Ratings & Reviews

Verified Resident

Heritage Bedford Springs is a great place to live in, neighborhood and people are very nice and friendly. Maintenance service is excellent as well.

Ayush

A Serene Retreat Living at Heritage at Bedford Springs has been a truly delightful experience. The moment I stepped onto the property, I was captivated by its tranquil atmosphere and well-maintained grounds. The apartment itself is spacious and moder...

Krystal

I e been living here for a year now and every time my unit is in need of anything you guys take care of it in an orderly fashion. Thank you

Sonia

Is a great community!!! Great staff and neighbors! Very pleasant! Everything inside and out the apartment is neatly. Beautiful. Quiet neighborhood.

Mengxia

Very nice neighborhood, it’s quiet and everyone is friendly. Close to grocery stores and mall, restaurants. Easy commute. Family friendly. Less traffic

Brian

Being a quadriplegic for the last 12yrs I will highlight accommodations that allow me to navigate daily living and added benefits this property provides. BHS is head and shoulders above what most properties call ADA compliant plus many added benefits...

Kenesha

Since moving in I have loved the community. It’s very quiet and peaceful. The grounds a very well kept and the staff is very professional and friendly. I love that there is a gym and pool and that it’s close the Burlington mall.

Joseph

Everything is great. Great neighbors ,making new friends ,all the services are on time. The property is very beautiful and it's peaceful. Very happy living here.

Oryan

Just moved in yesterday and the process was well supported. Even though there was inconvenience involved there was clear and timely communication which made everything smooth. Good going so far.

David

Quiet community, good upkeep, responsive maintenance and management, but large increases in rent every year. Close to Boston and multiple highways.

Jennifer

Had some issues getting set up with amazon lockers in the beginning but after a couple months it finally got fixed. Other than that things are ok.

James

So far I love it here, talked to a few people and all have been really nice. It’s a great location and I love my actual apartment. It’s beautiful

debbie stitt

Great place, friendly, helpful and welcoming. Great amenities with pool, beautiful grounds and kept up nice. Good maintenance, quick response for fixing things. I am very happy here. The only thing i found is no assigned parking, if you come home lat...

Mengxia

Very nice and quiet community. Family friendly. Location is good, close to Burlington mall and a lot of grocery stores. Nice neighbors and staff

Meaghan McBee

Edit for 2024: new management (Bozzuto) bought this place and they seem to have it together :) new maintenance guys are really nice and chill. So far things are looking up. Still have issues with poor construction but it is what it is, and I get the ...

Brooke C

I wanted to rent here but Casey was very unkind and almost sounded aggressive so I changed my mind. I’ll just stick to my current residence here at the Madison at Marshfield and renew my lease, they have never talked to me like that. I’m quite su...

Verified Resident

Great place and neighborhood to live in. I have been living here for 4 years and counting. In my opinion there are some things that the management team can work on to improve the place.

Sarah

Have only been here a week. The thing that seems good so far is that the maintenance person seems helpful and attentive. Getting my lease was incredibly difficult during the transfer from Greystar to Bozzuto. No one seems to answer the phone. I had t...

Allen Mukasi

The staff is extremely rude and condescending. This guy called Rick thinks doing his job is a favor and gift from God. I had a simple issue of my deposit cheque to be mailed back and for over a month I didn't get help and when I finally found out the...

Jeffrey

The apartment is quiet, well laid out. The issues we reported were promptly resolved. Looking forward to experiencing all the amenities of the the development.

Joseph

Very happy, great people making new friends and my building we are like a family. I hope the new management company is great like there reviews say.

Mengxia

The neighborhood is quiet and family friendly. Nice community. Close to Burlington mall and restaurants. Close to I-95. Neighbors are friendly

Patricia

I have enjoyed living here for 12 years. It is centrally located to the mall, restaurants, and so many other things. The people here are very nice and accommodating. The kids are very respectful and well behaved The new management team is very cooper...

Kayla

Not feeling the switch out from different property management. Not much organizing involved with the new switch out with the new management rep.

Julie-Ann

Unfortunately again we have a new property management company but this time there isn't much communication and we have no pone steady as management its someone new each day and all they can say is sorry I'm only here today. Not a warm and fuzzy feeli...

Verified Resident 1228173

The property is really nice and the staff seem amazing but my apartment is currently unlivable due to the noise above at inconsistent hours. If the noise above were to be fixed/if I were to be able to move to a new unit I have no doubt that I would l...

Mick

Lived here for 2 years. Went way downhill the second year- filthy grounds, overflowing trash, poor communication from management. Only redeeming qualities are the great location and lots of dogs. Waited 5 months to get our security deposit back after...

Ketaki Ramesh

The apartment is spacious and has good living area. The community is good and has good amenities. The play area can be bigger for kids. also there should be an indoor play area as well for kids

Kathleen Kenny

I have been trying to get a response from the property management office for almost a year now, regarding unexplained charges on my account. The amount that I "owe" changes each time I open the app, and there is no accounting for what this might be f...

Mengxia

Overall the living experience is good, like the neighborhood, close to Burlington with access to lots of stores, groceries, restaurants and shopping centers

rachel wallack

All was well until my upstairs neighbor moved out. The noise from the new tenant was beyond what any reasonable person could tolerate, and management was unable/unwilling to do anything to ameliorate the situation. After months of stress and lack of ...

Gabriel

Reviews are public so please read and follow the guidelines below before submitting your review: Do not include any personally identifiable information such as your full name, unit number, etc. Ensure your review pertains to your experience living at...

Verified Resident 1171899

Good but stair carpet has holes on every step. Doesn’t look good and risk of falls. Needs replacing to be competitive with newer competitors. Good maintenance on grounds. Good cleanup of parking garage. Good maintenance of elevator.

Watcharee

Love the community the management are amazing and the ppls are great. I love the area and how quiet it is. I can come home and wind down or go to the gym. Everything so clean

Raja Sekhar

Good experience living at this place so far, looking forward to the first summer. Lot of community events , convenient location , quick service by maintenance..

Michael Lavallee

I spent two years here and this community has been the worst place I have ever lived. The amenities here are aging and the ownership will only reinvest if they can get a tax break from it (i.e. a community garden that no one asked for and electric ca...

Julie-Ann

Lived here for over 10 years. Loved it when 1st moved in but lately in past 2 years many issues and changes, but those kinks are getting worked out and I have a good feeling everything that was bad before will now bring forward a change and this plac...

Hermione

Friendly staff, and neat office. Just wish that the apartments were way bigger than they currently are, specially for the price that they are charging.

Fred

Lots of improvements underway, especially getting ready for winter, readying the underground parking ready, and especially adjusting the Apple thermostats for winter settings.

Ralph

Our family had enjoyed The Heritage during our temporary 3 month corporate relo stay. We were pleased to find a dog friendly environment, recycling, off street parking, fitness center, Amazon locker, work & lounge spaces in the clubhouse, and our uni...

