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Ratings & Reviews

Here's what our residents and prospects are saying.

Andrew Bergan

2024-12-17   Google

A great building that offers regular building events that help foster a welcoming community. A great maintenance staff that is always quick to address concerns and very professional. And a great gym too.

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Juan Pablo

2024-12-07  

The experience so far has been great. The building is well located, the apartments are all distributed and the staff is friendly and helpful.

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Cayle

2024-12-04  

My dream apartment!! Most beautiful view! I’m in love. The staff is amazing and very helpful. all the amenities are top notch. Best place in chicago

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Lilyan

2024-12-02  

My resident experience has been great so far! The management is always kind and attentive to my needs. I also love the resident events and amenities like Tulu!

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Verified Resident

2024-11-18  

The building is one of the best I’ve lived in! Great amenities and yoga classes. Maintenance team is great and super responsive. Conveniently located as well.

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Grace

2024-11-01  

Overall, we have been satisfied with the apartment. Our first 2 years were not as great, but the apartment worked to make some amends. Staff and maintenance are very friendly(especially maintenance staff).

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Nate White

2024-10-31   Google

I've had a great 3 years living at 727. The apartments and amenities are top-notch of course, but the building staff are what really make it great. Juliet, David, and Avery at the front desk are always there to greet you with a smile and quickly assi...

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Verified Resident

2024-10-30  

Living here is great, the highlights: convenience and the maintenance team. Sometimes elevators are way too slow and there are too many apps/systems to keep track of.

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Karolyn

2024-10-28  

Unit left in great condition upon move-in. Staff very friendly and responsive to service requests. Amenities extremely impressive! Overall design, feel, and atmosphere of building is modern, yet comforting.

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Verified Resident

2024-10-24  

Amazing building, amenities, and staff, both concierge and maintenance. Consistent service levels all the time. Wish there were more elevators

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Brenda

2024-10-16  

The Staff is outstanding! Superb service…Always greeted guest with a warm Smile😊 727 offer exciting activities. 🎃 please keep up the Great service.

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Meena Mathur

2024-10-15   Google

I’ve loved living here for the past 2 years, the staff is amazing, the maintenance team is incredibly efficient, and the building spaces are kept spotless. The team at the front desk, especially Juliet and David are very friendly and helpful!

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Svetlana

2024-10-14  

All is well and run accordingly! Things (appliances, vents, and such) get updated periodically. My requests were handled swiftly and to standard.

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Eramilena Gjika

2024-10-11   Google

Great place! Sky lounge was awesome

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Amanda Ross

2024-10-11   Google

727 W. Madison has been the perfect place for me to call home as I returned back to Chicago. My view is gorgeous, the amenities and events are amazing, and everyone is friendly. Special shoutout to Juliet and David at the front desk for always being ...

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Angi

2024-10-10  

I’ve been living here for almost a year. I like the events that are a few times monthly and the amenity spaces are defintely a plus. Location is nice.

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Michael Marks

2024-10-02   Google

I lived at 727 for 5 years and hands down this is the best managed building with great amenities and quality of apartment. The maintenance staff is same day or next. Everything works well and if something happens to break, it is fixed asap. Views are...

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Wendell

2024-10-02  

The location is convenient, and the management is always responsive and helpful. The amenities are a nice bonus, and the apartment itself is comfortable and well-maintained. I would recommend 727 to anyone looking for a great place to live in the are...

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Menaka Perera

2024-10-01   Google

Best apartment building in Chicago! Excellent customer service. Juliet at the front desk is the best..

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Ellen

2024-10-01  

We love the building and are excited for our 3rd year here! Clean, friendly staff, great amenities! My 1 complaint is the waste that the pool cabanas have gone too. In my opinion, the booking should be used as a guarantee and guest count extension. I...

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Jordan

2024-09-24  

So impressed by how professional the team is here. The property is kept so clean and smelling great. I say the smell because it is noticeable and appreciated. Engineer staff has assisted multiple times and everytime a seamless experience. Thank you.

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Tim Ilg

2024-09-16   Google

Beautiful place & all the amenities! They really take care of their residents & as always, the people make the difference, and first impressions matter. Maintenance keeps the place spotless and Management obviously has has the resident experience fir...

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Halie

2024-09-09  

I love the staff here! Everyone is so lovely and kind and all questions, requests, and maintenance are taken care of quickly and efficiently. Everything is always clean and there’s a huge selection of events and activities to participate in every m...

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Patrick

2024-09-09  

good spot with good amenities - the golf sim is not very accurate and often broken despite their attempts to fix it. otherwise great place. they often throw nice events for free too

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Bes

2024-09-07   Google

727 is the best building in the West Loop! David at the front desk is so awesome and has the best attitude. Miguel from maintenance is so helpful anytime we need anything. Thank you for welcoming me home every day!

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Cristian

2024-09-07  

Great location, the door to the westloop, close to two groceries: wholefoods and Mariano's. Plenty of places to grab a drink or food. Cool gym and rhe skylounge with free beer superb!

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Nick

2024-08-21  

Cleanest, friendliest, best building to live in in chicago. I’ll be going on 4 years now. Couldn’t recommend more. Incredibly accessible and walkable distance to some of the the best cuisine in the world.

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Jarell Tillery

2024-08-20   Google

5's all across the board! Such a beautiful and clean building with great amenity spaces in the heart of West Loop and very walkable. Office staff is very helpful and friendly

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727 Resident

2024-08-17   Google

Recently moved into 727 and would caution others from making the same mistake we did and reading many of these 5 star reviews at face value (several are from realtors, vendors and individuals affiliated with the management company — for example, th...

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Myae Jonae

2024-08-15   Google

My Husband and I recently hosted a soirée at this property and it was beautiful. Very upscale and the building staff delivered nothing but excellent customer service for us and our guests. Javiel assisted us with planning and it went smoothly. She p...

