types of things to be fixed The manager is fine as well as the assistant manager I...

Scott

The free high-speed WiFi is great on the community roof terrace. Great for work-from-home! A very fast connection with lots of bandwidth. Very useful!

Meredith

Love the building and fountain in the back. But I wish the leaf blowers outside the staff used machines that were quieter. Can that be looked into?

Alejandro

Love living here .. it is convenient and everyone is friendly. Great access to restaurants and social activities. The amenities are a plus and my dog and I always feel welcome

Mike Rosenfeld

Flats Bethesda is the finest place in all of Bethesda to live. Chris and the entire staff are always available and never say no. Tony gets it done same day if anything comes up inside the unit and again never says no. Definitely check the Flats Bethe...

Meredith

Amazing management/staff that make living here a breeze. Issues are promptly addressed and maintenance does an excellent job on upkeep. Packages are always handled swiftly and the friendly smiling faces make the community a joy.

Danielle Short

Excellent, quiet, and clean community! Maintenance is very responsive and professional! The property is well maintained with hardworking custodial staff, fantastic leasing office members, outstanding concierges. The surrounding area has all resources...

Hemal

Great location, staff, convenience, maintenance, and upkeep of a key property in the heart of Downtown Bethesda. Close to metro, shops, and restaurants.

Greta

Great place to live. Very professional staff. Always there if you need something and very responsive. Nice neighbors. Great Location,

Grace

This is a great community to be in! I love how attentive the management and staff are, the cleanliness, and the amazing neighborhood that we live in! 10/10

Allan

Great location between the heart of downtown Bethesda and the Capital Crescent Trail. The apartment complex itself also has nice amenities and looks great on the outside.

Nima

Great concierge, leasing and building services staff. Strong sense of community and ongoing building/amenity improvements are appreciated. The location is the best in Bethesda and very close to everything.

Scott

Still enjoying our flat for nearly 5 years now! The best building in the best location in downtown Bethesda, managed and maintained by the best team! Certainly look elsewhere, but make sure you checkout The Flats at Bethesda Avenue before you sign a ...

Shuntel, Paul and Alex have been amazing and have helped us to get settled in to feel at home. Thank you to the entire Flats at Bethesda team!!

Jay

Great area to live in and great staff! We have made some friends here at the residence as have our children. We also plan to renew our least coming up this summer.

Alejandro

Always helpful with apartment upkeep. Building is always clean.. noise free and great location . Residents are friendly especially during this pandemic !

Rachel Graves

Great staff! Front desk is amazing with packages and deliveries. Strong COVID precautions without making me feel neglected. I rented sight unseen and I'm delighted with how it turned out!

Jessica Kramer

We are extremely impressed by the Flats at Bethesda Avenue. From the moment we walked in, we felt like we were in a spa and we were treated like welcome guests. The apartment we chose is beautiful, as are the amenities. The other residents have been ...

Margarita SARS

I think this apartments are a great place to call home , I been here a few times I have a friend who lives here the area is Everything you need . The staff is very great specially Jose Serrano very nice guy . He came to fix something to my friends ap...

Johana Rosales

The staff here are wonderful. Very clean and organized.

Lizzy Cx

The maintenance staff here is amazing specially Jose Serrano very friendly and helpful

Manny Chavez

Love to live in this place , maintenance staff is great here one of the maintenance guys Jose Serrano is polite and helpful does his job right speaks both English and Spanish, also they are quick to respond to requests.

Patricia Hayes Rump

Great place to live. Staff are very helpful & requests are fulfilled quickly. Good location . Walkable & convenient to metro , easy parking, good neighbors!

Patricia Rump

Great place to live. The staff are very helpful and prompt in fulfilling any requests or concerns. The neighbors are friendly , location is very convenient to restaurants & metro . The apartment is lovely.

Tom O'Connor

We love working with Flats at Bethesda Avenue. The Bozzuto staff is always polite and reliable, 10/10 recommend!!

Eva

My experience was amazing! From signing papers to living in my new home. Everyone is so friendly! I would recommend this building to everyone !

Sylvia

The Flats at Bethesda Avenue is a wonderful complex in downtown Bethesda. The location can’t be beat! The staff are professional and courteous; the building and grounds are well maintained. Highly recommend!

Nima

This is a great building and the staff is even better. I have no complaints whatsoever; I’m happy living here (going on 4-5 years now). The location is literally the best in the area and the view is great on the roof. Would be better if hours on th...

