Ratings & Reviews

Anonymous

Honestly if we were to base any decision making off of the services and professionalism of the leasing company I would not be living here because it was terrible! Honestly the worst experience ever, the hospitality sucks. Does not make someone feel v...

Kai Y

Honestly if we were to base any decision making off of the services and professionalism of the leasing company I would not be living here because it was terrible! Honestly the worst experience ever, the hospitality sucks. Does not make someone feel v...

Chris Zhu

Do Not Rent Here – The Leasing Office and Towing Company Are Involved in a Money Grab I’ve been living here for 4 months, and while things started off well, it’s become clear that the management is more focused on making money than on properly ...

j 1

Building is good etc. The concierge is excellent especially Tanya. Every single time no matter if small big or weird issue she always went above and beyond to help. Genuinely seems to care and straight up provides top tier service.

Lubumba Gaxela

I wanted to like this apartment community but the customer service I received was subpar. Firstly, my appointment to tour the apartment was cancelled twice siting that their system made a mistake and double booked appointments. When I did eventually ...

The move-in process has been smooth for the most part, and all employees have been a tremendous help! I would have enjoyed some access to the freight elevator during my process, however it was booked the entire day! :(

We applied during a transition of employees. Everyone is super nice, but not the most organized. If you’re applying, be prepared to hound them about progress. Also, it doesn’t seem like they are too familiar with the programs they use. We were de...

I love this building and my apartment except my neighbors are the worst. I know all apartment living has noise and I can deal with that but this one girl is loud af screaming at her bf in the middle of the night, throwing stuff, moving furniture arou...

Sean

I wanted very much to rate this community 5 stars, as my tour at Trademark was great and showed me some exceptional amenities. Instead, I'm sharing my maddening experience with Bozzuto's application process -- because despite my 800+ credit score, a ...

New management (Bozzuto) towed my truck and automatically charges “all residents” $270 cleaning fee when moving out. I stayed in a unit that faced Hill street and had a balcony. Not the wisest decision. Constant noise from the street - sirens, ho...

The apartment is very nice, luxurious, and clean. The leasing agents and management are very friendly and accommodating. Concierge is professional and also friendly.

Ms. Vanessa and other residence staff are kind and serious about my inquiries, except a little delay on the treatment of my maintenance request (it is not a big matter, not much influencing my daily life). I hope I can continue to say safe and comfor...

Daniel Miles

I had the pleasure of getting to tour Trademark apartments with the lovely, Taryn and I cannot explain how glad I was to be able to. First of all, she’s one of the kindest leasing agents I have ever had the pleasure to interact with, her knowledge ...

It is a lovely place, so many lavish amenities, always clean, apartment inside are nice, upgraded. The gym is absolutely stunning! The pool, just wow cabana style. Rooftop is stunning and relaxing! Only complaint would be general walkways are hot. Wh...

Trademark is a great community with great amenities and apartments, and friendly staff and neighbors located in a vibrant and growing neighborhood.

Edgar Mendez

5 stars without a doubt. Moved here earlier this summer and I completely envision my gf and I staying here for more summers to come. The building and location are great, but what sold me was the staff. My girlfriend and I visited over 10 different bu...

Mason Joiner

From the leasing agents and concierges to maintenance, security and valet Trademark has THE best people working here to ensure standards are high for those that live here. I have only been living here for a short time, but I fell in love when I first...

Erica Wei

Trademark has surpassed all of our expectations. The building itself is beautiful with good square footage, finishings, amenities, and location. Management at the property is also responsive and accommodating which gives us a peace of mind as this is...

Chelsea Lim

I loved Trademark until the management company changed from Greystar to Bozzuto!! I am not one to write a bad review but management has been driving me crazy. Like other reviews here from other residents, Bozzuto has been completely unorganized, slow...

The building is very new and very well maintained. The amenities are clean and functional. Staff is very friendly and available. The price is a bit steep. The worst part is the parking: it is not included and it costs 175$ more per month to have a UN...

Arnelle Duru

poor customer service, lack of communication, and discriminatory practices beautiful place but do better.

Isioma Chima

They don’t deserve anything more than 1 star. poor customer service, discriminatory and unethical.

Last month there was an event in both buildings and it was awesome, great organization and activities, it was beyond my expectations. I have lived for over 3 years and I plan to extend my lease, the vibe and the friendliness of staff and neighbors ma...

Patrick Cloud

Tanya and Alice (and the entire new staff) are incredibly friendly and helpful! The new vibe of the building is amazing!

Alice did it for me! She showed me and my girlfriend around in such a way that made it easy for us to want to sign the lease on the spot. We've been here for a couple of weeks now and we love it here. Common areas are clean, the gym is perfect for me...

It's been great so far. The space always smells good, leasing agents are responsive and helpful, the amenities are great. I wish there was a welcome kit upon move in so I know how to use the building and what resources are at my disposal. But otherwi...

My bike was locked up in bike storage which is also locked but someone was able to grind off my bike lock and steal my bike. No response from management other than a email from the property with no name saying they will look into it. Talk to concierg...

Everyone on property from leasing agents to concierge to valet, have all been very nice and super helpful. The property is kept well secure and very clean.

Have been living here since October 2023 and my family and I have enjoyed living here. Very quiet, well maintained, friendly and prompt service from staff, and it’s a great community.

Great. It’s just physical upkeep and maintaining infrastructure healthy. And that’s something not just in the common space and also but also in our apartments.

