Ratings & Reviews

Sam McCollum

Leasing agent completely ghosted us and never reached out after the tour despite promising a mail sent within the hour. Place was subsequently removed as available from the floor plans listed and never heard anything after following up a few times

Communication on the application and lease was less than Stellar. However, we love the apartment and the neighborhood. So far we are happy with the community.

Mary

Communication on the application and lease was less than Stellar. However, we love the apartment and the neighborhood. So far we are happy with the community.

Anoop Mishra

We have been residing in The Promenade since 2020. Really happy with the staff with prompt response and up to date communication shared with residents on regular basis.

Great p lace to live. Best Hopkins. Whole foods close by. Convenient parking. Very nice concierge available. Clean common spaces. Recommended to those commuting to Hopkins

Abhishek

Great p lace to live. Best Hopkins. Whole foods close by. Convenient parking. Very nice concierge available. Clean common spaces. Recommended to those commuting to Hopkins

J P

Phenomenal. We look forward to making The Promenade our home.

Good! Everything is nice! Pretty close to the school that’s why I chose this property. The amenities could’ve been better but overall a decen apartment.

Agus

Good! Everything is nice! Pretty close to the school that’s why I chose this property. The amenities could’ve been better but overall a decen apartment.

Humaid

The article praises the exceptional quality of living in the building, highlighting its structural integrity, modern and functional apartment design, and the use of energy-efficient materials and smart home technologies. The amenities, including secu...

Issues with garage parking and maintenance. Good distance to JHH. Good value for money. Walking distance to Whole Foods and nearby Harbor East restaurants.

Abhishek

Issues with garage parking and maintenance. Good distance to JHH. Good value for money. Walking distance to Whole Foods and nearby Harbor East restaurants.

Work orders could be addressed faster with more organization and planning. Otherwise, grounds are very clean and amenities are kept up beautifully

Erin

Work orders could be addressed faster with more organization and planning. Otherwise, grounds are very clean and amenities are kept up beautifully

I love the events and the front desk concierge is the best! He is so helpful and nice. Also we really like our unit and the common areas / outdoor areas.

Paul Kowalski

Overall great experience living at The Promenade. Any maintenance issues were typically handled quickly. Tyler was awesome and really kept things organized. Only complaint was the HVAC system would produce a lot of dust throughout the apartment even ...

Kelly

I love the events and the front desk concierge is the best! He is so helpful and nice. Also we really like our unit and the common areas / outdoor areas.

The location is good, everything is close to you, the sea and a beautiful area, museums are close to you, and Johns Hopkins Hospital is 10 minutes away by car.

Love the location and cleanliness of the building. It’s all well maintained and cared for. Maintenance is pretty quick with repairs and communicative with building wide repairs. The monthly tenants events are a bonus and to look forward to the appr...

Samantha

Love the location and cleanliness of the building. It’s all well maintained and cared for. Maintenance is pretty quick with repairs and communicative with building wide repairs. The monthly tenants events are a bonus and to look forward to the appr...

Ismaeil

The location is good, everything is close to you, the sea and a beautiful area, museums are close to you, and Johns Hopkins Hospital is 10 minutes away by car.

The promenade and spinnaker bay staff are incredible. So responsive to phone calls and email. If I ever have an issue I can stop by the office.

Zoe

The promenade and spinnaker bay staff are incredible. So responsive to phone calls and email. If I ever have an issue I can stop by the office.

I enjoyed the neighborhood but would like to point out a couple of things: 1. The building lacks amenities such as a gym or swimming pool. 2. Few utilities are somewhat outdated.

Muntu Ka Mncambi

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Grace Reininga

Nice concierge. Parking garage is super easy but kind of pricey. Room quality is not the same as the lobby and hallways. Maintenance and Bozzuto requests are not quickly addressed. Location and area are prime. Enjoy the events and promos.

Jack

I’ve enjoyed the apartment a lot so far. Good amenities, and very quiet. The terrace is a good place to sit and think, and the floor to ceiling windows are great for natural light.

Umme Hanee

I enjoyed the neighborhood but would like to point out a couple of things: 1. The building lacks amenities such as a gym or swimming pool. 2. Few utilities are somewhat outdated.

I'll just list the negatives, since that is the information that I would like to have and that the management won't give you. We have lived on the top floor of the building. The elevator engines must be close to our apartment and you can hear them ru...

rachael rasp

The ultimate apartment building. Great location, good security, highly recommend

Eric Liu

A reasonable 3 star accommodation. Our concierge is what single-handedly brings it up to 4 stars. Tyler makes the effort to learn and remember names as well as encourage resident participation and a sense of community.

Vania Wang

I’ve been living at the Promenade for 2 years now and it has been a pleasant experience. The staff at the promenade are super nice, especially Tyler, the concierge, and Ava, the cleaning staff. Tyler always buzzes me into the apartment, and knows t...

