Ratings & Reviews

Ariel Beck

New management company is the worst. It's been over 2 months and there has been zero effort at fixing the 3rd elevator at the front of the building. It used to be great here but lately feels like a decline.

Terrence

Union Place is owned by private equity corp with zero care for their residents. This building has over 500 units and makes millions of dollars in rent. My own rent is over $3,500 a month! Yet they continue to raise our fees: garage parking was $175 t...

This building was gorgeous and friendly when we first rented it, but in the last 6 months it has become almost unlivable. Stains all down the hallway carpet, elevators down all the time, garbage chutes that don’t work properly with garbage piled in...

Anonymous

This building was gorgeous and friendly when we first rented it, but in the last 6 months it has become almost unlivable. Stains all down the hallway carpet, elevators down all the time, garbage chutes that don’t work properly with garbage pil...

Ana Lis

Just want to share my disappointing experience at Union Place after the management changed from Toll Brothers to Bozzuto. Under Toll Brothers, this building was well-maintained and a pleasant place to live. Unfortunately, that is no longer the case. ...

Ben Klein

I went to visit a relative today and 3 of the 3 front elevators were offline, and every resident I met said they are always done and it is horrible. I asked the front desk about the two rear elevators and they told me one of those was down as well. T...

T W

Ive been a resident here for 2 years and I have seen this building go downhill since switching management companies. I am one to never complain, but I am getting frustrated with the lack of concern from management. Pros: aesthetically pleasing, nice ...

Batya Klein

This building was gorgeous and friendly when we first rented it, but in the last 6 months it has become almost unlivable. Stains all down the hallway carpet, elevators down all the time, garbage chutes that don’t work properly with garbage piled in...

chas 1

It’s such an inconvenience that 3 out of 5 of our elevators are down right now as of today. The three that are broken are all of the front entrance elevators. Two of them broke food the entire week. What does this mean for our handicap residents?Se...

Kahan Vaidya

As I'm writing this review, 3 of the 5 elevators in the building are down. The 3 that are down are all the front elevators by the main entrance - 1 of these went down today, 1 went down a week or two ago, 1 went down a month ago (and was done for 2 m...

Sydney Klein

Horrible experience! It is soo run down: there is a working elevator maybe 1/3 of the time and when it is running do expect upwards of a 6 minute wait time. That doesn’t sound like anything crazy but added up every time you have to go downstairs an...

Rohin Patel

Under the previous management, this building was run quite well. However, ever since purchased by Bozzuto several months back, this property (unsurprisingly) has been run straight into the ground. Elevator repairs that used to be resolved within days...

Gabby Klein

This place has gone downhill over the last 6 mo since new management came on. Writing this while waiting for the elevator bc at any given time there are at least 2-3 elevators down. No urgency from management to fix them, takes about 10 min to get do...

Anna Boneva

This building was once a clean and pleasant place to live, but unfortunately, it has deteriorated significantly over the past six months. Safety is a major concern, as the overall cleanliness has declined drastically. The elevators are consistently m...

Charlie O'Hagan

The Union Place Maintenance Team are First Rate, Total Class! From the cleaning to the Facility Team.

Precious McGinnis

This property is one of the best I’ve visited! The amenities are great, the staff is friendly and informative, and the leasing agent Tazz, went above and beyond to help me with the leasing process. I am pleased to say the least with my overall expe...

Katie Lucaites

There is CONSISTENTLY dog pee/poop in the hallways, stairwells, and elevators that goes uncleaned for days and sometimes weeks… I report it to management every time I see it but still wait multiple days for it to be cleaned and seeing no signs of e...

Elizabeth Gerrior

Have a mysterious leak and water is bubbling up through the floors. They cut 8+ holes in the walls and ripped up half my flooring and still don’t really know why there’s water everywhere. And they refuse to comp me one night in a hotel so things ...

Shanell Jordan

I had a pleasant experience. Danae the leasing agent there was amazing. She provided me a full tour of the property and moved swiftly with providing me an application and answered every question I had promptly. As a result this will be my new home so...

Svpreme XIII

I just moved in a few weeks ago but I have no complaints. I’m not sure why there are any negative comments. It seems a very small amount of people have problems.. They may be the problem because I’ve had nothing but a positive experience from Dan...

Janie C

I cannot emphasize how horrible this place is. I received a renewal offer for $1,000 a month more than the going price for my unit after receiving one in the normal range of the cost, they told me it was expired despite receiving it a matter of days ...

Julie Howell

I was just reading through the reviews out of curiosity and figured I'd add my two cents considering I've lived here for about two years now, and to help out folks who said they didn't want to read the reviews of people who only walked through on a t...

Cameron

This building is so loud. There's a preschool and daycare (Bright Start) that Union Place leases to, which would be a great community addition, except that the preschool plays music on a speaker constantly during the workday at excessive volumes, ban...

donna Jones

Very nice place to visit

Lexi Lambros

Absolutely the worst building I have ever lived in. The management is a complete and utter disaster in every single aspect. For months, the leasing office was more guarded than a bank, you could not speak to anyone at any time. The gym is constantly ...

Joann Tomlinson

I've just moved in recently. The apartment is Beautiful, hallways quiet and friendly people. I feel safe here. Being here enhanced my decorative skills and I enjoy the view of the trains from my window

We lived at Union Place for 18 months and loved the experience. The lobby and common spaces are beautiful and feel like an upscale hotel. The cleaning staff does an exceptional job at keeping the place look like new. The concierge staff is welcoming ...

Anonymous

We lived at Union Place for 18 months and loved the experience. The lobby and common spaces are beautiful and feel like an upscale hotel. The cleaning staff does an exceptional job at keeping the place look like new. The concierge staff is welcoming ...

PuppySeller211

Can everyone agree to stop leaving tour reviews? PLEASE. People want to know what it’s like to LIVE here. Let me help out.. Pros: large units (even studios) and if you’re lucky you’ll get a huge walk-in closet. Cons: -Thinnest walls I’ve ever...

Ant Mundell

Ms.Tazz was wonderful with helping me pick the most beautiful apartment and giving me the best tour Ever !Union place is the place to go and make sure you Ms Tazz she the best!

Anna Lagercrantz

My place is wonderful and fills all my needs. The maintenance in the building is remarkable. I have lived here for two years now and have never had a problem that hasn't been solved by maintenance at once. I am impressed also by the cleaning crew. Th...

Peggy Wright

I had the pleasure of visiting Union Place a week ago, and Danae really gave a beautiful tour. She was very knowledgeable and courteous and went the extra mile. I left with the feeling of, I need to make a decision and soon ! Not because she was push...

Verified Resident 1226248

Overall, it's been great. The rent is a bit high, and the elevators are ALWAYS having problems. But other than that, it's been a good place to live. The leasing office is quite responsive, and maintenance staff is quick and very friendly. And the bui...

Towanda Milteer

I love this community! I have friends in the building and was invited to tour during an open house event. The building and amenities appear to be well- kept. The homes are spacious with walk-in closets. The people are nice. I toured with Danea. She w...

Hunter

My husband and I have truly enjoyed our experience at Union Place. If we weren't relocating to another state, we would have absolutely renewed our lease. Union Place is by far our favorite place we have ever lived. Great amenities, package handling, ...