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Key

2024-08-15   Google

We hosted our daughter’s baby shower at the 727 Sky Lounge, and it was fantastic! The stunning city views and helpful staff made the day perfect. The property has a safe and friendly atmosphere, and we’d love to live here in the near future. High...

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R B

2024-08-13   Google

I’ve been living here for several years and I’ve had a good experience here until the past two years. My decision to live here was due to security being a top priority and I don’t feel like that’s a priority for management anymore. There was ...

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MVN

2024-08-10   Google

Bozzuto's 727 property managers and regional manager, do not take residents' safety serious and I would not recommend 727 until there is a clear change in leadership. Sure, they do a great job providing unlimited fruit punch, fresh herbs and endless ...

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Tejal

2024-08-05  

727 W Madison is a modern but cosy community. It offers all amenities and is in a great location. The staff are also all very nice and the maintenance team is very quick to respond - which is super helpful!

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Anne

2024-08-02  

So far so good! Building is quiet but busy with people. Not much noise which is great. Staff is very friendly and helpful. I am excited to use the pool and other amenities. The views from my unit are amazing!

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Jim Carbone

2024-07-26   Google

Great property with the best amenities I have ever experienced. From the views from the Sky Lounge, Fitness Center, Club Room, tasty coffee bar and of course the great location with convenient parking. The Guest Suite we were able to rent for our gue...

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Verified Resident

2024-07-20  

Elevators can be slow sometimes. Communication is overall good and we appreciate the transparency. More resident events would be nice as well.

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Sheila Fortson

2024-07-19   Google

So disappointed in the management here. I have rented an apartment here for 5 years. Two nights ago our truck was stolen out of the parking garage (and yes it was locked) and another one of our cars was vandalized. Several other cars were also broken...

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Verified Resident

2024-07-17  

Great community, excellent location, with a lot of amenities both within the building and around. Its been such a great experience living here.

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Verified Resident

2024-07-17  

Nice amenities (nice pool, great staff and quick repairs) and location, but expensive for the size of apartments. Wish they didn’t start charging for cabanas this year - feels like a corporation instead of a home with this

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Vibhatsu

2024-07-15  

We just moved in. We love the community. The apartment units and all the amenities are amazing. The staff is very friendly and always willing to help.

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Vanita

2024-07-08  

Very cosy living here. Staff very friendly. Amenities is not crazy busy with ppl so can enjoy. Great location, great building, im glad I chose to live here

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John

2024-07-08  

I'm loving it here! 727 does a great job keeping the place clean and the amenities are amazing. The staff has been so nice especially since I already lost my keys twice.

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Brenda

2024-07-08  

The office staff is outstanding! When I contact management office staff members they are very helpful . I think the location is great ...love Whole Foods.

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Lisa

2024-07-05  

Loving my life at 727 Madison. I looked at New’s places, but could not stop thinking about all the amenities at 727 W. Madison. I’ve been living here now for just about two weeks and I absolutely love it. So happy that I chose this place. People ...

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Angi

2024-07-02  

Apartment is in a great location! They are grocery stores and lots of food options nearby. They have a lot of commuity events which is great. mainteance is fast and efficient.

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Jalen Chanthaboury

2024-06-27   Google

Really happy we moved into this building. People, management, and maintenance make it a 12/10 living experience. Shoutout to Juliet, David, Derek and all for being awesome

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Steven Yang

2024-06-27   Google

Juliet is very helpful!

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Matthew Lee

2024-06-26   Google

I rarely write reviews, but want to express my gratitude to 727 W. Madison's incredible maintenance & facilities team. In over two years of living here, they have always been incredibly prompt and responsive, providing truly above & beyond service. S...

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Verified Resident

2024-06-11  

Love this luxury building! Quick maintenance turnaround, beautiful amenities, and awesome events planned by management! Great location and spot to live in

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Tejal

2024-06-07  

The apartment itself is modern, spacious, and well-maintained. The management team is responsive and always ready to address any concerns promptly. The amenities, including the gym and rooftop terrace, are excellent and add great value to the living ...

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Halie

2024-06-02  

We just moved in and I love it here! We love the staff and all the amenities we have access to in the building. Everyone is friendly and it feels very safe here.

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Wenxuan

2024-06-02  

Overall it’s a great experience living in 727. I particularly appreciate the quick response from the maintenance team. They always help fix things very quickly.

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Cristian

2024-05-31  

Great Location! In the heart of the westloop place to find restaurants, shops, and festivals. Grocery is across the street (wholefoods) and other around the corner (Mariano's).

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Nick

2024-05-30  

My resident experience was enriching and supportive, with a strong sense of community. I enjoyed engaging activities, responsive management, and convenient amenities, all contributing to a comfortable living environment.

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Lindsay

2024-05-14  

In my second year here and can’t wait for the pool AND the hot tub to open!! This summer will be so fun! Looking forward to many more 727 social events.

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Derek

2024-05-14  

Amazing staff, amenities, etc. no private/in unit balconies which you know well before choosing 727. I have leased here on 3 separate occasions having grown up in Chicago.

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fatos brahimi

2024-05-13   Google

I recently attended an event at 727 W Madison, and it surpassed all expectations. The venue offers stunning architecture, versatile spaces, and state-of-the-art equipment, making it perfect for any occasion, from corporate conferences to special even...

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Claire

2024-05-10  

I love it here so far!! everyone is so helpful and sweet and I haven’t had a bad experience yet! I would highly recommend 727 W Madison to everyone!

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Nicholas

2024-05-02  

It’s only been the first couple weeks living here but we are so happy with everything. The gym is amazing, the community is friendly and the staff is so helpful!

