Ratings & Reviews

Eric Reynolds

Luxury building with major drawbacks. As others have pointed out, there have been several unfortunate security incidents. Additionally, the elevators regularly break down and take forever to get fixed. Currently one of the elevators is not functionin...

Kristin Tortoriello

Gorgeous building, apartments, and amenities are SO amazing. Pool is fabulous and building is in a Perfect location. Excellent customer service, 5 stars! Maintenance staff has been top notch and helpful, especially Kyle. Adrian is also very knowledge...

Tyler Meth

The staff here is phenomenal and is what separates this apartment from the rest. We love Juliette & David. They both go so above and beyond for the residents.

Renée Furla

Juliet & David at the front desk are the best!! They both are beyond kind, helpful and reliable!

Ioana Tanasa

The apartment building is great, the floor plans and facilities are wonderful. All the staff is great as well, always very responsive (maintainance, administrative, reception etc). Particularly Juliette has been lovely, helpful and just wonderful wit...

Lisa Sanders

Amazing staff and community. Very friendly people and plenty of fellow dog lovers. Literally any issue with the apartment is resolved within an hour and usually sooner. Love the amenities and the property is so clean and fresh. Very happy at 727!!!

Ileana Flores

Juliet is the best! She’s always so friendly, helpful, and professional. She goes out of her way to make things easier for everyone, and her smile can brighten anyone’s day. We’re so lucky to have her at 727!!

Chelsea Christian

David is a fantastic part of 727—he is always so professional, helpful, and so kind. His dedication doesn’t go unnoticed, and his smile could truly save a life. We’re so lucky to have him!!!!

Johnny Stevens

Great apartment building, and love the events the team puts on for residents!

John Woodruff

Excellent amenities, perks of brunches and patio parties, friendly staff.

Muharrem Abazi

727 is the best place to live! I wouldnt recommend any other building. From the staff to the amenities, this is place is awesome!

Alex Tolbert

Amazing property and outstanding staff.

C K

This apartment is absolutely amazing. The staff members are super kind and very helpful. They offer happy hour events frequently, and the food and drink are awesome. I highly recommend this place💖

Albi Gorani

Best place to resident in Chicago!

Shpat Berisha

Great place to live,great surroundings and of course great staff. 5 stars.This place is just amazing.

Ani Murati

I’ve been staying in an apartment at 727 Madison, and it is an absolute dream! The space is spacious, modern, and impeccably designed—everything from the sleek kitchen to the comfortable living area felt like it is crafted with care and attention...

Erlin

727 is amazing and is the best place to live in the West Loop!!! Love it!!!

Liberty Pietsch

We love Bozzuto! They host little events to ensure the residents feel appreciated. We truly feel cared about here

Adelsa Hoti

Amazing location! impressive amenities and great staff!!

Alex Lawrosky

I’ve lived in a few high rises as far as 727 goes, it’s the best! I’ll note a few reasons but let us start with the front desk staff. David and Juliet are like family! They both are delight to chat with and there to help with anything you need....

Leilani Hudson

My family and I moved here a little over a year ago, and we couldn’t be happier. The staff is super friendly—David at the front desk is such a gem. If you need a package, he’ll find it for you. The amenities are amazing—always clean and ready...

Michael Mathews

727 Madison is a beautiful property with modern and convenient amenities. What distinguishes this building from all other downtown/west loop properties in Chicago that are also beautiful and modern is the property management staff! Javiel, David, Jul...

Great neighborhood, the door of west loop. Plenty places to grab something to drink and eat. 2 best grocery stores across the street. Ans small park closed by. cta walkable distance

Cristian

Great neighborhood, the door of west loop. Plenty places to grab something to drink and eat. 2 best grocery stores across the street. Ans small park closed by. cta walkable distance

Andrew Bergan

A great building that offers regular building events that help foster a welcoming community. A great maintenance staff that is always quick to address concerns and very professional. And a great gym too.

The experience so far has been great. The building is well located, the apartments are all distributed and the staff is friendly and helpful.

Juan Pablo

The experience so far has been great. The building is well located, the apartments are all distributed and the staff is friendly and helpful.

My dream apartment!! Most beautiful view! I’m in love. The staff is amazing and very helpful. all the amenities are top notch. Best place in chicago

Cayle

My dream apartment!! Most beautiful view! I’m in love. The staff is amazing and very helpful. all the amenities are top notch. Best place in chicago

My resident experience has been great so far! The management is always kind and attentive to my needs. I also love the resident events and amenities like Tulu!

Lilyan

My resident experience has been great so far! The management is always kind and attentive to my needs. I also love the resident events and amenities like Tulu!

Verified Resident

The building is one of the best I’ve lived in! Great amenities and yoga classes. Maintenance team is great and super responsive. Conveniently located as well.

Grace

Overall, we have been satisfied with the apartment. Our first 2 years were not as great, but the apartment worked to make some amends. Staff and maintenance are very friendly(especially maintenance staff).

Nate White

I've had a great 3 years living at 727. The apartments and amenities are top-notch of course, but the building staff are what really make it great. Juliet, David, and Avery at the front desk are always there to greet you with a smile and quickly assi...

Verified Resident

Living here is great, the highlights: convenience and the maintenance team. Sometimes elevators are way too slow and there are too many apps/systems to keep track of.

Unit left in great condition upon move-in. Staff very friendly and responsive to service requests. Amenities extremely impressive! Overall design, feel, and atmosphere of building is modern, yet comforting.

Karolyn

Unit left in great condition upon move-in. Staff very friendly and responsive to service requests. Amenities extremely impressive! Overall design, feel, and atmosphere of building is modern, yet comforting.

Verified Resident

Amazing building, amenities, and staff, both concierge and maintenance. Consistent service levels all the time. Wish there were more elevators

Brenda

The Staff is outstanding! Superb service…Always greeted guest with a warm Smile😊 727 offer exciting activities. 🎃 please keep up the Great service.

Meena Mathur

I’ve loved living here for the past 2 years, the staff is amazing, the maintenance team is incredibly efficient, and the building spaces are kept spotless. The team at the front desk, especially Juliet and David are very friendly and helpful!

Svetlana

All is well and run accordingly! Things (appliances, vents, and such) get updated periodically. My requests were handled swiftly and to standard.

Eramilena Gjika

Great place! Sky lounge was awesome

Amanda Ross

727 W. Madison has been the perfect place for me to call home as I returned back to Chicago. My view is gorgeous, the amenities and events are amazing, and everyone is friendly. Special shoutout to Juliet and David at the front desk for always being ...

Angi

I’ve been living here for almost a year. I like the events that are a few times monthly and the amenity spaces are defintely a plus. Location is nice.

Michael M.

I lived at 727 for 5 years and hands down this is the best managed building with great amenities and quality of apartment. The maintenance staff is same day or next. Everything works well and if something happens to break, it is fixed asap. Views are...

Wendell

The location is convenient, and the management is always responsive and helpful. The amenities are a nice bonus, and the apartment itself is comfortable and well-maintained. I would recommend 727 to anyone looking for a great place to live in the are...

Menaka Perera

Best apartment building in Chicago! Excellent customer service. Juliet at the front desk is the best..

Ellen

We love the building and are excited for our 3rd year here! Clean, friendly staff, great amenities! My 1 complaint is the waste that the pool cabanas have gone too. In my opinion, the booking should be used as a guarantee and guest count extension. I...

So impressed by how professional the team is here. The property is kept so clean and smelling great. I say the smell because it is noticeable and appreciated. Engineer staff has assisted multiple times and everytime a seamless experience. Thank you.