Braylon lewis

Danae belongs on HGTV! I didn’t feel scammed by the time I moved in. She asked what I wanted and provided just that and then some! I’m loving the complex, the rest of the management team and staff are extremely helpful and friendly…10/10

Chef B

Great Apartment. Great building and amenities. Danae was also wonderful to work with getting into the place

Kiwii Wahalm

When visiting Union place I was greeted by Danae. She shared exciting information about the homes and amenities. It was a pleasure!

Burwell Burwell

Danae is an exceptional Leasing Agent at Union Place.

Sherita Williams

While delivering Instacart I was completely lost while hauling a large order. I came across a maintenance man, Mr. Clyde; or he came across me rather; not only did he lead me in the right direction but he helped me carry my order. I’m so appreciati...

Davontae McDowell

Incredible Danae keep growing !

Camille’s Unicorn Adventures

First of all, you guys did a fantastic job working with me and my family. I could see your team’s passion for customer service! I was greeted kindly and professionally by Danae. She answered all my questions and I felt respected. The entire leasing...

erica thompson

Toured Union Place recently and had an amazing tour by Danae Clary. She was extremely knowledgeable and made the tour fun. I felt comfortable and right at home at the property thanks to how welcoming the team is. Danae was great with following up wit...

Kerry Jamel Anthony

I visited Union Place today searching for an apartment in the NOMA area. I was greeted by a concierge, and directed to the leasing office. After viewing the common areas, and gym, I saw the apartment that worked perfectly for my and my cat, Anna! I'm...

LaQuease Roseboro

Beautiful place and awesome associate. Danae was knowledgeable and very courteous. Great customer service!!!!

g

Tazz is very kind and helpful in the leasing office!

Jaliseya Monique

Thanks, Danae! I look forward to calling Union Place home.

desean tillery

The Young Lady Danae was extremely professional and made my experience one to remember. She was confident and knowledgeable with everything she said to me, which left me comfortable making my decisions. I would definitely recommend others to come and...

Lidia Zere

I was pleasently surprised after visiting Union Place. Danae, one of the leasing agents at the property, went above and beyond in making sure I knew all my options. She was patient in answering all my questions and explaining all my options.

Taylor Edwards

I attended open house over the weekend and I enjoyed speaking with Ariel about different floor plans and options for myself! She was extremely knowledgeable and well spoken! I look forward to enjoying these great amenities as well!

Jasmine White

Danae was fantastic!! I love her customer service. She was polite and made sure we were well taken care of!!

Marco Sixx

Great quality and good service

Verified Prospect 1217108

Lovely building in NoMa neighborhood. Gorgeous lobby, coworking spaces, fitness center, and other amenities. Neighborhood is getting better and better, but how comfortable you will feel could vary by individual. Lots is walkable from this property, i...

Andre Nowell

The ladies in the office and concierge are always willing to help. And major kudos to Tazz, she was extremely helpful during my relocation process from out of state.

Verified Resident 1198830

The staff are very responsive to any requests for repairs. Repairs are done promptly with clean up and feedback. These services are essential to living in an apartment and relying on others for repairs.

Verified Resident 1198830

Union Place has Studios larger than 500 square ft and reasonable rents. The staff are very efficient, knowledgeable, polite and pay attention to detail. The building is immaculate and near 2 metro stops, shopping and restaurants. I highly recommend U...

joe jones

If Dante were to revisit his Inferno, he'd find a new level of torment in this apartment complex, where the internet connection makes dial-up seem like warp speed and the management's stubbornness surpasses the circles of hell. Entering this residenc...

Gregory Richards

The internet here is terrible. It used to be bearable but now you can't even stay connected for more than a few minutes at a time.

Shady Ground

Donate Clary, was pleasant and very informative 👍💯😊

Verified Prospect 1200790

I was very happy to enter this community. The associate was very professional and courteous. I was given a tour of the community. The atmosphere was very friendly and welcoming. The quietness was amazing. I really enjoyed my visit

jayquan brown

I had the privilege to working with one of the best leasing agent Danae in my experience of renting apartments which I have all over the dmv and hands down she is amazing would work with her anytime.

Daejia Kent

My tour with Danae was amazing. She was welcoming and knowledgeable. I look forward to soon calling Union Place home!

Verified Prospect 1198830

Union Place has very knowledgeable, attentive and helpful staff. The facilities are impressive with gym, reading areas and entertainment areas that are easily accessible, The services, garage and location are excellent !

Verified Resident 1191140

I love living in this building. I moved here in 2021 and since them enjoyed it. However, in my new unit the kitchen is in not such a great condition. I expected to receive the same kind of quality space I had in my previous apartment... My hope is th...

Suni Lowe

Tazz was absolutely amazing! I came in for a unit tour. She was very pleasant and professional, greeted me by name and was extremely informative of the units and the overall building. She had her notes together for a seemless tour! It’s Agents like...

Angel B

Union place is a peaceful place to live and the amenities are a plus. I️ had a great experience with Ariel! She is very knowledgeable and pleasant. Management is always willing to help & the building is always clean.

Maria Seals

Management was untruthful about smoke-free Community. They smoked drugs and made water and smoked tobacco and everything they can smoke.

Verified Resident 1172581

I love the community and people are so friendly. Safety, able to walk around the NoMa area for shoppings, restaurants, lifts, train/subway and lovely people. Dog friendly, able to walk to work and beautiful view.

Evan Cameron

Always so nice and helpful!

Jayson Laurore

Great service, kind, welcoming and efficient.

la maison de vetements

Maintenance is always helpful. They do a great job!

Verified Resident 1168140

I moved in last Thursday and slept well not waking up coughing from cigarettes, drug smoking, and very peaceful days and nights. I love it so far!! My apartment is very spacious and enjoyed the view.

Verified Resident 1164849

Spacious apartments, gorgeous windows, with amazing views of the Capitol and monument. The amenities and the building is nicer than most all apartment buildings in the area. Parking is difficult, Overall a pleasant experience so far:

Maria Juarez

Angel was very welcoming and kind. He spoke highly about the apartment and overall did a great job with the tour. He is the exact representation of excellent service.

Jordan Hunt

I had such a great experience with Danae! She was so professional, warming, and knowledgeable.

Will Lennon (Will Lennon)

Just wanted to leave a positive review specifically to express appreciation for the maintenance department. They're always really nice and professional and the respond quickly whenever we have a problem. The person that usually comes by and who we ha...

Anonymous

Just wanted to leave a review to express appreciation for the maintenance workers at Union Place, especially Clyde who we see most often. Whenever we have an issue, the maintenance staff are prompt in responding and very professional. We always get o...

Debbreya White

Tazz was very helpful , pleasant & professional . I loved the experience , I would recommend to go to her if you go to union place for a tour .

Jamison W

I had a great tour with Danae. Loved it.

mari rackz

I was shopping around for housing & Tazz was a very helpful & pleasant person. She answered all my questions & made me feel at home.

Samuel Juarez

Angel Juarez from Union Place was very professional and I had a great service from him. He had great vibes and represented Toll Brothers amazing. He was great to show me around and provide great feedback for Union Place.

Heidy Flores

Angel Juarez was very helpful when I visited union place he only had good things to say about the apartment building

Hana Belachew

I just recently moved into Union Place and I’m happy with living decision in DC. Selam gave me a tour and was very informative. The tour gave me the confidence to not look any further for housing. I’ve been enjoying my summer at the rooftop and s...