2 years in and loving it! My favorite part was when I came back after a long work trip and when i walked in through the front entrance with my luggage the concierge greeted me "welcome home" and it made me feel all the feels.

James Nguyen

Apt itself is nice. Decently priced. Feels secure since u need a key to get in through almost every door/elevator Avoid living on the second floor or 3rd floor. They’ve been doing construction in the parking garage on/off for months now starting at...

Overall, love the building and living here. Would love the addition of a StairMaster in the gym, but otherwise selection of equipment is great for an apartment gym.

aichamusic

Trademark is the best building in downtown LA - there isn’t a single one like it in the area, it is the most beautiful peaceful place. I have lived here since 2021 and the Bozzuto team is the best we have ever had. Vanessa, Taryn, HP, and Tany...

Lester Li

New Concierge Team Member - HP - is such a blessing.

Alissa Young

Terrible customer service. I scheduled a virtual tour and had to call the property several times to get information about the video link for the tour. I spoke to Tanya and she was unsure about what link would be used and just kept saying someone woul...

The tour experience was enjoyable. Although the application process had its bumps, requiring multiple calls to the office, overall, the application and move-in process went smoothly.

Anonymous

HP is the newest team member But I feel the safest every time I see him and he works the night shift and he Serious been in the Over 15 years and he is one of the best concierge I’ve ever met smiling happy always in a good mood and t...

Pretty good community, easy parking, but need patience to communicate with the leasing office since sometimes they are too busy to push forward your case.

Sandra Cano

I’ve recently moved into Trademark and my experience has been exceptional. Taryn was stellar at showing me the perfect space and was welcoming throughout the process. Tanya is the best as well! Every time I come home I feel welcome and am greeted w...

So far so good, nothing to complain about! All tenants are friendly, all leasing team are friendly! Gym and pool are clean, barbecue area is always clean as well!

Dawn Sanders

I love living at Trademark. Bozzuto has taken over as the new property management company. The staff is very nice and attentive. It’s been a smooth transition!

Pam Paul

Taryn at the Trademark was simply amazing! Warm, personable and so accommodating! She agreed to show me apartments just at closing time when Bart from their sister building called to ask if they could squeeze me in. What a lovely building and amazing...

Love this building! the staff is amazing, very friendly and caring. The security is on point, won’t let anyone unless they have your permission. Pet friendly and loots of beautiful amenities! love it!

Bumpy transition from management companies. People at the front desk are very friendly. Could use more training with security guards at night. Parking is a really big issue.

Alexa Rivera

Emily Cross is friendly and kind. She is always willing to help wherever she can, no matter what the issue. Thank you, Emily, for making Trademark feel like home!

Chantel Drake

Frank was very nice and knowledgeable. He was able to find the problem with the dryer and fix it. He also let me know how to avoid the problem again in the future. He made sure to clean up any work before he left. Thank you Bozzuto Maintenance!

Clean environment and good amenities! Good experience so far! The resident portal is easy to use as well, mechanician came on time and fix the issue for me quick

Trademark is truly a hidden gem in the middle of DTLA. The amenities, location and everything about the building is top notch. If you're looking for your next home, look no further.

Trademark is a wonderful place to live…truly feels like a resort in the middle of the city! Great amenities and a friendly/helpful team managing!

I have been living here during 3 years now but by the time that I got here the events were so good, so I think that the new management should organize better events as it was before. Other than that, everything has been good so far. The amenities are...

We have lived here for a little over a year and have loved it! The amenities are great, parking is covered and monitored, and all units come with washer and dryer (and other great appliances) - the parking and W/D combination seems to be hard to come...

I am loving the new management team at Trademark. We are new to the community and did not have much experience with the previous team but the smiles and involvement with bringing the community together is a 5 star. Hopefully the hospitality never goe...

Gina Greiss

Great property. Always clean. Frank from the maintenance team is the best. I dropped my ring down my sink drain and he was able to save it in minutes!!! I was having a full panic attack about losing my ring but he was able to get it without me having...

My unit has been leaking water from the ceiling for over a month. Management is not providing proper updates, and taking care of this issue. Initial water leak started over a month ago, not sure how much longer I have to live with a giant hose and a ...

Seulki Jang

I really enjoy living at Trademark. Ruben has been so wonderful and helpful and everyone working here is so nice. Strongly recommend this place.

Felipe Torres

Have been living here for a couple of months and my family and I have enjoyed living here. Very quiet, well maintained, friendly and prompt service from staff, and it’s a great community.

Verified Resident 1061239

Excellent place to live, nice amenities and the staff it's really kind. The gym it's great and also the amenities are well maintained and kept clean. There is no that much noise and very well located. I love it

Excellent place to live, nice amenities and the staff it's really kind.

Verified Resident 1220022

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Everyone is friendly and the environment is clean.

The maintenance team is very responsive and thorough when resolving work orders.

We love living at Trademark! The apartments and amenities are so modern and chic. Everyone so nice and lovely...from the maintenance people to the front desk concierges to the janitorial crew - everyone is SO kind! The apartments feel safe and the pa...

Verified Resident 1061239

I love living here, the neighbors are kind and the staff that work at trademark do a great job. Also, the amenities and location to live it's great. The pool is huge and the open view gym it's great, I feel like living in a hotel everyday.