Courtney

I’ve lived here for a very long time. If it wasn’t for the location and amenities, I would probably leave. They go through management and staff frequently so things are not consistent. What one manager says, the next says something completely dif...

Patricia

I have enjoyed living here The people are very nice which makes it more easy to adapt The management is top notch I hope it continues. I am looking forward to continue to live here next year

Michelle

This place is nice n quiet, lots of familys around! The staff stay on top of maintenence and issues that arise! The office staff is always willing to help and offer assistance when needed!

Joseph

I just got a gift card for telling how happy I 'am living In my apartment and the awesome staff. When I need anything Caroline and Danelle are on the ball.

Verified Resident 1131676

Very happy very professional I love the staff with all the help. I help the property If they need any help on the weekends. Very nice space to live in before I build a house I have a lot of great neighbors also.

Mengxia

Great location, very quiet neighborhood, family friendly. Close to Burlington mall, and there are quite a few restaurants close by, close to I-95. Friendly staff

Verified Resident 1189254

I’ve been a resident here for many years and lately the management and maintenance situation has gone a bit downhill. Things aren’t being addressed in a timely manner and the office staff is dismissive of my inquiries to make me go away...

I’ve been a resident here for many years and lately the management and maintenance situation has gone a bit downhill. Things aren’t being addressed in a timely manner and the office staff is dismissive of my inquiries to make me go away.

Verified Resident 1185173

I have tried to contact the building office a few times to resolve a questionable water bill/unclear charge several times. I haven't gotten a reply, which is very frustrating. If I am given a bill that states $x, then the app tells me I owe several h...

Zacarra Davis

Danielle was very helpful with situating the move-in process with me today :)

I love how the people in the community are so helpful and welcoming.

Jw Sun

I love this place, everyone is warm hearted and helpful. Especially the lease office lady Danielle, she is a big help and thoughtful and always smile. I love her. The neighbor is nice too.

Ethan Allen

Do NOT move here. They have my $500 down payment and will not return my calls. I recently applied to live at Heritage as part my return CONUS following my retirement from the Air Force. The company was unable to provide the apartment upon our agreed ...

waiting for 3 months for 2 service calls...plus garage in bldg 4 has water there for months and never cleared..cannot walk or open trunk..plus urine on rugs in hall from dogs and there for years..carpet on stairs all torn and dangerous..

Jenna Flowers

I recently moved out after living here for the last 14 months. I have had wonderful experiences with this apartment complex. The manager has been so helpful and kind whenever I've had problems or questions in the past, maintenance is efficient, and t...

Gabriel

Just professionalism and respectful costumer service might be a really helpful way to improve our experience. I love the place, but recently all maintenance issues are undertaken without care. Should trash disposal be a problem every week? Plagues ar...

Julie-Ann

Manager is sweet and personable. Last front desk associate was an issue in many aspects such as with falling through and was related to maintenance employee ( nepotism at its best)who was a nuisance and inadequate in performing their duties. In fact ...

Verified Resident 956480

I would have recommended this community a few years ago but I am not sure now. I think the grounds are no longer well kept and trash is everywhere. There is not a clean up crew at all to pick up trash. The dumpster is always a huge issue with rodents...

Verified Resident 1171899

Not enough maintenance follow ups and Not enough garbage pickup. Often overflows and stinks. The Parking garage always dirty. Carpets need cleaning or replacing. Terrible stain on carpet at entry. The pool area is nice and has a lifeguard. Office man...

Lisa

The building that I live in has not been kept up in regards to the walls in the hallways needing repairing and painting. Also the carpeting needs to be cleaned badly. Has stains on it. I'm embarrassed to have people come visit.

Daniela

It is a nice complex apartment with great space, I really like balcony and they allow pets. They just need to improve commun areas and organice better social gathering

Jacqueline

My family and myself have been here for a long time. I have to say it’s been an interesting journey Finally, we have an office manager that does the job and is quick to react and respond to issues at hand. The road ahead at Heritage is now looking ...

Tommy Lupo

Great experience living here the past 13 months. Caroline and Lauren are extremely kind and welcoming. Any issue we had was always resolved in a timely manner. Would certainly come back if given the chance. 10/10!

Joseph

I love my new apartment, Staff is very awesome sorry to see Lauren leave but I wish her the best, Caroline is awesome and she will always answer my questions. the land scape is great to.

Jeffrey

Generally a great place to live; however, there are things in need of repair that just don't seem to be getting addressed. For instance the carpeting on the stairs going from floor 1 to floor 2, in building 4, is in very poor condition and is a safet...

Courtney

Overall it’s a good little community to live in. The couple drawbacks are people speed through the parking lot, don’t follow the one way signs, and don’t stop at the stop signs, making it dangerous for our children who play outside. Also, many ...

Patricia

Heritage at Bedford Springs is a great community to live. It is centrally located to many things The management team is cooperative and friendly. I would recommend it to anyone

Verified Resident 1070365

Units are very quiet, even with children in the units. The gardens are kept very nicely, and the members are wonderful. Management is friendly. Overall great experience here. We like the pool here and there, and love our garage parking spot.

Fred

Lot of things need fixing. First week here has not been good. Hoping things get better. Good potential though. Nice people though. Friendly and helpful office staff.

Josephine

love my apartment...but....too many dogs in this community----they urinate on all the rugs in building and also elevator...plus garage is filthy... plus keeping water heater on deck inside closet costs a single person a fortune in gas bill.. everythi...

Dianne Sawyer

I have recently moved out of Heritage at Bedford Springs, and I have to say I've never lived in a worse place in my life, and I am a senior citizen. The management is horrible! They don't manage by rules, they manage by whether they like you, or they...

We received a notice in the email that we have to delay our move into the new apartment four days before the scheduled moving date. The reason was that the vendor is unable to replace the vinyl and carpeting in the apartment timely. Very irresponsibl...

Michael Angel

17% increase rent, year 2. Not recommended Some Value for year 1 but expect poor service and understaffed. Slow response to leasing office questions and three tries to get responses. Building Fire Alarm Error with loud beeping for > 5 months. Mainten...

Kayla

Communication sucks. The response to service request is not handled properly. The generated emails that’s sent out to tenants need to be rewritten and articulated to be properly addressed towards complaints & etc

Verified Resident 1131676

Great place to live, everyone one is friendly and clean. Staff is very professional and the grounds is very clean and a great place to live. There is also a lot of activities to do that greystar offers.

Flora Chen

I enjoyed my stay here until I have water meter issue. Office is not helping or responding and it has been 5 months. Instead they decide to raise the rent by 50%. Update: 10 months after moving out I still have not received my security deposit. Email...

Sonia_R598

Its a wonderful, peaceful place to live. The grounds are well managed. The management is amazing they bend over backwards to accomodate you. My apartment inside is beautiful, new appliances, everything clean and modern. The buildings interiors and ex...

Julie-Ann

The property manager is so sweet. She is a breath of fresh air and let’s you feel you are a part of a community. She is inviting and engaging , truly wants to get to know you.

