Ratings & Reviews

Sadaf shaikh

Lovely staff, entertainment events, quick & prompt maintenance. Bravo

Renee Rice

Update: Bozzuto Management has managed AO/Anara since June 2022–not 4 years. Have been a tenant for 12 years, 11 months, of which Bozzuto is the fourth and worse management team ever experienced in over 35 years living on the Westside. The litany o...

Jane Doe

Beware of both Erica and Jennifer that work in the management office. They’ll greet you with bad attitude’s when you ask for your mail. They’ll give info that’s not concise when it’s time to make your rent payments. I’ve been at this buil...

Kendra

Love it! love living here and the communication is so good between mgmt and the residents. I really value having all our info in one place at all times.

Tensaye Alemayehu

As both a tenant and an industry professional, I’m sharing this review to give prospective renters and ownership insight into my disappointing experience with Anara, which stems primarily from the lack of responsiveness and oversight by the third-p...

Terrell Floyd

I feel like they’re kind of racist. They really don’t like us Black people because every time I try to talk to them they ignore me and tell me they will send me a email. I’ve been trying to get my apartment updated to the one there are advertis...

Chase

Genesis helped me find a larger home in the space. Very easy to work with!

Sam Carrola-Landry

I love living here so far! The leasing office made my move-in process seamless. Also, the amenities are wonderful and the location is perfect!

Breegan Knudson

Genesis was so helpful in my apartment hunt. She went above and beyond to address any roadblocks I encountered during the application process, and has been nothing but welcoming since my move in. Very grateful for her!

AJ Mildenberg

I have been a tenant at Anara Santa Monica for over 4 years, and unfortunately, I have nothing positive to say about the management or the condition of the property. My rent was increased by over 7.5% this year—more than triple the Consumer Price I...

Matt Massello

Terrible building with really negative staff. BE AWARE. When moving in or out make sure you leave the apartment in absolute tip top shape exactly how you moved in - they will find a way to charge you. We were charged $2200 for “floor scratches” w...

connor atkinson

Lived here for a total of a little of over two years. I probably should have known it was going to go terribly when in the first month, my ebike’s lock was almost SAWED through in their “secure” garage and their even more “secure” bike gara...

Nandi

Overall it is a good place. I love the way they keep that package, but the signal on the ground floor is pretty bad, mostly 1 or sos, can’t even receive a message.

Brandon Wong

I lived here for two years, it was such an amazing place and the staff is wonderful! Always responded to maintenance requests in a timely manner and kept the facilities extremely clean!

Yu-Xian

sometimes it’s annoying in the morning, but the facilities are good. I really like the gym. And it’s convenient that Ralph’s is nearby. Also this area is safer

Verified Resident

Five star staff! Love living here. Starbucks, food and smoothies shop in the retail space connected to the building which is a life saver. Ralphs next door is clutch too.

Tanya

The Anara Santa Monica Management/ Leasing Team is fantastic!! Thank you Genesis. You helped expedite my move-in, and always displayed such kindness, professionalism, and grace. Erica, you consistently answered my emails in a timely manner when Genes...

Sara Danino

I had the luxury of living at Anara/ Buzzuto Colorado complex. The dog park is great the pool and Jacuzzi are great the gym can use significant improvements. As well as the new security team that are not the kindest people. However there were two peo...

Svetlana Snegour

We have just moved into the Anara building and the move in process has been so great! Erica has been amazing right from the start when I first toured to now being residents. She’s always in the office smiling and answers all of my questions right a...

Ted Cook

Love living here, love the community and the management team!! Great amenities and super clean!! BTW, two pools, a hot tub and a gym!! Paradise!!

Jonathan

good building, nice amenities, good staff as well. Bit noisy in the main area at night, some people are screaming at the pool pas 10pm which is not allowed.

Sam Farghaly

I recently relocated from the East Coast (DC metro area) to the SoCal area. At first, it wasn't a pleasant experience apartment hunting, especially in the Hollywood area. All that changed when I discovered Anara in Santa Monica and got to work with G...

Laura Dillon

The Anara leasing team, Genesis and Heidi were very professional, kind, and helpful. They have made me feel at home, and I am very grateful.

Andrew

I recently moved into Anara and have had a generally positive experience. The location is convenient, with easy access to shopping centers, restaurants, and public transportation. The apartment itself is spacious and well-designed, featuring modern f...

Ginny B

Everyone who lives or works here finds it a joke. - If you ever HAVE TO live here for any reason, make sure you do a very thorough video recording of all the details in your apartment because they are going to scam you out of your security deposit wh...

YUNFEI QIU

I recently applied for an apartment at Anara Santa Monica, but my experience has been disappointing. I saw a promotion offering $1,500 off on their website, which led me to apply. After my application was approved, I was informed by a staff member, G...

Jennifer

Wonderful community conveniently located just a short bike ride from the beach. Great amenities and very clean property. Staff is very responsive and timely.

Reese

The amenities are amazing, and they keep the community very clean and safe, I like that there is 2 different pools and a hot tub. Very dog friendly, I love the dog park!

Sydney Simmons

I had the opportunity to work with Genesis during my apartment search. She was informative, responsive, so kind, and extremely helpful in getting me acquainted to this community. The entire experience from touring to the leasing process has been smoo...

Armon

I recently moved into Anara Apartments, and the experience has been nothing short of fantastic. From the very beginning, the leasing team made the process smooth and stress-free. They were incredibly helpful and responsive, answering all my questions...

Laura Hicks

We have been living in Anara for over two months already, and the experience has been great. The team has been really helpful with everything we have needed, especially Erica; she has gone above and beyond to help us. The property is greatly maintain...

Laura

We have been living in Anara for over two months already, and the experience has been great. The team has been really helpful with everything we have needed, especially Erica; she has gone above and beyond to help us. The property is greatly maintain...

Nicholas

We just moved in and couldn't be happier with our decision. Genesis, Erica and the entire management team has been so accommodating and welcoming to our family. The amenities are top notch!

Jamie Morgan

Genesis and the entire team have been so helpful during the leasing and move in process. Genesis answered any questions we had very quickly and is always quick to help with any issues. The maintenance team has also been very helpful and quickly resol...

Rafael Osoiro

Great place to live! Although I didn’t sign up initially with her, Erica was very helpful. She is very kind to my dog whenever we go by. When my lease term was coming up she answered all of my questions with a smile. She even almost got me to renew...

Tamara

Anara Santa Monica staff have been very helpful and answered all my questions when relocating from Kansas to California. From helping us through the application process to moving in.

Thuhang

Maintenance and building management are caring, nice, and professional. The common areas are tidy and well kept. Night security is present. Monthly community events are nice as well.

Julie Gorchkova

We were checking out the complex for a permanent residence during a brief stay there. Erica from the leasing office was absolutely fantastic. Not only was she pleasant, professional, thorough, and patient with us as we toured same units multiple time...

Elana

Super quiet area and really beautiful building! The space is just the right size for a single person too and the kitchen is a really nice size with lots of storage

Theo George

Recently moved to Anara with my partner a few weeks ango and we are loving our apartment, complex and neighborhood. Genesis went above and beyond to support us in the lead up to our move-in and was super helpful when we arrived too. Can’t imagine l...

Megan Kenney

0/5!! DO NOT LIVE AT ANARA!!! Santa Monica is a beautiful place with SO much to offer, and you will be doing yourself a disservice by living at Anara. Pros (although very few) and Cons below. Pros: - Ralphs through the alley (but unsafe to walk alone...

Tim Bened

I've been living at Anara for almost 3 months now, and overall, it's been good. However, there have been a few issues, particularly with the elevator being out of service regularly, and the package management system is quite a mess. These problems ar...

Mike Hill

Hi there this is Michael in the 333. The day after Thanksgiving I noticed the water in my bathroom sink going down slow. Next day even slower. And so on...yes, my life is that boring that I study my plumbing! Tuesday morning the water went completely...

Nathaniel

Good Morning everybody! My stay here has been a blessing each day! When you live a life of prayer and belief in God! Great things happens to you, Amen🙂 just Believe, Amen❤️🙂🙏🏾🙏🏾

Verified Resident

The Maintenance Team is great, accommodating, respectful, and thorough. The upkeep of the property makes living here and being home a comforting experience. I have been a tenant here for 14 years and I don't ever plan on moving!

Mike Hill

Hi there, this is Michael in apt#333. Lately it's been so hot as Hell it feels like the Devil is sitting on my sofa!!! To my unfortunate and sweaty amazement while turning on my AC Nest system that I had tons of hot air. But not one bit of cold air w...

