Ratings & Reviews

Michelle H

Update: I noticed today that fraudulent charges have been added to my account, labeled as Conservice charges. However, when I checked my Conservice statement, those charges were nowhere to be found. My partner’s exact words were “they are evil to...

Matt Dowden

The helping hand and smiles from Keith, Dante, Iana, Becca, Natalie make my day. On top of it the amenities, location, and cleaning staff, are all top notch.

West Donnelly

I have been so satisfied with my experience at Novel! Applying, signing the lease, and moving in went so smoothly thanks to the communicative leasing office. The apartment and amenities have been great too! Keith at the front desk has been especially...

inaara ali

Moved into novel about 2 months ago and I love it! The amenities are great, the leasing office is very helpful, and Keith at the front desk is always the most welcoming!

Julia Tavlas

Best apartment building in Navy Yard. Great management and great on-site team -- it's a wonderful community that goes above and beyond for the residents.

Allie Jay

I’ve been a resident of Novel South Capitol for three years, and during this time, I’ve experienced repeated attempts by management to add fraudulent charges to my account, amounting to thousands of dollars. Whether it's a deliberate scheme to ex...

Allie Faircloth

I lived here from 2021-2023 and absolutely loved my experience. My favorite part about living at the Novel was Stephanie who works at the front desk. Walking home after work or a night out I could always count on her welcoming me with a chat and a sm...

Joelle Friedlander

Keith the concierge is awesome! He’s always so helpful and friendly, whether it’s with packages, keeping things running smoothly, or just offering a kind word. It’s clear he really cares about the people who live here. I’m so glad we have him...

Tyler Ryan

My wife and I have been staying for almost a year now. Honestly we have very few complaints overall. - Keith is Absolutely Amazing! He has been extremely helpful and kind throughout our stay here!

Emma Adcock

I’ve lived at Novel for almost three years, and it truly is the best apartment in Navy Yard! The staff members go above and beyond for the residents — especially Keith who is always quick to help and greet you with a smile!

Makiyah Massey

I love the building very nice the people here are very kind especially Mr.keith.

Alberto Reyes

I am not a resident of Novel South Capitol, However, I was a guest of one of the residents and was assisted by Keith upon entering the premises. His warm and friendly demeanor was very pleasant. Mr. Keith treated me like I was infact a resident from ...

Shirlene Massey

I would like to say my favorite part about the building is the concierge Mr.keith he’s very polite

Krystal Shell

Every time I visit my mom at her job I hear wonderful things!! The residents love her, so do the dogs! It makes me smile each time I stop past to say hello. So shout out to the best concierge(Stephanie) their is! I never call her by her name, Lol!

michael levenson

Absolutely five stars! (I’d give it six stars if I could) The staff at NOVEL is incredible. Stephanie at the concierge desk is so kind and helpful—she goes above and beyond to assist residents and does everything with a smile on her face. Becca, ...

W J

I would have given 5 stars.. Few things that can make it better. 1- In the kitchen, sink bottom has very little slopes. So the food crumbs and waste don't move toward the center. It is somewhat inconvenient and takes longer time to keep the sink clea...

Hubert Eaves

One of the best things about living at Novel South Capitol is the great concierge desk team. Keith especially stands out. He’s always friendly, helpful, and goes out of his way to make everyone feel welcome. It’s clear he knows and cares about th...

Venny Simmons

Hello, I want everyone to know how wonderful Stephanie is for residents. She knows everyone’s name and is a warm smiling welcome home after a long hard day at work. I actually like walking through the lobby because I know seeing Stephanie will lift...

Eric Jackman

Great location and very helpful, 24 hr concierge team. Stephanie, in particular, goes out of her way to create a fun, comfortable and friendly atmosphere in the way she interacts with everyone. Keith is very helpful with any issues you ask him about....

Ivana K

Keith is the best!!

Arlen Millner

We love living at the Novel. The amenities are great and well kept and you can tell they care about their residents with all the events and happy hours. The front desk staff are amazing as well, especially Stephanie who is always incredibly helpful!

Vivian Tanner

I love everything about Novel. The staff is great. Wale and Stephanie are two people I’d like to single out for always being high spirited and doing everything to help not only me but other residents and people coming into the complex.

Bridget Whaley

All the staff at Novel are wonderful, but I have to take a moment to brag about Stephanie at the front desk! She is such a wonderful and important part of Novel! She takes the time to learn residents by name and story, and she is a fan favorite of th...

ellis prigge

Keith is the man. Best person to see everyday

Tor Lansing

Fanatic amenities, quality of units, maintenance staff, leasing agents, and lobby staff. Keith especially is awesome would highly recommend living in the 4 I st se tower cause of him

Roshni Desai

Keith is the best!! He is alwsys willing to help and he is always so friendly!!

derrick hutchinson

Stephanie is such a great person, very helpful and you can tell she enjoys what she does... thanks Stephanie.

Ellie Dick

Favorite Person to See! Stephanie at the front desk is fantastic. Her friendly demeanor and genuine conversations make our apartment feel like a true home. I always look forward to our daily chats, and her presence adds a warm, welcoming touch to the...

aleks oslapas

I have had some billing issues especially around utilities which other residents have also reported and the back office is not necessarily helpful with that but the staff I have experienced at the building itself have all been great to work with. Rep...

callum davis

Living at novel has been a dream come true, the apartments are spacious, the other residents are friendly, the place is always clean and the staff are professional and always helpful, no where is this better shown then with Stephanie at the front des...

Emily Reid

Keith was excellent help in my move in process. He added extra assistance with all of my belongings and was very welcoming!

Christopher Levett

Stephane is the one true concierge, no one could be better

Dallas Wilson

Mediocre but Stephanie is great so rating based off her and not my negative experiences

Jenna Kirsch

Our family is really enjoying living at Novel. We love our apartment, the convenience of Any Day Now, the pool, and the dog park. We especially love Novel because of all the staff, especially Stef and Wale. Our son absolutely loves stopping and seein...

Demetrius Constant

Ms. Stephanie at the front desk is the best!

Jim St. George

Miss Stephanie is very kind to all residents and guests at the front desk. Her hospitality is appreciated.

Wendy Lewis

I was a bit disappointed with Mohammed. I expected more! Maybe my expectations were too much 😔

Olonzo Johnson

Stephanie is amazing and is extremely helpful with everything she’s a life saver.

