Ratings & Reviews

Anonymous

The community is great, but what makes it outstanding is the people. Bonnie is such an amazing, caring person! She always takes the time to listen and bends over backwards to provide solutions for the residents!

Martha Amaro

Bonnie is such an amazing, caring person! She always takes the time to listen and bends over backwards to provide solutions for the residents!

Mack Sims

The response to our doorbell replacement request was immediate. Carlos demonstrated a friendly, courteous and professional manner. What more could you ask. Thank you Carlos and management team.

Sergio

Great Service from the Office Team!!! :) They always help me with the best manner and all my questions and problems have been resolved fast! Thank you!

Isaiah Joseph

I recently had the pleasure of visiting Polo Lakes Apartments in Wellington, and I couldn’t be more impressed. From the moment I arrived, the staff made me feel welcome with their friendliness and professionalism. They go above and beyond to ensure...

Nathalia Gutierrez

We sent 2 maintenance requests today, and the same day, Mel came in to take care of our issues. He did a wonderful job, in a very professional way. Thanks a lot!!!

the1dom@aol.com

Just wanted to thank Bonnie for everything she does to keep this development so clean and always takes care of any issues in a timely manner and always greets you with a smile and warm is a professional and definitely an asset to Polo Lakes

jeffery Vansant

The property is nice and the staff top notch

Christopher Palmer

⭐⭐⭐⭐⭐ I absolutely love living in this townhouse community! From the beautifully maintained grounds to the friendly and welcoming atmosphere, everything has exceeded my expectations. The management team is outstanding—Bonny and Charlotte ...

Wendy Ludwigson

It’s been almost 5 yrs we are living here. Things are breaking and time for a new hot water heater. Last week my hot water heater broke. I called Saturday in a panic. I was having a house full of people Sunday. By mid morning on a Sunday there was ...

Jeanne “Jeanne C” Casamassino

The maintenance department is wonderful at Polo Lakes. I had a gentleman by the name of Mel come help me fix the microwave. He was polite. He was efficient and within the hour the issue was resolved. I highly recommend Polo Lakes and Mel for his kind...

T Starr

I love living here!!! This community is beautiful and so peaceful. The office staff is super helpful as well, especially Bonnie.

Wonderful move in process and the staff is so friendly! Have a couple minor issues that are being addressed right away from normal wear and tear, excellent community! Everyone is so friendly.

Just moved in and so far it’s been everything we imagined so far. Thank you for making our long move as easy as possible. We are excited to be apart of polo lakes community and see what it has to offer!

Anonymous

I am new to the community this is my 1st month here and it has been incredible so far. Special thank you to Ms Bridgewater who since day one has been professional, welcoming and pleasant. Words cannot explained how her professionalism and knowledge w...

Alice Sabau

Over 5years this is been our home. Great school, easy access to shopping opportunities that are even in the walking distance. The staff is patient and supportive. Richard and Bonnie are knowledgeable and always willing to listen and help with any sit...

Brandon

Wonderful move in process and the staff is so friendly! Have a couple minor issues that are being addressed right away from normal wear and tear, excellent community! Everyone is so friendly.

Amy

Just moved in and so far it’s been everything we imagined so far. Thank you for making our long move as easy as possible. We are excited to be apart of polo lakes community and see what it has to offer!

Jessica

The apartment is beautiful and the community is wonderful. I couldn’t ask for a better place to live. The management company is very sweet and helpful.

I love my place! Maintenance team is great Also, the front office staff puts on great events! The community is very clean as well! Love the pool and new grass area!

Dominick Casamassino

Just wanted to share about Richard from maintenance he is very professional and knowledgeable and responds to issues in a timely manner also maintains the property he is a dedicated employee of polo lakes

Max

I love my place! Maintenance team is great Also, the front office staff puts on great events! The community is very clean as well! Love the pool and new grass area!

Anonymous

Living here has been wonderful especially when you have a great maintenance team whom are very knowledgeable and quick to resolve issues, especially Mel. He has helped me a few times and knowing I can count on them gives me peace of mind.

Jacque Flanagan

I can’t say enough great things about Polo Lakes! It’s a well kept, affordable, and kind community filled with diverse families of all different sizes. There’s a variety of sized units that sit on two large lakes that are filled with all types ...

kiera rice

Richard is awesome! He handles everything we need done around the apartment and quick!

Shelly Persad

Great Company! Great Staff! Easy to work with! Thank you for your business! From Air Plus.

Sam Keoki Photo

This is the second time in my life I have lived at polo lakes apartment. My girlfriend and I couldn’t be any happier. We love our apartment, and the community. We are lucky to be able to live here on the lake in a well taken care establishment. In ...

Anonymous

Close to the mall, shopping centers, school and library at a walking distance. The staff are friendly and professional. Events are held periodically by staff to bring the community together. Maintenance crew are quick to respond to fix anything.

I would like to express my satisfaction with my resident experience at Polo Lakes. I am particularly impressed with the professionalism of the maintenance team and the manager, Bonny. The maintenance service is highly efficient and addresses any issu...

Sandra

Great Place to live....if your looking for a clean and organized community where everyone is very friendly and looks out for each other this is your place to be.

Gina

I would like to express my satisfaction with my resident experience at Polo Lakes. I am particularly impressed with the professionalism of the maintenance team and the manager, Bonny. The maintenance service is highly efficient and addresses any issu...

Anonymous

“Exceptional Service & The Perfect Home!� I recently moved into Polo lakes, and the experience has been fantastic! From the very beginning, Mrs. Bridgewater the leasing agent was incredibly attentive and always made herself available to ...

Nicole Montgomery

I’ve been living here for 5 years and I love it so much. It’s convenient, the property is beautiful and clean. All of the trees, little lakes and greenery is beautiful and not like your normal property that looks barren. Charlotte is my absolute ...

Gizem Öztürk

The maintenance team is amazing and appreciated. Especially Mel! He figured out the problem,get the job done so fast. Perfect communication.

Fabiana Sarabando

The guy name Richard is the best , always very helpful for everyone, my neighbors and I loved him, always smiling and doing everything he can to help all of us! Thanks Mr Richard for your hard work 🙏

julio marrero

Living here is great!! Richard and the gang keep things up to date and handle any situation asap. Like my ac it quit and within 24hrs had a new one put in, thanks again everyone at polo lakes staff!

Jeanclaude Delly

I want to take a moment to express my appreciation for Richard, the maintenance worker at my apartment complex. He consistently goes above and beyond to ensure everything is in top shape. Richard is not only highly skilled but also incredibly friendl...

ALAIN Justiz

I been here for 3 years now and let me tell you I can’t complain about anything..specially when it comes to maintenance..Richard is the man..he get it done quick and very professional..also his crew they are great..

Nerlande Pierre

From start to finish!! Once I applied for the apartment the leasing office was very communicative. The walk through was an experience omg the apartment is nice and very clean. Shoot i didn’t even have to clean up much of nothing lol just a little t...

Nerlande

Can’t wait to experience more at polo lakes. Everything is amazing so far. Quiet and the staff in the leasing office are exceptional. I came in and saw a welcome note with wine. U know that ladies love wine 😆 but I’m looking forward to the new...

Anonymous

The maintenance team is wonderful and appreciated. They display professionalism in all interactions, and they handle varying projects very fast. They maintain the grounds even over holidays. Mel especially is efficient and helpful.

Kerline Paul

Having lived at Buzzuto Polo Lakes for the past five years, I can wholeheartedly say it's an exceptional community, largely due to its outstanding management team. Bonnie, the property manager, leads by example with her incredible dedication to the r...

Maxwell

This is a nice community. The management staff (Bonnie and Charlotte) are very kind, professional, and genuinely care for the residents. The apartments come with stainless appliances and nice counter tops, and the layout of the units maximize the abi...

Joy Green

My son and I had an amazing time at the Holiday Movie Night!!! Thank you to everyone that made it possible. We are truly grateful to live in such a wonderful community at Polo Lakes…Merry Christmas and Happy Holidays!!!🙏🏼❤️🙏🏼❤️�...

despo415@msn.com

When you live in an apartment complex it’s very difficult for it to feel like home but definitely not at Polo Lakes. Starting with the maintenance team. Each person is incredible. Fast to respond, clean work & informative. I know if I have an ...

Ivanna Lopez

I love living in Polo lakes, the front office staff is so helpful and always putting together cute events for the neighborhood. The neighborhood is kept up well, and maintenance responds quickly.

Dean Esposito

When you live in an apartment complex it's very difficult for it to feel like home but definitely not at Polo Lakes. Starting the the maintenance team. Each person is incredible. Fast to respond, clean work & informative. I know if I have an issue it...

Charlton Resurreccion

Thanks for this Polo Lakes for the Wine / Wrap & Paint Event!