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Kaundinya

2024-05-02  

So far it’s been an excellent experience. There were a few minor hiccups while moving in, but the star of the show have been the amazing staff that have helped me through the move in experience.

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Shivam

2024-04-29  

The amenities in this building are top notch, especially all of the lounges which are great if we are working from home. I also really enjoy the gym and golf simulator

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Katie Kow

2024-04-17   Google

This has got to be one of the best apartment buildings in Chicago! The staff are so wonderful and helpful and that Sky Lounge is totally stunning!

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Peter Tantisunthorn

2024-04-17   Google

727 West Madison is lux. The staff are phenomenal, and the Sky Lounge is an incredible community space. It's also currently the tallest building in West Loop. There are lots of great shops and restaurants nearby. What are you waiting for? Go sign a l...

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Alexis

2024-04-12  

The community and staff are incredible as are the apartments. I love the building and my dog is in heaven with all of her new friends. The park on floor seven has been so helpful

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Verified Resident

2024-04-09  

Continued to be my best residential experience in Chicago. Great amenities, friendly staff, and the events foster a sense of community I have never seen before in apartment living.

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Heidi

2024-04-03  

Great building, great location, great amenities, the best closets. I hope they keep the pool open this year as long it’s warm rather than closing on a planned date. Looking forward to being able to use the jacuzzi this year.

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Michal

2024-03-31  

This building really has everything you’ll ever need, not to mention all of the curated events that happen each month - you can tell that the staff are very intentional with each one. There’s no place I’d rather live!

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Vanita

2024-03-27  

The team was very welcoming when I moved in. Everyone is so polite and helpful here. I look forward to living here. The location is great and amenities

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Sushmi

2024-03-27  

I love everything about 727. This place is safe and comfortable. You have a great team. There are many activities planned every month. I would strongly recommend this place who wants to live in the city. Keep it up!

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Juan Rui

2024-03-27  

The staff here is lovely and the location is great. The walls aren't very soundproof, however, so you can hear things really clearly coming form the halls.

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alexis phylactos

2024-03-19   Google

727 is a beautiful building from the street view all the way throughout. The staff is extremely kind and welcoming, even after hours. The location is near lots of restaurants/bars as well as two grocery stores which makes hauling back any bags super ...

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Patrick

2024-03-14  

Having a great experience so far and the staff is so friendly and helpful! We moved in back in April last year and have not had any major issues or complaints

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Verified Resident

2024-03-14  

I really enjoy my stay at 727 West Madison. The amenities are great and management is always responsive and helpful. I like how close the apartment complex is to grocery stores, banks and pharmacies. Overall a great experience!

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Verified Resident

2024-03-08  

Beautiful building with top notch amenities and staff! We have enjoyed our move in so far and look forward to exploring the building and participating in the events they host!

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Agostino

2024-03-06  

Fantastic staff and great amenities. The units have so much natural light. Excellent full gym with all equipment you need. Perfect position in the middle of West Loop!

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Geriba Mohammad

2024-03-04   Google

Amenities are amazing and the game room is great for entertaining guests! Business center had ample space for working from home days and of course amazing views!! Doni- thank you so much for the amazing tour!

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Michael Malinowski

2024-03-04   Google

I recently toured the apartments with Doni. She was amazing to work with and very knowledgeable about the floor plans.

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Verified Resident

2024-03-01  

Overall it is great living here, but as rent rises and other buildings are opening, they need to keep up with the amenities and continue improving!

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Elton Ademi

2024-02-22   Google

We had an awesome event on February 17 at Sky Lounge. Great hospitality from the staff especially from Liridona. Highly recommended them !!!

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Edon Shaqiri

2024-02-20   Google

Amazing views!

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Chelsea Shackel

2024-02-16   Google

This building is ran embarrassingly for one of West Loops most “sought out” luxury apartments. Expect frequent 20 min elevator wait times, broken amenities, and loose security if you’re wanting to move in here. As a female living alone, the nig...

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Eric Martinez

2024-02-10   Google

I have had the pleasure of calling this apartment building my home for the past year, and I couldn't be happier with my experience. From the moment I moved in, I knew I had made the right decision. The amenities in this building are outstanding. Ever...

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Ethan Yale Jaffe

2024-01-12   Google

If you are moving to the US for work, or moving after a large raise, be warned. Unlike most of its competitors, 727 West Madison does not accept employment letters, proof of foreign income, or savings accounts to determine affordability. They will wa...

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David Xu

2023-09-13   Google

Had a great time with my boyfriend. Good memories in Chicago.

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Jamie Bahcall

2023-08-18   Google

This is the best building in west loop, the amenities are great, the staff is the nicest. Megan, Kierra + team are super responsive and helpful. If I experience any issues, they are resolved within 24 hours. The studios have the best storage space. H...

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Marina Kallas

2023-08-13   Google

The building is stunning, and the amenities are great. Unfortunately, quite a few restrictions. The hot tub has been shut down more than it has been open in my 2.5 years of living here - I have not been able to use it for the past 11 months. You can ...

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Samip Jain

2023-07-23   Google

I went for an apartment tour and really liked the building. They have a wide variety of amenities and super close to all the restaurants and shops. The building is also next to Whole Foods. The leasing assistant was very descriptive, helpful and answ...

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Elizabeth Morin

2023-07-16   Google

Our experience from the site tour all the way up the move in has been wonderful. I would like to especially say thank you to Ronyel! She was a fantastic tour guide and a wealth of information for us as we were looking to make our decision. Once we ha...

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Frank Sibs

2023-07-11   Google

Great time at the sky lounge!

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J. K.

2023-06-11   Google

What is going on with this building? Have all of the management become so inefficient that they just sit at their desks all day eating bonbons and making strict pool rules not caring how this rules affect the residents? The jacuzzi hasn't opened beca...