Megan

Overall, pool space is great. Given large complex, lots of of noise. Also frequently smells of smoke in common areas. Trash shoot is disgusting.

Velinda

Perfect living for a single mom of a teen girl. Everything is close enough, the pool area is always nice, and our balcony has a decent view. For non pet owners it does get frustrating the smell of dog urine everywhere. One of the best things is the m...

Verified Resident

The staff is awesome here, close to beach, 3rd Street Promenade & everything the West Side has to offer. I love it here. Anara is a great place to live.

David Harder

Revised and updated 7/5/2024 We moved to AO – Santa Monica in March 2019 and left in April 2023. Today, the property is known as Anara and has the same management team. AO was a toilet, surprisingly noisy, dirty, and undone by an infrastructure tha...

Kellie T

Recently moved to Anara Santa Monica! A big Thank you to Genesis and Erica! They made the transition so easy! I love it here!

Verified Resident

amazing staff the last two years. I can't say enough great things about everyone in the office and everyone on the maintenance team. Thank you for everything you do

Qui Zi

Absolute worst building! Like living in HELL. Grew up in Communist China where I had more rights and luxuries. There is no maintenance and management is criminal. Drug dealing throughout the building with known convicts working on staff. My GF and I ...

Tiffany Stewart

I would like to give kudos to maintenance worker Kelvin for his professionalism and urgency with dealing with my maintenance issue!

Jaclyn Kornreich

We have lived here for four years and we love it! The amenities are fantastic! The service to the units is fast and top quality. Steve serviced our unit today and he did a fantastic job with our minor repairs.

Nonna

The community is real nice, and the management team is working on updating various amenities. However, some of the residents are unruly, which makes the whole experience less enjoyable.

catherine

The residents are all friendly. The dogs here are well behaved and it’s great to have the pools open. The staff are very friendly and knowledgeable and helpful.

Rasmin Sewani

Erica at the leasing office is always so kind to me and so helpful. Whenever I come to the office with any questions, she is always happy to help me. She is the best to me

nastaran K. ghaidar

Love Anara; Genesis Martinez was super helpful, responsive and caring and did a great job assisting my mom with her move. Such a great place to live!

Cherry Lovinme

These beautiful souls are absolutely amazing. They are always pleasant, if they're having a bad day you'll never know. Thank you Anara!!

Lori

My resident experience is Excellent! I love 💙💗 everyone who works here! Like the office staff, maintenance, and the cleaning crew. I also love 💙💗 The Businesses!

Sadaf

Neat & clean community, with several in house amenities. Prompt maintenance and super helpful leasing team. Ideal location, within walking distance of super market and local school.

Verified Resident

It's been a good 23 years. Minus the vehicle break-ins & 1 horrible neighbor across the hall from me. Wish management could do something about that.

Kevin W

Kelvin from Maintenance just fixed my shower faucet. Problem solved. He came by soon after I told the front office about the issue. Thank you for being so prompt. Much appreciated. Great job.

Nicketti

Nice apartment, responsive management and maintenance. As someone with a dog myself, I’m annoyed by how people who live here don’t reliably pick up after their dog’s poop in and around the grounds.

Ergun

A great place to be..its really fun to be here. But where did they get this new name from...Anara..The weather is getting warmer so we should ahve lots of fun by the pool...

Bahar

Such lovely neighbors and community. Enjoy living in Anara Apartments. Love the gym and around the pool area, bbq is the plus when the weather is good

Lakiea Grant

Edwin, the maintenance man fixed everything that I requested. Also, he found several leaks three of those leaks have been there since 2016 and was ignored till he came and listened to me and he fixed them now I can finally lay rugs down in my place

Chance Beyer

Genesis went above and beyond to ensure a smooth move-in process for us. From answering all our questions promptly to providing helpful tips, her support was invaluable. Highly recommend Genesis for her professionalism and dedication to her residents...

RöN RPMJC

My family and I has been living here at Anara. Deb has been a great and welcoming to our family. 30 mins walk from the building to Santa Monica Pier.

K Adityaraj Chowhan

My name is Raj, and I came by to the leasing office so they can print something for me and Erica, Genesis and Deb were so kind to me and very helpful.

Jonathan

Good building with nice amenities. some of the appliances in the unit are broken. We have submitted a maintenance request and are waiting to hear back.

Shawna Christensen

Everyone on the maintenance team here has been amazing! Thank you to Danny Flores for being so quick on replacing blinds today. Thank you SO much!

Verified Resident

Hart @ the arboretum Apartments is located close to the Beach, Third Street Promenade and Farmers Market. I have been here for over 10 years, it is amazing wonderful place to live.

Adam Olszeski

Elevators are constantly broke, hallways are extremely dirty and sometimes have pet urine throughout. Homeless situation has gotten worse with people constantly screaming outside close to my unit.

Jason Shipman

It's a beautiful community. A particular shout out to Edwin from the maintenance team. He went above and beyond in being helpful. Steve from the maintenance team is super welcoming, and Erica, Genesis and Deb from the office made the move super smoot...

Jazmin Quevedo

Want to give a huge shoutout to Steve who runs the maintenance team! This guy goes above and beyond to make things happen. Anything you need fixed, him and his team always take care of it. You're nice to them and they're even nicer to you. As nice as...

Karina

I moved into the building in early March, and I absolutely love it. Leasing office and Maintenance team are quick, and efficient. The property itself is clean, quiet, safe and luxurious. Could not have asked for a better place.

Ashley Sena

Erica and Genesis are very hospitable and welcoming which is very important to me and my family.

Verified Resident

I absolutely love the upkeep of the property. Management is quickly turning it into a more comfortable living space. From the color of the building to making the hallways brighter with new lighting. I love it!

Sahara

Clean cute community with very friendly residents. Has all the amenities you could need :) pool , hot tub , dog run , fitness center , and they host community events as well !

Lori

My resident experience is excellent! I love 💙💗 it here! I love 💙💗 Starbucks! I love 💙💗 Ralph’s Market! I love 💙💗 all the businesses! I love 💙💗 Renovo ! I love 💙💗 The Office Staff! I love 💙💗 Maintenance! And...

Haide Zibahalat

They are amazing

N Sacker

Bozzuto “management” & their extended families living in the building take the most coveted highest floor apartments with views for free leaving prospective residents with the most undesirable damaged apartments at the highest rates. They work as...

Adelaide Bowen

I’ve lived at Anara Santa Monica for almost three years! I love everything this place has to offer, especially the jacuzzi. All of the staff is absolutely wonderful and always helps me with finding my packages. The maintenance is also amazing anyti...

John G

Corruption runs deep in this “luxury” apartment complex more like a prison. Any members of management that try to help residents or improve the building are vilified and fired. The food and liquor intended for residents at community events are lo...

Leticia Zúñiga

I want to say thanks to the maintenance team at Anara! Thank you for all your hard work and doing the impossible with a smile always! Deb, Heidi, Steve & his team.. you’re the best! Thanks for making it pleasant living here 🙌🏻

catherine

I have been treated with such kindness and everyone is very helpful. The staff is also very professional.I love my apartment. The only complaint I have is that maintenance should respond to residents needs faster than they are at the present time.

E J

I just had to jump on here and say.. Management is not a miracle worker! Clearly last owners left years of a mess, it’s incredible to see all the upgrades they’ve done here in such a short time. Kudos to the maintenance team, they work above & be...

Anne Wauthy

Such a beautiful property, so well maintained, and Heidi and Steven are a pleasure to work with. Anne w/ Terra Pacific Waste Management

Chris Nardello

Debbie is the best! I came from CT and she made sure to make it feel like home for me. I wish i could move my whole family out here!

Leila Ortiz

I love the new Anara building. I have been a resident for a little over a year and it truly has been a good experience. Everything is clean and I they have excellent client service towards residents. I have the opportunity to meet one of the employee...

Christos Klapsis

Finally, a place to call home by the beach where the leasing office listens to what you have to say, and when something goes wrong it's handled with a big smile from Steven, their onsite engineer. If it weren't for him smiling while listening and jum...

Trang

Living in this apartment is fantastic. The cleanliness is top-notch, then the safety, modern facilities and the abundance of green tree around, is making my living environment more enjoyable. One of the best features is the easy access to high-qualit...

Verified Resident

Love the team, Deb, Erica, Genesis, Danny, Steven and Ever are always willing to help out and the location to the beach, metro, freeways, shopping, etc... Is perfect for my needs

Efrain Andrade

Heidi, Deb, Genesis and Steve are the best management team I have worked with. Great customer service!!

