Ratings & Reviews

C D

False price advertising online. Units listed lower than actual price. The ridiculous air head this morning said “it must have been a soft ware error” before proudly boasting about a change in management. I live right down the road from this place...

Lorne Sadler

We moved here after living downtown Sarasota. We were iffy about moving from downtown to the suburbs, but where this property is located is actually on a nature conservatory. In the morning while sipping on my coffee and standing on the balcony, big ...

Katie Pelletier

4 stars because there is always room for improvement. We have officially lived here a year and resigned for 15 months. We have a 3 bedroom ground floor unit with a garage and driveway. the apartments are nice. No one really bothers us for anything ot...

Maryanne R

I couldn’t wait to leave this apartment. It is poorly managed, many extra hidden costs, the building that I lived in was never cleaned in the year that I stayed there and the grounds were dirty. The list can go on and on. The walls are paper thin w...

Patrick Snow

UPDATE: After submitting this review I was contacted by Natalia who manages the leasing office. After a long discussion, we were able to reach a resolution and I felt like all of my concerns were sufficiently addressed. She provided clarification reg...

Carnage20XX

Touring apartments with Madison was a highlight of my search! She provided detailed insights during each visit and really made me feel comfortable asking questions. Madison's approach turned what could have been a stressful experience into a very ple...

Rita Metz

Was at my daughter’s apartment last night and the fridge went out, when she called maintenance they came within minutes. Such kind and helpful people. Had the issue resolved immediately! Special shout out to Ishmael, such a pleasure to meet him!

NGU 30

The maintenance staff at The Crossing at Palm Aire is one of the hardest working and efficient staffs you'll find. Seems nothing goes missed by them. Led by Ishmael Ariza and his team, they continue to ensure that The Crossing at Palm Aire is always ...

Freeman McKenzie

Doing carpets for crossing at Palm air is one of my favorite properties because of Danielle. Because Danielle Is always there to assist me with any help? I need She has a great personality. And Danielle's a hard worker. She gets the job done and very...

Emily Olivares

I recently toured this property and was impressed with the amenities and floor plans available. I toured with Danielle and she was very knowledgeable, kind and helpful.

Ton N.

Danielle, the assistant manager has been amazing to work with in every way!

None Ya

I've had an extremely disappointing experience with the staff at The Crossings at Palm Aire, specifically with Natalia. After reporting several unsafe conditions and living issues that do not meet the luxury standards advertised, she followed me and ...

Carla Sims

I have lived at The Crossing at Palm Aire since April, 2024 and my experience here has been great! The maintenance staff are super friendly and very respectful. They always take care not to damage anything in the apartment and clean up before they le...

SML

Moving from New York to The Crossing at Palm Aire was a big step for us, and we couldn’t have done it without the exceptional help of our leasing agent, Cody. Since we were not local and couldn’t view the layouts and views of specific units in pe...

Tyler Mobley

We moved into this place and ever since it’s felt like we signed the lease under false pretenses. We were double charged our security deposit and told a refund wasn’t possible only a credit, this was frustrating but we let it go. There were multi...

Desiree Montijo

I have been living here for about 6 months now and I have nothing but amazing things to say, especially about the maintainenace team. Ishmael has been nothing but kind and polite every time I see him driving by in his golf cart. The amenities are a n...

Kylie Gallagher

We recently had a problem with our shower and couldn’t figure out what was wrong. Ishmael and Jacks worked diligently to figure out the problem, even staying overtime to make sure it was fixed that day. We have had such a great experience with the ...

Alex Gius

After living here for almost 5 months, I feel I can finally give my two cents. Other than some “issues” with the grill and expensive pet fees, my partner and I haven’t had too many ill experiences here. The maintenance staff, specifically Ishma...

Christopher Murray

Just moved in and my experience has been very positive. The leasing staff has been helpful, professional and courteous. They have gone above and beyond to make me feel welcome in my new home.

Emily Glasser

If there's one thing I have to shout out this community for, its the maintenance staff. Ish came out to my unit at 10pm the night of a tropical storm to fix my A/C unit that had gone out. He was so kind and professional despite the late night emergen...