I love living here, the neighbors are kind and the staff that work at trademark do a great job. Also, the amenities and location to live it's great.

I love to come home after work everyday since I moved in the Trademark. It offers me relaxing atomosphere and warm community with every help by very friendly and professional concierges.

Verified Resident 1167393

When we first moved in Jan of 2021 the staff was incredible from the top down. They were so great I used to get them pastries and donuts and even Xmas gifts. Then the general manager changed and this place slowly started its downfall. So many residen...

Verified Resident 1061239

Great place to live. The neighbors and staff are very kind. I have 3 years living here and I will for sure renew, the amenities are great and always clean, the events are great and the building is well keep maintained.

Great place to live and the neighbors and staff are kind

Verified Resident 1158807

Very positive. Great front desk staff and and amenities. Would definitely recommend the building to anyone. 24 hour maintenance is always responsive and communicative. Common areas, lobby, and each floor are well maintained.

Eloise De Guzman

Iris and Mark was such great help!

jacori mcmillan

I love living here! it's so clean and they keep everything up to date. I feel safe/secure living here and honestly, sometimes I even forget that I live in DTLA because of how peaceful and quiet it is. I also love the staff! S/O to Ron, Ruben and ever...

Dena Younkin

Perfect location in Downtown LA. Close to everything, very well maintained, friendly management, and safe community feel.

Anonymous

While living here was fine, moving out has been such a headache. They have not returned our deposit after 2 months. Rolanda the manager is the worst! She says that she’s going to do things and never follows through!

Verified Resident 1143398

Wooden floors are so thin, i can hear my upstairs neighbor walk around all day. Its extremely stressful and not having peace at home is disappointing since i am paying over 4k a month. I cannot wait until my lease is up and i can move out.

Trademark is a wonderful, welcoming community that offers residents premium amenities, convenience and an engaged, friendly staff.

Verified Resident 1124411

I'm completely satisfied with living experience at Trademark Apartments. Management here is professional and veeeery friendly! Love every of these guys. Also like noise level - this is the most quiet apartment building in DTLA in my opinion.

Akea Christina

I absolutely love living at Trademark. It’s a beautiful property. The staff are incredible individuals and anytime you need them they are there. I was concerned about safety living downtown, but that’s honestly not an issue. I also love that they...

Verified Resident 1116373

The staff here at Trademark is always quick to correct any issues and go above and beyond to correct them. Everyone on the staff is knowledgeable from top to bottom and it is by far the best apartment downtown in its price range. My wife and I toured...

The staff here at Trademark is always quick to correct any issues and go above and beyond to correct them. Everyone on the staff is knowledgeable from top to bottom.

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جيد

Verified Resident 1108376

Some of our community amenities, specifically our common-area fireplaces, have not been operable for some time, and we residents have received zero communication as to the status or updates as to when we can expect to be able to use these features th...

Verified Resident 978347

The staff is great. The place is clean. I feel safe. I don’t second guess myself. The residents mind their business. I’ve never had any issues or problems. The community feels like a family and feel comfortable.

great place and option in dtla overall. I would recommend it to my friends

Verified Resident 1089393

The management doesn’t respond to emails regarding issues. Even if they can’t do anything about it, it would be nice to receive a reply or something from them to know they got your message. The maintenance team is good though and very f...

Verified Resident 1089393

I don’t recommend it. Or try to find a unit on the top floor so it’s quiet. Management doesn’t care if you work from home and your upstairs neighbors make loud noises and stomp all day and all night. I’m not usually picky ...

Verified Resident 843170

The community offers great amenities and is very well-kept. The leasing and concierge staff are true professionals and hold the residents' interests at heart; the maintenance staff is very responsive and ensures requests are handled timely and thorou...

Kenn Yun

During my time here, I've experience amazing service from both leasing partners - Daniel & Ruben. They go above & beyond for residents, always friendly, and extremely knowledgeable. Both bring a very positive vibe to the complex, and they genuinely w...

Greg Br

This place is a joke. They advertise $500-$700 cheaper apartments for you to come in and once there they say “there was a glitch in our system and all the pricing is wrong.” Don’t waste you time. Their prices are $3,400 for a 1 bedroom

Verified Resident 1076464

I love everything about living here except the fact that my upstairs neighbors stink really loud and wake me up in the middle of the night and early in the morning. I hear their foot steps all throughout the day as well. Another concern would be gues...

man crawford

Great space, great place!

Jamaar Barlow

Absolute love living in this community, extremely nice staff and concierge service. The amenities are beautiful and extremely well kept. I have lived here for over a year and decided to renew again but switching to a smaller apartment, so grateful fo...

Love living at The Trademark! Spacious, affordable and friendly staff. Highly recommended.

Verified Resident 1069532

Like the looks of the apartment. The underlying quality and build quality is average. Moderate spacious for price. Location is a negative. Homeless nearby. Neighborhood does not feel very safe. The major attractions are far.

Ahra Ko

Love this community! All the staffs are amazing. They are professional and kind. Deric who is leasing manager helped us fast&accurate. Building are always keep clean without any spots. Amenities are the best.

Trademark is an amazing community! It has tons of amenities that are great for just about anything. It’s close to everything downtown and the people here are really nice. Glad I chose Trademark!

lastcloudia

Nice unit and amenities, some noise from upstairs but it was acceptable. Maintenance staff is kind and responsive.