Nash Vedanaparti

Great place to live. Very secure and great common area. Also the concierge, Tyler, is an incredible human! Highly recommend moving in!

Nela Muhameti

Great place to live! The concierge is very friendly and always addresses resident concerns

Neharika Singh

I love living at the promenade! Our concierge Tyler is the best!

I've had a rather noisy experience living in this apartment. Unfortunately, despite it, the ongoing issue of a leaking window in my room remains unaddressed. The noise and lack of timely maintenance have significantly impacted my overall satisfaction...

C. R. W

I just want the large whole in front of my door fixed. It's been there since I moved here in February and I've submitted several requests. Such an eyesore for such apartment building and dangerous for my grandson who visits frequently. Otherwise, the...

Yifei

I've had a rather noisy experience living in this apartment. Unfortunately, despite it, the ongoing issue of a leaking window in my room remains unaddressed. The noise and lack of timely maintenance have significantly impacted my overall satisfaction...

Shebli

Great building overall but delivery and package system has gotten messy, with no fault of the building worse however more effort should be made to hold delivery services/drivers accountable. I’ve had packages lost and stolen because they were left ...

Umme Hanee

It's been fantastic! The views of the Inner Harbor are breathtaking, and the community here is so vibrant. I love taking walks along the waterfront, and there are so many excellent dining options. It's a perfect blend of relaxation and excitement.

Carolina

Helpful staff and we'll kept apartments. The neighborhood is nice with many stores and places to go. Is easy and safe to walk around. Very nice

The apartment, unit, common areas are all great. Staff are very nice. I had multiple maintenance requests submitted which took 1-2 months to get resolved which was frustrating. Move in experience was also difficult and frustrating.

Kelly

The apartment, unit, common areas are all great. Staff are very nice. I had multiple maintenance requests submitted which took 1-2 months to get resolved which was frustrating. Move in experience was also difficult and frustrating.

Shaunte Mosley

Extremely Unprofessional I scheduled a virtual tour no video link has yet to be sent This is a major concern and I am no longer interested How do you schedule a virtual tour and dont send the info Now I am no longer interested if I cant trust that th...

Stephine

Love the home and the way it’s set up when I first moved here I was a little worried if I would like it but I love it it has a very laid back feel

Great building to live at! The leasing office is very responsive. Great location if you work in Inner Harbor/Downtown but want somewhere safer to live. It is an older building, so some amenities and appliances are older and break down from time to ti...

Dana

Great building to live at! The leasing office is very responsive. Great location if you work in Inner Harbor/Downtown but want somewhere safer to live. It is an older building, so some amenities and appliances are older and break down from time to ti...

Lehlo Honolo

Forget about the negative reviews you see, there are still some legit managers. I have tried so many managers and I got scammed until I met Mrs Rebecca Wayne, her 100% legit and reliable. I just made my 3rd withdrawal all by myself without any extra ...

Angela

Everything at the apartment has been pretty great! The only negative thing I'd have to say is during move-in, the apartment could have been cleaned better.

Alexander Herrera (Alex)

I am a medical professional who moved to the city in late 2021. I first lived in the Domain APTs & then the Eden APTs bc it’s closer to work. In May 2023, I moved to the Promenade for the more competitive price. I am writing this review as a warnin...

I lived here over one year now. When we moved in this apartment, we had a problem with the garage opener and the parking with a rental car. The manager and the concierge both helped us to solve the problems.

Verified Resident

I lived here over one year now. When we moved in this apartment, we had a problem with the garage opener and the parking with a rental car. The manager and the concierge both helped us to solve the problems.

Nothing but positive things to say. I had a sharp deadline I needed to move in and everything was great. They were able to help me find a great apartment.

Heather

Nothing but positive things to say. I had a sharp deadline I needed to move in and everything was great. They were able to help me find a great apartment.

Zhi

During move in, not enough rolling dollies. Parking pass did not work. Apartment had a musty smell. Halls were very hot. Staff were kind and helpful.

Abhishek

Great location in Harbor east and goood competitive rent. Location is seconds away from Whole Foods which is very convenient. Good location for those working at Hopkins.

The Promenade is located at the heart of Harbor East, and is one of the best places to live in Baltimore! With plenty of restaurants nearby and wholefoods just a minute away, it makes Promenade to be at a convenient location! The harborfront walk is ...

Nabil Ahsan

The Promenade is located at the heart of Harbor East, and is one of the best places to live in Baltimore! With plenty of restaurants nearby and wholefoods just a minute away, it makes Promenade to be at a convenient location! The harborfront walk is ...

Verified Resident

We lived here over one year now. Our concierge Tyler is very nice and is very responsible . He always there to help and listen to our concerns.

I love the apartment building, my only complaint is the move in process was extremely complicated and frustrating, it made what is already not a fun process so much worse. You have to carry your belongings three times as far as you should have to if ...

Kelly

I love the apartment building, my only complaint is the move in process was extremely complicated and frustrating, it made what is already not a fun process so much worse. You have to carry your belongings three times as far as you should have to if ...

