Ratings & Reviews

Anthony Murrello

The leasing office, especially the agent I worked with, Greg, was super helpful and made it a very easy transition. I’ve been here for a month so far and the building is great. The whole process was a very positive experience.

Andrea

I absolutely love living here. All of the staff from the leasing office to the concierge are so kind! The amount of support I'm receiving is unexplainable and I recommend this apartment to anyone that'll listen.

Mark JJ

Found out today Ebony was fired. good news!! thank you for providing a peaceful and less ghetto lobby back to residents !!

I love everything about my unit Everyone that works here are beyond polite The area it self is just in a great place which makes everything so very convenient.

Alixha

I love everything about my unit Everyone that works here are beyond polite The area it self is just in a great place which makes everything so very convenient.

I love everything about the Westerly. The modern amenities the keyless doors but most of all I really like the people who work here. All of the concierge are the nicest most pleasant people. The leasing agents are quick to help with whatever I need.

Carol

I love everything about the Westerly. The modern amenities the keyless doors but most of all I really like the people who work here. All of the concierge are the nicest most pleasant people. The leasing agents are quick to help with whatever I need.

Great and safe place, friendly people, good service. You can really enjoy to stay there, swimming pool and gym are always available, nice penthouse area with a good view

Faye Delkaso

I really enjoy the building!! The maintenance team has been a pleasure to work with. They are prompt and professional. I’m someone who likes to know what is going on with things and they walked me through everything I needed to know about my brand ...

Oleksii Kalashnikov

Great and safe place, friendly people, good service. You can really enjoy to stay there, swimming pool and gym are always available, nice penthouse area with a good view

Literally love it here so far, this is my third day and everything is going so well. Every part of the staff is professional and respectful. The building is beautiful and peaceful. Can’t wait to really make this my home.

Adrianne

Literally love it here so far, this is my third day and everything is going so well. Every part of the staff is professional and respectful. The building is beautiful and peaceful. Can’t wait to really make this my home.

Verified Resident

So far so good. I’ve had a few issues that I’ve mentioned to the leasing office and most have been addressed and fixed. Nothing major is wrong and I’m very happy with everything so far.

Hey, Community! First day was a lot of appreciation and thankful thoughts. It was a Sunday. Before the signing, the steps to getting the apartment was a warm suggestion that anything is possible. Everyone that works here are great and pleasant. But t...

Brian

Hey, Community! First day was a lot of appreciation and thankful thoughts. It was a Sunday. Before the signing, the steps to getting the apartment was a warm suggestion that anything is possible. Everyone that works here are great and pleasant. But t...

Matt

FAKE REVIEWS LEFT AND RIGHT TALK TO REAL RESIDENTS DURING YOUR TOUR ABOUT THEIR EXPERIENCES! Employees are getting fake reviews posted because Bozzuto expects them to do that, if you see a name mentioned it’s a fake review solicited or posted by an...

Daryl Jucar

I moved into The Westerly on June 18, and since then, the extensive list of issues I've met would make me warn any potential residents to look elsewhere before having to deal with this leasing office's lack of accountability. To this day, all of the ...

vk oneness

I have had thus far a very good experience, I first interacted with Raven who was nice and patient with me, then I met Greg who showed me the 1bedroom apartment and he was nice, although I was not able to get the 1bedroom apt at the time which I was ...

I recently moved into my new apartment, and I have to say, the move-in process was pretty smooth overall. The leasing agents were helpful and made the transition easy. However, once I settled in, I noticed a very unpleasant mildew smell permeating th...

Courtney

It has been ok living in this apartment building however it has been an ongoing issue with the dogs not being leashed and held by their owners. The leasing consultants are not as professional as you would think they should be. But overall I enjoy my ...

Jordayn

I recently moved into my new apartment, and I have to say, the move-in process was pretty smooth overall. The leasing agents were helpful and made the transition easy. However, once I settled in, I noticed a very unpleasant mildew smell permeating th...

Mamie Washington

False advertising. Received multiple emails from the property (most recent being yesterday) stating they had several units within my specifications available. Wonderful. Confirmed with a leasing rep and scheduled a tour for this afternoon. I drive 45...

Skyra’s Dream Events L.L.C

I was very happy to know that I could view and apply on a Sunday. The apartments are very nice inside and the amenities are a plus. The best of all Ms.Christina was so amazing. She had knowledge of the property and the surrounding areas. Ms. Christin...

Chris A.O

Incompetent leasing office staffs and management. They don't respond to emails, and ain't versed in administrative duties. Their service is sub par.responding to your inquiry via phone if you're lucky to reach anyone aside the one person concierge. T...

Alessandro Young

Please DO NOT MOVE TO THIS BUILDING! I moved her a month after they opened and everything seem great. After a couple months things started to happen. First, the leasing office renewed all their staff. Then security stuff started to happens like an ar...

Iyniya Hyman

Destiny has been amazing with my application process !

The Westerly is the best place I resided at in a long time they have everything in reach and are very caring to their tenants and Pets and maintenance is superb.

Daron

The Westerly is the best place I resided at in a long time they have everything in reach and are very caring to their tenants and Pets and maintenance is superb.

Joseph

Everything is great and special thanks to Shawn Reed who facilitated my application and residency. I’m a little disappointed in the leaking refrigerator and three drawers with no bottom in the bathroom, but they assured me that it would be fixed im...