Jay Smith

I was visiting a friend last week and was having an issue finding the apartment and the maintenance technician, Clyde helped me. He was absolutely amazing, courteous and super helpful. If I had a company I would hire him on the spot. He also made me ...

Adama Tall

I had such a great & memorable experience with Danae @Union Place!!! Danae has such a great personality, kindhearted, very professional, talented & skilled in her domain, very sociable, very helpful & understanding, very compassionate with a great se...

Davis Conger

Pretty terrible management and amenities. It’s one of those places that has a great gym but the treadmills don’t work and a nice rooftop but the grills are always broken and dirty. It feels like it would be a beautiful building if they invested i...

Verified Resident 1145519

Do not rent from here. They are unorganized and they do not put their renters needs first. I have had my car broken into twice in the garage. I was told I was transferring to a unit that had the layout I wanted and that was not true.

Verified Resident 358422

This apartment is incredibly located with a vibrant feel and safe neighborhood. The staff is kind and welcoming. The sound of the train's bells are soothing. Access to the building and elevators are secure.

Verified Prospect 1138277

Union Place has a great location, amenities and spacious apartments. We Looked a numerous buildings in the area and Union Place was the best option. The one bedroom plus den and two bathrooms layout is better than other offerings.

Verified Resident 1126221

I am submitting this survey on my third day of living in this community. It is a beautiful apartment, facility, and community. I wish it was a bit more service-oriented. I had a hard time finding the loading dock and understanding how to take my item...

Melvin Ellis

Ashana is a great addition to the Union Place administration. A lot of issues previously addressed have been handled under her management. I’ve lived here since 2019 and can attest to the improvement.

Verified Resident 1117603

Beautiful community with fantastic and friendly staff! Everything from working with the leasing office to secure the apartment to the staff that made my move in day go as smoothly as possible, they are the best here!!

Verified Resident 1116776

Union Place is a beautiful building. We picked it, among other things, because of the awesome bouldering wall at the gym, the rooftop pool, the children's playground, and the location. However, as we were moving in, someone took a chair and other bel...

Patrick_H944

My wife and I (and our two dogs!) have lived here for over six months and have had a great experience. The concierge staff is always courteous and kind, and are responsive to requests. They maintain the package service professionally. The cleaning st...

Kelly Heath

We recently toured this building and were blown away by Ariel (leasing agent). We’ve toured a lot of buildings and she was the utmost professional and thorough with her approach with us! She’s very responsive and we left Sold! Highly recommend!

Verified Resident 79473

In the perfect location; prices are very affordable; great amenities within the building and local area. Community is very suitable for either young professionals or small families (to include those with pets).

Verified Resident 1092556

I really appreciate the kindness from staff and effort out into our community events. Although we did have apartment wide issues with missing packages and key fob issues - management was quick to address and resolve all issues.

George Jordan

Love living at Union Place!. I have been here since they opened,and plan to continue my stay for as long as possible. The leasing office staff, concierge team ,and maintenance technicians are all great and makes my experience here very welcoming, and...

Anonymous

The maintenance staff at this building responds quickly to any concerns. When something needs attention, I just make a request on the website, and they will take care of it. Noe V. has responded several times, always with a smile and the expertise re...

Connie Lawrence

The building is well maintained and the maintenance and cleaning crews are excellent. Noe V. in particular responds quickly to maintenance issues with expertise and a smile. The front desk does tend to get overwhelmed with packages at this time of th...

bisrat biru

Selam and Will have been so helpful with the whole move-in process. They have shown exceptional hospitality. I am loving my apartment and all the amenities included. I definitely recommend the Union Place for anyone looking for apartments. Make sure ...

Helena

My experience at Union Place was fantastic! The staff are very helpful and maintenance was prompt with requests. I really enjoyed working with Selam, she’s super friendly & always helped answer all my questions. If I didn’t have to move, I’d st...

Marlon Butler

I put in a work order and within hours Noe was there to help. He was kind, friendly, and was able to fix the issue.

Elizabeth Gerrior

Living at Union Place has been extremely challenging the entire time my roommate and I have lived here. I've lived in the city for 8+ years and almost exclusively in large complexes like this and the resident services here is far and away one of the ...

Verified Resident 1086290

Union Place is an incredibly built building, that is not always the case. Clean well maintained. Toll Brothers means quality. Some buildings in Washington DC are not built or maintained properly. Charles M.OHagan

Sophie Salmeron

Living at Union Place has been extremely pleasant and affordable on my part. The building has a spectacular view on the rooftop which can be photo worthy for anyone on social media. There are plenty areas for seating near concierge, club rooms, or mi...

Chara Mattocks

I loved my tour with property Manager- Ashana. She was such a pleasure to meet! She was kind and an avid listener! I also had a chance to meet some of the kind residents while visiting. I loved the amenities as well! The rooftop was my favorite part ...

Westvue Shared Drive

Friendly staff and great location. Amenities look awesome.I can’t wait to call this place home.

Potato with Diabetes

Very nice property. Located in a nice area and the staff is very polite and attentive!!! Highly recommended!!

Kenneth Tipton

I had the absolute Pleasure of working with Ashana. She (along with the rest of the staff) made sure all of my questions were answered to its entirety. She has such a welcoming personality that’s hard to find! The location, amenities and informatio...

Asasha Chavis

I absolutely love Union Place. The staff is always friendly. If I ever have a question or issue they are always there to answer. I would definitely recommend anyone to stay!

China McCaskill

I love my experience so far. The ambiance and views are absolutely an upgrade from standard settings and brick wall views. The amenities are great and I love the city atmosphere. The walks you can take just outside the property are a cool aesthetic a...

David Milestone

The team responding to maintenance calls has been great. 👍👍

Stolen packages, elevators never work, noisy neighbors and building management completely unresponsive to complaints. They also literally LOST our lease because they had so much turnover.

Thin walls and windows, creating a loud and unpleasant living environment. Leasing staff have not been helpful in addressing the issue.

Anonymous

Pros: great area close to grocery stores, bars and restaurants Cons: terrible management. They lost our lease because no one saved it and there is so much staff turnover. The elevators are constantly broken. Packages are always getting stolen. They s...

Patrick Dunlap

First off, the elevators in this building are constantly broken. They'll tell you there's a 24/7 concierge, but there is literally no way to call them. They use a "phone service" consisting of people who aren't in the building and are in no way able ...

Manuel Valverde

When I first moved into the building, residents and leasing office staff were pleasant. The last few months have been horrible. The neighbors play loud music with heavy bass that travels through the living room and bedroom walls. The constant thumpin...

Verified Resident 1072731

I moved in over the weekend and it was an incredibly smooth and easy experience. The staff is great and the building is gorgeous. Wifi as part of the amenity fee is really convenient and the speeds are really good. I regularly get 250 mbps download s...

Verified Resident 1064773

We just moved in a little over two weeks ago and we have experienced some great things, along with some very frustrating things. Overall, the building and the unit is very nice. We moved into an extremely clean unit and we have very much enjoyed our ...

Aja White

First of all I’ve tried posting this review 3 times and they keep hiding it. We’ll see if this works if I remove the photos. Do. Not. Live. Here. I don’t even know where to start with how bad of an experience living at Union Place was. From an ...