Shebli

Love the area and the apartment is very spacious! Like the boutique feel of the apartment complex and the neighbors are very friendly! Glad to call this place home!

Louis

Overall move-in was great. A few minor issues in the apartment that I would have hoped been handled prior to move-in however maintenance is top notch!

Overall it was good but one of the elevator always not working. It is not convenient for the residents. The reception staff is very nice and helpful all the time. I like the apartment often host small party and treats.

Yuanyuan

Overall it was good but one of the elevator always not working. It is not convenient for the residents. The reception staff is very nice and helpful all the time. I like the apartment often host small party and treats.

Xueyan

The leasing team is really helping! Especially Lindsey. She is very patient with me and helped a lot during my move in. The only thing i am disappointed in is the maintenance. I sent request to fix the balcony door lock days ago but it haven't been d...

What’s best about the place is the location. The building itself is less flattering and equipment is poor, getting things fixed is worse than frustrating . But people are nice esp Tyler at the concierge desk is amazing !

Siddharth

What’s best about the place is the location. The building itself is less flattering and equipment is poor, getting things fixed is worse than frustrating . But people are nice esp Tyler at the concierge desk is amazing !

Great location and apartments. Staff is caring and attentive. Older building but well kept with great views. In the center of harbor east. We love our place!

Heather

Great location and apartments. Staff is caring and attentive. Older building but well kept with great views. In the center of harbor east. We love our place!

Samantha Nicole

I moved in several weeks ago and everything has been great so far. I was assisted throughout the move in process 100% With management’s communication and diligence, everything ran smoothly (Special shout out to Julia and Tyler!!) I requested a cosm...

Alex Rong

UPDATED REVIEW: After 2 years as a resident, it seems clear that quality of maintenance is a struggle for Promenade. Delays aside, maintenance has marked an unresolved issue "complete" on multiple occasions (when the issue could've been easily detect...

I just moved in but so far I am loving the building. It is quite and peaceful but right in the center of harbor east. My apartment gets so much natural light!

Zoe

I just moved in but so far I am loving the building. It is quite and peaceful but right in the center of harbor east. My apartment gets so much natural light!

kyle ogden

Very thankful to be greeted by Tyler each day. He executes his job in a very professional manner and is extremely friendly.

Tyler Willey

The Promenade is awesome and all of the residents are so nice! Great location, great views.

MARCOS GONZALEZ

Nice place to stay with also nice views

Nice location. Helpful management staff. Can get noisy especially over the weekend. Apartments have issues which are difficult to repair but ok for temp living.

Siddharth

Nice location. Helpful management staff. Can get noisy especially over the weekend. Apartments have issues which are difficult to repair but ok for temp living.

Pooja Kadakia

Have been living here since 2020 and it has been an amazing experience. Everyone is helpful and always available to assist with any queries and issues we have. Definitely recommend to consider Promenade as your next home.

Dana Iskhakova

So far so good! The maintenance has been completing my requests and the building management has been friendly and responsive. The hallway is always clean and decorated for holidays and the concierge is very nice. It can be loud outside the building, ...

Casey Kempner

Best apartment ever. Great staff!

Blintech S.A.

Perfecto!

So far so good! The maintenance has been completing my requests and the building management has been friendly and responsive. The hallway is always clean and decorated for holidays and the concierge is very nice. It can be loud outside a building, es...

Dana

So far so good! The maintenance has been completing my requests and the building management has been friendly and responsive. The hallway is always clean and decorated for holidays and the concierge is very nice. It can be loud outside a building, es...

Some of the best staff just unfortunately an old building that needs a lot of renovations. Needs updates & new appliances. Also beautiful neighborhood just really noisy

Tyler is awesome! He is truly at the core of our community! The staff all go above and beyond here. This is a great place to live! Highly recommend.

Samantha

Some of the best staff just unfortunately an old building that needs a lot of renovations. Needs updates & new appliances. Also beautiful neighborhood just really noisy

Heather

Tyler is awesome! He is truly at the core of our community! The staff all go above and beyond here. This is a great place to live! Highly recommend.

Vince Kelly

WOW!! I'm still looking at my bank account with amazement, i remember few months back i had nothing i couldn't boast of 100 $ in my bank account cause i've lost my life-savings and pension to scammers, i had lost all hope in life..until MR KILLIAN BA...

Everytime I fill this, I go a point lower. At this point, everytime our bathroom fills up with water after every shower despite asking to fix this over a year ago is just distressing and has led to unsafe living conditions in the house. Overall these...

Siddharth

Everytime I fill this, I go a point lower. At this point, everytime our bathroom fills up with water after every shower despite asking to fix this over a year ago is just distressing and has led to unsafe living conditions in the house. Overall these...

Samantha

Apartment is extremely small and hard to arrange furniture in. and lots of things are old and falling apart. Not happy that there isn’t many amenities. concierge is always nice & helpful. Maintenance team doesn’t communicate with anyone.