Guerdy Yacinthe

What a wonderful property and staff! I can’t say enough great things about my visit to Polo Lakes! The location is so convenient! Literally right across the street from shops, restaurants and entertainment. Great curb appeal and spacious apartment!...

Walked into new apartment and everything was nice and clean and had welcome package by the kitchen was surprise. I would definitely recommend to my friends and family.

Denise Dobson

Love living here at Polo Lakes! Everything looks so nice and tidy, the deck area and amenities are beautiful! Maintenance is very responsive and the office ladies are so nice! Especially the leasing agent Rebecca she is so sweet! Couldn't recommend a...

shantise moore

Awesome awesome! Charlotte was amazing. It was a long journey and she made sure I was taken care of with no hesitations. I'm glad the community has some one like her :)

Priyank

Walked into new apartment and everything was nice and clean and had welcome package by the kitchen was surprise. I would definitely recommend to my friends and family.

Paula

You’re doing great! Very responsive to maintenance requests. The staff is very pleasant. Anytime someone comes by to do a maintenance job, they are very efficient and clean up after themselves. They never leave a mess.

ariannas mack

I love living in this neighborhood! It's clean, quiet, and everyone is friendly. Bonnie and Charlotte (management) are always kind and quick to help. The same goes for the maintenance team. Polo Lakes is the place to be!

Claudia Casasnovas

I lived here for 5 years and it’s been nothing but amazing. Charlotte in the leasing office always helpful with anything you ask her. And the maintenance guys just great people! I recently moved out due to my commute and I can tell you that I truly...

We are on our second year in Polo Lake. All we see is progress and improvements. Management terrific!!, Maintenance efficiency 5 stars. Excellent community for living. Many thanks

Luis

We are on our second year in Polo Lake. All we see is progress and improvements. Management terrific!!, Maintenance efficiency 5 stars. Excellent community for living. Many thanks

Ghensin Mendoza

Charlotte excellent attention and problem solving 😍

Nell

We have been living at Polo Lakes for over 7 years. This place has been wonderful to us. The manager, Bonnie is exceptional to say the least. Goes out of her way to help every time we need something done. Extremely helpful! Others in the office too a...

Courtney

Grounds are well maintained. Parking situation is TERRIBLE! And now with the change in parking rules and the enforcement of them, it will only get worse. It’s quite ridiculous that nobody can come see me because there is nowhere to park! The people...

Anonymous

We had the hardest time getting in touch with people from the office as we were moving out early (breaking our lease). The day we moved out I went inside the office and spoke with Charlotte, she told me we could not pay the fee online and it had to b...

The neighborhood is great! The people are friendly, the grounds are kept clean and I love how they have food trucks every now and then. I feel very safe here too.

Kristy

The neighborhood is great! The people are friendly, the grounds are kept clean and I love how they have food trucks every now and then. I feel very safe here too.

Sophia Bertini

The maintenance Team at Polo Lakes is always super attentive and they stop by to fix the problem the right away. Really happy with the team they have. Thank you Carlos and everyone else for all you do.

Jessika James

Polo lake! Bonnie, Charlotte, Carlos have been a great family, I am very happy with the surroundings, my children have grown up here among the parks, the pool and it has been safe. Thank you polo lake for me house Los quiero jeje

Shanti Jackson

Richard always comes to the rescue when I need something fixed. I’ve been living at Polo Lakes for almost 4 years now and Richard is always on top of things! My apartment wouldn’t be standing without him lol. Thank you 🙏

Simon Kasbari

Bonnie is the best property manager you can ask for. The property is always maintained and manicured to the standards they promise. You can't go wrong!

Been in the neighborhood now for two years and really haven’t had much complaints about anything and the maintenance team handles most of the requests when I submit them. Just wish we had a hot tub at the pool for after the gym.

Max

Been in the neighborhood now for two years and really haven’t had much complaints about anything and the maintenance team handles most of the requests when I submit them. Just wish we had a hot tub at the pool for after the gym.

Incredible experience moving in! Charolette has been an absolute gem, she went above and beyond to make me feel welcome and assist me through the entire application process. As a newcomer to Florida, her guidance and support made the transition seaml...

Austin

Incredible experience moving in! Charolette has been an absolute gem, she went above and beyond to make me feel welcome and assist me through the entire application process. As a newcomer to Florida, her guidance and support made the transition seaml...

Quianna

The community is nice and quiet. Friendly neighbors from what Ive experienced. I do have some issues with this place that Ive left in other reviews but since they asked I’ll say it again. Im tired of them having to come in my apartment. This is my ...

Austin Floeck

Incredible experience moving in! Charolette has been an absolute gem, she went above and beyond to make me feel welcome and assist me through the entire application process. As a newcomer to Florida, her guidance and support made the transition seaml...

5 years here . Ups and downs but overall, great place to live. A lot of lawn maintenance, which some trees were removed by the cars that have birds living in them . Parking can be better . Hard to share spots if you live in a one bedroom . Guest park...

Jason

5 years here . Ups and downs but overall, great place to live. A lot of lawn maintenance, which some trees were removed by the cars that have birds living in them . Parking can be better . Hard to share spots if you live in a one bedroom . Guest park...

Beardedtravelguyreviews

this apartment company has a company patrolling the parking lots amd putting boots to disable vehicles from moving for late registration or parking in no parking areas. the complex does not provide motorcycle parking, handicap parking and parking for...

Beautiful neighborhood and units. I Just wish it wasn’t pricey. I would’ve loved to stay here much longer. Nice area to live in, you pretty much have everything nearby. Neighbors and staff are friendly.

We are in our 2nd year and all we can say is: Great Experience, Excellent Management, Security and needless to say "Excellent Maintenance". The Manager and Assistant Manager are "Awesome".

Ruben

Beautiful neighborhood and units. I Just wish it wasn’t pricey. I would’ve loved to stay here much longer. Nice area to live in, you pretty much have everything nearby. Neighbors and staff are friendly.

Luis

We are in our 2nd year and all we can say is: Great Experience, Excellent Management, Security and needless to say "Excellent Maintenance". The Manager and Assistant Manager are "Awesome".

Sneaky1012

My name is Aura Rosero, and I’ve been a resident of Polo Lakes for 13 years, and the only things I have to say about this place are positive things. Every time I’ve had an emergency it has been solved in a timely manner, and all the employees are...

D B (Mindhunter)

Great place to live. Very well kept. Bonnie and her staff are super nice people and quick to respond on whatever is needed. Bonnie is The Best!

Holly Laundrie

I’m normally not one to leave a review however, here it goes. I really have had great luck when it comes to living here. After being here for 4 years I can safely say maintenance requests get met on a timely basis, the personnel is friendly, and I ...

You’d think polo lakes being in the heart of Wellington would be an amazing place to live. Wrong. From the managements response, their portal not working correctly, the utilities in the buildings breaking & the nightmare parking living here was a n...

Love our home here! Always clean and very friendly community. Going on our second year here so we are happy renters. The staff is always great to work and kind.

Max

Love our home here! Always clean and very friendly community. Going on our second year here so we are happy renters. The staff is always great to work and kind.

Anonymous

My family and I have lived here for over a year , just resigned another 14 months! We are very happy here and love utilistizing the pool and gym! All the maintence guys are so nice and help us with any needs! We love living here at Polo Lakes :)

Anonymous

The maintenance guys are wonderful and always takes care of my service requests. They do a good job. Bonnie and the other ladies in the office are wonderful too. I've lived here 6 years and would not live anywhere else.

Sydney Wiggins

Review for Polo Lakes Apartment Complex ⭐☆☆☆☆ I wish I could give Polo Lakes a better rating, but my experience has been incredibly frustrating. First and foremost, the management is nearly impossible to get a hold of when you need assistan...

The Rice

You’d think polo lakes being in the heart of Wellington would be an amazing place to live. Wrong. From the managements response, their portal not working correctly, the utilities in the buildings breaking & the nightmare parking living here was a n...

Samuel

Everything seems good so far, a few minor issues here and there but nothing out of control that i would consider an issue. The apartment is big and spacious like advertised

mgqxqsv2by@privaterelay.appleid.com

I’ve been Polo lakes resident for the past 6 years, I am very happy at this community, not only for the great management staff that is there for us when we need them, it’s also for our daughters growing in such a great community with th...

Javier Quevedo

Thank you polo lakes for the last 6 years of Good living in this community, I don’t know how many more , hopefully many more 😊

The bottles of wine that were left in my new apartment was a welcoming touch. It conveys the impression that I am valued as a tenant. The condition of the apartment was spotless!! In addition I received an offer for a free cleaning from a local clean...

Donna

The bottles of wine that were left in my new apartment was a welcoming touch. It conveys the impression that I am valued as a tenant. The condition of the apartment was spotless!! In addition I received an offer for a free cleaning from a local clean...