Verified Resident 1142278

Very happy living here, office and maintenance staff are great. Ground are kept up very well. The noise from th gun club can be a bit much especially in the morning and on the weekends. Not bad in the winter when all the windows are closed. There are...

Gabriel

Great location for a family!!!!!! Nature surrounding the place makes every season a great moment. Every day you can go for a hike or a bbq.

Very happy living here, office and maintenance staff are great.

Elaine M

Visited a friend. Seems average. Safe area

Benjamin Smith

Cockroach infestation. Getting "exterminations" this week. Awful staff. 0/10 would not recommend to my worst enemy.

Leslie

Love it here, office staff is fantastic and so is the maintenance staff. My only complaints have to do with the fellow tenants, driving in the wrong directions, driving o fast, not putting trash in the dumpster. Can’t fix ignorance.

Anonymous

They didn’t post my last review. My husband passed away in December and the manager -------- ----- has mistreated me and forced me to move out. My rent is caught up, but she wants me to pay the penalty for breaking my lease and ALSO pay their ...

Allorria

I give the experience living here 4 stars. The reason is I have seen so many changes with management over the last 10 years and we finally have a team that cares. They are friendly and go above and beyond to make you feel welcome. Lauren is a wonderf...

Joseph

Awesome I love living here. Made many friends and the staff are very professional. Very clean property I meet new people everyday. I tell everyone about my new apartment.

Patricia

This is a very well rounded community. The people here are very nice. The management is very good. I would recommend it to anyone Please pass this along to upper management

Verified Resident 1131676

Everything is totally awesome. Staff is very sweet and know a lot about the campus. If you need anything fixed they do it very fast, They have a great fitness center and park to walk around safely. I have made many new friends.

Watcharee

So far everything is great i love the area. Looking forward to seeing more and being involved in the community. I met Lauren … she made me feel so welcome.

todd nelson

This place is managed like college housing. If you want someplace to call home, this is not it.

Verified Resident 1062309

High rent. Compare to rent, Need more maintenance and cleaning in and out of unit. Staff and s good and efficient. I may recommend to other for this to rent if it down compare to other apartments in same area.

Sonia

Everything is great. I feel safe. Is a very family oriented family. The staff are very attentive and consistent. Is a very quiet place and very clean. Love in here. Thanks.

Cecilia

It’s been a phenomenal experience living here at Heritage at Bedford Spring the neighbors are friendly… The views are amazing especially during the snow storms and in the summer even more amazing .. I feel safe and welcomed at all times..The Grou...

Jacqueline

It’s clean and quiet. Neighbors are friendly and complex is pretty and clean. Convenient to art. 93 & 128. Nice dog park and patio area with pool and beautiful club house and gym area

Samuel

I’m feeling in home here!! I came from Brazil about 9 months ago and I have always felt welcomed by the wonderful staff of this community!! Thanks!!

Patricia

I have been living here for 10 years I have found the staff here to be great I would recommend this community to my family and friends I wish all of you a very healthy and happy 2023.

Verified Resident

Very nice place for living. I have been here for the thrid year and everything is just perfect. Neighbors are great people and the maintenance team is always helpful.

Very happy here, maintenance and office staff are great. Love the layout of my apartment, the amenities and I have not had any missing packages. I know this is a big problem at many complexes.

Courtney

Lauren, Caroline, and Nick are all such assets to our community! Great office and maintenance staff! Thank you for all you do for your residents!

Musa Patrick Inge

I can’t be thankful enough to my pastor who introduced me to Mrs MORRIS BERTHA . Salary is never enough! With tons of bills to pay, like: school fees, electricity bill, rent, transportation, feeding, etc. A salary earner is always broke before mont...

Tonya

The apartment is really quiet. There hasn’t been a lot of noise from other units or from the outside. The area is really nice with all the nature and the woods. The grounds are kept well and in the winter they are plowed very early in the morning w...

Mohammad

Good amenities, beautiful gardens and close to where I need to go. Nice and bright apartment. Nice layout. Good maintenance services. Fast response to issues.

Leslie

Haven’t been here for very long but I am very happy with the complex and my apartment. The office staff and the maintenance staff have been fantastic.

melanie deschene

Awesome

Verified Resident 1086750

Overall, pleased. A few general maintenance issues (cracked concrete in some sidewalks) are annoying. Some residents discard food or food remnants. These are generally found not by birds or wildlife but by residents' dogs! Some dog owners do not pick...

Melanie

I have not moved in yet However the women in the front office have been extremely amazing and helpful understanding and thoughtful. The property is just beautiful and well kept and I am so grateful and I cannot wait to wake up in my new beautiful apa...

Nice experience, nice and beautiful apartments and attentive and responsive staff.

Paula Mayhew

I moved into Heritage Springs just a few weeks ago. I have to give huge kudos to Lauren who covers the leasing office. She was amazing both before I signed my lease and since! She is thorough, knowledgeable, professional, friendly and dependable. I h...

Jeffrey

Generally, very happy with our apartment community. Outside landscaping is beautiful, the maintenance staff is very responsive, and the package pickup area is very helpful. We have really enjoyed living here these past 8 years. We would though like t...

Verified Resident 1080884

Heritage Springs is a very nice apartment community. The grounds are pretty and the leasing staff are professional, friendly and knowledgeable. The interior of the apartment itself is updated and nice.

Sitha

Great location. Easy access to grocery stores, mall and lots of cafes/ restaurants, and highways. It’s quiet and has a lot of the amenities we use.

Justin

I love Bedford Springs it's a wonderful development. I have lived here for 13 years. I love the maintenance staff and all my friends In the surrounding buildings.

Haven’t lived here that long but the office and maintenance staff are great. Love my apartment, getting used to the gun club nearby

Anonymous

Heritage at Bedford Springs took our deposit money and didn't get back to us about it once we moved out. We have been constantly trying to get in touch with them regarding this and our balance had been abruptly changed to a huge balance money. When w...

Very convenient location. Grounds are always clean.

R *

Would not recommend. Dumpster is always overflowing, recycling is pretend (everyone puts garbage in there), parking is hard to find, and the package room is too small and down a set of stairs which violates the ADA (elevator is available only when of...

Rayne

My resident experience has been great! We just moved in recently and the leasing office staff was very helpful. The maintenance also responds pretty quickly.

Cecilia

I have enjoyed being a part of this community it clean,quiet, safe,My unit is spacious and beautiful and the staff are awesome, Caroline is very attentive and caring about our concerns in the community, she goes over and beyond with her kindness and ...

It a very beautiful and quiet community safe and clean and Caroline The Property Manager is the Best of the Best she made my leasing easy and welcomed me to the community like if I was alway meant to be here..she was very informative, kind and helpfu...

Verified Resident 1070365

Love living here so far! Quaint little community, nice people, well built buildings, great amenities. It's been pretty quiet compared to other buildings I've lived in. Great for kids. Love the gym and the playground and parking garage.