Gabriel

My resident experience has been extremely positive. This apartment has provided me with a quiet and relaxed experience in an extremely nice part of Baltimore!

Allison

Great maintenance response! Everyone is very on top of things. Questions and requests are answered quickly. Common areas are always clean and neat.

Stephine

This is a great and quiet place to live the pool is awesome the lobby is beautiful my pent house is so beautiful I couldn’t ask for a better place to live

Siddharth

Location is great. Concierge and leasing team is wonderful. They host events which is also awesome. Some challenges r with management: old appliances that don’t work and failure to fix leakages etc (and lack of interest from management to fix these...

Yuanyuan Li

I just moved in Promenade Harbor East. I had lots of things going on. Rosina Fleri helped me a lot! I would like to thank Rosina Fleri. She has been really patient and assisted me with all my questions about move-in, contracts and forms. Patiently an...

Verified Resident

The area is really nice and clean. Walking distance to major restaurants and the city itself. Very quiet and family oriented place. Security is good

Nikoo

It has been really nice living here at the Promenade, given its wonderful location :) The only feedback I have is that I wish it did not take so long for the maintenance team to solve issues in the apartments. The appliances in my unit are very old, ...

Harlan Horkey

Maintenance found a water leak under my kitchen island, didn’t fix the leak, and never replaced the moldy wood that they saw. Our dryer hasn’t worked for four-five months and maintenance hasn’t replaced or fixed it. Our dishwasher didn’t work...

Samantha Fallat

Was really excited to live here. However come to find out a lot of the appliances & features were dysfunctional. Have had 2 things in my kitchen fixed. Now I need new blinds because they don’t shut properly and when I ask for maintenance I’m told...

Samantha

I give the promenade a 3.5/5 stars. Extremely loud community, and old appliances/blinds. But at least the management is nice. Wish the TPS would stop the obnoxious behavior that goes on in the neighborhood.

Patrick

Living at the promenade has been great. I just hit 2 year mark and I’ve been thrilled with the management group, the staff, and the location.

Ginzy

Overall good experience. I really like the location and the atmosphere at the apartment. Happy I made the right choice to move in Promenade:)

Robert

Any issue I have is timely and professionally resolved quickly. The staff is polite. The premises are clean and orderly. The tenants are polite and respectful

Siddharth

Nice location. Clean place. While Services limited, the third floor terrace and pool are nice and easily accessible . Maintenance services could be better.

Tanya

The Promenade at Harbor East, Baltimore is a great place to live-- amenities, facilities, living space, neighbourhood, staff, safety are all fabulous.

Quiet, clean & organized apartment complex...Happy to have chosen it as my first residence experience in Baltimore! If you are looking for some sort of cosmopolitan experience in Baltimore, I'd hands down recommend this place to live.

Nikoo

I have absolutely loved my experience here at the Promenade! I truly enjoy how close it is to Whole Foods, Häagen-Dazs shop, and great stores like Madewell and Anthropologie!

Kelly

Just moved in this week and really looking forward to joining this community. The apartment was very clean and ready for move in. Beautiful building with a great view, although could be more updated.

Patrick

It's been great! Love the building and location. It's very clean here and there's always events and stuff going on inside our building. Maintenance has been great too

Siddharth

nice location, lots of eating areas around. management services could be better as currently it takes forever to get anything fixed here (some still notaddressed with the first evaluation over a year ago).

Keegan

I love the neighborhood and the building staff is very friendly! I also enjoy the amenities, including the courtyard and pool. I am definitely a fan!

Nikoo

It's been really amazing living here at The Promenade! I love the neighborhood and how close I live to great shops like Madewell and Anthropologie.

Alireza

Quiet, clean & organized apartment complex...Happy to have chosen it as my first residence experience in Baltimore! If you are looking for some sort of cosmopolitan experience in Baltimore, I'd hands down recommend this place to live.

Tanya

great apartment and facilities. in a safe neighborhood and secure building. many stores and shops nearby-- very convenient location. would recommend.

Siddharth

Great location; well kept with the resources available. Limited by willingness to get anything fixed esp since these r older apartments and have ongoing problems. Suggestion - please consider getting Tesla charging spots in parking lot.

Nikoo

Living at the promenade has truly been an amazing experience! I'm new to Baltimore, so being in such a safe and great building has made my experience here very pleasant. I especially like the neighborhood with its shops, restaurants, and coffee shops...

I have been staying here since Sep 2020. Based on the independent research i decided to move into this community and it was one of the best decisions i took :)

Anoop

I have been staying here since Sep 2020. Based on the independent research i decided to move into this community and it was one of the best decisions i took :)

Tendayi

My microwave has not been replaced since September, I had the inconvenience of no appliance for 4 months. I went personally to the rental office and I felt an ingenious response to rectifying the issue. They tried to fix it previously and I told them...