Jordan

So impressed by how professional the team is here. The property is kept so clean and smelling great. I say the smell because it is noticeable and appreciated. Engineer staff has assisted multiple times and everytime a seamless experience. Thank you.

Tim Ilg

Beautiful place & all the amenities! They really take care of their residents & as always, the people make the difference, and first impressions matter. Maintenance keeps the place spotless and Management obviously has has the resident experience fir...

Halie

I love the staff here! Everyone is so lovely and kind and all questions, requests, and maintenance are taken care of quickly and efficiently. Everything is always clean and there’s a huge selection of events and activities to participate in every m...

Patrick

good spot with good amenities - the golf sim is not very accurate and often broken despite their attempts to fix it. otherwise great place. they often throw nice events for free too

Great location, the door to the westloop, close to two groceries: wholefoods and Mariano's. Plenty of places to grab a drink or food. Cool gym and rhe skylounge with free beer superb!

Bes

727 is the best building in the West Loop! David at the front desk is so awesome and has the best attitude. Miguel from maintenance is so helpful anytime we need anything. Thank you for welcoming me home every day!

Cristian

Great location, the door to the westloop, close to two groceries: wholefoods and Mariano's. Plenty of places to grab a drink or food. Cool gym and rhe skylounge with free beer superb!

Cleanest, friendliest, best building to live in in chicago. I’ll be going on 4 years now. Couldn’t recommend more. Incredibly accessible and walkable distance to some of the the best cuisine in the world.

Nick

Cleanest, friendliest, best building to live in in chicago. I’ll be going on 4 years now. Couldn’t recommend more. Incredibly accessible and walkable distance to some of the the best cuisine in the world.

Jarell Tillery

5's all across the board! Such a beautiful and clean building with great amenity spaces in the heart of West Loop and very walkable. Office staff is very helpful and friendly

The Bozzuto property manager at 727 is a joke. Endless excuses, lack of experience, she's never present at the property, basic things are never working more than a few days, she does not take safety issues serious, and the list goes on. Would not mov...

727 Resident

Recently moved into 727 and would caution others from making the same mistake we did and reading many of these 5 star reviews at face value (several are from realtors, vendors and individuals affiliated with the management company — for example, th...

Myae Jonae

My Husband and I recently hosted a soirée at this property and it was beautiful. Very upscale and the building staff delivered nothing but excellent customer service for us and our guests. Javiel assisted us with planning and it went smoothly. She p...

Key

We hosted our daughter’s baby shower at the 727 Sky Lounge, and it was fantastic! The stunning city views and helpful staff made the day perfect. The property has a safe and friendly atmosphere, and we’d love to live here in the near future. High...

R B

I’ve been living here for several years and I’ve had a good experience here until the past two years. My decision to live here was due to security being a top priority and I don’t feel like that’s a priority for management anymore. There was ...

Anonymous

Bozzuto's 727 property managers and regional manager, do not take residents' safety serious and I would not recommend 727 until there is a clear change in leadership. Sure, they do a great job providing unlimited fruit punch, fresh herbs and endless ...

MVN

Bozzuto's 727 property managers and regional manager, do not take residents' safety serious and I would not recommend 727 until there is a clear change in leadership. Sure, they do a great job providing unlimited fruit punch, fresh herbs and endless ...

Tejal

727 W Madison is a modern but cosy community. It offers all amenities and is in a great location. The staff are also all very nice and the maintenance team is very quick to respond - which is super helpful!

Pretty building . G Manager does not respond to requests. Cars broken into multiple times.Elevators constantly broken. Terrible service. Inexperienced managers make service terrible

Anne

So far so good! Building is quiet but busy with people. Not much noise which is great. Staff is very friendly and helpful. I am excited to use the pool and other amenities. The views from my unit are amazing!

Jim Carbone

Great property with the best amenities I have ever experienced. From the views from the Sky Lounge, Fitness Center, Club Room, tasty coffee bar and of course the great location with convenient parking. The Guest Suite we were able to rent for our gue...

Verified Resident

Elevators can be slow sometimes. Communication is overall good and we appreciate the transparency. More resident events would be nice as well.

Sheila Fortson

So disappointed in the management here. I have rented an apartment here for 5 years. Two nights ago our truck was stolen out of the parking garage (and yes it was locked) and another one of our cars was vandalized. Several other cars were also broken...

Verified Resident

Great community, excellent location, with a lot of amenities both within the building and around. Its been such a great experience living here.

Verified Resident

Nice amenities (nice pool, great staff and quick repairs) and location, but expensive for the size of apartments. Wish they didn’t start charging for cabanas this year - feels like a corporation instead of a home with this

Vibhatsu

We just moved in. We love the community. The apartment units and all the amenities are amazing. The staff is very friendly and always willing to help.

Very cosy living here. Staff very friendly. Amenities is not crazy busy with ppl so can enjoy. Great location, great building, im glad I chose to live here

I'm loving it here! 727 does a great job keeping the place clean and the amenities are amazing. The staff has been so nice especially since I already lost my keys twice.

The office staff is outstanding! When I contact management office staff members they are very helpful . I think the location is great ...love Whole Foods.

Vanita

Very cosy living here. Staff very friendly. Amenities is not crazy busy with ppl so can enjoy. Great location, great building, im glad I chose to live here

John

I'm loving it here! 727 does a great job keeping the place clean and the amenities are amazing. The staff has been so nice especially since I already lost my keys twice.

Brenda

The office staff is outstanding! When I contact management office staff members they are very helpful . I think the location is great ...love Whole Foods.

Loving my life at 727 Madison. I looked at New’s places, but could not stop thinking about all the amenities at 727 W. Madison. I’ve been living here now for just about two weeks and I absolutely love it. So happy that I chose this place. People ...

Lisa

Loving my life at 727 Madison. I looked at New’s places, but could not stop thinking about all the amenities at 727 W. Madison. I’ve been living here now for just about two weeks and I absolutely love it. So happy that I chose this place. People ...

Angi

Apartment is in a great location! They are grocery stores and lots of food options nearby. They have a lot of commuity events which is great. mainteance is fast and efficient.

Jalen Chanthaboury

Really happy we moved into this building. People, management, and maintenance make it a 12/10 living experience. Shoutout to Juliet, David, Derek and all for being awesome

Steven Yang

Juliet is very helpful!

Matthew Lee

I rarely write reviews, but want to express my gratitude to 727 W. Madison's incredible maintenance & facilities team. In over two years of living here, they have always been incredibly prompt and responsive, providing truly above & beyond service. S...

Love this luxury building! Quick maintenance turnaround, beautiful amenities, and awesome events planned by management! Great location and spot to live in

Verified Resident

Love this luxury building! Quick maintenance turnaround, beautiful amenities, and awesome events planned by management! Great location and spot to live in

The apartment itself is modern, spacious, and well-maintained. The management team is responsive and always ready to address any concerns promptly. The amenities, including the gym and rooftop terrace, are excellent and add great value to the living ...

Tejal

The apartment itself is modern, spacious, and well-maintained. The management team is responsive and always ready to address any concerns promptly. The amenities, including the gym and rooftop terrace, are excellent and add great value to the living ...

Overall it’s a great experience living in 727. I particularly appreciate the quick response from the maintenance team. They always help fix things very quickly.

Halie

We just moved in and I love it here! We love the staff and all the amenities we have access to in the building. Everyone is friendly and it feels very safe here.

Wenxuan

Overall it’s a great experience living in 727. I particularly appreciate the quick response from the maintenance team. They always help fix things very quickly.