Love living here so far! Quaint little community, nice people, well built buildings, great amenities.

Verified Resident 1068604

I love my apartment. Is very beautiful, spacious, close to highways, hospitals, stores, restaurants, Mall, everthing you need is close by. This is a quiet and peaceful community. The managment is wonderful, they will help your needs, everyone here. I...

Sonia Robles

Im in love with my apartment. Is so spacious and beautiful inside. This place is Wonderful to live, very quiet, peaceful, close to highways, stores, restaurants, Burlington Mall, Lahey Hospital, in the middle of Billerica and Burlington. You will lov...

Ana

I had have a very nice experience in the community, the staff and the maintenance team are very attentive. Unfortunately a month ago moved in a very noisy irrespectful family neighbors. That run, walk on a very tough manner, slam doors and cabinets a...

Arwa C

I lived here for one year and overall the grounds, facilities and location are fantastic. The units are spacious with high ceilings and a good neighborhood. During my stay, we had water leakage and both times, the maintenance staff was quick to respo...

Verified Resident 1062309

I am new at community but I find it is excellent to live with family. Also, it is well organised and all amenities are maintained , no safety concerns, all the time maintenance activities supposed seamlessly with accurate work. I would like to recomm...

Mercedes

The best place to live at… very quiet and clean 🧽… love the fact that we all try to be respectful to each other and keep the peace around the community

Matthew

The staff is lovely and always ready to help. Maintenance staff is very quick to respond. The facilities are accessible. The environment is calm and friendly. The only great problem is lack of amenities - as in - there aren’t any cafes or convenien...

Tonya

Great place to live and very quiet. Maintenance is fast and very professional. The apartments are clean and updated and the grounds are kept nice.

Shelby McGeorge

Caroline in the office and Nick from maintenance are both amazing. They never cease to go above and beyond whenever necessary. Both are extremely kind and very clearly care about the residents here.

Verified Resident 1050297

My husband and I have had a very pleasant experience living here. The maintenance staff is overall very responsive and reliable when it comes to resolving any issues in a timely manner. All staff has been very pleasant to communicate and interact wit...

Deepa

Heritage at Bedford springs is a nice and quiet community. It has great amenities and a wonderful staff. Some great people and close by to shopping and restaurants.

Samuel

It’s a nice and quiet place. So good to have a great morning!! I’m new on this community but I feel so gladly and I hope that’s will be continued for a long time!!

David

Since we have lived here, we have not had a lot of trouble. A few noisy nights but we were able to talk and all stopped. I like living here, it's a nice area and everyone so far has been friendly.

Sitha

The host who showed us around the apartment was very nice and helpful and answered all of our questions. The location is super convenient and easy access to everything from supermarkets to highway. It’s all less than a 5 min drive. Awesome location

Michelle

My neighbors are amazing! This place has amenities so my kids, particularly my lil one can play around. And the staff an maintenance crew are extremly helpful.

Gabriel

Amazing neighbors. Wonderful place for family and pets. Un espacio magnífico para disfrutar en familia de la naturaleza. Cada estación tiene su belleza única.

Ana

Very Good Experience and a Good Community. The staff is very supportive and kind and also de residents very good neighbors. A quiet and calm place to live.

Courtney

I’ve lived here for over 7 years. The location is great. There are awesome amenities. The walls are thin so you can hear your neighbors on all surrounding sides.

Tonya

Very quiet with Beautiful trees surrounding the property. You hear no noise from the highway and not any noise from the road. The apartment grounds are well-maintained and they are plowed and shoveled through the winter very promptly. The pool in the...

Jacqueline

I’ve been here for 9 yrs. I’ve meet dozens of families . My children have met and made a lot of best friends growing up here. Family life here at Heritage has been a good experience for myself and my family .

Bruce

My apartment building (#2000) is always quiet and neat. The grounds (landscape) is consistently beautiful and professional. My neighbors are courteous and caring people.

Julie-Ann

Love the community events that are planned. The lobby area redesign is more esthetically pleasing to the eye. Love the plants at the front entrance to the office

Di Zhang

I’ve been living here for 2 years. I was told that my rent for the next year will be 3300+/per month, which is 1000+ more than what I paid per month in the last two year. Can you image that they rise 1/3 of the rent? Just because MA does not have r...

Verified Resident 1020283

I am happy in my new home it just need to be fixed what we send in the check list when we move. The community and the staff are very kind and we are happy to be in the community. Also I really enjoy the activities you promote

Sade

I really like living here. Very spacious apartment and a great place for family. I also really love all the amenities and the location is perfect.

Justin

I love this development and all the necessary things that come with it from the clubhouse gym to pool table movie theater room. Keep up the good work.

Alejandro Dardón

I feel very comfortable. I like the facilities and the amenities. The apartment is spacious and very good acoustics. The lobby and hallway are clean but cold, because the door of the parking lot in the basement and the middle door are kept open.

Mauricio

I feel very comfortable. I like the facilities and the amenities. The apartment is spacious and very good acoustics. The lobby and hallway are clean but cold, because the door of the parking lot in the basement and the middle door are kept open.

Courtney

I’ve lived here for 7 years. It’s a great area and has nice amenities. The only downfalls are that the walls are thin and there is no opportunity to get upgrades that newer apartments have if you already live there.

Chantel

Great community for the most part. People here are nice and friendly, but the quality of the amenities is declining while the rent is increasing.

Tonya

The community it very quiet. They are very responsive to any concerns. All the grounds are clean and well kept. Everyone is so friendly! Definitely a great place to live.

Michael

Lived here 10 plus’s years. Moved here after being caught in a building fire. It’s Always felt safe. Later had a Stroke, then Covid… still feels like home. Good people, great maintenance staff.

Julie-Ann

Clean and quiet place except for the utilities. Central air is air is so load when friends come over they get startled by the noise and ask how I can live with the loudest of the unit. Except for that it is a lovely community

Dianne

It has been wonderful. I’m really enjoying our new living. Everyone is very nice around here. The staff is wonderful and the maintenance staff keeps this place spotless.

Lyne

Good experience living here overall. Employees are always attentive and kind. However, rent prices are on the higher end for the area and no utilities are included in rent :(

Mercedes

Place is Quiet. The dog park needs to be updated looks dirty, ground is uneven, there is poop everywhere. Most of the pretty trees are gone and it is sad they cut them off. I will suggest to plant new ones.

Heritage is great. Love living here and glad we made the decision to choose this community. Everyone is nice and friendly here.

Verified Resident 981510

Wonderful friendly staff! They are very timely and everything they do. The grounds I saw well-kept. Im amazed at how clean they even keep the dumpster area. Would highly recommend the Heritage At Bedford Springs.

Verified Resident 978349

Beautiful place love it here and my kids to very clean and respectful place would recommend this plz to anyone looking for a beautiful quiet place very clean also and the office is very helpful to me and anyone who needs them

Sade

I like living here. It is quite and peaceful. Staff and maintenance are really nice. I recommend living here. My only problem is I don’t like how you can’t pick up packages after hours.

