Reviews | Bay House Emeryville

Wayne Barakat

We have complained a few times about non residents in the grarage and the security was either dismissive or ignorant or our complaints. Now that bikes parts have started to be stolen I am elevating this complaint.

Ed Zumstein

It's a nice looking environment, and I always felt safe. I will give it that. With that said, it is far too overpriced for the amenities (which is basically only a pool, a parking garage, and a tiny gym). The square footage is overpriced. Some of the...

Tonya Graham

I have continuously received excellent customer service from Brianna, from my initial tour of the property to the execution of the lease and beyond.

Willy Quijano

I just want to give a huge thank you to Brianna, Jeannette, and Tiffany for keeping our apartment community so clean and organized. You all do such an amazing job, and it truly makes living here a joy. I absolutely love calling this place home!

Elevator is frequently out of service, and the Carson tenant app often malfunctions, creating recurring issues with building access and package deliveries. The trash chute also breaks down regularly. Budget is directed toward appearances and marketin...

Bisrat Tekie

I feel very fortunate to have landed to live in this apartment complex. The best living accommodation to my experience to-date, and I speak for my family as well. Once you’re in after work or running errands, just feels great to be home. This is al...

0707daac

A very beautiful place near a shopping center and many stores

Brandon Del Rio

Absolutely love living here! Brianna has been extremely attentive since day 1. The rest of the team is also amazing. Ramon, Tiffany and Janet have also been quick to help out with any issues or concerns. The gym is clean. The pool is clean. There’s...

Amani Ali

I really enjoy living at Bay House. It’s so relaxing and quiet! I also really love the staff in the office! Tiffany, Jeanette, and Briana are all so kind and helpful! The maintenance team is wonderful as well. Ramon and Diego are always here to hel...

Raylene M

Brianna is always helpful when I go into the leasing office with a question. She’s friendly and easy to talk to making the environment comfortable for me.

Julia Drummond

I’ve lived at Bay House Apartments in Emeryville for over 7 years. Since Bozzuto took over management, I’ve experienced a consistent pattern of mismanagement, poor communication, and unresolved issues relating to security, lease processing, and t...

Ky

Had a wonderful tour with Jeanette! Last week. Such a sweetheart. She gave us great recommendations for restaurants locations and happy hour spots🍻. We will be back to see her soon about an apartment. Beautiful location and property. THANK YOU JEA...

Kadijah Nurudeen

I have been a resident for about eight months, and I love living here. It's clear the staff goes above and beyond. For example, they always host several resident events every month, and it's clear people enjoy them. The halls and common spaces are al...

T Williams

I recommend looking elsewhere. Bay House has many challenges.

Rhonda Frazier

Leasing agent Jeannette has been amazing from the first encounter. I had an amazing experience working with Jeanette during my apartment search. Not only were they professional and knowledgeable, but their personality truly made the difference. Frien...

J D

I’ve lived at Bay House Apartments in Emeryville for over 7 years. Since Bozzuto took over management, I’ve experienced a consistent pattern of mismanagement, poor communication, and unresolved issues relating to security, lease processing, and t...

Krithika Kumar

I've really enjoyed living at Bay House Emeryville! The neighbors are awesome and the location is perfect, not too noisy despite being located right above the Bay Street shops. The amenities are wonderful and cleanly maintained, the maintenance staff...

Francis

Great place to stay. Feel right at home when I get back from work. Plenty of things to do downstairs and a quick walk to the public market. The building managers and Maintenance staff are always friendly and greet by name when I see them. Brianna, Je...

Shivani

Living here has been such a great experience. The building is clean and well taken care of, and the maintenance team is super responsive and reliable — they get things done quickly and are always really respectful. But I especially want to shout ou...

jesse peers

We loved living at bay house. From the amenities, many different layouts to choose from, and the very welcoming and friendly leasing staff it was one of our favorite places we have lived so far. You would think living above bay street shopping center...

Thomas Oberting

I just moved in and the staff has been amazing! I feel like part of a big family. Everyone is so friendly. When I walk my dog in the morning, Lily is always ready to greet and pet my dog, Taco. Jose and Ramon are great. They see me in passing and bec...

Sikander Iqbal

I’ve had a fantastic experience living at Bay House Apartments in Emeryville! The staff here truly go above and beyond to make this community feel like home. Tiffany, the manager, leads with professionalism and heart—she’s always approachable a...

Vignesh Venkatachalam

Diego and Ramon came to help us out when we needed urgent help with things at home. Prompt and courteous they did it perfectly. 5 star rating. Love the service here

Anirudh Ravi

LI recently moved into Bayhouse, and I can confidently say it’s been the best renting experience I’ve had in the 10 years I’ve lived in the Bay Area. Unlike many other properties, Bayhouse has an outstanding leasing team that’s consistently o...