Keegan

This is a great building to live in! I have greatly enjoyed being a resident in this building so far, and think it is one of the best options in the Baltimore area.

Maddie

Great building, mediocre quality. Weird population in the building. High quality units and location, but very strange maintenance and staff services with not much ability to help you. Amenities very limited. No gym, pool is barely functional.

Rana Alshehri

Great apartments and the staff there were amazing, the leasing office as well. The only thing is that they don’t have a gym or meeting club. Otherwise, I would highly recommend living there.

Tanya

Great apartment, great staff, and great facilities-- all located in a safe and busy neighborhood; management is prompt with replying to and fixing broken amenities.

Nikoo

Living at the Promenade has truly been a great experience! It is located in a safe and vibrant neighborhood which provides me peace of mind as I am new to Maryland!

Siddharth

Nice people and neighborhood. Proximity to Whole Foods is a big plus. However, Appliances are old and poor quality. Maintenance response is painfully slow and many times unable to fix.

yue

It's a good idea to live here. I studied in Carey Business School where is very close to the apartment. The life is so convenient for me. Besides the view is very good as well since the apartment is close to the harbor. There are many good restaurant...

Claire

Lovely area, great amenities, feel safe and at home here. Renewed our lease since we loved it so much. If there is an issue in the apartment, maintenance is here fast and quickly fix the issues.

Muxin

I have been living in the Promenade at Harbor East for 2 weeks. It's a lovely neighborhood that looks clean and neat. There is a Whole Foods across the street, and I like it a lot.

Ruoning

In general the living experience has been great so far, but there are aspects that could need a little bit of improvements. I‘ve been here for almost a month but my resident info is stew incorrect in the intercom system.

Aya

Great apartment views and quality & pricing. Also is good for students and people who are planning to get a studio or share an apartments for students. Fair price and good quality and location.

Rana

Amazing and lovely staff, great neighborhood. I just love this apartment and the leasing office is absolutely great! The service is good and everything you may need is near you. Thank you for letting us be part of this amazing place.

Keegan

Great atmosphere! The location of the Promenade is perfect for shopping and eating. The amenities provided by the Promenade are amazing for current graduate students.

Mert

Everything is fine for me except I wish there had events to meet other neighbors! Besides, I also could not find two of my packages even though Amazon states them as delivered.

Keegan

I love the neighborhood and the building is very nice as well! Barbara, the resident concierge, is so friendly and helpful. I have really enjoyed living here so far.

Shannon

Great experience. Barb is THE BEST! Always so friendly and keeps that package room in check! The maintenance requests are addressed and completed fairly quickly. Residents are always nice and friendly

Verified Resident

Neighborhood and environment are good. There are nice shops and grocery store like whole foods in a walking distance. The noise from HVAC in the residence and from the electricity room is quite high.

Alireza

As a new resident in Baltimore, my move-in process was so smooth and pleasant. I really look forward to staying the same way through the whole lease and getting to know new neighbors.

Siddharth

Good things: Location is great especially the proximity to whole foods is fantastic. Staff is very friendly and nice. Opportunities to improve: There is basically a complete absence of any ability to fix anything that's wrong in an apartment - eg. th...

Tanya

Large spacious room with loads of natural light, amazing facilities, and friendly staff. Safe neighborhood with great views, restaurants, and shops.

Patrick

The Promenade is the perfect location and combination of affordable, luxury living. Bozzuto management has done a wonderful job and I would recommend this spot to everyone.

Yasamin

I really enjoyed living at The Promenade. Concierge was always friendly, especially Tiffany. Barbara is great too. Noise from neighbors is at a minimum. The common areas are always kept clean and smell fresh. The mail and package areas are kept organ...

Cara

The Promenade is in the perfect location that cannot be beat. The building is safe and well up-kept and we have been so pleased with everyone we have met that lives here

Dania

Living at Promenade at harbor East is great. Near by you can find many good shopping stores and restaurants. The sea view from my apartment is amazing.

Matthew

I have stayed here for a year and found it very pleasant. Solid apartment with no unnecessary noise from outside or neighbors as well as very efficient with utilities and quality of fixtures.

Marielena

Really appreciated the ease of move-in and support from the community! The leasing agents answered all of my questions and were able to keep up with my many requests and changes in plans. Excited to be a resident.

Adrianna

They staff are the best! I really like the location and the apartment also. We are at walking distance from the store, restaurants and a lot of great places to hang out. The common areas are very clean and organized.

Tendayi

Clean building with friendly staff. My commute is short and sweet. Great entertainment to choose from and convenient stores to choose from. Elevators are always working.

Rana

Good full of life and lots of activities neighborhood, every thing you need is close to the building, lots of restaurants, a supermarket, furniture stores and a pharmacy nice helpful staff and lovely kind door woman .

Aya

Great experience; although the maintenance could be better. All in all, great balcony; view; and services; pool: business lobby; lockers; although a gym is a nice to have.