Rafael Osorio

Moving from Seattle alone wasn’t easy. But the all of the staff here has made my transition so easy. From Erica and Genesis in leasing to get help me pick the right layout and making it feel like home. To Deb and Heidi helping with any issues or ne...

Binyamin

The staff is great, maintenance is fantastic. Nice amenities, well kept and clean common grounds. The complex is very large and spread out which can be inconvenient for resident who do not live by the entrances. Getting food or other items delivered ...

Dakoda

Street noise isn't the best but the staff and building is great. Deb is a wonderful Manager and we are happy to work with her. Amenities are great but the gym is small.

Benjamin

The gates to get in and out of the building are quite frustrating as I am oftentimes turned away after work. As you can imagine, this is the last thing one might want at this time. Everything else has been fine.

Joel

The lighting and kitchen can use an update in apt. Mail room is a mess. We like the size and location of apt. Hallways could use a paint job

Shawna

Building/units need A LOT of updates even though management keeps the grounds very nice and I really like the staff. My biggest concern is the security of my unit. As a female I don’t feel that safe with only one easily picked bolt on my front door...

Richie

Package room is so flawed and the garbage chute has been out for a while. Aside from that, the building and unit is great with lots or great amenities

Thuhang

Maintenance requests are done timely, emails are answered promptly, management and staff are friendly and responsive. Communal areas are clean and well kept.

Dalia Meyer

Good and attentive staff. We love the pools and clean outdoor areas. The building is close to everything in Santa Monica. It’s a great location.

Megan

The amenities are nice but it is way overpriced for the amount of problems we have. AC has been broken countless times, as well as hot water. They come by to fix issues in a timely manner and the maintenance men are very kind.

Ergun

It really is great place to live. The amenities and staff are wonderful. Its very close to Ralphs or literally adjacent to it. Which really makes life much much easier.

Jonathan

Great apartment so far, great amenities. We've enjoyed being residents at the property. The grills are kept clean and the gym gets good use as well.

Justin

AO Santa Monica has been a great living experience for me and my roommate. The service is great, amenities are cleaned daily, and feel at home every time I walk in.

Carolyn

Anara Santa Monica in Santa Monica is a great place to live! The amenities are superb, staff is nice, and there’s a grocery store just steps away. There are great schools nearby and the beach is extremely close that you can enjoy it often.

Verified Resident

Amara Apartments is located close to the Beach, Third Street Promenade and Farmers Market. I have been here for over 10 years, it is amazing wonderful place to live.

Nathaniel

I’m a resident for 10 years it’s been a pleasure to live her! Amen🙂❤️🙏🏾🙏🏾 The neighborhood is great the neighbors too! We’re close to everything like the beach downtown Santa Monica! Church’s are close by, DMV MOTOR VEHICLE...

Velinda

This building is perfect for my tween daughter and I. Ralph’s is behind the building and Starbucks is downstairs. I have no complaints outside of delivery issues, which is not the property fault but the delivery people who don’t follow drop off i...

Ting-Jui

Overall a pretty good apartment complex I love the gym and the pool. The location is amazing also, I am a student at SMC, and it’s a 20 minute walk, makes for good exercise

Jake

So far so good. I have only been here for a month, and I think the only complaint I would have is choosing a unit facing the Universal Music building. The noise funnels into that alley like a wind tunnel, so it can be noisy at times. One thing that s...

Chad

There have been endless problems since I moved in a few months ago. It's relentless. Water leaks, heat, internet, more water leaks, and on and on. I've never had this poor an experience living anywhere in my 30 years as an adult. On top of all that, ...

John

Pros: close to work and stores. Weather is nice Cons: Dog urine in elevators, high rent, sketchy people in neighborhood at night, strange apartment layout. Concierge mailroom doesn’t work if your package is not logged in, and this happens frequentl...

Mariano

Hello AO Team! There have been so many positives I’ve noticed here. Super responsive maintenance; very well-kept grounds; friendly staff... However,… One of my main concerns as I come up on my renewal is the pool area noise in the evenings. Becau...

Helal

Looking for the best apartment in Santa Monica? AO is the one! Great amenities, prime location. You'll love it! 🌟🏢 #AOApartments #SantaMonica

Lori

I love 💙💗 it here at AO APARTMENTS! I love 💙💗 the monthly get togethers! I love 💙💗 the office staff! I love 💙💗 maintenance! I love 💙💗 the businesses! I love 💙💗 Ralph’s Market! I love 💙💗 it being so clean he...

Emily

My time at AO Santa Monica has been absolutely wonderful. The staff are nice, the apartment is cozy, and the amenities are convenient! I love that they are pet friendly, and work with you to ensure all of your needs are met!

E S

Rental agents are really great at this property. I felt like they understood my needs and went to great lengths to take them into account. I think the person's name who helped me was Erica. Would highly recommend. Productive, efficient and profession...

Jane Smith

Renting here was a mistake Steve the maintenance manager always has a chip on his shoulder and he is very lazy he blames the tenants for everything so he don't have to fix anything. Management makes it look good but also. They blam us the tenants for...

Monica

Often times when one decides to write a review there's something in particular to share in hopes of seeing a certain outcome. I could go on and on about personal situations and experiences. In this case I want to see the glass, not empty or half empt...

Milley777

Danny the maintenance guy was fast, professional, friendly courteous and respectful. I’m a nurse who works nights. He cared about getting the job done right and fast. I was able to get to sleep for the next shift. Trustworthy. Thanks for a job well...

Daryl

Been a great living experience so far - the management is very kind and responsive. Also seems very animal friendly for those who have animals.

Trang

The building is in a very convenient location for daily life. the rooms are new and very reasonably designed. The admins are so nice and kind to us. Love to live here!

Uymi

Detailed information about delivery, always on time for sending a message which make efficiency and convenience for resident. Perfect management of keeping our parcel appropriately, never lost a parcel and always can find it immediately

Michela

Great experience living in AO Santa Monica. Apartments are very nice and customer service is great, always come to solve issues if needed. The area is also nice and close to the Pier.

Ingrid

Great building and friendly staff. Awesome maintenance crew. I wish the elevators didn't break down when it rains. But it's SoCal so it doesn't rain too often.

Bahar Kaya

AO is the best apartment complex around the Santa Monica area

Priya

AO great amenities and maintenance team! Sometimes it is a little loud as I live by the pool, other than that I would say the complex is a safe place to live!

Jesse

love our new apartment and the area! Starbucks is only a 5 minute walk from my unit so that makes for a great work break, considering I work from home. We are also so close to the beach which coming from Hawaii, I can’t personally live without!

Phenix

So far, so good! The AP management team is awesome and very responsive. Good facility on a whole. The package room is a total mess and easy for packages to be stolen, as with the Amazon lockers when they overflow (packages are just left in the public...

Frankie

Well, I love it here. It’s a wonderfully diverse community, very quiet building, especially for how large it is. It’s dog friendly and close to the beach, has two lovely pools and a nice clean gym. Plenty of garage parking and there is a Ralphs g...

Bao

It is really an awesome accommodation. I love spending time here. The friendly neighbors with safe environment help me to rest after hard-working days

Christie

Staff is very friendly, facilities are well kept, and the location is convenient. Noise is alright and sometimes the access to parking and package room can be finicky but overall the apartment is great.

Jung

The maintenance service team is great and very hard-working. The building, however, has too many problems. Elevator breaks often, parking gates, and almost monthly water problems that affect entire units. Once the major water problem is fixed, it tak...

Verified Resident

AO Santa Monica is a great place to live, Management is on site and hands on. You are in the heart of Santa Monica so close to 3rd Street Promenade, Santa Monica Pier and the beaches. I have lived here for many years. AO is Home.

Michelle

Great place to live! The amenities are nice and it is a great location. You are still located in Santa Monica, while away from the most tourist areas

Homero

Excellent so far. Just moved in but process was smooth and staff has been very helpful and friendly. Would definitely recommend Friends to move here

Patricia

AO responds quickly to my service requests. It's nice to know when I make a request, it will be handled quickly and effectively. Kudos to the Maintenance Team!

Lori

I love 💙 living here at AO APARTMENTS! The staff is very kind and friendly The building is kept clean 🧼 Maintenance is always doing an excellent job I love the businesses I love 💙my neighbors And I love the monthly get togethers!

Richard

Love it here! Friendly neighbors, maintenance crew are very nice and knowledgeable of their work , Deb is awesome, very energetic. Easy to get along with. Package 📦 concierge are nice and clean . Swimming pool are clean , love it. For me having a ...