Andy Gil

I just wanted to say amazing service to Ishmael and Jacks for taking care of the problem I called the leasing office because I had an electrical problem and within an hour they where at my place and fixed in under 10 mins

Amanda Corrêa

I had such a pleasant experience getting my new apartment at The Crossing Palm Aire. I love living in here it really fells like a community. I big thank you for Cody! The leasing agent who helped me in the process. Cody was so full of knowledge, kind...

Karri Weber

I’ve been here for a little over a year and have overall been very happy here! Great community and peaceful. And the maintenance is great- Ismael is very on top of things! Highly recommend this complex:-)

Geri Metz

I can not say enough good things about this apartment, specifically their front staff associate Cody! After touring several apartments for weeks on end, my partner and I stumbled upon the crossing, which ended up being the much needed end of our sear...

Jill Johnson

I recently started touring apartment homes as I am considering changing residences. Upon arrival to The Crossings at Palm Aire, Maddie immediately put me at ease and deftly showed me the property while providing helpful details throughout the guided ...

Heather Eslien

We moved in 3 weeks ago and are really in love with our apartment (our view from the is amazing!) as well the amenities (pool, gym and clubhouse are beautiful and well maintained). The entire staff from the manager, leasing agents, and maintenance fo...

Bina Biasi

Worst apartment community. We lived there for less than six months when breaking lease we were charged two months plus the last month and they charged us a brand new carpet because they wanted to on top of that they added the kitchen cabinets stove a...

Daniel Orbegozo

EDIT: As of November 21, 2024, I have lost a second Amazon package “left in the mailroom”, not the parcel system. Yay!👏🏼 Hi! I am editing this review to one star, because there is an issue that needs to be brought up publicly. The mailing s...

Lisa Rivera

I don't know where to begin but my one star should say alot. As for my last review, it deeply saddens me that as per your request, I will not be able to remove my review, but I will definitely be happy to update since nothing has improved!

Xian McElrath

The Crossing at Palm Aire has made a great home. One of the things that I love the most are the staff at the front office. Specifically, Danielle! She has been amazing. Anytime that I need help or have an issue that needs a look over, she is always t...

Mary Perez

I don’t recommend this place for living. They are super strict with absolutely everything, amenities, they say they are 24/7 but after 6pm the access to the clubhouse is almost impossible and it can be confirmed by anyone around here. Doors are loc...

Rose

Not sure how this place has 5 stars! It is nothing like it seems. Trash everywhere, the lawn is not mowed until the grass is 12 feet high and many issues with the buildings and apartments. Staff is awful, I can't wait until my lease is up.

zoe tyler

I recently had the pleasure of taking a tour of an apartment with Maddie, and I must say it was an incredible experience. Maddie's knowledge and enthusiasm for the property were evident throughout the entire tour. Not only did Maddie showcase every c...

Ashley Mobley

Just moved in here a few weeks ago and wish I hadn’t. This place is aesthetically pleasing on the outside but once you move in you find all the problems. I was shown a unit I was promised would be finished and a piece of wood protruding from the ki...

Abigail McVicker

Madison was wonderful in giving us a tour around the complex and sharing information. Definitely made the Crossing a top contender in our search!

karin strauss

Natalia, Madison, Danielle, and Cody are amazing! So accommodating and compassionate during my living arrangement dilemmas!

alexandria hudak

Amazing apartment complex! Moving from out of state and Madison has been a huge help making the moving process exciting and less stressful. The community is gorgeous and hoping to move in soon!

Don Wells

Madison is one of the best employees of this apartment complex if there were more than five stars, I would give her 10 in the military for a good job. The Navy says outstanding. The Marine Corps says noteworthy so I say about medicine she is outstand...

Sebastian Cardenas

Looking to move into the area, and I think I have just found my new home! Madison gave me a tour of where I could potentially be staying, and it was fantastic! She was super helpful and guided me through the entire process. Very excited to move here ...

Madison Bradford

Madison was awesome!

Jordan Noble

This place is wonderful! We just moved in a few months ago and have been enjoying every minute of it. The amenities they offer are amazing and they make great use of the layout in the apartments. The kitchen is probably my favorite place. We’re ver...