Carol Bryant

I recently obtained a unit in the Westerly. I have been to the building several times and I was always met by the nicest young lady Ms Ebony . She has the best personality and it is a pleasure to be met with such kindness. You can tell she loves her ...

K. Majlaton

It is such a pleasure to be greeted by Ms. Ebony each morning. She is always helpful, upbeat and smiling.

Anthony Stanley

Ms. Ebony is the best most engaging concierge very energetic and makes the westerly very welcoming

Shawn Jordan

I walked in “The Westerly” apartments and was immediately greeted by Ms Ebony! That just made me feel warm and comfortable after a stressful morning. She’s simply amazing! Then I was promptly introduced to Destiny who took me on a fabulous tour...

B F

Love this place! The studios are large. The lobby and gym are really well appointed. The concierge is quite lovely and friendly. In particular Ms. Ebony’s friendliness and positivity every day really makes this a great place to live. The only compl...

Amazing building very clean and a ton resident friendly features I was greeted when I walked in by a very lovely and amazing receptionist named chanelle she made my experience there golden she is one of kind when it comes to giving out tours and expl...

Myles Taylor

Destiny in the leasing office gave an exceptional tour and made my application process a breeze. If you are applying through the IZ program work with her.

Jamiya Watford

Ms. Ebony is the best, she does her job to the tea! She’s the best face of Bozzuto. I love seeing her daily.

Erin Orion

Ebony is a literal delight when she greeted everyone. She is so welcoming and direct. I am loving the vibe of the building. Destiny & Raven was great with getting back to me and made the move in process easy.

Ennis Neal

I would like to say I have been living at the Westerly for 2 months now and I must say hands down the concierge Ms.Ebony is all about her business she gets everyone that comes in and out the building she also helps anyone that needs to be help, I gav...

Daron Cooper

Ms.Ebony and the entire concierge staff are so wonderful and caring and I appreciate them all!!!

Shango Layo

We had the pleasure of working with Greg. He made our move in smooth and he was very accommodating to our needs. The Westerly has a chill feel and a great location. Thank you.

Marilyn Hawkins

The staff at the Westerly DC provide exemplary service from Ebony &Chanel In Concierge, the entire maintenance staff from management down are always helpful to me beyond expectations. The property Manager, Robert Hitte, took the time to meet with gov...

Reggie Ogoe

Ms. Ebony and Chanell have been absolutely worth 5 stars! Always appreciate their greeting and their overall welcoming attitudes. Same for the maintenance and cleaning staff who have always been friendly, willing to serve and effective. The building ...

Marilyn

The staff at the Westerly DC provide exemplary service from Ebony &Chanel In Concierge, the entire maintenance staff from management down are always helpful to me beyond expectations. The property Manager, Robert Hitte, took the time to meet with gov...

Ricardo Ferracini

The Westerly is a great condo. Perfect location, very close to the metro station, Safeway and so on. Ebony at the Concierge is the best always in a super positive vibe and Channel also always kind and helpful.

Since I’ve moved in the westerly, they have been nothing but amazing! From the lovely concierge to the leasing staff. I recently moved in and so far my experience has been good.

Marie Mainil

Ms Ebony has been kind, and get things done, in the context of my moving in. Thank you!

Ozian

Since I’ve moved in the westerly, they have been nothing but amazing! From the lovely concierge to the leasing staff. I recently moved in and so far my experience has been good.

It’s the best I’ve ever lived. Cioncerge is great. Maintenance is the best. Move here if you can. You will be glad you did. The location, amenities, the wharf right down the street. Waterfront metro station 1block away. 295,3rdsttunnel, very clos...

John Sessler

We've had a great experience as part of The Westerly community. One of the best aspects is being greeted by Ebony, the concierge, each morning and afternoon. She is kind and compassionate and genuinely interested in getting to know the residents.

Sharday Bradshaw

Leasing agent Raven and Destiny were awesome . I love my apartment and the community is awesome

Shakira Richardson

The Leasing Consultant Destiny Eubanks was so patient, professional and personable. She explained the affordable application with great detail and gave an AMAZING tour.

a D

Ms. ebony is a wonderful concierge and an all around great person that has built a relationship with most residents. Grateful to have her working for us.

Marilyn Felton

It's has been a pleasure since meeting Ms. Ebony during my residency arrival. She is very professional, she pays close attention to detailed of various requests to accommodate the needs of the residence. Ms. Ebony always greet the residents with a wa...

Catherine Hill

The Front Desk Concierge Managers, Ebony and Chanel are the ultimate professionals overseeing the various details with managing the front desk and office areas. I always appreciate seeing their beautiful smiles when I enter the building at 350 Maple ...

Noah Tesfai

Concierge never fails to help, we love Ms.Ebony she’s always so helpful and kind.

George Ortiz

While I absolutely love the front desk and maintenance people (and they do a great job), I cannot say the building isn't free of problems and challenges. We had a GUN point home invasion robbery in this building that I was personally witness to becau...

Caroline Garcia

Since I lived here @ The Westerly, I must say Ebony and Chanelle has been Amazing with customer service and always very helpful

Kadrie Lamin

I’m happy to leave a glowing recount of the amazing service and hospitality provided by our executive concierge Ebony. She is truly a light and often times the best start of my day and a welcoming smile in the evenings. She is thoughtful, intention...