Nicketti

Helpful check-in/move-in experience, especially since I arrived to the new apartment in the middle of the night. The management staff helped make sure my key was safe but accessible for me upon my arrival!!

Silvelie Belle Goldman

Maintenance has left a hole in my ceiling, with no plans on fixing the situation. I don’t recommend living here, unless you don’t mind a neglectful maintenance team, and a neglectful management company.

Nonna

Love living in the apartment complex. The staff is really friendly and caring. What’s most important is that I feel safe within the community.

Professional Maintenance Systems

Amazing group of people to work with!

Binyamin

Overall a great place and wonderful staff. The layout requires you to do a lot of circling around to get to different parts of the complex. Could be a better layout to make walking to places through the apartment complex more easily accessible.

AYHAN KANISLI

Very good place to live.. with swimming pool and awesome entrance.. however the apartments have this lighting problem.. they do not get much sunligh.. need to keep the lights on most of the time.. we could not rent it due to our school choice at othe...

Emily

AO Santa Monica is a great place to live! The service is prompt, everyone is friendly who works here, and is very pet friendly. Trash pick up is no longer available, but is not an inconvenience.

Ergun

We really enjoy being at AO apt. My visiting brother had to go out on a limb and cleaned all our windows from the outside as management has not done so in the 3 years we have been here. But other than that its all been very good.

Jung

Super friendly staff are working hard to make needed improvements but overall this is a good place to live with amenities and good surroundings.

Vita A.

I am writing to thank you for the quality of service provided by Steve Thornton. My work order was completed in no time, and I am very saisfied with Steve's work. Steve is professional, hard working, and efficient maintenance. Thank you, Steve!

Nathaniel

Hello , my stay here have been great for the pass 10 years ! I’ve been enjoying the staff for their tireless work habit of keeping everyone living here, to be comfortable and safe for us as tenants , knowing that we can feel safe to where we lay ou...

Mona

Great experience so far. The staff is friendly and the Mai fence was done as soon as I put in the request. The place is clean and there isn’t a noise issue

Verified Resident

I have been a resident here at AO Santa Monica for a few years. I can honestly say it’s a wonderful place to live. Heidi, Debbi, Kyle, Carlos, and the rest of the staff are a pleasure to interact with on any basis, whether you are chatting it up or...

Mariano

Great location! Easy to get to the Pier, or DTLA by public transportation, if needed. Friendly and professional staff. Common areas kept nice and clean.

Kevin

The move-in process has been going smoothly. Greg, Heidi and Deb, have been great. In fact everyone I've dealt with in the front office has been great. Very nice and helpful.

Christie

The staff members were very helpful during the leasing and move-in process. The residents are nice and the facilities are kept clean. Relatively quiet

Seth Herman

Maintenance service is amazing. Steve came by right away. Fixed everything. It was awesome.

Michela

Living is AO Santa Monica is great. The community is nice and clean, apartments are spacious and the staff is fantastic! Overall a great experience that I recommend.

Nicolette

Great place to live in Santa Monica. The amenities are a huge plus, it is hard to find a place that has everything. It is safe for the most part, aside from my car getting broken into in the garage. I was grateful that the leasing office was so helpf...

Alec

Staff are wonderful in person but don’t get back to you via email or regarding questions you have about utilities and fees on a monthly basis. Not the best resident customer service.

Ingrid

I enjoy living in at AO Santa Monica, except for the frequent elevator problems, especially when it rains. The apartments are well-maintained and I like the grounds and the amenities, too.

Richard

So far so good , great place , quite friendly tenants . Just the smell of weed sometimes in the building. Hope to use the pool in summer time and bring friends to recommend the place here.

Raymond

I've really enjoyed my time living at AO. Clean and secure. Can get a little dark (little natural light) depending on what apartment you're in though.

The property is lovely! Unfortunately, we need a larger space.

The property is lovely! Unfortunately, we need a larger space,

Samantha

Amenities are great. Repairs have been incredible. Appreciate how responsive the staff is. Could've had a better walk-through though. Elevators are a huge problem, they are slow and often down with no warning. Also, there is frequent fresh dog urine ...

Daniel

I've personally had a wonderful time at AO. I moved to LA a little over a month ago and was very lucky to join a community like this. The amenities, management, and overall location is wonderful.

Emily

AO apartments is a gorgeous place to live. Convenient trash pick up at your door, same floor to your apartment parking, dog park, gym, and spa. It’s amazing. The only thing is the chaotic package room…but, they’re safe, so that’s good.

S L

AO Santa Monica is my home, the entire management team has been professional, Courteous, and helpful. I appreciate how considerate all the MM Team has been, especially during these stressful times. Thank you AO Santa Monica :) Thank you Bozzuto! On a...

Verified Resident

I have been a resident here at AO Santa Monica Santa Monica for sure sometime. I would like to acknowledge the entire staff at the Bozzuto management. From Debbie, Kyle, Carlos, Carlton and everyone else. Plus the safety patrol at night they make liv...

Lori

I love 💕 AO Apartments I love 💕 the office people I love 💕 the maintenance people I love 💕 the businesses I love 💕 Ralph’s I love 💕 the cleaning crew And I just love 💙 it here!!!!!!

Brandon

The complex is always kept clean and the maintenance staff is always super responsive! I have enjoyed living here for about 6 months now and plan to stay awhile!

Elizabeth

Overall I have no real big complaints……but……I am still waiting for the ice maker to be installed in my freeze……! I was told it would take approximately two months but has been longer…….!!

Nonna

We moved in here in 2021 and so far have been truly enjoying living here. We love the community and location of the apartment complex. Also, staff is super friendly which makes the whole experience even more enjoyable.

Mehdi Khajehkolaei

Good

Nathaniel

Good Morning Everybody! Wishing all is well for you’ll ! I’m grateful and thankful, 10 years ago, I was granted to be blessed to become a tenant here! I’ve come a long way in my life, being blessed to be living here to watch how my life have ev...

Camellia

Great place to live. Great maintenance team. Neighbors are ok. Mail room situation is not the best. Managment team is good. Recommend this place.

Ms Mechelle

Quiet..very secure.

Luis Rodrigo

Overall experience has been wonderful. It would be great to have more activities or place for hang out with the kids, more during winter, becauese on summer pool time was incredible. Also at nights is complicated to found the security staff.

Ebony

So far it has been good. I am new so I’m still settling in. Only headache is getting the packages all the way from the room. It’s A distance

Lauren

I love living at AO! I love how pet friendly it is, my dog loved visiting the dog park at the recent resident event! All of the dogs in costumes were adorable! Deb in the office is also just amazing!

Keisha

I love living here at the AO apt. All the staff that work here are very nice, considering, they always are willing to help with everything . And I love the events staff gives for residents here. It helps us to get to know who’s in our community.

Verified Resident

I love living here at AO Santa Monica, the Leasing and maintenance staff are always around to assist in your housing needs. They have been a source of support and information since I have been here. You can call on them anytime for help. The amenitie...

Eugene

SOOOO much better compared to a year ago when I first moved in. Maintenance requests are handled super quickly now (gotta give props to the excellent engineering team for making it through that massive workload when they first started). The hallways ...

Alec

We like living at AO Apartments in Santa Monica. The amenities are nice, the staff is friendlier now that Bozzuto has taken over and the maintenance crew are helpful. It’s a bummer that there is a non negotiable $50/month fee for trash because half...

Verified Resident

I like the changes with the current management so far. Having community events are nice, and I get to know my neighbors better this way, which helps to build a nicer community.

Lori

I love 💕 it here! The staff is excellent! The businesses are superb! Ralph’s market is the best! I love 💕 my neighbors! I love 💕 our get togethers! Maintenance is always right on top of things! I love 💕 the pool! And it’s very clean a...

Michela

Great time at AO Santa Monica, very nice and helpful stuff and great amenities! Apartment is spacious and new, with excellent maintenance service.

Mengli

Cons: No electric chargers, can't reserve common spaces, trash policy unclear Pros: Community events, clean building, fast responses to noise disturbances

Pierre-alban Martinant

Stay away from this place. The new management is as bad as the previous one, they did not improve the place they just increased the rent. Hot water was shut done for almost a week, plumbing job done left unsupervised resulting in flooding. Their answ...

Ergun Kaya

Amazing place with its amenities and location. Great staff with regular monthly get togethers.

Jung

Good service and the staffs are very professional. The place is getting a little outdated and some stuff doesn't make sense. Overall a good place to live.