Savannah Ariza

I moved in a few months ago and everything I have to say about this complex is amazing. The staff are friendly and always welcoming when I walk into their office. Ishmael, the maintenance supervisor, is always attentive to any issues that arise in th...

Jessica Herrera

‼️‼️ living here is the absolute WORST move I’ve made it’s always dirty and having the property manager help with anything is worse than pulling teeth when they want you to do something they expect it done asap while they drag there feet ...

Michelle

My husband and I recently moved, and it's our first time renting in this country, so we were unfamiliar with the process. Danielle assisted us throughout the entire journey, from our initial inquiry to providing information. She gave us a tour of the...

Sean Brickley

As their pest control technician id say there operation is wonderful. Both Madison and Danielle at the front desk are great.

Michelle J

DO NOT APPLY HERE!!!!! This place is disgusting and do yourself a favor don’t live here. I applied last year and was turned down same day( with no reason given) . I received a collection notice yesterday saying I owed $404.00, this is for the admin...

Sarah Stuz

I’ve lived at The Crossing at Palm Aire for a while, and the service is great. Natalia is always friendly and quick to help with any request. She makes sure everything is taken care of, and it’s one of the reasons I enjoy living here. Highly reco...

Wesley Tyler (Carnage20XX)

Madison is an exceptional leasing agent who went above and beyond during my apartment tour. Her professionalism, kindness, and attention to detail truly set her apart. I highly recommend Madison to anyone in search of their dream apartment. 5 stars a...

Angelina Deaett

The community was absolutely fabulous, and make sure to get your tour with Madison! She was so professional and personable and really put value into the community. Amenities, floorplans, and views are breathtaking, and truly offer a 5-star, resort-st...

Harrison Green

Our recent viewing at The Crossings surpassed our expectations, largely thanks to Danielle's exceptional service. She expertly guided us through the property, catering to our needs with professionalism and warmth. The apartments were modern and well-...

Mike Ondruch

My experience at the Crossing has been nothing short of exceptional. From the moment I first inquired about leasing, the staff has been incredibly attentive and accommodating. The apartment itself is modern and offers all the amenities I could ask fo...

Dan

A couple weeks ago there was an event for breakfast from Chik Filet. Though there was only one leasing agent present, the event was very well done, and enjoyed by all. Danielle did a very good job at the event, and should be commended. There was a lo...

Luigi Perez

This was hands down one of the most pleasurable experiences when it came to searching for a new place to live, so much that it was without a doubt the way to go. Special thanks to Annie property manager assistant and her staff , the responsiveness an...

OSierra

We absolutely love it here! We recently moved into this beautiful new luxury apartment living Community. It was a pleasant experience since the first day we visited and toured the Community with Annie the Assistant Manager.She was incredibly knowledg...

Jen

First Time Renter Experience - My Husband and I have always owned our homes and never chose to rent before. Relocating to Florida from another state, we weren't entirely certain where we wanted to put our forever home in Florida and so we decided to...

Aishwarya Balaji

Let's talk pros first - Danielle and Madison are great! You can come to them for anything and they'll help you through it. Madison was kind enough to lend me her screwdriver Lol and I could always go to Danielle with any questions and she'd help. So ...

Nelly Belle

The property is beautiful and the clubhouse is lovely. The bathroom was obviously designed by a man. The lighting is some of the WORST I've seen.

Tyffanny Rios

I want anyone to know who is on the fence as to whether or not they should rent from this establishment to not be! From the grounds, the leasing staff to the amenities and best yet the apartments you would be crazy in the head not to rent here! I loo...

SuperTommy K

Nice new place!

Jack Perez

Danielle and Madison were super helpful with all our questions!! Definitely recommend to come live here!

Chem Hooly

I had the best tour ever!! With Maddison and Danielle

Hasna CPH

Annie is really good and helpful she give me a tour and I really loved the place I been living at the community for about 10 days now I enjoyed everything and this the first time I am renting a place and loving it that much but only problem is the Wi...

Israel Diaz

Big thanks to Danielle.

sydney norris

I recently had the pleasure of touring and leasing at this complex, and I can't say enough about how fantastic the experience was, especially with our Leasing Agent Annie. She was incredibly knowledgeable, patient, and made the whole process a breeze...