Alexander Oni

The staffs at NOVEL SOUTH CAPITOL provide excellent reception and immaculate human relation. Ms Stephanie will will always smile at you as if you have been her best friend ever. LOVE YOU ALL OVER THERE

Kristen O'Neill

Stephanie is the absolute best. She always has a smile and makes me smile. She is fantastic and walking in seeing her face is a pleasure. She always has patience when I forget my keys or forget to pick up a package and goes out of her way to make the...

Jake Allen

The best leasing office I’ve ever worked with (thank you Becca!). The front is always attentive and helpful whenever needed. Stephanie at the front desk goes above and beyond for all residents and makes everyone’s day better!

Tessa More

I have lived at Novel for 4 years and it has been wonderful. One of the highlights of living here is the staff, specifically Stephanie. She is incredibly helpful, friendly, and reliable. I’ve needed help many times; from being locked out, picking u...

Lon Morris Jr.

Stephanie is the best! Always super helpful

Hannah Beth Harms

Stephanie the concierge is a shining star - she is incredible. (You can ask any NOVEL resident who their favorite building staff member is and they will say Stephanie - there is no contest).

Sam B

Beware: WORST Staff Experience We’ve had an absolutely terrible experience with this residence, primarily due to their atrocious staff. Despite living in the apartment for over three years, we were hit with over $700 in charges for minor issues lik...

Richard Sun

Beware. Discriminatory and dishonest business practices. Despite the fact that DC law limits application fees to $50, Novel charges an outrageous $350 fee - which limits the demographics of people who are able to even apply for the privilege of livin...

Tara Rountree

Lived at Novel close to 4 years now and never had an issue that wasn’t quickly addressed/remedied. Love the view, the building, and the concierges. Maintenance team is also great. Leasing has had a few duds but most are gone now and Maty (the GM) h...

Kamecia

DON’T WASTE YOUR MONEY!!!! I sent my husband to do the tour because I had to work. I was on FaceTime with him while he was doing the tour. The lady that gave him the tour was acting very weird and nonchalant. I ask her questions about the utilities...

Kelci Marx

Novel really lives up to it's description of a luxury apartment. It is always clean and staff has decorated it so nicely and continues to update furniture. Maintenance is prompt and proactive anytime there's an issue in the building, gym or my person...

Justine de Groot

Loved the building, but the people who live here are some of the most entitled individuals I've ever shared space with. It wasn't at all uncommon to find people left trash, empties, etc. around for the cleaning team, or double park in the garage. Not...

Arjun Shah

I wanted to take a moment to share my wonderful experience at Novel South Capitol. This has been the best apartment community I have ever had the pleasure of living in, thanks to the incredible staff and management team. From the moment I moved in, A...

Sara Hatzenbeller

Edited May 2024— Unfortunately I have to modify my experience to this building since my move out experience. Upon move out I was charged for a carpet replacement from “seepage” that simply could not have been mine as my bed covered the entire c...

Thomas White

Highly recommend, from the leasing team to the front desk (special shoutout to Stephanie) for the countless help and cheerful attitude!

Joanna Young

Enjoying NOVEL. Excellent staff and prompt maintenance. The concierge team has been particularly excellent, especially Stephanie who is always ready with helpful suggestions and a smile!

Augustine Zhou

Stephanie is the most welcoming concierge!!

Rodnika Matthews

Ms Stephanie is amazing

Conor Magee

A great place to live! My dog loves all the amenities and friends in the building. Stephanie and the rest of the team are great and always helpful!

Ashley Thomas

This is the best place to be at. The concierges Wale and Stephanie are the best!!! They handle things quickly and efficiently. The atmosphere is so relaxing and amazing. There is even a restaurant attached to it! Love it here!

Carrie Coxen

I have lived here for four years and honestly can say this is the best building in Navy Yard. The rooftop is a full 360 with views of the Capitol and Monuments and plenty of fireplaces and spots to relax! The maintenance staff is absolutely incredibl...

Joseph Maronski

Novel made my move in so seamless. The entire leasing team, but especially Angie, made sure everything was covered so by the time moving day came, I had no worries!

Michelle Francis

Wale is always pleasant, always greets and answers any questions I may have never dismisses anyone even if he’s busy he politely asks you to wait for a moment. Enjoys seeing him everyday! Rating too many stars to put in this review. Just want to sa...

Christina Lawler

I can’t say enough about how much I love living here!! The staff truly go above and beyond - with a special shout out to Wale. I see him every day, and he always greets me with a smile. He is always a step ahead and ready to help however he can. He...

James Thomson

The staff members and leasing agents are the kindest. They have made living here an amazing experience. Wale, Steph, and Kieth in particular have always been such a positive individuals to interact with, and have always gone the extra mile to help ou...

Aaron Nobles

Novel is a great property. All the staff is very nice especially Stephanie! She is a very kind and helpful concierge!

Mike Wojcik

We have had a great experience living here for the last year and looking forward to renewing. Excellent amenities and friendly staff. The front desk is always kind and welcoming, especially Stephanie. Would recommend if looking for a place in Navy Ya...

Jonathan Brown

Stephanie and Wale have been very helpful with every single one of our questions and the customer service and care go a long way.

Ryan Thomas

Everyone on staff at NOVEL is delightful. Its truly wonderful concierges do whatever they can to help us—especially Ms. Stephanie, who always goes above and beyond for me and the other residents.

Evan Hunt

Amazing building with an even better staff. Stephanie is the absolute best and helps us with anything we may need from the building. More importantly, her presence makes it a joy to enter the building each day!

Qyaire Crosson

Living at The Novel has been an exceptional experience. The apartment boasts modern amenities and a cozy atmosphere. Stephanie, the concierge, adds an extra layer of comfort with her exceptional service and friendly demeanor.

Brian Crombach

Stephanie at the front desk is the nicest person you’ll ever meet! Always welcomed with a smile and she goes out of her way to help you! Always a pleasure seeing Stephanie! Thank you, Stephanie!!

Abbie G

Living here is the best and our concierge Keith is absolutely wonderful. He’s always so friendly!

Brandon Pereira

Steph is great, always on top of the packages and knows where EVERYTHING is!