Kamille

The building is beautiful, with quiet and tastefully decorated common spaces. The location is excellent. The staff are extremely pleasant and helpful!

I have lived at the Flats for about 2 years now, and I have so many great things to say. First is that the staff is so friendly and really makes this place feel like home. I have never had a bad experience with any of the staff, as they are always so...

Scott

We still love living at the Flats! Just signed our fourth lease! Still the perfect location in downtown Bethesda. A great building, with a ton of amenities and very responsive management and maintenance staff. Nice new improvements to the roof terrac...

Meredith

I have enjoyed living here overall, and appreciate the dedicated hard work of the cleaning staff and concierge. I do feel there are too many temps and think they could benefit from more experienced concierge coverage when one has to be out rather tha...

Johanna

The apartment complex is well-run and the maintenance staff are very responsive. The location is mostly great, but I did not realize that it would be so loud outside my window, most of the day.

Arthur

The construction quality leaves a little to be desired. Recent change in management brought up my rating by a star, Chris has been great to work with.

Grace

I love living here! Everyone from the management office, to concierge, to the maintenance & cleaning staff is helpful. Any questions or concerns that I have are always answered. That means a lot during this time!

Sylvia

The Flats at Bethesda Avenue is an excellent apartment building and I love living here! Location cannot be beat and the staff are great! Highly recommend!

Alejandro

When I was looking for a place to move I had researched the area even though I’ve been living here for already eight years. I scoped out the place the people the building and the services even before I moved here. Now living here for a few months I...

Nelly Boesen

My family moved into Flats at Bethesda Avenue one year after it opened and have lived in 3 different units during the past 4 years. Great building, great location, great people in the property management. I specifically wanted to point out Assistant ...

Anonymous

I moved in over the summer and have been very pleased so far at the staff and the apartment unit. During challenging COVID times, staff have been friendly, responsive, and helpful. I highly recommend this property for those wanted a downtown Bethesda...

Jamie Schoenfeld

I'm in my 4th year at Flats at Bethesda Avenue and am pleased with how the building is managed. The staff is very responsive and always a pleasure to work with, maintenance is always fast and effective, and the cleaning crew here is phenomenal. The c...

Nima

No major complaints; could do more with keeping up the building and new gym equipment, extended roof hours (or at least keyless access.. it's annoying)

beth bonney

As residents of the Flats at Bethesda Avenue for over four years now, we are extremely happy with our apartment home. It’s really the best place to live in downtown Bethesda. We love the amenities which include a great roof terrace with lots of com...

Carol Sue

It’s lovely here but I don’t seem able to connect with maintenance. It’s been very difficult to get my “grab bars” put in my shower. Thus I haven’t been able to shower or move in. The carpenter wasn’t able to finish today either because...

Dennis DeVol

I had an awesome experience visiting Flats at Bethesda Avenue! Bridget and Paul were so helpful in making my apartment search as easy as possible. They gave every bit of information I could have needed, and made my decision making process very easy. ...

Furhana

Excellent staff and well kept building. Great location. Great amenities. Pet friendly. Prompt maintenance. Love the area and the apartment which is spacious

Kathleen

Love you guys, great place to live. I feel safe, and everyone is always so positive and helpful, especially during this time. I am so appreciative of everyone's hard work. Thank you, thank you!!!

Amy

The Community & Staff are respectful of privacy, aware of each resident experience. Management is always timely and caring in their responses. Quiet, low noise environment with great sound proofing in this LEED certified building.

Beth

Great fun at virtual bingo this week. We won a nice bottle of wine! Management continues to create a dynamic social community, even in these trying times.

Nima

It's okay, was better before. Amenities should be available at all times unless residents consent to their removal. Gym needs a lot of work - equipment is noisy and needs to be replaced

Zaida

Staff is great, services are prompt, cleaning staff keeps the building sparkling. The building is very nice and kept up to date, repairs are done on an going basis. Services and amenities offered are wonderful.

Paul

Sensational. Staff are courteous and prompt as is maintenance. Neighbors are very friendly. Neighborhood is fantastic, love closeness of shops and restaurants.

Hiroyuki

I have been really enjoying comfortable stay, thanks to your hospitality and generosity. In addition, convenience locating at the center of Bethesda and modern facilities are marvelous.

