Ratings & Reviews

Timothy O'Malley

There are 4 elevators but at least 2 and usually 3 of them are out of service. The average wait time to get and elevator to or from the 12th floor is just under 10 minutes, ad can reach 15 minutes in the morning as people are leaving for work. Manage...

Sarah

I've enjoyed living in this neighborhood and at this apartment thus far and getting to experience different areas / neighborhoods of Washington, DC.

Emily

The apartment is great. I really like the layout of the apartment; there is a lot of storage space. The lighting is great as well. The floor to ceiling windows are a great feature as well.

Herbert

Great location and great staff. They do a great job keeping up with the building. The neighborhood has gone a little downhill the past few years, which isn’t their fault, but the only reason for not giving 5 stars!

Theresa Green

As I walked by Insignia, I couldn’t help but be drawn in by its stunning appearance. The moment I stepped inside, I was warmly welcomed with a smile from the manager, LaRhonda, and the leasing agent, Samantha. The building is not only beautifully u...

Zachary Heffron

The apartments are beautiful, modern and well priced. The amenities are nice! The concierge and maintenance team are wonderful! However, the management is terrible and makes living here harder. If you are looking here, you just have to weigh the apar...

Briana Meyers

I recently toured Insignia On M and was truly impressed. The apartments are stunning, featuring modern finishes and top-notch amenities, all in a prime location. Samantha, who led my tour, was exceptionally friendly and knowledgeable, making the enti...

Bob Custis

Very sketchy. Shares an ally with the Onyx on First which is a known section 8 problem building. The apartments, common areas and overall building are old and dated. The neighborhood especially by the metro is very unsafe. With all of the above, Bozz...

Alessandra

I love living here. My apartment has the best windows and view. The concierges are great and I love the free bagels. My only complaint is the very slow elevators.

Victoria Castleberry

IOM has been a solid place to live the past couple years. A little frustrating at times with the crime in Navy Yard and the elevators go down periodically. Overall apartment help had been solid

Sherri McLendon

I love living in this building. It’s beautifully kept and the staff is friendly. Ina. Year I’ve only had one maintenance request need and it was solved quickly. Just renewed my lease. Can’t say enough good things about this place.

Janelle

Living here has been great, the concierge are all wonderful and the staff is very responsive when it comes to any amenity work. I feel very safe in this building I would definitely recommend it

Wanda Smith

Every one was very nice very professional a nice clean and quite place to live i realy enjoyed my tour thanks Samatha

Erica Johns

I recently had the pleasure of visiting this apartment complex, and I must say, it exudes pure luxury. The fireplace in the lobby adds a warm, elegant touch that instantly makes the space feel upscale. Even as a visitor, I noticed how friendly and pl...

Ivo Georgiev

Absolutely terrible!! The General Manager appears to be absolutely incompetent! She is also careless and sleazy. The floors have gaps consistently, the elevators are extremely slow, and the mail system is the worst. They keep asking for a review so h...

Zoe Lewczak

Two biggest complaints: 1. smells like sewage in the hallways and parking garage. 2. The building's freight elevator was always broken, but the leasing office never notified tenants, even when reserved. Not having a freight elevator when moving out p...

Tracy L Deneen

Samantha & kemonie were very kind and gave a wonderful tour. Thank you

William Briscoe

Trying to get old dirty carpet replaced for over two months Mud coming out still after two months!

Laura Bevington

Beware of Renting Here: Overpriced and Poorly Managed I’m currently in Unit 802, paying $2,930/month, and I want to share my experience before I leave. The prices keep skyrocketing, and it’s simply not worth it. Here’s why: Unbearable Odors: Th...

Lovejeet Aujla

Lived here for 2+ years and I LOVED my apartment here! So much light, tons of space, and had a very “home” feel. Need to give a special shoutout to Conceirge George, I have never had a better, more caring, and “on-top-of-it” conceirge at any ...

Krupa Kadiwala

Unreliable Staff and Questionable Leasing Practices: I was interested in The Insignia due to its location and spacious floor plans. However, a series of actions by the leasing and management office has made me withdraw my application and instead move...