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shwe hmonu93

2023-04-27   Google

It's one of the best experience moving in. When I first visited, I was worried about where to park my U-Haul and everything but the staff made it easy for me by letting us make a reservation for the garage and the elevator. It only took me 2 hours to...

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Kate Wixted

2023-04-25   Google

I love living at 727! It's a great building with great ammenities. The staff is super friendly and helpful. It is in a great location in West Loop.

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Margita Gjonca

2023-03-28   Google

Sky Lounge is amazing. We did our baby shower party and everything was perfect, staff, service and deserves mire then five stars. Highly recommended! 😍

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Meaghan

2023-03-28   Google

727 management is the best!!! So professional. Amazing, helpful, professional group of people.

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fl1

2023-02-04   Google

I have called this place home for the last year and it has been amazing. Everything is so well maintained and the amenities are amazing. And the way in which the building is run is top... I had several small issues and management dealt with them imme...

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Linda S

2023-02-02   Google

One of the best party rooms! Modern, immaculate, spacious and perfect for hosting! You have everything you need including an incredible kitchen. It’s been a go to destination for hosting events. Couldn’t say better things about the 727 building.

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Alex Felea

2023-01-29   Google

Beware of fake reviews - Terrible management of the building and overpriced for what you are actually receiving. The building was clearly made quickly and with cheap materials, for example: cheap materials on the closet doors and the floor panels hav...

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KJM

2023-01-16   Google

Lived here for 3 years and finally moved out after my apartment was flooded by the tenant above my unit. Bozzuto's management was incredibly difficult to work with and not helpful during that ordeal. I would simply not recommend living here. While th...

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Alex

2022-12-22   Google

Best building in West Loop! Top notch amenities, management, & cleanliness!

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Deborah Ziegenhorn

2022-11-21   Google

Amazing staff and property!

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Aimee Schiferl

2022-11-17   Google

727 West Madison is a great place to live. The staff are friendly and responsive. The facilities are well kept and there is ample communication.

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Karlo Leonor

2022-11-15   Google

I recently hosted a birthday party for 80 guests in the Sky Lounge of this building. The outside city views from floor 45 speak for themselves. On the interior, the space is clean, well appointed, and conducive to different types of "partying" (e.g.,...

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Mac Glass

2022-10-12   Google

My girlfriend lives here - the amenities are top notch and the staff is very kind, always helpful. The building always has stuff going on like trivia night, free snacks and drinks, and they even let the dogs in the pool the day before it closes. So f...

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Maksym I

2022-10-11   Google

In order to sign a lease you should expect that property management will ask you to pay hidden additional fee of 2-3 thousands $ after you send the application, this fee is not being discussed on the apartments showing time and is not refundable, the...

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Valeriia Tovkach

2022-10-07   Google

I've just arrived to the US one week ago on my L1 visa and it was an absolute horror to apply for this building. Despite my employer qualifies for the preferred employer program, the management challenged me through the process without providing clea...

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Christian Caicedo

2022-10-02   Google

I appreciated all the help provided by the leasing agents during our move, the building is well maintained with awesome amenities and friendly neighbors.

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Jay Towns

2022-09-24   Google

I came to 727 W. Madison as a musician performing for one of their community events. Not only was the building absolutely stunning and well-managed, but both the staff and tenants were extremely kind and engaging. I look forward to my next visit!

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Isaac Chambers

2022-09-18   Google

Very solid building with amazing management

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Danielle Holland

2022-08-28   Google

If I could give the team at 727 W. Madison a 10 star rating (or more!) I absolutely would. From my first encounter as a potential resident, throughout the application process, then to move in and beyond, the team has provided nothing but exceptional,...

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Alex Babalian

2022-08-22   Google

LOVE this building! We are moving in a couple weeks and so sad to leave. Best apartment in West Loop with amazing amenities. Also shout out to Juliet- love the front staff!!

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Keren Giladi

2022-08-20   Google

We love this building! 727 w Madison is a beautifully modern, clean and comfortable building to live in. The Amenity areas are fantastic and very well looked after. But mostly front desk service is Outstanding! Juliette and her team are always there ...

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Jason Xiahou

2022-08-19   Google

Love the amenities here and the front desk team is amazing - Juliet is so nice and always remembers who you are!

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Regan Tate

2022-08-18   Google

I’ve lived in 727 since 2018, it’s a great building with all the amenities and an unbeatable location. The management is wonderful and always very responsive. Juliet at the front desk is the nicest person, she’s so helpful and is always in the ...

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Eddie Cisneros

2022-08-18   Google

I have been at 727 since they opened and I couldn’t be happier. It’s an amazing place to call home. I love the staff as they are a big part of why this place is the best. I would like to mention Juliet who greets me every morning with a big smile...

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MS intrinsic

2022-08-17   Google

I am moving out in 2 wks and have had a wonderful time. The pool and roof deck are amazing. The Sky Lounge (top floor) is another great amenity. The 1 bedroom apartments are large and super modern. Maintenance is quick to address issues and those tha...

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Silverbreaking

2022-03-26   Google

Extremely modern and friendly staff. Rooms are big and amazing view

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Ashley Roybal

2021-12-16   Google

I've lived here for about six months. In addition to the building amenities and great location, they are constantly looking for new ways to add benefits and create value for residents. Over the past three months, they have partnered with a grocery de...

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Bohdan Grubyi

2021-12-16   Google

The best building in West loop to live. All the staff are so friendly! All neighbors are friendly and courteous. The amenities are to die for - gym fully stocked and big, golf room, pool and plenty of grills, sky lounge with complimentary beer. Almos...

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Kai DeBus

2021-12-16   Google

So happy to call 727 my home! Big shoutout to the fantastic customer service, it really elevates the “luxury” experience here. 727 West Madison also hosts parties, dinners, and seasonal events about once a month and it really helps foster a sense...