Verified Resident 971112

The dumpster is frequently overflowing with trash. An additional dumpster is needed. I have noticed that some residents let there dogs urinate on the grass and shrubs outside apartment units. That is unacceptable. The front door lamps at the front of...

Verified Resident 969449

Great environment to live in with access to highways and shopping. Beautiful grounds and friendly and professional staff. Nice fitness center too and covered parking are a plus! . Really like living here.

Laurie

Great place to live. Very convenient to my job and shopping. Friendly neighbors. Amenities like the gym, pool, Amazon lockers are good to have. Staff very attentive to residents.

Meaghan

Everyone is very nice and the grounds are well kept. A bit expensive rent wise but that’s Massachusetts for you. My apartment is spacious and I love having a patio. My biggest issue is how thin the walls/ceilings are. If you have an apartment next ...

Terry

The location is central to many opportunities. The complex is clean and safe. The staff is friendly and the residents are pleasant to each other. There are lota of dogs.

Lauri

There isn't enough parking, and I frequently have to park very far, at the opposite end of the property. They charge for a apot in garage. Also when I moved into this building there was already a cocroach issue and it had been treated before I moved ...

Peyton

Great place my friend moved to. Even has a fitness center and pool we work out at.

Ashley

Prices seem a little high for such little space. Maintenance staff is amazing. They are quick, never anyone in the office though. Wish they would answer the phone more often.

Susan

So far so good. Really love it hear and especially the fact here is an elevator and covered parking. Great access to highways and restaurants and Starbucks

Teo Sengabi

I have just moved into the community and I would say the experience has been great so far. Beside from the hiccup we had at receiving our keys, everything has been good.

Emily

We LOVE our unit here. The layout was by far and away the best of the many nearby imported that we toured - specifically the open concept, bedroom size, and balcony - unmatched! The amenities are convenient although wishing the pool was open longer l...

Verified Resident 956480

The property use to be better. Now it appears as though once Greystar took over there is a change in customer service. The trash is out of control, the recycle program is useless and there seems to not be any rhyme or reason to package collection.

Gianna

We really enjoy our experience here! Location is great when it comes to parks, restaurants, beauty services, etc. Very dog friendly and we enjoy using the gym amenities. Whenever we have a maintenance issue, they are great with communication and gett...

Justin

I love Bedford springs it's a wonderful development to live in I've been here for about 12 years and I can't picture living anywhere else this is my home possibly for the rest of my life

Courtney

This is a nice community, and great location. As I write in all my reviews, the thing I wish is that residents living here for longer periods of time would have the option to upgrade their rugs/floor, paint, etc.

Jeffrey

Maintenance service is very good. Would like more flexibility on office hours during the week. Happy with the apartment community in general.

Josephine

Guests comment on how lovely it is coming into community. Flowers and trees and shrubs so well kept and put in according to season. They love to visit. They still live in their homes.

I love my apartment. It has all that you would want. Very quiet in and out also. Tjhe grounds are kept so beautiful also.

Leslie

I haven’t received email responses to a couple of questions. I just moved in and am wondering if I should be receiving a welcome packet or email of some sort to explain things more clearly.

Hussien Haidar

I moved in during covid to Hertiage springs in Bedford.Very nice place to live with a great community and maintenance staff. However, I had major leak issues (twice 6 month apart) management did not take full responsibilities for that. During covid, ...

Julie-Ann

Clean and friendly complex. Have lived here for over 9 years and have enjoyed it. Lots of amenities and the common areas are cleaned regularly.

Kyle

One month down, and my girlfriend and I have loved every minute of living at Heritage at Bedford Springs. The grounds are well kept, and the people/community are so nice and welcoming. We also enjoy the occasional event that is held on campus. Last w...

Mikayla Balch

This was initially a positive review, but since positing it, the owner raised my rent significantly. This is nice place to live but it's far more expensive than it should be. "Beautiful community and outgoing staff. All new appliances and flooring wh...

Anonymous

I feel so lucky to find this place when I relocated to Boston from overseas in April 2021. It is new, beautiful and quite. The local site staff I have worked with (Ashley, Jackie and Nick) are super nice and responsive. I hope they will get a pay rai...

Renee

Love it here! The amenities are great and the grounds/buildings are kept very clean. We would highly recommend it to others! It is close to everything as well

Elnaz

All the neighbors are so friendly & nice. the community kept clean. All staff are so nice & ontime specially Nick👍🏻👌🏻 The community is veri cozy and quiet 👍🏻

Joel Llewelyn

I've lived here for about 4 years when I first moved up! Overall I enjoyed my stay. Living close to work, having a responsive maintenance team, enjoying the amenities, and good apartment quality made this location a great place to live!

Mahsa

Very peacful community, very clean every body is so nice and we have a fast access to everything like restaurants groceries, the pool is super cool and it always has a life guard

Deborah

She was very helpful in helping me with the paper work and she was very nice . The place is clean and beautiful. She gave us a building with an Elevator since we are seniors We also got the 3rd floor in which we asked for.

Breahna

I moved here in January and it has been a great experience so far. I love the community and the area that we live in. The only thing I would change is the package room.

Dylan

The staff has been very kind and helpful, though there are some less than ideal aspects of the unit. (Paint worn on some cabinets, water damage on the side of the dish washer, our front door is filthy)

Great community with good amenities. Good location to my job, friendly staff. Reasonable rates.

Gianna

We love living here! Location is awesome and we enjoy the amenities like the gym and dog washing room. We enjoy having the fenced in dog area. The reason for four stars are a few minor things such as the trash compactor pile up and the pool lifeguard...

Courtney

This is a great place to live. The location is convenient. The only downfall is the walls are thin and I wish that the older apartments had the option of getting the newer upgrades.

We enjoy living at Bedford Springs. It provides nice, modern apartments in very attractive surroundings. The flowering trees are lovely and the entire campus is attractive.

Kind neighbors. Quiet building. Clean building. Beautiful nature for long walks.

Cristi

Great customer service and showed us around the whole complex. Manger took care of us herself and was so helpful and welcoming. Property is beautiful and a great place for our children. Loved the dog friendly experience as well.

Jennifer

Pretty grounds, family oriented, with 2 levels of gym equipment. Balconies are a definite plus with pretty and relaxing views. Quiet area. Stove is electric vs gas which is a negative and it is across from a shooting range which leaves for not so Enj...

Meaghan

Very thin walls and ceilings and some issues with old wiring, but everyone is nice and quick to help. The property is lovely too — just wish more folks cleaned up after their dogs.

Verified Resident 899128

Have been here since it was first built. Love it here! It is close to shopping, dinning, entertainment and you can be on several main routs within minutes (Rt 3, 128, 93 and Rt 62). Bedford has a superb school system. The front office is easily appro...