Christina Garcia

Living is novel is like a dream! The building management staff is so friendly and quick to respond to requests and the front desk staff is amazing as well. Keith is an absolute rockstar who makes living here the best and he brings sunshine into every...

Tony Richards

Miss Stephanie at the concierge desk is the absolute best!

Ayana Duncanson

Love living here. Stephanie is the absolute best at the front desk. She makes an effort to get to know all the residents personally. Is always so warm and welcoming and is just an absolute delight to see when coming home from work in the evening. She...

David Walsh

Stephanie is super helpful and always has a smile! As concierge and one of the first people to greet residents and guests, she adds to the overall friendliness of Novel South Capitol.

Lisa Gitau

Stephanie at the concierge desk is the absolute BEST! Always so happy to see her as she is so helpful and kind!

Jesse Scott

Lexi is great explaining my con serve bill. she is a wonderful person

Thomas Smith

The concierge service can’t be beat. Stephanie, in particular, is an absolute rock star!

Sehseh S

Novel is a great building to live in and everyone is extremely responsive to any questions. Stephanie and Wale, as part of the concierge staff, are very friendly and attentive.

Bijai Jones

One of the greatest receptionist takes time to get to know everybody’s name but also remember the small things to make you feel important and living in the area. Customer service is above and beyond expectation. Stephanie doesn’t mind holding sma...

Tashawn Michelle

We have been living in the Novel for a few months now and just love our front desk concierge, Stephanie! She is so bright & friendly! If I need anything I go to Stephanie, she’s very helpful with everything! My boys also love her and she was the fi...

Tameisha Carter

Since I have moved in here last August. Ms. Stephanie has been very welcoming and warm. It's always good to see her. 🤗🤗🤗🤗.

Eric Glears

Stephanie is the best! Always smiling, always friendly! Wonderful addition to the building!

Ken Knight

Stephanie, Wale and Keith make the building a lot better and enjoyable.

LaJai Colbert

Stephanie is a hard working woman. I was impressed by her great customer service and professionalism.Stephanie goes above and beyond to make sure residents are satisfied at all times and fulfill their needs.

yanira menjivar

Está bien lindo

Abby Ericson

I’m not a resident, but this was the best tour experience I had in Navy Yard! Becca, the leasing manager, was super welcoming and knowledgeable about the building. You could tell she really loved the community. Definitely made me want to live there...

爱最可爱的张小仙儿

This is really the worst experience I have ever had. I haven't seen such an irresponsible agent. I booked a tour with leasing agent and was greeted by two leasing agents, a man and a woman. After looking at a unit, she asked me to wait for them at th...

Justyce

Very very disappointed and extremely poor customer service. For the price you’re paying here, you deserve way better. If this is a sign of how you’re treated here, run don’t walk to another property in the neighborhood. These people are somethi...

John Freeze

The Novel is a wonderful place to call home. Perfectly located in DC and so welcoming for pets. The staff makes everyone feel like family and graciously do what they can to make you feel at home. Mikey and Becca are the best part of the community sta...

Ian Howard

Fantastic residence and community. Keith Moore has been incredibly helpful since the day I moved in. First time apartment living and everything from the move-in to day-to-day living is pretty seamless.

John Garcia

The staff have been helpful since I first toured the complex. Bryce was helpful in finding a unit that best fit my needs. Since then I’ve worked with Stephanie, Maria and a few of the other front stuff who are always ready to assist me and answer m...

Mike D

The building staff is great in general, but I’ve had really good experiences with Stephanie the concierge, and Becca, the building manager. Stephanie always has a smile on her face and is willing to go out of her way to help you with whatever you n...

Tasha Cole

Stephanie works at the concierge is the consummate employee! She is friendly, informative and responsive to me, and all of my guests!

Virginia Grace Mills

I love the concierge staff, specifically Stephanie! They are so nice and friendly and always bring a smile to my face!

Preston Mitchum

Only four weeks in and it has been a wonderful experience. From Wale to Brice to Stephanie to Maria, everyone has been wonderful and attentive. Thank you!

Tito Gomez

Look no further than Novel South Capital for an incredible apartment experience! Coming up on 2 years living here.. You'll be amazed by the outstanding amenities and the welcoming community of resident professionals! With convenient access to groceri...

david gordon

Great building, my dog loves the park, and Stephanie the concierge is great!

Jack Pezzulla

Since my journey began at NOVEL, I’ve been fortunate to meet some remarkable individuals, but Stephanie, Mike, and Becca truly stand out. Stephanie, with her genuine warmth and ever-present smile, has redefined the role of a concierge for me. Her s...

Monty Roberson

Concierge Stephanie at the front desk has been incredibly helpful and supportive to us. My wife and I were married in the building and the event required a lot of planning and coordination. Stephanie went above and beyond to make sure that our day wa...

Cody Ewing

Wouldn’t want to live anywhere else. Quality building, responsive management, and friendly staff. Stephanie at the front desk is especially friendly, professional, and goes the extra mile to make her residents feel at home. Highly recommend Novel S...

Raina Hackett

Miss Stephanie (concierge) has single-handedly made my experience at Novel the best. Every time I walk through the door I feel like I am coming home! She embodies what everyone should experience in an apartment building!

John Sprinkle

Without a doubt the most special moment of my day is when I see sweet Miss Stephanie in the lobby. No matter my mood, how my day went, or who I’m with she lights up everyone who is lucky enough to know her! I’m not typically the person to leave a...

Sarah Burns

I’ve lived at Novel for 2 years and I really love it. The front desk is always so helpful with anything I need, especially Stephanie!!! The amenities are clutch, the roof is amazing, the gym is super convenient. I’d definitely recommend living he...

Greg Cybulski

Keith is the best concierge in DC. He’s always welcoming and willing to help when needed. He makes it feel like home!

Sherwet Witherington

One of the highlights of my day is running into Stephanie at the front desk. She’s fun, helpful, and helps create the community atmosphere that I absolutely love about Novel.

jillian byers

Stephanie is fantastic at the front desk! She is so attentive and easy to work with all the time.

Rachel Lassinger

I absolutely love living at Novel. There is a friendly concierge who is always willing to go above and beyond to help at all hours, or just to offer a friendly smile and greeting when you arrive home. I’ve never had a package lost or stolen, and an...