Gwendolyn

Good so far! Very friendly staff and clean facility. However, the system for actually moving your stuff into the building is a huge pain. From a restaurant loading dock, through multiple hallways with auto-locking doors, across the parking garage, ju...

I have lived at The Promenade for 5 years and have thoroughly enjoyed it. I love how small and quaint it is. There is no gym on site but I go to The MAC that is a short walk away. It's a really nice gym and The Promenade offers a discount to the gym ...

Christopher Julio

I can't say enough good things about The Promenade. The apartments are spacious and have some of the best views in Baltimore. My company has rented units at The Promenade for 9 years, and our clients always have rave reviews about this property. The ...

Travis

Living here so far has been quite a pleasure. The neighborhood is beautiful with plenty to do and plenty of places to eat at. Living so close to the promenade has been excellent for my running!

Margaret

Living here at the Promenade has been the greatest experience. I would highly recommend living here to anyone- it’s been great! Barbara (the concierge) is fantastic and really helps make the Promenade feel like home.

Maddie

I enjoy living here. Some intermittent issues with heat, cold, and water dripping, but maintenance is good. Great location and awesome views of the city. Our apartment has tons of natural light and windows. Very spacious. I would recommend!

Staying at the residence i know i were coming home to a smile and a warm welcoming in the lobby the concierge Ms. Barbara makes you feel so welcoming after a long day of work and its just a quiet place to live.

Tori Whitaker

I am currently a resident at The Promenade and I am continuously impressed by the building and the management team! I moved from out of state and didn't know what area I wanted to be in but Harbor East is such an amazing location! I definitely feel a...

Maggie Mildrew

Awesome experience living here- The Promenade is the perfect place to call home! All of the management is fantastic, especially the concierge Barbara! Highly recommend living here.

Jdavis85

Barbara Ebanks at the concierge was so helpful and always smiling and have a warm welcome goes out the way to help others , she made my home so warm welcoming, I will refer this apartment to friends and family.

Anonymous

Great location! Close to many restaurants and shops. . My apartment has a great view of the harbor and my neighbors are friendly. The staff was very helpful through the leasing and move in process and are very responsive whenever I have questions.

Siddharth

Location is great. people are very friendly. The building overall appears to be an older construction and many appliances need some work eg. we had to get the HVAC replaced (which took 2-3 months) as the heat was not very functional and had a pretty ...

Todd Walker

Absolutely!! I loved my stay there, other than it was too short!😢 It was well maintained, clean and quiet! The location can NOT be any better. In addition, I loved the friendly and professional Concierge, Barbara — she was very hospitable, knowl...

Jackson Davis

The staff is very accommodating and the living arrangements and location are unbeatable!

Dania

its a good experience accessible to many places. the building is well secured. I like it here. My apartment has a great sea view. neighbors are friendly. the concierge is always welcoming us with a smiling face.

Lauren

Love the location, but I wish there was 24/7 security... I also submitted a maintenance request in august and haven’t heard back. I love that the garage is connected to the building and the balcony is the best!

Sara

Great location, decent amenities, and very fast on maintenance. I like the package room service as it makes it so easy to ship packages securely and safely.

Tendayi

Been here for a month and the comfort level, cleanliness and security is exceptional. I'm 10mins from my place of employment. My running trail is full of a new discoveries on each turn.

Claire

Love the cleanliness of the building. When we there is an issue and I put a request in, maintenance comes right away. Feel safe during covid living here and appreciate the emails about covid and the purell stations

Siddharth

Love the location , accessibility, short drive to work. However, quite disappointed in the apartment condition at start and also continued ongoing issues.

Verified Resident

great so far except the package locker room. amenities are all great and the area is safe as well. attached garage is great too. would recommend to others

Sabina Rasoulov

If you enjoy living with a cockroach infestation, come live here!

David

ok. good neighborhood. no amenities. apartments feel old but good for the price point in the neighborhood. the mail service needs a lot of work

Patrick

It’s been real great so far. The move in process was so easy and Maintenance was awesome when we first got there. The room was spotless clean too

Rahul

Great location, decent amenities, and very fast on maintenance requests. The resident events have improved and Bozzuto has done a good job with the Covid-19 response.

Swati

Overall the experience has been good. The gap on a concierge was a little annoying. However, the concierges are always nice and helpful. The maintenance staff is good

Rahul

The maintenance staff is very responsive, professional, and friendly. The location is fantastic. However the parking sensor could be improved as it is sometimes unreliable.

Neil

It has been good overall. I love the location and building. My only complaint has been my loud neighbors banging on walls. Otherwise I love it here.

Verified Resident

The promenade is on a good location at the harbor east in Baltimore. Many things to do and events are around neighborhood. Caution. There is constant electricity noise in all residential area.

Rose

Truly enjoy the apartment complex and all the amenities. Couldn’t have found a better place for my dog and I. Plus you can’t beat the location!

Yian

The relevent instrufuctures are needed, like more parking space, gym, swimming pool, more computers, more business space, a communication room and so on.