Sade

I’ve hade a pretty good experience here. My kids love the playground here, I love the layout of my apartment and the laminate floors are amazing. My only problem is the fact you can hear neighbors and there is not enough parking spaces.

Zoe

The space is great, floors are awesome and overall kept really well. Package pickup hours are not ideal for someone working full time. Residents have not been cleaning up after their animals lately, and more recently there has been practically no par...

Excellent location, clean well kept and run by an an outstanding staff.

Terry

Very professional staff. The apartment is in great shape and everything is well maintained. Very safe environment for the family. the location is excellent, it is 15 mins from the Burlington mall and only 15 mins from I95 and 5 mins from US-3.

Michele

I hate living here since it's new ownership I moved in when this place first opened I was one of the first tenants here when Brian and maintenance was here they were here for years they were great the parking is absolutely terrible it's not assistant...

Gianna and Drew Kaski

My husband and I are currently on apartment #4 in the last 4 years in the surrounding towns and Bedford Springs has, by far, been the best. Location, apartment quality, efficient maintenance all have made us really enjoy it here. Extremely dog friend...

Laurie

Great customer service with Ashley. My husband and I just arrived early from a flight at 1pm and had a scheduled appointment at 2pm. However, Ashley went ahead and assist us when the previous appointment never showed up. I love the apartment, beautif...

All current management and maintenance have been extremely helpful and professional.

Gianna

My husband and I are currently on apartment #4 in the last 4 years in the surrounding towns and Bedford Springs has, by far, been the best. Location, apartment quality, efficient maintenance all have made us really enjoy our first month here. We are ...

Verified Resident 879652

Greystar does a phenomenol job managing the complex. They are professional and friendly. Service orders are completely quickly and efficiently and they host many communal events as well which are great gestures. The apartments itself are very nice wi...

Greystar does a phenomenol job managing the complex. They are professional and friendly. Service orders are completely quickly and efficiently and they host many communal events as well which are great gestures. The apartments itself are very nice wi...

Verified Resident 879325

Highly recommend Heritage at Bedford! Pretty community at a convenient location, close to everything, with a responsive management, great maintenance, amazing amenities and friendly neighbors! Pet-friendly as well.

Highly recommend! Pretty community at a great location with a responsive management and very friendly neighbors!

Courtney

The apartment is a generous size and the amenities are great. However, the walls are thin. Also, I think that there should be upgrades available to existing residents that they offer in new leases.

Amos

Fantastic staff who answered all of my questions. Very polite. The process was very easy. The ground and buildings were clean and welcoming.

Kathryn

The Community Management has significantly improved in the last few months. They have been responsive and engaging which has been a great change.

Verified Resident

Very nice place for living. I have been here for a month and everything is perfect. I had some issues (water leak) but maintenance were on top of that.

Zoe

The process to lease was so easy and straightforward. It was a quick process and Jacqueline was there to help me with any questions I had along the way.

Bryn

My husband and I have lived at Heritage at Bedford Springs for two years and love it here. It is family and dog-friendly and the AmazonHub in the Clubhouse is great feature for receiving packages safely! The maintenance team is quick to respond and g...

Jaina

It is quiet, clean and safe. Parking is good and snow was taken care of well! My water pressure is a bit low and the staff take a while to respond to emails. Overall happy here though!

Shipra

It is a safe and friendly community. Even in these pressing times, management did a great job in keeping the community spirits. So far we are having a great time.

Hassan

perfect for family. great service. Quite and peaceful. Easy access to highway. Heritage at Bedford springs is a family friendly community that is safe and welcoming.

Santoshi

Staff is super friendly and have taken all the efforts to make sure everyone feels safe and included. Inspite of covid , staff has managed to keep atmosphere positive and lively by decorating and arranging holiday special stuff.

Meaghan

Thin walls inside, but lovely grounds outside. They work hard to keep the landscaping looking nice and to give us community activities to do. I appreciate that! Lots of families and people of all ages. Some don’t clean up after their pets, unfortun...

The floor plan was well thought of. The rooms are spacious and the ceiling is high :-)

Nermeen

I can confidently say that this Community is Nice calm & friendly. Great thing about this place is the maintenance team, they're quick, they're friendly

Julie-Ann

Love the property. Sad that our property manager John left. He was the best ,such a pleasant personality. He made everyone fell like they were his family, like a community.

Stephen

Great so far- Excellent communication and status of the apartment when we moved in. Service team came by immediately to fix an issue that the person caused above and has been friendly.

Shipra

During such precedented times it was difficult to move from a different State. Management (especially John and Rebecca) made is easier for us. However, since we didn’t get to tour the apartment and the community we had our fair share of surprises (...

Robert

Mr. Febres was delightful and tried his hardest to accommodate my move - he walked me through many major issues. Rebecca was both my first contact and helped me in the off hours and she also accommodated my move in the same courteous professional man...

Michele

I love living here and the service is quick when I’ve needed them. The staff is respectful and easy going. I would recommend it to anyone. The amenities are wonderful

Santoshi

Complex is Kids friendly and pets friendly. Very calm and relaxing neighborhood. Complex is clean and beautiful. This complex has decent room size

Courtney

Overall this is a great place to live. However, the residents are often inconsiderate, leaving trash and dog waste every where outside. Also, the walls are pretty thin so you can hear everything next to you and above you. Other than that, great ameni...

Verified Resident 797988

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overall wonderful place to live!

Meaghan

Great, friendly staff. Awesome location. Walls are paper thin and some residents don’t care for the property, but overall everyone is pleasant.

Verified Resident 794548

It was very difficult to get in touch with anyone about leasing because the phone numbers listed on the website (and other sites like Zillow) are not for the apartment complex but, instead, for a third party answering service contracted by Greystar. ...

David

It was difficult to get in touch with anyone initially. The phone numbers listed on the website go to a third party answering service contracted by Greystar and they didn't have any contact information for this apartment complex. Once I got settled, ...

Tonya

Overall really good! Prompt service calls and clean environment. Only thing is maybe better communication with things is pool being opened or when clubhouse is available. Nice job of covid handling.

Samantha

Small, quiet community. Maintenance team is always prompt & friendly. Little to no communication about reopening of the clubhouse, pool, gym, office or Amazon package lockers following COVID-19 lockdown. Haven’t heard anything from management other...

Verified Resident

The process to get in was very frustrating and it’s hate to reach office staff at times the property is beautiful and has many amenities I wanted for my kids

Peter

The front office made everything super easy moving in and finding an apartment. The community seems like it has great amenities and I'm looking forward to moving in.

Love it here and wish I had come sooner and with my husband when he was alive.

We like the complex and the landscaping and the wide variety of people living here.

John, the manager, is always willing to help. Very necessary and important.k

Allorria

I recently had a fantastic experience with the maintenance team. I had put in a request for maintenance and in less than 2 minutes the person was at my door. Talk about service. The Heritage at Bedford Springs has the best maintenance staff ever!

Great place to live! Wonderful community and exceptional maintenance!