Kensuke

Kind arrangement all the time, included maintenance, concierge. Well done every treatment at building. We are really satisfied then services.

Kerry

It is a wonderful building in a great location. The best part is the staff and community they have built, it really makes your apartment feel like home.

Kim

Best residential community ever! So happy to live here! Great neighbors and fantastic staff and management! Beautiful and clean common areas,

John

A great place to live. The location is ideal, close to shops, restaurants and the Metro. I love the amenities such as the club room, the roof terrace and the resident events. The staff is terrific!

Grace Morgan

Since moving here, my experience has been nothing but amazing! As soon as I walk into the building, I feel welcomed by the staff and community. :)

Toby

Love the people, the building, and our apartment . Services are great and maintenance is wonderful. Best location in Bethesda. Hope we can stay forever

William

Get staff. Clean building. Great amenities. Friendly people. Great events! Great location. Quick maintenance requests. Wine club and game night are big hits

Grace

Since moving here, my experience has been nothing but amazing! As soon as I walk into the building, I feel welcomed by the staff and community. :)

Liza K

The Flats at Bethesda Ave is an awesome residential community. Awesome service (from the concierges, maintenance to the leasing office). Every little maintenance request or question I had was resolved quickly and with professionalism. The apartment i...

Gareth Landy

With family living here, my experience has always been so positive. The staff are always friendly and helpful.

I've lived at the Flats over 2 years now. I could not ask for better neighbors and office staff. The community is always clean and smells amazing! Being a pet owner, the crescent trail located directly beside the building makes taking my dog for a wa...

Jeremy Kraner

I've been living at the Flats at Bethesda for a year now, and I can say without any hesitation that it's the best apartment complex I've ever lived in. The staff is first rate, going out of their way to make this a Good Place to live. It's extremely ...

Hagir Elawad

Quickly falling in love with the Bozzuto Family! From leasing to maintenance, of course the actual accommodations, and everything in between; our experience has thus far been nothing short of heavenly! How refreshing especially since we just moved in...

Verified Resident 466607

Lovely building and wonderful staff. Feels like a hotel, everyone is very pleasant & friendly & efficient! From the managers to the maintenance staff to the concierge, all function as a wonderful team.

Verified Resident 466621

The building is extremely well maintained, staff are very professional and friendly. Amenities and convenience are incredible. Roof top deck provides access to Common outdoor space. Workout room is well maintained. Equipment is new and is great shape...

Verified Resident 466791

I??â„¢ve had a very good experience living at the Flats. The staff is very friendly and the property is kept clean. They respond in a timely manner to all service requests. The front desk staff is very friendly and polite.

Verified Resident 459827

The community is well maintained, and the staff are all very friendly. Community events like wine night and monthly breakfast are a great way to meet neighbors. The apartments are relatively quiet, though you can hear when people are talking in the h...

Pathema

I was one of the early people who moved into the Flats, having occupied my apartment when the building was about half full. What impressed me immediately was how hard the management worked at making the apartment a social experience. In these times, ...

Verified Resident 425811

The staff is warm, friendly and capable. They are willing to help out whoever needed and they quickly learn everyone??â„¢s name. The building and grounds are well maintained. The building is well insulated and soundproofed. You can walk to the gr...

Verified Resident 424222

Great experience, excellent service, friendly staff. The place is extremely well managed, everything works well. Any issue is handled within minutes. The apartments are well designed with top appliances, nice decor, friendly atmosphere. The location ...

Verified Resident 423808

This is a great place to live, right in the heart of Bethesda. The apartments are very nice and the amenities are excellent. The staff is fantastic! It is a very diverse and friendly community, and regular events sponsored by the building management ...

A great place to live, right in the heart of Bethesda. Excellent apartments and amenities, and a fantastic staff. A very friendly and welcoming community.

Anthony Salinas

Thanks for the excellent cookout last night! I love this community :)

Verified Resident 397594

Flats at Bethesda is a friendly, welcoming, safe community. The building is modern, beautiful and well-maintained. The staff are helpful. It is a wonderful place for my children, dog, and me to call home.

It is a fun, friendly welcoming community that is a safe, comfortable place for my children and me to call home

Definitely luxury living. Professional office staff and concierge. I could have not made a better decision to live here.

Verified Resident 385394

It is a really great apartment to live in. It is a lovely building with very friendly and helpful staff. I would highly recommend this apartment building to others. Location is excellent and very walkable.