I love the resident appreciation days. It gives us an opportunity to meet our neighbors and have fun! i also love how quickly maintenance responds to requests! Thanks all!

Kristy

I love the resident appreciation days. It gives us an opportunity to meet our neighbors and have fun! i also love how quickly maintenance responds to requests! Thanks all!

Charlton Resurreccion

Great staff & community

Pitin El Comp

Camp Bozzuto at Polo lakes is an awesome event. Thank you to the wonderful staff!

jasmine bryan

Has been the worst experience. Nothing is ready on time then they had the nerve to tell me move time It is not until 2 PM in the afternoon. Ridiculous I have never heard of a move in timeframe or your move-in to be scheduled at a particular time. The...

James Charles

I really appreciate the maintenance guys. For example, our garage got flooded by an exploded hot water heater on a Saturday. The on call maintenance man, Richard, showed up quickly…found the problem (a neighbor’s hot water heater), got plumbers t...

Great overall! I really love living in polo lakes. My overall experience has been fantastic, I really love how friendly everyone in the community is.

Billy Lemaine

The crew here at Polo Lakes does a awesome job with keeping the community nice and clean, you couldn't ask for anything better than being able to come home to a nice clean home to hang your hat. I appreciate all that you guys do for our community.

Brandon

Great overall! I really love living in polo lakes. My overall experience has been fantastic, I really love how friendly everyone in the community is.

Billy

The crew here at Polo Lakes does a awesome job with keeping the community nice and clean, you couldn't ask for anything better than being able to come home to a nice clean home to hang your hat. I appreciate all that you guys do for our community.

Love living in Polo Lakes. Rent is reasonable in comparison to other places. Staff is very accommodating when service is needed. Amenities are very useful as well.

Peter

Love living in Polo Lakes. Rent is reasonable in comparison to other places. Staff is very accommodating when service is needed. Amenities are very useful as well.

Polo Lakes' Management it is the best, knowledgeable, professional and efficient Team!! Maintenance and Security is very efficient excellent!!

Luis

Polo Lakes' Management it is the best, knowledgeable, professional and efficient Team!! Maintenance and Security is very efficient excellent!!

David Calanche

Excellent work, I am very grateful to Carlos for having satisfactorily carried out all the required repairs

Apartment is very up to date and spacious for a good price. Love the outside screened in balcony area and the washer and dryer in unit. Guest parking is not very available though.

Raegan

Apartment is very up to date and spacious for a good price. Love the outside screened in balcony area and the washer and dryer in unit. Guest parking is not very available though.

Trudy W

Very nice complex! Love Ms. Charolette & Bonnie❤️

Marisol Jolie

EARTH DAY Appreciation at Polo Lakes 🫶🏽! We were gifted scrumptious cupcakes in an adorable take home pot that we can use to plant the succulent plants they gave us! Thank you Polo Lakes 💚🪴

Nichole Lambert

After searching for the best residential community for my family and I Polo Lakes was the community that stood out most for what I wanted. From the first day I met Ms.Charlotte in the office she has been nothing less than kind, helpful and understand...

The perfect place, I love my apartment, I love the view of the lake, the bathroom, the kitchen. The girls at the leasing office are very friendly

Geancarlo

The perfect place, I love my apartment, I love the view of the lake, the bathroom, the kitchen. The girls at the leasing office are very friendly

Very nice neighborhood with very attentive staff! There are also very nice views. Living so close to a lot of shopping centers isn’t too bad either!

Muy buena residencia excelente ubicación tranquila segura buena distribución de sus área bella piscina y área de recreación buen gimnasio etc

Haley

Very nice neighborhood with very attentive staff! There are also very nice views. Living so close to a lot of shopping centers isn’t too bad either!

Robert

Muy buena residencia excelente ubicación tranquila segura buena distribución de sus área bella piscina y área de recreación buen gimnasio etc

I love my apartment it has everything I need and lots of space. The staff is great to work with and Maintenance team always gets the job done! It’s also quiet and clean!

Max

I love my apartment it has everything I need and lots of space. The staff is great to work with and Maintenance team always gets the job done! It’s also quiet and clean!

Anonymous

The office staff is easy to get a hold of and very helpful, the maintenance crew is punctual and respectful of your property, and the apartments and common areas are well taken care of. Parking and trash rules are enforced, and the neighbors are kind...

Grant Patterson

The office staff is easy to get a hold of and very helpful, the maintenance crew is punctual and respectful of your property, and the apartments and common areas are well taken care of. Parking and trash rules are enforced, and the neighbors are kind...

People great, kitchen light did nit work. Have to wait for repair. Place.was very clean upon walking in.and in great condition. They helped me through every step of the process.

Lia_M

I recently had the pleasure of working with Kevin Cardona the maintenance guy, and I must say that he exceeded all my expectations. From the moment I reached out for assistance, he was prompt, professional, very friendly too and highly skilled. Not o...

Sandra Rodriguez

Es un lugar muy hermoso , los trabajadores de nentenimiento son excelentes personas ,, a nuestra familia nos han ayudado mucho , El conjunto tiene un excelente mantenimiento limpio , lo único que no puedo comunicarme por mi idioma ,, son equitativos...

Lia Marte

I recently had the pleasure of working with Kevin Cardona the maintenance guy, and I must say that he exceeded all my expectations. From the moment I reached out for assistance, he was prompt, professional, very friendly too and highly skilled. Not o...

Oriana Benet

The maintenance guys are wonderful. They are really the people that are helping you at all times. Kevin and Ricardo are excellent and have helped us many times when we have needed immediate assistance.

Kenneth

People great, kitchen light did nit work. Have to wait for repair. Place.was very clean upon walking in.and in great condition. They helped me through every step of the process.

I like living here so far. Lots of kids for my daughter to play with. We love taking walks around and everyone is nice. The community is pretty quiet too. My only issue is the parking. We have a driveway and people park along the street making it har...

Quianna

I like living here so far. Lots of kids for my daughter to play with. We love taking walks around and everyone is nice. The community is pretty quiet too. My only issue is the parking. We have a driveway and people park along the street making it har...

AJ Hernandez

I have been living in Polo Lakes for 7 years now and have had excellent housing experience, this includes the excellent service that Charlotte Bridgewater has always provided us from the first moment we met, she offers exceptional customer service an...

I have been nothing but pleased with the service that I have received from the Polo Lakes management team. Upon move-in there were a few issues, but they were immediately addressed. This is a wonderful community.

Paula

I have been nothing but pleased with the service that I have received from the Polo Lakes management team. Upon move-in there were a few issues, but they were immediately addressed. This is a wonderful community.

Martin

Here are the problems that we incurred on our move-in. The sliders in the living room did not work and had to be fixed. There was no hot water and the refrigerator water function was not working. We're still in the process of completing the move if I...

It is quiet here and the ducks are nice I haven't been here long. When i moved in it was kind of a landlord special and i was told incorrect information but the office resolves things quickly

Christina

It is quiet here and the ducks are nice I haven't been here long. When i moved in it was kind of a landlord special and i was told incorrect information but the office resolves things quickly

We enjoy living in Polo Lakes, it’s been almost 2 years and are enjoying our time here. The grounds are very pretty and our unit is spacious.

Deanna Levy

Polo Lakes, in Wellington FL, is a wonderful property. The staff is extremely friendly and professional. As a vendor with Ferguson Facilities I have the opportunity to interact with them several times a month. They always treat me with respect and ki...

Kimberly

We enjoy living in Polo Lakes, it’s been almost 2 years and are enjoying our time here. The grounds are very pretty and our unit is spacious.

Kevin Brand

It's a magical and cozy place

So far so good, I am enjoying Polo Lakes Luxury Townhouses. The people here are very friendly and helpful. The office staff (Charlotte) is amazing. She really cares about the residents and does all she can to help you have a smooth move-in.

Dariel

So far so good, I am enjoying Polo Lakes Luxury Townhouses. The people here are very friendly and helpful. The office staff (Charlotte) is amazing. She really cares about the residents and does all she can to help you have a smooth move-in.

The place is a very nice place to live. You are near a lot of really good restaurants, stores and very good schools. The maintenance process is a pretty difficult and they don’t always fix what is broken. Are sliding door never was fixed and other ...

Codi

The place is a very nice place to live. You are near a lot of really good restaurants, stores and very good schools. The maintenance process is a pretty difficult and they don’t always fix what is broken. Are sliding door never was fixed and other ...

The Vegan G

I have had the pleasure of calling Polo Lake Apartments my home for the past five years, and I can confidently say that it has been an incredible experience. From the moment I first stepped into the lease office, I was warmly welcomed by Bonnie and C...