Great Location! In the heart of the westloop place to find restaurants, shops, and festivals. Grocery is across the street (wholefoods) and other around the corner (Mariano's).

Cristian

Great Location! In the heart of the westloop place to find restaurants, shops, and festivals. Grocery is across the street (wholefoods) and other around the corner (Mariano's).

My resident experience was enriching and supportive, with a strong sense of community. I enjoyed engaging activities, responsive management, and convenient amenities, all contributing to a comfortable living environment.

Nick

My resident experience was enriching and supportive, with a strong sense of community. I enjoyed engaging activities, responsive management, and convenient amenities, all contributing to a comfortable living environment.

Amazing staff, amenities, etc. no private/in unit balconies which you know well before choosing 727. I have leased here on 3 separate occasions having grown up in Chicago.

Lindsay

In my second year here and can’t wait for the pool AND the hot tub to open!! This summer will be so fun! Looking forward to many more 727 social events.

Derek

Amazing staff, amenities, etc. no private/in unit balconies which you know well before choosing 727. I have leased here on 3 separate occasions having grown up in Chicago.

fatos brahimi

I recently attended an event at 727 W Madison, and it surpassed all expectations. The venue offers stunning architecture, versatile spaces, and state-of-the-art equipment, making it perfect for any occasion, from corporate conferences to special even...

I love it here so far!! everyone is so helpful and sweet and I haven’t had a bad experience yet! I would highly recommend 727 W Madison to everyone!

Claire

I love it here so far!! everyone is so helpful and sweet and I haven’t had a bad experience yet! I would highly recommend 727 W Madison to everyone!

It’s only been the first couple weeks living here but we are so happy with everything. The gym is amazing, the community is friendly and the staff is so helpful!

Nicholas

It’s only been the first couple weeks living here but we are so happy with everything. The gym is amazing, the community is friendly and the staff is so helpful!

Kaundinya

So far it’s been an excellent experience. There were a few minor hiccups while moving in, but the star of the show have been the amazing staff that have helped me through the move in experience.

Shivam

The amenities in this building are top notch, especially all of the lounges which are great if we are working from home. I also really enjoy the gym and golf simulator

Katie Kow

This has got to be one of the best apartment buildings in Chicago! The staff are so wonderful and helpful and that Sky Lounge is totally stunning!

Peter Tantisunthorn

727 West Madison is lux. The staff are phenomenal, and the Sky Lounge is an incredible community space. It's also currently the tallest building in West Loop. There are lots of great shops and restaurants nearby. What are you waiting for? Go sign a l...

The community and staff are incredible as are the apartments. I love the building and my dog is in heaven with all of her new friends. The park on floor seven has been so helpful

Alexis

The community and staff are incredible as are the apartments. I love the building and my dog is in heaven with all of her new friends. The park on floor seven has been so helpful

Verified Resident

Continued to be my best residential experience in Chicago. Great amenities, friendly staff, and the events foster a sense of community I have never seen before in apartment living.

Great building, great location, great amenities, the best closets. I hope they keep the pool open this year as long it’s warm rather than closing on a planned date. Looking forward to being able to use the jacuzzi this year.

Heidi

Great building, great location, great amenities, the best closets. I hope they keep the pool open this year as long it’s warm rather than closing on a planned date. Looking forward to being able to use the jacuzzi this year.

This building really has everything you’ll ever need, not to mention all of the curated events that happen each month - you can tell that the staff are very intentional with each one. There’s no place I’d rather live!

Michal

This building really has everything you’ll ever need, not to mention all of the curated events that happen each month - you can tell that the staff are very intentional with each one. There’s no place I’d rather live!

The team was very welcoming when I moved in. Everyone is so polite and helpful here. I look forward to living here. The location is great and amenities

I love everything about 727. This place is safe and comfortable. You have a great team. There are many activities planned every month. I would strongly recommend this place who wants to live in the city. Keep it up!

Vanita

The team was very welcoming when I moved in. Everyone is so polite and helpful here. I look forward to living here. The location is great and amenities

Sushmi

I love everything about 727. This place is safe and comfortable. You have a great team. There are many activities planned every month. I would strongly recommend this place who wants to live in the city. Keep it up!

Juan Rui

The staff here is lovely and the location is great. The walls aren't very soundproof, however, so you can hear things really clearly coming form the halls.

alexis phylactos

727 is a beautiful building from the street view all the way throughout. The staff is extremely kind and welcoming, even after hours. The location is near lots of restaurants/bars as well as two grocery stores which makes hauling back any bags super ...

Patrick

Having a great experience so far and the staff is so friendly and helpful! We moved in back in April last year and have not had any major issues or complaints

Verified Resident

I really enjoy my stay at 727 West Madison. The amenities are great and management is always responsive and helpful. I like how close the apartment complex is to grocery stores, banks and pharmacies. Overall a great experience!

Verified Resident

Beautiful building with top notch amenities and staff! We have enjoyed our move in so far and look forward to exploring the building and participating in the events they host!

Fantastic staff and great amenities. The units have so much natural light. Excellent full gym with all equipment you need. Perfect position in the middle of West Loop!

Agostino

Fantastic staff and great amenities. The units have so much natural light. Excellent full gym with all equipment you need. Perfect position in the middle of West Loop!

Geriba Mohammad

Amenities are amazing and the game room is great for entertaining guests! Business center had ample space for working from home days and of course amazing views!! Doni- thank you so much for the amazing tour!

Michael Malinowski

I recently toured the apartments with Doni. She was amazing to work with and very knowledgeable about the floor plans.

Verified Resident

Overall it is great living here, but as rent rises and other buildings are opening, they need to keep up with the amenities and continue improving!

Amazing location at the heart of the westloop, plenty options for restaurants and there is a wholefoods across the place AND a Mariano's at the corner. The view from the sky lounge is amazing!!! Hope they had indoored the pool.

Cristian

Amazing location at the heart of the westloop, plenty options for restaurants and there is a wholefoods across the place AND a Mariano's at the corner. The view from the sky lounge is amazing!!! Hope they had indoored the pool.

Elton Ademi

We had an awesome event on February 17 at Sky Lounge. Great hospitality from the staff especially from Liridona. Highly recommended them !!!

Great location with awesome views. Everyone here has been extremely helpful and kind. Would definitely recommend moving to this building to a friend

So far everything has been perfect! Very helpful and friendly staff :) the amenities are always clean, well-maintained and not overly crowded.

Alex

Great location with awesome views. Everyone here has been extremely helpful and kind. Would definitely recommend moving to this building to a friend

Verified Resident

So far everything has been perfect! Very helpful and friendly staff :) the amenities are always clean, well-maintained and not overly crowded.

Just moved in to 727 and love the apartment and the building. Super happy to be here. Only negative was that we experienced some minor things in the apartment that was fixed quickly by the maintenance team.

Edon Shaqiri

Amazing views!

Christine

Just moved in to 727 and love the apartment and the building. Super happy to be here. Only negative was that we experienced some minor things in the apartment that was fixed quickly by the maintenance team.

Chelsea Shackel

This building is ran embarrassingly for one of West Loops most “sought out” luxury apartments. Expect frequent 20 min elevator wait times, broken amenities, and loose security if you’re wanting to move in here. As a female living alone, the nig...

Eric Martinez

I have had the pleasure of calling this apartment building my home for the past year, and I couldn't be happier with my experience. From the moment I moved in, I knew I had made the right decision. The amenities in this building are outstanding. Ever...