Osbornay Lake

My housing experience here at the Westerly hasn’t been anything short of a great living experience. The concierge Ms. Ebony is very welcoming every time I enter the building. Even on bad days, sleepy days, her energy is exceptional. Despite the cha...

Vernae Williams

Ms ebony at the front desk gives excellent service , always very helpful and dependable my kids love her such a great representation for the westerly

Dwight

It’s the best I’ve ever lived. Cioncerge is great. Maintenance is the best. Move here if you can. You will be glad you did. The location, amenities, the wharf right down the street. Waterfront metro station 1block away. 295,3rdsttunnel, very clos...

Amber Doan

My stay at the Westerly has been amazing and comfortable. One of the maintenance techs, Bayron, have been nothing but kind and helpful. He always handles my requests seriously and with urgency!

Vanessa Wilder

I'm pleased to say that this place is absolutely AMAZING! It took some time to get in here. But the wait was worth it. The staff are genuinely courteous to the residents. The morning concierge, Ebony, always has an uplifting greeting in the mornings ...

Michaela Barber

Destiny was very helpful, attentive and kind. I really appreciated her services. Thank you!

Donal Martinez

Ive been living here for the past couple month and i love it so much. The location is absolutely lovely,the amenities are plentiful, and the service is great. I had troubles with my bathroom and a young man named Bayron came and helped me immediately...

Jewell Briscoe

I want to give a big shoutout to Mike, Victor, and Bayron from the maintenance team. They were prompt, professional, and went above and beyond to make sure everything was fixed properly. Their attention to detail and friendly attitude made the whole ...

Boo Boi

I am delighted to share my exceptional experience with the maintenance team. Mike, Bayron and Victor’s service was nothing short of outstanding. From the moment I reached out, their response was swift and professional. They addressed the issue with...

Vernae Williams

I'd like to recognize Mike, Victor, and Bayron from the maintenance team for their outstanding work. They were quick to respond, thorough in their repairs, and very courteous throughout the entire process. Their dedication to their job really shows, ...

Antonio Campbell

Working with Mike and the maintenance team at The westerly has been a pleasure. Looking forward to many years in this partnership.

Yenesis Colon

I love living here! The ladies at the Concierge are so sweet and helpful, especially Ms.Ebony who spoils my little dog with treats. I’m seeing very negative things said about her that aren’t even true. If you’re writing a nasty review because y...

Joniqua Hutchinson

I moved into The Westerly just two days ago, and I'm already impressed by the exceptional service from Cole and Bobby. Their support made my move seamless, and their professionalism truly stands out. Excited to call this place home and grateful for s...

Jerrold Washington

Mike,victor and bayron are doing a great job at The Westerly.

Jessica Jones

Great location, nice, clean and quiet building. Moving in was simple, thanks to Mike from maintenance. He helped me tremendously, along with fast and efficient communication. Thanks Mike!! Looking forward to my time here at The Westerly.

Yeimy Sorto

“The maintenance technician Bayron has been very courteous, helpful, and respectful with my grandmother that lives at the westerly. He helps her with small task even if she just has a simple question he is always nice , has a smile, and always take...

Jasmine Sasser

Mike Bayron and Victor are always polite when they come to my unit and always fix my issues very quickly. Best maintenance team ever.

ronny minor

I just recently moved in and I love my apartment and the amenities! I had a few issues upon moving in but the maintenance team was right on it . Shoutout to Mike, Victor and Bayron for doing an awesome job!

Keshaye Edwards

I love compliance and the leasing office they get back with you ❤love the vibe you guys rock

The westerly has been an hit or miss experience. Overall the building presentation is everything. Very very decorative very welcoming customer service manage well with the morning greetings. The building has seen chaotic at times , Regarding packagin...

Glenn Johnson

Ms. Ebony is the best Concierge I ever had the pleasure of experiencing. Her customer service never faulters and she always handles everything with a positive attitude. Very grateful to have her here

asuman rukia

I have had the best experience so far, the staff are very welcoming especially Ebony who goes beyond to make someone's day with her beautiful smile. She makes everyone feel welcomed.

Rakiyah

The westerly has been an hit or miss experience. Overall the building presentation is everything. Very very decorative very welcoming customer service manage well with the morning greetings. The building has seen chaotic at times , Regarding packagin...

Yenesis

I think the staff is amazing. I absolutely love living here. If I’m being picky, I really don’t like the smell of the emergency stairwell because people smoke and it seems like it’s acceptable to smoke in there even though this is a smoke free ...

I love it. It’s very spacious, very quiet, great amenities, neighbor friendly, pet friendly. Maintenance very quick to respond. I’ve had a great experience here so far nothing to complain about highly recommend.

Tosin Tiamiyu

I am pleased to write this review. Ms. Raven has been a pleasure to work with! She has made the move in process a lot easier. Glad we have her at the Westerly!

high standards

I moved here a couple of months ago. The overall place is good. The apartments are amazing. Location is good but concierge team…… is amazing and on point specially Miss Ebony she addresses everybody by name wishes you good morning every time you ...

Helen Souza

Best concierge services I could experience

Steven Schiffour

Huge shout out to Ebony!! Definitely helped make the move-in process easier and stress free. Always greets you with a smile, and always happy to help! Thank you, Ebony!