KADESHA DA BRAT

Polo lakes has been an amazing community, from all the new changes to the property, the amenities and especially the staff!! Charlotte the assistant property manager has been such a great help since staying here. She is fast, diligent, and kind. Any ...

Luis

Excellent maintenance and management Safe and clean community. Neighbors are very well selected. Pet area excellent and clean. This our experience .

xfchbygvv5@privaterelay.appleid.com

Bonnie and Charlotte are always going above and beyond for the residents. This is the best apartment complex I’ve ever lived in. The maintenance crew Richie, Jack, Mel, Kevin and Carlos are always professional and knowledgeable when it comes t...

Stacy Washington

Thank you management for designing and creating our new social deck and the events they have for the neighborhood to connect.

Alyssa Ramos

Awesome event at Polo Lakes!!

Nathan Smouse

I was resident here for four years and this is the best place that I have ever rented. Whether you’re new to the area or I’ve lived in the Royal Palm/Wellington area for several years this place will make you feel like home. Very conveniently loc...

Kelin Rosales

Amazing community. Staff is wondering, love the way they care for their residents. They have events and give away food for their residents.

Marguerite Thompson

Amazing community & staff!

Christine Memoly Diaz

Amazing community, beautiful property and great staff!

Billy

The crew here at Polo Lakes does a awesome job with keeping the community nice and clean, you couldn't ask for anything better than being able to come home to a nice clean home to hang your hat. I appreciate all that you guys do for our community.

Terry Wise

Good morning, I just wanted to update this review. Once again had a quick response to a Maintenance request that was completed quickly, and property concern which was promptly addressed! Outstanding Management, community is well kept. Maintenance is ...

Hyderia Christon

Absolutely best place to live. Office Manager Charlotte is one of a kind So professional and sweet.

Kristy

I love the neighborhood, it's ammenities, and my neighbors! The only thing I would change would be the parking situation. I would also love if speed bumps would be added as there are many people that drive way too fast in and out of the neighborhood....

Bruce A

We have lived here since 2020 and Jack Brown has been here from day one, and always takes care of us and is always courteous and even comes on Sundays! He just came and fixed our washer and got us someone to fix the tiles in our dining area.

I love it here my place is perfect! Staff is great and maintenance team is great as well. Neighborhood is very clean as well. I love having a garage for extra storage, and my view of the lake is beautiful.

Max

I love it here my place is perfect! Staff is great and maintenance team is great as well. Neighborhood is very clean as well. I love having a garage for extra storage, and my view of the lake is beautiful.

Cindy Nadelbach

Worst place, unit had water leaks all the time, maintenance barely comes, management awful.for the money, theres better places in wellington! Stay away!! And the cockroaches swarm all day and all night.. in all pantries and kitchen.. even when exterm...

Polo lakes is a wonderful place with a nice lake view, excellent location close to Wellington mall and a lot of restaurants , stores and pharmacy’s. I love this place !

Panos

Just a short note to thank management and maintenance for their prompt response to an apartment issue . Their concern and overall positive attitude to these issues is very rewarding and comforting to know that they truly care about their tenants and ...

Sebastian

Polo lakes is a wonderful place with a nice lake view, excellent location close to Wellington mall and a lot of restaurants , stores and pharmacy’s. I love this place !

Quianna

Just moved in yesterday but so far So good. Moving in was a bit unorganized but the assistant manager fixed things as best as she could and we are grateful for that. We will see how things go living here… will update

Excelente atención , siempre atentos a las necesidades de las personas, le solucionan los pequeños detalles de una forma rápido y eficaz , muy limpia la comunidad

Wilinton

Excelente atención , siempre atentos a las necesidades de las personas, le solucionan los pequeños detalles de una forma rápido y eficaz , muy limpia la comunidad

Amra

Unfortunately I have roaches everywhere in the kitchen, and bathroom, and I am terrified. Also the kitchen wasn’t cleaned, the inside cabinets were dirty and the entire floor has not been sweeped or mopped at all. I had to do it myself

excelent community , relax, access, nice, secure, confortably, silent, no problems, close to restaurants and mall, I like the sector where it is located

Great clean community with a great presentation and amenities. Apartments and townhouses are very spacious. Neighborhoods are friendly and welcoming.

Scott

Do not rent from Bozzuto managed properties! Full of corporate scams and they could care less about your happiness, only your money. Don’t get sucked into it.

Ghensin

excelent community , relax, access, nice, secure, confortably, silent, no problems, close to restaurants and mall, I like the sector where it is located

Preston

Great clean community with a great presentation and amenities. Apartments and townhouses are very spacious. Neighborhoods are friendly and welcoming.

Weiju

Dog poops everywhere, even near the poop bag dispenser. Neighbors leave garbage outside their door. People are very inconsiderate. Do the management care? Obviously not.

Gregorna

Had the most amazing move in experience. Had several offers to move in, Chose Polo Lakes due to my experience with Ms Charlotte Bridgewater, she is simply amazing. She went out of way in assisting me secure a place. Very grateful for her.

Anonymous

The staff are lazy, incompetent and uncaring. There is open drug use, loud parties and small units occupied by double digit groups of shady people. It has really gone downhill the past few years and is only getting worse. Do not move here under any c...

Dr F C Deliu

Terrible place to live. The staff are lazy, incompetent and uncaring. There is open drug use, loud parties and small units occupied by double digit groups of shady people. It has really gone downhill the past few years and is only getting worse. Do n...

Michelle Zwerin

Lived here for 3 years and had trouble from day one with roof leaks, broken fixtures, etc. Amenities are old, units are worn. In three years, the pool was closed for repairs at least half a dozen times, and disgusting when it wasn’t due to misuse b...

Great and professional manager. The community is very well managed, it is safe and clean. The management office is always open and personnel are always ready to help.

Luis

Great and professional manager. The community is very well managed, it is safe and clean. The management office is always open and personnel are always ready to help.

Anonymous

We have a several corporate leases with Polo Lakes and have partnered with their community for many years. The staff are wonderful, friendly, and responsive. The apartments are spacious and well-maintained. Our staff members love residing at this com...

Moved in a month ago and I have to say I’m very pleased with the complex and our neighbors! Everyone we’ve met have been super welcoming and friendly! My kids love it here as well- they esp. love the playground and the ducks by the lake! So far s...

Allison

Moved in a month ago and I have to say I’m very pleased with the complex and our neighbors! Everyone we’ve met have been super welcoming and friendly! My kids love it here as well- they esp. love the playground and the ducks by the lake! So far s...

Billy

Light has been out over garage and door since we have been here. Community is well kept and landscapers do a decent job. Community is very clean.

Devin Scheller

I lived here for 3.5 years and while the apartment is quite nice, the overall experience was not. The apartments themselves are nice. The units have nice fixtures, very modern. I had a really challenging time getting help from staff. When the mainten...

Polo Lakes is a great complex. I enjoy living here. It is safe with many amenities. The grounds are clean, and the staff is attentive and responsive.

So far everything has been great with the place! Love how clean the community is, how awesome the pool and gym are. As well my Amazon packages are secure in their lockers near the club house!

Shelly

Polo Lakes is a great complex. I enjoy living here. It is safe with many amenities. The grounds are clean, and the staff is attentive and responsive.

Max

So far everything has been great with the place! Love how clean the community is, how awesome the pool and gym are. As well my Amazon packages are secure in their lockers near the club house!

Majd

The best customer service Abe the experience with management was smooth clean environment easy process with paper work I’ll recommend it for friends

Kimberly

We have been here for a little over a year and it has been a nice experience. The price is a bit steep for what you get. Everyone is very friendly and the pool area is beautiful.

Chasidy Burgess

Polo Lakes is a gorgeous community! Very well kept and beautiful. The community is amazing with the convenience of all your needs nearby including Wellington Mall. From the very beginning, the process has been so seamless and welcoming. I have to giv...

Greg Cammerata

We stayed at Polo Lakes apartments for several years as a second home during the winter months. We were very happy with the upkeep of the property during that time, and the staff (in particular Charlotte) went out their way to be helpful and kind. I ...

Karina

I like my resident a lot. Management is great and is a pleasure living at Polo lake community. Last Saturday we had cider with donuts and it was very delicious 🤤

Sandra Martínez

Lindo tranquilo limpio y seguro atentos y cumplidos

It’s a great community, always clean. Very proud to live. The community are always clean and in great conditions, the greenery it’s always well kept all through the community. The only problem I’m having with living here is the parking situatio...

Bonito y tranquilo un lugar seguro para vivir siempre amables los de mantenimiento una experiencia única para vivir solo puedo desir que da paz el lugar

Dulce

It’s a great community, always clean. Very proud to live. The community are always clean and in great conditions, the greenery it’s always well kept all through the community. The only problem I’m having with living here is the parking situatio...