Aliya Gorelick

I can't say enough good things about Bay House Emeryville! The front desk staff have truly made our experience exceptional. Jeanette and Brianna, in particular, have been incredibly helpful and always go above and beyond. Not only have they been incr...

Naomi Lopez-Caraballo

I have been living in Bay House for 9 months and it has been a great experience. The process of signing the lease and moving in was very smooth thanks to Jeanette, from the leasing office. She is amazing! Helped me through the move and every time I h...

Christopher Del Rio

New resident and love living here. Great location with plenty to do in walking distance. Property is well maintained and the staff host plenty of events for residents.

Sanchita Bhadani

I’ve been a resident here since 2023, and recently had to travel for 50 days. During that time, Jeanette Arevalo kindly helped take care of my plants—watering them regularly and sending me updates. She also looked after my packages and kept them ...

Kenji Tokunaga

I’ve lived at Bay House for two years now and not only is it an absolutely gorgeous and well-maintained property but the revamp of the Bay Street Mall really made this the hottest spot to live in Emeryville with its close proximity to some fantasti...

Katie. W.

An amazing place with friendly staff, responds to emails and calls very quick.

hanzzeh

They were eager to help us resolve multiple issues together.

Samantha Williams

I love the bay house experience. I have so much fun lounging by the pool, going to the gym, and everyone is so kind and hospitable. This location is close to everything I love.

Alejandro Arce

Living here is like a dream, beautiful place, quick assistance to any inconvenience or questions, and the best attitude to help all the time.

Michael Kraft

I've lived here for 3 years and have never lived in a better managed apartment. We moved here on the tail end of COVID and trusted the front office team to recommend an apartment and were blown away how nice it was. The pool is open year round, and t...

Bryan Rainey

We only just moved in for our short-term 4-month stay, but the staff has been amazing! Checked in on us every step of the way as we were getting settled in. Apartment is clean and comfortable. We brought our two puppies with us and the dog park on pr...

Eddy Suarez

I love living here! I have been a resident of the AVE Emeryville at Bay Street for nearly a year now, both in furnished housing and as a permanent resident in a long-term lease. I have to say that this team's idea of quality customer service is unpar...

Firstly,BURGLARY, you can't imagine that such a problem could occur in an expensive rental apartment, the resident's safety doesn't seem to be important to them, and even after you pursue the responsibility and seek help from the apartment, they will...

Chris H

At this apartment, you don't get a quality stay, comforting service, and clear bill in exchange for burglary, repeated inaction by the apartment's customer service, and sky-high bills resulting from charges that are intentionally hidden from tenants....

Alpert & Alpert Attorneys

The staff is excellent. Friendly, responsive, efficient, and I don't ever remember them saying "No." Christie gets stuff done tout de suite. We had a couple minor maintenance issues that needed attention. Ramon knocked on our door within 2 hours and ...

Yvette C

I have been staying here while my loft is undergoing repairs. Christie and her team have been incredibly helpful, supportive and flexible. My apartment is updated, clean and very comfortable. They even have a onsite dog park. They keep the complex ve...

Cheryl Bougie

I am a traveling nurse leader and my company chose AVE Emeryville and I could not be happier. It is beautifully furnished with up to date appliances. Everything I need to live away from home is here! The most important part is I feel safe in the secu...

Jean-Philippe Gorrut

Amazing apartments and amazing staff and management that makes the experience even better!!

M Hamdalla

I have been here for over three months. Very well-managed very clean and amazing. Overall living style friendly with easy access, and the office is very responsive. Thank you Christie and Ave Team!

Ryan Renslow

What a fantastic place! The staff are very supportive, and they made our experience super smooth. The amenities are clean, well maintained, and they had everything that we needed ready for move in (we got one of the furnished apartments). This was th...

Lu Jo

My husband and I did not get the help we needed from Jocelyn.

Cheryl Lee Davis

I want to thank Walter the maintenance worker at AveBay Street In Emeryville CA ( Giving him 5/5 Stars) (⭐️⭐️⭐️⭐️⭐️) for his prompt response to my bathroom problem he is always happy and pleasant does excellent maintenance work he...

Mariah Sterley

I have had such an amazing experience living at Ave in Emeryville. The maintenance team has played a huge part in this - Ramon, Walter, and George have been the biggest reason I have loved this community. All three have been so helpful and caring. Th...

Amanda Renslow

The staff here are wonderful. Ramōn and Gualter we're very helpful when we need a few things fixed in our apartment.

Jordan Chung

Love living at Ave, the service is great and everyone is friendly. The maintenance men are very efficient and helpful, especially Ramon and Gualter !!!

Deborah Barstow

I want to give a big shout out to the maintenance crew…especially Walter. My kitchen sink was leaking and he knew right away what the problem was …. A broken garbage disposal. He replaced it with a new one and what I really appreciated was that h...