Taylor Ellis

I’ve been here for almost 3 years after moving from VA. The management team is responsive and is attentive anytime I reach out. Jessica in the leasing office has gone above and beyond in making my stay here feel like home! Already renewed for anoth...

Jordan Pic

I’ve lived in Insignia since Fall of 2019. Edit as of August 2024 : I’ve repeatedly complained of roaches for months and management has ignored my requests for a different treatment plan and even told me I would have to pay for pest services whic...

kster9531

I initially loved the Insignia due to its proximity to the metro and the overall size of the units. However, from the start of the tour, it became apparent that they didn't want my partner and me to live there. For context, my partner and I are MBA g...

Richard Sun

Moving is stressful no matter the circumstances. My roommate and I were moving from abroad back to the US. Jessica coordinated our efforts across time zones and was incredibly patient and accommodating. She is unparalleled. Linda and George at the fr...

Aubrey Plourde

I really cannot say enough to highlight how amazing this leasing office, front desk staff, and maintenance team are. I spent four months looking at various apartments in Navy Yard and Insignia on M stood out as the most affordable apartment that offe...

Brian Iraheta

I moved here in December 2022, management is always super friendly and maintenance is highly responsive to requests. Management is accommodating of situations from the time I’ve lived here. It doesn’t have all the bells and whistles of certain ot...

Courtney Nelson

If you are looking for a college party building, then look no further! In the last 3+ years this building has become the free party hub of SE DC. What to expect: noise/parties, cigarette smoke, groups of intoxicated teenagers, frequent theft, robberi...

T M

Current resident, using a throwaway account out of concern of retaliation. Bozzuto don't seem to take good enough care of their staff to retain skilled building management — and that manifests as a constant revolving door of new management staff wh...

John Kalis

I would like to highlight the fantastic support from George at the concierge desk here at Insignia on M. In addition to knowing everyone by name, he goes above and beyond to be thoughtful in doing his job and helping residents with their needs. I've ...

Sami B Crew

I lived at Insignia on M for 3 years and highly recommend it. Everyone who works here (especially the concierge Linda and George) is great! Maintenance is quick to repair any issues. I never had any rodent issues (I did have a roach on my balcony occ...

Frederic Leglise

Beware of the $50 application fee. We visited an apartment with Jessica from the leasing office. Everything was great and we decided to rent it. We were asked for a $50 application fee in the form of a cashier check and provided it. The next day we w...

Vanessa Astacio

Such a beautiful apartment building. Love all the facilities they offer. Having someone at the front desk has been an amazing experience as well. They are always so professional and willing to help.

Tony Harrell

Jessica was absolutely fabulous! I found it very easy to connect with her on the phone which resulted in me coming in to do a tour and complete an application. She was very personable and knowledgeable about the Company and Property. I lost track of ...

Keaton Sprotberry

I’ve lived here for a little over a month now. Since the first day the front concierge Nicole has made this place feel like home for me. She is absolutely amazing and has made this first month here incredible. Very thankful for her and the staff he...

Emma Sillman

This is a great place to live and the concierge staff is excellent! They truly make Insignia on M a welcoming and homey place.

Alexis McDonald

my husband and i moved here in april and so far we’re having an amazing experience. the staff is so friendly and the building is very well maintained (i’ve only had to call maintenance once). i feel very safe in and around the building. george (n...

Courteney Coughlin

We have been living at Insignia for about 4ish years now- it is a great property! The leasing office, concierge, and maintenance team are always super friendly and helpful. George always goes above and beyond- he is such a great person to have front ...

Christian Gentile

We absolutely adore George and Linda (two of the concierges)! They are so personable, friendly, positive, and great to be around! They make an effort to learn the residents names and are always quick to respond if we are ever in need of anything!

Ferran Alfós Galligó

I moved to IOM a few months ago and I highly recommend this apartment building. It’s very well located and the amenities are great. The best thing though is the team that work here! The general manager, the front desk and the leasing office team ar...