Zack Lamprich

Just leaving a review to highlight another extremely positive experience while living at Novel. Had the opportunity to live at Novel while I was in DC and have nothing but positive things to say about the apartments as well as the community. Apartmen...

OfficialFyn'x

Always a time when I’m in Navy Yard!

Anthony Casciano

My spouse and I have lived at the Novel for 15 months and just renewed our lease for another 15. Hands down the best apartment unit and building we have ever lived in!

Kris Calvin

I love living at Novel South Capitol! I'm in a studio which is spacious with terrific light and a great layout. Neighbors throughout the building are friendly. Staff are unparalleled, from the leasing folks, as interested in your satisfaction AFTER h...

Erli Ross

Was interested in renting at this property but after getting racially profiled from Maria I am no longer interested. She is a racist.

Mei Pou

Overall brilliant service at Novel South Capitol. The Concierge from the West Building Veronica and Tyree from maintenance top-notch service!

Swirly Swirl

We love this place! Our friends live here and we love it

Antionette Feagan

Nice and friendly people to help when asked, clean property and concierge perfection.

Mary Yatrousis

I absolutely love living at Novel. I’ve lived here for almost 2 years and plan on renewing my lease. The team here is top notch. Stephanie, Darren, Becca, Michael, and Bryce are always so welcoming and helpful. The amenities are out of this world, ...

Ethan Violette

Overall really enjoy living here, especially as a new(er) resident of DC. Pros: + Top-class amenities (gym, rooftop, pool, etc.) and upkeep + Modern yet well-constructed look & feel + Friendly staff + Concrete makes it hard to hear neighbors + Reason...

Matt

Best place I've ever lived at! Every detail is accounted for. From the rooftop pool complete with cabanas and a view of the capitol to the gym and yoga studio, you are living in luxury at Novel. The concierge and staff are personable and prompt. Main...

Virgil sheppard

Nice home suit. Didn’t understand the how I got a 1 bed room but ended up with two beds.

Annie Perkins

A lot goes into moving from Mississippi to DC, but the entire staff at Novel has been nothing short of amazing. From the leasing office to the concierge, everyone has been so helpful. Since day 1, Keith has gone above and beyond to help me every time...

Chuck

Stephanie is the most awesome front desk attendant ever. She is always friendly and helpful and helps make Novell south feel like a neighborhood.

Catherine Wilkins

Keith, concierge on the East Side of Novel South Capitol is awesome. Not only does he have exceptional customer service and package management expertise, he is kind, empathetic and dependable. Mr. Keiths warm personality creates a peaceful atmosphere...

Gregory King

Stephanie is the best. Always accommodating and a joy to encounter coming in and out!

Erin H

The Novel family is phenomenal! I had a complicated move-in (due to a number of unanticipated issues, including last minute travel, which meant I wasn’t always here when furniture was arriving… and I ended up moving in fits and starts, which requ...

Vidal Roberts

Maria was awesome fo work with. I deliver for Amazon and couldn't find the locker room she showed me the way

Matt Harper

Bozzuto property management is the best in the business. They continually delight residents with amenities, events, and attention to detail. Staff are a joy — Stephanie in particular has gone above and beyond to be an excellent concierge. I feel sa...

Jason Bryant

Best apartment I’ve ever lived in. Building is great - can’t really hear neighbors which is the worst downfall of most apartments, amenities rock, location is great. Staff is what makes this place the best. Staff puts on social events and always ...

Frank Villa

Good amenities, great comedy shows. Great concierge!

Annette S

Stephanie is an excellent Concierge. She very friendly and approachable. Would love to see her climb the ladder for Bozzuto Company.

Gabriela Siem

Love Stephanie at the concierge desk. She truly makes the apt feel like home. She is so attentive to me and my family. Thanks Steph for being awesome!

Matthew Mondello

Great living experience all around, from the amenities to keeping everyone apprised. Steph is the best!

Sindhu Nathan

I ended up moving to this building on short notice because my previous housing wasn’t working out. The process was easy and living here has been great. I will shoutout Stephanie especially who has been so helpful in fielding all my silly questions ...

Moamlegacy1

I absolutely love living at Novel South Capitol. The amenities are amazing, the staff is fantastic, and the management is terrific. I especially enjoy Stephanie at the front desk - she is always positive, helpful, and engaging with every resident.

Alexandra Schwartz

I have really enjoyed my time living here. Stephanie has always been so kind and helpful at the front desk and it’s always nice to come home after a long day and know there will always be a friendly face greeting you. This also goes for the entire ...

Ty Brinley

Apartment unit wise they are very nice, great kitchen and bathrooms. Maintenance & leasing staff are top knotch. Maintenance team is quick to act on any requests. Front desk personnel are the best Stephanie always greets us with a smile and will upda...

Deanne Millison

Wanted to leave a note of praise for Stephanie. She is great.

Chris Ware

I've been delivering to Novel for quite some time now and one concierge stands out above the rest. Miss Stephanie always greets me with a joke and a smile. She's pleasant, poised and professional!! Definitely a wonderful addition to the Navy Yard com...

Kolton Whitmire

Stephanie is amazing and makes living here awesome!

Johnathan Prince

I’ve been living in Novel for a little over a year now and while there are many things to highlight sitting at the top of the list are the buildings concierges. Ms. Stephanie has a smile on her face and never runs out of nice things to say. She alw...

Kristen Koyle

Ever since I moved in, Stephanie has been one the my favorite employees at Novel. She always has a positive attitude and very personable with every resident. She genuinely cares about the people here and her job. Having her on the team is such an ass...

Eric Johnson

Great building, people, location, amenities. Stephanie is wonderful and knows the names of all the residence and their dogs as well.

Timothy Donnan

The apartments are great! I’ve been here for three years, and everything has been excellent. The staff is fantastic, Stephanie and Derrin are the best concierges, and the Maintenance crew is terrific.

lauren wall

We’ve been here for a few months now. While there are hiccups with some elements of the building one area that is always a highlight is the concierge team, especially Darren, Maria, and Stephanie who we know best. They are great resources and just ...

Kyle Toler

We've been living here since October 2022, and absolutely love it. The amenities are fantastic, and the concierge staff is even better. Stephanie always greets us with a smile and makes our day! NOVEL is lucky to have her!

