Ratings & Reviews

Mark

All seems right at Verdosa during this holiday season. The halls are decked, the lobby is decorated, even the staff seems cheery! Probably the only thing that would make things complete would be opening the basement. I wanted to expirence the vision ...

Overall the experience at Verdosa is excellent. The staff from management to concierge to maintenance and housekeeping are all outstanding! After living here over 3 years a complete renovation of the common areas is almost complete. The only reason f...

Brian

Overall the experience at Verdosa is excellent. The staff from management to concierge to maintenance and housekeeping are all outstanding! After living here over 3 years a complete renovation of the common areas is almost complete. The only reason f...

Everyone here is so helpful and understanding! It really feels like home and super safe with 24/7 security, so I truly appreciate all the hard work.

Angela

Everyone here is so helpful and understanding! It really feels like home and super safe with 24/7 security, so I truly appreciate all the hard work.

Verdosa (watermarke) has the largest floor plan and great view of the DTLA. Staffs are all professional and kind. Security is very important and if you are looking for secured and safe apt. this is the spot you want to be in.

At first I was nervous but in the end dtla isn’t so bad at the verdosa! Love my view and my neighbors are nice and friendly. The community is so clean which is a huge plus! Also love how modern everything is

Tim

Verdosa (watermarke) has the largest floor plan and great view of the DTLA. Staffs are all professional and kind. Security is very important and if you are looking for secured and safe apt. this is the spot you want to be in.

Tiffany

At first I was nervous but in the end dtla isn’t so bad at the verdosa! Love my view and my neighbors are nice and friendly. The community is so clean which is a huge plus! Also love how modern everything is

I think this is one of the best buildings in DTLA. The staff is helpful and it feels safe and secure. The atmosphere is modern and stylish. Great looking apartment.

Andre

I think this is one of the best buildings in DTLA. The staff is helpful and it feels safe and secure. The atmosphere is modern and stylish. Great looking apartment.

Very nice so far, we just moved but everything seems to be in order. Clean place and smells great as you walk in. Can’t wait to use the amenities offered

Yesenia

Very nice so far, we just moved but everything seems to be in order. Clean place and smells great as you walk in. Can’t wait to use the amenities offered

Mark Sanchez

I moved to The WaterMarke Tower 8 yrs ago. In that time it has gone through a lot! Lots shady, party people, gambling, murder, drug deals, you name it. It’s taken a long while to clean up this place; Covid was a big part of that. I’ve been here t...

Asish

Neighbors on top of us are nuisance. Their kids run scream yell thump play ball inside the house and it impacts us quite considerably. When will it stop? We are tired of reporting to the management.

Sheena Vira

Love living here! I feel very well taken care of and management is super responsive to any issues.

As a new resident as of June, I have to say I really appreciate this building. I feel that the stuff is really responsive and they seem to genuinely care about customer service.

I’ve had the pleasure of living at Verdosa (previously known as Watermark), and I couldn’t be happier with my experience. The location is unbeatable! —trendy restaurants, shopping, and cultural hotspots are just steps away. If you love explorin...

Pamela

As a new resident as of June, I have to say I really appreciate this building. I feel that the stuff is really responsive and they seem to genuinely care about customer service.

Jorge

I’ve had the pleasure of living at Verdosa (previously known as Watermark), and I couldn’t be happier with my experience. The location is unbeatable! —trendy restaurants, shopping, and cultural hotspots are just steps away. If you love explorin...

Everyone is so helpful and made the application process very smooth. We asked to have our carpets cleaned before move in and it was done within a day!

Angela

Everyone is so helpful and made the application process very smooth. We asked to have our carpets cleaned before move in and it was done within a day!

Soodeh Abadi

After a year long search for a place near USC health campus, I had completely lost hope to ever stop commuting daily from OC! that all changed when I stepped into Verdosa!! Verdosa is without a doubt the hidden gem of DTLA. It is not an exaggeration ...

Nik Witowski

I’ve spent the last two years at Watermarke, and I’ve had a fantastic experience. The location is really convenient—everything you need is close by, yet the area doesn’t feel overwhelmingly busy. The amenities here are top-notch. I’ve enjoy...

The upgrades and new vibes of the place are top notch. I feel lucky to be a part of a community that makes its residents feel like they are home. The effort that is put in by the team at Verdoza has been incredible.

Selso

The upgrades and new vibes of the place are top notch. I feel lucky to be a part of a community that makes its residents feel like they are home. The effort that is put in by the team at Verdoza has been incredible.

Very well maintained facility, with such a friendly staffs, walk through and moving in was very easy and convenient, if shopping for a new apt, highly recommended

Max

Very well maintained facility, with such a friendly staffs, walk through and moving in was very easy and convenient, if shopping for a new apt, highly recommended

It’s an excellent experience overall. I’m looking forward to the new fitness center opening. There has been no update on it’s completion and seems to be months behind original schedule

Brian

It’s an excellent experience overall. I’m looking forward to the new fitness center opening. There has been no update on it’s completion and seems to be months behind original schedule

Mark

I have always maintained my admiration for and belief that WaterMarke Tower is the best place to live. Now I’m not so sure. I am having troubles negotiating with my renewed lease. I think that part of the issues stem from management’s approach. I...

Asish

Get the residents above us (Apt 3104) to comply with community rules. They are very inconsiderate and seems like have no common sense. Kids jumping, thumping and yelling/screaming every 5 minutes thru out the day and night. Long periods of vacuuming ...

Ana F

I just moved into my unit not that long ago and I must say I am so impressed with all the staff. Everyone has been amazing. Thank you Angel, Tyler, and Kevin you all have made this move incredible. I am so happy to call this my home and can not say e...

Lindsey

We would like to express our utmost appreciation for Carlos and David for their exceptional service in quickly repairing and replacing our tandem washer and dryer system after it broke down unexpectedly. They went above and beyond in their efforts to...

Excellent first day move and experience. Really appreciate the finer details of a welcome gift, toilet paper in the bathroom and well coordinated reserved elevator

Pamela

Excellent first day move and experience. Really appreciate the finer details of a welcome gift, toilet paper in the bathroom and well coordinated reserved elevator

Everything is good. I love the building. My only complaint is people keep parking in my parking spaces probably because those spaces were vacant for a while.

Terrell

Everything is good. I love the building. My only complaint is people keep parking in my parking spaces probably because those spaces were vacant for a while.

Our apartment is beautiful, amenities are great and I love the community events held at our tower. I just wish our apartment was ready for move in on our move in day instead of calling maintenance constantly through the first month. Otherwise everyth...

Victor Yepez

The staff at Watermark Tower are super friendly and helpful. They're always willing to go the extra mile to make sure my needs are met. I'm really happy living here.

Dijionae

Our apartment is beautiful, amenities are great and I love the community events held at our tower. I just wish our apartment was ready for move in on our move in day instead of calling maintenance constantly through the first month. Otherwise everyth...

Everything has been so simple getting things done with the move in, also having access to an elevator specifically for our move in was amazing and so helpful. All of the staff is extremely helpful and always smiling. I wanted to mention the maintenan...

Brittany

Everything has been so simple getting things done with the move in, also having access to an elevator specifically for our move in was amazing and so helpful. All of the staff is extremely helpful and always smiling. I wanted to mention the maintenan...

Connor Carion

I'm writing to give a shout out to the leasing team at Watermarke Tower — specifically Kevin, Angel, and Tyler! These three gentlemen were all incredibly kind, considerate, and quick to respond to my calls and emails. They were flexible and provide...

Upon entering my eighth year at Watermarke Tower, I am very please with the progress so far. It has taken a good long time to get things back to "normal". However, I feel our current management staff has really attended to the needs of the community....

Mark

Upon entering my eighth year at Watermarke Tower, I am very please with the progress so far. It has taken a good long time to get things back to "normal". However, I feel our current management staff has really attended to the needs of the community....

John Wright

Danny Flores was very friendly, and helpful. Thank you!

The team exceeds expectations! Impeccable service from their outstanding staff made our move truly easy. Thrilled to call it home - wonderful neighbors, vibrant atmosphere. 5-star living!

Angel

The team exceeds expectations! Impeccable service from their outstanding staff made our move truly easy. Thrilled to call it home - wonderful neighbors, vibrant atmosphere. 5-star living!

Watermarke Tower is excellent. All the staff are courteous, friendly and welcoming. From the manager to the concierge staff, all the maintenance crew and housekeepers. The place is kept clean. Looking forward to seeing the new renovations.

Brian

Watermarke Tower is excellent. All the staff are courteous, friendly and welcoming. From the manager to the concierge staff, all the maintenance crew and housekeepers. The place is kept clean. Looking forward to seeing the new renovations.

Krina T.

I’m a resident at Watermarke going on 3 yrs. The building is very safe. Residential parking is gated and on-site. Neighbors on my floor are friendly as well as other residents I’ve met. The Bozzuto management is very attentive to the residents is...

Dominique

Overall it’s ok wish the pool could be open longer and gym but overall great place to live. Garage needs to remind fix a lil dangerous when the gate stays open for a long period of time

So far, becoming a resident at the Qatermarke Tower has been great. Moving in and becoming acclimated was smooth as could be. The receptionist and manager were very welcoming , providing help whenever needed. I look forward to the continuation of my ...