Verified Resident 1062123

Its a good building, everything is around that you can think of local bars, markets, restaurants, transportation and buses. Public parking is terrible. The tow trucks always finds a car to take away. Other than that its a good area major change was m...

Verified Resident 1032515

It's pretty bad and the leasing office is extremely unresponsive and if you have a Maintance issue they don't really care to respond. It's also unsafe and they let people park without paying. They also raised rent prices over 10% and lied about month...

Verified Resident 693119

In the beginning it was great, now I don't know now it's too many changes going on in the leasing office, you get use to the staff and here comes the chance, I just don't know how much longer I will be able to make it here.

Rachel Young

I toured Union Place and was ready to sign a lease. They scammed me out of $380 and told me my 700 credit score wasn’t good enough (mind you, I’ve been renting in this area for the past 8 years and have never had this issue). I also have a gov cl...

Verified Resident 1048010

Grounds are great, except for the smell of urine that envelopes both entrances. Something really has to be done - remove the carpets, spray outside to deter dogs from using the bathroom right there, fine dog owners who leave a mess (use the cameras).

Verified Resident 1046352

Taz is incredible and I could not be happier with the move in process. Staff is responsive and quick, the amenities are great, and my apartment was clean upon move in date. I could not recommend this community more. The one issue though is there is v...

Jenn

I signed a lease a year ago and living here was fine at first. Absurdly expensive, but it was fine. However, I just got my lease renewal offer and they are trying to increase my rent by $500 A MONTH. And I did not receive any covid special moving in....

Verified Resident 927094

Living here has been great, however, you must really elevate your concerns and ensure that management is on top of your comment, complaints, and concerns. There are many residents living here and there may need to be more attention to the common area...

Morgan Mueller

Don’t live here if you like getting your packages delivered, or good customer service. There are so many options for apartment buildings similar to this one - I would highly recommend choosing somewhere else. Don’t be fooled by the tour - the tou...

They don’t control parking so there are never spaces even if you pay- they don’t ticket ppl that sneak in Packages, dogs, and food are stolen and the property does nothing about it. There is always turnover with concierge staff so they never have...

I am a current resident of Union Place Apartments. I felt compelled to write this review as a way to help warn others if they are considering a move to Union Place under their current lack of respect for residents. I also hope this review helps enact...

Anonymous

I am a current resident of Union Place Apartments. I felt compelled to write this review as a way to help warn others if they are considering a move to Union Place under their current lack of respect for residents. I also hope this review helps enact...

Verified Resident 1033375

The apartment was beautiful at first walk thru. Spacious. Clean. When it was time to move in it was like someone had been in the apartment leaving it in a different state then originally viewed. There was a list of concerns to be taken care.

Verified Resident 1032515

This is a pretty bad community with extremely unresponsive and rude leasing office. If there is a problem in the community it takes months to get fixed and problems in the apartment also take a significant amount of time to be fixed. Also there are s...

Verified Resident 1032531

It's been mostly positive, the staff is friendly, the building is beautiful and in a great location. There are a few items to note about living here though that could use some improvement. The parking seems overcrowded, people are often parked in spa...

Verified Resident 1030968

Just moved into community. Love it so far. Clean (look and smell - which is very important). The staff is very friendly and the amenities are great. I really enjoyed working with Ariel Smith as my leasing agent. She made the process very easy. Lookin...

Javier Balmaceda

Disclaimer: I do not live in this building. This is only a review for my touring/leasing experience (or lack thereof). As many others have already noted, communication with the leasing office was absolutely terrible. I toured Union Place and six othe...

Cristian zuñiga

Great location and amenities

Verified Resident 285464

Living here has been extremely convenient everything is close by the leasing staff are super friendly. Maintenance has been very reliable on completing any issues within the apartment. I appreciate all the staff they have made me and my family feel v...

Verified Resident 1027499

It was good. It would be nice if you could search for 1 bedroom places only and not 1+. It was good. It would be nice if you could search for 1 bedroom places only and not 1+. It was good. It would be nice if you could search for 1 bedroom places onl...

Verified Resident 1022577

The building has impressive amenities and the units are well designed with high quality finishing, but there seem to be consistent problems off the bat, such as a lack of parking availability, consistent elevator outages and poor package delivery sys...

The maintenance personnel, especially Clyde are always will and able to help out with my apartment. Excellent customer service!

Verified Resident 1021877

Not enough transparency too hard to get in contact with leasing staff I have no idea how to apply my concessions and can't get ahold of anyone helpful. Otherwise community is beautiful and unit is nice

Leon Barker

Great place, perfect. I never heard a single neighbor in my 4-5 months of stay. The ONLY downside is that it’s right next to Union Station which means you will have trains honking their loud horns at any time of day/night. This can also be a benefi...

Just Smilesss

The scheduled tour was amazing and although I won’t be moving to DC at this time due to changes with my job offer, I will always keep Union Place in mind thanks to Kimberley (sorry if I butchered her name).I was very pleased with her professionalis...

Verified Resident 1015583

worked really well for me, it showed everything I wanted to see and I was able to filter out what I didn't want to see. Union Place had everything I desired for a home and I'm happy that I was able to find it so easily.

abiy fisseha

Great location and amenities, Selam was great at answering all my inquiries.

Lauren Donelan

The leasing office was SO helpful to work with during the apartment application process. Everyone there was so friendly.

Juanita Reyes

This property participates in the ADU program and I was informed by the OTA that it is illegal to charge more then $50 for an application fee in DC and this property charges $75. I reached out to one of the leasing agents and she had an attitude when...

Verified Resident 908734

A great place to live. Great staff. Friendly residents. Easy access to transit and all of DC. The common spaces are incredible. From the rooftop deck to the many seating areas, we use them almost every day and enjoy the options greatly.

Verified Resident 1004129

Beautiful apartment complex with excellent amenities like bike storage, a great gym, rooftop pool, etc. Really love the apartment layouts as well as all the storage space inside. When considering moving into a smaller apartment from the one we curren...

Verified Resident 1002806

The staff has been very helpful and very nice. There were some issues moving in with communication between the staff because the front desk was not aware that we were moving in. But everyone has been very accommodating.

Verified Resident 995243

The maintenance and janitorial team are the best thing about this building. The leasing office is continually sending out information that is incorrect and is impossible to work with at times. It is a constant battle to rectify lease fee issues and m...

Verified Resident 995939

I overall enjoy living in Union Place, the space is beautiful, the maintenance team is incredible, but the building is clearly understaffed. The new front desk team is unfriendly, it is impossible to hear back from the Leasing office unless you email...

Verified Resident 995243

The leasing team of Union Place could really work on their customer service. The maintenance team could teach them a few things. The maintenance team is super responsive and active for requests. The leasing team typically takes too long to respond to...

Paula O'Rourke

this review is solely based off of wonderful customer service I received when calling to inquire about apartments here. Lisa answered the phone and was very friendly and thorough. We've just begun our search for a new place but this is one of the onl...

TSA TSA

The Union Place parking garage is not secure. While I (and many other residents) pay almost $200/month to park in the "residents -only" garage, dozens of people "sneak in". I witness this happening daily. It's not that hard really. All non-paying res...

L B

Building management & leasing office leave a lot to be desired. Amenities are pretty cool. Great neighborhood!