Taylor Lamb

My experience at Novel has been amazing. The staff here, especially Stephanie, are incredibly helpful and welcoming. The amenities are great, and the units have beautiful windows and nice appliances. Very happy to call Novel home!

Julie Donnan

Shout out to the concierge staff, specifically Stephanie, for going above and beyond day after day. My face lights up and I’m instantly at ease when I see her behind the front desk. I know when she’s on shift, any need is taken care of and taken ...

Leslie Shedd

Stephanie at the front desk is THE BEST! She’s always so friendly and helpful and super on top of everything. She’s one of the primary reasons I keep re-leasing at Novel!

Brent A. Sullivan

The team that operates the property is incredible. Perfect location in the city. Five stars!

Kennedy Lewis

This is seriously the best apartment complex I’ve ever lived in. I moved in in January, and everyone who works here is BEYOND kind. Bryce was my leasing agent, and was extremely responsive and friendly. Since moving here, I’ve come to interact wi...

Xiomara De Carvalho

We love the complex very much. I think what made us decide on NOVEL besides it being a beautiful apartment complex was the staff. Everyone that works at NOVEL is extremely friendly and willing to land a helping hand. From concierge to the maintenance...

evelyn berry

The general manager and leasing team here are first-class! I was in a bind when a condo owner was slow to prepare for my move in. I was supposed to move in on Saturday, and it was Friday morning, and my unit was NOT ready! I called Novel South Capito...

Brian Wagner

We’ve thoroughly enjoyed living in the building since moving in June. I’d like to highlight one specific employee, Stephanie. Her warm and and welcoming presence cannot be understated. Whenever we’ve had questions, she’s been there to answer ...

Adam Bandler

Loved the comedy show! Amazing! Bring it back again!

Amanda Fedich

4 corners entertainment was by far the best comedy show that Novel has had! We thoroughly enjoyed and can’t wait for them to come back :)

Ryan Neser

What an amazing show! I will be back for the next one! More comedy please

Austin Newman

Novel is a great building with great community events!

Tyler Branson

Michael was fantastic and an amazing tour!

Gabriel Oliveira

Great entertainment coordinators! They hosted comedian events, with bottomless. It was awesome!

Justin Fedich

The event by 4 Corners Entertainment was hilarious. Bring them back every month!

Mara

Great comedy show tonight!! Drinks were never ending, so many residents in one space! Cant wait to come back!

Randa S

Such a wonderful building. Staff is so kind and accessible. The shared spaces are exceptionally tasteful and views of the capitol are priceless! Wale has been there for me since I moved in, he’s so professional and helpful. It’s so important beca...

Daniel Stein

Stephanie has been an unbelievable help throughout my time living at Novel!

Angel Tucker

As a long-time resident of Novel, what keeps me excited to re-sign my lease are the employees. Knowing that the concierge staff, especially Stephanie & Darren, are always accountable & available really makes me feel secure in my choice of making Nove...

Joe Piechota

No regrets living at the Novel. Guaranteed to always get a laugh when chatting with Stephanie and Darren at the concierge desk!

Atlas Universe

Keith is an extremely jubilant, patient and ready to assist concierge. He always has a hello or kind word. Packages are always entered into the hun timely and emails sent promptly alerting revivers to pick up their packages. Keith is the best!

Peter Samuels

My experience at Novel South Capitol has been splendid despite not having parking available to me. A huge component of that would be the consistent selfless service provided by Stephanie at concierge. Stephanie truly embodies the essence of simplifyi...

Rocco DiCicco

Olawale is the best. He is always so kind, so helpful, and work’s incredibly hard. In my view he is the best concierge we have had at Novel since I moved here in 2020. Alex and I very much appreciate him!

Bernard Bond

I have lived at Novel for almost a year and I have no complaints. The units are well constructed (I seldom hear my neighbors) and the building has all the amenities you would need. The building is well kept and our maintenance staff is top notch. Any...

Shelby Grumer

I’ve lived at novel for over a year and since day one the staff has made it feel like home. Wale and Keith as well as the rest of the concierge staff go above and beyond to ensure residents are happy and provide world class service with every encou...

Madeline Kornack

Great place to live

Sabiha Subah Mohona

I’ve been living in this building for more than a year and I absolutely love living here. I fell in love with this building as soon as I walked in. I’ve been living in DC for more than 4 years and so far I have had the best living experience in N...

Michelle Koepp

No complaints about living in Novel. Folks who work there in particular are by and large wonderful; can’t say enough good words about Olawale, who is super helpful, always great to talk to, communicative / responsive, and always goes above and beyo...

Lauren Fish

My time at Novel has been great for 3+ years! All the staff is wonderful, from the leasing office to our great east side concierges Keith and Walé! Tons of fun activities, attentive and kind staff, and a beautiful, amenity-filled building!

Troy Thompson

The management team is phenomenal, particularly Keith and Wale. Both folks great everybody with a smile and care. Becca was an awesome leasing agent and I would work with her a thousand times over. Keep incentivizing the staff to take care of your re...

Tammy Richards

I've lived here close to two years and feel quite at home. I love the amenities, the building, the amount of space and aesthetics my apartment offers, the views of both the Capitol and Monument, and my own private balcony....need I say more? Why yes,...

Matt

Been here for 1.5 years so far. Overall I’ve enjoyed my time here. Maintenance is always quick to respond. Generally the building is pretty clean. Very pet friendly. Concierge staff is always very helpful and friendly. Shout out to Olawale and Keit...

Alex Baldwin

We have been residents here for a year and a half and have had an amazing experience! Wale has especially made our life easy when we travel internationally for weeks on end. He is super attentive, always willing to lend a helping hand, and makes us f...

benyamin anjomshoaa

Great building and staff!! Front desk people are amazing and always ready to help specially Stephenie.

Patty Burrage

NOVEL has been such an amazing place to live. Incredibly connected community, beautiful spaces and wonderful staff! Stephanie, one of the many amazing concierges, is a kind and friendly face we see when we come home. She gets to know all the resident...

Chris Holt

Love this place and the concierge Stephanie is the absolute best!!

Marina Glushakova

We’ve been living in Novel for almost a year now. It’s a nice building with everything you need like fitness center, swimming pool, rooftop lounges, grills & etc. What’s more important the building staff is amazing. Concierge team in East Tower...