Candace

So far, becoming a resident at the Qatermarke Tower has been great. Moving in and becoming acclimated was smooth as could be. The receptionist and manager were very welcoming , providing help whenever needed. I look forward to the continuation of my ...

Darryl McCane

I have been living downtown for six years and in this building for approximately eight months. It is the best secure feeling I’ve had in a long time. The concierge desk is fantastic and everyone down there is helpful and focused. In particular, Yve...

What I love most about this building is the front desk concierge staff. Everyone is friendly and when you walk out for five minutes is five hours they always greet you and a very attentive.

Darryl

What I love most about this building is the front desk concierge staff. Everyone is friendly and when you walk out for five minutes is five hours they always greet you and a very attentive.

Sindhu

Location is great, but I think the rent is way too much - considering the amount of issues that happen. Water issues, amenities that break often, slow response to maintenance requests, etc. The rent needs to be lower if these are going to be frequent...

Drew Johnson

If you're looking for a Class-A building in the heart of DTLA, look no further than Watermarke Towers! This building is beautifully designed and professionally managed. The units are spacious with incredible views of the city in every side of the bui...

Great place to live. Really spacious housing and clean as well. Monthly events and continues improvement overall. Would recommend anyone's looking for a downtown spot for a great price

Jigar

Great place to live. Really spacious housing and clean as well. Monthly events and continues improvement overall. Would recommend anyone's looking for a downtown spot for a great price

Nancy

I have 0 regrets. The staff are welcoming, beyond nice and always ensure you have all your questions answered and make sure you feel right at home (Kevin and Jennifer are the best!)They truly do care about their residents. The high level of security ...

Irene J

this review is so incredibly overdue but I have been living at the watermarke tower for over a year and some change and was here for the management change which was a little shaky in my opinion. however, i would say the one person that has been consi...

sameer kuthe

Jorge is the man to go. He always cheerful and happy to assist any engineering work around.

I've lived at the Watermarke for 2.5 years and it has been great. The apartments are spacious, the community is filled with kind and lovely people.

Sydney

I've lived at the Watermarke for 2.5 years and it has been great. The apartments are spacious, the community is filled with kind and lovely people.

The Watermarke continues to be a great place for DTLA living. We are enjoying the hallway and 7th floor renovations and look forward to the expanded fitness level currently being renovated. And a new first floor too. All the staff are warm and person...

lionalchance@gmail.com

At first I didn't love the experience here but team here makes a difference. Tyler, Kyle, Jorge, and Javier are easy to talk to and very helpful. Jen, Rose and Maria's personalities really make me feel at home. Thanks everyone!

Brian

The Watermarke continues to be a great place for DTLA living. We are enjoying the hallway and 7th floor renovations and look forward to the expanded fitness level currently being renovated. And a new first floor too. All the staff are warm and person...

Kris Anderson

Javier and Carlos were great! Made a request early in the AM and they came and took care of it within a few hours and gave suggestions for thins to do around town. Love the property, quiet and clean and all the updates they're making are making the p...

Kym Varela

If I were able to, I would give ZERO stars. The establishment itself is a pleasant environment, but the residential fees coupled with the below average service from the several front desk staff render it an unworthy investment. The persistent negativ...

Brian Napoli

Just moved in a couple months ago and could not be happier. Staff are all Friendly and quick to address any concern. Continued ammenity improvements are being done on the daily it seems. I Put a maintenance request in this morning before leaving for ...

Amanuel Gebru

George is always professional and helpful to all the residents. I am always grateful for his help and he does an amazing job!!

Alexander Nielsen

I have met with both management and the service / repair team on different occasions in regards to either repairs or concerns in my unit & building. They have all been very professional and addressed issues within a timely manner (Tyler, George, Javi...

Nikki Love

Love Danny and George! They are literally the friendliest maintenance men I’ve ever had and they’re lighting fast! 10 out of 10!

Newsha Sarmadnia

Great Maintenance team. Put the ticket in the morning and had the issue fixed by noon, Thanks Javier!

Jorge_V784

I’ve lived in plenty of DTLA apartments and non of them compare to the care and yes can do attitude of Jorge the maintenance manager. Always communicative, always willing to help whenever needed. He’s so clutch for fixing appliances imm...

Jorge Valiente

The staff here are amazing. They really tend to your utilities needs. Shout out Jorge and the whole maintenance crew who clean building daily! Love living here!

Great place to live with numerous amenities. I enjoy the pool and the gym. It is quiet and I have made a few associates who live in the building. The front desk staff is great.

S D

I wanted to take this rare opportunity to highlight one individual that is a part of the Watermarke Maintenance Staff: George. I have lived at Watermarke for quite some time now and I have to say…having someone like George in Maintenance makes livi...

Pysha

Great place to live with numerous amenities. I enjoy the pool and the gym. It is quiet and I have made a few associates who live in the building. The front desk staff is great.

Anonymous

Maria is such an amazing guard. Very helpful, patient, and very sweet. Goes above and beyond to make sure residents are taken care of. Watermarke is a great place to live. Great community and staff members

Ashlee Muy

Lived here for 2 years now! Maintenance team is great! Shoutout to George for fixing work orders, he went above and beyond to ensure everything was working perfectly before he left.

Naomi Rosas

Front desk lady is very rude to UberEats Drivers. She obviously thinks she is better than them just because she works here. Shame on her.

Seraphine Sun

Watermarke has been an exceptional community to live in. As college students, all of our needs have always been met and we have always felt taken care of. George and Carlos from the maintenance team are especially deserving of a high rating as they r...

Britney Gregoire

I’ve lived at Watermarke for over 2 years now in 2 units and we LOVE IT HERE! Centrally located in downtown, building undergoing an amazing refresh and the management/leasing team is the best we’ve been had! Special shout out to Kyle and Jennifer...

Management has been great. Only problem is with the apartment. Was unable to view my apartment before signing the lease. On move in day, saw that the floors were scratched EVERYWHERE, just amazing that they gave the apartment to someone with the floo...

Alan

Management has been great. Only problem is with the apartment. Was unable to view my apartment before signing the lease. On move in day, saw that the floors were scratched EVERYWHERE, just amazing that they gave the apartment to someone with the floo...

Lindsey

We loved participating in the Libra Equinox Yoga session with Yogis On the Move, followed by a restorative crystal singing bowl sound bath. SuzE Q and Myla were amazing, and it was such a treat to be able to relax and unwind with a gentle practice in...

Seraphine

Watermarke made our experience living here so great. As students, we especially enjoyed the close proximity to campus, the relaxing amenities, and caring staff.

Shawn

Things are better now but please consider opening the amenities later than 10pm. Previously the pool and gym were open 24/7, and hours were only reduced by previous management due to Covid restrictions. Now that Covid restrictions have been lifted, t...

I am very excited to be a resident at the Watermarke Towers. The staff has been very helpful and professional. I feel safe and secure when I come home.

Verified Resident

I am very excited to be a resident at the Watermarke Towers. The staff has been very helpful and professional. I feel safe and secure when I come home.

Kaitlyn

I feel like the leasing office needs to improve on communication and not do things at the last minute the day of move in. Everyone at the property is really nice and I like how the property is very clean.

Hyelin

Starting on the 2nd Thursday of August, we suddenly smelled marijuana in one of our rooms. We have a 6-year-old and a 4-year-old boy. We don't know where the smell is coming from, but we talked to the manager, but it still smells like marijuana, and ...

Cameron

Just moved in and I’m loving it. Everyone is friendly. The staff take the time to know their community. And the apartment itself is breathtaking

Lesley Castillo

I have requested maintenance a few times already and they make it happen so fast. Usually the next day. Thank you to Danny and Carlos for helping us get a new fridge when ours wasn’t operating good.

Tamara T

Fast and quick service whenever I submit a ticket, or am locked out😅 Yearly maintenance walkthrough was great as well. George, Javier, Carlos, and Oanay were thorough in checking everything and even replaced my smoke alarm batteries and shower hea...

Brian

Having lived here for nearly two years. It continues to be a Great place to live with ongoing renovations to make it even nicer! The management team and staff are personable and take pride in their work.

Parminder

management sucks and is super passive agressive and makes talking to them an extremely hostile environment and will purposely not be helpful just to prove a point

Andre Gregoire

Danny Flores did an amazing job! He was fast, clean and friendly!

Hemanga Krishna Borah

I lived in this place for 1.5 years. Overall it was a decent experience living in the building. But the new management is really bad. The Goods: The location * The building looks pretty nice, has a pool and a gym * Location is good for transit via bu...

Sarah Dalby

George knocked out 3 maintenance requests in one visit. He was super fast and quiet as my mother was doing an interview when he arrived.

M R

Danny Flores is a true professional. His team takes Maintenance requests seriously. 20mins after I put in the order he was at my door with a solution. Before he was here I’d have to wait days if not weeks just to get a response, let alone a fix .

Asish

There are things that are not kept in order at all. There are trash lying in the car park. The trash room and chute stinks really bad. Amenities are still not open yet especially the amenity space and hot tub. The hallways are not cleaned regularly. ...