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Courtney Williams

2021-12-15   Google

I am a current resident at 727 and I never want to move out. The amenities and views are stunning. See my attached photo for a picture from the top floor lounge. It is indoor so you can use it in all seasons. The staff are accommodating and respectfu...

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Hailey Reese

2021-12-15   Google

Best building ever!! Staff is so sweet and helpful and the amenities are unreal. Had my birthday party in the sky lounge and it was a huge hit!

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Lindsey Jay

2021-12-15   Google

727 is fantastic! My partner and I toured many West Loop apartments for studios and decided on 727 because it has gorgeous floor-to-ceiling windows, great amenities (pool, billiards, 24 hour gym, sky lounge of the city view), and very reasonable pric...

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Javon Shackelford

2021-12-09   Google

That moment when the staff become family. Moved to 727 almost 3 years ago and haven't left. The staff is nothing short of incredible. Additionally, the amenities are unlike anything that I've seen in the city. The team works incredibly hard to keep t...

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Shicara and Stahili Muhammad

2021-10-27   Google

727 has set the bar very high! Their service to their residents is top notch. We recently got married and they had flowers delivered. Juliet is the best! She is always so pleasant and thoughtful. The maintenance team is the best! We have had all of o...

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Tiffany Johnson

2021-08-31   Google

727 is a very unprofessional building. They don’t follow any rules they set, the leasing office half does their job. All the property manager does is go out of town with her boyfriend and go to the pool to hang with her friends she leaves all the p...

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Joey Wilbur

2021-08-21   Google

The building is one of the best in the West Loop. 1. The leasing agent was extremely responsive and helpful. 2. The front desk staff was also extremely helpful on move in day. 3. The building always feels clean and the amenities are some of the best ...

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Jay Tai

2021-08-06   Google

Best place I’ve lived. Great building, location, amenities, and management is awesome too.

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Shannon Tsaltas

2021-06-06   Google

When I researched apartment buildings, I thought the very high ratings for 727 W Madison must be too good to be true. However the reviews are spot on! This building is excellent and I would highly recommend it to anyone. When I first moved in I found...

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Andreas Laxgang

2021-06-04   Google

The experience here so far has been great! The amenities are awesome, the location is excellent, and there are so many great restaurants around. The staff is warm and friendly and we love all the doggies!

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Shirley Cohen

2021-05-28   Google

The ENTIRE Team at 727 have truly gone above and beyond to make our move seamless! So far - So amazing!

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Tadas R

2021-05-18   Google

Lived only 6 months here during winter months and plus covid. I tell you I had a blast, learned to play pool pretty good, enjoyed views at sky lounge you can go there and there many places to relax and work from home. I even used grills when we had c...

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Vandana Girdhar

2021-03-09   Google

This is the best community experience that I have enjoyed so far. The location is amazing with close proximity to everything. The amenties are top notch. The sky lounge views are amazing and the staff is friendly and super helpful.

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Abby Kramer

2021-03-06   Google

Beautiful building that is maintained well and very clean. The staff is great and friendly! The amenities are gorgeous and the apartment space is high quality. There is tons of closet/storage space and the floor to ceiling windows allow for a bright ...

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Alex G

2021-03-02   Google

The amenities and upkeep of the building are beyond my standards. Maintenance and the front desk staff are always so accommodating! They are super friendly, personable, and respond in a timely manner. My experience with the staff and their responsive...

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Marek Stawowski

2021-02-28   Google

Great building to live in! Not only because it’s an amazing building inside and out, but Keri and that entire 727 staff go out of their way to make sure the residents enjoy living here every way possible.

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Lloyd Liu

2021-02-08   Google

Just moved in towards the end of January and I really like the apartment so far. Olga was super helpful in providing information on amenities and specific units.

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Do S

2020-12-29   Google

Outwardly the most luxurious building I have lived in, but has the THINNEST walls I've ever experienced. I have lived in 4 different apartment complexes in the last 10 years (1 mid-range, 3 luxury) and this one has the worst infrastructure by far. Ad...

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Eric Lee

2020-12-28   Google

I don't enjoy writing reviews unless it's really good or really bad. Probably the best property management I've experienced. The building and the view are beautiful and the amenities are amazing. I won't talk about those in detail because it'll get t...

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RF

2020-12-09   Google

Nice looking building with good amenities, however, many common spaces on the property, such as the lounge areas, are unusable in this pandemic because residents who use these areas tend not to wear masks. I have been living here since August and alr...

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Kc Bronco

2020-11-29   Google

Sierra was a great help , she made my moving experience quick and efficient. The staff is top notch with their customer service skills . Thanks guys it’s been sweet

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Jose Zavala

2020-10-26   Google

The leasing team (shout out Keri and Ciearra) were fantastic and involved. They made the move-in process smooth. In less than two weeks, other staff make you feel like home (an effusive shout out to Pauline and Avery). The building: you get your mone...

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Samantha Quach Morrison

2020-09-07   Google

I was able to exchange conversations with Siearra Cook about 727 for about 6 months to prep for my move. I'm pretty meticulous about planning. She responded back in a timely manner when I was close to deciding which building to move to. I enjoyed her...

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Anna Ntumy

2020-09-03   Google

Everything about living at 727 W Madison has been excellent so far. This is the 3rd luxury apartment building I’ve lived in and is by far the best. From before we even signed our lease, the staff has been incredibly helpful and professional. The te...

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K S

2020-08-28   Google

727 has been wonderful thus far. I had to choose a rental remotely and Olga was incredibly helpful - she helped me with measurements/photos/details of my unit and went out of her way to help me make an informed decision about living at 727 when I was...