Sandra

Bonito y tranquilo un lugar seguro para vivir siempre amables los de mantenimiento una experiencia única para vivir solo puedo desir que da paz el lugar

Bob M

Beautifully maintained complex, nice updated apartments Stephanie was very professional 👏

Very pleasant and beautiful comunity to leave, the view from the apartment is thousand dollars view m, very clean and refresh neighborhood you walk and feeling like you at the resort .

Mayelin

Very pleasant and beautiful comunity to leave, the view from the apartment is thousand dollars view m, very clean and refresh neighborhood you walk and feeling like you at the resort .

Kaori

We love Polo Lakes! Staff and maintenance guys are are very nice! Good neighbors. We like new chairs at the pool!! I use gym but the bike needs be upgraded. My children use playgrounds a lot. They hope it needs to be upgraded also.

I love my community, it’s amazing staying at Polo Lake . The staff are awesome and very attentive to the needs of tenants. If you have a request the staff will do everything in their power to get it done.

Danielle

I feel like the neighborhood is dirty- people don't clean up after their dogs and the trash bins are in the sheet for days. A bit disappointed with the neighborhood.

Anthony

I love my community, it’s amazing staying at Polo Lake . The staff are awesome and very attentive to the needs of tenants. If you have a request the staff will do everything in their power to get it done.

We just moved in, and we love our new home! The Place is super clean, and the neighborhood is as well. We can't wait to go to the pool after getting everything settled in!

Max

We just moved in, and we love our new home! The Place is super clean, and the neighborhood is as well. We can't wait to go to the pool after getting everything settled in!

Experience so far has been wonderful. Charlotte as been more than wonderful to us. From the moment we walked in till the day we actually moved in. So far I am happy and no complaints.

Christy Phipps

I just wanted to take the time out to thank. Miss Charlotte for making my move very easy and comfortable and be in very communicative. I look forward to many more years at polo lakes with your staff.

Arlene

Experience so far has been wonderful. Charlotte as been more than wonderful to us. From the moment we walked in till the day we actually moved in. So far I am happy and no complaints.

Haley Lombardo

Bonnie & her team have been amazing! our move in process was so smooth & we couldn’t be happier at our new home! The community is so well kept & our unit was very clean for us to move in!

Diego

Good place, except they take for ever to take care of the problems, been waiting for a long time to get a few things fix, other then that I like it. Nice club house, pool, gym, dog park,

Cali

I love how clean and amazing the neighborhood is. The community is great and I love how close to everything is. The pool and amenities are very clean and nice.

No complains so far. Everything is good, everyone is friendly, whenever something breaks it gets fixed really soon. I really enjoy the public amenities too, such a great neighbourhood .

Mia

No complains so far. Everything is good, everyone is friendly, whenever something breaks it gets fixed really soon. I really enjoy the public amenities too, such a great neighbourhood .

Weiju

Rent increased way too much over two years. Even it’s in a great neighborhood. We don’t see the value anymore. Many neighbors are leaving. :(

Esterina

So far I’ve had a good experience, just some maintenance issues but they have been resolved. My only concern are big dogs, they must be on a leash all the time. The other day one or two ran away and they went straight to my neighbor to atta k her. ...

Osvaldo Martin

Parking is a nightmare

Verified Resident

Beautiful neighborhood but there’s absolutely zero parking. There’s not enough guest spots. I come from an Italian family where my mother comes over on the weekends just checking on your kid and grandkids and she has so walk sometimes almost half...

Chris B

Property is quiet and peaceful, neighbors are friendly and quiet also. Maintenance is very knowledgeable and are very efficient. I feel very comfortable here I've only been here a month but so far so good and I hope it stays that way

Anonymous

Charlotte Bridgewater has been present the entire 6 years I have lived here. She is the kindest and most genuine person. She has always helped me with any concerns I’ve had and she should be recognized for her incredible customer service skill...

This is by far one the best properties I’ve lived at. Clean units, great social areas, friendly and helpful staff that go above and beyond to make sure the residents are happy. Wouldn’t see myself living anywhere else!

Al Spinelli

Very beautiful, well maintained complex

Efren Escobar

Great amenities and overall a great place to live. Very peaceful neighborhood, happy that I was able to find this place to live 🙏🏽

PAYROLL PE

They have a great management team. very clean and they are very resourceful. They keep the property clean the residence look very happy.

Albert

Amazing experience here at polo lakes. Always caring and willing to assist when needed. From my family to the Bozzuto Corporation, special thanks and gratitude to Bonnie Adderley Property Manager, Polo Lakes. Calero Family

Safety becoming a big concern in last 1,5 years, the environment is dirty, you can’t even walk on the grass it is filled with dog poop, rent increase above the market rate each year!

Very well and efficiently managed community. Very safe, quiet and clean place to live. The facilities and maintenance services are efficient and respond fast.

Sakir

Safety becoming a big concern in last 1,5 years, the environment is dirty, you can’t even walk on the grass it is filled with dog poop, rent increase above the market rate each year!

Luis

Very well and efficiently managed community. Very safe, quiet and clean place to live. The facilities and maintenance services are efficient and respond fast.

Philopater Arands

Polo Lakes is a great community and the people are working in the office are really helpful and so nice even the people who come to fix some things in the house are really helpful, professional and so kind to us especially: Carlos and Jack two profes...

I absolutely love living in my apartment, I love the neighborhood, I love the area so quiet and out the way! I just feel like we need cameras around the buildings that’s the only thing missing.

Jayquayla

I absolutely love living in my apartment, I love the neighborhood, I love the area so quiet and out the way! I just feel like we need cameras around the buildings that’s the only thing missing.

Ramell Gaston

Day 5 of living here and I would like to praise Bonnie and her team (especially Richard) for going above and beyond to ensure whatever I needed was taken care of due to the circumstances of the apartment I just moved into. Even though there was a ple...

Mackenzie Brown

Love this place and love living here. Maintaince is always on top of everything. Love walking around lake with my kids. Jack is always very helpful with fixing anything in the apartment and the ladys in the office are always so friendly. Love the poo...

Luis Feliu de Mora

Excellent Manager and Team. Friendly and helpful

Jason

Been here for 4 years. Had its up and downs , but overall a great place to live. I just wish the parking situation would be better, pool . The lighting by the front can be updated/fixed also

I toured several properties the past couple weeks… and Polo Lakes by far exceeded all expectations. Bonnie was not only knowledgeable with all my questions, but truly made me feel like this was where I wanted to be. Property was very clean and well...

I Love living here! Nice people, perfect location, well kept, etc. I must say, though, that it would be better if there were more parking spots.

Georgia

I Love living here! Nice people, perfect location, well kept, etc. I must say, though, that it would be better if there were more parking spots.

Tania was excellently all the time, the apartment is great we love the desicion we take very happy to choose this place as home tania was excelente

So far so good, we enjoy the community and everyone has been helpful. After a few months I’ll give another update but as of now it’s everything I could ask for

Anonymous

Not only is Polo Lakes a beautiful community, the staff is very friendly & extremely helpful! The location is perfect & near to many choices for dining, shopping & entertainment. We Love living at Polo Lakes!!

Danielle Codispoti ortiz

Recently viewed Polo Lakes with Charlotte and I normally do not take the time to do surveys unless I am disappointed, but this lovely lady deserves recognition. I am in the market for a 2 bedroom unit and Charlotte made my mind up to stop looking and...

Mayelin

Tania was excellently all the time, the apartment is great we love the desicion we take very happy to choose this place as home tania was excelente

London

So far so good, we enjoy the community and everyone has been helpful. After a few months I’ll give another update but as of now it’s everything I could ask for

Bobby Aukhojee

Just a nice and peaceful ✌️ place to live quite and cosy

Wendy Ludwigson

I would like everyone to know this is the place to be. Thank you Bonnie and Charlotte for keeping Polo lakes a great place to live

The staff has always been wonderful to our entire family, especially embracing our kids, who absolutely adore the front ladies! As in any neighborhood there is the good and not so great. Generally speaking the down sides living in an apartment includ...

Frederick

The staff has always been wonderful to our entire family, especially embracing our kids, who absolutely adore the front ladies! As in any neighborhood there is the good and not so great. Generally speaking the down sides living in an apartment includ...

Since I moved with my family 3 years ago to this community we have had the best of experiences, good schools and everything is quite close. management and its employees are always in the best disposition to solve everything

David

Since I moved with my family 3 years ago to this community we have had the best of experiences, good schools and everything is quite close. management and its employees are always in the best disposition to solve everything

Wendy

I have lived here for now 3 years. Every year I’ve lived here they improve. A huge shoutout to Rich for fixing the guest bedroom. Thanks to Bonnie and Charlotte for all your help and understanding. Keeping up this community as good as you do❤️

Beautiful place to live in a very convenient neighborhood, but rent went sky high since we moved in just about 2 years. Can’t afford the next lease renew.