Parisa Asadollahi

Just moved out of the building. Had an overall great experience living in this building for a year and half. New management has done a good job of renovating the common areas. Recommend this building to anybody interested.

Mark

Half way through 2023 and the hallways seemed to be finish; they look great! We are told the Basement Gym is almost finish; as is the jacuzzi, it remains to be seen. I wait with bated breath for the lobby to START! All in all, things are slowly becom...

Verified Resident

Residency here is great especially the new management they are very professional and nice!! Would highly recommend anybody moving downtown to come lease here

Peter Steckelman

Danny Flons did great work today-he is knowledgeable, professional, really nice, and super efficient. Much appreciated!

Kevin

Great service in beautiful property. Definitely recommend. Kyle, Tyler, and deejay are the best. Even though it's dtla, it's still pretty quite.

Brandyn

Moving in was very easy and simple, everyone has been so nice! Our mailbox keys didn’t work initially, but we were able to switch that thankfully.

Brian

We continue to enjoy living at The Watermarke. We recently renewed our lease and both Tyler and Kyle of management made the decision to stay seamless. They both were instrumental in getting us new floors for our apartment and it feels like we moved i...

Kaitlyn

Move in was great, love the apartment and cannot beat the view. Here only a few days and they have been super accommodating and helpful when I have questions.

Jigar

Very kind and humble staff! We loved their willingess to help and make us feel welcome. Maintenance could be a little more helpful (light fixtures, vent cleaning, etc) and also when we make a request for service, it doesn't always seem to be an actua...

Christina

I would like to take a moment to acknowledge the maintenance team. They have been a great help to me this week. George and Javier went beyond the call of duty to assist me. The leasing GM promptly took action to help me resolve my issue. Thank you fo...

Paul Buck

The management and maintenance team at The Watermarke, patched numerous, deep, potholes in the alley leading from 9th street to the building access/egress. And then continued the patching the alley up to 9th street. Great work! Thank you!

Adam Dean

I have been in watermarke since Dec 2020, it’s very safe building to be at, I enjoy everything about this tower, very friendly stuff, great layout apartment, quick response for maintenance, I can’t be happier specially after they decided to renov...

Leonor

Hi Guys Great idea on mirrors near the elevators & the the new colors on the walls. & When will the parking door to the 3rd floor be fixed? It’s been a while & quite inconvenient Tnx!

Maya

Great experience! They helped my move go smooth and quickly, one of the lady’s at the desk are so nice and helpful. The views are amazing on my.

Orlando Deral

Great work from our maintenance team George and Javier changing my bathroom faucet.

Mike M

Great attitude and courtesy. Fast and meticulous work!

Anonymous

Do not bother! Save your money! Under the new Bozzuto management, rent has significantly increased and they have been unresponsive to requests, emails and are completely biased. We asked to move into a larger unit, but no flexibility on price was off...

남미림

Lease agent,DJ was extremely kind and helpful! We liked the new apartment. Unfortunately due to our budget limit we would not be able to move in right now. . .

Joseph

So far everything has been great. The staff the other residents have all Ben very nice! The units are spacious with great layout and so many outlets to plug in anything anywhere! Love that!

Vivian Chan

This building has become a lot more fun since the new management company took over. The residents I’ve met here have all been friendly (haven’t seen any sketchy characters), and the management puts on monthly boozy events to meet other neighbors....

Asish

We love our apartment but lately lot of noisy residents are getting in. Also, lot of amenities and common area are left dirty. Pet owners should be cleaning after their pets making a mess.

Ana Smith

George and Javier came asap and provided amazing emergency service for my laundry that was leaking. They replaced the whole thing in minutes and were very professional and kind . I’m extremely satisfied with their work and looking forward to seeing...

Evan Wiendczak

I definitely recommend living here! I’ve lived at the Watermarke Tower for a little over 3 years now, and have been very happy with the overall experience in that time. The Bozzuto Management company has recently taken over the property, and I am g...

jeffrey quevedo

Party was amazing very professional, all the staff is absolutely amazing

Patrick Shannon

Javier was excellent in providing repairs to my unit.

Parminder

i love it here! the entire staff is so kind and the building is so beautiful! i also always feel so safe here especially with the 24 hr concierge at the lobby

Dawne Mcclure

I put in a request through the building app to have my apartment worked on and they came the next business day which is awesome! George and Elliot were very professional, friendly, and completed all the tasks I requested quickly. George even took the...

Andrew

The new hallway design looks great and improves the look of the floors. Also want to call out maintenance for continuing to improve their response times. They have been able to fix several issues in my unit in the last couple of weeks.

New Pixels 1

nice building

Kathleen_W723

Definitely would've given this place 5-stars if Greystar was still the owner/manager of the property. The new company Bozzuto has been on the scene for about 4 months now, and the facility has already gone to ----. 1) Management/The Leasing Team does...

Jamie

We are not enjoying the neighborhood much anymore as we generally don't feel safe around here especially at night when walking dogs and coming home. That said we generally enjoy saying here as the building is nice, our appartment is comfortable and t...

Achandal

Along with my amazing views, your maintenance team is awesome. The common areas are also always clean and I'm excited for the updates. I really love it here!

Leonor

New leasing co. Just transitioned in so it’s hard to tell how things are improving. Everything seems the same. I did leave a message and sent an email to leasing about someone in my apt. Without authorization and I have not heard back. Yet, when I ...

Shawn

Can management please fix the elevator situation? It’s made living here very frustrating since waiting for elevators has become much longer than before.

Brian

Watermarke continues to be a great place to live. There is new management, so that part is in transition. So far, new management seems fine, but time will tell. There are renovations that will be taking place this year. I would love more information-...

chris saydah

Love my spot, but Mgmt was def a bit rusty when I moved in 2 months. Seems Bozzuto coming in will be a nice upgrade. Mike came in today and handled multiple open maintenance requests like a champ. Great to see a very professional group coming in to r...

Conor Ford

New management is pretty great. Had a maintenance request that was fulfilled the same day that required a substantial amount of work. Building seems to be getting better from previous management overall!

Leonor

Nice location, great neighbors in the building. Excellent views!! Some of the amenities do need updating. Sometimes there is gym equipment that’s broken or the coffee machine not working but the place is clean and the cleaning crew work hard to kee...

Brian

Watermarke is a great place to live. A friendly environment too. Glad a new restaurant is coming soon and all the common areas will be renovated as well!

AC

look up the deadly shooting that occurred at watermarke tower in 2019. this is not a secure building.

Asish

I love my apartment. It is a sanctuary. But there seems to be new residents moving who are little noisy. Trash shoot has been out of order for very long time. Getting to maintenance to look at issues takes a long time. Some of the front desks staff a...

Verified Resident 1073355

TERRIBLE -- you don't want to show potential residents what I have to say about the place. Also, thanks for telling us about the murders that happened here. That would've been nice to know about...

Verified Resident 1072001

On a steep decline in quality. The trash chute has been out of order for months, which is attracting roaches to the residential floors, they took away one of the elevator and set it as a dedicated service elevator so longer wait times, they took away...

Orlando

Enjoying my unit! Staff is great and so is the community. I enjoying the pool, the decks and looking forward to the basement being open again soon hopefully so I can start enjoying that again as well.

Verified Resident 1070369

The building is very safe, I do love that about them, the management is very attentive to the residents issues, They used to be great with maintenance in the first year but they are having serious issues with maintenance in 2022

amkhouri@gmail.com

I have never experienced this level of unprofessionalism from any property management before. They do not respond to emails, service requests, safety concerns from residents.... I'm seriously considering terminating my lease early to get out of this ...

Verified Resident 1066047

Unfortunately, what could’ve been a great experience has been sour. Many of the BEST listed amenities I was promised at the time of signing have never been available. Covid-restrictions have been lifted, but according to staff and the website,...

Sydney

I like it here... Wish they had a movie room though. Other amenities are excellent, staff is great, always kind and attentive. Apartments are spacious and well laid out, could use some more lighting in the rooms... Overall experience 8/10

Anonymous

The new management is horrible, way over priced. No luxury about this f place. trash chutes have not been functional for 2 months, they pick up trash floor by floor smell horrible. Maintenance at least give it 2 weeks if they come and fix and that a ...

Corey Chambers

WaterMarke Tower offers tremendous upscale, exciting amenities in an energetic, modern atmosphere. Located by LA LIVE, most every unit includes a fantastic view. We have not always been 100% impressed with the management recently as they have not alw...

Elizabeth

So far we are comfortable here! The staff is best part of being here. Can't wait for the building updates! Especially on the 7th floor! Thank you all!!

Chris

Paul made the process of locking in my new home at Watermarke as smooth as can be. I’m now very much looking forward to my relocation back to Los Angeles..

Hiya Borah

Fine apartments in core downtown LA.. beautiful apartments and amenities

Mark

As with all reviews, I endevour to give constructive criticism. To date, we still have no remodel of the common areas. Nor do we have access to the "lower level" of the building. Nor do we have access to the garbage chutes! Most of the common areas s...