Verified Resident 1061239

The amenities are great and they are kept clean. The staff is nice and this is the second time that I released my because I really like to live at trademark. The events they have are great, neighbors are kind and feels like living with a big family

My wife and I's lives have improved greatly by moving into the Trademark. We stayed in our cramped one bedroom NYC apartment for too long and it feels wonderful to have such space and amenities. The staff are friendly and helpful.

Talia Trambert

I came to tour the building yesterday and Deric the leasing manager took me and my family on the best property tour I have been on so far. He was thoughtful, knowledgable, caring, and overall great at his job. I applied for an apartment that he showe...

Anonymous

Nice place to call home, apartments very nice and neighbors are great but most of all the staff, specially Mark is very helpful all the time, goes out of his way to help. We love it here. Maintanace is also very responsive.

Verified Resident 1055674

So far everything has been great, and I’m really pleased with Trademark. From the valet parking to the rooftop and 3rd floor amenities I couldn’t ask for anything more. The place is kept immaculately and everyone around the community is...

Tianlang Yang

Nice apartment in DRLA!

Shawntee Duarte

I came across this property while looking to relocate to the downtown area. I came in contact with the leasing manager Deric and scheduled a time to look at the property. The outside of the property is nice and clean , but when you walk into the lobb...

Cathy Williams

I heard about this new property and called to inquire; I spoke to Deric and he walked me through how to do an actual virtual tour. He was extremely professional, patient, and kind! If the tenants experience this type of response and accommodation, th...

Thomasina StPierre

UPDATE: Have stayed here now several times since my first review. Staff and residents are all very friendly. Enjoyed the common areas now all open. The pool being my favorite hang out. Cooking on the grills and eating at tables on patio area outside ...

Kimberly Canfield

I've been here just under a year, and I really love it. I've lived in a few pre-war buildings before this one (radiator heat, no A/C, old appliances, noisy), so I decided to "upgrade" when I moved back to LA. While the apartment isn't 100% soundproof...

Verified Resident 1041461

This is a great building with a wonderful team of professionals running it. The apartments are super quiet (though Pershing Square itself can often be loud). The building is very dog friendly and the amenities are great.

While I initially loved living at Trademark, things went downhill for me. I have a neighbor below me who blasts their music and bass so loud I can hear it at all hours of the night. It comes up right through the floors. Management has tried to addres...

Verified Resident 1037002

Great leasing staff, and overall staff! Prompt service to any questions or issues. Great residents! The property is well maintained and clean. Parking is ample. Dog relief and dog run areas are so well maintained and clean as well! Would highly recom...

Verified Resident 1036664

It has been great living here at Trademark Apartments. It is so far has been the best apartment I've lived in since arriving in Los Angeles in 2019. The staff, location, and amenities are ideal for urban professionals.

Beautiful, well-maintained apartments in walkable DTLA, while still being quiet. The apartment is everything we were looking for.

Moneka Patterson

This has to be the best apartments in LA! The staff is amazing, especially Ruben. The property is so clean and well maintained. It is also very quiet! We love it here. We moved in 1 week ago and it was the absolute best decision. Keyon & Moneka Patte...

Mom RIP Sister R I P (Nikki Mom)

Nice place

Verified Resident 1011831

Everything is fine thanks so much for your concerns. Love living in the building. Great staff and love how it’s doggy friendly building. The keep the place clean and smelling great. Sometimes it smells like cigarettes which I don’t like...

The Trademark DTLA has been a great place to call home. The community as a whole is remarkable from the location in DTLA, the incredible amenities, the cleanliness of the property, and the friendly, professional staff have really made living in Trade...

Verified Resident 1007499

HORRIBLE!! As mentioned this has been the worst renting experience I have had. Rude and unprofessional staff. Not safe my car wad vandalized. There is not enough safety precautions I deeply regret moving here

It’s been a month since moving in and I’m still loving living at Trademark…and expect it continue as long as I’m a resident! Everyone is so kind and friendly!

Sawyer Ruddock

Mattie westbrouck live here

We had to move on pretty short notice and Daniel made the transition super quick and easy. He let us know exactly what we needed and was very communicative throughout the whole process. The apartments themselves are also amazing. Very clean, updated ...

I’m so very happy with my decision to live at Trademark…it’s got everything and more!! True resort living with all the cool, walking access to DTLA restaurants and sights!

Verified Resident 902583

I love living here at Trademark, the maintenance team is always on top of everything and quickly responds to any service tickets. Management is busy but does an amazing job handling issues as they arise.

Verified Resident 995844

Started living here August 2021 and have loved it since then. Even though we're on a busy street, the windows and doors are soundproof so you can't hear anything. The community of people who live here are friendly and nice. The staff is knowledgeable...

armando Marquez

Please give Raquel, Carlos, and Abel 5 starts and with a bonus. They are always on top with their work and providing excellent customer service. Thank you ☺️

Verified Resident 994798

I think this is my favorite Los Angeles complex. Ive constantly lived in different areas and complexes but none of them comes in close like trademark. Everybodys so considerate, mature, and very young like me! Its the place for a young adult that lov...

Marissa Marissa

Nice place to live

Jamie JonesOFFICIAL

I’ve only lived here for about 7 months and LOVED every second of it. ALL of the staff are friendly and respectful. The apartments are beautiful and I never hear any noise from neighbors through the walls, the amenities are top tier quality. I defi...

John Ritchey

Love living here. Maintenance staff is very responsive and fixes things the right way.