Alec Camhi

The best word to describe this building is "gilded." This place gets two stars rather than one because the building is genuinely nice, the units are spacious and modern, and the amenities are (mostly -- more below) convenient and useful. But those po...

Verified Resident 927094

I've been very satisfied with the community here at Union Place; the groceries stores (5) all within a short distance from the complex is very convenient. The choice of eateries is almost unlimited and most within a 10 to 15 minute walk. The complex ...

Rosalyn Brummette Weber

This review is for both Union Place & Toll Brothers TLDR: Don’t live here, not safe. I moved into this building at the end of July 2021. The leasing office what quite difficult to contact and short staffed, like most places these days. Mid-fall Tol...

Verified Resident 982733

The building is very well maintained and safe. Apartments are modern and have all the amenities: dishwasher, washer/dryer, air conditioning, full-size stove and refrigerator. Public spaces are spacious and inviting. Concierge staff is helpful and cou...

Verified Resident 908734

Have lived at Union Place for 7 months and it has been a wonderful experience. We love the facility, the people are friendly, the staff is helpful and the location is very central with easy access to transportation and all parts of the District.

Verified Resident 979324

The staff was incredibly helpful and kind during the move in process. The apartment was clean and didn't have any cosmetic or other issues. Couldn't have asked for better service or apartment. I would recommend it.

Verified Resident 977346

I moved from a great building on Capitol Hill because we needed more space as a family. My experience to this point has made me quickly forget my last apartment. Unreal views, including a rooftop city scape that ranges from RFK to the Monument. Great...

Verified Resident 908734

Love the apartment facility and community. The common areas, gym and apartments are wonderful. Location is very central and access by foot or Metro is easy. Access to grocery stores, restaurants is easy with lots of choices. We've been here six month...

Verified Resident 972542

Miserable experience. The Office staff is actively disinterested in doing their job. I will email 5 times and still receive no response. The front desk staff also misplaces packages and is unhelpful. I have considered even breaking my lease early bec...

Audra Killian

I recently started a lease at Union Heights and I worked directly with Jerryca who is amazing and so supportive during this process. She answered all of my questions and was really patient with me. She was very communicative and lovely. Great experie...

Worst mistake ever, please learn from our mistake. We signed a lease in January, and since then, there have been 3 different sets of concierge teams. That alone should tell you the type of establishment this is. But it gets even better. Horrible Staf...

Franklin Roosevelt

Worst mistake ever, please learn from our mistake. We signed a lease in January, and since then, there have been 3 different sets of concierge teams. That alone should tell you the type of establishment this is. But it gets even better. Horrible Staf...

Taylor Shelton

I heard about this place earlier in the summer and looked it up. There was contact info regarding virtual leasing tours and I was ready to tour and put a deposit down as it was a beautiful new build. After leaving several messages , I was finally abl...

Verified Resident 963973

The packages get messed up and the leasing office is not that helpful. The cleaning and maintenance staff are great. There's also a decent amount of security issues and have seen homeless people in and around the building. Including on elevators and ...

rashaun wright

My experience at union place was amazing! Thanks to the property manager Teona Payne. She was absolutely helpful and went above and beyond to make my experience the best. I tried to book a Tour24- self guided tour but there was no availability that d...

Nia Bluitt

They have so many apartments available because they don’t keep their leasing appointments. They broke 3 different appointments with me. Every time I call they say someone will get back with me and no one ever does. They must not like leases or mone...

Sue Lillo

After 3 failed phone calls, I was able to get in contact with them to setup a tour. We arrive and are told that nobody from the leasing office is there and that we have to wait an hour to tour the units ourselves. We left work early for the tour and ...

Verified Resident 550204

We have enjoyed our experience at Union Place. The proximity to Union Station was key for me as I take the train to work everyday. The amenities are incredible and everything is very clean and organized.

Caitlin Ritchie

This place is the absolute WORST. They stole our deposit and our application fees and then ghosted us after we submitted an application. Their leasing agents will never call you back or respond to your emails. DO NOT LIVE HERE.

Jasmine Robinson

Leasing office is extremely unprofessional. I’m guessing this place as so many openings because they refuse to give tours. I tried to call and reschedule our tour for a later time, but the leasing agent was apparently “unavailable.” We arrive l...

Joseph Bass

I've called the leasing office multiple times over the past week to speak with someone about a unit I was interested in. Each time, the receptionist assured me that someone from leasing would get back to me, but nobody has bothered reaching out to me...

Hina Acharya

The leasing apartment is impossible to get hold of.

Verified Resident 693119

It been a great experience living here at Union Place?. I would tell a friend or family members about Union living here the staff is amazing, the Maintenance is good at what you call them for,

Verified Resident 927094

I'm impressed with all of the lovely amenities that are available here at Union Place. I've lived in various places here in the DMV and I believe the builders and decorators got the social areas perfect for us all. I don't have a pet, but the dog par...

Danladi John

Never thought that online trading could be so helpful because of so many scammers online until I met Mrs. Olivia Carlos who changed my life and that of my family. I invested $1000 and got $11,670 Within a week. she is an expert and also proven to be ...

allird13

I've lived in Union Place for 2 years and have watched the quality of staff and building upkeep drop off substantially. The maintenance staff are great, but the concierge and leasing office have been increasingly unhelpful, and the property manager w...

Verified Resident 921612

Property staff has poor communication, does not respond to emails until about 4 "following up on this..." outreaches over 2 weeks. I'd rather they just respond within 48 business hours to tell me they need more time, or that there are no updates, or ...

Verified Resident 920514

Union place is a beautiful building with awesome amenities. I fell in love with the first apartment I looked at. The roof is gorgeous and well maintained and the gym is great. They also took covid practices very seriously which was nice to see.

Anonymous

Overall everything has been great i had a medical situation and the staff has been ok with helping to get me adjusted with what's needed to maintain my needs to continue to live here after my hospital stay

Verified Resident 79473

This complex is very convenient: tons of option for shopping and dining. It's also located very close to the metro. The amenities (gym, rooftop, common spaces) are very nice and always clean and accessible!

Verified Resident 324023

Union Place is overall a very comfortable place to live in. It is diverse and I love all the nooks area where you can sit and read a book or do some work. I like the gym, pool, rooftop, fire pit and game room area (clubroom). Union Place is a quiet a...

Verified Resident 911733

It's been good. Usually everything is very well kept and orderly. Haven't had too many issues with the building and staff are always very friendly. The rooftop area is very nice and the view of the city is great.

Verified Resident 908981

We've only lived here one week so far but the move in process was seamless and the apartment is great. So clean and quiet. The staff is great too and super helpful, especially since we have tons of packages coming this week. Overall, great experience...

Verified Resident 908734

The overall friendliness, efficiency and community has made our move in and living here amazing. If there is any drawback, there are homeless people across the street at both ends of the building, but they are all over the DC area as well. And the do...

Kerry Barrowclough

Over the past couple weeks, my friend and I have toured several apartments in the DMV area in an effort to find our new home. Union Place came recommended by a friend from work, so I contacted the leasing office and was fortunately connected with Kim...

Leasing agents don’t do a great job assisting individuals interested in their apartments. They don’t follow up on calls when you leave a message and give out incorrect info about their vacancies often. I waited five days for a call back. I had to...

Ti Dandy

I fell in love with this property during my tour with the Property Manager. First, let me just start by saying she was very professional, friendly and extremely knowledgeable. Regarding the property the location is prime. The apartment complex is ver...