I love this building! It's clean, well-maintained, stylish, and full of great amenities. Thank you for making it really feel like home! Looking forward to the summer and enjoying the pool.

Thomas

I love this building! It's clean, well-maintained, stylish, and full of great amenities. Thank you for making it really feel like home! Looking forward to the summer and enjoying the pool.

Eric

Great experience moving in, building amenities are great and the location is great. Definitely a bit on the pricier side but the place is worth it. The amenities floor is a bit too hot for my liking.

Great building with a wonderful staff, beautiful view and great amenities! Hot tub is broken though but the pool is amazing! I love it here!

Jack

Great building with a wonderful staff, beautiful view and great amenities! Hot tub is broken though but the pool is amazing! I love it here!

Incredible experience from the first tour to the move in and beyond! Highly recommend living here for anyone looking in the Fulton market area.

Lee

Incredible experience from the first tour to the move in and beyond! Highly recommend living here for anyone looking in the Fulton market area.

Outstanding friendly customer service. Always greeted with a smile, Very helpful staff. Great places to go workout , read or just sit and watch the traffic.

Brenda

Outstanding friendly customer service. Always greeted with a smile, Very helpful staff. Great places to go workout , read or just sit and watch the traffic.

Jeff

The amenities are great and the staff is excellent. The building is always clean and any issues that arise are quickly taken care of. I love living here.

Ethan Yale Jaffe

If you are moving to the US for work, or moving after a large raise, be warned. Unlike most of its competitors, 727 West Madison does not accept employment letters, proof of foreign income, or savings accounts to determine affordability. They will wa...

Caroline

Good amenities overall. Wish we could have more than 2 guests at the pool occasionally. Also would enjoy a reality tv watch party every week as a way to meet neighbors.

Have loved my experience living at 727! Friendly staff, great ammenities, responsive maitenance team. My favorite part is all the events the buiilding has every month

I recently had the pleasure of residing in a community that has left an indelible mark on my living experience. From the moment I set foot in the well-maintained premises to the day I bid farewell, every aspect of my stay was characterized by a sense...

Kelsey

Have loved my experience living at 727! Friendly staff, great ammenities, responsive maitenance team. My favorite part is all the events the buiilding has every month

Nick

I recently had the pleasure of residing in a community that has left an indelible mark on my living experience. From the moment I set foot in the well-maintained premises to the day I bid farewell, every aspect of my stay was characterized by a sense...

Lindsay

The best location with the best views! Maintenance is outstanding! Amenities are hit or miss but for the most part, no major complaints there. Wish the building social events were better. Example: holiday party had ZERO decorations (outside of a tree...

Recently moved in and loved how seamless the move-in process was. The finishes in the apartments are high quality and top-notch. Amazing amenities and the staff is so helpful - we love living here!!!

Sameera

Recently moved in and loved how seamless the move-in process was. The finishes in the apartments are high quality and top-notch. Amazing amenities and the staff is so helpful - we love living here!!!

Verified Resident

Great and supportive community, caring neighbors and responsive management with amazing and unbeatable views of the city skyline and sunsets.

Top notch building, amenities, staff, and location! Gym and WFH space are a personal highlight for me. Constantly cleaning and updating...always feels brand new!

Jared

Top notch building, amenities, staff, and location! Gym and WFH space are a personal highlight for me. Constantly cleaning and updating...always feels brand new!

The staff was amazing with my move and so friendly. I love the package system and on-site dry cleaning lockers. It’s very quiet and I never here my neighbors.

Meghan

The staff was amazing with my move and so friendly. I love the package system and on-site dry cleaning lockers. It’s very quiet and I never here my neighbors.

Greatest place to live with great amenities. I really appreciate all of the fun events hosted for the residents here, they’re always thoughtful.

Michal

Greatest place to live with great amenities. I really appreciate all of the fun events hosted for the residents here, they’re always thoughtful.

Sara

New here and so far I am thrilled with communications from the leasing office. The thing I am most excited about is how clean and safe th building feels. It features a gym, community area, social gatherings and workout classes! The building is lovely...

Harrison

Pretty great building. Great area/ location near the grocery stores, shops and restaurants. Wish the amenities were updated especially the gyn

Verified Resident

A+ amazing location in west loop walkable and great amenities and also wonderful apartment layout. Very excited to be here and experience all this place has to offer!

Outstanding experience. You truly get what you pay for. Building staff and maintenance are top notch, responsive and helpful at all times. Amenity spaces are clean and usually always available for use. I have enjoyed my time at 727 and look to renew ...

Alex

Outstanding experience. You truly get what you pay for. Building staff and maintenance are top notch, responsive and helpful at all times. Amenity spaces are clean and usually always available for use. I have enjoyed my time at 727 and look to renew ...

Joshua

I enjoy living here. I feel the first and seventh floors get a lot of attention when it comes to keeping them clean. I would like to see more attention on the other floors of the building -- especially the trash rooms. Also, it would be nice to see s...

Everything has been great! From the amenities to the staff, it has been a great 2 years so far! Maintenance always gets requests done usually the next day as well

Paul

Everything has been great! From the amenities to the staff, it has been a great 2 years so far! Maintenance always gets requests done usually the next day as well

Maintenance team is wonderful. Bozzuto management team on the other hand is a joke. Endless excuses, lack of experience, and basic things are never working more than a few days. Would not move here unless you’re ok with endless excuses from Bozzuto...

Amazing location in the entrance of the westloop, plenty of resurant options and two grocery stores accross the street. Cool amenities, it should be nice in case they could have indoor pool.

Cristian

Amazing location in the entrance of the westloop, plenty of resurant options and two grocery stores accross the street. Cool amenities, it should be nice in case they could have indoor pool.

Great amenities, friendly staff, amazing location. Kid and pet friendly. Maintenance is very quick to respond to requests. Would highly recommend.

Dario

Great amenities, friendly staff, amazing location. Kid and pet friendly. Maintenance is very quick to respond to requests. Would highly recommend.

Verified Resident

Mostly everything is great here, especially location and convenience. Things that can be improved are elevator speed, events, and Pear Chef.

Heidi

The building is beautiful, great amenities and events. I did prefer when the events were open to tenants to show and no fees associated. As well, I wish there was a more defined spot for drop offs.

Kamal

Experience living at 727 is great!! The staff is super friendly and attentive. Maintains crew is outstanding. Unfortunately the hot tub wasn’t working this summer. Overall best views and loved living there!

Great community to live, would highly recommend. The HVAC is a bit noisy but overall quality and amenities are great. Lot of fun resident events

Verified Resident

Great community to live, would highly recommend. The HVAC is a bit noisy but overall quality and amenities are great. Lot of fun resident events

David Xu

Had a great time with my boyfriend. Good memories in Chicago.

Great building! Friendly staff. Maintenance is always very attentive. The building is always planning different activities that are unique and fun.

Sondra

Great building! Friendly staff. Maintenance is always very attentive. The building is always planning different activities that are unique and fun.

Johnny

Great apartment, convenient location, and superb staff! Lived here over a year and love the place, would highly recommend to anyone looking in West Loop

Jamie Bahcall

This is the best building in west loop, the amenities are great, the staff is the nicest. Megan, Kierra + team are super responsive and helpful. If I experience any issues, they are resolved within 24 hours. The studios have the best storage space. H...

Marina Kallas

The building is stunning, and the amenities are great. Unfortunately, quite a few restrictions. The hot tub has been shut down more than it has been open in my 2.5 years of living here - I have not been able to use it for the past 11 months. You can ...