Heartlyn

Everyone is friendly and helpful. Out place is very spacious too. Out of all the places we visited, watermarke is the biggest and most affordable

Verified Resident 889265

The neighborhood is nice. We love our apartment. Staff is an issue. No one stays. No faces every few weeks. Community manager is not someone you want to deal with. She is just unprofessional and does not want to deal with residents. New assistant man...

Verified Resident 979990

I've lived in the Watermarke tower for a year. Nothing about this place is luxury. Most of the policies are just reactive to the shooting they had before I moved it. Which is just more on the annoying side than the helpful side. They have an incredib...

Brian

As we’re going on 1 year at Watermarke it’s been great. We love our apartment and all the amenities, the friendly and helpful staff, and the DTLA scene. We look forward to an extended stay at the Towers!

Leonor

The apartment is nice and the view is the best. The alley entrance gets difficult at times during the day with traffic blocking passage. Tenants should be notified When there are or will be events that will prevent tenants from entering the lot.

Asish

I hope Melissa is still around. She always addresses our situations/issues properly and timely. Lease renewal went okay but I don't the rent was appropriately allocated. Wrote to the management office and its been two business days but still waiting ...

Michael

Watermarke tower is a great place to live. The front desk staff is very courteousand they're pretty quick with any tickets you might have if there are problems with the apartment.

Daniella

Great floor plans but everything is in need of an upgrade and renovation. From the community amenities to the appliances and the finishes in the apartments.

Verified Resident 1040726

The staff and management team at Watermarke tower are excellent! Always very friendly and readily available to assist and address concerns. Solid amenities and very spacious apartments even for studios and 1 bedroom units.

Marc

Been a good experience so far. No complaints..great views, clean and quiet property. I recommend moving into this place. New staff has been great.

Ena Patel

I've been in here since April 2021 - I dealt with this building shutting down and restricting amenities in a way no other Grey Star building did. I've dealt with horrible maintenance request issues when my shower was leaking into my closet and ruined...

Anonymous

The community manager Rebecca Nowik is very rude, disrespectful, and unprofessional. One day, the transponder that the building gave me to open the garage door was not working. She didn't even check the transponder and said I damaged it. She told me ...

Verified Resident 1032760

Love Watermarke the the lower gym closure and pool patio furniture that needs to be replaced ASAP are the two things I despise, it’s truly an easy fix open the gym also the gym hours not being 24/7 access like all the other or most the grey st...

Verified Resident 1031786

High staff turnover, long waits for maintenance requests. Lack of professionalism amongst management. Front desk security, maintenance, and concierge staff are all amazing. Gym and pool and outside are not maintained well.

Windy

Watermarke has an amazing staff. They have ensured that the property is maintained and safe I’ve enjoyed several of the community events hosted by the property staff. It’s been a great experience living here

Alexander

Great experience at Watermarke tower! The staff is great and our apartment is absolutely beautiful!!!! Best apartment in downtown Los Angeles

Mark

We have really enjoyed living at the WaterMarke Tower. After a very long two years, but things seem to be improving around town. I truly enjoy all the amenities. We now have the best management team, maintenance team and security has also improved. O...

Brian

We love our residence and think the staff and amenities are above expectations Our dog loves her new neighbors and neighborhood!! She’s adapted better than we could have hoped.

Leonor

Maintenance requests are completed in a timely manner. Shout out to Kevin!!👍🙌😃 Security is strict which makes me feel safe as I work graveyard hours and our neighborhood is a little bit scary.

Daniella

Best floor plans in downtown La hands down. Amenities and some of the appliances need an upgrade however, along with the dog park area. Parking security can also be a hassle.

Michael

Great place to live the front desk is very kind and helpful. Close to a multiple grocery stores which is helpful. Great location you can go to any part of LA fairly quickly.

Leo Peterson

under "new" management 👎🏻

Atif

A great building and community to be a part of which has its own flaws but overall a good living experience. Highly supportive and accommodating management especially during these difficult times during the pandemic. Thank you.

Verified Resident 995743

This has been a great experience at watermarke tower. The grounds are great, the amenities, though the basement not open, are good, i enjoy the free coffee machine, the pool and tub are great. No complaints.

Marc

Overall I've had a solid experience. I'd say the view is supreme but the apartment itself isn't great. Small issues which are easily fixed by the maintenance team but still a hassle to submit a ticket and wait for a fix

D Agency

Rude frontdesk

Asish

Lately, I had an experience with the front desk with Nick which was not pleasant at all. I did not liked his tone nor his attitude. We as tenants pay rent here and we expect the front desk staff to be professional at all times. Able to resolve issues...

Alexis

Love it! Love the location! Just would prefer to not have to show ID every time I come into the parking lot and don’t like that food delivery services have to show their ID and if they don’t have if, I have to come downstairs.

Enrique

Staff: Let my phone ring more than once when I have a delivery. Packages: Organize oversized. Neighbors: Stop stealing our dinner orders from our front door.

Mark

As we enter a New Year, I feel that the changes that have been implemented are definitely working. The Community feels safe, clean and welcoming. Now we need to start the improvements that will make the WaterMarke Tower the comeback kid. Here's to a ...

Kmond

I am grateful to be here in the Watermarke Tower. The peace of mind I receive once I pull into my parking space is impeccable. Walking into my home brings me joy and a sense serenity. Just knowing that I’m safe and secure within the protection of t...

Verified Resident 982408

The maintenance crew and folks who work the parking area are fantastic and I greatly appreciate them. Some of the concierge are very nice but others are very disinterested. The leasing office is much more involved with the general operations of the b...

Verified Resident 979990

Great staff. Clean apartments. The maintenance team are the true stars here. Incredibly responsive group. They typically offer a quick solution in a single visit. Sometimes they fulfill my service request the same day.

Verified Resident 979284

After a long slog with mis-management we are finally in a place where things are running smoothly. From our general manger to the support staff, WaterMarke Tower is becoming what a true luxury apartment building should be.

Khushbu

It’s been an absolute joy having to leave at Watermarke Tower. Staff members are so friendly and helpful. The amenities are great and my boyfriend and I love the themed-food festivities every month!

Katrina

We moved in in November and we are Loving it so far: the view, the amenities, the cleanliness. The only issue is the one elevator going out of service frequently. Seems like there should be a solution.

P!ATD4Life

Was this building used for filming Panic! At The Disco's High Hopes MV? Then it must be good

Stephanie

The staff is great, the amenities could use revamping and updating. The maintenance team is fantastic and they are ah huge plus. The constant ID'ing makes it feel controlled vs as though it's a community where staff know the individuals.

Karina

Seeing as how I'm a New tenant, I don't believe I can provide a thorough review at this time. I'm less than a week moved in - so far so good.

Michael

The leasing office has been helpful Everytime. The front desk is very nice and the amenities on the seventh floor are great. I would recommend this apartment to anyone who wants a nice view.

Antonio

I've enjoy the professional staff and the timely communication. I feel very safe here due to the security and new rules put in place. This building is great. My view is amazing. GreT job guys!

Zachary

Staff is all very kind and helpful. Living spaces are beyond satisfactory. Whenever I call the front desk there is always someone is able to help me or set up a way to get help.

Brian

It’s been great! Love it! The amenities, neighborhood, cleanliness of building and the awesome staff makes it a great experience. The convenience of public transportation and local attractions are exceptional too.

Sydney

Watermarke is a great place to live. The staff are all really welcoming and helpful. The apartments are beautiful, though mine might be a bit haunted. 10/10

Asish

We love our place. Everything seems to be in working order in the apartment. The view is amazing from our place. I love how quiet our place is. Maybe more community events like breakfast or a brunch on a Sunday. Ella being gone, I loved some of the t...

Verified Resident 959213

My unit is spacious with a large patio and the views are incredible! The walls are solid - so I don't hear my neighbors. All the staff is extremely friendly and helpful. Parking is secure and monitored 24/7, which I appreciate! So far I am extremely ...

Chris

Great! All common areas are kept pristinely clean, staff is friendly, and amenities are great. Just wish they could find a new tenant in the restaurant downstairs.

Verified Resident

Love the new staff. Very friendly and helpful. Building is always clean as well. The security is on point and is better. Would recommend this building to my friends

Ziba

I like watermark overall. I would suggest 2 thing to give 5 starts. I have a higher expectation of cleaning the swimming pool area and safer security at least during the night. none of the securities in building has a safe customs or tools to protect...

Amanda

So far my experience here has been great. The staff and residents are all so kind. and helpful when needed. The building is also very clean!

Matthew

Cool spot just a little bit too strict. Myself and my uncle who lives out the country most of the time is one the lease . I need 2 sets of keys for me and my brother and i cant seem to do that which to me is crazy

Daisy

We feel its a really nice community to live in and so far after the first month, its a great place to call home! Smooth move-in and great staff

Rajeev

Great place to live , I’m really enjoying it here the first month ! Smooth move in and really nice people working here , the service is great !

Maya

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Daniella

Recently moved in and the location is just unbeatable. Combine that with large, spacious floor plans and large balconies, I'm super happy. Just wish the dog area was bigger, and communication, before we moved in, was better. After signing the lease, ...