Patrice Williams

Hi. I've been a resident since March and have Nothing but praise. I am met daily with a warm welcome from concierge Ebony. She is always helpful and friendly, knows all the info and has a great personality. She's a great asset to The Westerly. I'm gl...

Jerrell Wooten

Miss Ebony is a Wonderful Concierge, she makes sure all Residents are comfortable in their environment. She makes sure the Residents are well taken care of,it's never dull moment when she's at the front.. We appreciate her kindness and her generosity...

Erna Roth

Ms. Ebony and Ms. Channel are the best concierge team our of all the apartment buildings I have lived in. They are the sweetest and most attentive team and always do an excellent work at making me everyone feel that they are at home!

Elliot Robinson

2 months into living at The Westerly and I have no complaints. Concierge (especially Ebony) go above and beyond to make life easier. Would recommend!

Nikita L Williams

I live here for 8 months ms ebony is an amazing person she so sweet she always have a positive energy every day I see her she does her job very well and she is so professional

Noah Epps

New resident here, and I’ve been having a pleasant experience so far. Ms. Ebony has been doing nothing but a great job at making me and my family feel at home. Thank you !

Paulchee Cook

Ms. Ebony has been a pleasure and a great help since I move in! She is always so eager to help everyone that walks into the building. Thanks Ms. Ebony for your help always

Kerneil Smith

Front desk is very helpful when it comes to making me feel at home at my place of residents. Dog treats are offered to my dog daily, nd any assistance I need or trouble in having there always there to lend a helping hand

Jaykeya

I love it. It’s very spacious, very quiet, great amenities, neighbor friendly, pet friendly. Maintenance very quick to respond. I’ve had a great experience here so far nothing to complain about highly recommend.

Dan Holohan

Really cool spot! Rayven was super helpful during my tour.

Diamond Hinton

RayvenT was so helpful and very professional she made my experience at the westerly very smooth :)

Katie Logan

The website specials are misleading. I called to confirm with the leasing staff on August 28th, the woman said that “the website is wrong, it’s one month free.” She was very disinterested in the exchange, so I wouldn’t apply. As of Sept.5, ov...

Thelma

I have viewed several properties in DC in search for a new apartment. My recent tour of this property was the worst. I was scheduled to have a guided tour; however, when I got to the property I'm told it will be self -guided. I went along with this. ...

Glenn

I can’t get my Internet set up because I don’t know which address to use. Other wise I love it here. Convenience was a big factor me for me this place is perfect location wise

Scorpio Mars

The concierge ebony is the rudest person I have ever met that works in hospitality. I tried calling the front desk several times and she never answered the phone once. So I ended up going downstairs to ask her a question and she was so rude to me tha...

Graham Tracy

Management is getting fake reviews posted to inflate ratings 9/3/24: all three of the elevators in the building are not working. Unfortunately a handicap resident has been trapped in the lobby and cannot get to their unit. I hope someone comes soon :...

Ashanti

My experience here at the westerly so far has been okay lol. I haven’t been here long enough to go into detail but I am in love with my unit. I haven’t met any of my neighbors yet. My floor is very quiet. And I just want theses reward points

I've been waiting to move into my beautiful apartment for a while now. I applied in March and still waiting for everything to be submitted so that we can move forward with the process. Try to emailing the general manager several times but most of the...

Tamika

I've been waiting to move into my beautiful apartment for a while now. I applied in March and still waiting for everything to be submitted so that we can move forward with the process. Try to emailing the general manager several times but most of the...

The perfect apartment for you if you love paying $50 to get ghosted, treated horribly, and never ever hear back!!! There are so many amazing Bozzuto-managed apartments in DC. The management company itself is not the problem because none of the other ...

Dennis Minor

Terrible experience with the Westerly!! I had the absolute displeasure of dealing with the Westerly leasing agency in SW DC and I have never encountered such unprofessionalism and incompetence in my life. After paying the $50 application fee and prom...

Adriana Cardenas

If I could give zero stars, I would. I applied for an apartment at The Westerly on August 1st, and for nearly 15 days, I received no response to my phone calls, and there was no update in the application portal. Despite repeated follow-ups, no one co...

Justin Browne

Good luck getting in contact with anyone for leasing guidance and have fun wasting a 50$ application fee charge. They don’t answer their phones and when they do they are not helpful at all. Dodged a bullet I guess by the other review..

forever xx

❤️The perfect apartment for you if you love paying $50 to get ghosted, treated horribly, and never ever hear back!!!❤️ There are so many amazing Bozzuto-managed apartments in DC. The management company itself is not the problem because none o...

The management is friendly and in general the building is lovely and clean. The concierge is always amazing and helpful, they really go out of their way to help you. I'd really love to see the lights replaced on the elevators--they have been out sinc...

Jimia Tiamiyu

I love interacting with the staff at the Westerly they are extremely supportive and helpful throughout the leasing process. Mrs. Eboni is always friendly and welcoming at the front desk. She is very attentive and professional.

Bernardo

My leasing application was quite challenging, but in the end, I got to the moving part. The staff has been helpful, I know it wasn't their fault, but I had a huge delay and issues getting it approved. However, it's getting done and I'm thrilled to fi...