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Mark Ritzmann

2020-08-20   Google

I moved in a month ago and so far I love it. The building staff is great, the amenities are like a really, really nice hotel. It's been great hanging out (at a distance) with other residents at the pool and in common areas. Plenty of spaces for WFH. ...

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Ashley Alonso

2020-08-13   Google

I recently moved into 727 W Madison and I couldn't be happier! Everything looks exactly like the photos online and the transition has been so seamless thanks to the work of Siearra and the other members of the leasing office. Coming from New York Cit...

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Gordon Wolfe

2020-08-13   Google

I moved in this week and so far I couldn't ask for more! I love my unit, the building amenities, location, and both the friendly residents and management staff. My leasing agent, Keri Moody, provided me with a tour about a month ago. Keri really went...

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Tom Filkin

2020-08-06   Google

We have lived at 727 for a few months and we love this building and location. The building has some of the best amenities of any high rise in Chicago and the staff is amazing as well. Alan was our leasing agent and he helped answer all of our questio...

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Morgan J

2020-08-05   Google

Absolutely stunning building with incredible apartments and amenities. My leasing agent Olga was so great! She was extremely accommodating and helpful, and made my move-in an easy experience.

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Amir Roy

2020-08-04   Google

Just moved into my unit 2 weeks ago and i couldn't be happier. The leasing department (shout out Keri Moody!) ensured that all my questions were answered prior to my move and that move in day went smoothly. My apartment is gorgeous and the views are ...

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Elena Naroditsky

2020-06-29   Google

Beautiful building, convenient location and extremely nice and accommodative management. Love this place ❤️

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Abbey Williams

2020-05-23   Google

Of all the new buildings in the West Loop this one was truly BEAUTIFUL. They have a sky lounge where you can see pretty much the whole city and makes you feel right at home. I really loved the walk-in shower option after touring the one bedrooms and ...

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Olivia Kleinman

2020-03-11   Google

My experience at 727 W Madison has been fantastic! I moved in from out of state in July, and it has been a great experience thus far! The building is clean, the staff are wonderful, and the units/amenities are great! Sam Davies was my leasing agent, ...

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Dima Patel

2019-12-21   Google

Great building + amenities! Fitness area was more than adequate. Solid rental addition to the west loop. A fun fact I learned was the sinks are big enough to wash your baby!!!

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Gajendra Sidana

2019-11-20   Google

Good location, great amenities, extremely helpful staff with a good unit with a lot of light and good finishing. Only thing I wish was better is that dog run on 7th floor was bigger (hence a 4 star and not 5 star) - we have extra grills and an exit b...

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Jack Berdan

2019-10-30   Google

This building is truly a fantastic addition to the West Loop neighborhood. The design is unique and accessible and the amenities are incredible. I had a great experience dealing with Keri Moody from their team, and think highly of the management here...

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Sam Satler

2019-10-30   Google

Love living here. Keri helped me find a wonderful apartment.

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Kristen Pandy

2019-10-25   Google

We recently moved to the West Loop and viewed several different properties but none of them compared to 727 W. Madison for us. From the smell when you walk in, to the hello 'welcome home' you're greeted with and all the well-thought out details and g...

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Regina

2019-10-24   Google

I love the amenities here, especially the free weekly gym classes. The past two months here have been great, people are responsive, and huge shoutout to Sam Davies for making the whole move in easy!

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David H.

2019-10-23   Google

One of the best buildings in the West Loop! Keri was very accommodative throughout the leasing process.

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Tabitha Barnes

2019-10-17   Google

I'm really glad I made the move to this high rise. The front desk people are extremely friendly and the amenities are top notch! Keri has also been especially helpful and ensuring that my move in was super easy and has been there for me on my questio...

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Courtnie Scharf

2019-10-17   Google

The experience here has been absolutely wonderful. The building is extremely clean and the management department is wonderful. I also would like to highlight how friendly the team is at the leasing office below. Everyone is so helpful and friendly. O...

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mario garcia

2019-10-14   Google

My wife and I moved in June 2019 and we absolutely love living in West Madison. Our Leasing Manager Rebecca Sherman was a delight to work with and helped in making the transition very smooth.She is always available to help if needed. Thank you Mario

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Lisa Deschamps

2019-10-13   Google

Great place to live! Building has very nice amenities. Views are amazing and concierge staff are all really attentive and helpful. Listing agent Sam showed me around and made the entire process super easy!

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Eddie Cisneros

2019-10-12   Google

727 W Madison is just absolutely one of the most beautiful building's in Chicago. I've been a long time resident of Chicago and the downtown living experience but when I came here for a tour it is a head above the rest. The amenities are stunning. I ...

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Adam Shealy

2019-10-09   Google

Iconic building, great location and even better amenities. The views are some of the best in the city. Very professional staff. Olga from the leasing team was very knowledgeable and a pleasure working with.

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j j

2019-10-09   Google

Keri M. is #1. Genuine and enthusiastic, she has FAR exceeded expectations and continues to do so. Daniel

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Daniel Bogart

2019-10-09   Google

Incredible building with unparalleled attention to detail, amenities and services. Our family moved from NYC and Sam was outstanding and very accommodating making our move cross country as smooth as possible.

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Nate Brooks

2019-10-08   Google

727 W Madison is an awesome building and the amenities are top notch. After deciding to check out the building on a whim, I was blown away by how beautiful it was and how helpful everyone working there could be. Becca was super accommodating to me lo...

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Michelle Nguyen

2019-10-07   Google

727 W Madison is such a beautiful building with great amenities. We fell in love with the building after touring the property and knew that no other building could compare. Plus, the views are amazing. The staff here are so kind, attentive, and respo...

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Meg Grow

2019-10-07   Google

Rebecca Sherman is the BEST! I moved in three weeks ago from Charlotte, NC and have been blown away by her level of customer service. Relocating from such a far distance was very complicated and stressful, Rebecca went out of her way to help make the...