Verified Resident 905827

Great apartment building, the management is transparent, communicative and responsive. The amenities are reasonably priced and the gym is amazing. The apartments are pretty quiet even though the building is next to the train and it's dig friendly

Eyuha Mathewos

This complex is great . We enjoyed the verity of amenities that were provided & the staff was very helpful. Would proudly recommend this place.

Mini Mansions

Amazing hospitality, I felt at home 😊.

Malcolm Smith

As I look for a new apartment to move into, my complaints don't really involve the staff because I barely interacted with them outside of signing my lease. That process was fine. Concierge staff is great and always nice and welcoming. Maintenance sta...

The reviews are true! This building is pretty bad. Be prepared to deal with noisy neighbors, systems being down etc. If you complain, management won't help you. The only attribute is the neighborhood. Not much more to say about this place but i'm sur...

Verified Resident 634144

This is a beautiful building with amazing amenities I'm excited to take advantage of! It is conveniently located and easily accessible. The staff is friendly and helpful. The apartment is beautiful and has great views of the city!

Dria Blaine

The reviews are true! This building is pretty bad. Be prepared to deal with noisy neighbors, systems being down etc. If you complain, management won't help you. The only attribute is the neighborhood. Not much more to say about this place but i'm sur...

Verified Resident 892704

Complex is approximately 2 years old. Staff is friendly and helpful but it still feels like the complex is trying to figure out itself out and maintenance initially is resistant to having work done. No major issues - but a few small issues - like: fl...

Marco Falvo

I wanted to drop a review for a leasing representative who has helped me in my search for apartments at the Union Place. First of all, I have not leased with UP yet, but based on the tours and information I gained from Jewell, I think I will be doing...

Sonja Breda

I've had a mixed experience at Union Place so far. The units themselves are beautiful and certain staff members - Daniela, especially - go above and beyond. But I have found some of the feedback others have left to be accurate and worth acknowledging...

Verified Resident 878423

I've reached out to corporate management twice regarding my leasing experience and I feel it could have gone much better and still have not heard back from anyone regarding my concerns as of yet to discuss our experience

Verified Resident 878423

Customer service and policy training is needed. The customer service we received during the leasing process was awful. There was very little follow up during the process that took over a month due to lack of follow up. We provided information more th...

Ami Kutzen

I just moved in and am so grateful to Daniela for helping me to navigate the process and making everything so smooth. I love my unit, very spacious with a ton of natural light. All around a great experience so far!

Graciela Briceno

I recently moved into Union Place and so far love my new home! The leasing process was easy and straightforward; I appreciate that Danielle took the time to answer all of my questions via phone and email, and even let me tour the unit twice so I coul...

Verified Resident 871695

Great maintenance, leasing and the concierge make this community a step above the rest. The location is great, the community is nice and new. Most important you get a lot of bang for your buck here...

Verified Resident 868867

I absolutely love the community and the concierge staff. Everyone is friendly and moves in a timely manner. I am excited to see what else the community has to offer. The area is close to dining and grocery stores very convenient.

Jordan P.

Be prepared to hear trains constantly morning, noon, and night. Also something is always broken. At all times. Up to one or two elevators are always broken and the coffee machine which is only available to residents between 6AM-10AM (a joke) regularl...

Tucker Little

To others on the hunt for a new apartment: add Union Place to your list. The building and apartments are beautiful, but the photos clearly show that. While I'm just moving in now, I feel compelled to write this review based on my leasing experience. ...

Becca Davila

Have had a wonderful experience with the staff, specifically Daniela! Since I was moving across the country, she helped me a great deal by answering all my questions in a timely manner!

Verified Resident 863899

Fantastic. Amazing help from the staff, beautiful building, clean, spacious, and modern apartment. I couldn't be happier. The staff is incredible and the move in process was smooth and easy. Very happy.

Grady Brock

I have yet to move in, but wanted to share my thoughts on the beginning of my experience that gives me an optimistic look on moving. Union Place was not at the top of my list when trying to find a place on my own for the first time. As soon as I sign...

Verified Resident 860789

Beautiful community in a great location. It has all of the amenities that you may need, and more. Staff is friendly and very helpful. The rates are quite competitive in comparison to other recently delivered buildings in NoMa.

Verified Resident 855598

The apartments themselves are great, pretty big compared to others in the neighborhood. Staff is really variable. The maintenance crew is incredible, very quick to respond and fix things and very helpful. For the most part the concierge staff is grea...

Turkan Mukhtarova

Impossible to get a hold of someone to even see the place... We walked up in person and were turned away - fine, we were in the area and swung by unannounced, I accept that they might not be able to show us a place on the spot. We called and then con...

Sanjay Iyer

Is anyone home in the leasing office?! We scheduled a virtual tour and confirmed with someone on the phone, no one showed up or called us - we waited for 1 hour. We called throughout the hour to confirm someone was coming, and each time were told the...

Laura Blackerby

I have lived here for a year and a half and have absolutely loved it. The location is perfect— a quick walk to 5 different grocery stores, two blocks from the Noma station, and close to Union Station. The management has been very responsive and hel...

Verified Resident 324023

Union Place is a great new apartment in the NOMA section of DC. Conveniently located near Union Station and NOMA station. The apartment building offers breathtaking view of DC. 24hrs Concierge service and security during the day and night. Ample park...

Verified Resident 324023

I moved to Union Place from Station House and was worried that that it will not match my expectations. So far everything is great, apartment is nice and spacious and staff are all great. Though I face the train, I like the sound of the train and it i...

Verified Resident 787416

Great, safe and clean and the staffs are nice. i would recommend the apartment to anyone. As a matter of fact i just recommend the apartment to a friend of mine. The communication is also great. really great place to live.

Verified Resident 783110

It has been truly amazing living here. Everyone is so kind and welcoming, not to mention the facility itself is beautiful! The amenities are great and kept very clean. My apartment has truly become an oasis for me!

Sara Miller

1 star for the rooftop view 1 star for the apartment design/colors. I'm the type to give people/places more than one chance because a bad first impressions can be justified. That's unfortunately not the case with Union Place. I tried to love it here,...

Verified Resident 808569

The apartment is amazing and the views are incredible from both our east facing room and the roof. I love the design of our room and the entire building. It's incredible the amenities offered for such a reasonable price.

Verified Resident 806970

I truly loved were I live but some people make it so difficult..Not wanting to listen to the rules make it difficult..I a firm believer not to mess up were I lived at,Following rules makes it so easier,,People has to get along with each other and loo...

Amrita Mehta

Omar at the leasing office has been absolutely fantastic! He worked with us to get us exactly what we were looking for. Can't say enough good things.

Verified Resident 799081

Brand new community with lovely amenities and features. The studio units are a great size compared to other building in the area. There is also a ton of closet space which is so helpful and appreciated! I can hear the people moving around who live ab...

Verified Resident 799082

The building is beautiful. The front desk staff are really kind. The apartment itself is also beautiful. Lots of natural light, modern appliances. The apartment building is really clean and seems to be well kept. No issues so far.

Verified Resident 799111

Building is beautiful and in a great location. We feel safe here and enjoy the amenities. In spite the beautiful building and ideal location, the concierge team is often unfriendly, unhelpful and unprofessional. I've lived in a number of luxury build...