Charlotte

I don't think I could ask for anything better for what I'm paying for. The location is PERFECT (walking distance is grocery store, cvs, shopping, fells point, etc). The staff are very helpful and friendly as well!

Hayeong

Great location. The quick and efficient maintenance team. However, the building is old. I don't get hot water after a few minutes of shower.

Jagdeep

very helping and accommodating staff..especially Rosina, their lead. I had an visa complications and she helped to the best she can. It was very nice and calming in a stressful situation.

Krystell

It is a lovely community with respectful neighbors. I love it- please continue to have events were you introduce us to local businesses. I have purchased and tried new services through this and it has been really helpful.

Christopher

A lot of people just leave their trash on the floor. I wonder if there is anything that can be done in the way of education. I like Ruth a lot.

Yue

the neighborhood, location and staff are great, the only complaint is about the management of the package room. I almost lost my package one time because someone else took it.

Eleni

I have loved living here. the garage is convenient, the staff are all so friendly! The building is clean. Maintenance is typically responsive for quick fixes but they are no so great with bigger fixes. The leasing office is wonderful and very helpful...

Yi Jia

Overall it’s a nice experience to live in the Promenade. However, the room facilities are a bit old. Currently, in my room, issues in facilities going wrong happened frequently. Hope this aspect would be improved in future.

Jason

Good value relative to other buildings in the area, and located in a prime location. Since I’ve moved in, the addition of the package room in the Promenade as opposed to having to pick up packages at Spinnaker Bay has been a great improvement.

Yi-An

It locates at a perfect location but some of the facilities are old. Love the security here, they are friendly and kind! And the copy machine is super convience!

David

its fine. a little old and could use more amenities. reasonably priced for the neighborhood. mail room could be better. amazon often gets turned away cause no one is there

Sirene 74

I am currently staying at The Promenade. Thought it would be a healthy place for living. Till this night had no issues. Tonight it all started. There's a very noisy engine, I guess it is an AC compressor, right next to my bedroom behind the wall. Sin...

Anonymous

I have lived in the Spinnaker and the Promenade for three years now. The location, cleanliness, quiet, attentive staff and quick response to issues are some of the benefits I have realized first hand! Also, The Promenade clearly has the best Concierg...

Anonymous

I am moving out today and will definitely be sad to go. The staff here was amazing, especially the concierge they have in the lobby. Always incredibly friendly, and very protective of the security of the building and it's residents. Apartments are we...

Iconic Street15

The Promenade in Harbor East on The Charm'tastic Mile is one of the premiere apartment residences in all of downtown Baltimore. They have amazing units with first-class amenities. The Promenade is situated near all the main attractions downtown with ...

Verified Resident 530603

Overall good experience, friendly and safe environment. Great location close to many attractions.Maintenance responds the same day of the request. I have enjoyed my time here and will recommend to friend.

Verified Resident 529170

It's a nice experience to live in the Promenade. The apartment has a beautiful sight view. The public space is clean. The staff are willing to help. Overall the Promenade is somehow give the renter a felling of a warm home.

Diana Badosa

I am giving 2 stars because they are friendly and the experience I had for the first week was great. Unfortunately we had a leaking problem that lasted for 2 weeks!!! The staff wasn’t able to solve it even if they came 5 times to fix it. I am assum...

Lucia La

Great experience living here! You pay for the place but the service is very prompt. There’s no gym here but you get 30 dollars off the neighboring MAC gym (which makes it 70 a month) and you can walk to Whole Foods and Fells Point. The cleaners als...

Jess Jessme Tate-Harris

Amazing residents and an amazing management team Bozzuto ROCKS!!!!

Anonymous

Although I never lived at the Promenade (I lived across the street at Spinnaker Bay), I have to praise the concierge here. Jessica Harris is amazing. She is a ray of sunshine - always upbeat, positive and extremely helpful. Like I said previously, th...

Derrick E. Vaughan

The Promenade is one of the amazing residences in Harbor East on The Charm'tastic Mile of Baltimore. It has great amenities with easy access to all things downtown. Cool & chic place to live for cosmopolitan singles & couples.

Verified Resident 443458

Very expensive apartment, but a nice area and nice surrounding businesses. Can't afford to live here again, but it's a nice place if you can afford it! Jessica at the concierge is the nicest woman on the planet and deserves a raise! She rocks! Very c...

Great experience overall. Can't beat the location. The amenities are all there and available to you. While I have had a need for a number of maintenance requests, they are all completed within the day. Fun community events.

lorcr123

We lived at the Promenade from November 2016 to November 2017. We enjoyed our residency there and are especially grateful to one individual: Jessica Harris. She made our stay there so wonderful! Every time we walked in the door she is smiling and ask...

Verified Resident 409304

We moved in thinking we would only be here for a year or two. Instead we find ourselves hard pressed to imagine ourselves anywhere else. The staff is friendly and attentive and our animals love the full length windows and the terrace. For those who e...