Rachit

I have lived here for a year and all is good. One thing that I do not like is, if people above you are heavy footed...noise gets transmitted.

Julie-Ann

Maintenance is extremely helpful and the management staff quickly respond back to any questions I may have. The grounds look great with all the flowers.

Connor

Living here for 6 years, not a bad place to live at all, landscaping is always taken care of promptly, very friendly staff, snow is always quickly taken care of which is a big plus,

Rodrigo Borba

Great staff! Awesome neighborhood in a beautiful place.

Courtney

The property is great. The noise is terrible. The walls are paper thin. I’ve been living here for over 4 years and I’ve had at least 3 different tenants above me. I can hear their conversations, and my lights and dishes shake when they walk aroun...

Bryn

Clean facilities, professional staff, and dog friendly! The pool is a great perk in the summertime and the neighbors are awesome. We love it.

Rushdi

Great staff location isn't the best pretty much nothing to do around here without driving quite a ways. It's a safe area though. The people are very friendly.

Meaghan

Love the location. Friendly staff. Spacious apartments with good finishes, and the property management really cares about cleanliness, maintenance, and community activities!

S & S= Safe and Sanitary

chantalcaraco

Very pretty apartments and community, but management is not helpful whatsoever in accommodating for their tenants. We were told that the unit we were moving into would be loud for a month worst case scenario because of the neighbors upstairs, but it ...

chantal caraco

Very pretty apartments and community, but management is not helpful whatsoever in accommodating for their tenants. We were told that the unit we were moving into would be loud for a month worst case scenario because of the neighbors upstairs, but it ...

Courtney

The community here has been great thus far. We've enjoyed being in a great location with great people! Even our puppy loves it! Not to mention how surprisingly quiet it is!

We moved here after seling our house in Bedford in which we had lived for over 30 years. The benefits of this complex have eased the impact of this decision, although they can't fully make up for the inevitable sense of loss about leaving a beloved h...

Shalu

I like the apartment. I wish the neighbors didn’t smoke inside their apartments though. I like my community house. The kiddie pool is a hit with my family. I also appreciate them organizing small community events

Excellent service from the staff.

Kathryn

The community is great, apartments are well set up and maintained along with the grounds. There are a large variety of activities to go with the pool, playground, half court and pool table too.

Xueying

Should always have someone in the office to answer the call, it is really hard to contact the leasing office during the office hours. If they are on the tour, there should be another person to help

Jennifer

The noise level from other apartments is Loud. I am on the top floor and hear my neighbors beneath me and next door several times a day-children screaming, running back and forth, dogs barking. Maintenance comes in and Tracks in dirt on their shoes. ...

Susan

The new management is clearly working hard to make this a pleasant place to live. The gatherings, workships and activities are a wonderful start. Management has been responsive to any issue I bring up. That said, should I have to bring up things like...

Erika

Love living here. New management is great! They’re super friendly, personable and take excellent care of the property. They even make sure to remember all the resident’s names. Very impressive.

Julie-Ann

Since new management took over , the property is more inviting and has a more homey atmosphere, like being par of a community. Nice place to live

Great place to live

Management responded very quickly to my only issue with the smoke alarms at 1 a,

Mahesh

The apartments are nice and spacious, newly built. Equipments provided are also new. My only concern is about maintenance requests. The phone number of the community is answered by an automatic voice system after office hours, and the option to reque...

Luz

My Family and I have been residents for 12 years, we Love it here!! What's not to Love, we have full access to an amazing pool, park, gym, game room and so much more. It is in a very convenient location with easy access to any public or school bus tr...

The living is easy! Lovely apartment with deck and undergroung parking. Has everythingyou would want and it is very quiet..Just call the office if you need anything fixed. They are wonderful. Couid not be happier!

bruce fountain-stalker

John, the manager of Heritage at Bedford Springs, is exceptionally qualified and inordinately professional to take care of his jobs at the apartment complex. I was shopping in a local store, recently, and met a former tenet of Building 2000 who told ...

Courtney

I’ve been living here for about 4 years. Overall it is a good place to live. However the walls are really thin and living on the first floor, you hear everything above you. It almost seems as though people are jumping and stomping at all hours of t...

Michael

Our experince so farhas been very good. The maitenance and property managment has been excellent. I also like the community activities and their online website.

Bruce

John, the manager of Heritage at Bedford Springs, is exceptionally qualified and inordinately professional to take care of his jobs at the apartment complex. I was shopping in a local store, recently, and met a former tenet of Building 2000 who told ...

William

Like a Turkey on Thanksgiving----WELL DONE Secure surroundings--very well maintained Need to keep high maintenance on the dogs concerning waste and noise would be my only suggestion

Rachit

Very good community, good amenities and quality Apartments. Apartment layouts are appropriately. Closet space and bathroom sizes are small.

Rushdi

The amenities seemed better when we were touring the place but the pool is too small we were lied to about a hot tub the gym is also very small especially for how much we are paying in rent. Not a good value. The new staff are nice however and mainte...

Helen

I have been here for 10 years! I just wish that for long term residents like myself- you would at least clean the carpets and put on fresh paint! Plus when I recently renewed by lease, the gentleman who spoke to me at the office, could not have cared...

Jennifer

Love the location, amenities are good! Love the layout of the apartment and all of the great windows! My criticisms are normal for any apartment complex, can hear people/dogs in other apartments sometimes, cheaper materials for fixes and complex does...

Tushar

It is a convenient location and very well maintained. The repairs and snow cleaning are well taken care of. Gym can be improved but overall it is a pleasant experience.

Meaghan

Great location, friendly staff, and nice amenities. I love that there are two gyms and plenty of places to stroll around the property. We just had our first big snowstorm of the year and they were on the ball with cleaning/salting, too!

Kai

In general, the new company had Nice management, the community gets more activity than before. And the office is more responsible than last company.

Mohammad Pousti

I’ve been living in Heritage at Bedford Spring apartments since 2017. I know John (The new property manager) for the past few month since the new management, Greystar, took over. John has been extremely helpful, always available with a smile and ve...

Melissa

Love living here, staff is super friendly and attentive, service requests are super quick and the building has everything I was looking for!

Marc Monnar

Been here almost two months. It is amazing here, especially since Greystar has taken over the property recently! The manager here, Kristen, has been extremely helpful and amazing and made finding the apartment, signing, moving in, etc. very easy. Mai...

Anonymous

I've lived here for almost 3 years with my wife and even though management has changed, it continues to get better and better especially with the new team from Greystar. They are amazing to interact with and super-friendly. As for the complex...the a...

Alex A

I've lived here for almost 3 years with my wife and even though management has changed, it continues to get better and better especially with the new team from Greystar. They are amazing to interact with and super-friendly. As for the complex...the a...

Hilary Hrutkay

This is a fabulous place to live. It has made me reconsider wanting to ever own a house again. I love the layout of my freshly renovated apartment - perfect for my family of 3+dog. I love the pool in the summer, the snow removal in the winter, and th...