The perfect blend of lifestyle and proximity to the glamorous west loop and all what the place offers. Amazing restaurants, and walking distance, 2 grocery store options, super proximity to Union station and Ogilvie station, park few blocks distance....

Cristian

The perfect blend of lifestyle and proximity to the glamorous west loop and all what the place offers. Amazing restaurants, and walking distance, 2 grocery store options, super proximity to Union station and Ogilvie station, park few blocks distance....

We just moved in and so far we are so pleased with Bozzuto and the 727 team! Already in the upcoming month there are more resident activities planned than we had in the entire 3 years living at our last place, and everyone in the building is so frien...

Julia

We just moved in and so far we are so pleased with Bozzuto and the 727 team! Already in the upcoming month there are more resident activities planned than we had in the entire 3 years living at our last place, and everyone in the building is so frien...

Danielle

Juliette is always so amazing ...friendly, helpful and always going above and beyond, as is the maintenance team...they are exceptional and are always delightful to work with!

Samip Jain

I went for an apartment tour and really liked the building. They have a wide variety of amenities and super close to all the restaurants and shops. The building is also next to Whole Foods. The leasing assistant was very descriptive, helpful and answ...

Just moved in and really enjoying it so far. Clean and spacious apartment and love the community feel. Also enjoying all of the activities and events planned by the apartment complex.

Shetal

Just moved in and really enjoying it so far. Clean and spacious apartment and love the community feel. Also enjoying all of the activities and events planned by the apartment complex.

Elizabeth Morin

Our experience from the site tour all the way up the move in has been wonderful. I would like to especially say thank you to Ronyel! She was a fantastic tour guide and a wealth of information for us as we were looking to make our decision. Once we ha...

Frank Sibs

Great time at the sky lounge!

Verified Resident

Great apartment building, love the amenities and the views. Really enjoyed flower workshop that the building hosted as well as comedy night. Management is always very responsive and helpful.

Been here for 2 years and recently renewed. We have had a great experience overall! The maintenance staff is a highlight as well as the location!

Verified Resident

Been here for 2 years and recently renewed. We have had a great experience overall! The maintenance staff is a highlight as well as the location!

Christopher

Beautiful building and great amenities. Location is perfect for a short walk to Fulton Market and to downtown Loop. Wish the building wasn't located directly next to a noise highway but overall enjoyed my experience living here.

Chandni

My husband and I have loved our time at 727. The amenities are unbeatable, the team is always very friendly and it’s just a few blocks away from restaurant row. We haven’t had any complaints and can’t wait to spend another year here.

Great attention to detail and staff who focus on putting residents first. This combined with the neighborhood and amenities, certainly puts this building heads above the rest.

Tyler

Incredible, great place to live! Staff is incredible and is always very helpful and friendly. The dog run is great for taking your dog out quickly in the winter.

Natalie

Great attention to detail and staff who focus on putting residents first. This combined with the neighborhood and amenities, certainly puts this building heads above the rest.

J. K.

What is going on with this building? Have all of the management become so inefficient that they just sit at their desks all day eating bonbons and making strict pool rules not caring how this rules affect the residents? The jacuzzi hasn't opened beca...

great so far. I'm still getting comfortable with the area. i finally moved in full time in April and i love the west loop area. any time i bring guest, they're impressed with 727 W Madison

Helmut

great so far. I'm still getting comfortable with the area. i finally moved in full time in April and i love the west loop area. any time i bring guest, they're impressed with 727 W Madison

Great place to live! I would highly recommend 727 W Madison. close to outstanding restaurants. Wonderful Golf, pool and health club. The view is beautiful day and night.

Brenda

Great place to live! I would highly recommend 727 W Madison. close to outstanding restaurants. Wonderful Golf, pool and health club. The view is beautiful day and night.

Verified Resident

Excellent as always. Great amenities, maintenance, helpful staff at management office and front desk. Love the events and the postings in the elevator makes it easier. Only flaw would be the friction in sign up for building events. The 727 app isn’...

Verified Resident

Just renewed my lease, proof of how much I love living here! The staff has been absolutely wonderful and understanding. The maintenance is on point and prompt in addressing any queries or issues.

Heidi

I really enjoy the building, the amenities are great, they throw nice events. I appreciate that I have not seen the events with few stipulations recently. Looking forward to the pool opening, hopefully this year they keep it open as long as the weath...

Beautiful building with great views! All of the apartment fixtures are super nice and the management team was very helpful in coordinating my move-in.

Mikayla

Beautiful building with great views! All of the apartment fixtures are super nice and the management team was very helpful in coordinating my move-in.

Excellent experience after a few days of moving in. The community is friendly and maintenance staff are top notch. Moving in was seamless and getting acclimated was a breeze. The building is pricier than others but you get what you pay for.

Alex

Excellent experience after a few days of moving in. The community is friendly and maintenance staff are top notch. Moving in was seamless and getting acclimated was a breeze. The building is pricier than others but you get what you pay for.

Cristian

This place has the best location and the best biew in the west loop. Close to wholefoods and marianos. Walking distance to downtown and the trendy restaurant scene of the WL. Hope the main door is fixed soon

shwe hmonu93

It's one of the best experience moving in. When I first visited, I was worried about where to park my U-Haul and everything but the staff made it easy for me by letting us make a reservation for the garage and the elevator. It only took me 2 hours to...

I love living at 727! It's a great building with great ammenities. The staff is super friendly and helpful. It is in a great location in West Loop.

The staff are so friendly and the leasing agents were so kind. They take actions really fast and respond to my needs. The area is clean and great! I love moving here and plan to stay longer. The gym and the sky lounge are the best parts

Shwe

The staff are so friendly and the leasing agents were so kind. They take actions really fast and respond to my needs. The area is clean and great! I love moving here and plan to stay longer. The gym and the sky lounge are the best parts

I love living at 727! It's a great building with great ammenities. The staff is super friendly and helpful. It is in a great location in West Loop.

Kate Wixted

I love living at 727! It's a great building with great ammenities. The staff is super friendly and helpful. It is in a great location in West Loop.

Kathryn

I love living at 727! It's a great building with great ammenities. The staff is super friendly and helpful. It is in a great location in West Loop.

Anonymous

The new General Manger clearly hates her job. She treats the tenants like her underlings with harsh rules and fines for pets outside the designated pet area even if for a shortest moment. We all just want to be happy. No one is complaining, so why th...

Having lived here for the last three years, I can safely say this is the best building in chicago in terms of community, staff, neighborhood, and overall experience.

Nick

Having lived here for the last three years, I can safely say this is the best building in chicago in terms of community, staff, neighborhood, and overall experience.

Verified Resident

Great living here! Maintenance and convenience is a highlight! 4 stars because they could do more resident events and when the elevators are broken or being used for moving they are VERY slow!

Margita Gjonca

Sky Lounge is amazing. We did our baby shower party and everything was perfect, staff, service and deserves mire then five stars. Highly recommended! 😍

Meaghan

727 management is the best!!! So professional. Amazing, helpful, professional group of people.

Verified Resident

Great apartment and perfect location! I love how close by everything is, the amenities are amazing and view from the apartment is beautiful. Management is very responsive and always willing to help out.

Christopher

Overall the building is a very nice place to live. Front desk staff are always friendly. Maintenance is quick and efficient 90% of the time (although there have been 2 separate issues one year apart where maintenance took almost a week to fix a fairl...

Alexander

Leasing process isn’t great, there’s a lot of inconsistencies but the property is nice and I enjoy living here. The washer dryer unit and hvac also need work

Alejandro

great experience so far. Great appartment, views, location and amenities. Only thing to improve is that the pool table and suffleboard need to be levelled up.