Verified Resident 798144

My experience here has been okay, some concierge should have a more pleasant attitude. Residents are very sensitive to noise, frequent noise complaints. Maintenance does a wonderful job, however some residents do not clean up after there pets.

Elle B.

*if I could give this place less than one star, I would. This is absolutely thee worst place I've ever stayed at on my own. I gave a 60 day's notice to vacate my unit but because of the current global pandemic (COVID-19), I had emailed management ask...

ceo Company

Lol place is a joke. Drew congrats is the reason all of my business partners did not move in lucky them. I got stuck here thank God this is not home. The concierge might be the only good thing about this building. Maybe a decent rooftop view. But man...

Jazmin George

I've certainly had my ups and downs here, but I will say that the negative experiences have primarily been because of specific individuals and not the entire building/staff. My first experience with leasing was simply amazing. Teona Payne is the assi...

Saint Ray

I have been a resident at Union Place for over a year and I love my apartment home. Teona, the Assistant Property Manager, has been over the top helpful and super responsive. The maintenance team promptly responds and completes requests in a timely f...

Verified Resident 759475

The management, staff, and leasing professionals have all been exceptional. The quality of the community spaces, particularly the first-floor and rooftop amenities, are amazing. Most neighbors seem to be very friendly as well, a huge plus for us. The...

Verified Resident 790066

For a new property, there are bound to be a few snags but the staff and management has handled everything as quickly as possible. It's been a great experience living here and I'm looking forward to resigning and continuing to live here.

Sascha M

The people have no idea of what they’re doing. It’s almost like it’s run by twelve year olds.

Verified Resident 787416

Clean environment, highly secured environment, great communication skills from the staffs and good etiquette. 24 hours shift at the front desk, always available to assist residents. i will highly recommend union place apartment.

Verified Resident 787446

A great team. It's been a tough time with COVID and the Union Place staff are smart, cheerful, and reassuring. They made a bad situation better and we appreciate them. This is a wonderful place to live and we appreciate all the people who work to mak...

Verified Resident 783110

From start to finish the process of moving in was a breeze! As a resident the staff has been wonderful, the community members are great, and the amenities and services are like no other! I am so happy to have found such a wonderful place right in the...

Verified Resident 668847

Great experience so far. Really like getting to know my neighbors. Recommend this building to a lot of different folks. Only issue is that it is far from downtown DC/NW. Neighborhood can be a little sketchy at night but also it gives great character.

Verified Resident 719525

I've been living at Union Place for a year and I have renewed my lease. It's a great location with friendly staff and over all a nice building. I love being in the mix of everything close to the metro and work.

Verified Resident 774807

Positive overall. Very nice, updated interior, good layout, and clean, considerate staff. The front desk is always there when I need them, and the leasing office is responsive. Negatives of the building include very thin walls (I can hear everything ...

Keiran Snow-Dawson

Beautiful building with an incompetent management staff that lies and puts responsibility for everything on the tenants. I love my unit in the building, but the building itself it awful. Elevators are always broken, entrance doors are always broken, ...

Anonymous

Fine place to live and staff are very accommodating, but company misrepresented leasing terms to us and attempted to hit us up for more money after we already negotiated final payment for the end of our lease. Watch your wallet.

Aaron Huertas

Fine place to live and staff are very accommodating, but company misrepresented leasing terms to us and attempted to hit us up for more money after we already negotiated final payment for the end of our lease. Watch your wallet.

Verified Resident 760791

Clean and the building has a friendly staff! The process was a little long but the staff was able to work us through the process. Only anomaly was the lack of an online application process. Not sure why the lease can be executed online but the applic...

Verified Resident 760326

great community with great people. Great vibes new modern look for a great price. love the pool area and my apartment is big and comfortable. my agent who help me move in made me so comfortable .......

Evan

Only just moved in, but build quality is good and pleasant amenities/public spaces. Best part so far is the concierges we've met and the maintenance staff -- Kam, LaTasha, Clyde, and Noel especially -- who are top-notch and really attentive. They've ...

Verified Resident 657718

Union Place is a quality new community in an established neighborhood that is growing. It's close to the Red Line metro, Union Station, & H St NE restaurants. This is a very walkable neighborhood. The amenities are outstanding with a wonderful staff....

Christina Castiglione

DO NOT LIVE HERE. It is extremely overpriced for poor management and absolutely everything is broken. Here is everything that has been broken in the past few months. 1. 4/5 elevators 2. Peleton bike 3. Rooftop grills 4. Internet/phone service 5. Slid...

Verified Resident 742481

Other than the issues that I know are underway (the elevators not working, etc) I have been really pleased with Union Place. The staff is always friendly, common spaces are kept clean, and the residents all seem to treat each other with respect.

aminata aubiant

I lived at Union Place from March 2019 to January 2020. Overall my experience was positive. Lease ups are often chaotic at the beginning- the staff might be new, things that are supposed to be brand new break, construction issues are discovered too l...

Verified Resident 704567

The management office does not provide important information to residents. We have been dealing with constant elevator outages, and the package delivery system is very unreliable. Amenities are not maintained well - there are only 2 grills for a 500+...

Verified Resident 737958

Fine - It's annoying that the elevator never works though... Can we please do something about there only being one available elevator in the back L Street entrance. When the only available elevator is locked because someone is moving in then I have t...

Anna Powers

I HATE this building. DO NOT MOVE HERE!! I’ve lived in three other “luxury” buildings in NoMa and each one is managed way better than Union Place. The management is rude, inconsistent, and has downright been dishonest about the services in the ...

Eric Anthony

I lived in union place for 7 months. It’s way over priced for a building that doesn’t deliver on its promises. On a good day 3 of the 5 elevators worked. The “high-speed” internet included in the amenity fee goes out every hour, so if you nee...

I've been a resident at Union Place for several months. I really wish I loved this place - it would make the high price tag easier to swallow. Unfortunately, there have just been too many unresolved issues for me to look past. 1) The garbage chutes h...

Verified Resident 724066

My apartment is beautiful, although expensive, and the fit and finish ok. The staff are generally helpful although there is a lot of turnover in the Front Desk and Concierge, which is staffed by a third party service I believe. Personal service seems...

Jonathan Frank

A disappointing experience all around. I’ve lived here for two months and there has not been a single day when all amenities are working at the same time. It is a constant fight with property management to get them to address needed repairs in the ...

Paola Chavez

Union Place is beautifully designed and has many great amenities. The staff has been amazing to work with so far! In particular Omar and Teona who helped my leasing process. I move in next week! Can' wait to live in this building.

Verified Resident 710664

Excellent staff and management, and the concrete floors and walls make this a very quiet place to live! Location is perfect, close to everything, views are amazing. A great community to live in. We're never leaving.

Verified Resident 707083

I just moved in, but it has been positive so far. The amenities are fantastic, i really like the gym and the rooftop view is spectacular. It is in an ideal location, convenient to the metro and nightlife.

Gregory T. Angelo

Less than 2 weeks living in this building and: - L Street entrance broken - Rooftop grill broken - Amazon package hub broken - Mosquito infestations in the common areas - L Street entrance fixed then broken again 1 day later Broken amenities that wer...