Preety Tiwari

This community is awesome place to live in .. The office staff Kristen and John are so great and they help us alot and action immediately. They are always happy to take suggestions... We really enjoy living here.

Vineet Tiwari

We recently moved from Chicago and living in Heritage at Bedford Springs.. its a great community to live in, Nicely Managed, Clean and close to market.. Both Kristen and John are very helpful. there are events in the community to engage the members, ...

Ramy

Moved here few months ago and ever Since I’ve been really enjoying it! Great location! Great Managment!Great amenities! I‘d definitely recommend this to friends and family!

Vamshedhar Reddy

This place is awesome. Staff here is really friendly and helpful. Any service requests are resolved immediately. Its peaceful and quiet neighborhood.

Nadia

Great place to live, community is good and the staff are awesome It’s a quiet place with lovely neighborhood Great amenities 👍🏽 I would definitely recommend

Robin

Heritage has a great community feel. A new management company has taken over and they are making positive changes. I’m very impressed with John as the manager here, currently. Unfortunately, it will take time to see if they stay as intuitive and pr...

Bryn

My fiancé and I love living here. We appreciate how dog friendly it is and especially enjoy the gym and pool! Maintenance staff are easily accessible and the neighbors are very friendly. 5 stars!

Andrew

Grounds and clubhouse are always clean and kept. Dog friendly with washing stations and treats. Really nice gym for an apt complex! Great neighbors, great apartment and GREAT management! Love living here!

Sai Sri Harshita

So far so good. Been a resident since July 2019. The new management seems to put in lot of effort in maintaining the community and it shows.

Akshay

Stay has been pretty good so far. Things which can be improved are definitely getting work-orders done on time. We have been waiting on ours till now.

Justine

Moving into Heritage has been a breeze and the staff has been so helpful and welcoming. We love all the amenities and the friendly community. We love our new home here!

Nicole

We have had a great experience with the new management; they have been very friendly and extremely responsive whenever we have had issues. Would definitely recommend to a friend!

Himanshu

Just right place to live. In the middle of Burlington, Bedford, and Lexington. Quite place to live. Club house has swimming pool, indoor gym, movie room.

Dean

Things started a bit rough but it has gotten better since. There was a lack of communication and a bit of a disconnect when we first got to the apartment. Since then things have been good and things get done with urgency and we Enjoy the space, style...

Le

Moved in two months ago. Best apartment ever lived with reasonable price. Nice and helpful staffs, friendly and quiet neighbors. Highly recommend

Joshua

Overall we have loved our stay here. We have been here for 3 years and are only moving as jobs are taking us closer to the city. The complex is kept in great shape and the staff are very attentive

Very good experience so far

New management putting a lot of effort into upgrading apartments and the community

Elsie Govender

beautiful place, neat & clean.

Anonymous

I have been at Bedford Springs for a little under a month. Our AC broke on one of the hottest days of the summer and Scott from maintenance came out to help. To put it shortly, he was incredible and went out of his way to help us. He was polite, apol...

Michelle Spain Brunson

Shout Out to Heritage At Bedford Springs! We were just perusing some of our sister sites through the Dolben website and fell in love with this gorgeous property and the amazing amenities that they have! The move theater style media room, the on-site ...

Greg W

I don't live here due to the prices being out of my range however, the staff is amazing! Jillian was extremely professional and answered all of my questions and helped me get familiar with other affordable places in the area without me even asking. I...

Hieu La

lived here for a year, no issues whatsoever. room was very nice, management staff was responsive to any concerns and communicated things to residents very well. would definitely recommend to anyone looking for a room in the bedford/burlington area

Pub

Heritage at Bedford Springs is a terrible place to call home!! You will not be proud to call this property home because of the disrespect you will receive from the office staff, and if need be the higher staff and n the company. Such disrespect!! It ...

ML Y

We are living in this apartment for more than 2 years and it is really good place to live.Very nice management staff.Especially property manager Brian is very nice person.Recently upgraded gym and all other facilities and we enjoy living here.

Jennifer Hall

I loved living here, everyone in the office and the matiance was amazing. They always were there whenever I had an issue.

dukedog14

I lived here for almost 2 years, and it was a fantastic place to live. Brian and Stephanie took great care of my wife and me, not that we ever had any issues to speak of. We never had any issues with loud neighbors, and when we signed our most recent...

Evan Rudy

I lived here for almost 2 years, and it was a fantastic place to live. Brian and Stephanie took great care of my wife and me, not that we ever had any issues to speak of. We never had any issues with loud neighbors, and when we signed our most recent...

Anonymous

I moved here with my wife and two little ones in Jan 2015 and have found it to be a great place to live. It's a beautiful community and is well maintained. Even my apartment unit is spacious, has a great floor plan and I have had no major maintenance...

Anonymous

My husband and I moved to Bedford Springs in Nov, 2014, and have found it to be a great place to live. Brian and Stephanie knew our names and apartment number very quickly, which made us feel at home. The few times we have had maintenance issues Joe ...

Michelle075

I have been lived this place for 1.5 year. I am really impressed by the maintenance. Specially one of the staff Joe is very considerate to help anything he can do for the residents. I will keep living here as far as I live in MA.

heather_renter

These are nice apartments. Good layout, and the inclusion of washer/dryer and a fireplace sold me. Hey, I don't want to take my knickers to the basement to wash 'em. And the office staff are very nice. But the negatives: as others have said, the wall...

Anonymous

I have lived here since January 2010 and I really like it so far. The apartment was clean when I moved in and the office staff are helpful. Their hours suck (10a-6p) since I actually work during the week and rarely get home before 6. But when I have ...

tommy60

The new management is very kindly and active. They fix problems immediately and are always friendly. I live here since begin of October 2008 and up to now I love it. I do not know why there are so much negative ratings. Hope some other residents will...

Anonymous

As of August 5th, 2008 The Dolben Company, Inc. has assumed management of Heritage at Bedford Springs. This award winning management company will make positive changes that will be reflected in future reviews.

Anonymous

I am still living here, unfortunately because of the lease. Yes, most of the reviews are correct or even worse in my view point. As I am writing this review, a couple living downstairs are yelling at each other using profane words(F Words), as they u...

Hector1000

We've been at this apartment community for a year now and it seems actually ok - it opened around May 2007. With respect to noise, it depends where you live in the community. It can be noisy with the children slamming their skateboards outside, but t...

Anonymous

I agree with the other review. I live here now and I can't wait for my lease to end. It is noisy, definitely not the luxury it claims to be. Jackie in the office is rude and fake. There is trash in the underground garages. The pool is a year old and ...

Anonymous

you will have live here to realize what I meant.

Anonymous

horrible maintenance, cheap interiors etc..... You will hear all kinds of noises from down, top and sides. Sounds of disposal, laundry even talking from your neighbors!!!!!!!!!! you will also smell smoking from apt below or above you through ventilat...