Ergun

The place, the pool, the staff, maintenance is all almost perfect. The get togethers, the parties, the coffee mornings are just the bread and butter on top of it all. Very enjoyable place..

Bahar

I love AO. Everyone is so friendly. Pool area is always better. Whenever I have a problem in my apartment, they try to solve it as soon as possible

Moazezi

I have been living here for a long time but sometimes I do have barrier communication because we are deaf. I don’t have great resources accessible

Seth

I love the amenities…like a resort vacation every day. The gym has all you need. The system for packages is excellent. I enjoy the garbage shoot which may be funny but is convenient.

Mona

Management is respectful and helpful; very professional conduct. Response times can be a bit delayed but they work hard and are diligent in customer satisfaction.

Ari Newman

Wow! What a great place to live! Great amenities, location and community events. Wouldn’t be the same without Debbie Barrett!

Samuel Lahti

Been living at AO for the past couple months and really enjoying the community as well as the management. Recently filed a couple maintenance requests and they were acknowledged and resolved the same day. These were somewhat involved repairs (replaci...

Brandon

AO Santa Monica has been great so far. The apartment complex has amazing amenities for its residents and keeps its facilities clean. The apartments are a great value.

Michael Hill

No matter what happens in the future, I'm thankful for the massively caring and personable staff in the leasing office. Only thing I would improve/ alter;l suggest maybe we can have a voluntary meeting with as many people as possible to discuss empat...

Nonna

The experience has been amazing, and we have been enjoying living in AO Santa Monica. It has improved a lot within the past year, and we truly appreciate all work you do!

Christine John

I lived here before Bozzuto took over and was impressed by how quick and responsive everyone from maintenance to management is especially compared to before. Maintenance requests are taken care of in 1-2 days and management is reachable most of the t...

Nathaniel

Hello I’ve been living here for 9 years! The management here now, surpass the other 2 management team that was here before current team is no match to the great. Turn around , you’ll are doing! Everything is working well, there are no problems as...

Verified Resident

Summer at AO Santa Monica, is wonderful. The Staff and residents are kicking it by the pool and biking to the beach. It’s all good. The BBQ smells great and it’s a great place to be for friends and family. I love it here.

Steve

Love living here! The management team is amazing and they take such amazing care of the property! The are also very friendly and even crack the occasional joke!

Arnaldo Vera

Lived there for a year and I have only good things to say. Great staff, they have been improving a lot the building. Painting, renovating AC filters, installing Lockers for delivery.... Great building and management

Bella Soul

Carlos M. was my technician for this residential maintenance call, he was helpful, engaged, professional, warm and polite! Carlos is efficient, accurate and very skilled at his work. Carlos was very supportive an considerate to my needs and concerns....

Aaliyah

Carlos M. was my technician for this residential maintenance call, he was helpful, engaged, professional, warm and polite! Carlos is efficient, accurate and very skilled at his work. Carlos was very supportive an considerate to my needs and concerns....

Patricia

I requested a repair at 8am. They came at 9:00 am and had a logical answer for the repair. The repair man was polite, prompt and very helpful.

Finis Cole II

I have lived at AO Santa Monica for about 6 years. During that time we have seen some changes in management. Currently, the building is managed by Bozzuto and they are by far the best we’ve ever had. Everyone from the management team, the maintenan...

Laura

I have been having a great experience. My dog loves it and she is making friends every day. Neighbors are just really nice and chill. It’s fun to meet everyone at events and talk. Starbucks and bluestone lane in the building and across the street m...

Eduardo

First day and I’m loving it. Karlton was amazing all throughout the move in process. The apartment is very nice too! Definitely feels like an upgrade from where I was living before!

Verified Resident

Always a pleasure to run into staff while walking around the complex. Everyone is so warm and pleasant and they seem to really enjoy their jobs. Thank you!

Lori

I love it here at Bozzuto! We have get togethers, like yesterday we had Bloom and Blossom and we also had morning Coffee with Carlos and other activities! The staff is kind and excellent! The businesses are very friendly And Ralph’s is so close. Bo...

Laura Mauro (Fitzpatrick)

This place is amazing and so beautiful!! Gorgeous apartments, and right near shops and a Starbucks. No too close to the super touristy areas but definitely close enough for a visit.

Maggie Tellez

Had a great experience with Deb Barrett she was Fantastic:) thank you so much

Priyanka Grover

Maintenance team is very helpful

Richard Hawkins

I moved in just prior to Bozzuto taking over management, and I couldn’t be happier that they are here. The apartment and property were in rough shape when I arrived, but when the new management team stepped in, things started getting addressed imme...

Verified Resident

Loving it here at AO Santa Monica. The weather is getting warmer, I feel Spring is here and that feels good. Grateful to be here at AO. Let’s have a wonderful spring and summer.

Sadaf

Comfortable amenities, peaceful community, helpful management and staff, prompt maintenance. Great location, easy access to grocery store, interesting community activities

jeanne

LOVE LOVE LOVE the new management team! Especially Deb the Asst. Gen Manager, absolutely love her!!!

a c

I moved into AO January of 2021 and immediately regretted signing my lease. the location is great (short distance to promenade, restaurants, Ralphs next door etc) but I experienced so many issues my first couple of months that I had no intention of e...

Ingrid

This is a great building. Maintenance is good and the facilities and hallways are kept clean. Communication with the management team is smooth.

Keisha

I love living here at AO I really do ! The staff are nice and respectful I have peace and it’s really a great space when I can come home relax and be drama free !

Hannah Westerlund

I’ve lived here for just over a month now, and I’m really pleased I chose to stay here. The management team are really friendly and helpful, any issues are resolved immediately, and the community activities they host are just the cherry on top. :...

Josh R

A really great apartment building, fantastic facilities and some great perks - plus the staff are always on hand to help.

Verified Resident

So far I love living here the people are friendly, and there are fun residential activities to get to know my neighbors better. The amenities are nice, swimming pool, BBQ pits, and a gym.

Julia Donald

AO Santa Monica has been an exceptional place to live and I would recommend it to anyone. The amenities are fantastic: a nice gym, lots of gorgeous outdoor space with two pools and a hot tub, and my personal favorite an on-site dog park! Management h...

Sonat Ugur

I love living in AO Santa Monica, all the events are awesome and shared areas are always welcoming. Deb, Arielle, Kyle and John are brilliant people, I am just very glad to be part of this community.

Arya Zahedikia

Thanks my Gmail account 🇺🇲💐🤔👑🇺🇸

Tatiana

First month we were met with some issues around the apartment but maintenance was able to get to them eventually. The AC unit not being fixed prior to move in really shot up the energy bill. The gym could use some work, lots of machines down or weigh...

Nikole

Have loved living here over the past 2 years! The staff that work here are great and keep the place looking very nice. Located in a very safe area and would recommend to others.

Patricia

Love the location and being so close to the train for easy quick access to the beach! I can walk a few blocks and be at the beach in minutes. Or, close enough, I can walk or bike!

Beach Town Pops - Gourmet Popsicles

We hosted a popsicle event for the building. The staff is absolutely amazing. Very professional and organized. The property is stunning!

Kaylin

Lots of problems with my unit over these past few months. I like living here but I feel like there is always something. The other amenities are great though.

Verified Resident

Thank you so much for bringing us more locker space, it has been a long time need. Very much appreciated, cheers to No More Stolen Items! 😊😊

Ana lucia

I love the apartment layout and being able to take my dogs to the dog park. I've had issues with the way someone in the management office spoke to me a few times so I don't really feel comfortable calling, but other than that, I think that is a great...

Lori

I love it here! I love my neighbors and the staff is very helpful, respectful, and great! The businesses are nice and friendly and being so close to Ralph’s is excellent! It’s a terrific experience being here!

SHANE ANDERSEN

Really nice apartments

Verified Resident

Wonderful place to live, unique,experiences and very nice people love it here at A.O. Apartments. The management team is professional, service orientated and a pleasure. They are the ones that need to be rewarded during these eventful times.

Vincent

The staff is great to work with regardless if it was during the leasing process or obtaining delivered packages. The complex is very well kept and the apartment was spotless moving in.

Ignacio Veazquez

Clean

Mona

This place has a nice staff and the location is great however the package system has to be re evaluated. I am not the only resident who has had issues with missing packages.

Nathaniel

I’ve been living here for 9 years ! I have never had a problem with my neighbors or my apartment has not never had a problem with insects ! The neighbor I live in is perfect because I’m in the entertainment business and everything that’s good f...