Verified Resident 978347

Great staff. Comfortable community. Very clean at all times. All I need in one place. I never need to leave my community. The gym is my favorite and its always clean. The hallways are cleaned regularly and always smell good.

Verified Resident 976333

The community is great. The location at this building is ideal as it is close to a number of places of interest. You dont need your car once your home, walking distance to so many great things. Also the building itself is beautiful.

Verified Resident 970930

Because of the drop in prices during a certain time in COVID with all the perks, it brought a certain population of people that dont respect the building. I moved in 2020 and it was the cleanest, quietest place with a great community. Now fast forwar...

The staff is attentive and accessible and willing to resolve your issues as swiftly as possibly. Avery V.

Verified Resident 962092

Pretty good. Good gym. Good pool. Gym is a bit of an issue with the weights dropping on the floor, making a big bang for apartment units. But other than that it's a good complex. Clean, safe, Central..

Verified Resident 922511

Trademark feels like home. Welcoming staff, incredible leasing experience and the amenities/grounds are some of the best that I've seen in an apartment building. Maintenance has been extremely responsive to a variety of requests.

Verified Resident 955787

Ive lived at trademark for roughly a year. In that time, Ive had no issues with my apartment, or the building staff. The apartments are very high quality, and the building is impeccably maintained. The community staff are also very diligent and respo...

Verified Resident 956290

Trademark management lives up to the promises made to its residents. Did a fantastic job at setting and meeting our expectations. It is not perfect, but they definitely do everything to the best of their ability. It can feel a bit dorm-y at times, bu...

Verified Resident 956327

I feel Pretty good when i live here and i hope you can change the curtain because is too light after 8am and i can't sleep very well. Also the stree is so noisy especially Sunday people have party all day night.

Verified Resident 956977

Ive had a good experience so far! Very thankful. I had some issues with renting the club room and was unhappy with how the pricing was presented to me. Because i enjoy my time here i let it go and just took the loss.

Verified Resident 958506

Absolutely incredible community to live in! The staff is extremely helpful the apartments are luxury, and the amenities are incredible. I really love living here! It definitely feels like an oasis in the middle of the city.

Verified Resident 959329

The apartment maintenance and staff are both top notch. My first service request for a broken Nest was resolved very quickly. I really appreciate the cleanliness of the facility. I also appreciate that the grills are always working and in good shape ...

Trademark team lives up to their promises. Did a fantastic job setting and meeting our expectations.

Verified Resident 939320

I've been living in downtown LA for 10 years & moved to the Trademark building in Oct 2020. What a beautiful property & friendly staff. It feels like I am living in a resort & it helps a lot since I work from home. Also, I would like to acknowledge t...

Verified Resident 936309

So happy I found this place, Im in love! Its beautiful. I applied without even seeing my apartment/the community and was not disappointed. The only small drawback is finding a parking spot after 9pm looking will take at least 5 mins on weeknights.

So happy I found this place, Im in love! Its beautiful. I applied without even seeing my apartment/the community and was not disappointed. The only small drawback is finding a parking spot after 9pm looking will take at least 5 mins on weeknights.

Verified Resident 935835

Everything is very good except my air conditioning is giving me problems and the parking is very compact but other than that it has been a pretty good experience. The staff and residents are nice and I enjoy the safety and amenities as well.

Verified Resident 928535

plenty of places to walk around and enjoy the different cultures of LA. The apartment community itself is real well, every thing is well kept and kept up to date. The community is very quiet and welcoming.

Verified Resident 928373

It's super luxurious with lots of feel good vibrations and I am so thankful to be here! I feel safe, valuable and present here because of the great elements that make Trademark DTLA such a delightful experience! I highly recommend others look into mo...

It's super luxurious with lots of feel good vibrations and I am so thankful to be here!

Verified Resident 927994

very pleasant and welcoming experience. As I moved in I was already greeted by some neighbors as they walked by. Everyone seems happy with their living experience here. Walking around the amenities gives me a lot of inspiration to be social and exerc...

Verified Resident 923400

I've been at the Trademark for nearly three months. I'm impressed with the level of professionalism and congenitally of the staff. The cleanliness level is top-notch in the common areas, (cleaning the grills every day is above and beyond) Whenever th...

I've been at the Trademark for nearly three months. I'm impressed with the level of professionalism and congenitally of the staff. The cleanliness level is top-notch in the common areas, (cleaning the grills every day is above and beyond) Whenever th...

Verified Resident 922511

Trademark is a beautiful building, staffed by wonderful people. The amenities are gorgeous and meticulously maintained, and the apartments themselves are well-designed, maximizing their generous floor plans. Personally, I'm a huge fan of the long, de...

Trademark is a beautiful building, staffed by wonderful people. The amenities are gorgeous and meticulously maintained, and the apartments themselves are well-designed, maximizing their generous floor plans. Personally, I'm a huge fan of the long, de...

Verified Resident 903848

Amazing! Love the product and service provided. Ruben has been so helpful and responsive in all my request. I highly recommend and refer to people to live here. I love all the amenities. The gym, pool and rooftop are my favorite

Verified Resident 918816

My entire experience has been great from the moment I toured the place. The staff is amazing and genuinely cares about the community. The amenities are great, the apartment is great. I am so glad I found this paradise in the middle of the city.