Jordan Gosztola

Did a walk-in tour with Danielle and she did a great job informing me on everything about the community. The community itself is great! It's surrounded by awesome pond views that make you feel like you're out in nature, but it is also so convenient t...

Leland Johansen

Danielle gave me a tour around the property, she was kind and knowledgeable. She answered all of my questions about the property.

Brandon Smolarz

This property is amazing. They have great amenities and courteous staff. Danielle was incredibly helpful and articulate in answering questions. The location of this property is a huge plus, being located close enough to several major beach’s and be...

Gracie Wright

Love love love my new place. The amenities are to die for. Not to mention the events. Tonight the had far out fries come and it’s so good. Danielle, I can not thank you enough for the wonderful experience on our tour!

Diana Radloff

We love the community and all it has to offer other than the summit broadband... the service is absolutely ridiculous internet is constantly going out which leaves me with no TV been here 4 months this the 5th time I've been without TV and internet r...

Michaela Bowland

Madison took great care of us and answered every question we had with the utmost patience!

Marisa Santino

This apartment complex is beautiful and the staff is amazing. Especially Natalia who went above and beyond!

Danielle Ortiz

So I’ve been living here for about a month and a half and it’s definitely not amazing but it’s okay. My biggest complaint is the noise…you can literally hear everything on top of you and above you! It’s really bad, I have to sleep with head...

Joel Garcia

I'll be relocating to the area in mid-2024, but I've already began my search for an apartment, and the tour alone has convinced me that this is where I'll be living. I stopped by on a Sunday, so I wasn't sure how much help I would receive , but Danie...

Reiss Ford

Highly recommend checking out this complex. Danielle did an outstanding job showing me around the property, comparing prices/options to different units and showing all of their amenities. She was very knowledgeable about everything they have to offer...

Hero Locksmiths

Preset good

Elyse Winter

I have yet to tour in person but have been being helped over the phone by the team at The Crossing at Palm Aire. I’ve spoken to I think two different leasing agents but both of them have been absolutely amazing answering any questions I may have. I...

Sara Obadia

I wish I could give this place 0 stars. These apartments recently opened and the police have been in this community at LEAST twice a week since moving in at the end of April. The maintenance staff also have the absolute worst attitudes with god compl...

Andrea Brito Panão Almeida

Maravilhosa

Seth Longland

My previous renting experiences in this area were not the best, but my experience at The Crossing has been unmatched! From everyone in the leasing office, to the beautiful, well kept amenities. Can’t forget to mention the gorgeous apartment units. ...

Anna Brown

Amazing experience so far. Leasing office is extremely helpful and has made our move a pleasure. Danielle killed the tour and answered all of our questions with diligence

Tom Frascone

Very impressed with this apartment community. Nice units, well kept grounds, and an awesome management team. Don't even hesitate to move here -- call and ask for Annie Contos. She's the best!

Clair B

Danielle is a very attentive leasing agent. I came in on Sunday and she was very friends and knowledgeable of the community. The floor plans were very beautiful and brand new apartment! Will be renting in 2024 when we move down!

Allison P

Great experience touring. Madison was so nice and informative. Everyone I saw at the pool looked so relaxed. I need that. Lol. Not quite ready to make the move yet but when I am I will definitely be coming back - the loft model is my favorite!

Michaela Muro

I was so beyond pleased with this entire complex! everything was so clean and so nice and the staff was outstanding. I have a lot of specifics that I needed answers on and Madison absolutely nailed every question and concern I had. She paid attention...

Karin Strauss

Madison Saavedra leasing agent hundred percent helpful and welcoming! Great business woman! So cheerful and upbeat with all the tedious lease challenges at move-in! Cant wait to live here soon!

Kendra Lee

I didn’t think I’d ever be leaving a review like this for an apt complex after my previous experiences in the area, but I can’t say enough good things about The Crossing at Palm Aire. They have done nothing but exceed my expectations from the t...

Nicholas Salter

While exploring rental options in Sarasota, I had the opportunity to tour The Crossing at Palm Aire, and it left a memorable impression on me. The serene ambiance and the community feel of the place were truly impressive. Annie, the community manager...