Verified Resident

So many wonderful resident events, the place fosters a sense of community, something much needed after 3 years of living under COVID restrictions

We had an amazing time at 727 West Madison - all the staff were so friendly and the shared facilities were always clean and tidy! I would recommend this building to anyone to whats to have a great experience in Chicago!

Hannah

We had an amazing time at 727 West Madison - all the staff were so friendly and the shared facilities were always clean and tidy! I would recommend this building to anyone to whats to have a great experience in Chicago!

Lovely apartment building, but they get you on the renewals. My rent was increased by 7% year over year and parking / utility costs also increased.

Emily

Lovely apartment building, but they get you on the renewals. My rent was increased by 7% year over year and parking / utility costs also increased.

Verified Resident

Great community, excellent amenities and staff! Great view of downtown Chicago! Excellent dinning options within walking distance and the best part is that we're located right across from Wholefoods and steps away from Mariano's.

It’s been incredible living here. The staff is amazing, the amenities are incredible, and the apartment is just perfect.we got very lucky that we found 727 W Madison!

Great building with friendly and responsive management. The maintenance staff do a great job with upkeep of common areas and work orders almost always get resolved same day (if not within hours). Hard to beat this location in Chicago!

Shebli

It’s been incredible living here. The staff is amazing, the amenities are incredible, and the apartment is just perfect.we got very lucky that we found 727 W Madison!

Verified Resident

Great building with friendly and responsive management. The maintenance staff do a great job with upkeep of common areas and work orders almost always get resolved same day (if not within hours). Hard to beat this location in Chicago!

Great building, great staff. A amenities. Zero issues with neighbors in 4 years. Expensive parking. Hard to imagine living anywhere else in West Loop

Jacob Dockser

Great building, great staff. A+ amenities. Zero issues with neighbors in 4 years. Expensive parking. Hard to imagine living anywhere else in West Loop

Everyone has been incredibly welcoming while I’ve gotten settled. The building is always clean and there are so many spaces to explore. So far I love it here!

Danielle

Everyone has been incredibly welcoming while I’ve gotten settled. The building is always clean and there are so many spaces to explore. So far I love it here!

fl1

I have called this place home for the last year and it has been amazing. Everything is so well maintained and the amenities are amazing. And the way in which the building is run is top... I had several small issues and management dealt with them imme...

Amazing location close to grocery stores, Mariano's Wholefoods, the door to the west loop. Restaurants and cafes at walking distance, trains relatively close, but good bus connections. amazing view of the skydeck (hope they could stretch the closing ...

Cristian

Amazing location close to grocery stores, Mariano's + Wholefoods, the door to the west loop. Restaurants and cafes at walking distance, trains relatively close, but good bus connections. amazing view of the skydeck (hope they could stretch the closin...

Linda S

One of the best party rooms! Modern, immaculate, spacious and perfect for hosting! You have everything you need including an incredible kitchen. It’s been a go to destination for hosting events. Couldn’t say better things about the 727 building.

Love living at 727 and the staff is phenomenal. My only suggestion would be to clean and lay new turf down in the dog park. Otherwise, I have met some amazing people in this building!

Kelsey

Love living at 727 and the staff is phenomenal. My only suggestion would be to clean and lay new turf down in the dog park. Otherwise, I have met some amazing people in this building!

Terrible management of the building and overpriced for what you are actually receiving. The building was clearly made quickly and with cheap materials, for example: cheap materials on the closet doors and the floor panels have an absurd amount of spa...

Alex Felea

Beware of fake reviews - Terrible management of the building and overpriced for what you are actually receiving. The building was clearly made quickly and with cheap materials, for example: cheap materials on the closet doors and the floor panels hav...

I love living at 727 W Madison! It is very clean and the amenities are top notch. Maintenance is extremely prompt and I feel like I am living in a hotel. The staff is also very informative and they share any updates or announcements very promptly via...

I love living at 727. Great location, amenities, neighbors and staff! Convenient location next to Whole Foods, Fulton Market and the highway is a plus.

Ellen

I love living at 727 W Madison! It is very clean and the amenities are top notch. Maintenance is extremely prompt and I feel like I am living in a hotel. The staff is also very informative and they share any updates or announcements very promptly via...

Hannah

I love living at 727. Great location, amenities, neighbors and staff! Convenient location next to Whole Foods, Fulton Market and the highway is a plus.

KJM

Lived here for 3 years and finally moved out after my apartment was flooded by the tenant above my unit. Bozzuto's management was incredibly difficult to work with and not helpful during that ordeal. I would simply not recommend living here. While th...

Overall I love the building but it’s very hard to have privacy due to how thin the walls are. I never knew walls could even be so thin before i moved here. You can literally hear everything your neighbors are doing, vice versa. It’s very hard to ...

I love the amenities this building has to offer. It’s a gorgeous building, close to restaurants as well as grocery stores and the staff is extremely friendly!

I’ve lived here for the past two years and have loved it. There are plenty of amenities in the building that allow you to host family and friends. The staff here is extremely friendly and also it’s just a walk away from some amazing restaurants.

Alyssa

Overall I love the building but it’s very hard to have privacy due to how thin the walls are. I never knew walls could even be so thin before i moved here. You can literally hear everything your neighbors are doing, vice versa. It’s very hard to ...

Chandni

I love the amenities this building has to offer. It’s a gorgeous building, close to restaurants as well as grocery stores and the staff is extremely friendly!

Parth

I’ve lived here for the past two years and have loved it. There are plenty of amenities in the building that allow you to host family and friends. The staff here is extremely friendly and also it’s just a walk away from some amazing restaurants.

I have moved very recently and so far have been quite happy with my decision to choose 727 W. Madison. Good quality apartments and amenities. Very good services and very responsive management team. So far so good!

Svetlana

I have moved very recently and so far have been quite happy with my decision to choose 727 W. Madison. Good quality apartments and amenities. Very good services and very responsive management team. So far so good!

The staff is really friendly and the 727 w Madison building is great about doing lots of community events, from comedy shows to book clubs and wine nights.

Verified Resident

The staff is really friendly and the 727 w Madison building is great about doing lots of community events, from comedy shows to book clubs and wine nights.

Love living here! Amenities are stellar and location is pristine. Move in process was easy. I ordered all of my furniture and had it delivered to my door upon moving. The management supported me in this and made the move quite easy!

Uji

When first moving in, all was great. The past year the atmosphere & appeal has been declining (doesn't feel as fresh with pipe bursts, waiting 10 minutes for an elevator, strict unnecessary rules like a Skylounge 10p curfew, etc.) Notes: - Events are...

Arianna

Love living here! Amenities are stellar and location is pristine. Move in process was easy. I ordered all of my furniture and had it delivered to my door upon moving. The management supported me in this and made the move quite easy!

Shivam

Building is really nice and the amenities are top notch. Also, the staff is all really nice and take care of the building, as everything is always very clean

Anonymous

When I lived in the building, a staff member was arrested for domestic violence with bodily harm and began living in the building . It was an explosive situation that escalated until I moved out shortly after . It was awful to ses

Erik

So good, so far, but I wish the elevators were more reliable, and I wish the guest policy was more flexible. I would also like the gym to be open 24/7.

Living here has been great! There's a ton of public spaces, great benefits to the building, and and overall very positive energy amongst the building staff. They have great events, parties, and community building opportunities.

Cleotis

Living here has been great! There's a ton of public spaces, great benefits to the building, and and overall very positive energy amongst the building staff. They have great events, parties, and community building opportunities.