Verified Resident 917789

Trademark is a stellar community. The management, facilities, and maintenance are top notch. Although Trademark is excellent about responding to noise complaints, the one thing that bugs me is that sound travels too well between apartment floors. If ...

Verified Resident 905604

No detail was missed with the development of Trademark. The apartments are well-appointed, stainless steel appliances in the kitchen and an in-suite washer/dryer. The community places are very well maintained and kept very clean. This was a good plac...

No detail was missed with the development of Trademark. From the amenities and the always friendly staff, this is the place to be!

Verified Resident 904434

Great experience! Really love the apartment and the amenities. The staff is very efficient and approachable. Any work orders placed are taken care of immediately. Your call will never go unanswered. The security system is quite in place too.

Verified Resident 903848

Amazing love the whole move in experience. I highly recommend people to come live here. Its safe, clean and well maintained. The pool and gym is high class. Security definitely makes you feel safe. Ruben, Jody and Andrea are true professionals

Verified Resident 902583

It is a great community with lots of friendly faces and a great team managing the property. Maintenance concerns are handled quickly and professionally. Common areas are always clean and inviting making it seem like you're on vacation all the time.

Great community with lots of friendly faces and a great team managing the property.

Verified Resident 897184

The Trademark is a very unique apartment community in that the entire team working there is amazing, and have always provided the absolute best service in every way and that is very rare today. From Andrea the community manager, to every team member ...

The Trademark is a very unique apartment community in that the entire team working there is amazing, and have always provided the absolute best service in every way and that is very rare today. The Trademark is a gem and I feel fortunate to be a part...

Verified Resident 891323

The staff in DTLA was absolutely amazing. They did a great job at find ways to keep our community going during a very difficult year. Even when other apartments in the area had all amenities closed Trademark found a way to keep ours open in a safe wa...

Verified Resident 890701

I love living at Trademark. By far the best experience Ive had with any apartment complex. Staff is great, amenities are next level and the overall experience is AMAZING!! When its time for me and my family to renew, well definitely sign on for anoth...

Zachary L

Our experience at Trademark from our tour of the property to signing our lease has been absolutely amazing. I cannot say enough wonderful things about Kristin and Jodi in the leasing office! They are two of the friendliest and most helpful people we�...

Make this your home! Nowhere else has this vibe. It's the total package. Staff members are extremely professional, facilities immaculate and the amenities are great. It's like living at a resort.

Trademark has been great helping me move across the country. It was a really great experience and Ive never felt so at home after Ive settled in!

Roberto Ruiz

Beautiful apartments downtown at reasonable prices. There are resort-like amenities on the 3rd floor that give the feeling of being on a cruise or luxury resort. The heated infinity pool looks amazing and I love the cabana areas that surround the poo...

Anonymous

I've been here since they opened in 2019 and have never had an issue with the service here. It really is like living in a hotel or resort: the community space inside feels luxurious and private; the saltwater pool and gym is always super well kept; a...

T B

From start to finish, this was hands down the best experience I have had through a leasing process. Particularly want to shout out Robin! Who made everything seamless and was able to touch on every particular element and question relative to the comm...

Verified Resident 862964

This is as close to hotel living as you can yet. I moved across the country and they made it a stress-free process! The staff are excellent, the facilities and amenities are well maintained, and you get a sense that this is a modern apartment built f...

This is as close to hotel living as you can yet. I moved across the country and they made it a stress-free process! The staff are excellent, the facilities and amenities are well maintained, and you get a sense that this is a modern apartment built f...

David Shin

Kristin, my leasing professional was so sweet and very knowledgeable of the community. She went above and beyond to make sure that I was comfortable during the tour while going through this pandemic. I highly recommend others that are looking for a n...

Ben Lin

The staff here is amazing. I'd give them six stars if I could. I'm in an interior unit facing the pool/courtyard and it's like I'm living in a whole other world. With the windows closed, I don't hear any noises from the street. A friend that lives in...

Verified Resident 799802

I dont feel too safe to walk and run alone in the area. High homeless population nearby unfortunately but I feel safe in the apartment absolutely and feel the staff and security is top notch. Would def recommend

Trademark is a great place to live, Id suggest renting the lower units compared to the upper units.

Verified Resident 853507

It's been a few weeks since I moved in, and I LOVE this place. Beautiful apartments, great amenities, and most importantly the friendliest staff! Honestly, I decided I wanted to move here the moment I called Trademark to schedule a tour. Kristin was ...

It's been a few weeks since I moved in, and I LOVE this place. Beautiful apartments, great amenities, and most importantly the friendliest staff! Honestly, I decided I wanted to move here the moment I called Trademark to schedule a tour. Kristin was ...

Donna Lee

It's been a few weeks since I moved in, and I LOVE this place. Beautiful apartments, great amenities, and most importantly the friendliest staff! Honestly, I decided I wanted to move here the moment I called Trademark to schedule a tour. Kristin was ...

Verified Resident 848916

Best Apartment ever! Feel Safe, Always maintained Clean and staffs are all nice people. The Best thing is All Staffs are professional, reacting quickly and work really hard for community. Thank you so much Trademark team!! :-)

Verified Resident 843170

As a resident of Trademark DTLA for the last year, I can attest to the great location, wonderful amenities, and high quality standards throughout the community. But the true differentiator is how fortunate we are as a community to have the dedicated ...