Ali

Pro: Good location, clean, close to Ralph grocery store, Starbucks, school and beach. W/D in unit, hardwood floor and security gate. Unfortunately, too many homeless around community screaming at night and wake you up.

Chloe

The location is quiet, but close to a lot of things to do. The maintenance team responds quickly. The walls are thick concrete so I rarely ever hear a sound from neighbors.

Quy Thi

The apartment community is good with a lot of friendly people. The only thing that I think the apartment needs to work on is making the maintenance faster in a way that they dont spend months fixing something.

Nonna

The problem has some maintenance issues upon moving in. The ventilator in the shower will not turn off. The apartment is spacious, and the staff is really nice

Sherwan

I've enjoyed my time at AO. Love our apartment and the area. Only hiccups are the elevator issues that happen quite and some treadmills that are not working. My dog loves it here.

Verified Resident

Been here for 11 years and Bozzuto is by far the best, warmest management team! There is no hesitation when I need maintenance and always assistance available if I have questions regarding rent. I don't plan on going anywhere!

Rafal Trojan

If you like cold water in the morning, and bo guest parking this is your dream place!

Rafal Trojan

Till Bozzuto took over as the building management in June 21. No more guest parking you can either pay $75/month for an extra spot or $25/day for every guest. The management is so rude and packages are regularly stolen as they do not have a proper sy...

Lori

I love it here! It’s clean, the maintenance is well taken care of, the office staff are very kind, I love the businesses and Ralph’s and I love my neighbors! I love all of the people

Verified Resident

Pandemic has been chaotic, and so far the change in management has been an improvement. Pandemic has been chaotic, and so far the change in management has been an improvement.

meghan baily

Amazing staff, spoke to a nice man named John who showed me the amenities - gym, pools, spacious floor plans. I can’t wait to move in! (Hopefully)

Verified Resident

I have lived here since 2010. I feel that the Bozzuto Management Team is doing a fantastic job, taking care of this diverse community. Many of us come from different backgrounds however the Bozzuto management team does an excellent job of treating us...

Sara Beygj

Very unsafe building. I have been here only for 10 days now, left my apartment locked for 2 hours and found my place robbed and my precious items missing upon my return. The door was easily unlocked without tempering, which means somebody from the bu...

Verified Resident

New management is amazing. Helpful and hardworking. Keep apartment complex clean and safe. When we call the office for any reason they answer and follow up as soon as Possible

Jason

My experience living here has been laughable. We moved into a unit with broken AC on October 10th (insane that they even let us move into a unit without this amenity working, considering it was a huge selling point), and it wasn't fixed until mid-way...

Chloe

Overall the experience here is great. I think some of the appliances should be replaced/renovated considering the price of rent here, but I have no major complaints.

Ali

People smoke marijuana, dogs pee in hallways, crazy people keep yelling in hallways (Mostly on weekends). Parking is good and secure. Apartments are clean with hardwood floor and W/D in unit.

Verified Resident

The new maintenance team had a hard start but I see the change. Looking forward to the future changes. Also thank you for keeping the food trucks... We love it. I'm excited for the new color scheme.

Ingrid

I've found the new management team to be polite and responsive. I like how the swift notification of community news, like the repairs to Salt & Tart.

Alec

AO Apartments at Santa Monica is a great location in the heart of Santa Monica, away from the hustle and bustle. The community has 2 pools, a hot tub and a small gym and feels like a mini jungle with the trees inside the complex. Apartments are cozy ...

Mona

Ever since the new management took over the environment has been much more peaceful. The public areas smell better and the people at the pool are not as noisy.

Kaylin

There are a lot of Nice people, but my apartment has a lot Of maintenance problems that haven’t been addressed. Hopefully they will be fulfilled soon

Andrew

Amazing start to my lease and seamless signing process. I was incredibly impressed with the attentiveness and professionalism of all the staff.

Pearl

Everybody has been helpful as I move in! Management has been responsive and made my experience smooth. The grounds are well kept and my apartment is newly renovated. Iook forward to exploring the community.

Ryan Jackson

The AO residency is beautiful. I love their amenities. It’s a place for anyone. I love the swimming pool and the jacuzzi. Plus the gym is like paradise.

Nathaniel

I’ve been living her for 8 yrs! This is a positive place to live ! I’ve been Blessed with doors that open for me that can’t never be closed , MY LORD GOD , Created for me AMEN🙏🏾🙏

Lori

I love it here! I love AO Apartment’s! The maintenance are quick and get the job done good! The staff is kind and friendly! The neighbors are loved by me! I love the people in the businesses and I love the people at Ralph’s!

niebsy

Everything was great until Bozzuto took over as the building management in June 2021. They took away our guest parking and told us our only option was to pay $75/month for an extra spot or $25/day for every guest. The workers are rude and packages ar...

Jason

I've enjoyed living here because of the amenities. The property management staff on the other hand... have made life difficult to say the least. I will not be resigning here because of this.

Lori

I love living here at AO Apartments! I love the neighborhood and the businesses and the neighbors and the Office Staff and Ralph’s too! It’s Great!

Robert

Just moved in, there were a couple issues with the apartment upon move in but we’re ironing those out. Everything about the place is dope though and I like the pool!

Nathaniel

Hello everybody! I’ve been living here for 8 yrs now ! My living here has been a blessing to me! Since I’ve lived here, I’ve become an Author , ACTOR, and I ran for City Council of Santa Monica! I made a good running at the polls! Thank God! I�...

Lisa

Good experience, but the apartment had some issue that could have been taken care of before we moved in. Extra characters, Lorem Ipsum Lorem Ipsum

Manav

Just recently moved in and have enjoyed the amenities the most! Could be a little cleaner, but that’s an issue at any big complex. Really like how spacious the unit is.

Brandon

The community has been nice so far with things being mostly quiet. The guest parking passes are a little annoying since we have to get them in person. It would be nice if we could grab them from online. The apartment staff have been very professional...

Kaitlin

I just moved in, but so far I am very pleased! I only have a few qualms! I really don’t like that the package concierge charges $5 after 24 hours. I am out of town a lot & can’t always time when packages are going to come. Vacation mode is a grea...

Alek

So far so good! Everything here is top of the line and Starbucks is right down the hall:) All the amenities are amazing and we’re so close to the beach!

Fahad

I've lived at AO Santa Monica for about eight months and it's been a very good experience. I moved here during COVID and though many of the amenities have been closed during most of my stay, the property itself is beautiful (almost resort like), it's...

Leah

loud and not many community social events to meet other residents. lots of flies in the hallways and inconvenient access into the apartment for guests

Josephine

It looks amazing. I Was impressed when I went on tour. I fall in love with the first unit I saw. It's location and the floor plan. The management great! Very pleasant and accommodating.

Sonat Ugur

I just moved in a month ago. AO apartments is such a clean, secure, elegant and comfortable in many aspects. The personnel, Josh, Robert and Jessika are so friendly and working really hard to serve at their best level. Overall it is without any hesit...

John

Nice place to live. The safety, cleanliness, and proximity to a lot of amenities makes this a very good place to stay. I so love how this is close to my office

Sean & Bren McCrea

The worst place I have ever lived.

Brenda McCrea

Worst place to live. The trash has smelled for over two years. They run the maintenance staff and office staff down so much one employee died. Greystar should be put out of business for lack of human decency. Come on department of housing look into t...

Chasen

Leasing off is a little slow and needs to improve with their application process. It was very frustrating to deal with that. Hopefully soon they will figure it out.

Nicole

Very happy with our new apartment thus far. Robert has helped us throughout the entire application process and continues to assist in anything we need. Love the unit and the view and the pools.

Fahtema

Apartments are modern and the jn unit washer dryer is such a big plus. conveniently located by 10 freeway, grocery within walking distance and pretty close to the beach.

Izael

I fell in love at the first moment I step in the building ... the decoration , the big hallways , the education of the leasing workers , the beautiful apartments , the huge pool , etc everything looks almost perfect ... more perfect would be if the b...

Sonat

onboarding process was so welcoming. Jessika explained to me everything thoroughly and made feel like AO is home so the rest of it was really easy for me to decide.

Moazezi

The apartment is great but I am barrier communication with the elevator always issue Everything else is good. Hall need to be clean. Thank you

Nathaniel

HELLO EVERYBODY WISHING ALL IS WELL! I’ve been living here for 8 yrs ! It’s been a very interesting time living here! I was Blessed when I first moved in and the Blessings I know will keep on coming ! When I moved in there were people working her...

Lori

I love it here! My residence experience is really good ! I love the neighbors! I love the office staff! I love all of the employees here! Everything needed gets done! It’s clean!and I love the businesses and Ralph’s too.