Weiju

Beautiful place to live in a very convenient neighborhood, but rent went sky high since we moved in just about 2 years. Can’t afford the next lease renew.

My family and I are pleased with living here. Sometimes people hang out by the pool at night and I can’t sleep. It can be rather noise. But for the most part good neighborhood.

Giezi

My family and I are pleased with living here. Sometimes people hang out by the pool at night and I can’t sleep. It can be rather noise. But for the most part good neighborhood.

Giovanni

So far so good, but again I would really appreciated if we had a more controlled access point to the property. Overall good, but sometimes smell like Marijuana outside and pool at night is open, when it should be closed.

Love it here. The staff works very hard to keep the place clean. The staff also works very hard to maintain and make everything look nice. Residents are very nice and social.

Cali

Love it here. The staff works very hard to keep the place clean. The staff also works very hard to maintain and make everything look nice. Residents are very nice and social.

luis Musso

Beautiful place

Erika

Maintenance is responsive and helpful. It would be great if the office were open on Sundays. There also needs to be more parking for guests.

Anonymous

Put in many maintenance request no one ever showed up.A/C such a small unit for a three floor apartment we ended up paying over 200 a month and still sweating.Dead bolt lock never fixed.Want to raise your rent 300 after 1 year and was late on notific...

Tetiana

The people who work here are great! Very responsive and helpful. So far we had a great experience, even though it was bumpy at the beginning. Happy to live here.

Donna

When my husband and I were looking for a new community and home to relocate to, we stopped in Polo Lakes and met Dania Williams. She met us with a huge smile, was so friendly, kind, professional and made us feel so comfortable while touring the prope...

Alexa

Great location and well kept! Office staff is very friendly. Apartments are nice and neighborhood does not get too loud. Amenities are good too.

I am very happy to live at the Polo Lakes . The community looks cleaner than last year and management is very good . I like my neighbors and it is safe to live here

Danielle

I like my home, but the parking and noise in the community can be a challenge. Work requests are handled promptly. It has a nice sized gym and a beautiful pool.

Karina

I am very happy to live at the Polo Lakes . The community looks cleaner than last year and management is very good . I like my neighbors and it is safe to live here

Rebecca_Castle

Jack from maintenance was very helpful at fixing our clogged toilet in a timely manner. Very appreciative of him and the office staff. Bonnie and Charlotte in the office are complete gems and are a wealth of knowledge. Thank you for all that you guys...

I have been a resident for long time and I love it !!! The staff was very helpful specifically maintenance.Love the view from may balcony. Location is on point, the community is quiet and friendly.

Anonymous

I want to give a big shout out to Richard and Jack. I had a few work orders and these guys completed them quickly and professionally.. it’s nice to know that when something comes up that these guys will be there in a jiffy. Well done fellas Po...

Jay Mc

I want to give a big thank you to Richard and Jack. These guys on the maintenance department always do a great job. They were quick, they respected my home and they did great work.

Martha

Bugs everywhere. We spend most of our time in this "luxury" apartment complex, killing roaches and water bugs. To make matters worse, I'm convinced they've stopped spraying the green areas. We have a dog that has NEVER had fleas, and suddenly we can'...

Ashley Buccieri

I’m so grateful for the quick responses I get from the maintenance and management team here. Jack and Richard are professional, friendly and get the job done quickly for us every time. I know I can count on them!

I have to say I'm glad the neighborhood is back To normal as far as parking. It might be a little bit More inconvenient to find parking now, But it's much better than the safety issues all overparking and people not obeying the no parking zones was c...

Valeria

I have been here for 3 years. We have had little concerns however the office staff has been able to work with us. It is a very quiet and friendly neighborhood. There are so many shopping stores and great restaurants around. Overall my husband and I h...

Valeria Anchelowitz

I have been a resident here for 3 years going on 4. I absolutely enjoy living here. It is calm and quiet and there are so many shopping stores and restaurants near by. The office has been great to us. They have been very understanding of the few conc...

Verified Resident

Excellent place to live. Property staff is exceptional and always go above and beyond. We have lived here for over 5 years and have had no complaints.

Anonymous

I love this property. Excellent staff members( especially Ms. Charlotte), beautiful amenities. Location is perfect. Maintence crew keeps apartment very clean and well kept. Pool is clean. Lake and grounds are well maintained. I love living here, been...

We absolutely love living at Polo Lakes. We have been here for well over four years and have enjoyed every moment. Bonnie has been such a great manager and accommodates residents professionally and personally. The staff is extremely timely with work ...

Polo Lakes has been such an amazing home to us for the last four years! We have been here for four years and have not had a single complaint. Besides the beautiful surroundings, the staff is extremely helpful and professional. Bonnie has been an exce...

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Natalia Warwar

Really happy with my move from start to finish. We just absolutely love it here!

Lisa

Dania has been very helpful while touring the place. Grounds and apartment are very modern and well-kept.

Lisa

Very modern living space. Maintenance always comes quickly and all of the staff are very friendly. This is my first time renting and I feel safe in this neighborhood. I am very happy living here.

Jayquayla Harpham

I love this place. The staff are wonderful and helpful.

Mymoon

Good place to live in. Calm environment. Good neighbors. Love the pool. Only down is rent is too high. It is not worth the amenities provided.

Liz Veney

Why is the heater off in the pool?

Selah

This is the most beautiful community in Wellington and the staff is so kind and responsive! Neighborhood is quiet and the people that live her are super kind.

Michael

Good management. Good service. Pleasant interactions with personnel. Good maintenance of outside and inside of units. Everything is kept clean.

Marc

So far it has been a good experience, quiet and any issue they are quick to fix. The management team worked with us to get us our apartment and it was greatly appreciated.

Weiju

All the stars for the maintenance guys. The lawn hasn't been take care of. We are not happy about the high percentage of rent increased. The neighbors left garbage outside of their door all the time. been told the office and yet nothing changed.

Austin

Nice apartments, good location with a lot of places nearby. Pool closure was bad, can allow for workout center to be opened 24/7 and should improve the parking situation.

kerri

overall have been here for a year & a half. everything was going amazing but have been a little upset with the $500 rent raise when we renewed since the management changed.

Elizabeth

As a Resident of Polo Lakes I am good here until I can transition to my new Home. Given the amount of rent I pay I would like to see more lights outside and safety features in the homes. Updated locks.

Ivy C

Beautiful rental apartments, but the management “Bozzuto” is the worst. They’ve increased our rent almost 50-% in two years. With the inflation who can afford this much increase. Staffs in the office just simply don’t care. The one star is fo...

Sarah

You've become quite the go-to person with our customers. You have no problem building rapport with everyone you come in contact work. This is a great customer service skill to possess. You're really good at obtaining first-hand customer information a...

Sakir

New management failed! They think they are very funny about pool is open , 5 min later pool is closed jokes!!! They don’t take residents complains seriously! Unfriendly office staff!

Rosenara

Absolutely loving Polo Lakes, especially liking the new management company, Bozzuto. They’ve made some great, necessary changes/upgrades to the complex premises including painting the building a newer modern color scheme, renovating the pool/lounge...

Paula

I give a 4 star because when I call the girls at the office is so rude , I think her name is banie. But all the other staff are friendly (all handyman).

Giovanni

Resident Experience has been great, I get answers in a timely manner, and the maintenance guys are great too! Gym, pool and dog walks are great and neighbors are quite and friendly!

Catherine

I'm ok at the moment but sometimes feel that Polo Lakes does not care about their residents. It may be getting a little better but still have a lot to go. I've heard stories of how residents are being treated especially from the front desk which I'm ...

/ Tan

Living here for 4 months and the experience has been great! Great leasing office staff!

Trudy

My experience has been good for the most part. There are a few things that can be improved within my unit and the community, but overall good!

Barbara

The men who delivered my new refrigerator never connected the water line and turned off the water under the sink. Thank God for my experience owning my own home in NYC. I immediately called Richard to report this and yes it all happened that way. Reg...

Julio

Quiet and comfortable, with respectful neighbors. In my experience, the maintenance team is very knowledgeable and punctual. Overall, great community near many restaurants and activities.

Darneshia

You guys are doing a great job. The property is beautiful and maintained on time. The staff is always nice and the location is perfect, next to almost everything. I love living here.

Alexa

Property is great! The community is well kept and maintenance responds to service requests quickly. My only complaint is the lack of access to the gym.

Linda

It's okay, office could respond better to complaints. I think when everything changed this year it created a lot of negative things for long term residents. My experience is fair.