Katrina Li

front desk staff was rude when I checked in: is it because he thought he's white man, so can look down on us non-white people?

shi Stephanie

I have lived here for 2.5 years, and I really appreciate the work of the whole team in Insignia on M. It is not only in a convenient location but also changed to a decent neighborhood with a river around. There are always some events around or in our...

Mikhail Romanovskiy

The Insignia on M is a fantastic apartment complex that offers exceptional amenities and a comfortable living experience. The apartments are spacious, well-appointed, and offer stunning views of the city. The location is ideal for city living, with p...

Akeyeem Perpie

I came in for a tour last week, and the building is great. Views are nice of navy yard and it seems like they have many resident events. The leasing guy, Will was great and knew a lot of about the area.

Raegan Thurmond

Amenities are great! Super friendly staff - Malika was a great tour guide! :) Will definitely be back when it’s time for me to move!

Kristin Horne

I am in the process of moving to DC and decided to check out Insignia on M the leasing agent Malika was able to squeeze me in with no appointment, she was so sweet and very knowledgeable about the building! Will definitely be considering this propert...

ronnell mcbride

I came in to tour last week. The leasing agent Will was cool and knew a lot about the area. The amenity space and views are great in this building. I’m considering moving from MD to DC.

Matt McNulty

Received great customer service from Nicole B. My GPS wasn't working and she was kind enough to print out directions for me. Always a smile on her face. Much Appreciated Nicole!

Maya J Smith

I recently just moved to Insignia on M and it has been the best move I made thus far. Will Hargrove was my leasing agent and to say he made the process seamless would be an understatement. He worked diligently to ensure I was well taken care of and h...

RoxanneIdola

I am a Uber eats driver and I deliver food at this property all the time. Nicole the young lady at the front desk is so sweet and nice. She has the best customer service smile each time she sees me.

Jok Bond

Currently in the process finding a new apartment. I went in to inquire about one of their units. This is such a fantastic location I must say. The staff is so helpful and welcoming. Shoutouts to William, the sales person, for taking the time out to g...

Chase Erae

The level of customer service provided by William Hargrove is Top Tier!!

B Justice

William Hargrove was extremely polite and well-knowledge about the property in general. Great customer service

Scott Thompson

I’ve lived at Insignia on M the past few years and it’s a great place to live. The staff is excellent and caring and maintenance requests, which have been minimal, are always quickly taken care of, often within minutes. If I weren’t leaving for...

Angela Webb

The staff at Insignia is absolutely wonderful! Malika and Nicole were so helpful with move in; always so nice and welcoming when I see them. Will was a life saver when I lost my keys with getting me into my apartment. In a little over a month they ha...

Anna Kanaley

Everyone who works at Insignia on M is amazing. We just moved in and the general manager, assistant manager, concierges, and leasing office staff have been wonderful. They threw a great holiday party to get everyone together, which was a great commun...

Tasha Berry

It’s been a year! William was the original reason I decided to lease. Let’s just say the staff is more pleasant than most of the tenants. I considered not renewing my lease, however… Nicole Bass's customer service and warm greeting overshadow a...

Gianfranco Gazzo

Amazing leasing experience end to end. I leased a corner unit with River and Nat Stadium views and it is breathtaking. I toured other apartments in the area but ultimately it was the flexibility at Insignia that won me over. I knew I wouldn't be movi...

Phil Meyers

Lived here from late 2018 to 2020 and absolutely loved. It's close to the metro, local stores, Nats Park, some great restaurants and much more. The amenities were well kept (though the gym did need some more equipment) and the team were always kind a...

Brandon Macker

I decided to tour Insignia on M because of its proximity to the Navy Yard metro stop and grocery stores, its luxury amenities, and the appealing floor plans. When I arrived, I was politely greeted by the concierge who invited me to take a seat in the...

Sangeeta Jain

i love living in bozzuto managed buildings but this was my least favorite. I've lived in insignia on M since Jan 2020.. and while my apartment itself and location were great, my experience with the staff not so much. The staff.. it's like a revolving...