As a resident of Trademark DTLA for the last year, I can attest to the great location, wonderful amenities, and high quality standards throughout the community. But the true differentiator is how fortunate we are as a community to have the dedicated ...

Quality workmanship in units-beautiful building and amenities-great staff

Verified Resident 799802

The street side is a bit noisy. When I work overnight and sleep during day its hard. Lot of homelessness in the area. I hope trademark and other properties are giving back to the community and helping with this crisis.

J Antoinette

Took a tour with Kristin recently and was quite pleased with her professionalism and great personality.

Karina Villanueva

Visited a friend who had just moved and in and Shaun was nice enough to give me a tour. Lovely building with clean common spaces and all the amenities! I appreciated the eucalyptus (?) scent. The rooftop area was so relaxing, I didn’t even feel lik...

Selyna Copeland

If you are ever interested in touring this community, I highly suggest requesting to tour with Kristin! I can tell she is passionate about her job and people. She make you feel like family so you for sure feel like you are in great hands with someone...

Jeylon Parrish

I was interested in finding a new place and was a bit concerned about doing this in the presence of COVID but I was pleasantly surprised with how easy and comfortable my leasing professional, Kristin, made the experience. She was very clean as well a...

Shauna Garriques

I took a great tour with Kristin who made me feel at home immediately. She was patient with us and passionate about building strong relationships with her residents. I can tell she treats everyone like family. I highly suggest requesting a tour with ...

Isaiah Bess

Came here and took a tour with a leasing professional by the name of Kristin. She was absolutely phenomenal with her guidance of the tour. She made sure that I was comfortable and safe. This place is beautiful. Definitely a hidden gym. I would recomm...

Joe Sears

I've been searching for a new home for the past month. I couldn't find anything until I visited the Trademark. I feel in love with the place, very beautiful place. Kristin, my leasing professional was so sweet and very knowledgeable of the community....

Chelsea Altman

I dont usually bring reviews to the internet but this was so good I had to. I just had a tour with Kristin and she made me feel so welcome. It didnt seem like a job to her, it was second nature. I left feeling like I got all the information I needed ...

Zariane Nuñez

I was so tired of touring spaces and I started to give up on my search for the perfect place to settle until I visited Trademark. When I arrived, Kristin gave me a warm and familiar greeting considering the new normal due to COVID-19 and all it’s i...

Dominique Carter

Trademark is First-Class! I have enjoyed every single moment I have lived here. Everyone has been simply amazing and it is truly a blessing to be able to call Trademark home. Working with Kristin O'Donnell has been such a pleasure. She has been the s...

Brian T

I would have to say Trademark is pretty amazing. I have a few friends that live here and I come and visit quite often. The community areas are always clean, that's especially important right now during COVID-19. They have every amenity that you can a...

Marie Freschl

Lived here for almost a year now and I have absolutely loved every aspect of this building. Especially with working from home this year, I am so grateful that I get to live in a beautiful space. I was initially drawn to to the amenities both in the a...

Carol Jin Jin Chiu

Visited my friends Shaun and Larry at Trademark! It's a tastefully decorated building with the best amenities in DTLA. Loved the breezy, quiet courtyard. Staff are friendly and professional too.

World Class Service Experience from viewing the property, paperwork, follow-up to move-in day! Friendly staff and genuine community.

Verified Resident 833022

All the staff is friendly and help you a lot. Look for Kristin or Robin, they are really helpful and nice. The amenities are great and well maintained. Personally I love the gym, is one of the best gyms that I saw inside an apartment building complex...

All the staff is friendly and help you a lot. Look for Kristin or Robin, they are really helpful and nice.

Kelly Fuchs

This building is amazing, it’s brand new so all the amenities and even hallways are super new and clean and feel like a luxury hotel. The gym doors open so you feel like you’re working out outside, the pool and cabanas with TVs are awesome for pa...

Verified Resident 799802

Everyone is very nice. Facilities are clean. Very happy. Leasing office always takes the time to answer my questions. Front desk is very helpful. Amenities and appliances are too if the line. Very happy to be here.

Verified Resident 809645

I love my apt I love to love here. The amenities are lovely. The staff is always helpful ready to help you with any problems that you may have. The building is a green building so that helps out alot. The location Is in the center of everything you n...

Verified Resident 809107

Very friendly and professional staff. Quiet, spacious, well-maintained building - high quality fixtures and appliances in the units. Pool and gym are always clean and well kept. Really enjoy living here!

Living at Trademark has been a fantastic experience!

Phil Billow

Every member of the staff is absolutely crushing it; they make Trademark DTLA feel like a home. Notwithstanding current difficulties, the staff is constantly providing engaging (and safe) programming and complimentary experiences. I have been living ...

Verified Resident 803273

5 days since moving in, everything was so smooth and nice. Front desk is so helpful and I just love the apartment. Also the apartment itself is clean upon arrival, and they gave me a welcome gift. All the amenity are new and the room is spacious, mor...

5 days since moving in, everything was so smooth and nice. Front desk is so helpful and I just love the apartment.

Verified Resident 799802

Amazing this is so great the leasing front desk and maintenance were all able to help me quickly. I was able to get what I needed done and she even helped with additional questions and concerns that I had.

The staff and residents are both elegant and safe apartments.

Maxime Arthur Gibert (Maximizer)

I just moved to Trademark with my wife and we couldn't be happier! I truly want to thank the amazing Kristin for making the application process so smooth! Definitely the right place for us!