Bianca

The management is friendly and in general the building is lovely and clean. The concierge is always amazing and helpful, they really go out of their way to help you. I'd really love to see the lights replaced on the elevators--they have been out sinc...

It has been okay so far. Make sure to ask all the procedural requirements before you move in. Also they will stop responding to your emails once you move in..

Begum

It has been okay so far. Make sure to ask all the procedural requirements before you move in. Also they will stop responding to your emails once you move in..

Katie

Clean and new apartments, can be responsive and helpful when needed. The gym is very nice and luxury. Sometimes it can be hard to get through the phone line

So far, my living experience has been impeccable! The concierge and staff have been so helpful and welcoming. I can't wait to make memories here at my new home.

Vanessa

So far, my living experience has been impeccable! The concierge and staff have been so helpful and welcoming. I can't wait to make memories here at my new home.

I am so impressed with everything about this community, most importantly the management and the concierge, shout out to Ebony at The Westerly, she was very kind, professional and supportive . The team are responsive, knowledgeable, helpful, hardworki...

Jeff Simmonds

I am so impressed with everything about this community, most importantly the management and the concierge, shout out to Ebony at The Westerly, she was very kind, professional and supportive . The team are responsive, knowledgeable, helpful, hardworki...

Jeff

I am so impressed with everything about this community, most importantly the management and the concierge, shout out to Ebony at The Westerly, she was very kind, professional and supportive . The team are responsive, knowledgeable, helpful, hardworki...

Rowles

My name is Rowles Adams I’m a current D.C. resident who is currently in the process of obtaining an affordable housing unit in the waterfront area. In late June I started an application for one of the affordable units at the Westerly. My first few ...

Everyone was friendly and had great attitudes. I felt very welcomed. The concierge was very helpful. The building is very clean smells great and it’s very quiet on my floor. I’m glad to be home.

I love it here , every one is so friendly and nice the gym is a A very close to Safeway , a new donut place just open up next store , and the train station is walking distance

I love it here the residents are nice and friendly and I have a lot of new furry friends I cant wait to keep making memories here, and more activities that bozzuto have

I enjoy the aesthetic of the building, amenities are great. Neighbors are okay, I love the accessibility to metro, grocery, events, etc. Overall a pleasant place to live.

A. Moore

This is the worst place I have ever encountered. Business and overall attitude of the property is awful. The property management is unprofessional. They do not care for you. They are over worked and just nasty. Very dismissive. They do not answer cal...

Shadae

Everyone was friendly and had great attitudes. I felt very welcomed. The concierge was very helpful. The building is very clean smells great and it’s very quiet on my floor. I’m glad to be home.

Pamela

I love it here , every one is so friendly and nice the gym is a A+ very close to Safeway , a new donut place just open up next store , and the train station is walking distance

Shanovia

I love it here the residents are nice and friendly and I have a lot of new furry friends I cant wait to keep making memories here, and more activities that bozzuto have

Malika

I enjoy the aesthetic of the building, amenities are great. Neighbors are okay, I love the accessibility to metro, grocery, events, etc. Overall a pleasant place to live.

Hitanshi garg

No one replies to any emails. They set time for a virtual tour, there is no response or any link sent. If you want to talk to a robot, then this is the place

Omozele Onoabhagbe

My boyfriend lives in this beautiful apartment he needed some things fixed and John the maintenance guy was amazing. Very helpful and kind. Great customer service.

Ashlan

Had some issues initially viewing the property, but George was phenomenal and patient when I came back for another tour. Bobby, the property manager, was extremely helpful and addressed any and all concerns that other reviewers had mentioned. We deci...

The entire process was bad. Nobody picks up the phone or responds to emails. I had to pop up unscheduled 4 times. The last time, i was essentially begging for the lease to sign, solely because i was 2 days from needing to vacate my last apartment.

Robert

The entire process was bad. Nobody picks up the phone or responds to emails. I had to pop up unscheduled 4 times. The last time, i was essentially begging for the lease to sign, solely because i was 2 days from needing to vacate my last apartment.

I enjoy living at the Westerly. The only concern I have is about the smoke coming into my unit. I come home to my unit smelling like cigarettes or weed on occasion.

Devita

Thank you for all that the westerly does for our community, thanks for the clean and safe safe environment. Just need to work on communication

Jamie

I enjoy living at the Westerly. The only concern I have is about the smoke coming into my unit. I come home to my unit smelling like cigarettes or weed on occasion.

Ndidika Ignacio

I have been living here since about April. I will say the worst part of my experience was in regard to the leasing office. They were incredibly difficult to reach and communicate with and truly made my move in process expensive and a pain. I haven’...

Larry R.

My wife and I moved in a couple months ago. We did have a couple issues in the beginning and did notice a faint sewage smell. We brought it to management's attention and everything was taken care of in a timely manner. Maintenance was very kind and k...

Matthew Holt

The Westerly in Washington is an exceptional choice for apartment living. The apartments are modern, well-maintained, and spacious, with stylish interiors that make you feel right at home. The management team is professional and responsive, especiall...

Courtney

I have a problem with is the dogs here it is like people just let the dogs come up to you it is so annoying. Another problem is the leasing agents can be a bit more polite.