Duel Valentine

IoM is a great place to live. It's quiet, well maintained, clean, the staff is very friendly, close to the metro and an overall great location. They also host a lot of sponsored events, unfortunately most are during business hours which limits partic...

Marguy Desrosiers

I recently stayed in the guest suite at Insignia On M. What a wonderful experience! It was clean, nice and cozy, and great amenities. Most of all, excellent location. It’s located at the center of many restaurants. The staff was professional and po...

Giuls Kunkel

This is the third building where I have lived in Navy Yard, and so far, it's my favorite. The units are well-maintained through apartment turnovers, the Bozzuto staff is really nice and responsive, and the residents have all been incredibly nice.

Sean Wang

I lived at Insignia on M for almost 4 years, and only moved because of work reasons. Otherwise I would have lived here indefinitely. Without exaggeration, this was the best apartment I have ever lived in (I have lived in 5+). The entire staff is a pl...

Tom Visel

I moved in last week, and it has been a great experience. The staff is helpful and friendly, the building and amenities are excellent. Could not recommend strongly enough.

Kristen Crawford

We absolutely loved it! The building and apartments are beautiful and the staff is extraordinarily nice. Plus it's right in the middle of the Navy Yards by the Nats. Doesn't get better.

Sabrina Scherr

I have lived at Insignia on M for about a year now. I absolutely love my apartment, the only reason I gave four stars is because the amenities (mostly the gym) are a little out-dated compared to many of the newer buildings in the neighborhood. Ja'Mar...

Darryl Cross

Great place to live! Staff is on top of everything, beautiful location and building. Best place to live in Navy Yard DC! Splurge for the two bedroom facing the stadium. Worth it. Also, Tyanna is the best concierge. Wonderful and friendly with an eter...

Barton Liang

Linda W. at the front desk is by far the friendliest, most personable, and most helpful concierge I’ve ever had in my almost 4 years of living in DC. I can’t say enough positive things about the concierge and maintenance team here!

robert bornhofen

Great location, great staff, and cozy atmosphere. Speaking of great staff, JaMarvae Lard (Sales and Marketing Associate) stands out for his exceptional customer service and attention to detail.

Sir Marcell

I enjoyed my stay here. The place was always clean, concierge was nice and leasing office was great! Ja’Marvae always made sure I was taken care of. This is one of the best communities in Navy Yard

Olivia Veale

The concierge team is absolutely incredible, patient and helpful!! Karla, Tyanna and the whole team always go above and beyond!

Sarah Brown

Best apartment lease experience I've ever had! Their management, cleaning, security, and maintenance teams are awesome! They care about safety and I appreciate the mask mandates in community areas. I also love the state-of-the-art gym and beautiful c...

Lily v

I lived here for 18 months and absolutely loved it. There has been several changes at the leasing office and front desk over the years, but each of them has been wonderful. I do want to give a special shout out to Marcus who has always been absolutel...

Alina K

I have been a resident in Insignia on M for a year now. I enjoy great and clean amenities (rooftop pool, grills and fireplace as well as gym and yoga studio). Maintenance is always very efficient also. The front desk works well and they never lost an...

Paul Hemez

Very nice building with experienced staff. Marcus is wonderful at the front desk. The amenities have made this building a great place to live during the pandemic.

Sara MacGillivray

I've been at Insignia on M for over two years and have loved my time here. Aside from the perfect location (next to Metro, walkable to grocery stores, restaurants, multiple gyms/studios) I'm still loving my apartment just as much as the day I moved i...

Amy Whiteman

We love living at Insignia on M. The location is very convenient, the apartments are wonderful, and the common areas are thoughtfully designed. The concierge staff are all amazing, especially Marcus Ewell who always goes above and beyond!

Sheril Schmidt

I have been living here at IoM for about 6 months and we are very happy here! Of course, it’s apartment life, but everyone is very friendly - and so are the fur babies! And the concierge desk is the best! Marcus is so friendly and he even grabs my ...

Daniel Edwards

I've lived here for two years now and have had a great experience from the start. Hard to beat the location right above the Metro and being very close to grocery stores and dining options, but my apartment is also great and I've been happy with the a...