Paula Yeo

Great application process, thanks to their amazing customer service. Kristin and Shaun were especially helpful and always responsive. From the initial phone call with Kristin, to our first week here at Trademark, my husband and I are pleased to disco...

james hansen

Alarm goes off nonstop Edit: alarm is still going off, seems broken july 7, 2020-alarm is still going off randomly, really nice to hear when working from home.

Sean Jones

The customer service that comes with this building is superb. The administration team is excellent, Priscilla, Sean, and especially Eddie. Anytime I have a problem or concern Eddie would jump right to it to make sure my fiancé and I have the best ca...

Lyuwenyu Zhang

It was truly a great experience going through the application process with Shaun! He’s super helpful and very accommodating for international applicants and he made the whole process easy and fun to go through. Very patient and kind staff overall a...

Verified Resident 767579

I love the amenities all the people here are nice and my neighbors are great the events are amazing and I love the resident portal I am looking forward to renewing my lease or possibly upgrading to a bigger unit I would recommend this place to anyone...

Moving into the Trademark community has been amazing! I can't say enough good things about the Trademark staff, what a great team of people they have. At every stage of my move the team at Trademark has been helpful, kind, courteous, and totally prof...

Isabella Liu

We relocated to Los Angeles at the beginning of this year, and we had a great experience with Trademark, which promoted us to write this review. We had the pleasure of working with a gentleman named James Plum from the leasing team, who was very acco...

Andi Rosenau

I was looking for a DTLA apt and was immediately impressed when I entered the Trademark. Besides the beautiful and spacious foyer, I was greeted by really warm and friendly people. From reception to the leasing team and building manager, everyone was...

Sean Flynn

My experience at the Trademark has been nothing but first class. Beautiful building, friendly community and (legit) great service from the Trademark staff. 👍

Tori H

I Just moved into Trademark this week and I’m so glad I made the choice to live here! The building is beautiful, the staff so kind and the amenities are outstanding. If you aren’t sure Trademark is for you, I guarantee coming on a tour will chang...

Miguel (MC COLOR)

I met with James for a tour of the property and by the end of it, I was sure that I wanted to move to the Trademark. James was very professional and took his time to give me a tour of the building and all of the beautiful amenities. The building itse...

Loving live here. The staff have all been extremely friendly, courteous, and helpful. Nothing but good things to say!

Trademark has been an outstanding experience thus far. I very much wanted to live downtown but also wanted to feel a sense of escape from city. Though I initially thought this would be difficult to find, I was elated to find that within the trademark...

Brian Truong

From moving in, and then to adding an additional occupant to my lease, everyone at Trademark has made the experience a breeze! Priscilla and Eddie both made the move in process so easy and eliminated all stress on a very stressful day. While Shaun ha...

It's a safe and affordable place to live.

Spencer Knapp

Wanted to check this place out so I popped in and got a tour from James Plum. He seemed to know the property really well and answered all my questions. If all the staff is this nice and professional, I’d imagine it would be a great place to live.

The whole Trademark experience has been tremendous thus far. Great amenities and friendly/helpful staff.

Young Sun

Checked out a new apartment complex in DTLA and loved the amenities. Priscilla, the leasing manager, toured us and was very easy going. Too bad I’m not looking to move anytime soon but will definitely come back when it gets closer to my move in dat...

Lissette Meza

Moving into Trademark in one week and couldn't be more excited to live in this beautiful new community. I have been working with James Plum for over a month now on the search for my next home and he has been beyond helpful and a pleasure to work with...

Apartment hunting is no easy task and moving is not any easier. The staff at Trademark made sure to make the process as easy as possible for me. They were very helpful with any questions or concerns I had. I really recommend checking out and working ...

I love everything about this community, friendly and responsive staffs, modern, safety and convenience to my work place.

Anderson Dun

I recently took a tour here and this place is amazing. Shaun, one of the managers, was so helpful. He gave us a detailed tour of all the different options. The apartments we saw were beautifully laid out and relatively spacious. I was really impresse...

Larry H

Living at Trademark has been such a relaxing and comfortable experience. Shaun has been super accommodating and on top of communication, constantly checking in and providing me updates. He even offered tours in the interim before the public was allow...

Paul MacFarlane

The building and community look amazing!!!

Trademark is a beautiful community with a great staff!

Dylan Patel

Management is rude and unresponsive, they won’t actually do any of the things that they say and promise to do after multiple interactions/requests/complaints. Oh, and they’re literally obstructed on all sides by taller buildings so don’t expect...

Jill Cimorelli

I would not want to live in this building. I live in a building on the same block and almost every week their fire alarm goes off for about 45 minutes on and off between the hours of 6-8am. The LAFD has to come multiple times to shut it off, which is...

Laurenmichelle Maroney

Ignore the fake reviews. This building is horrible for DTLA. They have not even opened yet and they are horrible neighbors. The residents in the building next sort have been terrorized by their construction crew for over a year now. They are legally ...

Meghan Hays

Trademark is absolutely beautiful! Shaun has helped me through the leasing process and kept me up to date with the opening of the community. He even went above and beyond by sending me a video of my new home! I can not wait to move in and see the res...

Judy Yen

If you don’t want to end up homeless DO NOT TRY TO LEASE HERE. I found trademark a couple weeks ago and I was very interested in moving here because of how close it is to my office. I was set to move in on 8/31 but on 8/27 I was notified that I can...