Gabriella

Great amenities, great people living in this building, central location, love it!! The one thing is there is no guest parking which can be a pain but everything else is awesome.

Mark

Things are improving here, albeit rather slowly. We are in between the point of recovering from the Covid lock down and getting workers to do the work. I get it! However, things should be moving along faster. The good news is the pool is open; the BB...

Verified Resident 928838

Friendly residents and staff. Walls and floors are thick enough to block most noise from surrounding tenants, and staff is responsive to noise complaints. It feels very safe, regardless of previous events Ive read about through reviews. This is a lar...

Creed Walters

Friendly residents and staff. Walls and floors are thick enough to block most noise from surrounding tenants, and staff is responsive to noise complaints. It feels very safe, regardless of previous events I’ve read about through reviews. This is a ...

becca jonas

i applied for this building in feb 2021 and they make you pay a 500$ holding fee with your card. the only way they return it is via check. i have contacted staff, the bbb, and greystar about my refund and have not received it. they said 2x it has bee...

John Brophy

I would not recommend living here. Everything breaking and the basement amenities s are closed. They also rip me off on my rent, I am paying the price as a two bedroom, when I only have a one bedroom apartment.

Taryn

This place is terrible. The basement amenities are not open. The neighbor is load and everything closed. I am paying the same price for two bedroom, when I’m only living in one. They refuse to lower my rent. I’m glad I’m moving

Asish

The community rules sucks I have to say. Parking not provided to the guests is an issue especially for me as I cannot get my elderly parents to park at our place. Good thing amenity re-opened and we do not have to make the reservations anymore but ba...

Verified Resident 904237

Watermarke Tower is an amazing place to call home. The environment is quiet, quaint and safe. The staff adds a personal touch to your living experience as they are very familiar with the residents. The apartment homes are spacious and well appointed ...

Verified Resident 918826

I have had an excellent experience living at the Watermarke so far. The staff are very accountable, accommodative, and helpful. I would like to give a special thank you to Avery for going above and beyond in assisting me with all the issues I have ha...

Verified Resident 917694

Watermarke Tower is a wonderful building with great staff and amenities. It's perfectly located in the very clean, prestigious area of South Park in Downtown Los Angeles. I personally believe the apartments have some of if not the best views in the c...

Verified Resident 917181

The resident online portal makes it convenient to ask for maintenance work. However, there are constantly issues with our laundry washing machine and even after maintenance personnel coming in 2-3 times, its still broken.

Jonathon Schaffer

🤡🤡🤡🤡 Worst experience at a complex. DO NOT MOVE HERE!!! $4,700 a month is such a waste of money at this place. You’d be better off at literally any other complex trust me.

Jon Schaffer

Joke of a complex. If you want to pay $4,000 + per month to be totally annoyed everyday then look no further! Do you like insane policies and unreasonable expectations/guidelines? Well then Watermarke tower is the place for you. From horrid parking, ...

Faybian

So far I’m really loving everything about my apartment. I’m very happy we chose to move here. There were other buildings we looked at but as soon as we walked into our unit I think we knew it was the right place for us.

Yaroslav

Happy I moved to WaterMarke. I've been here for nearly half a year now and, despite COVID restrictions around the city, have completely enjoyed my experience living here. I was assisted by Avery throughout the moving-in process and she stayed tremend...

Suzie

No guest parking Amenity remains practically inaccessible (unless you like to BBQ by yourself) Dog friendly community but inconvenient dog relief area location

Zachary

Great service. Great apartments. Exciting environment. My leasing Agent Luke was very enthusiastic about seeing me again and helped me with the things I needed to know about signing up.

Verified Resident 904237

Watermarke Tower has everything to offer if you're looking for comfort, style and a great location. The staff is professional, friendly and very knowledgable. The grounds are well maintained and the amenities are numerous. If you're in the market for...

Arco1600

I have never experienced a more distant and "Westworld" type environment. ALL of the staff are polite and smile but I have never lived in a building where there is an ice-cold environment. It purports to have "amenities" but the posted hours are absu...

Joseline

Honestly fell in love with this place the first time i saw it. This apartment not only is one of my dream apartments but also the view is very stunning and a beautiful peaceful place to study.

Michael

Avery was amazing . Helped tremendously with our application and was responsive every time we reached out. Thanks again Avery!!!! Look forward to living here

Jonathon

It’s a great place to live! Amazing views. Close walking. Great staff, especially management. Extremely spacious and very upscale. Happy to be here

Anonymous

Let me first by saying how illegal it is change the garage/gate key and withhold copies until you sign new rules in the middle of a lease. You do not have to sign anything to have a copy of key where you signed a lease from. By withholding the key it...

Windy

So far the residents and staff have been amazingly friendly and helpful. The leasing agent Luke Woodward is a class act. He was extremely friendly and accommodating during our first meeting. His interaction with us during our tour played a big part i...

Verified Resident 890394

Awesome building and staff - very responsive and respectful of the residents. They are working on getting some problem tenants out of the building, so noise has reduced remarkably. You will not find any building in DTLA with comparable square footage...

Verified Resident 889265

Quiet and private. Amazing views. Very walkable to restaurants, cafes and grocery stores. Safe. Modern feeling. Staff is friendly. Cool amenities which just opened when we moved in and we are able to use it.

Michael

I have enjoyed every part of my stay at this place! It has only been around 2 months since I moved in, but Watermarke blows away any other place that I’ve ever had the pleasure of living. The views and amenities (although just recently opened) are ...

Maysam

Amazing staff, front desk and maintenance team. Very kind and caring. Specially the chief of maintenace team and Ella at front desk and Luke from leaing team. I feel very safe and comfortable at watermarke

Asish

The move in went well and we love our apartment. So much privacy and how quiet it is. Plus, we love the view. It’s very bright and that’s how we like it.

Mark

I have to say, I was doubtful our community could be saved. But thanks to our new management team, things are looking up! I never contemplated moving from WaterMarke. I truly believe this is the best residential community Downtown.

Sydney

Luke was great on my community tour, he was patient, answered questions and provided the added information i needed to make a well informed decision to join the community at Watermarke tower apartment.

Gary_C571

Dreadful place. I'll start with the positives: Floor plan, and apartment fixtures were really good, and a great view. But the management really suck. They are way too strict on COVID regulations. Even when the local guidance was that apartments could...

Gabriella

Just moved in, but so far it has been an easy, fun, and exciting experience! Can’t wait to enjoy the building and it’s beautiful amenities. The leasing process was smooth and Avery was so helpful! It seems like Watermarke communicates really well...

Alexis

Love living here ! Glad I chose the Watermarke. Love being welcomed in and wished a good day every time I walk in and out of the lobby. Security does an amazing job of making me feel safe.

Verified Resident 784683

I loved this place when I moved in, then the (great) management was fired and replaced by (subpar, cold) new management. Also, new management does not enforce COVID protocols at a time when Los Angeles is the nation's hot zone.

Jared

Me and my roommate have had amazing help from leasing while finding an apartment to move into this coming year. Were so excited to join the community!

Renee

Luke had helped me see the units through the virtual tour. He was very nice, warm, friendly and accommodating throughout the virtual tour. He’s very professional and willing to help and assist. I already feel that I’m already part of the communit...

Genevieve

Super friendly environment. Employees demonstrate a lot of professionalism with fast response and eagerness to help. We would recommend Watermarke to anyone who is looking for security.

Leonard

I’m not a fan of the new management, front desk and security team. It went from feelings like I live in a luxury apartment to feeling like I live on a college campus. I’m also not a fan of the delivery policy. If someone can show they are deliver...

Verified Resident 835435

You certainly dont want my review comment about my move in experience for marketing purposes. It was terrible! But if i am to say anything positive, itll be that the floor plans are favorable. Its big and spacious and has double sided fridge. Thats t...

Jena

Compared to other competing apartments in the area, price feels overpriced and the service at the front desk seems lacking. Amenities here are just ok.

Anja

My resident experience, although short, has been great so far! The building feels very secure, noise complaints are taken seriously, and staff members are very friendly and willing to assist. Mail and packages are organized and easy to pick up.

Kali

Just moved in a few months ago. I love my new apartment, very spacious and great views w all window walls. I really loved the first team we had under management and security but everyone has UNFORTUNATELY been replaced so that’s really the only dow...

Kimberly

Nice community located inDowntown La. I’m moving from Atlanta Ga. I look forward to moving here this year :) process was very easy and fast!

Verified Resident 790929

Ive lived here for close to a decade. The new management, front desk and maintenance people that are working here now are the best weve ever had. Weve had are ups and downs at this community, but with the team that is in place right now I feel very s...

Ryan

great place to live and do other things and it is really nice to be here. the view is really great and the location is optimal when considering everything is nearby.

Jena

Rude staff at the front lobby. Cocky and unhelpful. Blames their miscommunication at their residents. The view is nice, amenities are ok. Homeless people around the building.

Leonard

I love it here...sucks some of the amenities close early and there's no access to the gym. I do wish the units were wired for Fiber Internet, but Starry Internet Service saved the day. I can get up to 200Mbps Upload/Download!!!!!