Tranae Jones

Love living here. Convenient to the metro, stores, restaurants and close to museums and downtown, but quiet. The front desk is super friendly and helpful. Marcus is always smiling and looking extra professional. Also we enjoy the views and the common...

Mark Howard

Concierge team is top notch. And I can't say enough about the cheerful attitude of Marcus Ewell. He greets everyone with a smile and hello, regardless of the time of day. We are so fortunate to have him.

Sarah Rapier

I have loved living at Insignia on M. The building is always spotless and management addresses needs very quickly and professionally. I highly recommend this building to anyone looking to relocate to the Navy Yard. At the front desk, Marcus Ewell, is...

Michael Berkson

We have been living at Insignia for over a year now and would highly recommend it! Like any home, it is not perfect, but it is a comfortable, convenient, and comparatively affordable place to live. Some of the things we love about living here: - SO m...

Madison Harbin

My husband and I have loved here for nearly 3 years, and we couldn’t be happier. It is so nice to come home and be greeted by the folks at the front desk - in particular, Marcus Ewell! He has the best attitude and is always smiling.

Kian Streater

Beautiful Apartment Building. The staff are very professional from management to the janitorial staff. The concierge are wonderful as well especially Marcus and Ms.Tye!

Jamie Gurganus

I've lived here for 8 months and really enjoy it so far. The space and amenities are great. The staff is awesome, especially Tyanna who is always there to greet you when you walk in or help if you need anything.

Taylor Binkley

The absolute best service ever by Marcus Ewell!!!! He is literally our absolute favorite. Wouldn't want to give here without him!

Nicole Booker

Insignia on M’s concierge is outstanding; specifically, Marcus Ewell! He always greets us with a smile and seemingly never has a bad day! He’s two steps ahead of our needs and always willing to help solve a problem. Marcus truly has made our expe...

DeLeetra Staley

Building is okay because it seems that at least 2 of the elevators are always broken or being worked on. It takes forever to get an elevator most days and it can be frustrating. But the front desk service is 5 star, Marcus Euell is amazing. The front...

Oba Minus

I am considering a move back to D.C. and had heard positive things about this property. I decided to stop in to check things out and I couldn’t have been more impressed. Many things stood out about this property but most of all was the warm and wel...

Tripp Blaser

Clean Facilities, Friendly customer support, competitive pricing to other apartments in the area. The concierge Marcus Ewell is great.

Neb

Love the work the concierge desk does! Marcus Ewell keep up the good work! MVP

Sristy Acharya

Love this place! Amazing people! Everyone at the concierge desk are super friendly, especially Marcus Ewell!

Chelsea Mccoy

Honestly, in this pandemic environment, it is a relief to be greeted with such a warm welcome day in and day out from Marcus Ewell. The building is great but Marcus is one of the highlights of staying here at the Insignia!

Adrian Rodriguez

I’m definitely a vibes person and this place has such a good one. From the moment I came to tour the building I felt it was a very fun and inviting place to live. The move-in process was stress free and any time I had a question, the management tea...

Courtney Fairchild

I love living at Insignia on M. This is the best location and perfect size building. Not too big but not too small either for great amenities. I just renewed my lease. Looking forward to another year in the Navy Yard.

Luis Colon

Lived here for over three years and loved the property, location and community environment. Building is very pet friendly and is close to Garfield and Canal park. Moved out of the area but if back will definitely consider moving back.

Angela Smith

Insignia is great! The amenities are top notch, the staff is always friendly and helpful. Great location and great place to live

Stacey Goldfine

Responsive Professional Management at IOM. Excellent maintenance staff. I love the dog friendly atmosphere. Residents have traditionally maintained a spirit of respect and friendliness for each other.

Anthony Stalter

The amenities are excellent and the concierge staff are always very helpful. I would absolutely recommend Insignia on M to anyone searching for a new apartment!

Christopher Brown

Great amenities and resident service!