Sydney Kinsch

Annie was the best helping me through this process! Quick and easy and very pleasant! Update a couple months later: Annie really is the best! Very helpful and understanding when I needed help from her. I appreciate her and the other ladies in the off...

Belinda Lara

Exceptional customer service. Natalia, Annie, and Maddie are professional and detailed oriented. Beautiful property. Stellar amenities and close to the airport and minutes from Downtown Sarasota.

Tina Hamlett

Very friendly and professional staff. The complex grounds were immaculate and equipped with a 2 floor gym and theater room. The pool area included several cabanas, beach sand area with hammocks to relax and enjoy the sun, an area to cook out with the...

Matt M.

I toured The Crossing at Palm Aire earlier today on a whim. I’m not 100% sure I’m moving but wanted to check out some complexes in the area to get an idea of what’s available as well as pricing. I met and toured with Madison who did a phenomena...

Riley Doyle

Wonderful community! I went by earlier this week and got a tour, the community was absolutely beautiful! Everything from their amenities to the model apartment was remarkable. Annie was extremely helpful answering all of my questions and making sure ...

Donald Robinson

Natalia made the experience as easy as possible. She gave us as much information as we needed and was very patient in allowing us to decide what floor plan and move in date works for us. Natalia ensured all of our questions and concerns were addresse...

Alana Delaney

When you walk in you are blinded by the elegance and a beauty of the space. Natalia has greeted us and we felt welcomed and right at home. 1 bedroom with a den is huge, highly recommended.

Mason Crouse

I’m not sure how this place has such stellar reviews when they literally don’t have a landline and we can’t get them to respond to a single text/email. We’ve texted and emailed multiple times to no avail and now, naturally, their prices have ...

Tyler Brown

Excellent service and professionalism! My girlfriend and I met with Christine Suter from the leasing office, who gave us a tour of the property. Afterwards, she explained how the leasing process unfolded and showed us all of the different floorplans....

Sophia Spach

Had a wonderful experience with Madison! So excited to move into the apartments soon! Madison was very helpful and showed me all around the amenities, the room and answered all my questions! Very happy, positive experience!! Thank you!

Barbara Vanerio

We had a great afternoon talking with Natalia what a fabulous woman who have representing you. Thank you Natalia you are the best.

Jamie Ketchum

This review is based on the quality of staff. Everyone was friendly, however, Madison went above and beyond to make sure we were well informed of all options. Thank you. Hope to see you soon. P.S. Natalia, you were not forgotten, I had already done t...

Sold By Chinita

OK where do i beginning. Oh i Know... OMG the apartments are TOP KNOTCH LUXURIOUS apartments that from the moment my spouse and i walked in we FELL IN LOVE. The apartments are still under new construction but the apartment layouts, the surrounding ar...

Katherine White

Office girls are wonderful!

Isela Atilano

So excited to see this beautiful property! Natalia was wonderful!

John Farren

This is currently the top notch luxury apartment complex to move to for 2023! I met and have dealt with Natalia, she has been an absolute pleasure to work with. She is truly a breath of fresh air and the apartments are brand new and beautiful.

brianna smallwood

Nothing but the upmost professionalism. From the amazing apartments and amenities to the rockstars Christine and Natalia in the leasing office. They have been nothing but helpful and awesome. A huge weight lifted off my shoulders with their constant ...

Jeff York

Beatiful Complex and Natalia is awesome. Deciding if I want to rent & if I do it will be here! Tough decision on selling my home & I need to see a model !

todd kent

I met with Christine Suter in the leasing office earlier this week and she was absolutely amazing!!!! I explained my budget and my current circumstances and she was extremely understanding and beyond helpful. Although there was some construction stil...

Judi Bilfield Baldwin

Love it there so much ❤️ that we are going to be one of the first people to be moving in at the beginning of March!😊😁! There is everything PLUS more, available amenities offered as well as features that we never expected which are wonderful...

madison saavedra

Beautiful location and very friendly leasing team! Natalia and Christine were so kind in answering any questions I had about the property during and after my tour.

William Parrott

Beautiful Apartments

Christian Aguirre

Amazing apartments! Natalia was great took her time to show me around and explain every amenity and detail!