Alex

Best building in West Loop! Top notch amenities, management, & cleanliness!

Great amenities, amazing staff and great location next to two grocery stores and easy access to Randolph St. The one negative is that it can a little loud from the highway traffic at times.

Holly

Great amenities, amazing staff and great location next to two grocery stores and easy access to Randolph St. The one negative is that it can a little loud from the highway traffic at times.

727 West Madison is an amazing building, great location and management. The views and amenities are the best! I highly recommend this apartment complex

Verified Resident

727 West Madison is an amazing building, great location and management. The views and amenities are the best! I highly recommend this apartment complex

Christopher

Apartment is generally quiet, clean, and in a great locations. Front desk staff friendly. Building is a quick walk to Whole Foods and Marianos

Great management, amenities and overall vibe. The staff is friendly and helpful. Only wish the pool and hot tub could be kept open a little longer!

Aarsh

Great management, amenities and overall vibe. The staff is friendly and helpful. Only wish the pool and hot tub could be kept open a little longer!

Clayton

Great building! The dog run needs to be at least twice as big for the number of dogs in the building. If I were looking at apartments rn that would definitely be a factor.

Verified Resident

Great building, amazing staff, amenities, location, events. Truly see the management putting in effort to make resident's life as comfortable as possible.

Verified Resident

It has been great so far. Great amenities, nice staffs, and convenient location. I would recommend this place to my family and friends! Overall good!

Living at 727 has been a great experience so far. The staff are very friendly and the building has unmatched amenities. It is also a great place to own a doggie.

Deborah Ziegenhorn

Amazing staff and property!

Monica

Rowdy neighbors and unsafe spaces that don’t make this building a luxury experience. But the building and apartment itself is beautiful and the gym has great equipment and never gets too crowded.

Andreas

Living at 727 has been a great experience so far. The staff are very friendly and the building has unmatched amenities. It is also a great place to own a doggie.

727 W Madison is the best building in west loop, with a great staff and location. Lived here for 2 years, sad to leave.

Anonymous

I could give 10 star reviews of this building, and a big reason for that is the staff, who make it so pleasant to be a resident. I have to mention our very special lady at the front desk, Juliet. She is a ray of sunshine! She is on top of everything!...

Aimee Schiferl

727 West Madison is a great place to live. The staff are friendly and responsive. The facilities are well kept and there is ample communication.

Karlo Leonor

I recently hosted a birthday party for 80 guests in the Sky Lounge of this building. The outside city views from floor 45 speak for themselves. On the interior, the space is clean, well appointed, and conducive to different types of "partying" (e.g.,...

Grace

We have had some issues with sound in our apartment. The maintenance staff have been very friendly, but I think it is mainly an issue with the building, so there isn't much that can be done. Walls are extremely thin, so you can hear people talking ne...

Hannah

Loved living at 727 west madison so far! Everyone is friendly and the complex is always clean. On top of that the views are great and the services (gym, sky lounge etc) are awesome!

Kelly

727 W Madison is a luxury apartment building completed with the most beautiful amenities. I have been able to host cocktail hours with friends, enjoy the pool in the summer time and get great workouts in at the gym. There is something for everyone!

This is a win-win. Megan O. in leasing is outstanding. Went way out of her way when my mover decided to show up 3 days early. Everything about this building is fantastic. I highly recommend it.

d03rific@gmail.com

I visited my friend at 727 and it was a nice building. Everything is so clean and well managed. It is in a great location in the West Loop! 727 is a great building, location is awesome and the staff is the best! The management team is top notch!

Emily

I love living here and have had a great experience. I would give 4.5, but I have noticed a difference in the staff at the front desk. Sometimes, I come home and have noticed that some receptionists don't even look up from their phone. I don't need gr...

Katie_M786

Everyone at this building is great, but I have to give a special thank you to Megan O. in the leasing office. Megan went way out of her way to help me, when my movers decided to show up a whole 3 days early. She jumped into action, and made the whole...

Ruijie

Pretty good so far, I don’t see the people in the office much. In my last building, I always bring my cats to visit because when they see me from the office they come out often and greet. Also the front desk, perhaps I’m not here enough, but I do...

Rachel

Still love living here but wish there had been some kind of concession for being forced out of my apartment for 8 days due to a leak in another unit

Apartment units have great layouts and and shared spaces/gym/pool are well designed! Gym include four Peloton bikes, yoga room, and weights area. Building is well maintained and staff such as Juliet, Meghan, and all Maintenance staff are so helpful!

Oliver

It was a great experience. Better than I expected. Usually these kind of apps are non intuitive and difficult to navigate, it was easy from the get go

Verified Resident

The overall experience at 727 W. Madison is great, especially maintenance and community events. The one concerning aspect is safety - there have been multiple incidents and it does not seem like the building is taking it seriously.

Alexandros

The best residential building I've been to. Perhaps a few things to consider are the following: The rooftop feels kind of "cold" and empty. Maybe something could be done to draw more people there.

Cristian

We love the neighbor, and the fact ghe building is across a Mariano's and wholefoods. Additionally, the common areas are amazing (hope the pool could be converted to indoor too lol). Great place.

Alejandra

I love that 727 is home! Enjoyed the pool over the summer, and loooove the fitness classes! And Juliet downstairs is just a charm. Just wish my neighbors were more considerate when disposing of cardboard boxes.. why don’t they fold them!? Or leave ...

Kamal

The community has been super friendly and the staff is great. The leak issue has caused a lot of problems with my living situation as well as work since I work from home. It took over a week to fix.

Lauren

The staff is amazing here. Everywhere is always very clean. Gym equipment does break every now and then and will take some time to fix. Management doesn’t always give the correct answer which can be frustrating but overall great place to live.

There’s a reason why this apartment is on the cover of ever ad for West Loop. It’s an iconic place with even better customer service. I love how well I’m cared for here, it’s what separates 727 from all the other nice apartments in the area. ...

Devan

I have really enjoyed living in 727. Maintence, reception and management have all been amazing. I would like to see our amenities kept up a little bit more or switched out if needed. For example, the dog run really should have the fake grass switched...

Anonymous

My partner and I have lived in 727 for over a year now and have loved it. It is everything that I would hope for in a luxury apartment — 24/7 gym, outdoor pool, sky lounge, and super friendly staff! Our apartment is also spacious with tons of ...

Mac Glass

My girlfriend lives here - the amenities are top notch and the staff is very kind, always helpful. The building always has stuff going on like trivia night, free snacks and drinks, and they even let the dogs in the pool the day before it closes. So f...

We lived in this building for 15 months and everything was wonderful. Great pool and work out facilities. Tons of work space. Amazingly friendly staff and maintenance folks. Beautiful views and a short walk to everything!

Maksym I

In order to sign a lease you should expect that property management will ask you to pay hidden additional fee of 2-3 thousands $ after you send the application, this fee is not being discussed on the apartments showing time and is not refundable, the...

This community is amazing. The team is very friendly and supportive - whether that's the front desk or leasing team, everyone is great. The property is lively and clean and people are very friendly. We love 727 West Madison!

Deborah

This community is amazing. The team is very friendly and supportive - whether that's the front desk or leasing team, everyone is great. The property is lively and clean and people are very friendly. We love 727 West Madison!

Stephen

Staff and maintenance here have been amazing. Whenever I have an issue, it's promptly responded to. I decided to renew my lease for next year partly because of that.

Valeriia Tovkach

I've just arrived to the US one week ago on my L1 visa and it was an absolute horror to apply for this building. Despite my employer qualifies for the preferred employer program, the management challenged me through the process without providing clea...