Michael-Paul Brown (MPB)

Ms Stephanie at the front desk is always so helpful and kind. She always manages to keep a smile, be positive and attentive. Thank you for spreading happiness.

Jannu Acharya

Ms. Stephanie is unarguably the best front desk lady a resident could ask for. She made moving into the novel building as seamless as possible, and is there to assist you with anything and everything. Love her, the building just wouldn’t be the sam...

charles overby

Novel is the best building in the navy yard hands down. The amenities and staff are top notch with excellent concierge service. One of the best is concierges in Novel is Stephanie. She always greets me with a smile and is very knowledgeable, articula...

Reilly Lockwood

Love living here! Clean, Maintence is quick to respond to requests, and my girl Stephanie at the front desk is the best!

Jesse Rodriguez

We enjoy living at NOVEL and think it’s one of the better - if not the best - apartment complexes in the Navy Yard area. Their staff is also super understanding and helpful, we love the concierge, Stephanie, she is always kind and helpful to every ...

Robert Nisicor

Great amenities, great staff, and outstanding care for tenant needs. Olawale was the first team member I met and he made me feel welcome as soon as I stepped foot here and continues to do so.

Alec LaDouceur

Ms. Stefanie, downstairs reception, is my favorite part of my day. She always has a smile and hello for everyone that comes through our lobby. We all love Ms. Stefanie.

Connor Maytnier

Hands down the best apartment community I’ve lived in across DC. The building is very well maintained and Stephanie at the front desk makes the place feel like a true home.

bronti viskovich

Stephanie is the best! She is always willing to help! Always so kind when I’m locked out of my apt and is just such a joy!

Kasey Lovett

Stephanie at the front desk is wonderful and always helpful. Great living experience.

James Frauen

Stephanie at the front desk is so friendly and helpful!

Casey Winderbaum

Overall, really great building. Love living here. Building is kept really clean and just general great upkeep. Concierge staff is super friendly (especially Stephanie!) and helpful and the leasing office are always present and ready to answer any que...

Annie Thayer

Great experience here. Steph at the front desk is the best!!

Derrick Clarke

Novel South Capitol exceeded my expectations. I originally moved here because of the great space in my apartment and location. But I soon discovered Novel was more than that. It’s a beautiful building with the kindest people working to provide a ph...

Jordin Metz

I love loving here, and one of the best parts about living here is Stephanie. She is an absolute joy, a wonderful person, incredibly helpful with literally any question I have about the building or package I receive, and she always makes me smile. So...

Allison Nepveux

We love living at Novel! We just renewed our lease for another year (and convinced our friends to move here too)! The entire staff is INCREDIBLE, the building is well maintained and the amenities are great. Highly recommend.

Mike Mike

Stephanie has been nothing short of amazing. Always a joy to see and talk too. Takes good care of me and I'm always happy to see her.

Vanessa Velasquez

Ms Stephanie is literally the best human being at Novel! She is the best and makes living here feel like a community. I absolutely love living here. Everyone is helpful and I highly recommend living here. The building and rooftop are beautiful.

Arjun Gupta

The staff and community at Novel are amazing. Of course the amenities are great but the real difference maker is how obviously hiring in this building is done based on attitude and commitment to excellent service. From the leasing office to the conci...

Peter Prina

I’ve had a wonderful experience while living here, with everything working as promised. On top of that, I can say the staff has been incredible (special shout out to Becca and Keith!), these folks care about the building and the people in it.

melissa payton

Keith always goes above and beyond to help me as a resident here! Always greeting us with a warm welcome upon entering. He’s always cheerful and pleasant and a nice face to see when arriving home. Keith has really made my move here so much smoother...

Brad Taylor

Really great community. Super helpful staff and maintenance employees. We have enjoyed our tenure here. Shout out to the concierge crew, especially Stephanie. They always go above and beyond. Cheers and Happy holidays.

Kelly York

I have lived at Novel now for 3 years. I love the view from the building, pool and other amenities. I love the 24/7 hour concierge service. Stephanie is one of the best concierges on the property. Happy Holidays! 🎁🥂🎄

David Cho

Great tour

Mirko Pecanac

The management and maintenance staff are very responsive and always timely. Vasil was the best and we could always count on him to help us with whatever maintenance need we had.

David Towberman

I did an exhaustive search of properties in the Navy Yard neighborhood comparing apartment layouts, amenities, price, resident events, and other variables. Overall, I felt Novel was the best fit for me and I have been a happy resident for over two ye...

Jonathan Cannon

I have lived at Novel South Capitol since Nov 2019. I have loved the building, community and staff, and they are a large part of why I have stayed so long. The building amenities are more than you could need with a beautiful gym, rooftop pool, lounge...

Emily Cairns

I have lived in Novel since March of 2020, and it has been nothing but an amazing experience from then until now. The staff all around in this building is incredible. The leasing team, Becca, Michael, and Bryce were awesome in initiating a lease tran...

Julia C

Been living here for 2+ years and absolutely love everything about this place! Maintenance response is under 24 hours and the concierge staff goes above and beyond - specially Stephanie and Darren! From the leasing, Michael and Becca are very helpful...

Nikhil cheerharan

Moved into Novel one year ago and have truly enjoyed living here. Rebecca (Becca) and Michael are some of the best leasing agents I have ever encountered, and that is saying something as I have lived in 9 apartment buildings now, as well as 2 other B...

Nick Seelinger

Novel is the best place I’ve ever lived and every Novel employee is super helpful and great—id also have to mentioned Stephany Shell who has helped me countless times and is always accommodating and generally great person—if anybody deserves th...

Sean Duncan

After living at Novel for two years, I can say that the building and community are outstanding. We moved sight unseen and the staff has been nothing short of pleasant and accommodating. A special shoutout to Stephanie, Michael, Becca, Bryce, Visil, a...

Cole Donaldson

Novel itself has been an incredible experience. I can say without a doubt in my mind this has been my favorite place to live in dc. I would like to highlight one employee, Stephanie Shell. She has been nothing but kind, helpful, warm, and diligent. S...

BOB DUDE

Tyler who works at the front desk is for real for real. She’s always so nice to me when I see her!! Tyler da bomb.

Matthew Suandi

I've very much enjoyed living at Novel. The staff are friendly, courteous, and professional--all that you can ask for. Maintenance comes quickly and addresses problems efficiently. My apartment itself has been perfect for working from home and for en...