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Felicia A. Shah

2019-10-07   Google

Keri was great throughout the process of selecting my future home. She showed multiple units and sometimes the same one twice. She was available for questions and quick with her responses. After the move, she checked in on me and always has a smile o...

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Colleen Feigenwinter

2019-10-07   Google

727 W Madison is an amazing building with exceptional amenities! The leasing process was flawless from the beginning as well, Keri made it such an easy process to find our new home! If you are in the market for a new apartment, 727 W Madison is the p...

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Monika Lanno

2019-10-06   Google

I love living at this place! The building is beautiful and has a lot of above and beyond amenities that make living here a great experience. The pool & hot tub are the best that I've seen at any other building, the gym is amazing and has everything y...

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Kara Goodbrand

2019-10-05   Google

This building is fantastic, no detail has been overlooked. The amenities are top notch and the staff are fantastic - kind, welcoming and helpful. Sam Davies did a great job helping us find our place!

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Tim Grozier

2019-10-04   Google

We've lived in the apartment for about four months now and it has surpassed our expectations! The amenities are top notch; we've made a lot of use of the pool, hot tub, gym and our new pup loves the dog run. The staff and the whole Bozzuto management...

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Sooyeon Kim

2019-10-04   Google

Beautiful building with amazing leasing office! Sam is great and has been so helpful thru the entire process of touring, signing, and moving in!

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Jon Goodbrand

2019-10-04   Google

Once we saw the building, facilities and welcoming staff it was easy to say yes to the lease. 8 weeks in no looking back. Thanks to Sam Davies for helping us make this an easy move for us!

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corey pettit

2019-10-01   Google

Since my first visit to the property, I have been blown away by 727 W Madison. From the beautiful common spaces to the well thought out layout of the units, it is easy to see that there was no detail overlooked when this building was put together. Th...

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Jasmine Neveles

2019-08-06   Google

Update: 8/7/19 On 8/7/19 I received a reply that my incorrectly denied application refund was mailed. I was informed by the corporate office on 6/3 and 7/9 that a check was mailed to me. Still nothing has been received. I would be cautious of Buzzuto...

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Lisa Malishki

2019-06-13   Google

Truly stunning building with gorgeous amenities, high end finishes, spectacular views and wonderful staff. A+

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Sean Keane

2019-06-08   Google

I only have good things to say about 727 W Madison. The staff has been incredibly helpful every step of the way, which is nice considering I ask a lot of questions! I've never been told "no." They always at least say "let me see what I can do." You c...

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Clare

2019-05-12   Google

I LOVE this building! From my initial visit, throughout the leasing process and my move-in, and now my initial time here as a resident, I have been all smiles. The leasing/management, door, and maintenance staff have all been very helpful, giving and...

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Ashley Sahm

2019-05-03   Google

Have loved living here so far! Awesome location in the West Loop and the staff is very kind and welcoming. My leasing agent Keri Moody was a pleasure to work with and so helpful in answering all (I had a lot) of my questions!

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Shivani

2019-05-02   Google

727 West Madison is ABSOLUTELY BEAUTIFUL! Keri helped me find the right apartment and she was so amazing to work with and so caring! All the staff is incredibly nice and responsive and the apartments are gorgeous with top of the line appliances and a...

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Marshall Lager

2019-05-01   Google

I rented a 1BR here without ever setting foot in the building, because it looked too good to be true. Good news: It's true, and it is that good. The apartments are spacious and reasonably priced (though I came from New York, so my expectations might ...

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Tom De Gregoris

2019-05-01   Google

Overall I would have to say that 727 is one of the best buildings I've ever lived in. You can't beat the location and the staff is great from top to bottom. Keri helped me with the initial tour and has been unbelievably helpful with everything from s...

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Jim Figliulo

2019-04-30   Google

I knew immediately that 727 W. Madison was the place to live. From Becca (leasing agent) and the staff, to the gym, to the location, to the views, to how the windows open just right in the apartment, they are all Ritz-ish. After 2 months of living he...

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Lindsey Collier

2019-04-30   Google

727 W Madison is an incredible building! Sam Davies was a dream to work with and the entire staff has been wonderful! Highly recommend this building :)

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Drew Wallace

2019-04-30   Google

Can't say enough good things about this place! The amenities are beautiful and make living in the building that much better. I've only lived here a short time so far, but I've been incredibly impressed with the leasing office. The employees really wo...

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Paul Wolfe

2019-04-30   Google

My girlfriend and I just moved into 727 and couldn’t be happier! Beautiful apartments, amenities, and the staff is top notch! Everyone has been super welcoming and helpful, especially Keri! Keri has been there every step of the way with us as we’...

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Brian Wassel

2019-04-29   Google

I've lived in 7 different neighborhoods and I can't say enough good things about this building. Whole Foods/Mariano's across the street. Randolph Street 2 blocks away. In the middle of Greektown. Highway access right outside. UC straight west. Millen...

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Kirby Brown

2019-04-28   Google

Love everything about this place! My incredible tour and subsequent billion questions answered by Becca Sherman, the friendly service provided by the entire staff, and the incredible amenities have all made this the best place I’ve ever lived— I ...

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JohnPatrick McCleary

2019-04-28   Google

The building is above and beyond all expectations. The staff is super nice, and Keri Moody was unbelievably helpful while choosing the right layout for me. The common spaces are so well decorated that it motivates me to keep my own apartment looking ...

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Hilary Nguyen

2019-04-27   Google

I am excited to move into my new home at 727 West Madison! Everyone has been incredibly friendly, helpful and accommodating throughout the apartment search (shout-out to Keri Moody in particular!). Beautiful units and top notch amenities :)

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Michael Marks

2019-04-26   Google

727 W Madison is such a great building! Very professional staff, great community and the quality of appliances/amenities (great gym) is top notch! Our leasing agent Keri was so helpful as well with giving us a tour and helping with the application pr...