Perla Enfield

The refrigerator does not work ever since we move here on October last year. It leaks everyday and ruins all my fruits and food in the fridge. Made maintenance request multiple times and nobody comes to fix it. Neighbors are extremely loud. One plays...

Brenda

The garbage near elevator 3 has smelled for over a year. Despite several complaints it is still an issue today. Of youbcan not fix this I will nk ot renew my lease. Its that bad.

Ingrid

My residence experience has been pretty normal. Like everyone else I'm trying to maintain my sanity during the pandemic. I really appreciate seeing other people occasionally (at a safe distance) in the building. We all seem to be keeping up our spiri...

Alec

My experience here at AO Santa Monica has been good, despite living here during a pandemic. Maintenence is great, the staff is a little rude and people don’t really care about the building. Lots of things break/don’t get fixed/animal feces always...

Stephanie

Water is constantly being shut down for a whole day due to a major problem in one unit. Tired of constantly having trash not picked up from our unit and being nagged about our trash can being a tripping hazard, yet a more serious problem is the dog o...

Chelsea Walker

I’ve had a window that’s been broken for 3 months, nothing has been done by maintenance. The halls have poop and pee in them. The elevators are ALWAYS broken. The entrance gates are either broken or the “system is down” 🙄. The call box was...

Andria

Our packages are stolen so now we send things to work. We can’t breathe in our home we constantly have headaches and sore throats might be mold

Leah

lots of screaming from outside that keeps me up at night. i don’t know any other residents living here/ don’t know how to meet. lobby is always closed and it’s hard to get in touch with staff and agents.

Heideh

Nice people in the front office They are very helpful. If they can’t answer u they go to their supervisor and ask and assert ur questions!

Alina

We love the amenities here (when open) and all of the other residents and staff are very nice! There is sometimes an issue with residents not picking up after their dogs in the hallways, but maintenance is usually pretty quick to clean it up. Overall...

Anh

The leasing agent is very informative and helpful! The leasing process is simple and easy. The only problems is the apartment seems not clean on the date I moved in and I had to ask for cleaning service again.

Brett

So far so good! Everything was great touring and seeing the community. This is definitely going to be a very fun and exciting year for me coming up.

Zack

The experience of getting the apartment was very easy. The staff especially Kaitlyn is very nice and helpful. I am looking forward to living at AO Santa Monica

Nathaniel

HELLO EVERYBODY, Since the pandemic, I’ve notice people are more people friendly, it’s sad it would have to have a pandemic around the world for people to start extending their friendship to others! Instead it should be like that at all times ! B...

Lori

I love it here! The people are really kind in the businesses! The office staff is exceptionally excellent and helpful! The neighbors are friendly! The environment is clean and the pool is great to look at! I love everything about this place!

John

Kari, at the leasing office, has been so helpful through the move in process. The entire team has been great! Moving across the country has been stressful and the AO staff made us feel very comfortable right away settling any doubts we had about our ...

Verified Resident

Great location & amenities. AO is centrally located to all ur needs. On a clear day, u can see the beach...which is always a plus. Ralph's is downstairs, nice walking trail takes u straight in.

Ali

Clean apartments, hardwood floors, W/D inside units. Panoramic view, close to grocery store and school. Walking distance to metro. Starbucks, restaurant under the building.

Jason

I am enjoying it so far, for the most part. We moved in on Saturday, but our AC unit was broken when we arrived. It is annoying because AC was a big selling point for us, and we have yet to use it, because it was broken before we moved in.

Jessica

We've had a wonderful experience so far! There is plenty of storage between the outside closet, big bedroom closet, bathroom cabinets and hallway door closet. Love the package concierge too, so much better than packages just being left on the street.

Verified Resident

It’s been okay. I wish other residents were more mindful of their surroundings regarding trash and noise volume. It is overpriced for what the building truly is. Closed amenities, trashy hallways, unruly neighbors.

Verified Resident

This is not fun to deal with during COVID-19, since the gym, and many common areas are closed. I do enjoy the quiet, and that AO is doing what’s necessary to keep people safe.

Stephanie

Love that we are within walking distance to so many places. I can walk to the beach and back home, do my grocery shopping, post office, lots of walking paths and parks. I am saving a lot of mileage on my car and getting a lot of exercise because of t...

Kaitlyn

My experience living here has been amazing! Such nice, attentive staff, beautiful surroundings, my dog loving the dog park as well as a starbucks around the corner. Loving AO!

Andrew

Great experience with leasing office! They were great about my late arrival. Excited to live here. Love the location and pool. Great location to metro and beach.

Jacqueline

We really enjoy living here. Great location & nice apartment. Spencer the maintenance guy has been really nice and responsive. The apartment is nice & updated. Only thing I would say is that we are constantly calling maintenance due to something happ...

Alec

The AO apartments in Santa Monica are good so far. We moved in in the beginning of September and so far all amenities have been closed due to COVID-19, but other than that, Spencer and the maintenance team are great and the people are very friendly.

Kacey

Just moved in a few days ago. So far so good, very excited to be living at AO and looking forward to what the future holds! Love the space and energy

Julia

Nice place! Been here 2.5 years. Feels like there should be some sort of fixed price for the rent each year it’s renewed though when I’ve been here this long

Elizabeth Ruiz

Plenty of parking, balcony, pool, jacuzzi, bbq, fire pit, gym, close to everything. Train is just across the street, pet friendly, nice neighbors.

Ali

It’s been great so far. Jessika specifically has been really helpful and welcoming. I look forward to spending more time there with my family. I am hopeful that we will stay there long term. :)

Chloe

The community has been very respectful so far, and a great place to live. It's quiet, clean, and everyone wears masks - which I really appreciate. I do wish there wasn't so much garbage left outside of the chute, because the parking garage does stink...

Ariel

Everything is mostly great, but the dog poop/pee all over the hallway every single day is ridiculous. If that's prevented then it will be 5/5 for sure.

Kevin

Solid Complex w/ good amenities. Would be nice if the "package" area was more organized / was an actual room. The apartments themselves are nice and spacious.

Jonathan

Overall a mostly positive experience as the location is great, except for the DMV being across the street and the homeless around Ralph's, and the office staff and maintenance people are great, but Graystar doesn't care about you as evidenced by not ...

Isabelle

So far, absolutely love it here! Great amenities, quick responses from office, easy parking, no complaints from me:) glad to be living here for the next year.

Lucila

I have so much space and the amenities are amazing! We have trash service, package service, easy gate code contact, pets can live here, the list goes on. I love having a balcony so I can have a outside area that is my own.

Brigid

Love the staff, some of my neighbors have been noisy, I like the location, I like the security, the pools look nice, and the elevator smells like trash

Morgan

We love our home at AO. All of the wonderful people in management are extremely friendly and helpful. Maintenance is prompt and responsive. There is male parking space. Most of all, we love being close to the busy beach while also enjoying a quiet li...

Chelsea Walker

AO is in a great location. There are also local stores and the DMV is right across the street. It’s very quiet and there is a security guard for after hours assisting. There are some downsides to this complex as well. The gardening isn’t kept up,...

Nilo

I love living at AO Santa Monica apartment. I live at this building for almost 7years and I never had any problems. AO’s staffs are very carrying and nice! Also, this apartment is close to the most good places too like Santa Monica beach!

Elizabeth

My experience has been interesting.......aside from having to move into another apt.....I do like it because it is close to the market for one thing, love having a washer and dryer in the apt.......most of the residents are friendly.......the staff h...

Sara

So far I am really enjoying living here. It’s really beautiful. Everyone in the office has been very friendly and helpful. Service requests are dealt with rather quickly. Thank you!

Charlotte

So far I like the place, but the flies have GOT to go. There’s also this weird buzzing noice in my closet only when I turn OFF the light and it’s rather annoying👀

Lori

I love AO Apartment’s The community is great I love my neighbors And I love saying “Hi” to them every time that I see them all around this place

Nathaniel

I put God First in all I do! All I have is Love and Respect, for all humans and animals! I’m here to help not hinder! My heart is always open to speak highly of people, I keep and eye out around where we live, for anything that I think shouldn’t ...

Verified Resident

It could be a quieter with more visible security. The trash areas need to be cleaner or enforced. Enforce cleaning up after ur pets even if it's urine.

Ali

Close to school, washer and dryer, clean apartments, great views in 7 floor, close to grocery store. Good security with courtesy patrol at night. Onsite management.