Anonymous

I am writing this review because of the new manager Camille. I continue to see her go the extra mile for this property. She turned it around in a couple of weeks, for security to act right. All my neighbors are happy that she is here because if now f...

Jeffrey

Ryan is awesome - thorough, friendly and patient! We are excited about our move into the building - the square footage and layout is awesome! Looking forward to being a resident!

Anonymous

Ryan was very helpful answering questions and giving information regarding leasing an apartment at your building. I liked the virtual tour aspect, especially in these times. Ryan definitely helped make a stressful process much easier.

Anonymous

I called to inquire about information regarding a perspective move in a couple of months to the area. One of your leasing agents Ryan was very professional, courteous and informative even offering to send me a link for a virtual tour of one of the un...

Verified Resident 784683

Living at the Watermarke is like living in a sleek hotel. My apartment is roomy, the shower is the best, love the kitchen, and my view is ridiculous. I love it here. The staff is super friendly and makes me feel at home.

A.J. Presley

We loved the property! The leasing agents had excellent customer service and Rochelle was very welcoming as well!! I am relocating in 3 months, and I will definitely be moving here! - A.J. Presley

Weldon Mendes (Styhumble10)

The location is so convenient and the amenities are kept up so clean and nice. I love how the store and eateries are within walking distance. Gorgeous property and amazing staff! Since the new manager, Camille, has taken over the property, we have se...

JadeNW

I'm looking to move to the area from out of state. I contacted the leasing office and Ryan was extremely helpful with providing a virtual tour and answering all of my questions. This made it so easy being out of state and unable to view the apartment...

Verified Resident 780316

My overall experience at Watermarke has been short but great so far. The move in process, although had to be done all online because of covid, was surprisingly easy. This was my first time moving into a place by myself and Jodi made it easier than I ...

Terence

So far, I love this place! Jodi and Ryan made it super easy to move in. Carlos is fantastic. Esteban and Christopher, too. Looking forward to meeting the rest of the staff. And my view is sick!

Huma

New management seems to have a better handle on things. There are still some issues with loud resident parties, people smoking on balconies .

Thomas

Everything is fine so far, my neighbors are really nice and the dogs in this building are all well behaved and cute. No complaints, just wish the amenities would open up soon.

Verified Resident 764780

There have been 2 shootings (including 1 fatality) in the past 6-8 months that the management informed us about (maybe more things, they are not good at communicating with the residents). There have been multiple robberies in the parking garage. Ther...

Verified Resident 764980

Beautiful property! Spacious apartment! Great kitchen, and walk-in closet. Amazon view of DTLA! Very friendly and professional staff! Love all the amenities that the property has to offer. Cant wait for the SIP is over so we can enjoy them again!

Ahmed_A206

Ryan is a great leasing specialist. I had to change the apartment I had reserved three times until I got the view I wanted, he helped making moving an easy process even through the pandemic of COVID, he was always responsive and also advising to the ...

Sean

Constantly having non-residents throughout. Multiple times, I am uncomfortable riding the elevator. Trash, broken glass in elevator linked for over 48 hours.

Anonymous

Ryan was helpful and great during the tour. Initially, our apartment might not be ready before move-in since we had to move in within a week. But he helped us to get the apartment ready. Very happy with the process. We have lived here for a couple we...

Verified Resident 707614

I love the city view from my unit and it is amazing. And very quiet. Friendly neighbor, nice staffs.. All of things are great. But smoking problem is still going on. Except that I love this community all. Thank you!

Some Guy

Mama said, don't give up....

Verified Resident 749201

Love the location very much. The amenities are in great shape. The staff is incredibly nice and willing to help you with any issues. The maintenance staff has been wonderful as well. They have been attentive to any issues that have come up.

Lila

We feel very secure and we like that the building is so quiet and well kept. Also the staff is very polite and helpful. The amenities are amazing and the parking also feel very safe. The elevators are also efficient and we don’t have to often wait ...

megane.racat

Great building and amazing staff! I was looking to move to a new place very quickly and the Watermake Tower was from far the best offer for the quality. The layout of the apartment, the location, the view and the amenities for the rent are unbeatable...

Evan_W794

I have been here for a couple weeks and have no major complaints to speak of. To say this place is a "complete dump" as other users have stated is a clear exaggeration of a negative experience they had. After touring many properties around DTLA, I im...

Megane

Great building and amazing staff! Everyone is always available to help you out and make your life easy. Its not noisy at all in the community, everyone is friendly and amenities are never crowded. Packages are well taken care of... Overall amazing ex...

Ignacio Suyung Lee

I’ve been here over a year , the staff is very helpful and the place is clean. Lots of places around to go eat if your hungry and a very convenient ups store right across the street. Also a Ralph’s super market right next door if you need any gro...

Anonymous

It takes days for maintenance to take a look at reported issues and more days to fix it. But guess what, the issues just reoccur, it's so so frustrating! You cannot trust the front desk to keep the flow of visitors in check. Units aren't supposed to ...

Anonymous

Look no further if you want to live in a quote-unquote, luxury apartment where your bathrooms will constantly smell like sewer, front desk/management don't give a sh** about you or any tenants, your packages constantly being stolen, floors being run ...

Anonymous

Me and my husband stayed here for a week and we've found out that our neighbor from the next unit shoot porn in the building and half the tenants are drug dealers. Also, the elevator always smells weed. I would say that our overall stay was a disaste...

Anonymous

Staying in this tower makes us feel unsafe and scared for anything that has happened in the previous months! The murder that happened recently is baffling and the management gave no info to residents which we believe is part of our rights for our sec...

Anonymous

I am giving a non-bias review. Everything being reviewed is fully supported by actual facts. It appears all the 5-star reviews never lived in the building in my opinion as I have never seen them. Before signing a lease, I would encourage everyone to ...

Verified Resident 482120

The building is fair with amenities and the prices are comparable to the market. Keeps changing ownership, looks like another Chinese group is looking to Buy the Watermarke. The building is not safe, management acts as they own the building and the r...

PJ Ramirez

So frustrated with the management (if there's even anyone left assigned to actually manage the building). It's been months but our questions about the murder that took place remain unanswered.

atifk47

I moved into Watermarke Tower a month ago and it has been a great experience so far! The property is easily one of the best high rises in DTLA boasting some of the largest sized apartments, great layouts and finishings and kitchen appliances. My favo...

Verified Resident 732232

Building sucks. Mgmt sucks. Seecurity sucks. Incredibly overpriced. Dirty. Building sucks. Mgmt sucks. Seecurity sucks. Incredibly overpriced. Dirty. Building sucks. Mgmt sucks. Seecurity sucks. Incredibly overpriced. Dirty.

Verified Resident 731815

Overall a wonderful experience so far! Good building. Good apartments. Great views and a great location. Amazing staff and facilities. The best amenities of any of the properties in DTLA. Great choice if looking for a place Downtown!

Danny_G490

Overall, we love living at the Watermarke Apts. In comparison to some of the newer buildings, the apartment square footage is much larger and the layout is more functional. The Watermarke Apts. was the best property for us, and we looked at all the p...

Atif

I’ve only been here a week and not been able to make the most of the property and community yet. But definitely looking forward to further enhancing my experience and getting to know the other residents as well and hopefully soon! I’m sure my tim...

Larry

I really like living here so far. The location is great and my apartment is nice and clean. I like my view and the grocery store is next door. So far, so good.

Jose

So far, I'm enjoying the amenities, the walks to local places, and chatting with neighbors. They always refer me to their hidden gems in the city

Verified Resident 711735

Watermarke was a good place to live few years ago. New management ( Jeremy ) allows Airbnbs, weed dealers. Recently we had a shooting and dead person in lobby. We don't feel safe living here and they are not allowing us to break the lease.

Youn

Just moved in last week. Application process was very smooth (Ryan was very helpful!). Move in process was very easy (love the online portal). So far so good!

Heejung

Great apartment! I can see such a great amazing view everyday every night! And community is great! Also market, theater, cafe.. everything is close to go.

Se Yong

So far so good! But the management can be improved in some way. I have to pick up my delivery in random places not in the locker. What is the point signing up for parcel pending? And other thing is I can smell weed everywhere.

Ignacio Suyung Lee

Been here for almost a year now and it’s great! Everyone is nice and friendly also pet friendly. I like to see all the dogs in the elevator and the pool area is very nice. The gym is also nice too. The basement has a cool room with pool tables and ...

Verified Resident 687953

Love the location, and the apartment sizes, features, amenities, and views are amazing. The management team is fantastic. A beautiful community. Would recommend to friends and anyone looking to move into downtown Los Angeles.

Verified Resident 678193

My floor is pretty quite, elevators are super fast and my view in my apartment unit is great. Location in downtown is safe and clean xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Casada

Easy & fast process staff is the best hands down.. I’d recommend to all of my coworkers and family this place is a God send everything I was looking for in my new state thanks again

Verified Resident 625560

Beautiful layouts with amazing views. Great management team and Maintenance. Everyones very responsive and professional. Ive really loved living here. Prime location and the pool deck is stellar. I shopped Several communities and decided this was the...