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Nick B

2019-04-25   Google

Living at 727 West Madison has been an absolute pleasure. The building is designed spectacularly; the common areas are relaxing, and the gym is top-of-the-line. The kitchen appliances are SO FANCY! If you enjoy cooking as much as I do, you’ll love ...

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Emily Whisler

2019-04-24   Google

I love living here. The location is ideal and the staff is very warm and friendly. Any maintenance requests are resolved quickly and the building is well taken care of. Our leasing agent, Becca Sherman, is wonderful and quick to respond to any questi...

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Thomas Haubenreich

2019-04-24   Google

Living at 727 W Madison has been an incredible experience so far. The leasing team was extremely helpful and responsive when we were looking around, and the maintenance team has fixed the few issues we have had almost immediately. We worked specifica...

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Sonam Gurbuxani

2019-04-22   Google

I just moved to this building a month ago and am obsessed with everything about it! Amazing amenities, close to so many awesome restaurants and bars, and it's at a great price point given the location. Everyone you meet here is so friendly. Not to me...

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Manika Agarwal

2019-04-20   Google

We are so excited to call 727 West Madison our home! Keri Moody has been exceptionally helpful and accommodating throughout and is always smiling! She was very welcoming and made the experience easy and seamless! Highly recommended!

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John McElvenny

2019-04-19   Google

Love it! Rebecca did a great job of showing us the building and helping us during our move in. The building hosts multiple events every month with food & drinks for the residents including mixology classes. The amenities are top notch and the staff a...

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Kenia Leanos

2019-04-19   Google

Love this building and it's amenities are one of a kind for sure. It's close to everything- restaurants, grocery stores and highway. Staff has been welcoming, and Sam the leasing agent went above and beyond since the day I toured the building. He mad...

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Brian Pesta

2019-04-18   Google

I had a seamless move-in experience, thanks to Keri Moody! The building facilities are top notch, and I've had zero complaints through 4 months of living here.

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Hannah Lutz

2019-04-18   Google

Moved here last week and could not be happier. The building is beautiful and has top notch amenities. Location is perfect, especially with the Whole Foods and Mariano’s just steps away. The move-in could not have gone more smoothly, and the whole s...

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Madison McKee

2019-04-18   Google

I looked at buildings all around West Loop, and stopped looking after seeing 727. The experience has been great from the moment I stepped into the lobby. Leasing agent Keri Moody is the best!

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Rob Falbo

2019-04-18   Google

Love living here. The views, the amenities, and the staff are awesome. I toured many apartments before moving to Chicago and this was by far the best one!

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Carolyn Kwon

2019-04-17   Google

I recently moved into 727 and had one of the best leasing and moving experiences! Not only is the building gorgeous but the Bozzuto team and staff are incredibly helpful, responsive and welcoming. My leasing agent Keri Moody is the best! She provided...

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Cheyenne B.

2019-04-17   Google

I love living at 727! The amenities are amazing, there are a bunch of events every month, and all the staff are super friendly. Keri did a wonderful job of helping us get settled and making 727 feel like home.

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Aly Patel

2019-04-16   Google

Between the unit itself, the amenities, location, and all the wonderful staff, we couldn't ask for more in an apartment complex. Since our initial tour of the building in December, our sales manager Ellen has been especially helpful in ensuring we're...

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Jaime Bustamante Alex

2019-04-15   Google

Absolutely love this place. Overall this place deserves every star and more:) Staff and team have been so helpful and very friendly and eager to make the whole leasing experience the best one I have had! Ellen Cappel your amazing and make 727 Madison...

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Cody Fox

2019-04-13   Google

Great staff! Sam Davies and other leasing agents at 727 make the experience in finding a new apartment an easy and enjoyable one! Highly recommend 727 as a future home.

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Brian Stoudemire

2019-04-12   Google

There’s not one negative thing I can say about 727 W. Madison. Living here, is a reminder why I love Chicago. The building is well appointed and managed, anytime there is an issue with the apartment or common spaces, the staff is responsive and res...

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Jace James

2019-04-11   Google

I have lived at 727 for almost three months now and don't know how I ever lived anywhere else. The building is 5 stars all the way around. From the location, to the units, amenities, to the staff. 727 W Madison has set the new standard for high rise ...

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Andy Wagner

2019-04-11   Google

I was hesitant living in a high rise and 727 W Madison blew all my concerns away. The staff is nothing but the best and doing all they can to make the building even better. Sam Davies was our leasing agent when we toured the property and continues to...

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Tess O'Brien

2019-03-31   Google

727 has it all - beautiful amenities and apartments, 5-star team, and perfect location. You need to live here.

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Michael Ferdigg

2019-01-07   Google

We moved here a bit more then a week ago. Beautiful building. We love the flow of our floorplan and the oval exterior that adds character. Materials and appliances are high quality and feel very premium. The staff is very friendly and approachable. T...

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Fiona Thompson

2018-12-02   Google

Incredible amenity space, stunning views and fabulous units. The leasing office is very professional and helpful. The building staff is wonderful and makes an effort to get to know the names of residents. Everyone associated with this property has be...

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William Huang

2018-12-02   Google

The staff is extremely friendly and helpful! I very much enjoy living here so far.

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Riley Schamburg

2018-11-07   Google

So excited, just signed my lease! This place is so hip and trendy. All the amenity spaces and finishes in the apartments are truly top notch. Also, the location is perfect for all the amazing restaurants and bars in the west loop. To me my favorite p...

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Ghani El Alami

2018-11-06   Google

Just visited this place and it looks good , they just started to lease . Go save your place, in the middle of west loop, everything is close to this place

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Showing 222 reviews with content.

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