Christine Thompson

I love living because the amenities are unparalleled; the concierge and admin staff are friendly; the monthly community events are engaging for various resident interests; the apartments are clean and well-maintained; and maintenance is reliable and ...

Darren Fuller

I have been living here for about 3 years and I love it. They make it very easy to call the novel my home. Stephanie does a great job of with prompt responses and consistently helping with the day to day task.

Chauncee Birdsey

Novel has been the best apartment and community that I have ever lived in. The leasing and maintenance team are fantastic and always willing to help. What makes this place special is our concierge, Stephanie. She makes Novel feel like home! She is al...

Michelle Grady

Living at Novel has been a great intro to DC! One of the best parts is having a 24/7 concierge. The concierge staff is always friendly and they get know, making you feel safe when getting home late, and they are always on top of the packages. Stephan...

Poetri Deal

I have throughly enjoyed living here. The maintenance requests are addressed within a 48 hour window. The concierge staff is truly the best. Stephanie, aka “the dog whisperer” is exceptional, friendly, and provides top tier service on behalf of N...

David Benson

My significant other and I have lived at Novel for ~2 years and have loved every moment living in this building. It is with a sad heart that we are relocating outside of DC for work, because the atmosphere that the building management and all their r...

George Brooks

1ST time here, very NICE

Mimi Ilieva

I moved out of Novel about two months ago but wanted to reflect on my time there now that it's been a while. I honestly have nothing but great things to say about the staff who run Novel. Special shoutouts to the concierges as they were always extrem...

Amanda Mays

The leasing agent I saw couldn’t have been more disinterested in my appointment. At first he asked what I was looking for and took me to a model unit. He also showed me the rooftop amenities, and then when i asked to visit actual rentable apartment...

Isiuwa Igodan

Had an appointment to tour Novel SC and was greeted by a young man named Bryce. He was so respectful, professional and poised. He gave me a tour of the building and its amenities as well as a 1bed/1bath. He understood what I was looking for and was v...

Dominique Arroyo

I wish I could give this review zero stars. I was supposed to move into the Novel in June and I wasn’t able to due to personal reasons. I did not sign a lease or anything binding. I put down a $300 deposit which I was told would be 100% refundable ...

Thomas Hernandez

Beware. The review from Alex was spot on. Applied around December (excellent credit) after doing a tour with Becca. They for some reason denied my application. Luckily I had other places as backup and was told by Becca I would get my $300 credit back...

vale

super rude lady on the phone. she said she didn’t care if I rented there or not after I asked if she could answer some basic questions and hung up the phone. i called back thinking maybe I could speak with someone else and once she picked up the ph...

Noah Mata

Love living here! Great amenities. Awesome staff. Incredible community.

Haras C

THREE DAYS LATER. After the apartment left a reply on my review, I called the building several times. Didn’t get a response, no one answered. Left a message. No one has called back. Leaving me a reply with a “heartfelt” concern for my experienc...

Louisa Nill

I was in love with Novel from the second I walked in the door and met Michael, one of the leasing agents. I looked at five other buildings in the Navy Yard area and my experience touring Novel went FAR above and beyond the rest. Michael was professio...

Alex Vlad

I don't know what happened here but ever since I've toured; this building took a major 180. Very dismissive, can't even get through to anyone from leasing and it been since May 28th (MDW.) My application was denied even though I met all their income ...

Michelle Larkins

Becca was my leasing agent from the start. Our initial tour was so fun, and she made me feel like a long time friend, which was so comforting considering I moved to DC not knowing anyone close by. She also made the whole move in process effortless an...

BC Llc

Incompetent leasing office and rude staff

Hayley Grande

I have enjoyed a wonderful year living at Novel. Everyone is friendly, the management is organized, and the amenities are fantastic. If you have the opportunity to work with leasing agents Jack and Becca, they’re the best! The leasing office also d...

Reema Desai Boldes

I have lived here for nearly a year, and its by far my favorite place I've lived in the city. The amenities are incredible (esp. the pool), and the units are really beautiful and spacious. During the pandemic, they've done a really good job at distan...

Jonathan Cannon

I have been a resident of this building for the last three years and have nothing but positive things to say about the building. The building itself is beautiful and packed full of every amenity you could need or want. With the number of similar buil...

melvin parada-guandique

Roof top is huge , nice place to live in DC Friendly atmosphere

Stephen Carlson

I have been a resident for 3 years and I can say the staff (excluding Roxana) has been unbelievable with their service, timely responsiveness, and overall attitude every single day. The leasing staff which includes Becca, Michael, and Jack have been ...

Kelley Powell

I've lived in Novel South Capitol for close to a year, and it has been one of the best apartment buildings I've lived at in DC. You can't beat the location, amenities, and the incredible views. It's also one of the most dog friendly buildings I've se...

Alex Howle

Novel South Capitol is a great place to live. The location is great - equidistant between two metro lines and on the edge of Navy Yard, Capitol Hill, and Southwest. I’ve enjoyed living here. There are friendly staff and the building is kept well.

Fernando Nicolas Leonhardt

we have been living for a wile now, here @ novel south capitol... moved from another cuntry and all the leassing team where super helpfull and kind... we are looking to renue our leassing.... a speciall thanks to all the team!

Angela Dehn

Best apartment! Everything is well kept, polished + modern. The staff is attentive and very helpful and efficient. The only downfall is parking waitlist but everything else is so nice it's hard to make it a dealbreaker!

Mary-Kate Cain

Quite literally the best place to live in DC (especially if you have dogs). The building/units are gorgeous- not only does the view rock, but the floor plans are functional and appliances are up to date. The many amenities are amazing and kept extrem...

Courtney McCartin

I moved into the Novel South Capitol 5 months ago and have loved every minute since. Lexi Sclavounos helped me through the entire process from touring to move in day and it couldn't have gone smoother. She and the entire Novel community made me feel ...

Samuel Trivette

Wonderful team, wonderful management company as well. Maty, as well as the rest of the leasing team, are always quick with a warm welcome and a smile. They truly made our transition from NC to DC as seamless as possible.

Joseph Donato

Novel South Capitol is a modern, vibrant community with first rate amenities, furnishings, and views. Special thanks to the Bozzuto team (Jack, Becca, and company) for the warm welcome, friendship, and support. Great people!