Suzanne Gonsalves

I love the property and the location. My experience has been great for the most part. A few hiccups but staff is mainly AWESOME! I really love being able to sit and see such a wonderful view every day!

Crystal

It has been such a great first month living at the Watermarke Tower. Such a great choice moving here. Friendly staff and such a motivational, clean environment!!

Emily

Meghan and Juan truly make this place amazing! They are always so helpful and happy to help it makes my day! Always upbeat and saying hello. It seems so simple. It makes the world of a difference as you’re coming and going! Thanks to both of you!

Melanie Venus

Best views in all of LA in my own living room, amenities are unlike any other, fast elevator for living on the top floor, can’t think of anywhere else I’d rather live

Verified Resident 636680

Overall , Do enjoy living in downtown where all the restaurants and entertainment are near by. A very comfortable living in a place but the noise level is going up from our neighbors. It is my personal bias view that the quality of our neighbors are ...

James S

amazing staff great living here in los angeles california watermark .NOthing to complain about. The experience is phenomenal ! Keep up the great work guys!

Jenny

We just moved in this past weekend and we could not be happier! We love our view and it's nice and quiet (so far lol). I absolutely love all the storage space we have. The layout of the apartment is just perfect for us. We are so glad we decided to m...

Kaylynn Linck

Overall, love this apartment and service, only downfall is residents Airbnb, but seems like they are working on it. Love amenities and location

Huma

Great building with wonderful staff and amenities. However, we would like to see more resident events. Also, residents with pets should be held accountable for the mess they leave behind.

Anonymous

From the moment we met Theresa Kim and her staff we felt very welcomed. She has such a wonderful grace about her as do all The staff we've met thus far. We visited the property twice and decided there was no other place for us to create a new living ...

Anonymous

I am currently living at Watermarke Tower and love living here. Before moving to DTLA I took my sweet time visiting many buildings in the South Park area. I knew I wanted to live in the area close to the grocery store & LA Live. I came back a few tim...

Alexis

I moved into the Watermarke in October and have loved my experience. The amenities and people are great. The maintenance staff is friendly and reliable.

James S

Amazing Staff, Great Service, Happy Tenants, Happy life! The gym is clean, the pool is crisp, the jacuzzi is warm, the front desk is welcoming, !

Steven

I've lived in a few places in the area and the watermarke tower is bar far the best. There's a lovely view of the city from my window and the staff is so friendly and attentive. I'm in love with this place

Benny Rosenberg-Laurencin

Brendon Urie climbing up

Inge

I love my apartment, the view and amenities are great. What I don't like is putrid odor from the trash shute whenever the elevator doors open both on my floor (33) and my pkg level (2). I also am not comfortable with the hotel atmosphere, particularl...

Jada

I e live at watermarke for a full year through all the seasons and overall I’m very pleased with the building. Other then small bug problem.

Leon

Amazing staff, front and back of staff. I’ve never had the privilege of living at an apartment where the staff’s main goal is residence service. All the staff are on top of what they do. Especially maintenance! They respond super fast and the lea...

Grace Anne

everyone is super friendly here. My dog loves it here. Location is awesome. Walking distance to everything you need. And you get to attend yoga class on thursdays evening:)

Silas

I’m Glad I Moved To WaterMarke. The Staff & Everyone Are Very Helpful & Professional. Overall It’s Great Place To Live. If You Are Lookin For A Place Don’t Look Further.

*

Living at the Watermarke has been a wonderful experience. The building is the perfect size - not too big, not too small. The building has great ammeneties!

Moniqe

Love it here . People cool, staff cooler and view spectacular. Won’t be leaving here for s long while. Best building downtown Los Angeles.... muah

Amir

Professional and very caring employees made our move in process smooth. Highly recommend potential tenants to consider this property. Love the property!

Verified Resident 584543

Watermarke Tower is not a property I would recommend to my family or friends. Watermarke Tower allows AirBNB and it is a huge safety concern throughout the community. The management staff is not proactive in ensuring the residents are taken care of w...

Huma

Been here a week and we love it so far! Staff is super attentive and helpful always. Location is perfect. Still settling in but we have no complaints.

Noah Valenzuela

Such a pleasant service in the lobby.... highly recommend have an amazing scent as soon as you walk in... have tons of friends in the building service people working there are extremely friendly. & the rooms are amazing. I love the 2 floor rooms they...

Dain

Watermarke tower apartment is very clearn and has awesome amenities, good view. Highly recommend to live here to start new life with Watermarke tower.

Jordan

I’ve been at WaterMarke tower for a year now and i couldn’t be happier with the service and staff all around. At the fest everyone shows me love and makes me feel like family!

Verified Resident 550746

I love it here. No complaints. Very nice and professional staff. Amazing amenities. Great community activities like free brunches and pool parties. Very clean and always smells nice in the lobby. The maintenance always responds very fast and fixes an...

Toplyn

Manny was fantastic and patient with me during the whole process. Kudos! Move in has been hassle free and can't wait to complete moving in and enjoying the facilities.

Michael Anthony

So far it has been amazing. Farryl in the leasing office has been incredible and made the process very easy. I am excited to be all moved in and be a part of the community.

Gershom

It was my second time in 4 years living here. Staff is awesome, location is great, couldn’t ask for more. Always a pleasure at Watermarke!!!

Alexis

It’s awesome living here! Everyone is super nice, the amenities are amazing ! Everything is always clean and it feels like home. The pool Is super relaxing, definitely my favorite

Verified Resident 532953

satisfactory. other residents can be entitled/inconsiderate, and certain things like parking/amenity cleanliness can be an issue because of other residents being simply selfish. maintenance staff work hard; some of the concierge staff appear to show ...

Andrew

It has been good thus far. At times it feels like there are people who don't necessarily live in the apartment using amenities but apart from that I do like my unit. Also, the notification for packaging and finding your packages can be daunting.

Verified Resident 524991

I love my experience at watermark towers Move in here has made it a home away from home I feel its in the best location in downtown minutes away from everything The pool the theater the gym are all excellent

Santos Rico

Friendly staff throughout. Building is well kept. Views are great. Residents are friendly. Overall a great place for us to call home away from our home.

Amanda Fielder

Very DISAPPOINTED in the management of this place. POORLY organized, very UNPROFESSIONAL. I had questions that were left unanswered or received no reply to emails sent to Manny. It once was my favorite and ultimate choice when it came to living downt...

MRS H

I just moved out of the Watermarke because I relocated to another state. I will have that gorgeous view embedded in my memory forever. Thank you Manny, Juan and Jeremy and the rest of the staff for your excellent customer service.

Verified Resident 487052

The maintenance guy was very unprofessional. Asked me to be his girlfriend and did wired gestures to me. I feel so unsafe and uncomfortable with that. It really bothers me and I have been having issues sleeping.

Jada

It's only been 1 week but I'm already comfortable, The poolside deck is so peaceful and welcoming that I invite all my friends to come for a dip.

Verified Resident 483645

So far this has been by far one of the best move in experiences I have ever had! Dayane was seriously the best, most friendly leasing agent I have ever dealt with. She made us laugh so much! She was so helpful. Not to pushy, but gave just the right a...

Calix Ducati

So far this has been by far one of the best move in experiences I have ever had! Dayane was seriously the best, most friendly leasing agent I have ever dealt with. She was so helpful. Not to pushy but gave just the right amount of attention to us. Ma...

Sarah M.Martinez F

Wonderful experience, great service, amenities and view!

WamyD123

Watermarke is a nice building to live and I would like to recommend everyone to stop by and experience it . I have been living here for 2 years . I never experienced any problem with the staff or the building .

Pamela

The staff and management of the Watermarke are amazing - professional, attentive, quick to respond, and so helpful. And we really like our unit. However, not sure about the community in general. It is disheartening to wake up in the morning and see g...

Verified Resident 478311

Very high end hotel feel with house music and amazing amenities! The parking is secure and it is in a great walking location to restaurants and bars. The views are magnificent and the place is kept impeccable clean.

Zachary Todd

Manny went over and above showing me apartments in my price range. He answered all questions promptly and helped me through the application process and made everything seamless.

Inge

My application and move in process was handled with kid gloves! I feel safe and in protective hands at Watermarke. Thank you, thank you! xx

Mark_D776

Awesome place to all home recently i moved to the is from egypt i was nervous at girst but the watermarke family and community has help me no only afjust. Ht meet friendly career helping peoplei recommend everyone

Arshan

Love living at the Watermarke. Staff are very attentive to residents needs and low staff turnover is a great indication that management treats them well as well.

Mark

Awesome place to call home since day onwme from application to move in to being there for me its. Like a whole other family i mever knew i had

Verified Resident 453034

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Verified Resident 453075

We just moved in 3 days ago. There are a few issues with the apartment itself, but nothing that can't be fixed by the maintenance staff I would think. As previously stated, didn't enjoy the fire alarm on the 2nd night - but also wondering why there w...