Cole Horich

Our experience with the westerly was nothing short of spectacular. They were extremely attentive and friendly and kept me updated in every step of the process. Leasing Agent Ryan was especially helpful

Kevin Monge

Beautiful building and wonderful staff. The leasing team was extremely professional and helpful.

Nick

Thank you so much for this opportunity. I really hope that you a great.👍 I like the Survey. 😁 Thanks you. Have a great day. 👍 😁😁Thanks Thanks you.

yonathan mejias

It's unpleasant to come to this building, the girl in the lobby. super rude. Apparently he has a bad day every day, very bad manners, leaving that person in front of the public.

Once I sign my lease I will be happy to let you know!! Excited to hear back! I am currently waiting to be approved, Hoping this is the week for good news!!

Cassandra

Once I sign my lease I will be happy to let you know!! Excited to hear back! I am currently waiting to be approved, Hoping this is the week for good news!!

Chad

The management of the building can best be described as a flaming bag of dog poop in a dumpster that’s also on fire. The front door barely works, can’t use the back elevator near my apartment because of (what I’m assuming was) a drug deal gone ...

Nycee Chuck

I've lived at the Westerly for about one month now. The neighborhood is so easy to navigate and the building is just around the corner from the metro (so commuting and navigating to other parts of the city/area feels seamless). From my initial reach ...

Leasing office customer service experience when it comes to responding to emails from residents are not very helpful. No nobody never replied or responded to my issues or concerns.

Erica

Leasing office customer service experience when it comes to responding to emails from residents are not very helpful. No nobody never replied or responded to my issues or concerns.

Keona

The Westerly is an Amazing place to live. Friendly community and workplace. I love it 🥰 Ms. Ebony makes my day every morning with her kind words

Evan Meisler

Dreadful and disrespectful leasing experience. Look elsewhere, there are far better options in Waterfront and Navy Yard (I was able to find one easily).

The Westerly is good clean environment to live. The building is always clean. The staff an concierge are very respectful, an will assist you no matter what the situation may be. My experience here at The Westerly is pleasant. I look forward to the gr...

Jerrell

The Westerly is good clean environment to live. The building is always clean. The staff an concierge are very respectful, an will assist you no matter what the situation may be. My experience here at The Westerly is pleasant. I look forward to the gr...

Logan Koester

I scheduled a tour online weeks in advance for today being that I would only be in the area for a few days. I had hit bad DC traffic in the way in and called 30 minutes away to let them know I was running 10 minutes behind schedule. The receptionist ...

Love the community great services fast responses and always available to help fast maintenance experience unlimited parking and clean facilities

Michael Persaud

I've been on a lot of building tours since moving to DC (almost all in the SW and Navy yard area) and I have to say that the leasing office was absolutely worst I've ever encountered. The first thing I was told was that they have no units available f...

Dwight

Good vibes, good service, great tea. I’ll be back. The idea of this is needed in my neighborhood. It has a good name and I think it will do very well in our neighborhood.

Vernae

Love the community great services fast responses and always available to help fast maintenance experience unlimited parking and clean facilities

Nikita

Love how the updates on what's going on with events and others stuff they have for the residents this is my first experience of living on my own

Lariza

At the begging there was a smoke smell. It was so bad that I had to buy an air purifier. Now, kind of concern for the security issues. The rest good, the gym good!

Alicia

awesome awesome awesome really awesome, it's great i love the building and the rooftop, awesome awesome awesome awesome awesome awesome awesome awesome awesome

Customer service/ is lacking/shoddy building quality. Safety is problematic. Too many people follow into building without own swipes. No cameras on floors.

Andre Tarver

Robberies have already happened here and they fail to send an email warning residents to lock there doors including balcony doors. I love my apartment though. The concierge Ebony does her job very well during her shift. The others don’t really seem...

Maria

I was one of the first people to move in last year and I would like to mention that this place is gorgeous. People are nice, is very clean and apartment layout is great

Anil

The building is beautiful, the front desk folks are fantastic, the amenities are great, the location is convenient, but it is expensive. All in all, I would recommend living here.

Jessica

Initially was pleased with living here, however the experience living here has rapidly deteriorated. There seems to be an influx in crime including an armed robbery a few days ago, not to mention carjackings on the weekly. Residents pay $300 a month ...

Sandra

Customer service/ is lacking/shoddy building quality. Safety is problematic. Too many people follow into building without own swipes. No cameras on floors.

Retrospects Company

Update: I posted the initial review months ago since then multiple armed robberies and carjackings rendering this property extremely unsafe to live in along with mysterious fees!!! Initial review: This management might be the worst I have ever encoun...

Heleno

I want to commend the management and staff of The Westerly. It’s refreshing to see a team so open and accessible to its residents. I feel that our apartment complex is in good hands.

Patrick Wagner

FRONT DESK LADY GHETTO!!!! FRONT DESK LADY IS RUDE!!!!!! EVERYTIME I CALL I NEVER GET ACKNOWLEDGE PROFESSIONALLY. SHE ANSWERS THE PHONE SAYING "YEAH"!! WHEN I ASK TO BE TRANSFERRED TO LEASING..MOST PEOPLE WOULD SAY "ONE MOMENT" NOPE!!! NOT HERE....SH...