Nathan

Loved here for almost four years and everything has been excellent. Area is clean, quiet and maintenance is always done in a quick and efficient manner.

Linda

Polo Lakes is a great location. The fees are the only problem.. we get a monthly $4.30 rent 'service' fee, a $.95 monthly auto payment fee, water, sewer and trash base charges are also high in comparison to other properties.

Holly

It's close to everything, apartments are spacious and nice. Parking is a problem and should be addressed with how high the rent is. Overall satisfied with the community.

Meagan

I wish parking was more available it’s hard to get in my driveway sometimes because of the cars parked in the fire lane on Ripley run…Although the neighborhood is nice,not really worth the rent.Also my neighbor never picks up after their dog and ...

Kenneth

Help is needed for the high prices of rentals. Nice neighborhood The grounds are kept well all year round. Closer to the mall and other shopping centers.

Deborah

Love living here, don’t know what else to say. Again don’t know what to say. Check out Polo Lakes, Wellington’s finest! Close to everything!

Erica

Overall a nice place. Has been undergoing upgrades to exterior buildings. Would be nice not to have to pay extra to use amenities like the pool though. Needs better parking and a car wash station

Jennifer

I have lived in the community for several years and I have no complaints. We absolutely just love it here and would recommend anybody to live in this community.

William

Rent price is steep..especially for the amenities that are offered..but the maintenance staff is excellent.People also park wherever they want

Chris Hernandez

What does it take to get someone from bozzuto to actually reply to you not the office. Polo lakes is horribly run no communication with anything. I have left multiple complaints and nothing. You claim to be number one in customer service which is a j...

Kimberly

Having to pay for a key fob is a huge con Communication can improve Not having access to all amenities is unacceptable Prices are increasing dramatically Maintenance is wonderful Grounds are beautiful Unit it spacious

Margery Catherine

Believe it or not I have lived here 14 years! Crazy - it's been a good place to call home. Great location, and it's been a great experience.

Ronneshia

I love the area we live in. It’s very peaceful and quiet. I just wish parking was better. Overall the experience living in Polo Lakes is great.

Elvira

It is a lovely place, very happy to be here close to my son and his family. Very different from Chicago and I welcome the change. So far my little Dora and I have enjoyed it very much.

Melissa

Convenient. Clean. Nice staff. Solid apartments. Appreciate the new painting and roofs. Could improve some of the routine preventative maintenance instead of residents having to report or request, like annual AC maintenance, pest control. Issues are ...

Martha

The location is great! However, the units are in serious need of a remodel. The materials used for the cabinets and bathrooms are not at the "luxury" level they claim in the community's name. Our tubs were painted before we moved in and they looked s...

Patrina Yvette

Polo Lakes is a good community to live in. The safety level is what makes it a place to call home! You never have to feel afraid, and the neighbors are great people.

Ryan

EVERYTHING is expensive these days... Everything. Something's you can't put a price on. I sincerely appreciate the staff here @polo lakes, specifically Charlotte and Bonnie. Anytime we've needed something they have always helped us out. Spot on custo...

Cruz

It's excellent, Resident. I feel comfortable, and my family feels too; we can walk in the morning every day, and I can see everything clean; the gym is excellent, and the pool is lovely.

Verified Resident

Neighbors are always characters but for the most part it’s pretty quiet. I do have issues with parking an how they’re only limited 1 spot pur unit… There’s never any guest spots and I have to walk blocks at a time at very late hours simply to...

Sabra

Still haven’t received a key fob to the gym/pool. I’ve almost been living here for a year. I feel like the rent shouldn’t have been raised anymore

Carla Klumb

Great so far. New to the neighborhood. Everyone seems very nice. The pool being shut down 3 times, during major Holidays. It was very disappointing. The residents should have been compensated for the inconvenience. Residents had made their plans for ...

Jewel

If I don’t put a positive review I get a message saying it’s spam. It sucks here. The rent isn’t worth it. Dog poo everywhere. Manager customer service is dog poo.

Nathalia

What I love the most about Polo Lakes is how safe I have felt with my kids for the past there years. I do have to say rent increase was a bit too much, but it's FL, eventhough it should not be like this. Overall, we enjoy living at Polo Lakes.

Julio Adrian Ramirez

Somewhere in the whole world 🌎 someone wants your happiness.

Amanda

Sadly no one in management cares or tells the truth. They have NO pride in their work ethics. The community is dirty, garbage cans always on the street. Dog poop Everywhere and street lights that don’t work.

Neyra E

I like my apartment so much, it's comfortable and my patio faces the pond. I can sit on my patio watch the fountain in the pond, neighbors walking and the animals that live in the pond. It's very soothing for someone that's sick and can't walk too mu...

Carla

Extremely happy with the apartment, maintenance men, all the workers that have been doing the work on the roofs and painting have done a fantastic job. I'm really glad I chose Polo lakes and for my home. Keep up the good work.

Idara

Living here has been great so far! We love how our apartment feels very private and the staff have been accommodating and willing to help every time we needed something.

Perla

Great place to live. Surrounded by everything you need., Mall, Restaurants, Supermarket and Hospital. Staff has always been super friendly and helpful. Neighborhood is clean and quiet.

Yashira

Been here for 2 years and so far so good nice clean good amenities good neighbors . Good maintanace as well .We had good experience with all staff.

Verified Resident

We have lived here for about 5 years. The staff has always been excellent and courteous. Charlotte and Bonnie are exceptional! Maintenance has always been on top of everything and our requests are always answered.

Sommer

The property at Polo Lakes has been under a lot of construction, has no parking, the pool is always shut down, and the property does not have enough parking to accommodate the number of residents. However, the staff is friendly and always willing to ...

James

Parking is bad most of all. My apartment got painted and they asked to move all of my plants and chairs inside to pressure wash and clean but it never happened the cooler months are upon but my screen hasn’t been fixed from painting going on 6 mont...

William

Love Polo Lakes and living here. Great management team and service is very timely when a problem come up in the apartment. Wish we could get rid of the ducks as they leave a mess on my patio.

Milagros

People who works there are nice, but a lot things, residents are not followed. Smoke, drugs, noice around 2am with dogs, parking spaces, be more strictly.

Carlos

This was a safe and peaceful condo to live in. From the remodeling of the roof and the external painting of the facades, peace has been lost and for more than a year, the parking spaces are in chaos, the Fire Zones are not respected, the residents pa...

Erin

I've only been here 2 months, but so far so good! I just wish everyone would pick up after their dogs. But so far people seem nice. It's a nice community.

Joy

I’ve lived at Polo Lakes Apartment since 2019 and it has been absolutely amazing. The staff have been very supportive and helpful in every way possible. It’s a pleasure to call Polo Lakes Apartments, “Home”.

Roberta

Very hard to live here. Rents continue to skyrocket. I just lost my roommate to massive heart attack so how my son and I will pay this rent will be more of a challenge to me. No one even acknowledged with a call or a note.

Christopher

Been here going on 4 years probably going to be here at least another year beyond that So far our experience has been pretty positive, Normal hiccups has an any community with upgrades and maintenance but nothing out of the ordinary. Covid matters di...

David

I have lived here with my family for three years and I can say that we have had a great time, With this new administration, the community has changed a lot.

Been a resident of this apartment for 2.5 years now. Just renewed recently. I absolutely love my apartment unit and the apartment grounds as a whole. I am in a good sized 1x1 w/ full-sized in-unit washer & dryer. No rodent/insect/pest issues within o...

Sara Pawelkoski

The complex is safe however had a few issues when I moved in. Trim on some of the doors were chewed and they simply painted over it. There was a huge rust stain behind my toilet. I had mold from sitting water and the office staff was unhelpful with i...

Victoria Louise

Great experience so far. I haven’t applied yet, but was impressed with Dania, my leasing agent, and Bonnie, the property manager. The floor plans are amazing and the property is well-kept. I hate moving so I’m very particular about where I choose...

Jewel Augustus

ALL the rims and tires were stolen and my car is sitting on blocks. For the $4500+ I pay in rent the least they could do is install cameras. The same thing happened to another person in the neighborhood. The amount you pay in fees is ridiculous.

Anonymous

Great family oriented community! Wonderful, very friendly and helpful staff! Excellent location! :).. You are very close to the mall, shopping centers, restaurants, parks, hospital, etc... You will certainly enjoy the weather and palm trees! :)

Juli A

Great family oriented community! Wonderful, very friendly and helpful staff! Excellent location! :)

Michelle Miller

While I really have had no "bad living" experiences living in Polo Lakes community in everything there is always room for improvements to make it an "excellent living experience", which as humans we will be inclined to share and recomend. I do really...

Ebony Francis

Leasing agent Tianna had a disgusting attitude over the phone. Which leaves a negative impression of deciding to lease here. Need more customer service skills, and professionalism.