Richard

Great place to live. Stylish. Central. Great community. Feels safe. In the heart of it all. You’ll love it here. Whether a guest or new resident it’s a fun place

Asim

Awesome place great comminity the staff amd resodents here are all bvery welcoming and inviting. Simce day one of my move on i have thpugjt of this place nothong less then Perfect

Erica Yvonne

Friendly leasing staff and concierge. Beautiful building and apartments. No guest parking but assigned spaces. The building hosts good resident events with catering and bar. Overall positive experience.

Verified Resident 450669

I had a great experience with the leasing, reception and maintenance staff. They are very helpful polite and nice to deal with. The amenities in the building are great and make life easier. The location of the building is central to downtown and very...

Yongtian

Great! Watermarke has the best view, best location, best service, and best amenities.Watermarke has the best view, best location, best service, and best amenities.

Jin

This place is the best apt so far i had in DTLA. Staffs are super nice and kind, every materials they used for interior is so luxury. Community area looks so sick including swimming and community area

Verified Resident 446190

Last year @ The Vermont Koreatown, this year @ The Watermarke Tower DTLA. Both Greystar APTs, both Remarkable places. Last year @ The Vermont Koreatown, this year @ The Watermarke Tower DTLA. Both Greystar APTs, both Remarkable places.

Verified Resident 441665

I’ve been part of the community for 2 weeks so I haven’t been able to get any community experience. Hopefully I’ll get a sense of the community during my stay at Watermarke which is short because I’ll be here until May.

Gershom

Watermarke has been and still one of my favorite buildings in DTLA. Location and amenities are great! Can’t wait for the new remodeled lobby!

Emily

The best apartment building I have ever lived in DTLA. I've lived in 3 different apartment buildings prior to Watermarke and it has surpassed my expectations in terms of luxury living.

Jeffrey

Lots of amenities and facilities . Nice play to go swimming and hangout . My unit is big and spacious with great views and a balcony. I love my location

Chris

Community is great. Sonia at front desk is is awesome and so easy to talk to. Security staff is always helpful and friendly. Should do good catering more often.

Roubie

Nice apartment. Beautiful views. Helpful staff. One thing if wish we had is guest parking but other then that the warkemark is one of the nicest buildings to be in

Chen

Very clean and safe. All staffs are nice and great. Very convenient to supermarket, restaurants, and la live is great. I like to stay here....

Patricia

I recently moved in and am not disappointed. This is the best place to live. From the easy move in process, gorgeous apt and building to the fabulous staff. Best place to live.

Erfun

Good place to stay in the middle of Downtown LA. Just a walk away from the Convention Center and Staples Center. Staff are good and the amenities are as expected.

Kevin

The customer service is incomparable to other communities. The building is always kept in pristine condition and is a great place to call home!

Adolfo

WaterMarke has been nothing short of AMAZING! Clean, friendly, safe, and awesome location. My husband and I looked at about 15 different places (including condos and apartment complexes) and this by far was the best choice. We literally decided as so...

Praveen_B

Great place to stay in DTLA . Perfect location to access anything. Nothing less than 5 stars :)

Gershom

One of my favorite buildings in Downtown Los Angeles. I have frequented the building quite often as a guest in the past and have always enjoyed my experience there. My only gripe is the unprofessionalism during my first experience with management. Th...

Praveen

Great place to Stay in the heart of DTLA.Great place to Stay in the heart of DTLA. Great place to Stay in the heart of DTLA . Great place to Stay in the heart of DTLA

Christopher

Watermarke is a very nice place to live. I really like the spacious layout and balcony. The washer and dryer take some time and aren't big, a drawback. But overall excellent apartment.

Ann

Love the space, ambiance, and amenities! Just moved in and so far, so good! we have yet to use all the perks that comes with residence here, but what we have used, ie. the different fitness centers, we are satisfied.

Paul

The staff is great but the Air BNB renters are not. Every Thursday and Friday you can see all the people coming in with luggage and every Sunday morning the lobby is full of luggage while guests wait for their rides.

jenaekama

I love living in the Watermarke Tower... I've lived here for about 9 months and it's been a great experience thus far. The units are large and have lots of cabinet and closet space (which has been a bit hard to find in the competing high-rises). The ...

Anonymous

Watermarke has been my home for the past few years. The level of customer service and accommodations I receive has far exceeded my expectations. The Concierge service supplied by Juan and Manny is the best downtown LA has to offer. Chad runs an effec...

JWBNLA

Watermarke has been my live/work space for the past three years. It's the best run residential highrise in DTLA. The maintenance staff are efficient and courteous, always accommodating. Management staff is great. Chad, the general manager is the best...

Arista

Happy that the building is actively trying to keep up with new buildings in the area. Liking the. RW furniture and small details that are being updated.

George

Place is great. There's always something going on and the location is perfect. I recommend living here. Looking forward to having some business lunches on the grounds.

Ramman87

Lived here since October 2010 and I can't see myself ever leaving. WaterMarke continues to be the perfect home. The staff always makes me feel welcome at home. I love Manny, Juan, Sonia, Mike, Danielle, Freddy and Juan. They specialize in the importa...

Armand

Too many outside sublet people throughout building creates a non personal community. My unit can be loud with parties and strong smell of marijuana.

Magdalena

I appreciate all the events coordinated by Watermark admin. Everything from local gatherings to in house Taco Tuesday's. Your support staff is wonderful. I love it here!

Lauren

I love the amenities, I never have to wait on the elevator and the staff are friendly and helpful. The building always smells like vanilla!!

Kristen

Good amenities, nice apartment and finishes. Staff is mostly responsive. The place could use some updating from the 80s feel, but all around a great place to live!

Judy

Superior service and amenities. Cut back on the parties though, or make sure they are residents-only. Most of us do not get to enjoy the parties because they are packed with visitors.

James

I absolutely love living here. The watermark tower are a staple of luck Sharee in the downtown Los Angeles South Park area. The staff, the management, and the maintenance teams are all top-notch. The basement clubroom, the two gyms, the infinity pool...

Henry

Love Watermarke! Staffs are very helpful with fixing things. Common areas are kept very clean all the time. Also love small events they host time to time, like Taco Tuesdays, etc.

Luca Battistini

Location"Her

Verified Resident 274278

Our experience with Watermarke and the entire team has been nothing short of fantastic, we cannot speak highly enough of our new home! Everything from the move-in, the walk-through, and now enjoying the amenities, help of the concierge staff, and the...

Verified Resident 256974

I am very happy with the overall experience at watermarke. The unit layouts are the best I've seen downtown, the quality of building materials such as doors and window frames are top notch. The staff is very curtious, respectful and available when yo...

Verified Resident 209343

I am extremely happy living at the Watermarke. My unit is pretty much everything I was needing/wanting for my personal and professional life. The building's amenities are incredible and I feel excitement every time I come home. The staff are very nic...

Alejandro Carrillo

concierge was really helpful he was very polite and assisted me get to 9th level also mentioned there was coffee available in the lobby . he friendly said hi when i came in and said goodbye with a smile as i was leaving ..... good job on hiring this ...

kal el (Hero of Time)

christina grimmie cliche music video

Verified Resident 86610

Very well managed and maintained facility with many amenities and activities conveniently located nearby. Staff is professional, supportive, and responsive. Maintenance is responsive and thorough. Amenities with in community are top notch.

Verified Resident 74182

Moving in to the Watermarke Tower, was far easier than expected. The staff was extremely helpful and the fright elevator and loading process went very quickly. We were able to move in and get situated in much less time than we allocated. I would high...

Verified Resident 74442

Perfect location; beautiful building with great amenities and nice helpful people in every position at the Watermarke. 200 characters is way too many needed for this box and is frankly a bit annoying when you are asking me for feedback on your buildi...

Verified Resident 64939

For the most part it has been a great experience besides some of the staff being snooty and unprofessional. I think for the amount of rent being paid, being courteous and greeting residents should be required. Not all staff just some of them.

Verified Resident 55212

Excelente atencion y servicios... te sientes seguro y en confianza... me encanta la ubicacion y el acceso siempre fuera del trafico, el gimnasio y todas la areas comunes son excelentes y el salon de fiestas es un agasajo cuando lo ocupas 100% recomen...

Verified Resident 48926

Haven't had much experience but so far am enjoying it for the pass 15 days that i have been here .Very nice and quiet place to live. Hopefully it will remain the same and the rent will goes down. So upon the end of my lease I can extend for another y...

Verified Resident 45136

Amazing views, great community! I work from home so I appreciate that there is a wide variety of food nearby (plus a supermarket right next door). The massive windows create a unique downtown living atmosphere. The staff is very friendly and helpful.

Verified Resident 39899

Very satisfied with the staff (maintenance and administrative) and amenities (quality and variety) at Watermarke Tower. More resident mixers may increase the overall feeling of community among neighbors, every 6 - 12 weeks.

Verified Resident 35883

office staff makes all the difference here at the Watermarke. Monica has to be one of the kindest, most intuitive women I have ever met?I would hire her in a snap. The design, views, and lifestyle are worth living here. It's a little bit of heaven.

Verified Resident 33884

The move in was smooth and the staff was helpful providing assistance and giving direction when needed. Overall the move in was excellent with not problems. All maintenance request were completed prior to move in and the unit was clean and move in re...

Verified Resident 29504

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Verified Resident 27737

Please see below.