Lipsofafeminist

It was a process moving in. The were very detailed in the leasing but it’s worth it. Great location. High ceilings, quality appliances and very spacious

PARTIAL REVIEW Only one week here so this is focus only on how the move in went. When we arrived the elevator from the loading dock wasn’t working which made everything super hard to the movers. They charged us more since they had to cancel their o...

Keona Perkins

This experience has been the best move-in experience! I have been working with one of the greatest leasing teams in the SW area. The Westerly team has made my move-in process worth the wait. Cole has been nothing but great. Followed up with me every ...

Magdalena

PARTIAL REVIEW Only one week here so this is focus only on how the move in went. When we arrived the elevator from the loading dock wasn’t working which made everything super hard to the movers. They charged us more since they had to cancel their o...

Pam Allen

I would like to say from the first day I knew I was approved to move in I encountered Ebony her phone etiquette was impeccable and every time I called I got her, I told her I hope I’m not getting on your nerves, but no one has returned my call as o...

Therxxlscooter

Moved here in December. Everything has been great so far. Maintanance is quick and efficient. Concierge and leasing staff go above and beyond for the residents and future residents. I really appreciate it especially with how busy the days are during ...

The view from the apartment is beautiful, the balcony is very spacious and the maintenance service is fast, usually the next day. The only inconvenience we had was that the moving elevator did not work the day we moved in and we had to pay an extra t...

Karin Giselle

The view from the apartment is beautiful, the balcony is very spacious and the maintenance service is fast, usually the next day. The only inconvenience we had was that the moving elevator did not work the day we moved in and we had to pay an extra t...

I love how friendly and understanding the team is and how clean it is. The atmosphere is so homey! I love my unit and the entire layout. I highly recommend The Westerly’s !!!!

Somaiya

I love how friendly and understanding the team is and how clean it is. The atmosphere is so homey! I love my unit and the entire layout. I highly recommend The Westerly’s !!!!

Sophia Young

My boyfriend and I visited the Westerly in March and had a great experience touring the building. The staff were welcoming and lovely. Then, once my boyfriend and I submitted an application and paid the fee, we were conditionally accepted and never h...

Missy Franklin

They don’t ever answer their phones. I have called multiple times and even emailed and received nothing. I have been calling and emailing since December. I believe the reviews when they say reception is horrible. Hire better qualified personnel. Th...

I like everything not bad a few issues with my unit but I like. It but I don’t like how difficult it is to get in contact with maintenance or leasing about some things

Xyah

I like everything not bad a few issues with my unit but I like. It but I don’t like how difficult it is to get in contact with maintenance or leasing about some things

Jazz’sWorld

Honestly, My first month here . I loved it. It’s now month 2 going on 3. It seems like the joy of living here has left the premises. Some side doors are left open around the building, like is that not a safety hazard? The security guard sleeps on p...

Nida U

I moved from another state so I wasn't able to actually see the unit, but Cole helped me a lot through all the stages and I think I'm very lucky to have worked with him, he really helped me a lot. It's been a little over 2 months since I moved in and...

Move in was smooth and concierge is the best! Apartment came well equipped and was exactly what we expected. Some continued construction on the building is only current downside.

Alexander

Move in was smooth and concierge is the best! Apartment came well equipped and was exactly what we expected. Some continued construction on the building is only current downside.

Marcus Demi

This is probably one of the most incompetent management companies I have ever seen. I have lived in DC 15+ years and have been in multiple “luxury” apartments run by other management companies from UIP, Kettler, WC Smith, Nomadic etc… now this ...

To be honest I’m a bit disappointed with the Westerly. The apt was dirty when they handed it over. They represented that the terraces would have a THIN divider and instead they placed HUGE bulky planters that took up all the terrace. The applicatio...

George

To be honest I’m a bit disappointed with the Westerly. The apt was dirty when they handed it over. They represented that the terraces would have a THIN divider and instead they placed HUGE bulky planters that took up all the terrace. The applicatio...

Osbornay

The leasing office staff was very helpful once you were able to contact someone. It’s gets very busy and hard to get thru on the phone lines.

Tiona

Thus far everything has been great but communication has not been well from the leasing office. I think it will improve now that i have a new leasing agent.

Michelle

Had a really great tour and was interested in the property, but unfortunately the leasing team seems to not think you're worth responding to after if you inquire about the housing for all program/ units.

Raykeyah Carter

The lady Miss Ebony who is answering the phones for the building. She deserves a raise. I can feel the warmth and compassion through the phone. Also she went above and beyond for me, something she did not have to do. From speaking to her alone I know...

Veda Hicks

Please do not move to this location the customer service is horrible. I went on a tour and had the worst experience ever the leasing agent Maria gave me an unforgettable experience in the worst way she made me feel unwelcome as if she could care less...

Tashia Boyd

The concierge is the rudest I’ve had to deal with. When I called because they gave my package to someone else, they hung up on me and refused to take my calls. I am dissatisfied with the service I have received since January, and I would not recomm...

Sheika Reid

It’s such a beautiful building with amazing amenities and a wonderful staff. I had a little of a bumpy start when I first moved in because of a sewage smell problem. Their staff, particularly Cole responded the situation as amicably as possible. I ...

Xavier

In terms of the signing process, receiving keys, and the overall moving-in experience, it was quite positive. Communication with Emma was efficient and direct, which was appreciated. However, I was somewhat disappointed with the move-in procedure. It...