We thought we would be here for a year or two and here we are going on 4 and 5! That says it all. We are extremely pleased with the service and location.

Value for Money for a place to live. 5mins walk to Office and beautiful evening or morning waterfront breeze !!!!

Verified Resident 396034

I moved in Promenade in 12 August, living with my friend in a 2B2B room. It is a great apartment especially close to my school - Carey business school. Everything is convenient here. Nice service, nice environment

Robert Huang

We rented a very comfortable 2-bedroom apartment in the Promenade. Only a block to the best restaurants. the rocking MAC, movies and Blood Orange margaritas. A great place made better by bright smiling and ever helpful Jessica at the front desk. Will...

Verified Resident 348106

I moved from a relatively unsafe neighborhood downtown to Harbor East in April. This move has been such a fresh start and I have loved the Promenade so far. The parking garage is well lit, feels safe, and I can always park at a comfortable distance t...

Christopher Julio

Temporary Furnisher Apartments Baltimore rents Apartments at The Promenade. The property is awesome. Great location and views of the harbor. The staff is very knowledgeable and friendly. I highly recommend this property.

محمد آل كيرعان

شقق ممتازه ومريحه

Everything you need at your fingertips with friendly staff who knows your name as well as your pets !

Verified Resident 303993

It's been a great experience so far. Accommodating when moving in, the front desk experience is usually very positive. Great extra amenities, and the gym discount is amazing. There are a good number of resident events, and they are always changing to...

Living here is great, you can't beat the location. Everything is in walking distance. The community events are fun, a great way to get a sense of the community. I also love the free printing access and the courtyard.

Anonymous

I currently live here. Will is wonderful, so are the maintanence guys (Dave, Bryan, etc) and most of the staff at Spinnaker are always willing to assist. If something breaks, it's fixed ASAP. Here are my concerns with this apartment complex. I make m...

Leroy Butler Jr

My rider was excellent very polite.

Verified Resident 99630

We couldn't ask for a friendlier concierge. Maintenance team is friendly and always there within 24 hours (not including non work days). Beautiful view and top rated restaurants and shopping are only a few blocks away, walking distance.

Verified Resident 45319

It has been great. Besides the constant gatherings in the lobby of the promenade.

Verified Resident 45343

I feel my only complaint is the gathering in the lobby and having to go around and over people and children when exiting or entering building, they really don't clean up after themselves either. I find the staff very helpful and friendly.

Verified Resident 33376

So far wonderful.....moved in 2013 that was not a choice

Verified Resident 33501

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Anonymous

I'd say this apartment building is average, the biggest plus to me is the location, and the biggest con is the price of a tiny apartment. Management is average at best- the "sister" building Spinnaker Bay is across the street and that is where mgmt. ...

Verified Resident 14041

Great neighborhood and building mgmt is highly responsive. Only negatives: no gym and a shared doorman with the building next door

Alena21202

I've been living in the Promenade for almost a year now and was attempting to write this review for awhile. Living in one of the Bozzuto-managed buildings I would expect not only the nice facade of the complex but also reasonable service. However Boz...

Anonymous

This place needed the upgrades and I love how it looks now. Too bad some of these people don't know how to take care of things!

Anonymous

Noisy. Performing a renovation. Will appear nice after. The walls are paper thin and you can hear everying inside and outside of your apartment.

MI-native

I've lived at the Promenade for about a year now. There have been some ups and downs, which I guess you get with any place. Overall, I'd say the place is mediocre. To start with the positives, it's in what I consider to be the best location in Baltim...

Anonymous

The leasing staff and management company are a pleasure to work with. The apartments are in an ideal location and have been recently updated. This is a nice property for the dollar spent.

Anonymous

I have been living here for a little while now and things have become horrible. I don't know if this is a new thing but there have been a lot of foreign short-term renters living in this building who make a lot of noise. I did a lot of research into ...

flutist1

Promenade is inhabited by people who leave their trash all around the building and are up all hours of the night. I finally had to march down to the neighbor's at 1 am and tell them to shut up. Their kids were running wild up and down the hallways an...

Anonymous

I moved out of Promenade recently, but I enjoyed my time there. The best part about it was the management and staff. I never had any major problems in the apartment, but for minor things, maintenance was quick and painless after a telephone call. The...

Anonymous

To save you time from reading rest of it: In summary, anything that Bozzuto manages is crap. Now read on..... The maintenance staff (Steve & Brian) are great and the location is great. Other than that this place has nothing to offer for the amount of...

sexyaqr

I loved my apartment. A little small but great. Maintenance is the best. The staff in the office is great. The fitness center is awesome. Very clean. Parking great and safe. Beautiful views and close to everything

Anonymous

I love my apartment. The view is breathtaking! The neighborhood is the best in Baltimore. So many great things within walking distance. We have a great gym that is always clean and fresh. The people who work here are friendly and helpful and offer wo...