Dr M J

From Day one moving in to Ave , Mikaela , Cazi and Christine made me feel at home !!! They are all very caring , helpfulI and it’s been a great experience so far … I’ll be staying another 12 months . Ramon !!! From maintenance has also been exc...

Gabriela Serrano

I just wanted to give a big thank you to Ramon and all the other maintenance workers. They are always so prompt to help whenever any maintenance issues arise. I appreciate their professionalism and quick communication.

Calvin Wiley

We recently moved to AVE and the entire process was amazing! The leasing team and maintenance crew have been awesome to work with, especially as we prepared to move in. We want to give a special shoutout to Cazi as she stayed in contact with us as we...

Carly Vivian

Shout out to Christie and team at AVE! They made our stay there in temporary housing a pleasure and made us feel like family. The apartment was clean, comfortable and we had a great view. If you’re looking for a great place to stay in the Bay Area,...

Kayla Mcmurray

Let me start off by saying a BIG thank you to Jocelyn. My first impression of AVE was great because of her! She was very accommodating and welcoming to us. She even went out of her way to give us a tour hours earlier than our original scheduled time ...

Taylor Korobow

An incredible experience settling in due mainly to Jocelyn V. She made it her business to treat me like family. No need went unmet. I cannot sing her praises highly enough. Plus every other person in the organization— Christie, Angela, Mikaela plus...

Brian Eubanks

Christie and the amazing staff at AVE Emeryville at Bay Street made us feel at home from day one. We loved our place which had all the amenities you could want presented in a spacious and modern layout. Special events by the management team fostered ...

Diego H. Chavarin

It was a pleasure calling the AVE Emeryville @ Bay Street home for 2 months. It was my first foray into living in a much more urban environment and I couldn’t have asked for anything more. Location in itself is a major plus; easy freeway access, se...

Satvinder Bedi

Wow….. where do I begin….. I have nothing but good things to say about AVE Emeryville. We are originally from Mississippi, but had to move temporarily for four months to California for our son’s bone marrow transplant. We needed a place to stay...

Aydin Ersoz

We stayed at Ave Bay Street for six weeks. The apartment was comfortably furnished and in good condition. The staff were helpful, and the locations was excellent. I definitely recommend Ave if you need short term furnished housing.

Arrick Clark

I love the convenience. The staff was very nice, and accommodating. Can't wait to see the new and improved Ave. Thanks for everything. (REV)

Juice Jr

Great location, great staff. Highly recommended

Bernardo Treviño

After living with the community for around 3 years, opted to move into a different floor-plan. I am glad to share that this second time was smooth and simple thanks to the charisma and help of the leasing office team. Want to send kudos to Cazi for h...

Jill Feldon LaNouette

We really enjoyed meeting and working with the people at the leasing office, the maintenance team and the cleaning team. They are delightful.

James Walsh

We stayed here from June 01 until mid-August in short-term corporate housing. Service was great, maintenance was responsive, and the experience was overall a good one. The dog park is small but it makes great use of the space available. Everyone was ...

Ya-Ting Chang

Good furnished apartment, thin roof and thin wall. Corporate housing for a month also. Upstairs neighbor is super noisy, loud music during weekends and his heavy steps start from 3pm to 12am every day. Called leasing office. They asked me to call sec...

Donna Seife

My husband and I had a wonderful experience renting at Ave Emeryville. Everyone in the office, Christie, Mykaela, the whole team were so helpful and friendly and were all part of making our stay relaxed, comfortable and productive. The location was p...

Hillary Peltier

This was a true home away from home. My husband and I were in temp housing due to a work relocation and the AVE staff treated us like royalty. After a 12 hour car ride we were welcomed with a big smile and a luggage cart, and this was on Saturday eve...

Angus Chapman

Really great apartment complex. Our room was a good size, with enough working and living space for 2 people. Cleaning service was excellent. Really good location - walking distance to shops, restaurants and trails. Perfect!

Kiarah Renea

My experience at AVE Emeryville was amazing. Christie, Mikeala, Angela and her team were great. Christie helped me get into an apartment quick and efficiently. Staying here was the best part of my deployment.

ganesh iyyer

My first experience living In a corporate apartment here. I should say there Is lack of empathy and I would strongly not recommend anyone to move in here. There are better options around the area.

Jen Won

DO NOT MOVE IN HERE. I lived at AVE from 2016 - August of 2020 and there was severe plumbing issues for my whole duration of living there. I lived on the ground floor and the plumbing system is built so poorly that the bottom unit's pipes are always ...

shellie nelson

Though my stay here was only 5 months, it was one of the best rental experiences I've ever had. The office team was very professional and their response time was phenomenal.

Kristi Stroud

Excellent place to stay!! Very professional and well put together staff. I absolutely love my furnished suite. It have everything I needed to move in. I would recommend this place if you are looking for a short term stay or a long term stay either wa...