Jocelyn

Beautiful building with great amenities. The views are amazing.! The staff are very friendly and helpful if you need anything. I love how everything is so close by.

Jamie

The building is very new and clean. The staff are great, always here to answer questions and are extremely helpful. The amenities are fabulous and the area is perfect!

Matthew

Everything has been really great so far! The team is incredibly friendly, the view is gorgeous. I don't really use the amenities, but they seem great

Dario

Great experience in my time so far, I recently moved in over the summer. The other residents and building staff have been friendly and welcoming!

Joseph

Living at 727 has been a dream, I moved from a different city and being here has helped me so much. The area around us, West Loop, is amazing and the amenities here made the summer amazing.

Christian Caicedo

I appreciated all the help provided by the leasing agents during our move, the building is well maintained with awesome amenities and friendly neighbors.

Heidi

727 W Madison St is a pleasure to live at. I appreciate the community amenities and the hosted events they put on. I do wish when I had a car that there was more reasonable parking options and a specific loading zone for quick stops with a vehicle.

Verified Resident

All-around great experience. The apartment and amenities are solid and well maintained. More importantly, the staff are amazing. From the leasing office to the front desk to the maintenance team, everyone is so friendly.

Elizabeth

Staff is so nice and helpful, especially when moving. Also the 727 app is easy to use to figure out services and rewards, there is so much the building offers!

Brandon

727 has been home for just over a year now. We have loved the location of 727 and the people in the building, residents and staff! My one nagging worry is the utility of the amenities, which i find using much less than expected. The gym is great, and...

Gabriella

The team is amazing! Especially the maintenance crew. Obviously the building is beautiful, but the team is the magic dust that separates 727 from other properties

Ellen

Just moved to the West Loop and am loving it! Cannot say enough good things about the building, amenities, and staff. I love the gym and feel that everything is kept clean. We also love the 7th floor amenity space, though the pool has been closed for...

Christian

I appreciated all the help provided by the leasing agents during our move, the building is well maintained with awesome amenities and friendly neighbors.

Verified Resident

727 w Madison has Great staff, resident events, and residents throughout the year. The amenities are also great, and the sky lounge is a lot of fun

Monica

Great amenities and units! Floor to ceiling windows make for a great view everyday! Management is always so nice and happy to help with anything.

Shebli

It’s been a great experience living in 727 W Madison St! We’ve been very happy here, the staff are friendly, the amenities are amazing, and service requests are handled quickly! And that view…wow, can’t get enough of it!

Shivam

Building is great. Amenities are top notch and always in great condition. Quality of common areas is great, especially the gym and sky lounge.

Jay Towns

I came to 727 W. Madison as a musician performing for one of their community events. Not only was the building absolutely stunning and well-managed, but both the staff and tenants were extremely kind and engaging. I look forward to my next visit!

Isaac Chambers

Very solid building with amazing management

Mary

Everything is very nice, staff is friendly, maintenance requests are done timely, love the addition of towels to the fitness center. Dislike the waitlist for parking

Vandana

I love living here. Love the staff and all the amenities. Best part is the community we have built here. The neighborhood is amazing with the best bars and restaurants around.

Danielle Gorash Holland

If I could give the team at 727 W. Madison a 10 star rating (or more!) I absolutely would. From my first encounter as a potential resident, throughout the application process, then to move in and beyond, the team has provided nothing but exceptional,...

Christopher

Excellent location, friendly staff, and amazing views from the apartment. Although more expensive than some other surrounding apartments, you definitely get the best available apartment and amenities in the west loop.

727 is a great place to live in west loop! The team members are great and so helpful! We love seeing Juliette in the morning! The pool is great and so are the other amenities. So close to two grocery stores, great food and things to do.

Verified Resident

Great building, great views! Looking forward to exploring more. My experience has been good so far, the maintenance is quick to respond to any requests, the apartment itself is spacious, modern, well lit. Location of the building is unbeatable, close...

Alex Babalian

LOVE this building! We are moving in a couple weeks and so sad to leave. Best apartment in West Loop with amazing amenities. Also shout out to Juliet- love the front staff!!

727 W Madison is a beautifully modern, clean and comfortable building to live in. The Amenity areas are fantastic and very well looked after. But mostly, front desk is outstanding! Juliet and her team are always there and will go an extra mile to hel...

Keren Giladi

We love this building! 727 w Madison is a beautifully modern, clean and comfortable building to live in. The Amenity areas are fantastic and very well looked after. But mostly front desk service is Outstanding! Juliette and her team are always there ...

Keren Giladi

We love this building! 727 w Madison is a beautifully modern, clean and comfortable building to live in. The Amenity areas are fantastic and very well looked after. But mostly front desk service is Outstanding! Juliette and her team are always there ...

Jason Xiahou

Love the amenities here and the front desk team is amazing - Juliet is so nice and always remembers who you are!

Regan Tate

I’ve lived in 727 since 2018, it’s a great building with all the amenities and an unbeatable location. The management is wonderful and always very responsive. Juliet at the front desk is the nicest person, she’s so helpful and is always in the ...

Eddie Cisneros

I have been at 727 since they opened and I couldn’t be happier. It’s an amazing place to call home. I love the staff as they are a big part of why this place is the best. I would like to mention Juliet who greets me every morning with a big smile...

MS intrinsic

I am moving out in 2 wks and have had a wonderful time. The pool and roof deck are amazing. The Sky Lounge (top floor) is another great amenity. The 1 bedroom apartments are large and super modern. Maintenance is quick to address issues and those tha...

Management is fine, they raise rent like crazy though and each apartment layout is incredibly impractical. Minimal space/weird layouts. Parking garage is shared with the Crowne Plaza, feels unsafe at times as a lot of break-ins have happened recently...

1. front desk is always short staffed 2. there is no security inside or outside building 3. leasing office personnel is so untrained, slow to react, uncommitted to doing a great job 4. maintenance guys are good but there need to be more of them becau...

Katherine

I love 727! The amenities and community events are amazing. We have made friends in the building and couldn’t have asked for a better experience!

Hannah

Great experience so far - friendly staff and neighbors. There is always a great vibe in the building and the events are pretty fun! Really enjoying where we live

Rachel

The building and amenities are always clean and inviting and the staff is super friendly. I’ve lived here about nine months and don’t have any complaints so far!

Ashley

Loved my year at 727 Madison! Had an all around great experience and would highly recommend to others. It is the best building in the West Loop!

Olivia

I love living at 727. Great staff, neighborhood and amenities! I especially love the promptness of any sort of requests and how the front desk staff is always available to assist.

Cristian

Amazing location at the door of the west loop, plenty of restaurant options, across a street of Mariano's and Wholefoods. Lovely view of the city and the neighborhood, cool pool and Optimal Gym facilities.

Doug

Living at 727 is a special experience in one of the most vibrant neighborhoods in Chicago. The outdoor pool gets sun all afternoon and there are plenty of places to have guests.

Verified Resident

We’ve had an incredible experience living at 727 W Madison! Our apartment is beautiful and has stunning views of downtown and Lake Michigan, and the staff are absolutely fantastic!

Lizbeth

Awesome location in the West Loop and the staff is very kind and welcoming. They host fun events for the residents every month which adds to the whole experience. Very happy with my decision to live here!

Ari

My time at 727 has been enjoyable, with responsiveness from management, maintenance and an outstanding front desk who knows your name and organizes packages well for residents. The amenities are top notch in the building and are well maintained. Elev...