Nathan Danus

I've lived in Polo lakes in three different units over the past 6 years. While no rental community is perfect, I can say that whether it was a 3/3 with a 2 car garage or a 2/2 with a 1-car garage, Polo lakes has always met my needs. The community is ...

Nicholas Starks

Where to begin? Work orders take AT LEAST two weeks to be done, they had black mold in the pool and denied it until they were shut down by health inspectors, and instead of using money to repair damages, update the tiny lackluster gym, give residents...

Kylie Ryann

Been here for years absolutely LOVE this place! Great community great management great feelings. The management goes above and beyond to make their residents feel like family. Charlotte is the most amazing person on-site! Great personality never quit...

Susan Novoa

Melissa leasing agent was very professional and knowledgeable.

I’ve lived at Polo Lakes Apartments when they first opened over 20 years ago. I moved away and I came back home because I had great experiences here. Even though it’s under new management…it still feels like home.

Excellent place to live.Management team is very friendly.The maintenance team does a great job and provides excellent service.

I have been living here for many years and have had no complaints at all. The community is always clean and when I need maintenance they come out immediately. Highly recommend Jenn Mazzo

I’ve been living here at Polo Lakes for a year and a half. The property is well kept, it’s safe and the office staff are really nice. I moved here from another country in the middle of the pandemic and the staff at the office was so helpful espec...

I have been a resident of Polo Lakes for several years. We have been happy living her overall. The staff has been mostly the same. Polo Lakes offers a great location and spacious apartments. I have never had any issues that have not been fixed, or pr...

Sharon Matti Fletcher

We've been at Polo Lakes for almost a year and love it! Beautiful homes and a good location make living here wonderful. The maintenance people are great, and the pool area is gorgeous. Living walking distance to a mall and restaurants is a bonus.

Bailey Castro

Polo lakes has been an amazing home for me and my dogs for the past 3 years. I love it here and all the amenities make it feel like living in paradise. I would recommend living here to anyone.

Going on almost 7 years of living at Polo Lakes and still loving it. From the office to the maintenance staff, it’s always a pleasure to deal with them. As we all know, rents are out of control but it’s everywhere. I would still recommend anyone ...

Suzette Jones

Good Afternoon. I would like to tell Mrs. Charlotte Bridgewater, thank you for always being helpful to me when I come in the office . Mrs. Bridgewater always have a smile on her face. Any problems with my apartment, she always ready to help solve the...

Michelle Griffin

My family and I have lived in Polo Lakes for the last 3 years and honestly love everything about it! It is a safe, family friendly and multicultural environment. They are also centrally located to any and everything you may want or need (i.e. food, m...

Maggie

Giving kudos to Jack in Maintenance. Quality work, friendly attitude. Professional all-around.

vincent picardi

Great location and home for our family. Bonnie is always very helpful and attentive when something is needed.

T. Tatum

Richard, Jack and Wilson have been great over the years when it comes to maintenance and I consider them friends.

After searching for the best residential community for my family and I Polo Lakes was the community that stood out most for what I wanted. From the first day I met Ms.Charlotte in the office she has been nothing less than kind, helpful and understand...

Polo Lakes has been one of the safest areas to live in since I have lived here……..

Rusty Vasilyev

I have lived at polo lakes for nearly 2 years now, absolutely love the place and the on site management team, Charlotte is the reason why I am giving it a full 5 stars..

David Payne

Richard and Jack were great and speedy! Good team! Fixed my leaking toilet!

Chris Decker

Just wanted to give a shout out to Richard we're getting the doorbell fixed promptly, they've always tried to do the best they can of getting stuff done in a timely manner

David Fletcher

Richard typically handles my service calls, and he is a true professional. There were a few times that I needed help and he went above beyond to ensure that my family and I were taken care of before he left. This gentlemen should become a supervisor ...

rhernandez3385@yahoo.com

Been here for many years. Definitely a great place to call home. Charlotte, Bonnie and the maintenance team are the best. So glad they stayed on. I’m looking forward to the great things that Bozzuto will be offering. Thank you for all you do.

Joseph Fernández

This is the worsts place to rent when you call to fix anything the girl speak with you with a nasty attitude her name is teena something like that, is horrible to pay and they don’t want to receive a call now because they want you do everything onl...

tblaizdouglas@yahoo.com

Great community , love living here, the upkeep of the property is great, the staff as well. Richard and Jack are awesome any time I have a maintenance issue I can count on them. Very nice community!!!

Anthony Spenceley

Bonnie Adderley is an amazing Property Manager. She understands and successfully meets the needs of the residents and in the almost 3 years I have lived at Polo Lakes Apartments, Bonnie has consistently handled my request with professionalism, care a...

Monica P

The office has been very friendly. We really like the maintenance crew. They are always friendly and once they finally get to the work order, it is done with a great attitude and they are so helpful. Thank you.

Jenna Dunn

This is my first time living in an apartment home complex. We've been here for a couple years and this has been a great experience. The neighbors are friendly and the amenities are nice. Especially the pool. The only thing is there's not a lot of gue...

Jeannette Dunn

Polo Lakes is a nice place to live. It was a little rough during the epidemic with getting maintenance work done but I'm sure many places ran into problems. There are many restaurants and shopping nearby within walking distance. The amenities are ver...

I would not recommend moving or living here Especially for the prices we are paying. There are fees to pay your rent no one in the office seems to care or follow up with anything takes weeks if not months to get any maintenance done

Alyse Bennett

DO NOT trust these reviews. In order to get a key fob for the pool & gym they make you leave a 5 star review. I have had leaks & mold in my apartment in the last few months. Overall the management & communication on maintenance requests has been less...

Dorothy Karp

As I begin my 9th year as a resident of Polo Lakes Apartments, I recognize my comfort and satisfaction in living here is the result of a caring and competent management and maintenance staff. With Bonnie Adderley at the helm, effort is visible in the...

Great move-in experience - extremely pleased with the quality of the apartment. Neighbors and staff are courteous. Love the trees and greenery, perfect for my dog. Overall, great place to live, 100% recommend.

Barreto Litcy

Great move-in experience - extremely pleased with the quality of the apartment. Neighbors and staff are courteous. Love the trees and greenery, perfect for my dog. Overall, great place to live, 100% recommend.

Ariel Wint

I love this community. It’s the perfect area for my family and I. We all feel safe and my neighbors are the best. Any time I need help or something fixed maintenance is always there to help.

Love the area. My apartment is more then adequate. The maintenance crew is excellent and the front office is wonderful

Anonymous

My move in experience has been very positive from beginning to move in. Charlotte was very professional and knowledgeable and explained the process so that I had no hiccups. I wish everything could be this easy. A nice online portal for residents hel...

Great place to live, with plenty to do and friendly residents.

Mark Eid

Dania Was very professional she is absolutely in the light she knew her product very assertive and a great character all around really enjoyed working with her

Love the location, floorplan, upgrades and management. Best apartment community in Wellington.

Polo lakes has been our home for more than a decade - we love it here.

srappydreamer

I just moved here from New Jersey. Beautiful property and resort style pool. My apartment is very convenient to the mall and town amenities. This location is perfect for my needs. Zofia K.

zofiakozak

I just moved here from New Jersey. The property is well maintained and has a resort style pool. My apartment is very convenient to the mall and town amenities. This location is prefect for my needs. Zofia K.

Shawn Burroughs

Ok, so I will start by saying this was the first time in my life that I move out of my home state (Maryland) and I could not have asked for a better helping staff in my life. Polo Lakes staff are the most helpful people I've ever met no matter who I ...

I have lived here a little over 3 years and love it. Office management and maintenance staff are wonderful.

Tara Cudjo

After touring many properties in the Wellington area, I have to say I had the best experience from start to finish at Polo Lakes. The staff was welcoming and answered all my questions with knowledgeable responses. Thank you Bonnie and Charlotte for t...

Huyen Phammam

$2000 for a 1 bedroom apartment is insane. Unless the toilets are made of gold I dont see how this is okay to charge people.

I'm, impressed regarding polo lakes community By how quite & clean this multi family community Is and by the way , the maintenance upkeep is a plus

Jay b

Lovely place , lovely people . Been living here for a year now and it’s been great .

Asad Sadiq

Clean, safe with a friendly staff.

Chasity

Living here has been a great experience mainly due to the front office and maintenance. They always handle issues on time and with such good customer service! I would reccommend this place to anyone!

Cseitler15

Since I have moved in , it has been a great experience. Centrally located by the mall and several different grocery shopping options. Community is quiet and pet friendly. Leasing office staff is friendly and helpful.

Great apartment complex. Charlotte is excellent. She was very helpful with my move from another state. I highly recommend Polo Lakes.

Mymoon Antony

Great place! Love the facilities.