Austin

Great experience from beginning to end! Moving in was as smooth of a process as moving into an apartment should be, and moving out was equally as pleasant. Unlike our apartment prior to Ave Living (Bridgecourt), they didn't try to pull a quick one on...

Sheraine Gordon

The building is decent but the staff doesn’t deliver. I stayed here for a year via temp housing and had issues with internet service and overall readiness of apartment. I would recommend other buildings like Artisty or Emme in Emeryville. @Ave pers...

Rosey Singh

Well kept spacious apartments. Some of the fixtures are starting to look old and dated, but I think they are slowly renovating the apartments and increasing the prices along with it. The girls are wonderful and they really have a heart when they deal...

Lian Bardaweel

Highly recommend! Apartment is very spacious and nicely renovated. Amenities have been closed since we moved in because of covid but there has been several safe community events with free snacks/drinks. Building is very well located above shops and r...

Karina Duran

My daughter and I recently moved here, and we are more than happy. Our unit is perfect for us, it's spacious, quiet (can't usually hear neighbors), and a nice layout. Since first contact with Cazi Greenwood (Leasing Agent), my experience has been ama...

Abhishek Sekhri

I have been staying in these apartments for sometime now. I am fully satisfied and happy with the services. Amenities are in good shape, regular cleaning, housekeeping is prompt and the construction quality is very good. Resident Services Staff is ve...

Emilie Lostracco

I had a fantastic experience living it Ave. The highlight was the excellent customer experience, particularly from Christie Talbert from the leasing office team! She always went out of her way to make sure I had everything I needed, and then some! Th...

Haley Boudreau

My boyfriend and I moved into AVE Emeryville at Bay Street a little over a year ago. We have had nothing but an excellent experience. The leasing office is kind, and willing to work with you to make sure everything is right. If you need something fix...

Demetrius

We recently moved to AVE in May, and couldn't be more pleased. Christie made our transition as seamless as possible during COVID, allowing us to take self tours (much better than video tours), allowing us to see multiple apartments prior to making th...

Joshua Lamont (Josh)

I recently confirmed a 30-day stay in one of AVE Emeryville's one-bedroom suites -- really a home -- for family in town. I knew the community included full-time residents and business / short-term guests -- a combo ideal for us. The neighborhood is c...

Alex Bobincheck

Lived here for a little bit now, and have had absolutely no issues with the building or staff. Management has been amazing and very accommodating to me, nothing to complain about from me living here. Walls are very thick, can't hear any one around me...

Angel Lee

Harsh requirements for moving in. And the people in leasing office are not flexible with everything. Basically they won't meet any of your demands.

Matt Dudek

Very high rent and after many, many years of being a great resident, nickel and dime you for EVERYTHING at lease end check out.

Douglas Houserman

No air conditioning or automated heating. They play lots of games with pricing. Other than that, the complex is fine.

Jamie Flores

Within the 11 months that I lived here, they changed staff constantly, and each person that I had to deal with was incompetent and condescending. They could never find any of the forms that they said that I needed, and I had to physically revisit the...

Gina Dudek

Wish they would clean the common areas more often (stairwells, windows, etc.) but great place to live with a great pool!

Ashish Dixit

Price: It's expensive but that pretty much applies to most of the Bay Area apartments. Location: This is the biggest selling point for me. I work in SF and I can get to Transbay within 30 mins. It's close to C/F buses run by AC transit. Casual carpoo...

Caroline Miner

The apartments are overpriced, but probably typical for the area. I lived here for 12 months. In that time, the on-site manager changed 3 times, and the office staff changed even more often. The Greystar (property management co) main office didn't an...

Kevin Chan

management team is absolutely trash. Before, it was okay. But now with the new leasing company, everything just becomes nightmare. Don't expect them to be able to do anything. Valerie, one of the sales, is definitely that kind of person who can make ...

Emily Hernandez

It so nice and beautiful there is absolutely no reason not to go outside

Schyl Perry

Are you kidding for the rent you can buy with 3% down FHA

This place has an equal amount of pros vs. cons. Great amenities pool gym awesome views washer/dryer in unit! However our management has changed quite a few times since I've been here and it's honestly not the friendliest or most organized. Parking p...

We moved in to Bay Street Apartments this past December after a cross country move with a newborn from NY. My family and I love the convenience of living so close to all our necessities! Trader Joes, Target, Babies R Us, IKEA and located just above a...

Wayne Barakat

We have complained a few times about non residents in the grarage and the security was either dismissive or ignorant or our complaints. Now that bikes parts have started to be stolen I am elevating this complaint.

Ed Zumstein

It's a nice looking environment, and I always felt safe. I will give it that. With that said, it is far too overpriced for the amenities (which is basically only a pool, a parking garage, and a tiny gym). The square footage is overpriced. Some of the...