LC McIntosh

AVOID!! Amenities are always broken. As I write this the L Street entrance is out of service for the second time in a week, the coffee maker (which they started charging money for - who does that?!) is broken, the "24 hour" concierge desk is NEVER at...

Verified Resident 704608

Trying to communicate with our specific leasing agent was like pulling teeth, but everyone else has been wonderful. Very helpful and receptive to questions/inquiries at the front desk, excellent amenities, and quiet room.

Verified Resident 701679

The community is great, leasing agents and staff are very professional. The apartments area well constructed, and have a great variety of floor plans. The individuals who occupy the building are very welcoming, the community is youthful and exuberant...

Verified Resident 693592

Terrible move in experience, would not recommend this building. Problems with washer, maintenance, lease and overall move in process. There is better customer service other places for what you pay to live here.

Verified Resident 693119

It was a long time coming, but we're here thank you Derek for all your hard work ?? I really like my apartment, I'm so happy to be home now, I'll like to thank Omar as well for they both have worked for us to get in our apartment.

Verified Resident 691803

Great, amenities. Very friendly people. Excellent neighborhood lots of great restaurants and stores in walking distance. Really great gym and rooftop deck. Pet friendly. Bike friendly. Right by union station.

Verified Resident 690503

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Verified Resident 688964

Just moved in a week ago. The staff is very friendly but perhaps due to the fact that it's a new building, they haven't had answers to most of the questions I've had and it hasn't left me feeling so confident. Plus our AC was broken when we moved in....

Verified Resident 683176

It's too new to really give a complete review, but it's very promising. Friendly efficient staff, beautiful units with views to die for, lots of amenities, fabulous location for transit, restaurants and shopping. So far so good.

Verified Resident 683255

Concierge is helpful and kind. Amenities are always clean and are great crowd pleasers. The apartment is beautiful. The gym is one fantastic home gym. Though, I do wish there were a couple of more machines or basic materials at the gym ie: jump rope,...

Verified Resident 677471

Impeccable building with amazing amenities. The staff is great and attentive. Everything in the neighborhood is in walking distance which makes living in this area even better. I would recommend this property to all my friends and family.

Verified Resident 656225

Union Place is a wonderful building; the building pretty much sells itself. However, a building is only as good as its management team. The team really does take our requests seriously and prioritizes resident's requests. The move in process was smoo...

Verified Resident 676122

I would not recommend moving into this building. While it is beautiful and the amenities are great, the staff is unknowledgeable and no one seems to know what's going on. The roof gets over crowded very frequently and people leave trash everywhere. T...

Verified Resident 673291

Union Place has great amenities - rooftop pool, outdoor area overlooking the skyline of DC, gym with rock climbing wall, not to mention the multiple work areas. Apartments are spacious yet still feel homey. 10/10 would recommend.

Verified Resident 668630

The staff at Union Place has been generally very difficult to get in touch with to resolve issues. The building manager has been more helpful, but it is clear that he is being forced to do jobs that are not his own, and as a result is also less respo...

Verified Resident 667912

The building is overall amazing in regards to affordability, amenities, and value. Every resident and receptionist I come across is very friendly and gives a community feelings. However, the leasing agents you have to first go through are not knowled...

Marques Smith

I had the best experience on tour and great amenities. Derek showed great hospitality and was great showing the place.

Drew (property manager) Teona (assistant manager) Derick (director) are all doing an awesome job and very responsive!! I owe a lot to the leasing office for making my transition to my new home a wonderful experience!! The staff is very like able, fri...

Deborah Katherine Lovett

For better or worse, I am PAINFULLY picky. Union Place exceeds my wildest wishes. The finishes are beautiful, the workmanship is high quality (I can't remember the last time I was able to say that!), the amenities are amazing and the staff are superb...

Verified Resident 663154

The leasing agent was unprofessional, resisted showing available apartment until proof was provided from TollBrothers website, scrolled on his cellphone as I toured the apartment. I was not given a welcome package or information about maintenance req...

Carolyn Rider

The apartments are very nice but the staff is terrible. I am super flexible but when I went in to tour apartments, they made me wait for 10 minutes 2 separate times. The tour was super short and you can tell they’re just doing a lot and were not ve...

Verified Resident 294052

Building and amenities are beautiful, but the staff need to still work out some kinks. There's not enough staff working in my opinion and it takes a while to get any type of email response. Some of the front desk staff members are not knowledgeable a...

Verified Resident 659678

The application process and getting a lease was terrible. We applied months before the requested move in date and didn't get a lease to sign until a couple of days before. We never received any information about the move in process. Thankfully our ke...

Verified Resident 656022

I recently moved in and I honestly don't know what I would've done without the help of Teona, the leasing manager. She was amazing throughout the whole process, whereas the other representative from the office, Danielle, was terrible. She was rude an...

Verified Resident 656084

I haven't stayed long enough to give a fair review but I will once more time passes. For any place, be sure to do research, ask many questions, pay close attention to the model you are seeking, weigh your options, etc.

Kathryn Law

We went to have a look, without an appointment, and what a great experience we had. Daniela is the perfect leasing agent: infinitely patient, and cheerfully supportive of our decision-making process. She answered all our questions, showed us everythi...

Verified Resident 648395

The community is really nice, the staff is incredibly helpful and friendly. Service requests or any other issues are rapidly resolved. I've had no problems thus far, and enjoy the area as well. I live close to the metro, H Street nightlife, and groce...

I went to the very first open house. Zero organization, waited 45 minutes before I was finally taken on a group tour which amounted to the agent bringing us to the third floor and letting us just walk around on our own. Gave my contact info to do a p...

Mary Parrish

The apartment building is amazing beautiful built and the amenities are great,but yes there a but they put you thought so much just to be a tenth, and you still have to wait for June or July for a apartment to move in I really would like to live here...

Runner Guy

Try and book an appointment to see an apartment -- the phone number on the website goes to South Carolina to a person that has zero interest in helping. She did however offer me a Philadelphia phone number .. which no surprise is not the leasing offi...

Rachel McCoy

I don't normally leave reviews and I am still waiting to hear on my application. But I wanted to address some of the negative reviews. When I initially looked at Union Place, I received a tour with another family. I was looking to potentially sign a ...

I could talk about how beautiful Union Place is, and how great all of the amenities are (and they are - go see them for yourself!). As someone who has lived in new communities in DC in the past, what has really made Union Place stand apart is the man...

Harris D’Ambrosi

I could talk about how beautiful Union Place is, and how great all of the amenities are (and they are - go see them for yourself!). As someone who has lived in new communities in DC in the past, what has really made Union Place stand apart is the man...

Joshua Gray

First and foremost, I want to thank Teona so much for making the leasing and moving-in process so seamless and easy. She has been completely amazing! She went over and beyond to make sure all my needs, questions, and concerns were answered in a very ...

I recently just moved into to DC area for a job and was looking for my first place. Needless to say, I was not super knowledgable and was completely overwhelmed by all of the living options in DC. I had originally looked at Union Place and (after som...

I had an absolutely terrible experience with the leasing agent at this building's open house. The building itself looks beautiful and seemed like a great place to live, but after going on a tour where they clearly were not interested in renting to us...

Esse Darden

Brand new property. Understaffed and poorly operated. When you communicate with management & come for a 2nd visit, wait OVER an HOUR AND 1/2, then your time is FURTHER disrespected by the manager lying to your face and servicing someone else ahead of...