Sydney Mahl

Just moved out of the Novel and can't wait to be back in DC and re-renting there. Clean, quiet, pretty apartment complex with a great location (I could walk to work, restaurants, 4 different grocery stores, bars, etc.). The finishes in my apartment w...

Osman Sheikhnureldin

Great living experience all around. Building design is really interesting. Staff is nice and responsive. Maintenance requests are handled very quickly. Good location as well. Highly recommend.

Michelle Teklits

I’ve lived here since they opened up in February of 2019 and have always absolutely loved it! The amenities and the views are unbeatable. The units themselves are very spacious. I have a fantastic view of the Capitol from my unit! The staff here is...

Christina Garvey

Love the amenities, really nice service, and really well made apartments. The address can be hard to get deliveries to, but you should be able to use “Eye” street instead of I..

Cameron Griffith

Still can’t find a better building in navy yard!

Ashley Goyette Heerding

The leasing staff and concierge services are really what makes this property so incredible. They are extremely attentive, patient and go out of their way to help residents. One of the leasing agents, Jack Pezzulla, sold me on this property and was in...

Jenny

UPDATE (5/3/21): The move-out process has been nothing but a pain. The leasing office seems to have a hard time getting their documentation in order. One, they sent out final details regarding the move-out process (i.e., billing, sign out process, et...

Sean Manzelli

I was initially dreading the apartment hunt before landing on Novel South Capitol, and I never looked back. I was connected with leasing agent Jack Pezzulla who was helpful every step of the way. Jack was able to book me a tour the day I contacted hi...

Kyle Peter

Novel has been incredibly impressive thus far - the units are very modern and I love the junior 1-bedroom format for the studios. The amenities are also just about as good as you can ask for plus the rooftop has a great view of the Capitol/DC in gene...

Mara Slepyan

We ended up not moving here due to unforeseen circumstances, but we were very impressed with Novel South Capitol. The amenities were amazing and we really liked the unique design and decorating of the building. We were so impressed by the care and re...

THE Revolution of LOVE

I appreciate the care, transparency and clarity that was, and is, put into ensuring we comfort in a safe home environment and atmosphere; advocated by our Property manager.

Shafi Goodwin

Ladies and gentlemen [future and prospective residents], Novel South Capitol is welcoming, beautiful and elegant, gorgeous, peaceful, caring, and loveable---situated perfectly in the Metro; a great location and scenery no matter your professional, th...

Caroline Mills

My husband and I have enjoyed our experience at Novel. They are clean, great views, and wonderful rooftop! The concierge is always friendly and helpful and I feel very safe. I especially love the pool :) definitely one of the nicest apartments in Nav...

Will Shealy

I have lived here with my girlfriend since August. Management has handled the covid situation well and has even kept the rooftop open so we could enjoy the amenities! It’s so nice coming home to a nice front desk and a wonderful lobby. We won’t b...

Josh Dolin

I love living at Novel! The leasing and concierge staff are so friendly and helpful, and the property is beautiful. This building has every amenity you can imagine and also the best view of the Capitol.

Johnathan Martines

Wonderful rooftop, great to sit by the fire at night. Excellent view of the capitol and Washington monument. Amenities are well maintained and clean

Scott Jones

Staff is always very nice and helpful. Amenity space is great and you can't beat having a dog spa and dog park on site.

Paul Fowler

I moved in here a few weeks ago with my wife and it has been a great experience from the start. We toured 6 other apartment complexes so I know what good customer service looks like. The team here did a fantastic job helping us pick an apartment and ...

Justin Woodson

Wonderful place to live with amazing staff & amenities. The restaurant (ABC Pony) in the lobby is also convenient for great food.

Richmond Sheedy

Great amenities and fantastic staff. Loved living here so far.

Meghan Oakes

I have lived in Novel for almost two years and have been so happy. The building’s amenities are high above those of neighboring apartment buildings, and the “Novel Family”, i.e. concierge’s, leasing office, cleaning and maintenance staff, are...

Natasha Wurst

Have lived her for over a year! Love the proximity to local restaurants, bars, and shops. I really enjoy the amenities with a great work out area and tons of space to work remotely. The management team have been fantastic, responsive, and communicati...

Adriana Fowler

We moved in 3 weeks and we love living here! The staff is super friendly and helpful. We have felt very welcomed here at Novel. The building is beautiful and has great amenities!

Jose De Leon

I have been living in Novel South Capitol short of a year and the staff, amenities, and services have been phenomenal. They have gone above and beyond in order to make all the residents very comfortable and work within the city's pandemic restriction...

Alex Griffith

I’ve lived here for ~ 18 months and can’t recommend it enough. The apartment layouts are modern and have great views (either outward towards SE/Waterfornt area or the nice courtyard) while the amenities honestly can’t be beat. The rooftop espec...

Don Hough

My partner and I moved here in August 2020 and could not be happier. The quality of our unit is top notch, the quality of the building and the upkeep is worth it. Novel has exceeded our expectations.

Jonathan Boldes

We’ve lived at Novel for nearly a year now. Some highlights: 1) Best rooftop and pool area I’ve had in an apartment 2) Amazingly quick and helpful maintenance and leasing staff 3) an amazing restaurant at the door of the building (ABC Pony) 4) a ...

Pat Tierney

I've lived here for over a year now and resigned my lease this fall! Living here has been amazing and the amenities are awesome! The view from the roof is unbeatable and I love to spend time up there to grill, eat, or just hang out at one of the many...

Rylee Welker

I have lived in Novel for a little over a year and a half. I plan on resigning my lease again this July. I have loved living here. The staff is friendly and super responsive. The amenities are always well kept and make it feel like a real community.

Sonia Yomari Torres Pagán

I have been living at Novel since summer ‘20. I love calling this building my home. The views, the amenities, location, staff, and neighbors are great!

Katja Johnson

We’ve lived at Novel for the past 3 months and we absolutely love it! Everyone on the staff are incredibly friendly, they keep all the hallways, common areas, and amenities perfectly clean, the maintenance team is extremely quick with repairs, and ...

Mima Akinsanya

The best apartment experience I’ve had thus far! Gorgeous amenities, friendly staff, responsive maintenance, convenient location. People are always impressed by the common areas. No issues with pests or safety. Highly recommend this place!