Meredith Allison

Recently moved in and am loving it so far! Staff is friendly, building is quiet, and amenities are great.

fred jordan

I’ve lived here almost a year and it’s been great. Love the amenities and staff. Great location very central in the navy yard neighborhood. I’ll stay another year as long as they don’t raise my rent payments come renewal time ;)

Vanessa Flores

My best friend and I love our residence and we have wonderful memories here and also we love all our amenities and the staff is amazing. We love it thank you all thanks Lauren as well you the best .

Katie Donovan

Dog friendly and great location!

Amrit Kaur

I can't believe I am saying this, especially with how much I despise corporate landlord companies.... I love it here. 1. Best management, very attentive, respond to emails promptly, and treat tenants like people and not like problems. I absolutely th...

Steven Boughton

TL;DR: Small apartments; high prices; loud noises; amenities that disappear at management's sole discretion. Staff: I have lived at Insignia on M for nearly a year. From day one, the staff and management have responded to standard requests (such as f...

Sarah Benchaita

I've lived at Insignia on M for more than a year, and it's a great community. The leasing and building staff have always been kind, professional and attentive. And, the Bozzuto team does an excellent job proactively sharing information with residents...

wang duolin

I live here for one month. It is a wonderful time live here. Thanks for all the stuff enthusiasm and dedication that make me have a warm house in DC.

Monica Braman

I recently moved into the building. The team in the leasing office and concierges have been extremely friendly, supportive, and accommodating. Everyone has helped to answer all my questions and help me get settled. It's a wonderful building with lots...

Elizabeth Buchholz

The management team has been very accommodating. The building is spotless. The amenities fabulous. The apartment is quiet, convenient, safe and modern. Love it!

Erica Mohr

I have lived at Insignia or 2 years and absolutely love it! The staff are very helpful, the building is run well, and the neighbors are very friendly. You simply can't beat the location and amenities in this building from the roof top pool, the indoo...

Mieko Timmons

The staff at Insignia on M are superb. They make you feel like they are at your personal service 24/7. The community is always well Maintained. The location is the best in D.C.!!

Boyan Stanoev

From 2017 - to early 2019, Insignia in M gets 5 stars plus. Now it is a shell of its former self with only the very friendly and hard working cleaning crew trying to stay on top of the mess from the only one working elevator that is often drenched in...

alex morris

Love living here. The staff are all friendly and attentive, plenty of free offerings from the building and always have a great list of things to do in the area! The building is almost brand new, and with the specials the sales team usually offers it ...

P

I have only lived here a few months. The staff from maintenance to concierge to houskeeping are really top notch in knowledge and really want to make you satisfied. Any issues I have reported or questions I have asked have been responded to quickly. ...

Katie Lovett

I have lived at Insignia on M for almost a year now. The management company is so attentive, helpful, and cares for their residents so much!! Having all the amenities right at your finger tips is one of my favorite things about Insignia on M. The roo...

Eric Ontiveros

Lived here for 1.5 years. Just move out today and it was great staff top to bottom, start to finish. Every complex has issues, but Insignia always make it right and make sure compensation or perks make up for anything.

Dylan Wong

The people who work here do the absolute most to make sure everyone is looked after and happy.

Joy Fatooh

I really enjoyed living at Insignia on M during a 4-month work detail this summer. Everything's very new and worked great. The layout of my apartment was efficient, spacious and filled with natural light. The front desk people are outstanding (especi...

Sabrina Kang

I actually signed my lease unseen all the way from Canada, and I don't have any regrets. From all of my questions and concerns Anna Marie was more than happy to send me additional pictures and information. The entire leasing team and apartment staff ...

Jonathan Egerton

If I could give more stars I would. The property has the most beautiful amenities in DC, the apartment finishes are amazing, and the office and maintenance team are exceptional. I love it so much that my girlfriend and I just renewed! I'd highly reco...

Very knowledgeable and helpful.

Property was amazing! Good sales team and great options to view.

Judie Boggs

My daughter has been living here for several months and is very happy. Everyone is extremely helpful. The location is perfect for commuting since the Metro is so close. If you have a pet, you can’t get a better home. The rooftop dog area is very co...

Dan Wang

No hot water across all units for almost a week, with no compensation of any sort offered to residents.