Overall the apartment is great and getting my keys has been amazing. However, the tub has had an aggressive stench and although the maintenance and leasing teams have tried to remedy it, the management has not offered concessions that aren’t of add...

Sheika

Overall the apartment is great and getting my keys has been amazing. However, the tub has had an aggressive stench and although the maintenance and leasing teams have tried to remedy it, the management has not offered concessions that aren’t of add...

Bianca

So far so good! Cole has been amazing and the guy who came to fix the washer was also wonderful. The apartment above me is quite loud and they were reminded about quiet hours. Haven’t been back yet/haven’t moved fully but I trust it will be resol...

Joniqua

I moved into The Westerly just two days ago, and I'm already impressed by the exceptional service from Cole and Bobby. Their support made my move seamless, and their professionalism truly stands out. Excited to call this place home and grateful for s...

Doug Hochberg

Nothing has worked on the first try. The apartment was still being worked on the day we moved in, the new garage system wasn't working so I could not exit, and the fire alarm system depends on an email to tell people to evacuate.

Beautiful new property with amazing amenities and kind employees, just wish the gym had more equipments beside that everything is amazing. 10/10 would recommend.

Verified Resident

Beautiful new property with amazing amenities and kind employees, just wish the gym had more equipments beside that everything is amazing. 10/10 would recommend.

Jazmine

I’m so at peace living here at the Westerly. It’s so many safety measures implemented. It has everything I need and ever wanted. The main thing is the peaceful energy & the warming people that live and work in the building. Thank you so much.

Ayana

Community is beautiful! Staff are friendly & professional! Can’t wait to enjoy living here! The amenities are awesome as well! They a lot of perks for residents and that is a plus as well for me!

Annette S

I am impress with the staff at The Westerly. Ebony, Cole and Maria are working very to for me to a part of the community. Very very helpful and patient staff.

So far I am loving my new apartment. The building is spacious and clean. The leasing office and concierge are friendly and helpful. I can’t wait until the rooftop amenity is open l.

Kamisha

So far I am loving my new apartment. The building is spacious and clean. The leasing office and concierge are friendly and helpful. I can’t wait until the rooftop amenity is open l.

It is the Best place I’ve ever lived at it has everything I need and want and the Staff as a whole are well organized and courteous and professional

Daron

It is the Best place I’ve ever lived at it has everything I need and want and the Staff as a whole are well organized and courteous and professional

Everything has been amazing! The front-desk and leasing team are incredible. The building is brand new and the neighborhood is lovely. Would definitely recommend.

Cornelius

The move-in process was initially frustrating due to delayed responses, especially in signing the lease agreement. However, the actual move-in day went smoothly, and despite some initial hiccups common in new developments, I am optimistic that any is...

Brian

The building is great. I do wish the move-in had a welcome gift or something along those lines. For how much we’re paying a month, that’s the least that can be provided.

Luis

Everything has been amazing! The front-desk and leasing team are incredible. The building is brand new and the neighborhood is lovely. Would definitely recommend.

The concierge is AMAZING the leasing office excellent I love it here they are very patient with you the maintenance guys are very quick in response time

Shanovia

The concierge is AMAZING the leasing office excellent I love it here they are very patient with you the maintenance guys are very quick in response time

Shanovia Brooks

I just moved here I love it here already the concierge is AMAZING

Great move-in experience with constant support from the leasing office from beginning to end! Move-in day was easy with the help from concierge desk and easy-to-access loading dock.

Ellie

Great move-in experience with constant support from the leasing office from beginning to end! Move-in day was easy with the help from concierge desk and easy-to-access loading dock.

Moving in was very easy, and the building team (leasing and concierge) has been helpful and engaged. A minor inconvenience is the new construction noise within the building.

Lillian

I would like to thank Ms. Ebony for an excellent welcome to The Westerly and Mr. Stevie Young for an excellent tour of the Westerly Complex an his communication was excellent!!

Anil

Moving in was very easy, and the building team (leasing and concierge) has been helpful and engaged. A minor inconvenience is the new construction noise within the building.

Stacie Ave

I am so excited about this building and the concierge staff Ebony and Chanel are really awesome!!! They have helped me so much and are doing a wonderful job welcoming people and keeping us informed!!! I really appreciate those ladies.

Precious Owens

The concierge and the staff are amazing!! They really give you that southern hospitality. They pay attention to detail and will never fail to leave you impressed. If you have the opportunity to, apply here ! You won’t regret it.

I love living here! The ladies at the Concierge are so sweet and helpful, especially Ms.Ebony who spoils my little dog with treats. The leasing office staff are so nice and helpful, they answered any questions that I had. When I moved in, I met Stevi...

Brandon Usilton

As I did not end up living here, I toured the building and it was awesome. Extremely modern, clean, and great amenities. I also want to thank Cole, the leasing agent for all of his help. He was one of the best leasing agents I have dealt with when to...

Yenesis

I love living here! The ladies at the Concierge are so sweet and helpful, especially Ms.Ebony who spoils my little dog with treats. The leasing office staff are so nice and helpful, they answered any questions that I had. When I moved in, I met Stevi...

Chad

It’s really hard to get internet set up. Electric was a struggle too. Also we should probably try to clean the dust in the parking garage up, as I’ve been tracking it into my apartment.