Camila

The AO is in a great location, and easy access to grocery stores, Starbucks, the DMV, the metro and highway which is perfect, I love the environment with the 2 pools, the gym and The dog park :)

Zhe

I dont like this place because it is nosiy dirty. Package delivery is not efficient. Parking lot is so far. The wall doesnt block any noise.

Dennis Wu

Don't stay here. I've lived here a year and the fire alarms keep going off. Multiple times a night. People smoke even though there is no smoking in building. Trash chute keeps getting stuck. Not worth the rent they ask for.

Marie

Great location, clean and safe complex at a great price with helpful and friendly staff. Moved here from San francisco and feels like a breath of fresh air.

Nick

Open up the pool and gym

Eva Baaza

Starbucks in a hidden spot. There is no parking and no drive through so its more of a quick pick and go. It's much better if you make your order online than trying to order at the storefront.

Verified Resident

It is amazing here! All of the staff are so nice and helpful. Thanks for that! I love having pools and having a gym right downstairs from me.

Matthew

The office staff was so friendly and helpful with leasing...even during a pandemic! The move in was smooth and easy. We love our new apartment.

Jeffrey

Very well managed apartment complex. Clean, quiet, tranquil atmosphere in the great City of Santa Monica. I wish I could use the fitness room and pool areas. Hopefully soon.

Fahad Alothman

Loved the place, friendly people (تمت الترجمة بواسطة Google.) أحب المكان ، وشعب ودود ، شعر ابني وكأنه في المنزل. كان عندها مساعدة عظيمة من ماريانا التي لا تما...

Adam

I have lived at AO Santa Monica for a year now, and absolutely love it! I recommend it for everyone who is new to Santa Monica, considering there is immediate access to a grocery store and multiple metro expo lines. I also highly recommend this speci...

Sara

I loved the AO community. Its very nice and clean and the leasing management team was very friendly and helpful. I'm really looking forward to my new community.

Krystal

Nice place to live could be better at keeping communal areas clean such as hallways, stairwells, and grass in the front. People on office are friendly

Verified Resident

This is not fun to deal with during COVID-19, since the gym, pool, and common areas are closed. I do enjoy the quiet, and that AO is doing what’s necessary to keep people safe.

Jing Yun

Other stuffs are good but water dropping sound from the bathroom ceiling kind of bother me a lot, even the worker already came check twice and promised everything is good, but the dropping sounds still exist.

Ryan Jackson

The AO apartments complex is amazing. It has all the perks you want and dreamt of. The gym, two swimming pools, jacuzzi, and the place is like a fresh start.

Nathaniel

I’ve been living here for 8 yrs! For the most part it’s been good as for laying my head down to get some sleep ! I haven’t been harass by neighbors, I don’t and never had roaches or rats! It’s a quiet neighborhood that’s good for me becau...

Ergun

The maintenance is extremely slow. The garbage collection very confusing. Things could be a lot simpler. The BBQ's are not cleaned and they need maintenance.

Jennifer

Excellent customer service at the Leasing Office here! The turnaround time was fast and efficient. They are super friendly and always available and ready to help!

Rani

Nice apartments with great sq footage and comfortable amenities such as gym and hot tub. Package concierge is so nice to have to keep packages from getting stolen. The office staff is friendly and approachable. Only complaint would be that it's diffi...

Gedd Maracle

Was informed there was internet via wifi, this wasn't the case. We had to wait in the hall for 2+ hours before we could have access to our place. The one bathroom sink backed up everytime someone flushed the toilet or used the washing machine... In m...

Abderrazak Boukhatmi

I gave this a 1 star. Not because of the apartment. The APT is nice and located in a nice area. However APT 521 was the worst person to deal with. He had 0 customer service. And did not communicate with us at all. Place was dirty when we arrived. No ...

Robert Hostetler

The building always appears to be clean and welcoming. I also like how accessible parking and getting to your floor directly from the garage.

Teri Kataoka Adams

You can’t get a better location than this. The Metro is only a block away. If you have kids that go to Samohi, they can just hop on the Metro. There’s also a Ralph’s right beneath it, a Starbucks, too. The security is also very tight. Although ...

Nickira King

Do yourself a favor and do not overpay for an apartment in this complex. NOT WORTH IT. Management is highly incompetent. Maintenance is very poor. There is piles of trash by trash shoots literally every day. Pet feces outside your door all the way do...

Dani McDowell

I lived here for 2.5 years and it was a sh!itshow. Dogs going to the bathroom everywhere, trash everywhere, the gates were constantly broken, garage door constantly broken, elevators broken, people peeing in the elevators, no security, peoples bikes ...

JH

The office is not nice and supportive to the residents at all, specially the manager. He is not a understanding person and actually quit rude. The housing fee is ridiculous high compare to the service they have. Yes, the house looks good, the pool is...

Rosaura Dolores

Loved the place, friendly people, my son felt like he was at home. Had great help by Mariana who didn't mind that was cold and rainning she went to help us get in our room, she's really friendly.

Lori Lehman

The people are caring. The home is clean. I love the white walls. Maintenance is not only impeccable but great people too. I love the activities. I love the environment. I love the stores. I love the police meetings.

Ali Pashaee

Sale staff welcomed me with open arms. Showed me all available units and let me to choose. Made smooth transition on paperwork and training to help me to move in early.

Katie Ellise

It would be a great place to leave, but I have a weird smell from my sink, that I cannot get rid off, and no one is going to take care of it.

They offered me the best option available

Yasin Saghafi

Hello, We have returned home and are 100% not satisfied with our stay. Based on the pics and what you have explained to me, we were very excited to stay at these AO Santa Monica apartments during our vacation but the experience was horrible. The comp...

matteo ciccozzi

This is hands down the worst living experience I have had in my life. The management is incompetent and incapable of enforcing the rules. Often times I have found myself having to call them because of trash being left in the garage or excessively lou...

A.D. ROSS

My girlfriend and I stayed here for 2 years and it was perfect! I love the concrete walls because you can't hear your neighbors and they can't hear you! John Tran assisted us with all our needs while we were there. Jay the maintenance worker was very...

Yidi Zhu

A good place to live. My apartment is very quiet and cool, witch make it a good place to study.

Linda

Please read completely, the really mind-blowing stuff is at the end Noise - out of control at times, no soundproofing on the Windows and balcony doors so on the 6th floor I can hear everything happening at the pool Only 2 guests allowed at the pool g...

Dmitry Polyak

My girlfriend and I have been living in these apartments for four years now and this place has really been transforming into one of the best places we've ever lived. The most important item for us is the management team truly cares about whats going ...

henrydenker

honestly this place is filled with a bunch of rick ass section 8 mambas. Do not sign a lease if your not trying to get mugged in the parking garage. They won't disclaim the fact that at least 33% of the building is section 8 housing paying virtually ...

Jake Frank

Not even going to go into it! Do not live here if it is the last place possible...

an hanlin

Roommates are interruptive for sex

Kas Mini

i thought this would be nice place to stay, we can directly go to the beach anytime we want. with high building we can see and capture some wonderful photo from the roof.

Jorge Chiluiza Cordova

Best apartments ! They help me at 11pm with an apartment and they gave it to me.!

Eddy Lord

3 foot thick cement walls = not hindered by living so close to neighbors

Luke Taser

Everything I want to say is already online on Yelp. Except I have pictures. AO is really a place for low income and section 8 housing. Sorry leasing. You guys are nice but why they hell should we have to put up with robberies, loud noise, blood in co...

Mac Hatch

I lived here for a year and would not recommend it to anyone. The elevators smell and it took them a full week to fix my AC in the middle of the summer.

gabe hjorth

This place is super nice and have had great luck. No where in the area can beat it!!

Andrew Hotz

Unfortunately, this apartment building is quite terrible - minimal support (no 24 hour support, mailroom has short hours), unsafe (attempted kidnapping in the building, several unsecured entrances), dirty building (dogs urinating in hallways). The pe...

Ashley Dupoux

Love it here

Nate Hananger

I've lived here 3.5 years and can't complain. This place is unmatched and I have searched on multiple occasions to see if I can find anything better. No luck. It's an amazing place with more amenities than anyone needs. The worst thing I've seen happ...

Alicia Broussard

This has been the worst managed building I have ever lived in. The building has been sold since we moved in, and the new owners idea of building management is a team of "stipperella's" with 6 inch platform heels that have no clue how to manage a prop...

fred newman

My experience was very bad. Attention in the office is very bad. The manager is always locked in his office with a friend drinking wine and does not serve anyone. Robbery in the parking lot. Much noise and dirt for the construction of the subway line...